DMart An Ace in Indian Retail Space
DMart An Ace in Indian Retail Space
DMart An Ace in Indian Retail Space
DOI 10.1108/EEMCS-09-2020-0324 VOL. 11 NO. 1 , pp. 1-20, © Emerald Publishing Limited, ISSN 2045-0621 j EMERALD EMERGING MARKETS CASE STUDIES j PAGE 1
Future Retail Limited (Big Bazaar) was an India-based company that was engaged in the
business of retailing a range of household and consumer products through department
stores of various formats. The company was primarily engaged in multi-brand retail. The
company operated approximately 20 compact hypermarkets and more than 210
supermarket “easy day” stores. Its retail formats primarily consisted of value business and
home business. In its value business, the company formats included the Big Bazaar
hypermarkets, Food Bazaar supermarkets, fbb fashion outlets, Food hall supermarkets and
Easy Day convenience stores. In its home business, the company operated Hometown, a
one-shop destination for home improvement and eZone, a consumer durable and
electronics chain.
Spencer’s Retail, which was originally established by Mr. John William Spencer, was a part
of the Indian retail landscape since 1863. It was acquired by the Indian RPG Group in 1989.
Since its inception, Spencer’s has been a consumer-centric brand, constantly innovating,
pioneering formats and evolving over time, while always prioritizing consumer needs and
satisfaction. It started as a grocery chain in 1920 and became the first supermarket chain in
1980. The company transformed into a hypermarket chain in 2001. Spencer’s operated
more than 200 stores across 35 cities in India as of 2020.
V-Mart Retail Limited retailed readymade garments and accessories. The company was
engaged in value retailing through its chain of stores across India. It offered products
across three verticals, namely, apparel, general merchandise (non-apparel and home mart)
and kirana (grocery) bazaar. It offered a range of apparel and accessories for men, women,
boys, girls and toddlers. Its general merchandise included footwear, home furnishing,
kitchenware, toys and games, bags and luggage and crockery. Its kirana bazaar included
fast moving consumer goods (FMCG) products, packaged food items, beauty and personal
care, home care and staple products. It operated more than 120 stores across
approximately 110 cities in more than 10 states and union territories.
Reliance Retail serving the food and grocery category Reliance Retail operates Reliance
Fresh, Reliance Smart and Reliance Market stores. Reliance Retail’s commitment to
“bettering the lives” has been embodied in its pursuit to make a difference on social socio-
economic issues in India. The initiative has brought millions of farmers and small producers
to the forefront of the retail revolution by collaborating with them for growth. Reliance Retail
has adopted a multi-prong strategy and operates a chain of neighborhood stores,
supermarkets, wholesale cash and carry stores, specialty stores and online stores and has
democratized access to a variety of products and services across diverse segments for
Indian consumers. Reliance Retail Ventures Limited, a subsidiary of Reliance Industries
Limited is the holding company of Reliance Retail Limited, which operates the retail
business. Reliance Retail reported a turnover of `130,566 crore for the financial year
2018–2019. Reliance Retail operates 10,901 stores across 6,700+ cities with a retail area of
over 24.5 million sqft.
DMart was established by Radhakishan Damani in 2002. It competes against established
players, such as Future Retail Ltd., V-Mart Retail Ltd., Trent Ltd., Shoppers Stop Ltd. and
Aditya Birla Fashion and Retail Ltd., in the listed retail space. DMart operates more than 200
stores across 12 states in India.
Establishing DMart
The journey started when Mr. Damani decided to test the waters by taking up a 5,000 sq ft
“Apna Bazar” franchise in Nerul in 1999. Damani was inspired by Sam Walton and the
Walmart superstores. He visited the US in 2001 to learn about Walmart’s operations. Upon
returning to India, Mr. Damani established Avenue Supermarts Co. in 2002. This company
started opening stores under the DMart brand. DMart started its journey with two stores in
the state of Maharashtra in 2002 and reached around 200 stores across 12 states in India
Notes
1. Retail Industry in India, June 2020 report by India Brand Equity Foundation (IBEF) accessed on
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2. Report released by The Boston Consulting Group’s (BCG) Center for Customer Insight (CCI) on
March 21, 2017, accessed on December 21, 2019, from https://www.bcg.com/en-gr/press/
21march2017-new-indian-changing-consumer
3. Retail Industry in India, June 2020 report by IBEF accessed on June 30, 2020 from https://www.
ibef.org/industry/retail-india.aspx
4. Corporate Presentation Jan 2020 (PDF) January 16, 2020, accessed on 25 March 2020 from www.
bseindia.com/xml-data/corpfiling/AttachHis/f375e49d-d167-4ea7-94e7-0108f2ec15b0.pdf
5. Bumper Listing, accessed on February 28, 2020 from https://www.moneycontrol.com/news/
business/ipo/bumper-listing-d-mart-operator-avenue-supermarts-shares-debut-at-rs-610-up-104-
2243761.html
6. Retail sector: Avenue Supermarts emerges as top performer, by Jharna Mazumdar, Mumbai,
accessed on February 28, 2020 from https://www.financialexpress.com/industry/retail-sector-
avenue-supermarts-emerges-as-top-performer/1202380/
7. The Rise and Rise of D-Mart – Building Supermarts the Right way accessed on 25June 2020 from
https://www.nextbigbrand.in/the-rise-and-rise-of-d-mart-building-supermarts-the-right-way/
8. DMart Ready accessed on 27 November 2020 from https://www.dmart.in/service/faqs#::text=
DMart%20Ready%20is%20the%20name,bring%20DMart%20closer%20to%20you
9. FE Bureau 2019, accessed on February 28, 2020 from https://www.financialexpress.com/industry/
spencers-retail-lists-at-rs-224-apiece-on-bse/1455324/
10. India Equity ResearchjRetail by Edelweiss page 5, accessed on February 28, 2020 from https://
bsmedia.business-standard.com/_media/bs/data/market-reports/equity-brokertips/2019-04/15553
911950.08757000.pdf
11. Motilal Oswal Thematic retail, 2019, accessed on February 28, 2020 from https://www.
motilaloswalgroup.com/AnalystVideo/Pdf/1783091767RETAIL_THEMATIC-20190409-MOSL-SU-PG
244.pdf
12. Nishanth Vasudevan, ET Bureau, A-grader DMart moved to “T” segment to cool down punters.
13. D-Mart will Continue to add Stores as Rivals Catch Up, by Agam Vakil for BloombergQuint,
accessed on February 28, 2020 from www.bloombergquint.com/business/d-mart-will-continue-to-
undercut-rivals-even-as-it-loses-edge
Figure E1
2019 10%
3%
2021 18% (Projected)
87%
2026 25% (Projected)
Table E1
Sales Operating Net profit Net profit Earning Debt to Market
Company (` million) profit margin (%) `million margin (%) per share RONW (%) ROCE (%) equity cap/sales
Table E2
Particulars MAR’19 MAR’18 MAR’17 MAR’16
Table E3
Particulars Mar’19 Mar’18 Mar’17 Mar’16
Liabilities
Share capital 6,240.8 6,240.8 6,240.8 5,615.4
Reserves and surplus 49,704 40,186.3 32,129.8 9,503.2
Net worth 55,944.8 46,427.1 38,370.6 15,118.6
Secured loan 1,783.7 2,532.5 11,035.8 10,219.6
Unsecured loan 2,464.5 0 0 0
Total liabilities 60,193 48,959.6 49,406.4 25,338.2
Assets
Gross block 47,960.5 36,267.6 27,681.2 21,607.9
(-) Acc. depreciation 5,618.2 3,705.7 2,192.2 953.5
Net block 42,342.3 32,561.8 25,489 20,654.4
Capital work in progress 3,765.5 1,470.5 1,528.9 953.4
Investments 2,120 1,812 366.2 160
Inventories 15,762.2 11,470.4 9,331.6 6,602
Sundry debtors 7,55.2 333.6 210 83.8
Cash and bank 2,135.5 5,564.6 18,813.1 325.9
Loans and advances 3,095 2,911.8 2,282.7 2,035.9
Total current assets 21,747.9 20,280.3 30,637.4 9,047.6
Current liabilities 9,656 7,046.5 8,533.4 5,423.3
Provisions 126.7 118.5 81.6 53.8
Total current liabilities 9,782.7 7,165 8,615 5,477.1
Net current assets 11,965.2 13,115.3 22,022.3 3,570.5
Misc. expenses 0 0 0 0
Total assets (A + B + C + D + E) 60,193 48,959.7 49,406.5 25,338.2
Source: Prepared by Authors from company reports
Figure E2
16.00% 13.70%
12%
14.00%
12.00%
10.00% 7.30%
4.00%
0.40%
2.00%
0.00%
Dmart Vmart Spencer Future Retail Trent Aditya Birla
Retail Fashion
Table E4
State/UT FY 2003 FY2012 FY2013 FY2014 FY2015 FY2016 FY2017 FY2018 FY2019
Maharashtra 1 34 40 46 50 58 60 62 70
Gujrat – 14 14 17 22 26 29 30 34
Telangana – 4 5 7 9 13 14 19 21
Karnataka – 3 3 5 5 6 11 12 16
Andhra Pradesh – – – – 1 3 6 10 11
Madhya Pradesh – – – – 2 4 5 9 9
NCR – – – – – – 1 1 1
Daman – – – – – – 1 1 1
Rajasthan – – – – – – 3 5 5
Tamil Nadu – – – – – – 1 3 4
Punjab – – – – – – – 3 4
Source: Prepared by Authors from Company Annual Reports, Investor Presentations, Red Herring Prospectus
Figure E3
140 127
120
100
81 84 81
80
62
60 54 53
46
40 39
40 29
20 8
0
Dmart Trent Vmart Spencer Retail Future Retail Aditya
Fashion Retail
Exhibit 8. Indian organized retail industry inventory turnover ratio (FY 201519
average)
Figure E4
Figure E5
50 47 16
44
45 42 14.1 14
39
40 37 12.7
36 35 12
35 33 11.3
31
28 9.9 10
30
26
23 8.5
25 8
7.1
20
5.9 6
15 4.9
4.1 4
10 3.3
2.7
2.1 2
5
0 0
Table E5
DMart past performance ratio’s
Years One year Three years Five years
Corresponding author
Ankur Mittal can be contacted at: [email protected]