USER MANUAL

UPS ON LINE EA900 G4 (1-1) 6 - 10 KVA

Table of contents

Table of Contents

Important Safety Instructions .................................................................... 1

1 Product Description .............................................................................. 2
1.1 Electromagnetic Compatibility ..................................................................................... 2

1.2 Features...................................................................................................................... 3

1.3 Models ........................................................................................................................ 3

1.4 Appearance ................................................................................................................ 4

1.5 System Description ..................................................................................................... 6

1.5.1 Transient Voltage Surge Suppression (TVSS) and EMI/FRI Filters .................... 6
1.5.2 Rectifier/Power Factor Correction (PFC) Circuit ................................................. 6
1.5.3 Inverter .............................................................................................................. 6
1.5.4 Battery Charger ................................................................................................. 7
1.5.5 DC to DC Converter........................................................................................... 7
1.5.6 Battery ............................................................................................................... 7
1.5.7 Static Bypass ..................................................................................................... 7
1.6 UPS Working Mode ..................................................................................................... 7

1.7 Product Specifications ................................................................................................. 9

2 Installation ........................................................................................... 11
2.1 Unpacking and Inspection ......................................................................................... 11

2.2 Connect Input/Output Power ..................................................................................... 11

2.3 Operating Procedure for Connecting the Long Backup Time Model UPS with the

External Battery............................................................................................................ 13

2.4 Connect Parallel Cables ............................................................................................ 14

2.5 Connect Communication Cables ............................................................................... 14

3 Controls and Indicators ...................................................................... 17

4 Operation ............................................................................................. 24
4.1 Operation Mode ........................................................................................................ 24
4.1.1 Turn on the UPS in Normal Mode .................................................................... 24
4.1.2 Turn on the UPS from Battery without Utility Power ......................................... 24
4.1.3 Turn off the UPS in Normal Mode .................................................................... 24
4.1.4 Turn off the UPS in Battery Mode..................................................................... 24
 4.2 Parallel Operation ..................................................................................................... 25
4.2.1 Turn on the UPS of Parallel System ................................................................. 25
4.2.2 Turn off Parallel System ................................................................................... 25
4.2.3 How to install a new parallel UPS system ........................................................ 25
4.2.4 How to remove a single UPS from the parallel system ..................................... 25
4.3 Maintenance Bypass Operiation Mode ...................................................................... 25

5 Communication ................................................................................... 27
5.1 RS232 and USB Port ................................................................................................ 27

5.2 EPO Port................................................................................................................... 27

5.3 Intelligent Cards (Optional)........................................................................................ 28

6 Maintenance ........................................................................................ 29
6.1 Battery Maintenance ................................................................................................. 29

6.2 Battery Disposal ........................................................................................................ 29

6.3 Battery Replacement Procedures .............................................................................. 30

6.4 Precaution................................................................................................................. 30

6.5 Checking UPS Status ................................................................................................ 30

7 Troubleshooting .................................................................................. 31
Annex A Parallel Setting .......................................................................... 35
Annex B Mechanical Size ......................................................................... 36
Annex C Battery Run Time ...................................................................... 39
 Important safety instructions
Important Safety Instructions
Save these instructions
This manual contains important safety instructions. Read all safety and operating
instructions before operating the uninterruptible power systems (UPS). Adhere to all
warnings on the unit and in this manual. Follow all operating and user instructions. This
equipment can be operated by individuals without previous training.
This product designed for commercial/industrial use only. It is intended for use with lift
support and other designated “critical” devices. Maximum load must not exceed that shown
on the UPS rating label. The UPS is designed for data processing equipment. If uncertain,
consult your dealer or local representative.
This UPS is designed for use on a properly grounded (earthed), 220 / 230 / 240 Vac, 50 or
60 Hz supply. The factory default setting is 220 Vac / 50 Hz. Installation instructions and
warning notices are in this manual.
The UPS 06 – 20 kVA @ 220 / 230 / 240 Vac is designed for use with a three-wire input
(L,N,G).

WARNING
The battery can present a risk of electrical shock and high short circuit current.
Following precautions should be observed before replacing the battery.
Wear rubber gloves and boots.
Remove rings, watches and other metal objects.
Use tools with insulated handles.
Do not lay tools or other metal objects on the batteries.
If the battery is damaged in any way or shows signs of leakage, contact your local
representative immediately.
Do not dispose of batteries in a fire. The batteries may explode.
Handle, transport and recycle batteries in accordance with local representative.

WARNING
Although the UPS has been designed and manufactured to ensure personal safety,
improper use can result in electrical shock or fire. To ensure safety, observe the
following precautions:
Turn off and unplug the UPS before cleaning it.
Clean the UPS with a dry cloth. Do not use liquid or aerosol cleaners.
Never block or insert any objects into the ventilation holes or other openings of the UPS.
Do not place the UPS power cord where it might be damaged

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Product description
1 Product Description
Congratulations on your choice of the UPS uninterruptible power system (UPS), the UPS
comes in nominal power ratings of 6-20kVA. It is designed to provide conditioned power to
computers and other sensitive electronic equipment.
This chapter gives a brief description of the UPS, including the UPS features, models,
appearance, operating principle and specification.

1.1 Electromagnetic Compatibility

* Safety
IEC/EN 62040-1-1
* EMI
Conducted Emission.........IEC/EN 62040-2 Category C3
Radiated Emission............IEC/EN 62040-2 Category C3
*EMS
ESD..................................IEC/EN 61000-4-2 Level 4
RS....................................IEC/EN 61000-4-3 Level 3
EFT..................................IEC/EN 61000-4-4 Level 4
SURGE............................IEC/EN 61000-4-5 Level 4
Low Frequency Signals..............:IEC/EN 61000-2-2
Warning: This is a product for commercial and industrial application in the second
environment-installation restrictions or additional measures may be needed to
prevent disturbances.
NOTICE ：
This is a product for restricted sales distribution to informed partners. Installation restrictions
or additional measures may be needed to prevent radio interference.
Operated the UPS in an indoor enviroment only in an ambient temperature range of
0-40°C(32-104°F). Install it in a clean environment, free from moisture, flammable liquids,
gases and corrosive substance.
This UPS contains no user-serviceable parts except the internal battery pack. The UPS
“ ” push buttons do not electrically isolate internal parts. Under no circumstance attempt
to gain access internally, due to the risk of electric shock or burn.
Do not continue to use the UPS if the panel indications are not in accordance with these
operating instructions or the UPS performance alters in use. Refer all faults to your dealer.
Servicing of batteries should be performed or supervised by personnel knowledgeable of
batteries and the precautions. Keep unauthorized personnel away from the batteries. Proper
disposal of batteries is required. Refer to your local laws and regulations for disposal
requirement.
DO NOT CONNECT equipment that could overload the UPS or demand surge current from
the UPS, for example: electric drills, vacuum cleaners, hair dryer, motors and so on.

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DO NOT CONNECT equipment that is life related, for example: medical equipment, elevator
and so on.
Storing magnetic media on top of the UPS may result in data loss or corruption.
Turn off and isolate the UPS before cleaning it. Use only a soft cloth, never liquid or aerosol
cleaners.
1.2 Features
The UPS features include:
Providing more high efficient AC power, compared with the previous generation
Full digital control technology based on DSP to achieve high reliability and power
function
Fan speed can be auto conditioned according to the loads, input voltage or working
mode
Digitally controlled charger current and voltage, compared with the previous generation
which is fixed in hardware
Super high power density
Failure waveform record function helps to solve problem quickly

1.3 Models
Available models are shown as Table 1-1:

Table 1- 1: Models

Model Nominal Power Type

6KH 6 kVA / 6kW
10KH 10 kVA / 10 kW
long backup model
15KH 15 kVA / 15 kW
20KH 20 kVA / 20 kW
6KS 6 kVA / 6 kW
standard model
10KS 10 kVA / 10 kW

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1.4 Appearance

Fig 1- 1: Front View

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Fig 1- 2: Rear View

As shown in Fig 1-2, the rear panel provides the following compoentes and function:
RS232: DB9 type, used to connect monitoring software
EPO: NC
Parallel port: option
USB: B type, used to connect monitoring software
Battery temperature option
SNMP
Reserved: reserved for customer function, such as manual bypass, battery breaker,
socket and so on
Fans: intelligent fan speed control
Bypass breaker: surge proection
Input breaker: surge proection
GND
Terminal cover

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1.5 System Description

SPS DSP

STS

TVS&RFI/
PFC INV
EMI filter
Input Output
CHG

Battery

Fig 1- 3: UPS system

1.5.1 Transient Voltage Surge Suppression (TVSS) and EMI/FRI Filters

These UPS components provide surge protection and filter both electromagnetic
interference (EMI) and radio frequency interference (RFI). They minimize any surge or
interference present in the utility line and keep the sensitive equipment protected.

1.5.2 Rectifier/Power Factor Correction (PFC) Circuit

In normal operation, the rectifier/power factor correction (PFC) circuit converts utility AC
power to regulated DC power for use by the inverter while ensuring that the waveform of the
input current used by the UPS is near ideal. Extracting this sine wave input current achieves
two objects:
The utility power is used as efficiency as possible by the UPS.
The amount of distortion reflected on the utility is reduced.
This results in cleaner power being available to other devices in the building not being
protected by the UPS.

1.5.3 Inverter
In normal operation, the inverter utilizes the DC output of the power factor correction circuit
and inverters it into precise, regulated sine wave AC power. Upon a utility power failure, the
inverter receives its required energy from the battery through the DC-to-DC converter. In
both modes of operation, the UPS inverter is on-line and continuously generating clean,
precise, regulated AC output power.

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 Product description

1.5.4 Battery Charger

The battery charger utilizes energy from the DC bus and precisely regulates it to
continuously charge the batteries. The batteries are being charged whenever the UPS is
connected to utility power.

1.5.5 DC to DC Converter
The DC to DC converter utilizes energy from the battery system and raises the DC voltage
to the optimum operating voltage for the inverter. The converter includes boost circuit which
is also used as PFC.

1.5.6 Battery
The 6KS/10KS Standard includes value regulated, sealed lead acid, maintenance free
batteries inside. To maintain battery design life, operate the UPS in an ambient temperature
of 15-25°C.

1.5.7 Static Bypass

The UPS provides an alternate path for utility power to the connected load in the unlikely
event of a UPS malfunction. Should the UPS have an overload, over temperature or any
other failure condition, the UPS automatically transfers the connected load to bypass.
Bypass operation is indicated by an audible alarm and illuminated amber Bypass LED. To
manually transfer the connected load from the inverter to bypass, press the “ + ”
button once.
NOTICE: The bypass power path does NOT protect the connected equipment from
disturbances in the utility supply.

1.6 UPS Working Mode

Normally UPS working mode include normal mode, bypass mode, battery mode, ECO mode,
frequency converter mode, self aging mode.
Normal Mode
Shown as Fig 1-4, rectifier supply DC supply to inverter, the load is feed by inverter. Charger
is charging the battery.

Fig 1- 4: Normal Mode

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Static Bypass Mode

If inverter is failure or overload, UPS will transfer to bypass mode. Or press“ + ”to
transfer to bypass mode in normal mode. The load is feed by input power directly, and UPS
can not protect load from surge. Shown as Fig 1-5.

Fig 1- 5: Bypss Mode

Battery Mode
If input power is failure when in normal mode, UPS will transfer to battery mode. In this
mode, the battery provide power to inverter. Shown as Fig 1-6.
NOTICE: press“ + ”in battery mode will shutdown UPS completely.

Fig 1- 6: Battery Mode

ECO Mode (only available for single unit)
When UPS works in ECO mode, load is feed by bypass. Inverter is standby, charger is
working normally. The efficiency is up to 98%, but UPS can protect the load from surge
disturb. If input power is failure, UPS transfer to battery mode. Shown as Fig 1-7.

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Fig 1- 7: ECO Mode

Frequency Converter Mode
In this mode, input and output nominal frequency is different, and the bypass is forbidden to
use.
NOTICE: if overload timeout, UPS will shutdown output.
NOTICE: the load should be derated to 50% and below.
Self Aging Mode
If users want to burn in UPS without load, could set the UPS as Self Aging Mode, in this
mode, the current flow through rectifier, inverter, and back to input through bypass. It needs
only 5% loss to burn in UPS with 100% load. Shown as Fig 1-8.

Fig 1- 8: Self Aging Mode

1.7 Product Specifications

1. General Specifications
Model 6KH/S 10KH/S 15KH 20KH
Power Rating PF=1, kVA=kW
Frequency (Hz) 50 / 60
Voltage (176 - 288) Vac
Input
Current Max. 36 A Max. 60 A Max. 90 A Max. 120 A

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Product description

Voltage 192 Vdc

Battery
Current Max. 40 A Max. 67 A Max.100 A Max.134A
Voltage 220(default) / 230 / 240Vac
Output
Current 27 A 45.5A 68 A 91 A

Efficiency Max. 94.5% Max. 95%

Dimension 191 * 465 * 350 191 * 495 * 350
191 * 495 * 515 191 * 495 * 515
(W x D x H) (mm) 191 * 465 * 711 191 * 495 * 711
Weight (kg) 14.5/53 16.5/62 26.5 26.5

2. Electrical Performance
Input
Model Voltage Frequency Power Factor
UPS Single-phase 40 - 70 Hz > 0.99 (Full load)

Output
Voltage
Power Frequency
Regulatio Distortion Overload capacity Crest ratio
Factor tolerance.
n
110% load: transfers to
Bypass mode after 60
minutes
THD < 1% 125% load: transfers to
±0.1 of Full load Bypass mode after 1 3:1
±1% 1
normal (Linear minute maximum
Load) 150% load: transfers to
Bypass mode after 0.5
minute and shutdown the
output after 1 minute

3. Operating Environment
Temperature Humidity Altitude Storage temperature
0°C - 40°C < 95% < 1000 m 0°C - 70°C
：
NOTICE If the UPS is installed or used in a place where the altitude is above than 1000 m,
the output power must be derated in use, please refer to the following:
Altitude (M) 1000 1500 2000 2500 3000 3500 4000 4500 5000
Derating Power 100% 95% 91% 86% 82% 78% 74% 70% 67%

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 Installation
2 Installation
The system should be installed and wired only by qualified electricians in accordance with
applicable safety regulations.
：
NOTICE UPS operation in sustained temperature outside the range of 15 - 25°C (59 - 77°F)
reduces battery life.

2.1 Unpacking and Inspection

1. Unpack the packaging and check the package contents. The shipping package contains:
1 UPS
1 user manual
2. Inspect the appearance of the UPS to see if there is any damage during transportation. Do
not turn on the unit and notify the carrier and dealer immediately if there is any damage or
lacking of some parts.

2.2 Connect Input/Output Power

1. Notes for installation
(1) The UPS must be installed in a location with good ventilation, far away from water,
inflammable gas and corrosive agents.
(2) Ensure the air vents on the front and rear of the UPS are not blocked. Allow at least 0.5 m of
space on each side.
(3) Condensation to water drops may occur if the UPS is unpacked in a very low temperature
environment. In this case it is necessary to wait until the UPS is fully dried inside out before
proceeding installation and use. Otherwise there are hazards of electric shock.
(4) The circuit breaker (CB) with residual current device (RCD) should not be used in the input
of UPS.

2. Installation
Installation and wiring must be performed in accordance with the local electric code and the
following instructions by professional personnel.
For safety, please cut off the mains power switch before installation. Open the battery breaker
for long backup time model (“H” model).
(1) Open the terminal block cover located on the rear panel of the UPS, please refer to the
appearance diagram.
(2) For 6/10kVA UPS, it is recommended to select the UL1015 10/8 AWG (6/10 mm2) wire or
other insulated wire which complies with AWG Standard for the UPS input and output wirings.
(3) For 15/20kVA UPS, it is recommended to select the UL1015 6/4 AWG (16/25mm2) wire or
other insulated wire which complies with AWG Standard for the UPS input and output wirings. It
is better to use 3 wires (UL1015 6/10AWG) connecting input L1, L2 and L3 separately from
same source for 15/20kVA.
：
NOTICE Do not use the wall receptacle as the input power source for the UPS, as its rated
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Installation

current is less than the UPS’s maximum input current. Otherwise the receptacle may be burned
and destroyed. For the long backup time modes, make sure that the capacity of batteries is
larger than 24 Ah to avoid over charging. If not, please confirm the charge current and set the
charge current according to battery capacity.

6/10kH/S

15/20kH
Fig 2- 1: Terminal Block Wiring Diagram
：
NOTICE Make sure that the input and output wires and the input and output terminals are
connected tightly.
(4) Connect the input, output and battery wires to the terminals as Fig 2-1.For 15/20kVA,
connect the input L1, L2 and L3 together to the input L.
(5) The protective earth ground wire refers to the wire connection between the equipment which
consumes electric equipment and the ground wire. The wire diameter of protective earth ground
wire should be at least as above mentioned for each model and green wire or green wire with
yellow ribbon wire is used.

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 Installation

(6) After having completed the installation, make sure the wiring connection is correct.
(7) Please install the output breaker between the output terminal and the load.
(8) To connect the load with the UPS, please turn off all the loads first, then perform the
connection and finally turn on the loads one by one.
(9) No matter the UPS is connected to the utility power or not, the output of the UPS may have
electricity. The parts inside the unit may still have hazardous voltage after turning off the UPS.
To make the UPS have no output, power off the UPS, and then disconnect the utility power
supply.
(10) Suggest charging the batteries for 8 hours before use. After connection, turn the input
breaker in the “ON” position, the UPS will charge the batteries automatically. You can also use
the UPS immediately without charging the batteries first, but the backup time may be less than
the standard value.
(11) If it is necessary to connect the inductive load such as a motor or a laser printer to the UPS,
the start-up power should be used for calculating the capacity of the UPS, as its start-up power
consumption is too big when it is started.

2.3 Operating Procedure for Connecting the Long Backup Time Model UPS
with the External Battery
1. The nominal DC voltage of external battery pack is 192 Vdc. Each battery pack consists of
16 pieces of 12 V maintenance free batteries in series. To achieve longer backup time, it is
possible to connect multi-battery packs, but the principle of “same voltage, same type” should
be strictly followed.
2. For UPS 6/10KH, select the UL1015 10/8 AWG (6/10 mm2). For UPS 15/20KH, select 6/4
AWG (16/25 mm2) wire or other insulated wire which complies with UL Standard for the UPS
battery wirings. The procedure of installing battery bank should be complied with strictly.
Otherwise you may encounter the hazardous of electric shock.
(1) A DC breaker must be connected between the battery pack and the UPS. The capacity of
breaker must be not less than the data specified in the general specification.
(2) Set the battery pack breaker in “OFF” position and connect the 16 pieces of batteries in
series.
(3) You must connect the external battery cable to the battery first, if you connect the cable to
the UPS first, you may encounter the hazardous of electric shock. The positive pole of the
battery is connected to the UPS with red wire; the negative pole of the battery is connected to
the UPS with black wire; the green and yellow ribbon wire is connected to the ground of the
battery cabinet.
3. To complete the connection of the external battery cable into the UPS. Do not attempt to
connect any loads to the UPS now. You should connect the input power wire to the right
position first. And then set breaker of the battery pack in the “ON” position. After that set the
input breaker in the “ON” position, the UPS begins to charge the battery packs at the time.

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Installation

2.4 Connect Parallel Cables

1. Brief introduction
As long as the UPS is equipped with parallel cables, up to 4 UPS can be connected in parallel
to realize output power sharing and power redundancy. The unit ID in paralleled system must
be set to be different.
2. Parallel installation
(1) Users need to opt two standard 15-pin communication cables which length is appropriate to
be less than 3 m.
(2) Strictly follow the stand-alone wiring requirement to perform the input wiring of each UPS.
(3) Connect the output wires of each UPS to an output breaker panel.
(4) Each UPS needs an independent battery pack.
(5) Please refer to the wiring diagram in the next page, and opt suitable breaker.
The requirement of the output wiring is as follows:
It’s recommended that the wires of output of the UPS to be less than 20 m.
The difference between the wires of input & output of the UPS is required to be less than
10%.
The wiring diagram is shown as follows:

Fig 2- 2: Parallel Wiring Diagram

2.5 Connect Communication Cables

Connect communication cables:
If there are 2 UPS are paralleled, connect communication cables as Fig 2-3.

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 Installation

Fig 2- 3: 2 UPS Paralleled System

If there are 3 UPS are paralleled, connect communication cables as Fig 2-4.

Fig 2- 4: 3 UPS Paralleled System

If there are 4 UPS are paralleled, connect communication cables as Fig 2-5.

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Installation

Fig 2- 5: 4 UPS Paralleled System

NOTICE: must set the UPS is parallel system as “parallel mode” via software according to
“Annex A” before start parallel system

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 Controls and indicators
3 Controls and Indicators

TEST/MUTE

ON OFF

Fig 3- 1: Display Panel

Description of Panel
Controls Description
1. Press “ ” to power on the UPS from battery without
utility power.
NOTE
Not available when UPS is set in automatically start mode
2. Press “ + ” to start inverter when rectifier is OK
3. Press “ + ” to start the ups from battery without
utility
4. Press “ ” to confirm setting when in setting mode
5. Press and hold“ ”to enter or exit the setting mode
6. Press and hold “ + ”to enter the self-test mode when
ups is normal, otherwise to mute off the alarm, press and hold
again to mute on.
7. Press “ ” to exit the fault page in fault mode, If no
operation in 10s, return to the fault interface.
1. Press “ ” to page up the LCD menu
2. Press and hold “ ” to enter the history inquiry interface
3. Press “ + ” to shutdown inverter and transfer to
bypass
4. Press “ + ” to shutdown UPS completely when UPS

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Controls and indicators

is in battery mode
1. Press “ ” to page down the LCD menu
2. Press and hold “ ” to fault clear
Indicators Description
Inverter indicator: green--inverter is normal, green
1. INV flicker—rectifier or inverter is starting or tracking with
bypass(ECO), dark—rectifier and inverter is not working
Battery indicator: yellow—battery discharged, yellow
2. BAT flicker—No battery or battery alarm, dark—battery is
connected
Bypass indicator: yellow—bypass is normal, yellow
3. BYP flicker—bypass is abnormal and alarm ,dark—UPS is in normal
mode and bypass is normal
FAULT indicator: red—UPS is abnormal, red flicker—UPS
4. FAULT
alarm ,dark—UPS is normal

Fig 3- 2: LCD Menu

LCD display is divided into three areas: Icons display area, value display and settings area,
and operation mode area.
Icons display area ：
There are following contents in the area of display page
Load and battery icons indicate load and battery capacity, and each square
represents 25% of capacity. Load icon will flash when UPS is overloaded; battery
icon will flash when battery capacity is too low or the battery is not connected.
Fan icon indicates the working status of fans. Normally, the fan shows rotation
status. The icon will flash if fans are disconnected or faulty;
Buzzer icon indicates if the buzzer is mute. Normally, this icon doesn’t display.
Press and hold the “ + ” buttons in battery or fault mode or set monitoring

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 Controls and indicators

software to set MUTE ON in any mode, the UPS will get into mute status and the
buzzer icon will be illuminated.
Fault icon is illuminated in fault mode, it doesn’t display in other cases.
The area of menu setting page showing the settable menu options
The area of event log query page showing page number of history records
Value display and settings area:
In non-setting interface, it indicates the relevant information of UPS. Press the
“ ” or “ ” button to display input voltage and frequency, output voltage and
frequency, battery voltage and capacity, pieces of battery, load, temperature,
software version, etc.
The fault code will be displayed in fault mode.
In menu setting interface, include output voltage value (OPU), physical
address(Id), parallel Enable (PAL), end of discharge point (Eod), Expert mode
、
(EP), Battery numbers(PCS),Emergency power off (EPO),etc.
Operation mode area:
After starting up in 20 seconds, this display area mainly indicates the UPS power
rating.
This display area mainly indicates the UPS operation mode in 20 seconds after
starting up, such as STdby (Standby mode), byPASS (Bypass mode), Line (Utility
mode), bAT (Battery mode), bATT (Battery self test mode), FAULT (Fault mode),
FC (Frequency conversion mode), ECO (economy mode), TEST (Test mode).

Description of LCD Menu

Page Description
Page 1 (output interface): Display UPS output
information

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Controls and indicators

Page 2: Display UPS load information

Page 3: Display UPS software version and

temperature information

Page 4: Display UPS input information

Page 5: Display UPS battery voltage, battery

capacity percentage

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 Controls and indicators

Page 6: Display UPS battery numbers,

Warning code Page: Display UPS warning

code (ALA means alarm) All warning code

information refer to “troubleshooting”.

H - history, H09 - ninth history event. 484 -

history event code.

History event query is for qualified personnel

use only.

History event query

Press and hold the “ ” button to enter Event log query interface; Press inquiry button “ ” or
“ ” to look over event logs with page turning. There are maximum 20 pages (600 pieces
monitoring software) event logs records. Press and hold the “ ” button again to return to the
home screen.

Parameters setting
If want to set rated parameters, Press and hold “ ” in setting mode, “STdby” on the
bottom of LCD present and all LED flicks.

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Controls and indicators

Rated voltage Could select rated voltage

setting as 200 Vac / 208 Vac / 220
Vac / 230 Vac / 240 Vac,
press “ ” or “ ” to
select, press “ ” to
confirm selection
Rated Could select rated
frequency frequency as 50 Hz / 60 Hz,
setting press “ ” or “ ” to
select, press “ ” to
confirm selection

Battery Could select battery

number number as 16 blocks (192
setting Vdc)
18 blocks (216 Vdc)
20 blocks (240 Vdc)
press “ ” or “ ” to
select, press “ ” to
confirm selection
Parallel Could select
ON: parallel mode
setting page OFF: single mode
press “ ” or “ ” to
select, press “ ” to
confirm selection

Parallel ID 1- parallel ID1

setting In parallel mode, the
parallel ID could be set as 0
to 9
press “ ”or “ ” to
select, press “ ” to
confirm selection

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 Controls and indicators

ECO mode Could select

setting ON: enable
OFF: disable
press “ ” or “ ” to
select, press “ ” to
confirm selection

EPO setting Could select

ON: enable
OFF: disable (default
doesn't work)
Press “ ” or “ ” to
select, press “ ” to
confirm selection

NOTICE: when rated voltage is 200 / 208 Vac, the output PF is 0.9. If other parameters are
needed to change, please set it via monitoring software.

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Operation
4 Operation

4.1 Operation Mode

4.1.1 Turn on the UPS in Normal Mode
(1) After you make sure that the power supply connection is correct, and then close the battery
breaker (this step only for long backup time model), after that close the main input and bypass
input breaker. At this time the fans rotate and the UPS operates in Bypass mode.
(2) After inverter LED start to flick, the BYPASS starts and bypass LED is yellow, now the
output load is feed by bypass.
NOTE: In some application, UPS is set to start manually, you should press “ + ” to start
inverter.
(3) The inverter LED is green, the UPS turn into normal working mode. If the utility power is
abnormal, the UPS will operate in Battery mode without output interruption of the UPS.

4.1.2 Turn on the UPS from Battery without Utility Power

(1) After you make sure that the breaker of the battery pack is in the “ON” position (this step
only for long backup time model).
(2) Press “ ” button once to power on the UPS. Press “ + ” for 2 s once buzzer is
on.
(3) About 1 minute later, the UPS turns into Battery mode. If utility power recovers, UPS will
transfer to normal mode.

4.1.3 Turn off the UPS in Normal Mode

(1) Shutdown the connected load and open external output breaker
(2) Press “ + ” button in condition of normal mode to transfer to bypass.
(3) For long backup model, open the mains input breaker and bypass input breaker, then open
the battery breaker to turn off UPS completely.
(4) For standard model, open mains input and bypass input breaker, the UPS will shut down
completely after a few seconds.

4.1.4 Turn off the UPS in Battery Mode

(1) To power off the UPS by pressing the “ + ” button for more than 1 second.
(2) When being powered off, the UPS will turn into No Output mode. Finally not any display is
shown on the display panel and no voltage is available from the UPS output.
：
NOTICE Please turn off the connected loads before turning on the UPS and turn on the
loads one by one after the UPS is working in INV mode. Turn off all of the connected
loads before turning off the UPS.

WARNING: Internal DC bus still has hazadous high votlage in serveral minutes,
please wait for at least 10 minutes to open UPS. And check the DC bus votlage before
maintenance.

24
 Operation

4.2 Parallel Operation

4.2.1 Turn on the UPS of Parallel System
Make sure the power cables and communication cables are correctly. Shown as Fig 2-2, Fig
2-3, Fig 2-4:
(1) Close external output CB1 and CB2.
(2) Close mains input breakers and bypass input breakers of UPS1 and UPS2, after about 2
minutes, UPS work in parallel mode.
(3) Close external battery breakers.
(4) Turn on load. The load is now powered by parallel system.

4.2.2 Turn off Parallel System

(1) Turn off the connected load. Press the “ + ” button to transfer to bypass. Open
output breakers. Open mains input and bypass input breakers of all UPS.
(2) If is long backup model, open external battery breakers. After a few seconds, the UPS
will shut down completely.

4.2.3 How to install a new parallel UPS system

(1) Before installing a new parallel UPS system, user need to prepare the input and output
wires, the output breaker, and the parallel cables.
(2) Open the input and output breakers of each UPS. Connect the input wires, output wires and
battery wires.
(3) Connect each UPS one by one with the parallel cables.
(4) Close the battery breakers and the input breakers of all of the UPS in the parallel system in
turn.
(5) Turn on each UPS in turn and observe their display. Make sure that each UPS displays
normal and all the UPS transfer to the INV mode normally.

4.2.4 How to remove a single UPS from the parallel system

(1) If you need to remove one UPS of the UPS parallel system which is in normal mode, press
the “ + ” button of the UPS that is confirmed to be removed and the UPS will cut off its
output immediately.
(2) Turn off mains input breaker, bypass input breaker, the external mains input breaker, the
output breaker and the battery breaker.
(3) Press the others UPS’s “ + ” button. All of them transfer to the Bypass mode.
(4) Remove the parallel cables of the UPS that need to be removed.
(5) Press “ + ” button of remained UPS to make the UPS transfer to INV output.

4.3 Maintenance Bypass Operiation Mode

Maintenance bypass works when the inner of ups is cut off electric, output supply
continuous electric for customer’s loads.

25
Operation

Fig 4- 1: Maintenance bypass

Maintenance bypass works under such procedures:
1. UPS works normally, no need to maintenance
The input, bypass and output breakers are closed, but the maintenance bypass breaker is
opened.
2. Maintenance bypass mode
(1) Take off the panel used to cover the maintenance bypass breaker, the ups turns into
bypass mode and alarms.
(2) Close the maintenance bypass breaker. turn off the output breaker.
(3) Turn off the output breaker, then the input and bypass breaker
(4) Turn off the battery switch (the long backup UPS needs to turn off switch for external
battery, standard ups needs to take off battery from positive and negative ports)
3. Maintenance is ok
(1) Connect the battery lines from positive to negative ports for standard UPS. Turn on the
external battery switch for long backup mode.
(2) Close the input, bypass and output breaker.
(3) While the ups is in bypass mode, Turn off the maintenance bypass breaker. Then
recover the panel for the breaker.
(4) Turn on the UPS.

26
 Communication
5 Communication
UPS includes several communication ports: RS232, EPO, SNMP card, USB, dry contact,
RS485.
NOTICE: Only one of SNMP card, dry contact and RS485 can be at the same time. Only
one of RS232 and USB is available at the same time.
Connect the UPS and monitoring equipment (computer) by standard RS232 port (standard
configuration) and standard USB port (optional configuration) to make single unit
communication.
Connect RS232 (or USB) cable to the serial port of the computer (or USB port)
Connect RS232 (or USB) cable to the serial port of the UPS (or USB port)

5.1 RS232 and USB Port

Pins 1 2 3 4 5

Definition Empty Transmit Receive Empty GND

Pins 6 7 8 9

Definition Empty Empty Empty Empty

USB port

(optional)

Pins 1 2 3 4

Power source
Definition Data+ Data - GND
+5V
5.2 EPO Port
The Emergency Power Off (EPO) is a feature that will immediately disconnect all connected
equipment from mains power. The remoted EPO is located on the rear panel of UPS with green
terminals shown as Fig 1-2. It’s normal closed, if it’s opened, it will acivate EPO function, the
UPS will be shutdown.
NOTE: The system default EPO doesn't work, if you want to use this feature, need to set the
monitoring software function.

In normal condition, pins ① and pins ① are closed ；

when perform Emergency Power Off, disconnect pins ① and pins ①.
27
Communication

5.3 Intelligent Cards (Optional)

The UPS has one intelligent slots for SNMP card, dry contacts card and RS485 card.
Intelligent cards are installed in the
e intelligent slots on the UPS rear panel, and there is
no need to stop the UPS during installation. The installation procedure is as follows:
Remove the cover plate of the intelligent slots
Insert the required intelligent card into the slot
Tighten the screws
SNMP card (optional)
SNMP card is used to monitor the UPS via TCP/IP, user can check the UPS status, voltage
and current on the internet. Please refer to the user manual of SNMP card to get more
detailed information.
Dry contacts card (optional)
Insert dry contacts card into the intelligent slot to monitor and manage the UPS.

Pins Definition

PIN1 ：
Close UPS fault

PIN2 Close：Alarm sounds (system fault)

PIN3 Grounding

PIN4 Remote shutdown

PIN5 Common

PIN6 ：
Close bypass working

PIN7 Close：low battery

Close：UPS working

Open：bypass working
PIN8

PIN9 Close： Mains power Off

RS485 card (optional)

RS485 is optional funciton for user to integrated monitoring and communication.
RS485,SNMP and dry contact are installed in one intelligent slot A and B on the right side of
ports are RS485 output, A is “+”, B is “-”.

28
 Maintenance
6 Maintenance
This chapter includes battery maintenance, battery disposal and replacement, check UPS
status and function.

6.1 Battery Maintenance

The UPS only requires minimal maintenance. The batteries used for standard models are value
regulated, sealed lead-acid, maintenance free battery. When being connected to the utility
power, whether the UPS is turned on or not, the UPS keeps charging the batteries and also
offers the protective function of overcharging and over-discharging.
(1) The UPS should be charged once every 4 to 6 months if it has not been used for a long
time.
(2) In the regions of hot climates, the battery should be charged and discharged every 2
months. The standard charging time should be at least 12 hours.
(3) Under normal conditions, the battery life lasts 3 to 5 years. In case if the battery is found in
bad condition, earlier replacement should be made.
(4) Battery replacement should be performed by qualified personnel.
(5) Replace batteries with the same number and same type of batteries.
(6) Do not replace the battery individually. All the batteries should be replaced at the same time
following the instructions of the battery supplier.

6.2 Battery Disposal

(1) Before disposing of batteries, remove jewelry, watches and other metal objects.
(2) Use rubber gloves and boots, use tools with insulated handles.
(3) If it is necessary to replace any connection cables, please purchase the original materials
from the authorized distributors or service centers, so as to avoid overheat or spark resulting in
fire due to insufficient capacity.
(4) Do not dispose of batteries or battery packs in a fire. The batteries may explode.
(5) Do not open or mutilate batteries, released electrolyte is highly poisonous and harmful to
the skin and eyes.
(6) Do not short the positive and negative of the battery electrode, otherwise, it may result i
electric shock or fire.
(7) Make sure that there is no voltage before touching the batteries. The battery circuit is not
isolated from the input potential circuit. There may be hazardous voltage between the battery
terminals and the ground.
(8) Even though the input breaker is disconnected, the components inside the UPS are still
connected with the batteries, and there are potential hazardous voltages. Therefore, before any
maintenance and repairs work is carried out, switch off the breaker of the battery pack or
disconnect the jumper wire of connecting between the batteries.
(9) Batteries contain hazardous voltage and current. Battery maintenance such as the battery
replacement must be carried out by qualified personnel who are knowledgeable about batteries.
29
Maintenance
No other persons should handle the batteries.

6.3 Battery Replacement Procedures

(1) Press “ + ” button to transfer to bypass mode
(2) Close the manual bypass breaker
(3) Remove both side covers from the UPS.
(4) Disconnect the battery wires one by one.
(5) Remove metal bars which are used to fasten batteries.
(6) Replace batteries one by one.
(7) Screw metal bars back to UPS.
(8) Connect the battery wires one by one. Take care of electrical shock while connecting the
last wire.

6.4 Precaution
Although the UPS has been designed and manufactured to ensure personal safety, improper
use can result in electrical shock or fire. To ensure safety, observe the following precautions:
(1) Turn off the UPS before cleaning it;
(2) Clean the UPS with a dry cloth. Do not use liquid or aerosol cleaners;
(3) Never block or insert any objects into the ventilation holes or other openings of the UPS;

6.5 Checking UPS Status

It is recommended to check the UPS once every half year.
(1) Check if the UPS is faulty: Are the LED indicators abnormal? Is there any alarm?
(2) Check if the UPS is working in bypass mode: Normally, the UPS works in normal mode, if
it’s working in bypass mode, please check: overload, internal fault and so on.
(3) Check if the battery is discharging: When the mains input is normal, the battery should not
discharge, if the UPS is working in battery mode, please check: if mains input is failure, battery
test, operator intervention and so on.

30
 Troubleshooting
7 Troubleshooting
This chapter describes checking the UPS’s status. This section also indicates various UPS
symptoms a user may encounter and provides a troubleshooting guide in the event the UPS
develops a problem. Use the following information to determine whether external factors
caused the problem and how to remedy the situation.
If UPS alarms and buzzer sound, please press “ ” to get alarm code on the menu of alarm
code on LCD. And press and hold “ ” to manually fault clear. If alarms is still existent, please
check the problem follow the Table 7-1:
LCD display in fault mode is shown as below:

Fault icon

Fault code

Fault mode

Fig 7- 1: Fault code

Fault code informing:

Fault Code Cause Solution

35 - 39 Inverter forbidden /
Rectifier heat sink is over temperature or the
temp sensor is not connected correctly.
Check if fans are working normally
40 - 44 over temperature Check if anything block ventilation
Check if the sensor is connected correctly
Check if the environmental temp is over the
range of UPS
Load is abnormal or output breaker is shorted.
Check if load is abnormal and the faulty load
is shutdown
45 - 49 Output shorted
Check if output breaker is faulty
If the faulty load is removed, please manually
fault clear to restart UPS.

31
Troubleshooting
Inverter is overload, please remove numbers
of non-critical loads, or else UPS could
transfer to bypass
50 - 54 Overload
If bypass overload, Check the load and
remove some non-critical load until the load is
below 95%
55 - 59 Negative power fault Please contact your supplier.
85 - 89 Bus short Please contact your supplier.
Inverter voltage is abnormal, or inverter IGBT
opened. Please manually clear the fault and if
120 - 124 Inverter fault
the fault is still on, please contact with local
dealer
Inverter relay is opened. Please contact with
130 - 134 Inverter relay opened
local dealer
DC bus over voltage, low voltage, shorted or
IGBT opened. Please manually clear the fault
135 - 139 Rectifier fault
and if the fault is still on, please contact with
local dealer
One or more fans are faulty or blocked
145 - 149 Fan fault Check if all fans working normally
Check if something blocks fan
Check if EPO is closed correctly
150 - 154 EPO
Check if EPO is activated manually
155 - 159 SPS abnormal Please contact your supplier.
Note:
Contact the supplier if display screen shows other fault information. After trouble shooting,
please manually fault clear to restart UPS.

LCD display warning code is as shown below (ALA means alarm):

Fig 7- 2: Warning code

32
 Troubleshooting

Warning code informing:

Warning code Warning name Solutions

Check if all parallel communication cables are

200 Parallel cables error
connected correctly
Check if battery cables are connected correctly
202 Battery reversed Check if inverter cables of battery packs are
connected correctly
Remove non-critical devices to reduce the loads
203 Overload
connected to UPS.
Check if the battery cables are connected correctly
204 No battery Check battery breaker or fuses are opened
Check if batteries are damaged
Check if rectifier IGBT is broken, DC bus is shorted,
205 Input over current or IGBT drivers are lost, input voltage display is
wrong.
Switch off battery breaker, remove devices
206 Battery overcharged connected to UPS, shutdown UPS, and replace new
charger.
Charger is faulty or is not disconnected. Please
208 Charger fail
contact with local dealer
Clean the warning by LCD panel or using debug
209 EEPROM fault
software. Or shutdown UPS and startup again.
210 Input over current time out Check the input voltage is abnormal
Remove non-critical devices and charge the battery
211 Battery voltage low
as soon as possible.
Check whether the parallel wire connecting and
214 Synchronize signal loss
parallel boards are abnormal or not.
Check whether the parallel wire connecting and
215 CAN communication fail
parallel boards are abnormal or not.
217 Bypass fault Check whether bypass voltage is normal or not.
Bypass voltage or frequency is over tracking range.
220 Over synchronization There could be interruption if manually transfer to
bypass or inverter is faulty
Mains and battery or inverter and bypass transfer for
221 Over transfer times
5 times in 1hour
222 End of discharge Charge the battery as soon as possible.
223 Battery test ok
224 Forbidden startup UPS Check whether mains voltage and frequency is
33
Troubleshooting
normal or not.
225 Battery test is abnormal /
Check whether the parallel wire connecting and
226 Parallel current unbalance
parallel boards are abnormal or not.
228 Battery maintenance ok /
Battery maintenance is
229 /
abnormal
230 Input current unbalance /
Mains and battery transfer for 5 times in 1hour,while
233 Over transfer times
Bus is low
UPS mains input is abnormal.
Check if mains input is normal
Check if mains input voltage and frequency is over
the working range
234 Utility abnormal Check if mains input breaker or external input
breaker is opened
Check if the input phase sequence against
Please recover mains input power, otherwise output
will be shut down if battery is discharged to EOD
Check if bypass input power is abnormal
Check if bypass input breaker is opened
235 Bypass abnormal
Please recover bypass input power, otherwise there
will be no backup circuit when UPS is faulty
Battery voltage is
238 /
abnormal(reserved)
Manual bypass is closed, the UPS will transfer to
241 Manual bypass on
bypass and forbidden to transfer back to inverter

34
 Parallel Setting
Annex A Parallel Setting
1. Connect UPS1 with RS232 cable to PC. Connect UPS with monitoring software.
2. Enter in menu “Setting”, set System Mode as “Parallel” in the menu “System Setting”.
3. Set United Number as “2”, set System ID as “0”. Press “set” to confirm setting.
4. Connect UPS2 and set System Mode as “Parallel”, set United Number as “2”, set System ID
as “1”. Press “set” to confirm setting.
If there are 3 UPS are paralleled, set the United Number as “3”.
5. Connect UPS3 and set System Mode as “Parallel”, set United Number as “3”, set System
ID as “2”. Press “set” to confirm setting.

35
Mechanical size
Annex B Mechanical Size
1. 6 kVA long backup model

2. 6 kVA standard model

36
 Mechanical Size

3. 10 kVA long backup model

4. 10 kVA standard model

37
Mechanical size
5. 15/20kVA long backup model

38
 Battery Run Time
Annex C Battery Run Time
Standard battery pack includes 16 blocks 9 Ah batteries. Please refer to the table below for the
battery runtime to configure battery packs.
Pack’s UP Backup Time (mins)

numbe S 1K 2K 3K 4K 5K 6K 7K 8K 9K 10K

r W W W W W W W W W W

1 6k 60 25 16 10 6 / / / / /

10k 60 25 16 10 6 / / / / /

2 6k 180 60 30 24 20 16 / / / /

10k 180 60 30 24 20 16 13 10 8 7

3 6k 240 120 60 40 28 23 / / / /

10k 240 120 60 40 28 23 20 18 16 15

4 6k 360 180 110 60 42 30 / / / /

10k 360 180 110 60 42 30 26 23 21 20

5 6k 480 210 150 90 60 46

10k 480 210 150 90 60 46 37 28 25 22

NOTICE: Backup time of batteries is depending on other facts such as battery brand,
working temperature, working time and so on, the table is calculated according to ideal
situation.
NOTICE: Set charger current according to battery capacity, the charger current should
not be larger than 0.2C, normally the charger current is set as 0.1C. Too large charger
current could damage the batteries.

39
Recycling information

Recycling information in accordance with the WEEE

The product is marked with the wheelie bin symbol. It indicates that at the end of life the
product should enter the recycling system.

You should dispose of it separately at an appropriate collection point and not place it in the
normal waste stream.

The figure below shows the wheelie bin symbol indicating separate collection for electrical and
electronic equipment (EEE).

The Horizontal bar underneath the crossed-out wheelie bin indicates that the equipment has
been manufactured after the Directive came into force in 2005.

The main parts of the drive can be recycled to preserve natural resources and energy. Product
parts and materials should be dismantled and separated.

Contact your local distributor for further information on environmental aspects. End of life
treatment must follow international and national regulations.