CRM Template: (Your Name)
CRM Template: (Your Name)
CRM Template: (Your Name)
[ Your Name ]
Work Estimated
Name Company Phone Email
Function Sale
Jameson, Bill XYZ Plumbing Owner 444-555-6666 [email protected] $ 45,000
Anderson, Jane ABC Corp Sales Manager 222-656-7890 [email protected] $ 10,000
Smithers, Joe ACME Business Dev. 111-234-5678 [email protected] $ 4,500
Feel free to hide these rows if you don't care to adjust the conditional formatting in the CRM table
Days Since Last Contact (<=) Days Until Next Action (>=)
2 10
5 5
>5 <5
Next Lead
Last Contact Next Action Lead Status
Contact Source
4/18/2014 5/23/2014 Cold Referral
4/21/2014 5/1/2014 Warm Website
1/27/2013 4/24/2014 Active Email
© 2013 Vertex42 LLC
CRM Template
Notes
Loves chocolate
[42]
CONTACT LOG
[ Your Name ]
Contact
Customer Purpose Method
Date
1/18/2013 Smithers, Joe Phone
Notes
This is an example of a note that wraps to a second line. For really long
notes, you could use cell comments.
[42]
SALES LOG
[ Your Name ]
Notes
[42]
CONTACT DETAILS
[ Your Name ]
Work
Name Company Work Email Mobile Phone
Function
Anderson, Jane ABC Corp 222-656-7890 [email protected] 111-111-1111
Notes
Loves chocolate
[42]
Lead Status Lead Source
Active Email
Won Facebook
Loss LinkedIn
Cold Referral
Warm Website
Newsletter
Help
Additional Help
About this template
several optional worksheets you can use to keep more detailed notes on these aspects of
CRM.
For more information, see the "Additional Help" link above. It will take you to the web page
on vertex42.com that talks about this template.
CRM Sheet
Instructions: 1) Enter the Name, Company, Work Function, Phone and Email for your customers
2) Enter the Lead Source to help you evaluate the effectiveness of your marketing
3) Enter the Estimated Sale amount to help you evaluate the importance of the sale
4) When contact is made, enter the date in the Last Contact field and enter notes using cell
comments or the optional ContactLog worksheet
5) Plan the next contact by listing a Next Action and updating the Next Contact date
6) Update the Lead Status when the customer becomes more or less likely to accept your
offer
Tips: Use the Settings worksheet to edit what shows up in the lead and source drop-down lists
You can use cell comments to save large blocks of text
Conditional formatting is used to highlight the Last Contact and Next Contact
green/yellow/red depending on the values in the bottom of the worksheet
INDEX(MATCH()) formulas that would pull the Company, Work Function, Phone and Email
address from the Contact Details worksheet.
By Vertex42.com
© 2013-2014 Vertex42 LLC