Chapter 10 Summary
Chapter 10 Summary
Chapter 10 Summary
FIRST SLIDE
Team
Work group
Interacts primarily to share information and to make decisions to help one
another perform within each member’s area of responsibility.
Work team
Generates positive synergy through coordinated effort; individual efforts result in
a level of performance that is greater than the sum of those individual inputs.
Work groups and work teams differ on their goals, level of synergy, accountability, and skills.
5th SLIDE
A manager must pay close attention to how a team is put together to assure
group cohesiveness and effectiveness.
Each member should be selected based on the type of skills and abilities
needed to accomplish the task at hand.
Organizational demography suggests that diversity in attributes such as age or
the date of joining should help us to predict turnover such as the abilities of
members, and personality of members.
The potential problems of teams consist of changing membership and social
loafing.
Individuals may be developed into team players by means of selection, training,
and rewards.