• application note • application note •

application note -
author: randy haack

Setting Up Email
and Text Alerts
for Watlow’s F4T
Controller

Summary:
F4T Alert Capabilities
The new email and text alert feature for the Watlow F4T controller provides a method to
send email and SMS (text) messages to defined contacts when specified events occur.
Up to 10 unique alerts can be configured. Ten contacts can be predefined to receive
alerts (with two addresses available per contact).
When the specified conditions occur for an enabled alert, the F4T will automatically send
an alert message to each recipient that has been selected with the respective alert.
 • application note •

Notes
The F4T controller is only capable of sending alerts when the following conditions are met:
• The F4T is properly connected to a network via Ethernet.
• The email server settings are configured to allow the outgoing connection to an email server.
• Email and text enable is set to YES (in email server settings).
• Contacts have been entered.
• Trigger conditions are established for sending notifications.
• The timing and delivery of notifications is dependent on a variety of components for delivery. The failure of the internet
connection, email server, power supply or other components can prevent the delivery of the alert. As a safety precaution,
DO NOT rely on the delivery of an alert for an event.
The purpose of this technical document is to provide general instructions on the setup of the F4T to enable the features and
general guidelines on configuration of your email / cell phone to receive the sent messages. The F4T relies on routing emails
to an email service and text messages to email-SMS addresses. Valid addresses must be specified for each. Your provider
may require validation of the user of the service.

The Basic Steps Are

There are basic steps that need to occur for the email and text alert feature. First, identify the required server settings for
service receiving email (you may need to involve your IT department to set the correct settings and allow the alerts to be sent).
1) Email service domain
2) Use of SSL/TLS (most people use this for security)
3) Outgoing mail port used by service
4) User name on account of service
5) User password on account of service
6) Configure email server setting in F4T using settings identified in previous step
7) Send test message from F4T
8) Check receipt in email or cell phone
9) If message is not received, review previous steps
10) Configure which events will send notification to which individuals

Notes
When a user has an email account, it is provided by a service that hosts the sending and receiving of emails. There are
many free email providers such as gmail.com, hotmail.com or yahoo.com. Many businesses use a paid service such as
Office 365. Enter the providers domain address such as smtp.gmail.com or imap.gmail.com. Some services such as
Google require a user to visit a website and enable use of “less secure apps” before they function. The following is a list
of some common email connections.

Notes
The following list is for informational purposes only. Refer to your email service provider for advanced troubleshooting.
If your email provider is not listed here or if the provided server information is not being accepted, contact your email
provider.

POP3
Provides reliable access to your emails on a specific computer (once they are downloaded). However, it does not back
up your messages or sync between devices by default.
This is useful for accessing emails offline, however, if they are deleted there are no backups.
 • application note •

IMAP
Stores your emails safely on the server, and allows you to access and interact with it from any device.
This is useful to access email from multiple devices, or if you want a secure backup for all emails.

Service Provider Incoming Server Port Security Outgoing Server Port Security User Name Notes

1and1.com imap.1and1.com 993 SSL/Authentication smtp.1and1.com 587 Full email address Known as IONOS

Airmail.net imap.airmail.net 143 smtp.airmail.net 587 SSL/Authentication Full email address Internet America

Email provided by
Ameritech imap.mail.att.net 993 SSL smtp.mail.att.net 465 SSL Full email address
AT&T

pop.aol.com 110 995 for SSL Verizon.net email

AOL smtp.aol.com 465 SSL Full email address moving to AOL
imap.aol.com 143 993 for SSL Mail
pop.aol.com 110 995 for SSL STARTTLS Email provided
AIM Mail smtp.aol.com 587
Authentication
Full email address
by AOL
imap.aol.com 993 SSL/TLS
inbound.att.net 995 outbound.att.net 465 or
AT&T SSL
587
SSL Full email address
imap.mail.att.net 993 smtp.mail.att.net
Verizon.net email
Bell Atlantic pop.verizon.net 995 SSL smtp.verizon.net 465 SSL Username only moving to AOL
Mail

inbound.att.net 995 outbound.att.net 465 SSL

Email provided by
Bell South SSL Full email address
AT&T
465 or
imap.mail.att.net 993 smtp.mail.att.net SSL
587

Cable One mail.cableone.net 993 SSL mail.cableone.net 465 SSL Full email address

Email provided by
Cablevision mail.optonline.net 110 SSL/Authentication mail.optonline.net 587 SSL/Authentication Username only
Optimum.net
pop.centurylink.net 995 SSL Email provided by
CenturyLink smtp.centurylink.net 587 TLS, if available Full email address
Qwest
mail.centurylink.net 993 SSL
Must use IMAP
993
Charter mobile.charter.net
(IMAP)
SSL mobile.charter.net 587 SSL Full email address protocol with
mobile
993 25
CincinnatiBell imap.fioptics.com
143
SSL smtp.fioptics.com
587
TLS Full email address

pop.gmail.com 995 SSL 465 TLS Email provided by

Gmail. IMAP must
Clearwire smtp.gmail.com Full email address
be enabled in the
imap.gmail.com 993 SSL 587 SSL web client

mail.comcast.net 995 SSL For mobile

465 devices, use the
Comcast (Xfinity) smtp.comcast.net
587
SSL
Comcast mobile
imap.comcast.net 993 SSL app

Email provided by
ComNetcom.net pop.comnetcom.net 110 smtpauth.earthlink.net 587 SSL/Authentication Full email address
Earthlink

587 for
pop.cox.net 110 TLS
TLS
Cox 993 for SSL/Authentication smtp.cox.net Username only
465 for
imap.cox.net 995 SSL
SSL
pop.coxmail.com
Cox Business 995 SSL smtp.coxmail.com 465 SSL Full email address
imap.coxmail.com
 • application note •

Service Provider Incoming Server Port Security Outgoing Server Port Security User Name Notes

Earthlink pop.earthlink.net 110 smtpauth.earthlink.net 587 Authentication Full email address

Flash (AT&T Email provided by

inbound.att.net 995 SSL outbound.att.net 465 SSL Full email address
Yahoo!) AT&T

Frontier pop3.frontier.com 995 SSL smtp.frontier.com 465 SSL/Authentication Full email address

465 for
pop.gmail.com 995 SSL
SSL SSL/Authentication IMAP must be
Gmail smtp.gmail.com Full email address enabled in Gmail
587 for settings
imap.gmail.com 993 SSL
TLS TLS/Authentication

25
110
80 Refer to GoDaddy
Server settings vary 995 Server settings vary by
GoDaddy by customer basis 143
SSL
customer basis
465 SSL Full email address support (480-
587 505-8877)
993
3535
Verizon.net email
GTE.net pop.verizon.net 995 SSL smtp.verizon.net 465 SSL User name only moving to AOL
Mail

Hawaiian SMTP requires

mail.hawaiiantel.net smtp.hawaiiantel.net authentication:
Telecom username/pass
Rebranded as
Outlook.com.
Hotmail/Windows 25 Use native Email
pop3.live.com 995 SSL smtp.live.com SSL/TLS Full email address
Live 587 app on device for
Hotmail, Live, or
Outlook.com

SSL
iCloud imap.mail.me.com 993 SSL smtp.mail.me.com 587
Use TLS if SSL fails
Full email address

pop.lycos.com 110 POP and IMAP

access require
Lycos smtp.mail.lycos.com 587 User name only
subscription to
imap.lycos.com 143 Plus.
Email provided by
Mindspring pop.mindspring.com 110 smtpauth.earthlink.net 587 SSL/Authentication Full email address
Earthlink

25 or Legacy customers
MSN.com pop3.live.com 995 SSL smtp.live.com
587
TLS/Authentication Full email address
only

mail.[yourdomain]. smtp.[yourdomain]. 587 or For Verizon use

Network Solutions com
110
com 2525
Authentication Full email address
port 587 for SMTP

NetZero pop.netzero.com 995 SSL smtp.netzero.com 465 SSL/Authentication Username only

25 Authentication Use device app

for Hotmail, Live
Outlook.com pop3.live.com 995 SSL smtp.live.com Full email address
or Outlook.com
587 SSL/TLS
email
Email provided by
PacBell inbound.att.net 995 SSL outbound.att.net 465 SSL Full email address
AT&T

pop.emailsrver.com 110

secure.emailsrvr. 25
995 SSL 587 Use secure SMTP
com
Rackspace smtp.emailsrvr.com 2525 SSL Full email address if using secure
imap.emailsrvr.com 143 SSL 8025 POP or IMAP
465
secure.emailsrvr.
993 SSL
com
 • application note •

Service Provider Incoming Server Port Security Outgoing Server Port Security User Name Notes

995
Email provided
Road Runner mail.twc.com mail.twc.com 587 Full email address
by TWC
993
(IMAP)
pop.rcn.com 110 25 or
RCN smtp.rcn.com
587
Full email address
imap.rcn.com 143
POP server: inbound.
995 outbound.att.net 465
att.net Email provided by
SBC Global SSL SSL Full email address
AT&T
IMAP server: imap.
993 smtp.mail.att.net 587
mail.att.net
Email provided by
snet.net inbound.att.net 995 SSL outbound.att.net 465 SSL Full email address
AT&T

993
Spectrum mobile.charter.net
(IMAP)
SSL mobile.charter.net 587 SSL/Authentication Full email address

pop.cci.net 110 Email provided

Surewest smtpauth.mycci.net 587 Authentication Full email address by Consolidated
imap.mycci.net 143 Communications

inbound.att.net 995 outbound.att.net 465

Email provided by
swbell.net SSL SSL Full email address
AT&T
imap.mail.att.net 993 smtp.mail.att.net 587

110
Time Warner Cable mail.twc.com
143
mail.twc.com 587 Full email address
IMAP
US Army us.army.mil 993 SSL mailrouter.us.army.mil 465 SSL Username only
Verizon LTE
incoming.verizon.net 995 SSL outgoing.verizon.net 465 SSL/Authentication Username only
Installed
pop.windstream.net
Windstream 993 SSL smtp.windstream.net 465 SSL Full email address
imap.windstream.net
Yahoo prefers
imap.mail.yahoo. 465 or
Yahoo! (Ymail) com
993 SSL smtp.mail.yahoo.com
587
SSL/Authentication Full email address IMAP on mobile
devices
465 or
Yahoo! Mail Plus pop.mail.yahoo.com 995 SSL smtp.mail.yahoo.com
587
SSL/Authentication Full email address

Yahoo Small Yahoo prefers

imap.mail.yahoo. smtp.bizmail.yahoo.
993 SSL 465 SSL/Authentication Full email address IMAP on mobile
Business com com
devices

Notes
• The provider of the email services may make use of Secure Socket Layer (SSL) or Transport Layer
Security (TTL), which provide a level of encryption. SSL is the earlier version replaced by TTL today.
Most services today use that method.
• The port used by the service is a number used to establish a connection. Some common port
numbers are shown in the list.

WP_032
 • application note •

Enter the SMS address to send text messages. Common providers of email to SMS include:

Carrier SMS gateway domain

AT&T 10-digit [email protected]
Sprint 10-digit [email protected]
U.S. Cellular 10-digit [email protected]
Verizon 10-digit [email protected]

• A maximum of 10 contacts may be specified to receive alerts.

• Each contact may have two addresses such as email and SMS addresses.
• Each contact may have different events to trigger the alert to that individual.
• The three events that may be configured are alarms, profile actions or analog input
errors (sensors).
• Each event may be specific to one or all of the same types such as one specific
sensor or all sensors for an alert to be sent.

AN_0520