Challenges Encountered by The Students in Online Learning Platforms Amidst Pandemic

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International Journal of English Literature and Social Sciences

Vol-7, Issue-2; Mar-Apr, 2022

Journal Home Page Available: https://ijels.com/


Journal DOI: 10.22161/ijels

Challenges Encountered by the Students in Online


Learning Platforms Amidst Pandemic
Higino Dalma Chavez, MAEd

Institute of Linguistics and Literature, Nueva Ecija University of Science and Technology, Cabanatuan City, Nueva Ecija, Philippines

Received: 19 Mar 2022; Received in revised form: 07 April 2022; Accepted: 12 April 2022; Available online: 20 April 2022
©2022 The Author(s). Published by Infogain Publication. This is an open access article under the CC BY license
(https://creativecommons.org/licenses/by/4.0/).

Abstract— This study aimed to identify the problems and issues met by the students in the online learning
platform during COVID 19 Pandemic. Specifically, it sought to describe the learners’ profile in terms of
gadgets used in the online class, location of the house, and type of internet connection used. Finally, based
on the results of the study, online interventions were proposed to develop learners’ motivation and
enthusiasm for learning.
Keywords— online learning, equity, internet connection, gadgets, Pandemic

I. INTRODUCTION dramatically, with the distinctive rise of e-learning,


With the emergence of the COVID-19 pandemic, whereby teaching is undertaken remotely and on digital
people all over the world have been affected. One of the platforms. Different learning modalities have been used as
most affected is the school especially the students. Face-to- an alternative for face-to-face classes such as modular
face is not allowed so online learning must be adopted. learning and blended learning and online learning.
However, with this kind of approach, many problems are Due to the quick transition to online learning, the
faced like having no gadgets to be used, unstable internet, Department of Education crafted guidelines on learning
no internet connection and financial problem. activities, revised assessment measures, and set promotion
Due to the current pandemic, the face-to-face learning policies.Consequently, the learning experiences of students
engagement of students and the teachers in the school has varied in their own homes. Students faced countless
been suspended. This pandemic has paved the way for the challenges with this change particularly poor internet
implementation of the different distance learning connection, limited access to gadgets, and lack of study
modalities as an urgent response to ensure the safety of the space at home. Finally, lack of support or assistance from
students and continuity of education. According to the family can be one of the challenges that make learning
Quinones (2020), Distance Learning refers to a learning more difficult in times of crisis.
delivery modality, where learning takes place between the
teacher and the learners who are geographically remote II. METHODOLOGY
from each other during instruction. This modality has three
This research used a qualitative design. Qualitative
types: Modular Distance Learning (MDL), Online
research is a scientific method that involves collecting and
Distance Learning (ODL), and TV/Radio-Based
analyzing non-numerical data to understand concepts,
Instruction.
opinions, or experiences. It can be used to gather in-depth
The learners used to attend to the classroom everyday insights into a problem or generate new ideas for research
as their traditional learning environment but the pandemic (Busetto, 2020).
has brought enormous changes in the lives of the people,
especially in education. As a result, education has changed

IJELS-2022, 7(2), (ISSN: 2456-7620)


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Chavez Challenges Encountered by the Students in Online Learning Platforms Amidst Pandemic

III. RESULTS AND DISCUSSIONS 2. Teachers may balance the provision of assignments
The salient findings of the study are the following: and projects,if not totally eliminate, but at least lessen
the stress among learners. According to Tamayo and
1. 220 students used a cellphone in their online classes
Caber 2022, Since the majority of the students had
while 80 students used laptops. Furthermore, 210
overrated exposure to social media, teachers may use
learners lived in rural areas while 90 of them lived in
social media platforms in their public speaking classes
urban areas or in the cities. Finally, among the
that will encourage students to use authentic language
learners, 150 of them used cellphone load while 150
that they may use in speaking… and also in other
learners had an access to wifiduring an online class.
subject related to their field of study. If social media is
2. The majority of the problems and issues met by the
the trend nowadays, the researcher recommends using
learners during online class include unstable internet
it to attract the attention of the students by
connectivity, lack of gadgets to be used, power
coordinating the topics into activities that use social
interruption, and financial problems.
media such as TikTok, Instagram, Twitter, and
Facebook.
IV. CONCLUSIONS
3. Parents may boost their children’s morale and
Based on the gathered data, the following conclusions motivation to study by giving them moral and
were drawn: financial support.
1. The students used cellphone and laptopsin their online 4. Students may motivate themselves to study despite the
classes. Most of them lived in rural areas and this made challenges and difficulties they encounter during
them lose their internet connection. Also, most of them online classes.
consumed cellphone load during class. Unfortunately, if
5. Future researchers may replicate this study for a
they have no money, they cannot attend classes. Finally,
deeper analysis of the education system in the midst of
some learners had wifi access however if the signal is
the current global crisis.
unstable, they also cannot join their classes.
2. The students were encountering the following
difficulties in online classes: noise in their surroundings REFERENCES
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IJELS-2022, 7(2), (ISSN: 2456-7620)


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Chavez Challenges Encountered by the Students in Online Learning Platforms Amidst Pandemic

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