The Effect of Communication Skills in Academic Performance of Office and Technology Management in The Federal Polytechnic Ilaro
The Effect of Communication Skills in Academic Performance of Office and Technology Management in The Federal Polytechnic Ilaro
The Effect of Communication Skills in Academic Performance of Office and Technology Management in The Federal Polytechnic Ilaro
BY
DECEMBER 2012
1
CERTIFICATION
This is to certify that this research project entitled THE IMPACT OF APPLICATION OF
SONEYE, Semiu Adebayo in the School of Education, National Open University of Nigeria
_____________________ _____________________
DR. FOLAJIN, S.O. SIGNATURE / DATE
PROJECT SUPERVISOR
________________________ _____________________
PROGRAMME LEADER SIGNATURE / DATE
_____________________________ _____________________
PROF. BADMUS ADEMOLA SIGNATURE / DATE
DEAN SCHOOL OF EDUCATION
________________________ _____________________
EXTERNAL EXAMINER SIGNATURE / DATE
2
DEDICATION
This research project is dedicated to the Holy Spirit, who has been the source of my
inspiration. Also to my dependable wife, Mrs. Endurance Amishetu Adesayo Soneye and to
my beloved children, Adebayo Soneye (Jnr.), Adedayo Soneye and Adetayo Soneye.
To number one student of National open University of Nigeria Chief Aremu Okikiola
3
ACKNOWLEDGEMENTS
My profound gratitude goes to the Almighty God for His continual guidance, shelter,
provisions and support. I also wish to express my indebtedness to my loving and caring
mother Mrs. Grace Abiola Soneye for her motherly advice and encouragement. I really
appreciate your spiritual assistance and I say a big thank you. I also wish to acknowledge the
efforts and concern of my darling wife Mrs. Endurance Amishetu Adesanyo Soneye and my
beloved children Adebayo Soneye (Jnr.), Adedayo Soneye and Adetayo Soneye for their
College of Education Otta Ijanmt in Lagos. Mr. Kunle Aina (Residence Supervisor) Tai
Solarin College of Education, Ibafo Campus, Pastor Odumo (Co-ordinator) Federal College of
Education Osiele Abeokuta Mowe Campus, Mr. Oke (Principal) Community High School
My sincere appreciation goes to my Project Supervisor Dr. S.O. Folajin for his guidance,
encouragement, corrections, suggestions and opinion which were quite informed and
enhanced the quality of this research project. Also, I appreciate the concern and contribution
of my past and present counselor Mrs. Omotayo (NOUN Lagos Centre), Dr. (Mrs.) Aina
Finally, I wish to express my appreciation to all my past and present students at various
outreach centre for their contributions and support towards the realization of my profession
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career. Thank you all (Tai Solarin College of Education, Ibafo Campus, Federal College of
Education Abeokuta, Mowe Campus and Moshood Abiola Polytechnic Mowe Campus.
May the good Lord continue to grant you knowledge, wisdom and understanding in all your
endeavours Amen.
5
ABSTRACT
The study was on the Impact of Application of Information and Communication Technology
(ICT) in the administration of Polytechnic in Ogun State, Nigeria. The study population
comprised 5 polytechnics in Ogun State, Nigeria. These polytechnic were one Federal
Polytechnic, one State owned Polytechnic, one Private owned Polytechnic and two ICT
Polytechnics. Sixty subjects were randomly selected from the population. However, related
literatures were reviewed from textbooks, journals and past researches. The research
instruments were questionnaire which was statically analyzed with contingency tables while
the hypotheses were both tested at 0.05 level of significance using the mean statistic. It was
Technology (ICT) and the administration of polytechnic. Therefore, the finding revealed that
individuals) should procure more ICT facilities and equipment to enhance efficiency and
institutions to foster capacity building of human resources, material resources and financial
resources.
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TABLE OF CONTENTS
Page
Title page i
Certification ii
Dedication iii
Acknowledgement iv
Abstract vi
Table of contents vii
7
2.8 Historical background of polytechnic education in Nigeria 25
2.9 Application of computers to institutional administration in Nigeria 27
2.10 Relevance of ICT to administration of institutions 29
References 45
Questionnaire (Appendix) 48
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CHAPTER ONE
INTRODUCTION
1.1 INTRODUCTION
involving the creation, storage manipulation and communication of information, together with
In other words, ICT enables us to record, store, process, and retriever and transmit
filling systems, mechanical accenting machines, printing and care drawings are also included
world refers to those technologies that determine the efficiency and effectiveness with which
Information and communication Technology (ICT) has becomes a key tool in acquiring,
It has becomes an imperative tool for investing developing of a nation in the 21 st century the
revolutionary impact of ICT on all sphere of the society has not spared the educational sector.
Education is a pre- requisite of today knowledge-based economy the production and use of
new knowledge required a more educated population, ICT is playing a major role the
acquisition and diffusion of knowledge which are fundamental aspects of the education
process. It is offerings increasing possibilities absent teaching and for invocation in teaching
activities through being able to deliver learning cognitive activities any where at anytime.
9
The availability of the internet has giving rise to an electronics approach to the educational
Tertiary educational institutions have always being at the fore front of new scientific
discoveries and innovation brought about by the activities of teaching learning and research.
delivered on the platforms of ICT infrastructure promise to widen access to education and at
reduced cost, Apart from electronics learning ICT infrastructure are being widely use to
support teaching, learning, administration and research activities in tertiary instillation, such
researchers and student in higher institutions. There are many desirable attributes of
information communication of information and technology (ICT). Each of them concerns the
effective prevision of information to the recipient. These include purpose accuracy factorial,
The term Administration is regarded as the process of utilizing human and imperial resources
social process, there is always a structure inerrably comprising the subordinates and super
ordinals
10
As such, the primary function of management is to take decisions facture leaching to the
determine it information needs, however the numerous crises in they are higher instatement
could have been prevents if information and communication Technology will promote issues
on student admission student records and transcript examination records and transcript,
examination records, teaching, research and community services it has also been observed
that the monitoring and evaluation of staff, physical plant planning curriculum development,
financial management and information dissemination will increase the efficiency of the
The basic problem of this study is to examine the relational between information (ICT) and
administration of polytechnics
management
v. ICT here capacity to hurdle quality of date, process them, solve them, process them,
store them and release them when needed even at the fastest speed.
11
The purpose of this study is to model a critical analysis of the impact of information and
polytechnics in Nigeria.
This study will make use of these various research questions / hypotheses below:
ii. Does ICT enhance qualitative and quantitative decision-making in the administration
of polytechnic
iv. Does ICT guarantees effective administration practices of human and in trial
resources?
v. Does ICT have capacity to handle quantity of date for processing with fastest speed?
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1.6 SIGNIFICANCE OF THE STUDY
This study is significant to the extent that findings would assists the federal and State ministry
implementing its educational policies and compliance with E-leering and E-administration of
polytechnics, moreover, this study is amide el-sealing sometimes to the implementation and
Nigeria.
This research is concluded within the frame wary of the state objectives it is not indented to
Due to time and francium constraints, the researcher would do the questionnaire
Technology in the administration of polytechnics in Ogun State Nigeria. However the scope
of this research work would be invited to an assessment of five selected polytechnics the
13
iv. Gateway (ICT) Polytechnic Itori
motivating, controlling and unifying formally organized human and material resources within
APPLICATION: is the usage of computer software designed to assist the users to perform
learning opportunities and support via computer network and web-based technology.
that can be used to annotate the internal and external process associated with the saucing and
technologies that determine the efficiency and effectiveness with which we communicate and
knowledge and vocational sculls necessary for the world of word to increase opportunity for
2.1 INTRODUCTION
technology (IT), but is usually a more general term that stresses the role of unified
wireless signals, as well as necessary software, storage and audio-visual systems, which
enable users to create access, stone transmits and manipulate information. In other words, ICT
consists of IT as well as telecommunication, broadcast media all types of audio and video
processing and transmission and network based control and monitoring functions.
The term ICT was first used in 1997 in a report by Dennis Stevenson to the UK government
and promoted by the new National Curriculum documents for the UK in 2000.
TECHNOLOGY
three important concepts. To understand all the three concepts, Information means many
things to many people, depending on the context. Scientifically, information is processed data.
Information is processed data. Information can also be loosely defined as that which aids
which could be bought or sold. According to (de Walterville and Gilbert 2000) defines
information as any potentially useful fact, quantity or value that can be expressed uniquely
16
with exactness. Information is whatever is capable of censing a human mind to change its
from one place to another. When an action produces a reaction, whether positive or negative,
communication has taken place. Other writers in the field of communication studies have
messages. It involves a sender, a receiver, a cattle and a language that is understood by both
the sender and the receiver. A process involving the passing of messages through the use of
symbols which all parties in the communication encounter understand. It involves the
exchange of ideas facts opinions attitudes and beliefs between people. It is not a one-way
affair. There must be a sender to transmit the message and receiver to make appropriate
decisions on how the rest of the exchange should continue (James et al, 2004).
Technology refers to the use of scientific knowledge in invent tools that assist human beings
regard, technology refers to the things like the computer, telephone, cell phone, GSM handset,
television, radio etc. the acquisition, analysis, manipulation, storage and distribution of
information, and the design and provision of equipment and software for these purposes (de
Watterville and Gilbert 2000). Thus, ICT and information technology (IT) are similar
Internet, according to Hargiltai (1999) defines the internet technically and functionally as
important to consider it as a network of people using computers that make vast amounts of
17
information available. The use of internet has revolutionized access to information for the
business world, libraries, education and individuals. A few of the most popular include E-mail
(electronic mail), World Wide Web (WWW) FTP (File Transfer Protocol) use net and Telnet.
The internet and its technology continues to have a profound effect in promoting the sharing
World Wide Web (WWW) can be described as a literary of resources available to computer
users through the global internets. It enables users to view a wide variety of information
including magazine, archives, public and college library resources and current world and
business news. WWW researchers are organized so that users can easily move from one
resource to another.
technologies are sometimes used with technologies in the plural. Originally, only information
and communications technology (with communications in the plural) was considered correct
since ICT refers to communications (in the sense of a method, technology or system of
sending and receiving information specifically telephone lines, computers and networks) not
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2.3 OVERVIEW OF INFORMATION AND COMMUNICATIONS
in order to manage and plan activities more effectively. Information is mostly in hardcopy
format and is not easily accessibly. Data about teachers’ salaries, students grade, the number
of pupils peer class and statistical information in general and scattered and are not readily
School administrators need to be equipped with knowledge, competencies and should have a
and financial aspects, while social dimension referred to understanding how ICT are applied
achievements; a study on the use of e-learning software among future school heads in
teaching ad learning strategies to a higher degree (Moh’d et al, 2009). E-school management
system application has been perceived by it users (Rectors, administrative staff and lecturers)
to help create the report faster by saving the data into the digital contents and saving the time
information to the finger tips of administrator and build very conducive atmosphere for work.
The record of purchases, budget, grants administration, cash flow, audit and other financial
transactions carried proper documentation for reference purpose. These records were kept in
hardcopies before the introduction of ICT. Fortunately, the availability and accessibility of
ICT and their integration in financial sector makes it possible and easy for accountants and
financial administrators to process all transaction online via the system called an e-
accounting. Electronic accounting (e-accounting) as the name implies, makes it possible for
E-procurement is another new paradigm taking lead into financial administration as a result of
(2010) “is a collective term for a range of different technologies that can be sued to automate
the internal and external processes associated with the sourcing and ordering process of goods
and services”. They further states that “on-line purchases and payment for goods and services
potential benefits, which include the reduction of transaction costs, operational efficiencies
and a better foundation for decision making”. considering the specialized nature of
polytechnic systems, and its peculiarity in terms of requirement for different varieties of
training materials or consumables, e-procurement system can fit and beneficial in dealing with
20
purchases and supply. While e-procurement has impact on cost reduction, efficiency /
procurement will to a greater extent make significant impact on the growth and development
of the programme. “The benefits of e-procurement in public organizations will be the follow:
7. The opportunity to spend time out of routinely administration tasks (automated by new
tools) through activities with higher adopted value to the functions specific purchases
procedures to ensure that processes can be more easily controlled toy external actors in
time and according to the quality of services provided in that each supplier will not be
2010).
The above benefits are in line with UNESCO and ILO (2002) recommendations that
“administrators should keep up to date with new administrative techniques and friends,
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especially through relevant lifelong learning programmes. They should receive special
training in the methods and problems associated with the specific features of polytechnic
programmes such as flexible entry and re-entry patterns, continuous training in the workplace,
and relevance to the needs of the world of work. This preparation should include:
b. Financial planning methods that facilitate the allocation of available resources, given
the objectives and priorities of the various programmes and ensure their efficient
utilization.
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giving access to administrative units, faculties and
departments, managing computer and e-mail accounts for
facilities and students.
Research and evaluation Conducting institutional research, programme evaluation
and student assessment of facultires, statistical analyses.
Source: chinien (2003)
Students administrative services using information technology application packages are too
numerous to mention in this area of ICT dispensation. Its application into both applied and
various levels of their academic pursuit. Students services like records, admission /
recruitment, class schedules, attendance, registration, time tabling and accessing result can be
realized via network of computers and other communication avenues called student portal
The inventory management, personal records maintenance and library systems are areas that
are mostly affected in the field of technical and vocational education and training. This is
essence connected to the peculiar nature of the field and its desire to prepare worker with
certain competencies and employability seals. Facilities managements, tools and equipment
inventory and workshop schedules make it necessary for polytechnics to deploy and fully
integrate ICT in its day-to-day operations, students of polytechnics should be able to book for
tools and machineries needed to carry out certain experiments online or by using ICT.
Therefore, polytechnic institutions should have to embrace the use of technology in both staff
and students administrative services (Leung el-d, 2005). ICT tools such as e-tutor and e-
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student system could provide significant atmosphere in the preparation of technical education
graduate to face the challenges for the world to work in the 21st century (Seng 2007).
Several ICT and computer aided administration application packages highly enriched with
current and emerging technologies are readily available and can be found to support students
activities in schools and colleges. Among these latest ICT tools, radio frequency identification
(RFID) system appeared to be one. According to Akpir and Kaptan (2010), “RFID is a term
that is used to describe a system that transmits the identity of an object or person in the form
of a unique serial numbers using radio waves. Apart from its numerous applications that aid
person identification system (APIS), class / laboratory. literary attendance management, static
The following are ways in which teachers use ICT to support their work:
i. Lesson planning
v. Time tabling
B. Registration
vi. Budgeting
ICT network enables students to have access to course materials and support services
anywhere anytime. Wonacolt (2002) states that “Distances students must rely on secure,
easily accessible ICT for clear, detailed information about enrolment, modules, courses,
requirements, assessments, expectations and sources of help; the opportunity to enroll, pay
25
fees and complete all administrative procedures, regular contact and timely response and
feedback from instructions, a variety of methods communicate with teacher (e-mail, online
chat bulletin boards), enrolment information linked to application forms, and online
Staff administrative support service is achievable through effective ICT integration. Due to
the distinct nature of polytechnic system, administration support requires ICT tools embedded
in them special features meant to take care of the management of training facilities, tools and
Horn and Siew (2011) note that ICT tools such as Facility Management System (FMS), File
Booking System (FBS), Building Control Management System (BCMS) and Resources
Tracking and Management System (RTMS) could help both staff and students to use
The administration of an institution of higher education has the responsibility for bringing
together its various resources and allocation them effectively to accomplish goals. (Blunt and
Collins 1994) referred to institutional administration as all those activities carried out to
provide for both the long-range viability of the institutional administration is to promote
efficiency and provide for the institutions organization efficiency and continuity.
However, administration consists of those activities that are related to the general
26
maintenance of supplies and materials, communication and transportation services, health and
safety.
The basic principles that are essential for the realization and administration of found
having executive head. The executive has to provide central coordination for all
organization but one of them would serve as the coordinating head of the institution.
In a school for instance, there were different department and faculty heads is well as
polytechnic). Thus, the organization of every institution reflects the structure and line
of interaction.
clear definition of goals and purpose. It is obvious that unless goals are clearly defined
C. Unity of Command: This principle emphases that order and instructions to a staff in
any institution should come from only one-superior officer so as to afford organization
expected of the and to whom they are responsible. Thus, this principle averts conflict
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D. Division of Labour: Since it is not possible for a head of an institution to perform all
tasks and functions alone, there is need, therefore, to divide or break the work down
into number of task, such that other are charged with the responsibilities of carrying
out those tasks. This principles leads to specialization and engineers high efficiency
and productivity.
supervision. Institutional administrator can only be effective and efficient in the centre
of achieving goals and objectives of the institution when he has order him the required
number of staff that can be directed or supervised. Span of control must not be too
large and / or too small. It is determined by a number of interacting factors such as:
iv. Qualification
of the institution is enhanced when the administrator delegates works to his / her
subordinates and with appropriate authority to carry them out successfully. This
28
against the standards so as to determine the level o efficiency and effectiveness.
Standardization serves labour and the procedure is essential for data collection and the
H. Stability: The vacate behind this principle is that an institution should continue with
policies and programmes until the results or outcomes can be evaluated. It emphasizes
that constant changes of policies that are not based on sound institutional principles
would render the organization in effective and committed resources became wasted.
I. Flexibility: This principle makes provision for innovative ideas and changes. The
need for flexibility of administrative and organization increase in the period of rapid
change and development. School policies, programmes and procedures must be broad
in order to allow innovations and accommodation necessary change when the need
arises.
for security of staff. Although individual needs vary the need for security is universal.
K. Defined Structure: The principle maintains that a defined and definite structure
should be establishment such that a clear system of selecting members and leaders
would be known. There is also the need to state and define in unequivocal term, the
greater extent the efficiency and effectiveness of such institution and the promotion of
good personnel policies evolve from good personal administration. Good and effective
29
polices and programmes relating to staff welfare should be incorporated to allow job
N. Evaluation: This allows the review of performance and the juxta position of both plan
and implementation to know what have been achieved and what has not been
achieved. Evaluation should be a constant system to enable the institution achieves its
However, the order institutions and their structures had demanded a versatile principle
applicable for the survival of the organization and individual employee as well, since
everything seems dynamic society, people as well as organization, in this vein, the general
administration principles would rather be effective for the attainment of the corporate and
Thus, the general administrative principles are classified into five which include:
i. Responsibility
iii. communication
i. democracy
ii. justice
i. Economy
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iii. Loyalty
i. Adaptability
ii. Flexibility
i. Discussion of work
ii. Hierarchy
Institutional administrator as a leader has sound fundamental role to play both ethnic and
outside the organization. Some of these roles are structured, programmes or routine-based,
while some are tout based on his value judgment and intuition. Apart from managing all the
resources (human, material and finance) at his disposal, administration also guides and
coordinates all efforts of staff towards achieving the present goals and objectives.
In the modern time, the leadership role of administrator is classified under the following:
facilities
viii. Maintenance of good working conditions for staff and establishment of high
of the system
ii. Discussing emerging issues, theories and changes brought about by new
programmes; and
ii. Supplying of necessary information to the public absent the institution; and
All these roles are necessary for an administrator to achieve the goals of the institution and the
level of discharge of these roles determines the effectiveness of the administrators as leaders.
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2.8 HISTORICAL BACKGROUND OF POLYTECHNIC EDUCATION IN
NIGERIA
Ashby Commission to expand technical and vocational education ameliorate acute shortage to
technical man power. The polytechnic education through students’ industrial works and
improves on the immediate and log term prospects of polytechnic graduates (Oloyo 2008).
Decree No. 16 of 1985 includes, among others, the provision of technical knowledge and
development; provision of qualified and well-equipped personnel for the improvement and
solution of environmental problems for the use and convenience of man, provision of training
technologists and engineers and other skills personnel who would be enterprising and self-
reliant, and to enable men and women to have intellectual understanding of the increasing
Republic of Nigeria 1998) to be the main vehicle for technical education in Nigeria at the
The structure of my institution is like the architectural plan of a building (Newman 1972).
Structure can be described as a designed frame work or arrangement of things, it implies the
framework within which people act. Edger and James (1977) described institutional designs
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and structure as a powerful way to change and influence people behavior. There are two
1989) these structures are Flat and Tall structures. It is noteworthy that the type of span of
The organizational structure of the polytechnic indicates that there are four academic schools
and nine service units that make up the components of the institution. Headship of all the
components report direct to the Rector, the chief Executive of the institution. The service
units are the Registry (the central hub of the administration), the literary. The Bursary, the
works of services, medical centre, the physical and academic planning unit, the Directorate of
Students Affairs, Poly Consult & industrial services, the internal audit. The academic school
form where the academic programme are mounted are the schools of Applied Engineered,
Environment and Management Studies. Headed by a Dean, each school consists of not less
than four departments. For the purposes of control and coordination, the departments. For the
purposes of central and coordination, the departments link with the central administration
Polytechnic Act (1990) or Decree 33 (179). The principal officers in Polytechnic include:
1. Rector
4. Registrar
5. Librarian
6. Bursar
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2.9 APPLICATION OF COMPUTERS TO INSTITUTIONAL ADMINISTRATION
IN NIGERIA
policy formulation, controlling, coordinating and directing, to mention a few. These functions
seem to be interwoven, complex and mending, yet they must be performed for the institution
to progress. Effective administration practice would require the use of ICT, in the context of
An administrator’s user of micro computer would be examined under their broad categories.
finance events, resources (human and non-human) staff records, students data, and so
on. This statistical information about the institutions is required by administrations for
decision-making and planning purposes. Proper handling and prompt access to these
records are necessary for achieving the school goals. Without compromise or bias, a
computer is viable and versatile enough to handle all these records with an advantage
of prompt access, correction, and easy manipulation. There is also potentials and
ii. Data Analysis: Analysis and manipulation of data become virtually daily
administrative so as to be effective. ICT have offered all its takes to get these done
administrators to compose, address, edit and produce written copy in a wide variety of
formats. These written reports form a versatile tool for written communication.
networking system. This arrangement enhances quick and continuous interactions and
monitoring of activities in all units within the system. For instance, messages can be
sent and receives through e-mail, modern ICT enables administrators to receive or
send information via telephone lines to and fro another computer anywhere in the
world. In recent times, internet has made access to information and research activities
v. ICT and Decision Making: Decision-making is the dynamic element that activate
and sustains administrative process (Harrison 1987). It relies on information absent the
the quality of decision. ICT enhance decision making process by providing quality or
Problem identification
Developing alternative
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2.10 RELEVANCE OF ICT TO ADMINISTRATION OF INSTITUTIONS
Scholars have propounded varies theories of administration and management but according to
High (1978) there exist at least four boundary conditions which help to define the domain of
applicability.
1. That administration theory can not be directly applied to provide solution to specific
managerial problems.
statements
3. There are differences in outlook and the practitioner which effectively invites
administration.
alternative. The relevance inherent in the use of ICT in institutional administration includes:
ii. Through its analytical quality, computer can be used on data that are available.
iii. Since computer operations are subject to computer users interest and manipulation, the
problem of different outlook between the system and the user is removed, computer
user can make use of any package that is suitable for the problem at hands.
iv. ICT have capacity to handle large quality of data, process them, store them and release
37
v. ICT enhance qualities and qualitative decision-making and information managements.
vii. The use of ICT guarantee effective administrative practices in record keeping,
CHAPTER THREE
RESEARCH METHODOLOGY
3.1 INTRODUCTION
This chapter outlines the content of the methodology used in the course of collecting data as
well as other related issues. It contains data collections, method adopted and characteristics of
Thus, the chapter will concentrate on the methodology of tools used, justification of the
The study used the survey research design. The survey design was used in the study because it
was considered appropriate for collecting data from a given population with an intention to
determine the opinion, attitudes and perception of personnel considering the variables under
study.
The population consists of all Polytechnics in Ogun State Nigeria. The Polytechnics are:
38
1. Federal Polytechnic, Ilaro, Ogun State.
The random sampling technique was used in selecting five polytechnics in Ogun State,
Nigeria. Each of the polytechnics was selected based on their ownership and control. The
polytechnic were:
Registrar, Dean of Schools, H.O.D’s, Administrative Officers and Lecturer) from each of the
selected polytechnic
39
3.5 INSTRUMENTATION
from the subjects. The instruments consist of two sections A and B. Section A sought data on
the demographic characteristics of the respondents as regard their sec, marital status, name of
institution, academic qualification and work experience. Section B requested data on factors
that determine the impact of application of information and communications technology in the
rating scale of strong agreed (SA) agreed (A) strong disagreed (SD) and disagreed (D) was
used
Thus:
Strong Agree
Agree
Strong Disagree
Disagree
The respondents were required to tide each item in the appropriate column that mostly
represents their opinion based on their degree of agreement or disagreement with the
statement.
(administration). Before the administration of the questionnaire, the objectives of the research
work were clearly explained to the subject. The polytechnics were systematically classified
for easy access of administration and collection. A total of 63 copies of the questionnaire
40
were administered in the frame selected polytechnics. The respondents were given five days
The research questions were assumed using percentages after construction of contingency
table for the items with regard to the research questions. The hypotheses were all tested at
0.05 level of significance using the mean statistic. The mean was used to answer the research
questions.
fx
X̄ =∑
f
where X̄ = mean score
f = frequency of response
x = the numeric value
= summation
Decision rule
The mean value of 5.0 was used as the decision rule, the mean value of 5.0 and above was
The mean value was arrived at 5.0 by adding the score and dividing then by number of
occurrences.
For examples
8+6+ 4+2 20
4 = 4 = 5.0
41
CHAPTER FOUR
4.1 INTRODUCTION
This chapter presents the results of data collected from respondents, with different tables
x 4 3 2 1
f 146 81 0 3 240
fx 584 243 0 240 840
X̄ 3.5
The above table revealed that the calculated X̄ value of 3.5 is less than the table value of
5.0, therefore, the null hypothesis that there is no significant between information and
that there is significant relationship between ICT and solving of administration problems.
42
Table 2: Relationship between ICT and quality of decision making in the administration of
polytechnics
x 4 3 2 1
f 114 122 0 4 240
fx 456 366 0 4 826
X̄ 3.4
The above table revealed that the calculated X̄ value of 3.4 is less than the table value of
5.0, therefore, the null hypothesis that there is no significant relationship between information
x 4 3 2 1
f 104 115 0 21 240
fx 416 345 0 21 782
X̄ 3.26
Since the calculated X̄ value of 3.26 is less than the decision rule value of 5.0, therefore,
the null hypothesis that there is no significant relationship between information and
x 4 3 2 1
f 116 81 7 36 240
fx 464 243 14 36 757
X̄ 3.2
The above table revealed that the calculated X̄ value of 3.2 is less than the decision rule
value of 5.0. The null hypothesis that there is no significant relationship between information
therefore rejected. This indicates that there is significant relationship between ICT and
x 4 3 2 1
f 126 113 0 1 240
fx 504 339 0 1 844
X̄ 3.52
The above table shows that the calculated X̄ value of 3.52 is less than 5.0 value of the
decision rule. The null hypothesis that there is no significant between information and
rejected. Thus, there is a significant relationship between ICT and speed in data management
in polytechnics.
44
This section aims at discussing the result of the findings of the research with one view of
relation to the data presented with a view of accepting or rejecting such hypothesis.
Hypothesis One
This finding indicates that information and communications technology could be more
relevant in providing solutions to administrative problems. This is probably because with the
application of ICT, clearer perception of problems could be seen with a view to providing
better and more permanent solutions to the problem. It could also make problem solving
faster than using the traditional means of problem solving. My finding supports Adeyemi
(2011) who says that possible solution could be proffered in enhancing the use of information
Hypothesis Two
The finding revealed that information and communications technology enhances quality of
Information and communications technology justifies quality of decision making in all facets
There are many desirable attributes of information and communications technology (ICT)
which are concern with the effective provision of information to recipient, relevance for
45
intended purpose, accuracy, factual, volume of information, volume of detail and presentation
Hypothesis Three
This finding indicates that ICT could be relevant in administrative competence of personnel in
polytechnics. It was found out that using ICT will promote issues on students’ admission,
students’ records and transcript, examination records, teaching, research and community
services (Abe and Adu, 2007). The relationship between ICT and administrative competence
Hypothesis Four
This finding shows that information and communications technology could be used to exploit
justifies better human relations for effective management of human resources, material
Hypothesis Five
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The finding indicates that information and communications technology (ICT) could justify
more speed in data management of polytechnics. ICT helps administrators perform school
duties effectively. Zain et al. (2004) also affirm that ICT increases and provides information
facilitate speed in data management by creating rapport faster by saving the data into digital
administrative offices and mainly helps administrators get a better idea of the size of the
educational system, students dropout and repetition, and the number of students per teacher
(Canoy, 2004).
This study is the impact of application of information and communications technology (ICT)
of administrative problems.
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5. There is significant relationship between information and communications technology
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CHAPTER FIVE
5.1 INTRODUCTION
This chapter summarizes the implications of the study, recommendation and suggestion for
further studies.
polytechnics administrators should have clear knowledge of the concept of ICT, then
take greater delight in it and make it more functional in their respective institutions.
and valid.
should be well informed about capacity building of human resources at their disposal.
achievable through effective ICT integration and resource tracking and management
system.
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5. This study found the significant relationship between ICT and
5.3 RECOMMENDATION
Based on the findings of this study, the following recommendations were given as follows:
Government and Private individuals) should as a matter of urgency put more ICT
competence of administrators.
tools in having capacity to handle and process data within a fastest desired speed.
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1. This study was carried out in Ogun State Polytechnics. I am theefore, recommending
that a similar instrument be used in some other states such as Oyo, Ondo, Osun and
Ekiti States.
2. A similar study can also be carried out in Federal Polytechnics using a similar
instrument.
3. The instrument used for this study could be adopted, or adapted for study in the
5.5 CONCLUSION
Considering the findings of the study, it was concluded that information and commutations
Nigeria. The impact were found to be relevant to senior academic & administration officers of
administrative practices of human and material resources, ICT has capacity to handle quality
For greater reference, ICT therefore should be fully integrated into capacity building of both
51
REFERENCES
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(ICT) on Teacher Education in Ikere, Journal of Education, Ikere-Ekiti, vol. 5, NO. pp.
169-175.
Adedapo A. (2007): Designing a MIS for effective secondary school administration in Nigeria
143).
IKEJE, 138-143.
Nigeria 86 – 102
Adeyemi T.O (2011): Impact of information and communications technology (ICT) on the
http://www.scihub.org/AJSMS
in the Teaching of Physical Education and Sports in Special Edition on ICT, IKEJE,
pp. 93-98.
Asiabeka IP (2010): Access and use of information and communications technology (ICT)
52
Bof F, Previtali P. (2010): National models of public (e) – procurement in Europe journal of
http:www.inbmapublishing.com/journals/JEGSBP/2010/315295/315295.pdf
Canoy, M. (2004): ICTs in Education: Possibilities and Challenges. Inaugural Lecture of the
http://www.uoc.edu/inaugural04/eng/carnoy1004.pdf.
Faloye, J.O. and Oparah, O.B. (2007): Relevance of Information and Communication
1, pp. 37-42.
Kolade-Oje, O.T. and Omodara, O.D. (2007). Developing a Monitoring and Evaluation Plan
Kolawole, C. (1997): “Availability and Utilization of Audio-visual Materials for the Teaching
Lawsent, I and Vincent, I (1995): Impact of e-Learning on Tertiary Education (on line)
Mohammad S.S, Babawero S., Lokman M., Yahaya Buntat., Noraffandy Yahaya, Abdulsalam
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NOUN (2009): Application of management information systems (MIS) in education, National
university system news. Quarterly publication by NUC special edition 11, 12 and 16.
University System News: a Quarterly Publication by NUC. Special edition 11, 12 and
16.
Song LS (2207): Vocational technical education and economics development – the Singapore
experience. ITE paper No. 9 Paper presented to members of a World Bank delegation
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Wonacott ME (2002): Blending face the face and distance learning methods in adult and
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QUESTIONNAIRE
Dear Respondents,
It is on this note that I request you to answer the attached questionnaire. This exercise
is solely for academic purpose. I therefore guarantee that the information supplied will be
Yours faithfully,
Bayo Soneye.
55
QUESTIONNAIRE ON THE IMPACT OF APPLICATION AND
COMMUNICATIONS TECHNOLOGY IN THE ADMINISTRATION OF
POLYTECHNICS IN OGUN STATE, NIGERIA
SECTION A
1. Name of Polytechnic:_______________________________________________
2. Sex: Male
Female
3. Position: Rector
Dean of school
H.O.D.
School officer
Lecturer
4. Qualification: Ph.D
M.sc
H.N.D
Others
21 – 30
11 – 20
1 – 10
SECTION B
The instrument below is a Likert rating scale questionnaire. It is designed in a four points
SA = Strongly Agree = 4
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A = Agree = 3
D = Disagree = 2
SD = Strongly Disagree = 1
S/ STATEMENT SA A SD D
N
1. ICT providing solution to specific administration problems
2. ICT is relevant for facilitating information gathering
3. ICT is relevant for enhancing authentic information
gathering
4. ICT is relevant for reducing boredom
5. Enhancing decision making in the administration
polytechnic
6. Facilitation information dissemination
7. Improving skill acquisition
8. Preventing effectiveness in administration
9. Enhancing better record keeping
10. Facilitating competency in discharge of functions
11. Preventing financial dishonesty
12. Facilitating employment for students
13. Making graduate relevant in the world of technology
14. Preventing capacity building
15. Reducing man-hour in the discharge of duties
16. Enhancing monitoring of educational facilities
17. Facilitating adequate data storage of academic records
18. Enhancing data processing
19. Providing storing for your polytechnic data base
20. Proving self employment
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