Siemens Remote Services

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Siemens Remote Services

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Planning Guide
System
Siemens Remote Services (e)
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© Siemens AG 2005
The reproduction, transmission or use
of this document or its contents is not
permitted without express written
authority. Offenders will be liable for
damages. All rights, including rights
created by patent grant or registration
of a utility model or design, are
reserved.
Print No.: TDIT-000.891.01.04.02 English

Replaces: TDIT-000.891.01.03.02 Doc. Gen. Date: 03.05
2 Revision / Disclaimer
1Revision / Disclaimer
Document revision level

The document corresponds to the version/revision level effective at the time of system
delivery. Revisions to hardcopy documentation are not automatically distributed.
Please contact your local Siemens office to order current revision levels.
Disclaimer
The installation and service of equipment described herein is to be performed by qualified
personnel who are employed by Siemens or one of its affiliates or who are otherwise
authorized by Siemens or one of its affiliates to provide such services.
Assemblers and other persons who are not employed by or otherwise directly affiliated
with or authorized by Siemens or one of its affiliates are directed to contact one of the
local offices of Siemens or one of its affiliates before attempting installation or service pro-
cedures.
Siemens Remote Services TDIT-000.891.01.04.02 Page 2 of 26 Siemens AG

03.05 ES PM MS Medical Solutions
Table of Contents 3
1- 0Table of Contents
1 _______ General remarks ________________________________________________ 4
General remarks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Abbreviations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
2 _______ Planning _______________________________________________________ 6
Connection Concept . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Project Manager Tasks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
"SRS Final Configuration" Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Ordering Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Router Selection Criteria. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Order Form (do not order by e-mail). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Network Switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Integration of the Router into the LAN Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
LAN Side. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
WAN Side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Cisco 801/805 Routers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Cisco 1721 Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Cisco 1603 Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Router Pix Firewall 501 xDSL (IPSEC). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Connection Configuration Package for the Central Service Contractor . . . . . . . . . . 20
3 _______ Additional Information __________________________________________ 22
Security Mechanisms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
CLI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
CHAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Call-back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
NAT (Network Address Translation) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Encryption (IPSEC). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Fire Wall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
User Administration and Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Contact Partners for the Project Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
General SRS Process: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Technical Router Details: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
4 _______ Changes to Previous Version_____________________________________ 25
Siemens AG TDIT-000.891.01.04.02 Page 3 of 26 Siemens Remote Services

Medical Solutions 03.05 ES PM MS
4 General remarks
2-
General remarks
1General remarks
A series of new services requires remote access to medical systems.

In addition to remote diagnostics, which plays a critical role in the quick localization of an
error in a malfunction situation, Siemens also offers services that provide customers with
added value. Examples include Utilization Management, SW Distribution, and Lifenet. As
a result, Siemens Remote Services (SRS) has assumed a critical position within the Med
philosophy.
Remote diagnostics play a significant role in the quick localization of errors in a malfunc-
tion situation. SIEMENS Remote ServicesTM (SRS) has taken a critical position in the ser-
vice philosophy.
Service software functions can be performed in a targeted manner via remote from the
Uptime Support Center as well as from the Headquarter Support Center at the factory,
e.g. data transfer of error logs, configurations, log files, anonymized patient images, etc.
Particularly during the warranty period, remote service will help a system to save costs as
well as enable early detection and correction of errors during the introduction of new prod-
ucts. In the case of image quality problems, transfer of the image for analysis is a critical
tool. Remote access is thus urgently required and has to be available during system star-
tup. In the case of image quality problems, image transfer is a critical aid in analysis.
A detailed description regarding access can be found in the chapter "Connection Con-
cept".
Abbreviations 0
APPN Advanced Peer-to-Peer Networking

ADSL Asymmetrical Digital Subscriber Line
AUI Attachment Unit Interface
ATM Asynchronous Transfer Mode
BRI Basic Rate Interface
CHAP Challenge Handshake Authentication Protocol
CLI Calling Line Identification
CSML Customer Solutions Material Logistics
CSLIP Compressed Serial Link Internet Protocol
CT Computed Tomography
DHCP Dynamic Host Control Protocol
DDR Dial-on-Demand
EIA/TIA-232 Common physical layer interface standard, developed by EIA and
TIA, that supports unbalanced circuits at signal speeds of up to 64
kbps
FW Fire wall

General remarks 5
HDLC High Level Datalink Control

IANA Internet Assigned Numbers Authority
IDD International Direct Dialing
IOS Internetwork Operating System
IP Internet Protocol
IPSEC Internet Protocol Security
ISDN Integrated Services Digital Network
LAN Local Area Network
MR Magnetic Resonance
NIC Network Information Center
O.A. Over Asynchronous Transfer Mode
O.E. Over Ethernet
PABX Private Automatic Branch Exchange
PAP Password Authentication Protocol
PCMCIA Personal Computer Memory Card International Association
POTS Plain Old Telephone Service
PPP Point-to-Point Protocol
SLIP Serial Link Internet Protocol
SNMP Simple Network Management Protocol
TFTP Trivial File Transfer Program
VPN Virtual Private Network
WAN Wide Area Network

6 Planning
3-
Connection Concept
2Planning
Explanations regarding the illustration:

A router is required, which we leave with our customers at no charge during the warranty
period, and afterwards if a service contract has been concluded. The router remains the
property of Siemens AG.
• The router should be installed at a central location (e.g.: hospital computer room) to
prevent physical access to the router for security reasons.
• The router can be connected to either an ISDN or an analog connection.

Planning 7

8 Planning

Planning 9
Project Manager Tasks 0
As of February 1, 2004, a simplified process was established for connecting AX, CT, MR,
and SP modalities. All other modalities continue to use the previous process.
Project Manager tasks for the AX, CT, MR and SP modalities:
• The SRS Checklist is now part of the System Checklist and therefore have to be filled
out together (the Serial Number is no longer required).
• If the customer requires connection via his router/firewall or an SRS router already ex-
ists, nothing further needs to be done.
• Plan/order the required connections (ISDN/analog; Ethernet, Power): connect the rout-
er in accordance with the installation instructions (the router is shipped along with the
system)
Project Manager tasks / procedure for all other modalities:
- If an SRS router already exists or the customer requires connection via his router/fire
wall, continue with the last point.
- Plan/order the required connections (ISDN/Analog; Ethernet; Power).
- Order the appropriate router from CSML Material Logistics (see "order form", Page 2-
3), including an analog modem, if required. For details, see Page 2-2.
- Connect the router in accordance with the installation instructions (should be ready
by the time the system is delivered).
NOTE "Remote Service" has to be enabled on the system in order to

check the remote connection.
- Return the SRS Checklist to the central service contractor for the final router configu-
ration (see the Checklist) or to your local USC, depending on who is to perform the fi-
nal configuration.
NOTE Until further notice, the final router configuration will be performed
exclusively by the central service contractor.
Support from the central service contractor is required if the cus-
tomer has a fire wall.
"SRS Final Configuration" Checklist 0
NOTE The SRS Checklist (MS-Word) can be found on the Intranet:

http://cs.med.siemens.de/For Service/Siemens Remote Servic-
es/connectivity/SRS_FinalConf_Checklist
NOTE The SRS Checklist (MS-Word) can be found on the Intranet:

http://cs.med.siemens.de/For Service/Siemens Remote Servic-
es/connectivity/SRS_FinalConf_Checklist.

10 Planning
Ordering Information 0
Router Selection Criteria 0
• ISDN or analog (please note: analog routers are considered the "exception", ISDN rout-
ers are the preferred choice).
• Number of medical systems / components (<=5 / >5; see overview below)
• Data encryption (general and patient-related)
NOTE For the core countries in Europe as well as the USA and Canada,
only order routers with encryption.
For other countries, the customer’s wishes must be observed.
Number of Encryption
Technology Router Part No.
Systems
ISDN >5 No RDIAG Router 1603/1721 ISDN 73 82 802
RDIAG Router 1603/1721 ISDN
ISDN >5 Yes 73 82 810
IPSEC
ISDN <=5 No RDIAG Router 801 ISDN 73 82 869
ISDN <=5 Yes RDIAG Router 801 ISDN IPSEC 73 82 877
Analog1 >5 No RDIAG Router 1603/1721 Analog 73 82 828
RDIAG Router 1603/1721 Analog
Analog1 >5 Yes 73 82 836
IPSEC
Analog1 <=5 No RDIAG Router 805 Analog 73 82 844
RDIAG Router 805 Analog
Analog1 <=5 Yes 73 82 851
IPSEC
RDIAG Router Pix Firewall 501
DSL any Yes 84 00 793
IPSEC
1. In cases where there is an analog router connection, a country-specific modem also has to be or-
dered.
Modem 0
Country Modem Model Part No.

Germany MT2834ZDXIe-33-DE 5533356
Japan MT 2834 ZDXI-33-JP 5533364
Switzerland MT2834ZDXIe-33-CH 5533372

Planning 11
Country Modem Model Part No.

Sweden MT2834ZDXIe-33-SE 5533380
Norway MT2834ZDXIe-33-NO 5533398
Netherlands MT2834ZDXIe-33-NL 5533406
Italy MT2834ZDXIe-33-IT 5533414
Belgium MT2834ZDXIe-33-BE 5533422
United Kingdom MT2834ZDXIe-33-GB 5533430
USA/Canada MT2834ZDXB-SC 5533463
France MT2834ZDXIe-33-FR 5533448
Austria MT2834ZDXIe-33-AT 5533455
Countries not listed must obtain the modem locally. Only the Multitech model MTX 2834
ZDX modem is permitted.

12 Planning
Order Form (do not order by e-mail) 0
Tab. 1
To: Siemens Medical Solutions From: (Company)

Department: CS ML OP Department
Name:
Central Fax No.: + 49 9131 84 8835 Phone: No.:
Fax No.:
E-mail:
Date: Pages (incl. cover
page)
Tab. 2
Delivery Date:
Account No. to be charged:
Remarks "No charge in accordance with SRS Planning
Guide of 06/01"
Modification (Serial No.)
Misc.
Tab. 3
Shipping Address (e.g. Hospital / SIEMENS

address)
POS Part Number Description Quantity

1
2
3
4
5
6
7
8
9
10

Planning 13
Confirmation (by CSML OP)

(filled out by CSML OP)
Tab. 4
SAP Number:
Anticipated delivery date ex. CSML
Remarks

14 Planning
Network Switch 0
If a local LAN is not available, a small LAN (8 connections) can be set up using a
SWITCH.
Switch Model Part No.

Ethernet Switch 30 79 332
8 Port AT-FS708 (10/100 MBit/s)
NOTE Network cables are not included in the shipment.
NOTE Routers and modems are not invoiced if they are used exclusively
for remote service.
If the routers are used for other purposes, the country organiza-
tions will be charged for any costs incurred.

Planning 15
Integration of the Router into the LAN Network 0
Prerequisites
• Both areas, i.e., the system and the router, have to access the same IP network.
• Power cables (two cables are included in the router package shipment: 110/240V;
50/60Hz). Plug-in connectors for Europe and USA are included. For other connections,
the plug-in connectors have to be purchased locally.
LAN Side 0
• Ethernet connection (10BaseT; 10MBit/s, twisted pair)

• The system connections are included in the shipment.
(3m 10BaseT, twisted pair, 1:1 cable is part of the router package)
NOTE If unique customer IP addresses are not available, the IP address-

es can be reserved in the RDiag GUI:
https://srs-portal.med.siemens.de/index.xsql
Use menu Admin -> IR Reservation
WAN Side 0
• DSL with DSL modem: The DSL cable is part of the Pix Firewall package.
• ISDN: The ISDN cable is part of the router package (3m 10 BaseT, twisted pair, 1:1 ca-
ble).
• Analog (if ISDN not possible, a direct analog connection must be provided for dialing).
ISDN BRI Connection, Configuration Requirements

Prior to using a Cisco in the 800/1600 series, you have to order a correctly configured
ISDN BRI connection from your local telephone company.
This procedure is significantly different from telephone company to telephone company,
on a national and international basis. There are some general rules however:
• Request 2 channels for one telephone number.
• Request CLI (calling line identification). This is also known as Caller ID or automatic
number identification (ANI).
• Ask for a "point-to-multipoint service data line" (sub-addressing is required).
• In the USA and Canada, an NT terminal has to be ordered from the telephone compa-
ny, in addition to the ISDN connection.
• Routers to internal PABX (in-house telephone system) is not recommended to avoid
problems with incorrect cable configurations. In the case of a PABX, ensure that the
protocol does not differ from the standard ISDN Protocol listed.

16 Planning
NOTE There is a toll-free 0800 number available to dial the RDIAG server.
This is possible only if IDD is supported by the provider.
In TK systems, have the country-specific area code enabled (e.g.:
Europe int. - 008000; Germany - 0800).
ISDN Protocol (Required for the "SRS Final Configuration" Checklist)

The router supports a variety of ISDN switch models. Check the switch model being used
by your local ISDN provider.
The ISDN Protocols that are supported by the CISCO 1721/1603/801/805 router
ISDN-BRI interface are listed geographically:
Country SWITCH TYPE CODE

Australia
Australia TS013 switches basic-ts013
Europe
Germany, UK and others; NET3 ISDN switches basic-net3 Euro ISDN S0
Norway NET3 switches (phase 1) basic-nwnet3
France VN2 ISDN switches vn2
France VN3 ISDN switches vn3
Japan
Japan NTT ISDN switches ntt
North America
AT&T basic rate switches basic-5ess
NT DMS-100 basic rate switches basic-dms100
National ISDN-1 switches basic-ni1
New Zealand
New Zealand Net3 switches basic-nznet3

Planning 17
DSL Requirements
Bandwidth
If anti-virus pattern distribution is enabled, the bandwidth should be at least 768/128k
upstream/downstream.
IP address requirements
An Internet routeable IP address is required.
It has to be static and always be the same IP address.
The address must not be translated anywhere in the provider's network and be not part of
the
addresses intended for private use.
Flat Rate
A connection that is always on is required for SRS. For financial reasons, a flat rate with-
out any volume and time limit is required.
Additional Requirements xDSL

Any kind of DSL (Digital Subscriber Line) is supported.
Siemens supports PPPoE but does not support PPPoA. If the latter protocol is used, it
has to be terminated in the modem.
The DSL modem has to be supplied by the provider.

18 Planning
Technical Specifications 0
Cisco 801/805 Routers 0
Physical Specifications
• Dimensions (H x W x D)
- 5.1 x 24.6 x 21.1 cm (2.0 x 8.3 x 9.9 inches)
• Weight
- 0.66 kg
Environmental Specifications
• Temperature
- Operating temperature: 0 to 40 C (32 to 104 F)
• Relative humidity
- At operating temperature: 10% to 85%
Power Supply
• External tabletop power supply:
- USA 110 V alternating current, 60 Hz

- United Kingdom and Singapore 240 V alternating current, 50 Hz
- Continental Europe 220 V alternating current, 50 Hz
- Japan 100 V alternating current, 50 - 60 Hz
Cisco 1721 Router 0
Console port RJ-45

Auxiliary port RJ-45
Ethernet port RJ-45
• Dimensions
- HxWxD 3.1 x 11.2 x 8.7 in. (7.85 x 28.4 x 22.1 cm)
• Weight
- Weight 2.6 lb (1.18 kg)

- With two WICs 2.9 lb (1.32 kg)

Planning 19
• Power Supply
- External Universal AC/DC switching

Supplies +5V, +12V and -12V
- On-board Supplies 3.3V and -5V
- Power consumption 20W
• Operating Specifications
- Operating temperature 32° to 104°F (0 to 40°C)

- Storage temperature -40° to 149°F (-40 to 65°C)
- Operating humidity 10% to 85%, noncondensing
Cisco 1603 Router 0
Physical Specifications
• Dimensions (H x W x D)
- 5.56 x 22.02 x 28.32 cm (5.56 x 11.15 x 8.67 inch)
• Weight
- 0.82 kg
Environmental Specifications
• Temperature
- Operating temperature: 0 to 40 C (32 to 104 F)
• Relative humidity
- At operating temperature: 10% to 85%
Power Supply
- AC input voltage 100 to 240 VAC

- AC input current 0.2 to 0.4 A
- Frequency 50 to 60 Hz
Switch 0
• Type
- ATI AT FS708 10/100Mbps Auto Negotiation
MDI/MDI-X Switch for Port 8

20 Planning
• Dimensions
- 249mm x 114mm x 38mm / 1.95 kg, without fan
Router Pix Firewall 501 xDSL (IPSEC) 0
Hardware Requirements
Environmental Operating Ranges

Temperature: 32 to 104° F (0 to 40° C)
Relative humidity: 10 to 90%, noncondensing
Altitude: 0 to 6500 feet (2000 m)
Shock: 250 G, < 2 ms
Vibration: 0.41 Grms2 (3-500 Hz) random input
Power
Range Line Voltage: 100V to 240V AC
Nominal Line Voltage: 100V to 240V AC
Current: 0.051 Amps (at 115V)
Frequency: 50-60 Hz, single phase
Power cord: The device is delivered with a standard power cord for Europe and the U.S.
If your country uses a different power cord, it has to be supplied locally.
Hardware required to run the the setup software

You need a computer/laptop running Windows NT/2000/XP with a CD-Rom drive and
serial port
fto run the setup software at the installation site.
Connection Configuration Package for the Central Service Contractor 0
The following packages are available for the "Final Configuration":

• Standard
An SRS router is already installed at the customer site.
- The service contractor adds a new system to the remote server.
• Extended
An SRS router is not installed at the customer site.
- A new, "pre-configured" SRS router is installed and configured at the customer site
("final configuration" applies only for the routers listed on Page 2-2).
• Fire Wall
The customer has his own router/fire wall infrastructure.

Planning 21
- The interface between the customer fire wall and the remote server is clarified and
configured.
• VPN
VPN (Virtual Private Network)
- Access via Internet must be available or established. The connection via Internet is
possible using VPN technology. At this time, connection is made via the customer’s
own systems (router, fire wall, etc.). These must support VPN. IPSEC is used as the
VPN Protocol. In the future, VPN via ADSL will be offered in some countries. When it
becomes available, it will be absolutely necessary for the Internet provider to have a
static address.
• PIX
Siemens DSL Router or VPN Router

22 Additional Information
4-
Security Mechanisms
3Additional Information
Basically, different networks have different security requirements. Each network has to be
considered inbdividually to ensure that a reasonable security policy is implemented. If the
local network (LAN) is accessible to the public via appropriate access nodes, there is a
significantly increased risk of unauthorized data access. To minimize this risk, access
products such as ISDN routers use standardized protocols for authentication and encryp-
tion.
• Analog
- Call-back
- Authentication of PPP CHAP
- IPSEC Encryption
• ISDN
- Calling Line Identification (CLI)
- Analog / ISDN
- Authentication CHAP
- IPSEC Encryption
CLI 0
Calling line identification (CLI) (also: caller ID) permits an incoming call to be checked for
its origin telephone number. Thus, a criterion for access to the nbetwork may be estab-
lished (in this case: D-channel of the ISDN). CLI requires a switching station that supports
call number transfer (with Euro ISDN Standard).
CHAP 0
CHAP is used to authenticate the two partners when a connection is established. The
passwords are transferred in encrypted format. Two procedures are available: "local“ and
"remote“ authentication relative to the caller. Many manufacturers support only remote
authentication, i.e. the caller authenticates himself only with the called party. With local
authentication, the party called must also authenticate himself with the caller.
Call-back 0
If the router is called, it first attempts to authenticate the partner via PPP CHAP (see stan-
dard options). If the partner is recognized, the connection is terminated and a call-back is
initiated. This prevents a stolen password from being used from any telephone line.
NAT (Network Address Translation) 0
If certain IP address ranges that SIEMENS must use for the RDIAG server are specified
by the customer, IP address translation (NAT) is also required. NAT (Network Address
Translation) makes it possible for "private“ networks with unofficial address ranges to link
to e.g. the Internet. Translation of the addresses is done directly in the components (rout-

Additional Information 23
ers) that connect the two networks to each other. The particular LAN is hidden to the out-
side by the router, all data appears to come from the router itself. This requirement for
NAT usually exists when the customer is operating a fire wall.
Encryption (IPSEC) 0
With this option, the entire data stream that goes over public lines is encrypted. The
IPSEC standard with a code length of 128 bits is always used. Components from the
same manufacturer have to be used on both ends because the standard currently permits
limited interpretation, and thus limited implementation parameters for manufacturers.
Fire Wall 0
Special requirements, which are listed in the SRS Final Configuration checklist, exist for
operation of RDIAG through a fire wall system. (Chapter 5.3 - Customer Administrated
Routers).
User Administration and Monitoring 0
Siemens' central remote server can determine at any time when and which users have
logged into the system. For more information please contact the SRS Helpdesk.
With every access, three independent security levels have to be passed with the network
versions:
1. Router: Our specialist in the UPTIME Service Center requires the user name, the pass-
word, and (depending on what has been agreed) a call-back to pass this requirement.
2. Fire wall (optional): Only known users and procedures (Telnet, HTTP, FTP, etc.) can
pass through this security level. Every access and even every attempt at access is doc-
umented without exception.
3. System Access: Before reaching the unit, the user name and password are requested
multiple times. In this regard, the procedure and the routine correspond to that for the
modem version.

24 Additional Information
Contact Partners for the Project Manager 0
General SRS Process: 0
mail to: [email protected]
Technical Router Details: 0
mail to: [email protected]

Changes to Previous Version 25
5-
4Changes to Previous Version
Chapter Section Changes

Planning Connection Concept Connectivity flow chart and
matrix
Planning LAN Side New IP reservation tool
Planning WAN Side DSL connection
Planning DSL requirements Changed

26 Changes to Previous Version


Siemens Remote Services

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Siemens Remote Services

Siemens Remote Services (e)

Print No.: TDIT-000.891.01.04.02 English

Document revision level

Siemens Remote Services TDIT-000.891.01.04.02 Page 2 of 26 Siemens AG

1 _______ General remarks ________________________________________________ 4

2 _______ Planning _______________________________________________________ 6

3 _______ Additional Information __________________________________________ 22

4 _______ Changes to Previous Version_____________________________________ 25

Siemens AG TDIT-000.891.01.04.02 Page 3 of 26 Siemens Remote Services

A series of new services requires remote access to medical systems.

APPN Advanced Peer-to-Peer Networking

Siemens Remote Services TDIT-000.891.01.04.02 Page 4 of 26 Siemens AG

HDLC High Level Datalink Control

Siemens AG TDIT-000.891.01.04.02 Page 5 of 26 Siemens Remote Services

Explanations regarding the illustration:

Siemens Remote Services TDIT-000.891.01.04.02 Page 6 of 26 Siemens AG

Siemens AG TDIT-000.891.01.04.02 Page 7 of 26 Siemens Remote Services

Siemens Remote Services TDIT-000.891.01.04.02 Page 8 of 26 Siemens AG

Project Manager Tasks 0

NOTE "Remote Service" has to be enabled on the system in order to

"SRS Final Configuration" Checklist 0

NOTE The SRS Checklist (MS-Word) can be found on the Intranet:

NOTE The SRS Checklist (MS-Word) can be found on the Intranet:

Siemens AG TDIT-000.891.01.04.02 Page 9 of 26 Siemens Remote Services

Router Selection Criteria 0

Country Modem Model Part No.

Siemens Remote Services TDIT-000.891.01.04.02 Page 10 of 26 Siemens AG

Country Modem Model Part No.

Siemens AG TDIT-000.891.01.04.02 Page 11 of 26 Siemens Remote Services

Order Form (do not order by e-mail) 0

To: Siemens Medical Solutions From: (Company)

Shipping Address (e.g. Hospital / SIEMENS

POS Part Number Description Quantity

Siemens Remote Services TDIT-000.891.01.04.02 Page 12 of 26 Siemens AG

Confirmation (by CSML OP)

Siemens AG TDIT-000.891.01.04.02 Page 13 of 26 Siemens Remote Services

Switch Model Part No.

NOTE Network cables are not included in the shipment.

Siemens Remote Services TDIT-000.891.01.04.02 Page 14 of 26 Siemens AG

Integration of the Router into the LAN Network 0

• Ethernet connection (10BaseT; 10MBit/s, twisted pair)

NOTE If unique customer IP addresses are not available, the IP address-

ISDN BRI Connection, Configuration Requirements

Siemens AG TDIT-000.891.01.04.02 Page 15 of 26 Siemens Remote Services

ISDN Protocol (Required for the "SRS Final Configuration" Checklist)

Country SWITCH TYPE CODE

Siemens Remote Services TDIT-000.891.01.04.02 Page 16 of 26 Siemens AG

Additional Requirements xDSL

Siemens AG TDIT-000.891.01.04.02 Page 17 of 26 Siemens Remote Services

Cisco 801/805 Routers 0

- Operating temperature: 0 to 40 C (32 to 104 F)

- At operating temperature: 10% to 85%

- USA 110 V alternating current, 60 Hz

Cisco 1721 Router 0

Console port RJ-45

- HxWxD 3.1 x 11.2 x 8.7 in. (7.85 x 28.4 x 22.1 cm)

- Weight 2.6 lb (1.18 kg)

Siemens Remote Services TDIT-000.891.01.04.02 Page 18 of 26 Siemens AG

1 _ General remarks __________________________________________ 4

2 _ Planning _________________________________________________ 6

3 _ Additional Information ____________________________________ 22

4 _ Changes to Previous Version_______________________________ 25