IRCTCs e-Ticketing Service

Electronic Reservation Slip (Personal User)

1. You can travel on e-ticket sent on SMS or take a Virtual Reservation Message (VRM) along with any one of the prescribed ID in original.
Please do not print the ERS unless extremely necessary. This Ticket will be valid with an ID proof in original. Please carry original identity proof.
If found traveling without original ID proof, passenger will be treated as without ticket and charged as per extent Railway Rules.
2. Valid IDs to be presented during train journey by one of the passenger booked on an e-ticket :- Voter Identity Card / Passport / PAN Card /
Driving License / Photo ID card issued by Central / State Govt / Public Sector Undertakings of State / Central Government ,District
Administrations , Muncipal bodies and Panchayat Administrations which are having serial number / Student Identity Card with photograph
issued by recognized School or College for their students / Nationalized Bank Passbook with photograph /Credit Cards issued by Banks with
laminated photograph/Unique Identification Card "Aadhaar".
3. Service Accounting Code (SAC) 996411: Local land transport services of passengers by railways for distance upto 150 KMs Service
Accounting Code (SAC) 996416: Sightseeing transportation services by railways for Tourist Ticket Service Accounting Code (SAC) 996421:
Long distance transport services of passengers through rail network by Railways for distance beyond 150 KMs
4. In case the ticket has been booked in advance before implementation of GST and the same is cancelled after implementation of GST, Refund
amount due as per refund shall be refunded to passenger. However total amount of service change charged at the time of booking shall not be
refunded to passenger in cash/ shall not be transferred in the account in which transaction took place in case of e-Tickets etc.
5. Refund of service tax shall be made only after Ministry of Railways gets refund from the department. The cancelled ticket shall be treated be
as credit note for getting refund of service tax amount.
6. General rules/ Information for e-ticket passenger have to be studied by the customer for cancellation & refund.

PNR No: 2138309915 Train No. & Name: 12018/DEHRADUN SHTBDI Quota: GENERAL (GN)
Transaction ID: 100001032068587 Date & Time Of Booking: 29-Oct-2017 12:50:42 HRS Class: CHAIR CAR (CC)
From:ROORKEE(RK) Date Of Journey:31-Oct-2017 To:NEW DELHI(NDLS)
Boarding At:SAHARANPUR(SRE) Date Of Boarding:31-Oct-2017 Scheduled Departure:31-Oct-2017 19:50 *
Resv. Upto:NEW DELHI(NDLS) Scheduled Arrival:31-Oct-2017 22:45 * Adult:3 Child:0
Passenger Mobile No:8447039543 Distance:222 KM
Passenger Address: e-114,infront of shaheen bagh~police chowki,shaheen bagh~jamia nagar, SOUTH DELHI, DELHI - 110025

NS
FARE DETAILS :
Ticket Fare ** 1450.0 Rupees One Thousand Four Hundred and Fifty Only
Catering Charges (Incl. of GST) 405.0 Rupees Four Hundred and Five Only
IRCTC Service Charge (Incl. of GST) # 0.0 Rupees Zero Only
Travel Insurance Premium (Incl. of GST) 0.0 Rupees Zero Only
Total Fare (all inclusive) 1855.0 Rupees One Thousand Eight Hundred and Fifty Five Only

** Inclusive of GST - 68.58 Only

# Service Charges per e-ticket irrespective of number of passengers on the ticket.

PASSENGER DETAILS :
SNo. Name Age Sex Concession Registration Number Food Choice Booking Status Current Status
1 JAMAL AHMED 62 Male SRCTZN VEG CNF/C8/21/NO CHOICE CNF/C8/21/NO CHOICE
2 NADIRA JAMAL 60 Female SRCTNW VEG CNF/C8/22/NO CHOICE CNF/C8/22/NO CHOICE
3 MUSKAN SHAEIKH 19 Female VEG CNF/C8/26/NO CHOICE CNF/C8/26/NO CHOICE
Indian Railways GST Details :
Invoice Number :PS17213830991511 Address: Indian Railways New Delhi
Supplier Information Receipient Information CGST SGST/UGST IGST
Taxable
SAC Total Tax
GSTIN GSTIN Name Address Value Rate Amount Rate Amount Rate Amount
Code
996421 07AAAGM0289C1ZL 1381.4199 5.0 68.58 68.58
This ticket is booked on a personal user ID and cannot be sold by an agent. If bought from an agent by any individual, it is at his/her own risk.

Place of Supply: ROORKEE(RK) State Code/Name of Supplier : 5/Uttarakhand

GST on Catering Charge: 60.48
Ticket Printing Time: 29-Oct-2017 12:50:58 HRS

अपना समथन दखाएं और टाचार मु त भारत बनने म मदद कर और क य सतकता आयोग से माण प ा त कर |
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Commission.
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IMPORTANT :

1. For details, rules and terms & conditions of E-Ticketing services, please visit www.irctc.co.in.
2. *New Time Table will be effective from 1-Oct-2017. Departure time and Arrival Time printed on this ERS/VRM is liable to change. Please Check correct departure, arrival
from Railway Station Enquiry, Dial 139 or SMS RAIL to 139.
1
3. There are amendments in certain provision of Refund Rules. Refer Amended Refund Rules w.e.f 12-Nov-2015.(details available on www.irctc.co.in under heading Refund
0.97
Rule--> Cancellation of Ticket and Refund Rules 2015.) Ads removed Load Time
 4. The accommodation booked is not transferable and is valid only if the ORIGINAL ID card prescribed is presented during the journey. The ERS/VRM/MRM along with valid id
card of any one the passenger booked on e-ticket proof in original would be verified by TTE with the name and PNR on the chart. If the Passenger fail to produced/display
ERS/VRM due to any eventuality(loss, damaged mobile/laptop etc.) but has the prescribed original proof of identity, a penalty of Rs.50/- per ticket as applicable to such cases
will be levied. The ticket checking staff on board/off board will give excess fare ticket for the same.
5. E-ticket cancellations are permitted through www.irctc.co.in by the user.
6. PNRs having fully waitlisted status will be dropped and the names of the passengers will not appear on the chart. They are not allowed to board the train. However the
namesof PARTIALLY waitlisted/confirmed and RAC will appear in the chart.
7. Obtain certificate from the TTE /Conductor in case of (a) PARTIALLY waitlisted e-ticket when LESS NO. OF PASSENGERS travel, (b)A.C.FAILURE, (c)TRAVEL IN LOWER
CLASS. This original certificate must be sent to GGM (IT), IRCTC, Internet Ticketing Centre, IRCA Building, State Entry Road, New Delhi-110055 after filing TDR online within
prescribed time for claiming refund.
8. In case of Partial confirmed/RAC/Wait listed ticket, TDR should be filed online within prescribed time in case NO PASSENGER is travelling for processing of refund as per
Railway refund rules
9. While TDR refund requests are filed & registered on IRCTC website www.irctc.co.in, they are processed by Zonal Railways as per Railway Refund Rules.(detail available on
www.irctc.co.in under heading General Information.
10. In premium special train cancellation is not allowed.
11. Confirmed ticket can be cancelled upto thirty minutes before scheduled departure of the train. However, no refund shall be granted on cancellation of confirmed ticket after
four hours before the scheduled departure of train.
12. RAC/partially confirmed Ticket can be cancelled upto thirty minutes before scheduled departure of the train. However, refund will be granted as per provisions of extant
Railway Refund Rule.
13. In case, on a party e-ticket or a family e-ticket issued for travel of more than one passenger, some passengers have confirmed reservation and others are on RAC or
waiting list, full refund of fare , less clerkage, shall be admissible for confirmed passengers also subject to the condition that the ticket shall be cancelled online or online TDR
shall be filed for all the passengers upto thirty minutes before the scheduled departure of the train.
14. For Suvidha Train , only 50% refund is allowed in case of cancellation of Confirm/RAC tickets upto 6 hours before the scheduled departure of the train or preparation of
chart whichever is earlier.
15. In case of Train Cancellation, full refund will be granted automatically by the System. However, if the train is cancelled partially on its run, passengers are required to file
TDR within 72hrs from schedule departure of the train from the passenger's boarding station.
16. Passengers are advised not to carry inflammable/dangerous/explosive/articles as part of their luggage and also to desist from smoking in the trains.
17. Contact us on: - 24*7 Hrs Customer Support at 011-23340000/011-39340000 , Chennai Customer Care 044 – 25300000 or Mail To: [email protected].
18. Variety of meals available in more than 1500 trains. For delivery of meal of your choice on your seat log on to www.ecatering.irctc.co.in or call 1323 Toll Free. For any
suggestions/complaints related to Catering services, contact Toll Free No. 1800-111-321 (07.00 hrs to 22.00 hrs)
19. Railway Security Helpline No.182
20. ALL India Passenger Helpline no 138
21. PNR and train arrival/departure enquiry no. 139
22. To report unsavoury situation during journey, Please dial railway security helpline no. 182
23. All the Terms and conditions specified will be applicable in case of opting Travel Insurance facility. Please Refer Travel Insurance’s Terms & Conditions available on Home
page of www.irctc.co.in website.
24. Never purchase e-ticket from unauthorized agents or persons using their personal IDs for commercial purposes.Such tickets are liable to be cancelled and forfeited without
any refund of money, under section (143) of the Indian Railway Act 1989. List of authorized agents are available on www.irctc.com E-Ticket Agent Locator

Dear Passengers Know Your Entitlement

Indicative Standard Menu Mail Express :- (Catering charges are not included in ticket fare)
Tea (With tea bag)/Coffee (150ml) Rs. 7/-
Rail Neer/Packaged drinking water (Chilled)
(a). 1 litre bottle/1000ml Rs. 15/-
(b). 500ml. Bottle Rs. 10/-
Janta meal or Economy meal or Janta Khana Rs. 20/-
Standard Breakfast
Veg. Breakfast - Bread Butter and Cutlet -02 Veg. Cutlet (100 gm) + 02 bread slice+10gms butter chiplet +
Rs. 30/-
Totmato sauce
Veg. Breakfast - Idli and Vada -04 no. Idli (200 gm) + 04 no Urad Vada (120gm) + 50gms Chutney Rs. 30/-
Non-Veg. Breakfast - Omelette of 02 eggs + 02 bread slice + 10gms butter chiplet + Totmato sauce Rs. 35/-
Standard Casserole meals - Lunch/Dinner
Vegetarian - Rice (150 gm) + Parantha (02 nos.)/ Chapati (04nos.) + Dal/Sambhar(150gms) + Mix Veg.
Rs. 50/-
(100gms) + Pickel sachet + 250 ml PDW glass
Non. Vegetarian - Rice (150 gm) + Parantha (nos.)/Chapati (04nos.) + Dal/Sambhar(150gms) + Egg curry
Rs. 55/-
(02 nos of eggs) + Pickel sachet +250 ml PDW glass