Working in Partnership

in
Health and Social Care

MENTOR: VIVIAN OVIASEHI

STUDENT: FLORINELA PENTELEICIUC
STUDENT NUMBER:17000495
UKCBC-CAMPUS HOLBORN
1.1 Explain the philosophy of working in partnership in
health and social care.

To be successful, the health and social care sector needs to

focus on building strong and meaningful relationships between its
employees. It is very important that all those working in the health and
social care sector develop partnership relations based on correctness
and impartiality, efficiency and quality.
The importance of health and social care is respecting ethics.
According to Sussex, ethics is a branch of philosophy that deals with the
correct moral actions that must be taken in any situation (Sussex et al
2008, p. 78).
In general, morality has strong religious connotations. Also, the
moral behaviour depends on each person's culture and education
Morality does not answer your questions, morality only tells you that
something or a fact or idea is acceptable or not from a moral point of
view.
Ethics does not require faith, ethics is a systematic process of
thinking. In ethics there are no definite laws (with an exception) and
there is no order, there are only congruent actions with an ethical stream
and inconsistent attitudes. Ethics teaches you how to think, do not teach
you what to think.
Ethics in the health sector is in fact based on law enforcement,
defines standards of conduct that are mandatory for all individuals,
regardless of their social or professional functions. Even bigger problems
arise when action is immoral, ethical and unethical at the same time.
 In the case study, the Francis report (2005-2009), in patient
care, completely missed both moral and ethical behavior. It is immoral to
treat inhumane people in any situation, and what is very serious is that
even the principles of ethics in health and social care have not been
respected. Normally in health and social work, partnership work is
important, and it is in support and benefit of service users, what has
happened in our case, it is inhuman and lacking in professionalism.
Unfortunately, sometimes, and in some cases, the first place in
the health organization is the business and not the users of the services.
Important philosophies in a partnership are important for the
well-being of health and social work:

Respect: Respect for service users and respect for patient care is
very important (Minkler & Wallerstein, 2010). Respect makes patients
and staff keep their individuality and, of course, pay attention to them. In
the case study, in the Mid Staffordshire NHS Foundation Trust the
respect missing completely. This is one of the reasons why the patient's
situation is disastrous. Unfortunately, and at my workplace, respect for
patients and employees is lacking. Example: at my workplace, service
users live independently in their homes. There are 40 apartments in the
building occupied by 40 residents. In disrespect, when talking about any
of them, they address ... 39…. 22…. he does not name them but calls
them with the number of the apartment they live in. According to
Bandura's theory, my colleagues copy the manager's behaviour. It is
painful to see that the lives of some people who have worked, have
families, children, has turned into a number, precisely by those who must
give care and help to have a better life.
Independence: At a health centre, the manager and caregivers
have an obligation to ensure that all service users in the health centre
have the independence to choose what they feel is best for them. They
have the right to make decisions, helping management to come up with
a plan that suits everyone in the health centre. Unfortunately, in the
health centre where I work, this is not the case. Everything happens in
the opposite direction. One of the residents told me one morning that she
wants to eat cheese. Since the organization manages the resident's
finances, I went to the manager and asked for money to buy cheese and
bread. The resident has no medical restrictions on consumption bread
and cheese, however the manager refused to give me money claiming
he never ate bread with cheese. Where is Independence?
Making informed choices: This is the most important principle for
running a health care centre. Making informed decisions/choices is very
important for both the patient and the care taker. This principle means
that any decision taken towards how a patient would be administered
depend on the individual communication with the patient. The patient is
the best person to decide if any routine etc. is working for him or her.
Based on this he could communicate to the care taker what could work
out best for him or her.
Empowerment: Empowerment in health and care units means to
authorize or enable the staff, the caretakers and the people who are
being taken care of. This ensures that everyone in the health care centre
has the freedom to make their own choices depending on what works
best for them. For example, in a health care, people could choose their
own timings for consuming food. This ensures that the situation where
the patients must have their meals even when they are not feeling
hungry never comes.
1.2 Evaluate partnership relationships within health and
social care services.
In health and social assistance, professionals have a very
important role to play in partnership work. Each professional group is
based on a kind of activity that refers to group performance. There are
diverse levels of activity for each group, but regardless of their level, they
work together for the benefit of service users.
 Next, I will present some of the diverse types of relationships that
may arise between service users and different departments in a health
and social care organisation: Which help forms the team with which the
users of the services interact the most. Service users are heavily
dependent on the people who hold this position and the relationship with
them is a general relationship.
Medical Staff: Medical staff does a routine check up on the
service users and this relationship is at will (Pearce & Doh, 2012).
Finance Team: The finance team interactions with the service
users are very less and hence the relationship between them is at will.
Top Management: The interaction of the service users with the
top management is very limited and usually none. This could be termed
as limited relationship.

Service user-professionals:
As we know that healthcare professionals are a part of group that
relates to the service users mean while the service users also play a vital
role and impart an effect on professional group. It is worthwhile to
discuss the importance of support workers because they are to work in
partnership with users of the services and they also help them in fetching
self-reliant.
Professionals offer service users to offer them with some extra
settlement in the shorter time, but they often are not capable of long-
term benefits. Support workers perform work in partnership services
users and help them in maintaining their status quo. To undertake daily
tasks and make some amendments in these to make sure service users
get some the short-term goals but still they not pass to do so in long
time. The report shows that the results tell us about the need for the
service users to help the users in mental health support workers to
improve their group efficiency to get a professional profile meanwhile,
they make it clear that each of health care professionals along with the
service users should have a clearer perceptive nature of support work,
so it may help them in positioning the health sector to a higher level.
Interpersonal Level:
The second and still somewhat a important level of Health and
social care in partnership working is that of interpersonal; in this category
the category of retired worker i.e. old age class find it less difficult to offer
the wants in less demanding way because they have ample of time to
perform their task.
Most of the people in the category of who younger age group
than this retired class feel a little bit isolated and this make it more
difficult to fulfil their desires. Hence these leads to more emphasize on
the interpersonal level working in partnership.
Hence the interpersonal group tends to operate the relationship
with various levels of groups and make them convey their desires more
effectively. Hence working in groups makes it easy for them to ensure
that they have a good understanding with in their group which makes
their life easy. The way in which practices and local health services work
appear to separate beside these destitute groups. It could be that they
have too many conflicting priorities or are less skilled at negotiating their
chosen appointments.

Organizational level:
The importance of partnership working takes a fresh look when
we study it at the organizational level. The concept of partnership has a
significant impact on labour’s social policy issue. Hence a new concept
arises when we must discuss partnership and collaboration, because
both have some themes 'new' Labour's social policy, mainly in respect of
the freedom of health and social care. Though the terms are hardly ever
specifically clear and problematic to study, in most understandings
partnerships has some reliability upon good systems of inter-
professional association.
 By going through the past literature on the social behaviour of
professions, and meanwhile the nature of inter-professional working, one
of the study shows that effective mutual working within health and social
care is difficult to obtain, mainly in the light of the immense difference in
authority and culture between a variety of occupational groupings, and
the naturally competitive scenery of profession jostle for region in the
same areas of activity.
It shows that the issues which are handled with care need to
be resolved before what they ought to make it difficult and hence are
properly understood; a metaphoric application to the absolute benefits of
'partnership' without any other way hence it helps in maintaining the
status quo and yield efficient partnership working. Meanwhile we can
also maintain a proper role for social work in the situation of partnership
working at the organization level which has a brilliant role and area of
study that make it more beneficent has therefore not defined moreover
the cause is related and is unique from the related professionals.