The New Product Development Process in 6 Steps

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The new product development process in 6

steps
New product development is the process of bringing an original product idea
to market. Although it differs by industry, it can essentially be broken down
into six stages: ideation, research, planning, prototyping, sourcing, and
costing.

Here's how to develop your own original product idea and what to consider at
each stage.

1. Ideation
Many aspiring entrepreneurs get stuck on ideation, often because they’re
waiting for a stroke of genius to reveal the perfect product they should sell.
While building something fundamentally "new" can be creatively fulfilling,
many of the best ideas are the result of iterating upon on an existing product.

The SCAMPER model is a useful tool for quickly coming up with product ideas
by asking questions about existing products. Each letter stands for a prompt:

 Substitute (e.g. faux fur for fur)


 Combine (e.g. a phone case and a battery pack)
 Adapt (e.g. a bra with front clasps for nursing)
 Modify (e.g. an electric toothbrush with a sleeker design)
 Put to another use (e.g. memory-foam dog beds)
 Eliminate (e.g. get rid of the middleman to sell sunglasses and pass the
savings on to consumers)
 Reverse/Rearrange (e.g. a duffle bag that doesn’t wrinkle your suits)
By asking these questions, you can come up with novel ways to transform
existing ideas or even adapt them for a new target audience or problem.

If you're still looking for your "aha!" moment, we also put together a list of
sources for coming up with your own product ideas, from analyzing online
marketplaces and product descriptions for inspiration to reinventing historical
trends.

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2. Research
With your product idea in mind, you may feel inclined to leapfrog ahead to
production, but that can become a misstep if you fail to validate your idea first.

Product validation ensures you’re creating a product people will pay for and


that you won’t waste time, money, and effort on an idea that won't sell. There
are several ways you can validate your product ideas, including:

 Talking about your idea with family and friends


 Sending out an online survey to get feedback
 Starting a crowdfunding campaign
 Asking for feedback on forums like Reddit
 Researching online demand using Google Trends
 Launching a “coming soon” page to gauge interest via email opt-ins or
pre-orders
However you decide to go about validating your idea, it is important to get
feedback from a substantial and unbiased audience as to whether they would
buy your product. Be wary of overvaluing feedback from people who
“definitely would buy” if you were to create your theoretical product—until
money changes hands, you can’t count someone as a customer.

Product validation ensures you’re creating a product


people will pay for.
Validation research will also inevitably involve competitive analysis. If your
idea or niche has the potential to take off, there are likely competitors already
operating in that space.

Visiting your competitors’ website and signing up for their email list will allow
you to understand how they attract customers and make sales. Asking your
own potential customers what they like or dislike about your competitors will
also be important in defining your own competitive advantage.

The information compiled from doing product validation and market research
will allow you to gauge the demand for your product and also the level of
competition that exists before you start planning.

3. Planning
Since product development can quickly become complicated, it’s important to
take the time to plan before you begin to build your prototype.

When you eventually approach manufacturers or start looking for materials, if


you don’t have a concrete idea of your product's design and how it will
function, it’s easy to get lost in the subsequent steps.

The best place to begin planning is with a hand-drawn sketch of what your
product will look like. The sketch should be as detailed as possible, with labels
explaining the various features and functions.
Product sketches from the crowdfunding campaign for a bluetooth speaker by Hidden Radio.

You don't need a professional quality drawing since you won’t be submitting it
to a manufacturer at this stage. However, if you are not confident that you can
produce a legible diagram that will make sense of your product, it is easy to
find illustrators for hire on Dribbble, UpWork, or Minty.

Try to use your diagram to create a list of the different components or


materials you will need in order to bring the product to life. The list does not
need to be inclusive of all potential components, but it should allow you to
begin planning what you will need in order to create the product.

For example, a drawing of a purse design could be accompanied by this list:

 Zippers (large and small)


 Silver clasps
 Leather straps
 Protection pouch
 Embossed label
 Interior wallet
Along with the components, you should also begin to consider the retail price
or category your product will fall into. Will the product be an everyday item or
for special occasions? Will it use premium materials or be environmentally
friendly? These are all questions to consider in the planning phase since they
will help guide you through not only your product development process but
also your brand positioning and marketing strategy.

The packaging, labels, and overall quality of your materials should be


considered as well before you continue to the sourcing and costing stages.
These will have an effect on how you market your product to your target
customer, so it’s important to take these aspects of your product into
consideration during the planning phase too.

4. Prototyping
The goal of the prototyping phase during product development is to create a
finished product to use as a sample for mass production.

It’s unlikely you will get to your finished product in a single attempt—
prototyping usually involves experimenting with several versions of your
product, slowly eliminating options and making improvements until you feel
satisfied with a final sample.
Several prototypes for the Angle Razor by Morrama.

Prototyping also differs significantly depending on the type of product you are
developing. The least expensive and simplest cases are products you can
prototype yourself, such as food recipes and some cosmetic products. This
do-it-yourself prototyping can also extend to fashion, pottery, design and other
verticals, if you are lucky enough to be trained in these disciplines.

However, more often than not, entrepreneurs will work with a third party to
prototype their product. In the fashion and apparel industry, this usually
involves working with a local seamstress (for clothing and accessories),
cobbler (for shoes) or pattern maker (for clothing). These services can usually
be found online by Googling local services in the industry.

Most large cities also have art, design or fashion schools where students are
trained in these techniques. Administrators from these university or college
programs can usually grant you access to their internal job board where you
can create a request for prototyping help.

For objects like toys, household accessories, electronics, and many other
hard-exterior objects, you may require a 3D rendering in order to make a
prototype. Artists or engineers who are trained in computer-aided design and
drafting (CAD) software can be contracted to do this,
using UpWork or Freelancer. There are also user-friendly online tools such
as SketchUp, Tinkercad and Vectary, for founders who want to learn how to
create 3D models for themselves.

A 3D rendering for the  Trifecto Infinity pen.

To get a 3D design turned into a physical model, makers used to have to get
molds made for each part. Molds are typically expensive and involve set-up
fees for things like tools and dies that are used to cut and shape pieces of
plastic and other hard materials.

Luckily, with the innovation of 3D printing, designs can be turned into physical
samples at a much lower cost with a quicker turnaround time.

Chris Little, the founder of Wintersmiths, prototyped his line of barware


using Quickparts and explains that he was able to do so on a budget and
within a few days' time. Alex Commons of Bulat Kitchen recommends 3D
Hubs, which he used to prototype a knife, paying around $30 per 3D-printed
model.

A 3D-printed Bulat Kitchen knife design by 3D Hubs.


5. Sourcing
Once you have a product prototype you’re satisfied with, it's time to start
gathering the materials and securing the partners needed for production. This
is also referred to as building your supply chain: the vendors, activities, and
resources needed to create a product and get it into a customer's hands.

While this phase will mainly involve finding manufacturers or suppliers, you


may also factor storage, shipping, and warehousing into your choice.

In Shoe Dog, a memoir by Nike founder Phil Knight, the importance of


diversifying your supply chain is a theme emphasized throughout the story.
Finding multiple suppliers for the different materials you will need, as well as
different potential manufacturers, will allow you to compare costs. It also has
an added benefit of creating a backup option if one of your suppliers or
manufacturers doesn’t work out. Sourcing several options is an important part
of safeguarding your business for the long term.

During product development, each journey to a finished


product is different.
When looking for suppliers, there are plenty of resources both online and in
person. While it may seem old fashioned, many business owners choose to
attend trade shows dedicated to sourcing. Trade shows like Magic in Las
Vegas provide the opportunity to meet hundreds of vendors at once—to see,
touch, and discuss materials and build a personal relationship with suppliers,
which can be valuable when it comes time to negotiate prices.

During the sourcing phase, you will inevitably come across the decision of
whether to produce your product locally or overseas. It is a good idea
to compare the two options, as they each have their own advantages and
disadvantages.

The most commonly used sourcing platform for overseas production is


Alibaba. Alibaba is marketplace for Chinese suppliers and factories, where
you can browse listings for finished goods or raw materials. A popular way of
using Alibaba to find a manufacturer is to look for listings with similar products
to your own and then contact the factory to see if they can produce your
specific design.
6. Costing
After research, planning, prototyping, and sourcing is done, you should have a
clearer picture of what it will cost to produce your product. Costing is the
process of taking all of the information gathered thus far and adding up what
your cost of goods sold (COGS) will be, so you can determine a retail price
and gross margin.

Begin by creating a spreadsheet with each additional cost broken out as a


separate line item. This should include all of your raw materials, factory setup
costs, manufacturing costs, and shipping costs. It is important to factor in
shipping, import fees, and any duties you will need to pay in order to get your
final product into the customer's hands, as these fees can have a significant
impact on your COGS, depending on where you are producing the product.

A product costing example. You can view it in full or copy and adapt this spreadsheet to create your
own.

If you were able to secure multiple quotes for different materials or


manufacturers during the sourcing phase, you can include different columns
for each line item that compare the cost. Another option is to create a second
version of the spreadsheet, so you can compare local production versus
overseas production.

Once you have your total COGS calculated, you can come up with a retail
price for your product and subtract the COGS from that price to get your
potential gross margin, or profit, on each unit sold.

Product development in popular industries


The product development process will naturally vary by industry, so let's take
a brief look at what you might have to consider across three of the largest and
most well-established industries: fashion and apparel; beauty and cosmetics;
and food and beverage.

These three industries have relatively straightforward paths to product


development thanks to the many well-documented case studies that can be
used for inspiration.

Fashion and apparel


In the fashion industry, product development usually begins the old-school
way: with a hand-drawn sketch or the digital equivalent made using a program
like Procreate.

A sketch is then developed into a sample using a pattern maker or


seamstress. During the prototyping phase, a size set is created, which means
a range of samples with different measurements for each size you want to
sell. Once the size set is finalized, it is put into production.

Rather than make the product, some fashion and apparel businesses choose
print on demand to produce their clothing in the beginning. Print-on-demand
allows you to upload designs to a third-party app that connects your store with
a warehouse and screen-printing facility. When an order is placed online, your
design is printed on an existing stock of t-shirts, sweaters and various other
items on offer, creating a finished product without the need to design the
entire garment.
Other factors to consider:

 Hang tags. The branded tags that hang from a garment and usually
contain information like price, size, etc.
 Labels. The fabric tags sewed or stamped into a garment that usually
contain information about fabric contents and care instructions.
 Wash tests. Putting your product through wash tests to understand
whether it holds up over time and how it should be cared for.

Beauty and cosmetics


The beauty and cosmetics industry includes a wide range of products that is
constantly expanding, due to wellness and self-care trends.
From makeup to bath products to skincare, many beauty brands are focusing
on all-natural ingredients and sustainability, which makes it easier to prototype
a product on your own using everyday ingredients.

White labeling is also popular in the beauty and cosmetics industry, which is
the process of finding an existing product or manufacturer, then packaging
and branding the products they already produce. Whichever route you decide
to take, mass manufacturing for cosmetics is usually done by working with a
lab and a chemist to make sure quality stays consistent at scale.

Other factors to consider:

 Labels and warnings. Identify all materials used in the product and any
potential reactions.
 Laws and regulations. Research FDA regulations and how they
pertain to your product and packaging, both where they are produced
and where you intend to sell them.
 Shelf life. Conduct tests and add necessary expiration dates to
products.

Food and beverage


Food and beverage products are among the easiest to start developing at a
low cost and from the comfort of your own home. Creating a new energy bar
can be as simple as buying ingredients and tweaking the recipe in your own
kitchen, like Lara Merriken did when she started Lärabar.

In order to move from recipe to packaged goods you can sell in stores or
online, you will need to find a commercial kitchen that is licensed to produce
food and has passed a health and safety inspection.

These kitchens are usually set up with large ovens and cooking equipment to
accommodate large batches, but if you are considering mass production and
packaging, a co-packer or co-manufacturer might be a better option. These
are manufacturing facilities that specialize in processing raw materials and
producing food and beverage products at scale.

Other factors to consider:

 Labels and warnings. You will need to display ingredient lists and


nutritional information.
 Laws and regulations. Many countries have regulations around dietary
information, allergen warnings, and health claims that you will need to
comply with.
 Expiry dates. You will need to understand your product lifetime and
how you will produce, package, and stock the product to accommodate
this.

What will you bring to the market?


During product development, each journey to a finished product is different
and every industry has its own unique set of quirks involved in creating
something new. If you find yourself struggling to figure it all out, remember
that every product that came before yours had to overcome the same
challenges.

By following these steps as you undergo your own product development


process, you can break down the overwhelming task of bringing a new
product to market into more digestible phases.
No matter what you’re developing, by putting in all the necessary preparation
—through researching, planning, prototyping, sourcing, and costing—you can
set yourself up for a successful final product.

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