Account Manager

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Jeffry Hatfield

13105 East Manor Blvd.


Burnsville, MN 55337 952-894-4448 Home
651-354-8832 Cell - Best
[email protected]

Summary
Experienced sales and account management professional with strong presentation,
negotiation, and closing skills with expertise in:
Relationship Selling New Account Development
Territory Development Account Retention
Troubleshooting Problem Solving
Product Research and Knowledge Product Introduction
Creative out-of-the-box strategies, with proven ability to increase market share
, outperform the competition and increase profits while providing great customer
service and follow-through.

Strengths
Identify, prioritize and pursue new business and opportunities.
Structure business deals and negotiate contracts with "Whatever-it-Takes" approa
ch.
Maintain existing accounts and generate new territories and business.
Effective communication and personal interaction skills.
Consultative and Solution Selling.
Excel in customer advocacy, ethics and adding value leading to continuous revenu
e streams.

Experience
2005-2010 Silicon Graphics International Inc. Eagan, MN
SR. Federal Accounts Manager - Inside Sales / Government/ DOD - INTEL
-HPC, Storage, Technical, and Solution sales, in the Department of Defense and
Intelligence Agencies of the Federal Government.
-Understanding of the Federal procurement process.
-Ability to interface with all levels within customer organization.
-Strong presentation, and negotiation skills with extreme attention to details.
-Proven ability to meet and exceed sales goals. Voted team MVP of the Year, 200
6. Award voted by peers for sales and technical support outside of own business
branch that resulted in closed business for FY'06
2000-2005 Silicon Graphics Incorporated Eagan, MN
National Accounts Manager - Sciences - Field and Inside Sales
-Proven HPC, Technical, and Solution sales, within Science, Chemical,
Pharmaceutical, Research, and Higher Education market space.
-Understanding of application subsets within life and chemical sciences. Abilit
y to assess technical and or HPC needs.
-Utilization of channel and VAR's for solution sales.
-Miller Heiman Strategic Sales qualified.
-Ability to interface with all levels within customer organization.
-Strong presentation, and negotiation skills with extreme attention to details.
-Proven ability to meet and exceed sales goals.
-Voted team MVP of the Year, 2001. Award voted by peers for sales and technical
support outside of own business branch, that resulted in closed business for FY
'01
1996-2000 Netdirect International Eden Prairie, MN
Technical and Support Training Manager
-Support sales staff for technical pre-sale and post-sale.
-Established technical and industry training program for all sales reps.
-Work with product management to implement product offering.
-Perform the duties of sales manager when needed.
-Support production and tech support departments to ensure new products
install and test to manufacturers specs.
-Established, and maintained e-commerce web site. Weekly report
of generated data, entry, exit, sales, margins, click - thru, geography.
-Established model for customer support and tech support departments
that increased efficiency with less manpower.
Education
1973-75 Iowa State University Ames, IA
Political Science / Marketing and Logistics Management
Dale Carnegie Sales and Sales Management

Affiliations
ASP Association of Sales Professionals
Best Practices in Sales - LinkedIn
Cloud Hosting and Service Providers Forum
Midwest Sales Professionals
Storage Professionals
VMware, Virtualization, and Cloud Computing Group

Interests
Technology, HPC, Sports, Music and People

References Available upon request.

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