Chapter 10 Summary

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vSummary

FIRST SLIDE

Team

 used to describe a wide assortment of human aggregations


 a collection of people who happen to be at the same place at the same time but
who have no other connection to one another.

Work group
 Interacts primarily to share information and to make decisions to help one
another perform within each member’s area of responsibility.
Work team
 Generates positive synergy through coordinated effort; individual efforts result in
a level of performance that is greater than the sum of those individual inputs.
Work groups and work teams differ on their goals, level of synergy, accountability, and skills.

A group is a collection of individuals who coordinate their individual efforts. On


the other hand, at team is a group of people who share a common team purpose
and a number of challenging goals.
Without purpose and goals you cannot build a team.
SECOND SLIDE
Different types of work teams:
 Executive Teams and Command Teams
 Project Teams or Cross-functional Teams
 Negotiation Teams
 Advisory Teams
 Work Teams
 Action Teams
THIRD SLIDE

Teams may be classified:


 Problem-solving teams
 Self-managed work teams
 Cross-functional teams
 Virtual teams
Multi-team Systems
 perform better when they have “boundary spanners” whose job is to coordinate
with members of other sub-teams.
Team boundary spanning is defined as a "team's actions to establish linkages and
manage interactions with parties in the external environment" 4TH SLIDE
The three key components of effective teams:
 context
 composition
 process variables
Context Factors in Team Success:
 Presence of adequate resources
 Effective leadership and structure
 Climate of trust in the team
 Performance evaluation and reward system that reflects team contributions

5th SLIDE
A manager must pay close attention to how a team is put together to assure
group cohesiveness and effectiveness.
Each member should be selected based on the type of skills and abilities
needed to accomplish the task at hand.
Organizational demography suggests that diversity in attributes such as age or
the date of joining should help us to predict turnover such as the abilities of
members, and personality of members.
The potential problems of teams consist of changing membership and social
loafing.
Individuals may be developed into team players by means of selection, training,
and rewards.

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