A Media Driver Your Computer Needs Is Missing - Windows 10 Clean Install

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Windows 10 Clean install - A Media driver

your computer needs is missing


Hello there.

I've run into an odd problem when trying to clean install Windows 10 64-Bit on my
ASUS G73JH-A1 using a USB 2.0 Flash Drive and hopefully someone can point me in the right
direction.

I can boot the G73JH-A1 from my USB 2.0 Flash Drive that was created by the Media Creation
tool located at: https://www.microsoft.com/en-us/soft...load/windows10

When setup starts I can get past where you select your language and keyboard type but then I run
into an error that says: A media driver your computer needs is missing. This could be a DVD,
USB or Hard Disk driver. If you have a CD, DVD or USB flash drive with the driver on it Please
insert it now. Note: if the installation media is in the windows DVD drive or on a USB drive, you
can safely remove it from this step.

Any idea how to get around this?

I was reading some other posts about this issue that other people are having on other computers
and one solution was to use the 32-Bit version instead but I want to use the 64-Bit version. I've
also read other posts saying that my download may be corrupted. So I've recreated my USB
Flash Drive several times now to include both 32-Bit and 64-Bit even on a different computer.
Same issue so a corrupt download is not the issue. I've tried using the 32-Bit selection and it
works and does not report any missing drivers however the 64-Bit one behaves the same
reporting missing drivers every time. What driver is missing in the 64-Bit that is present in the
32-Bit? Any ideas?

Just for some background info, I was running Windows 8.1 on my G73JH-A1 and upgraded to
Windows 10. It upgraded just fine and activated. I am not having any problems per say however
I would feel a whole lot better running a clean install over and above an upgrade.

When I clean installed Windows 8.1 x64 on my G73JH-A1 using my USB Flash Drive, I never
ran into any issues.

Any help for this issue clean installing Windows 10 using my USB Flash Drive would be greatly
appreciated.

Thanks.

Correct Answer

I had this problem too, and tried many times without luck. Finally, I found this answer from
2011:

http://superuser.com/questions/279359/windows-7-fresh-install-missing-cd-dvd-media-drivers

 If you are installing with USB drive, when it asks for driver, click Cancel. Once you are
at the welcome screen, insert the USB drive to a different USB port. Then
click Install Now to install.

- worked perfect for me.

Your problem has nothing to do with Ubuntu. I had the same problem when installing windows 7
onto a SATA HDD with USB. Some possible solutions I have found includes

 If you are installing with CD, burn ISO with the slowest speed
 If you are installing with USB drive, when it asks for driver, click Cancel. Once you are
at the welcome screen, insert the USB drive to a different USB port. Then click
Install Now to install.

You may also first try installing the ISO you have on a virtual machine, just to make sure it is not
corrupted.

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