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    Vij BLR 04042011

    Uploaded by

    Kosuri Srinivasa Naga Shashank
    This document provides details of an itinerary from Vijayawada to Bangalore on MorningStar Travels including passenger name, ticket number, seat number, PNR number, bus details, fare, and terms and conditions. The terms specify that redBus is only a ticket agent and not the bus operator, and outlines cancellation policies and responsibilities. Contact details for redBus and the bus operator are provided for boarding questions, delays, cancellations or refunds.

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    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd

    Vij BLR 04042011

    Uploaded by

    Kosuri Srinivasa Naga Shashank
    55 views1 page
    This document provides details of an itinerary from Vijayawada to Bangalore on MorningStar Travels including passenger name, ticket number, seat number, PNR number, bus details, fare, and terms and conditions. The terms specify that redBus is only a ticket agent and not the bus operator, and outlines cancellation policies and responsibilities. Contact details for redBus and the bus operator are provided for boarding questions, delays, cancellations or refunds.

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    Vij-BLR-04042011

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    This document provides details of an itinerary from Vijayawada to Bangalore on MorningStar Travels including passenger name, ticket number, seat number, PNR number, bus details, fare, and terms and conditions. The terms specify that redBus is only a ticket agent and not the bus operator, and outlines cancellation policies and responsibilities. Contact details for redBus and the bus operator are provided for boarding questions, delays, cancellations or refunds.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    55 views1 page

    Vij BLR 04042011

    Uploaded by

    Kosuri Srinivasa Naga Shashank
    This document provides details of an itinerary from Vijayawada to Bangalore on MorningStar Travels including passenger name, ticket number, seat number, PNR number, bus details, fare, and terms and conditions. The terms specify that redBus is only a ticket agent and not the bus operator, and outlines cancellation policies and responsibilities. Contact details for redBus and the bus operator are provided for boarding questions, delays, cancellations or refunds.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 1

    Travel related queries

    (0866) 6464092/ 9246274092

    Itinerary

    Vijayawada to Bangalore Monday, April 04, 2011 MorningStar Travels

    Passenger name redBus ticket # Seat Numbers PNR #

    Mr K VENKATESWARA RAO TD4Z64298373 12A MST36737-MST-123

    Bus Type Reporting Time Boarding point address

    Volvo A/C -Multi Axle Semi 06:45 PM Location: Benz circle


    sleeper (2+2) Landmark: Near NTR Statue

    Total Fare Departure Time


    Address: Near Sai Krishna Travels
    Rs. 1,500 07:00 PM Benz Circle

    Terms and conditions


    1.redBus* is ONLY a bus ticket agent. It does not operate bus services of 2. The departure time mentioned on the ticket are only tentative timings . However
    its own. In order to provide a comprehensive choice of bus operators, the bus will not leave the source before the time that is mentioned on the ticket.
    departure times and prices to customers, it has tied up with many bus
    operators. 3. Passengers are required to furnish the following at the time of boarding the bus:
    redBus’ advice to customers is to choose bus operators they are aware (1) A copy of the ticket (A print out of the ticket or the print out of the ticket e-mail).
    of and whose service they are comfortable with. (2) A valid identity proof
    Failing to do so, they may not be allowed to board the bus.
    redBus’ responsibilities include:
    (1) Issuing a valid ticket (a ticket that will be accepted by the bus
    4. Change of bus: In case the bus operator changes the type of bus due to some
    operator) for its’ network of bus operators
    reason, redBus will refund the differential amount to the customer upon being
    (2) Providing refund and support in the event of cancellation
    intimated by the customers in 24 hours of the journey.
    (3) Providing customer support and information in case of any delays /
    inconvenience
    5. Cancellation Policy: For MorningStar Travels:Between 0 hours to 2 hours before
    journey, the cancellation charge is 100.0%.Between 2 hours to 4 hours before
    redBus’ responsibilities do NOT include:
    journey, the cancellation charge is 30.0%.And, above cancellation charge is
    (1) The bus operator’s bus not departing / reaching on time
    10.0%.
    (2) The bus operator’s employees being rude
    (3) The bus operator’s bus seats etc not being up to the customer’s
    expectation
    (4) The bus operator canceling the trip due to unavoidable reasons 6. In case one needs the refund to be credited back to his/her bank account, please
    (5) The baggage of the customer getting lost / stolen / damaged write your cash coupon details to [email protected]
    (6) The bus operator changing a customer’s seat at the last minute to * The home delivery charges (if any), will not be refunded in the event of ticket
    accommodate a lady / child cancellation
    (7) The customer waiting at the wrong boarding point (please call the
    bus operator to find out the exact boarding point if you are not a regular
    traveler on that particular bus) 7. In case a booking confirmation e-mail and sms gets delayed or fails because of
    (8) The bus operator changing the boarding point and/or using a pick-up technical reasons or as a result of incorrect e-mail ID / phone number provided
    vehicle at the boarding point to take customers to the bus departure by the user etc, a ticket will be considered 'booked' as long as the ticket shows
    point up on the confirmation page of www.redBus.in.

    redBus Contact Details Whom should I call?


    Ahmedabad | (079) 39412345 Hyderabad | (040) 39412345 Boarding point related | Bus operator (# on the top of the ticket)
    Bangalore | (080) 39412345 Mumbai | (022) 39412345 Time related queries | Bus operator (# on the top of the ticket)
    Chennai | (044) 39412345 Pune | (020) 39412345 Cancellation | redBus
    Coimbatore | (0422) 3941234 Vijayawada | (0866) 3941234 Refund | redBus
    Delhi | (011) 39412345 Vizag | (0891) 3941234

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