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    Listen To Me Listen To You - Listening Skills

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    Manish Bora
    The document discusses various types of listeners: 1. The Sleeper who has no intention of listening and seeks rest. 2. Eager Beaver who overacts their listening by smiling and nodding to impress. 3. The Tiger who looks for problems in what is said rather than listening. 4. The Shy, Bewildered listener who struggles to understand and reminds the speaker to slow down. 5. The Frowner who seems always on the verge of a question. 6. The Relaxed listener who stares off and shows little reaction. 7. The Busy Bee who multi-tasks rather than truly listening. 8. The

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    Listen To Me Listen To You - Listening Skills

    Uploaded by

    Manish Bora
    89 views19 pages
    The document discusses various types of listeners: 1. The Sleeper who has no intention of listening and seeks rest. 2. Eager Beaver who overacts their listening by smiling and nodding to impress. 3. The Tiger who looks for problems in what is said rather than listening. 4. The Shy, Bewildered listener who struggles to understand and reminds the speaker to slow down. 5. The Frowner who seems always on the verge of a question. 6. The Relaxed listener who stares off and shows little reaction. 7. The Busy Bee who multi-tasks rather than truly listening. 8. The

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    Listen to Me Listen to You – Listening skills

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    The document discusses various types of listeners: 1. The Sleeper who has no intention of listening and seeks rest. 2. Eager Beaver who overacts their listening by smiling and nodding to impress. 3. The Tiger who looks for problems in what is said rather than listening. 4. The Shy, Bewildered listener who struggles to understand and reminds the speaker to slow down. 5. The Frowner who seems always on the verge of a question. 6. The Relaxed listener who stares off and shows little reaction. 7. The Busy Bee who multi-tasks rather than truly listening. 8. The

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    89 views19 pages

    Listen To Me Listen To You - Listening Skills

    Uploaded by

    Manish Bora
    The document discusses various types of listeners: 1. The Sleeper who has no intention of listening and seeks rest. 2. Eager Beaver who overacts their listening by smiling and nodding to impress. 3. The Tiger who looks for problems in what is said rather than listening. 4. The Shy, Bewildered listener who struggles to understand and reminds the speaker to slow down. 5. The Frowner who seems always on the verge of a question. 6. The Relaxed listener who stares off and shows little reaction. 7. The Busy Bee who multi-tasks rather than truly listening. 8. The

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    of 19

    Listen to Me !!!

    Listen to You !!!

    Chandan S Bhatwadekar
    EFKON- Team HR

    1
    Version History

    Document Revision History

    Reviewed/Approved
    Ver. No. Date Change Information Author Reviewed/Approved By Date Release Date

    1 1st April 2020 Initial Document Chandan S B Sandeep M 15th April 2020 20th April 2020

    Added new Sub topic – The Listening


    Continuum 5th November
    2 2nd November 2020 Chandan S B Sandeep M 2020 5th November 2020
    Session Out-Line (Listening Skills)

    1. Context Setting : listening


    2. Benefits of Listening
    3. Stages of the Listening
    Process
    4. Barriers to Active Listening
    5. Tips for effective listening &
    rasa
    6. Types Of Listener
    7. The Listening Continuum
    8. Open House
    Benefits of Listening
    • Other people listen to you if you listen to them

    • People feel valued and so help build valuable


    and deeper relationships

    • You will understand others

    • You open up to different ideas

    • Repair damaged relationships

    • New skills are learned faster


    R A S A
    • Receive • Appreciate • Summary • Ask
    The Listening Continuum

    Not listening light listening dialogue listening empathic listening

    e.g. daydreaming e.g. radio words at face value all the signs

    Reference Comma
    Consulting 2007
    Types of Listener
    1. The Sleeper
    2. Eager Beaver
    3. The Tiger
    4. The Shy, Bewildered
    5. The Frowner
    6. The Relaxed
    7. The Busy bee
    8. Two eared listener
    TYPES OF LISTENERS:
    The Sleeper:
    (a)has no intention of listening
    (b)Is irritated if there are disturbances
    (c)Eyes are closed as he sits, or reclines in his
    seat.
    (d)Seeks a restful haven in a relatively corner
    place.
    Eager Beaver:
    (a)keeps smiling and nodding
    (b)Eyes have a strange, out of focus
    appearance
    (c)Energies are directed to impress the speaker
    with what a good listener he or she is.
    The Tiger:
    (a)Is ready to pounce on everything what
    speaker says
    (b)Is occupied with looking for trouble
    (c)Has a crouching position, leaning forward
    and eyes flashing
    The Shy, Bewildered:
    (a)Has never quite found out what the lecture is
    all about
    (b)Pained, quizzical glances from him are a
    constant reminder to the speaker that he has
    to go slowly, repeating and reinforcing
    information.
    The Frowner:
    (a)His forehead has a perpetual furrow
    (b)He seems to be always on the verge of a
    question
    (c)His expression is an accurate reflection of
    his state of mind
    The Relaxed:
    (a)Stares fixedly at some object or person
    (b)There is little tension in them
    (c)There are no visible means of reading them
    (d)Never seems to react to anything
    (e)Is a real problem for the speaker
    The Busy bee:
    (a)Listens and impresses by writing notes,
    talking to neighbors, combing hair, etc.
    (b)Not a listener in a true sense, but is a
    potential audience
    (c)Will motivate the speaker causing him to try
    various devices to capture their attention
    Two eared listener:
    (a) Listens with ears and mind
    (b) Actively participates
    (c) Reacts objectively
    (d) Decodes and evaluates carefully
    (e) Eagerness is reflected in body posture
    (f) Face reflects agreement, disagreement, interest, question,
    approval resulting from thoughtful, objective consideration of
    messages.

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