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    Solution To Carter Cleaning Company

    Uploaded by

    Arsl Younis
    The document discusses several human resource issues facing the Carter Cleaning Company. These include high employee turnover due to unskilled work and better pay elsewhere, low job performance from a lack of training, increased employee dissatisfaction from repetitive work without proper supervision or knowledge of tasks, poor management and communication issues from managers lacking clear roles, and a higher risk of violating HR rules without standards and practices in place. The first step recommended is to meet with the company founder to understand how HR was previously handled, survey employees to identify concerns, develop a strategic plan to motivate managers and employees with new training opportunities, and run a hiring event to recruit candidates interested in the company's approach.

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    © All Rights Reserved
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    Solution To Carter Cleaning Company

    Uploaded by

    Arsl Younis
    132 views2 pages
    The document discusses several human resource issues facing the Carter Cleaning Company. These include high employee turnover due to unskilled work and better pay elsewhere, low job performance from a lack of training, increased employee dissatisfaction from repetitive work without proper supervision or knowledge of tasks, poor management and communication issues from managers lacking clear roles, and a higher risk of violating HR rules without standards and practices in place. The first step recommended is to meet with the company founder to understand how HR was previously handled, survey employees to identify concerns, develop a strategic plan to motivate managers and employees with new training opportunities, and run a hiring event to recruit candidates interested in the company's approach.

    Original Description:

    Carter-Cleaning-Company

    Original Title

    341421773-Solution-to-Carter-Cleaning-Company-docx

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    The document discusses several human resource issues facing the Carter Cleaning Company. These include high employee turnover due to unskilled work and better pay elsewhere, low job performance from a lack of training, increased employee dissatisfaction from repetitive work without proper supervision or knowledge of tasks, poor management and communication issues from managers lacking clear roles, and a higher risk of violating HR rules without standards and practices in place. The first step recommended is to meet with the company founder to understand how HR was previously handled, survey employees to identify concerns, develop a strategic plan to motivate managers and employees with new training opportunities, and run a hiring event to recruit candidates interested in the company's approach.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    132 views2 pages

    Solution To Carter Cleaning Company

    Uploaded by

    Arsl Younis
    The document discusses several human resource issues facing the Carter Cleaning Company. These include high employee turnover due to unskilled work and better pay elsewhere, low job performance from a lack of training, increased employee dissatisfaction from repetitive work without proper supervision or knowledge of tasks, poor management and communication issues from managers lacking clear roles, and a higher risk of violating HR rules without standards and practices in place. The first step recommended is to meet with the company founder to understand how HR was previously handled, survey employees to identify concerns, develop a strategic plan to motivate managers and employees with new training opportunities, and run a hiring event to recruit candidates interested in the company's approach.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 2

    Carter Cleaning Company: Introduction

    Q.1. Jennifer asks that you make a list of five specific HR problems you think Carter Cleaning
    will have to grapple with.
    Answer:
    In my opinion, the carter Cleaning Company will have to face the following specific HR related
    problems.

    a) High Turnovers:
    One of the HR issues that the case deals with is high employees’ turnover rate. As
    mentioned in the case, the nature of job does not require higher skills and therefore most
    of the employees are unskilled. These employees look for similar but better jobs in the
    market that provide them higher pay. They tend to switch their job quite frequently
    leading to high turnovers.

    b) Low job performance due to lack of training:


    Since most of the workers are unskilled and the company does not have a separate HR
    department for better selection of employees and training them, the performance level
    was satisfactory but not the best. In other words, the employees were not performing at
    their peak level. Further efficiency could be brought in with proper training which seems
    to be lacking here.

    c) Increased Employees’ Dissatisfaction:


    Absence of proper training and supervision to the subordinate’s work might cause the
    employees to lack the knowledge of what exactly they are supposed to do and how. The
    repetitive task with lower pay and higher workload might create discontentment within
    themselves which also increases their dissatisfaction and grievances.

    d) Poor Management & Communication Issues :


    As it is stated in the case, each department employees seem to be highly dependent on
    their managers. If these managers lack proper job description, then this might lead to the
    fact that all the subordinates will not be motivated or determined to work as required by
    the job. Also they might need to set up a communication standard between it various
    branches so as to develop effective communication system within them.

    e) Higher Chances for Violation of HR Rules:


    They might also have to grapple with work standards, workplace ethics, legal issues and
    fair hiring practices to avoid the discrimination in work. If these issues are not properly
    handled, there are higher chances of HR rules being violated. Higher competition is also a
    great concern for them.

    Q.2. And she asks, what would you do first if you were me?
    If I was Jennifer, the first thing I would do is meet discuss with my father about how HR
    related tasks were done in the company before she came. Then, I would call for a meeting
    or survey the employees to understand what are their concerns and wants. I would then
    develop a strategic plan on how to motivate the managers and how to make them
    motivate the lower level staffs, after a proper analysis of data. I would also develop
    training opportunities for new jobs as well as old ones so as to ensure that every
    employee know how to make their part of work done more efficiently and develop a
    recruiting process too. After speaking with managers and her father about what the
    employees need to be successful I would then run an ad for a hiring event, to have
    candidates come in to the stores and see what motivates them to work.

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