Annual Report: Lifting Standards Worldwide
Annual Report: Lifting Standards Worldwide
Annual Report: Lifting Standards Worldwide
LEEA
Annual Report
2 LEEA Annual Report
Welcome
The Lifting Equipment Engineers Association (LEEA) is committed
to upholding high standards of quality. Our vision is ‘To promote
enhanced standards and sustainable development for the
Worldwide Lifting and Safety Industry’.
Contents
Chairman’s Report 5
CEO Report 6
Company Highlights 10
Technical Support 12
Member Engagement 14
Business Support 15
Raising Awareness 16
Financial Information 18
Chairman’s Report
I am delighted to introduce the LEEA Annual Report for 2018. From the perspective of the
Chairman and a consistent Board member for over 20 years, I feel that LEEA now stands at a
point as if it is the beginning of another phase in its development.
This, as mentioned in my welcome address at last year’s AGM not a trade association that is measured simply by the size
can only really be appreciated by looking long term at the past of its membership.
achievements of the Association.
This in itself is illustrative of the Board’s vision for LEEA. As we
I am grateful to chair a Board who are committed and unified in move forward we want a trade association that speaks with its
driving forward the performance of LEEA. We work hard together members but also on behalf of its members. Whilst LEEA provides
for the betterment and improvement of the industry, globally. training and support services, they are part of the whole.
A significant part of the new phase in LEEA’s development In particular I look at this report and see that we are strengthening
is directly related to the stability of the Board, the loyalty, our performance in long established areas of LEEA ‘s operations.
commitment and abilities of the LEEA senior management team
The team is delivering more member engagement, more training
and the appointment of a new CEO.
and more technical support than before. Clearly this is impressive.
I am sure members would agree that the appointment of a new But we also see changes and innovations which are helping the
CEO should make a difference. This has proven to be the case with LEEA vision to become a reality.
the appointment of Dr Ross Moloney. The new CEO and senior
2019 promises to be an exciting year for LEEA. More engagement
management team has enabled the Board to work with a greater
with governments and their agencies, campaigns and tools to
collaborative spirit and total transparency.
attract new recruits for members, training solutions in languages
We recognise that LEEA has many strengths but we also see that other than English, member benefits, reducing overheads to re-
to reach our potential we must look at things differently and find focus the team on member impact are things that we want to see
new approaches. and that the team are planning to deliver.
We have members across the globe and the LEEA team continue In summary, the team has delivered a year they can look back
to report significant interest in joining the association. But our on with satisfaction. The entire team has risen admirably to the
priority is not to grow member numbers, but rather to secure challenges brought about by a significant change process, which
outstanding service for current members. has seen the company refocus its staff resources to support a
busy delivery programme and look to deliver more value and
Ross Moloney and his team have many targets, but membership
impact for members.
growth is not one. We want a LEEA of which we can be proud,
Paul Fulcher
6 LEEA Annual Report
CEO Report
It was a huge honour to join LEEA in January 2018. Ours is an association with a proud history
and many clear strengths on which we can build as we take LEEA into the future. Our vision is
clear, and our focus is set. The Board of Directors, our members and the LEEA team have a real
passion for all things LEEA.
LEEA Annual Report 7
My personal determination is for LEEA to become the best trade heart of everything we do is an utter commitment to our members
association in the world and by this, I mean that LEEA will deliver and this is underpinned by an approach to delivery based on
enormous impact and benefit for our members. I hope that what planning and tight management. I have included some insights
follows shows that we are on that path. Just as there are strengths, into our year on year performance, there were others, but the data
we have areas where we know that can improve. paints a picture of industry and diligence. As an association we
believe that delivering for our members comes when we have a
As you will see from the remainder of this report, in 2018 LEEA has
clear vision and carefully managed plans.
successfully undertaken some remarkable work across the globe.
Changes this year have included refocusing our resources to
By the end of 2018 we will have completed over eighty projects,
deliver for members. Where possible we have cut overheads
all of which deliver against our organisational vision and our three
and brought in additional capacity. Consequently, we have new
strategic priorities.
members of the team in training, member engagement and soon
Highlights for me include: in the technical support team.
• LEEA has conducted more audits and member visits than The Board have been clear, they want LEEA to engage and support
any previous year. members at every turn. So, we are working to that brief.
• We have delivered more technical advice to our membership Whilst we can look at 2018 with some satisfaction, we understand
than ever before. that we have lots more to do.
• Our monthly LEEA Bulletin delivers updates and insights So, in 2019 we will raise our game still further. There will be more
to employers around the world. working with and on behalf of our members. The requirements
of membership will be fiercely protected, with one expected
• Our quarterly The Lifting Engineer reaches stakeholders,
consequence being to make it harder to join and remain as a
end users, influencers and decision makers in every corner
member of LEEA. Across the world this has been the number one
of the globe.
wish of LEEA members.
• We have delivered a record amount of training in 2018 both in
End users will more fully understand the value of working with
person and on our e-learning platform.
LEEA members. We will conduct more training, hold more member
• I have personally met with numerous trade associations in events and give more technical advice.
end user markets pushing the messages of LEEA members
But we will also support our members in new and innovative
out across the relevant supply chains.
ways. We will conduct monthly webinars for our members. We
• We are developing important relationships with end will work to address the difficulty in recruiting new recruits into
users, ensuring that they see the benefit of working the sector by encouraging and supporting school and college
with LEEA members. engagement. We will look to provide enhanced member benefits
and support in HR, legal and others.
• We are increasing our profile with politicians and
governmental agencies across the world. On a personal note, I owe a thank you to the Board, members and
staff of LEEA. I have met with many members and gained their
• LEEA is growing the team to respond to members’ needs
views on LEEA and what the future might look like. I am grateful
and requests.
for their time and frankness!
The association’s impact this year has been delivered because of
Consequently, we are excited about our plans for 2019 and we are
our committed and expert staff. I have asked them to do things
committed to delivering against your expectations.
differently, and they have responded with real enthusiasm. At the
Annual
Report 2018
The Lifting Equipment Engineers Association (LEEA)
has a long history of working to promote enhanced
standards and sustainable development for the
worldwide lifting and safety industry. It is this vision
that continues to guide and underpin the work of the
association.
The LEEA Board works with the Chief Executive Officer to develop
organisational strategy, set and monitor key performance indicators, act as
representatives of the membership and also ensure good governance across
the association.
Company
Highlights 2018
LEEA is actively involved in all aspects of the industry, promoting the highest technical
and safety standards and offering a wide range of services and support to our worldwide
membership, including: Training Services, Official Industry Representation, Publications,
Technical Support, Health and Safety, Standards Setting and Marketing.
We have over 1,170 member companies based in 69 countries. We hold a database of 12,000+
practitioners who have qualified as testers and examiners through our Diploma/Advanced
Programme Training Schemes.
LEEA Annual Report 11
718
days of face-to-face training
1,224
online students have been
studying online in 2018.
17,391
online learning modules have been completed so far this year.
Instructor led training has been delivered in We have begun the process of developing an Apprenticeship.
We have arranged and
17 countries (12 in 2017)
462
Over 1.3 million
delivered
Combined Member Training minutes (22000 hours or 900 days, 2.5 years) has been
events have been delivered in Qatar, spent on LEEA studies by our e-learners
Trinidad, Australia, Egypt and Saudi Arabia. (increase of 48% on 2017 figures).
483 1,659
LEEA qualified technicians (170
in 2017) have completed 1681
assessment papers have
been submitted, marked and
returned (up 25% on 2017).
The Learning and Development team at LEEA is an integral part of the value of membership.
As the Chair of the Learning and Development Committee, I support the team to ensure that
the curriculum and training LEEA delivers is absolutely in line with what members need now
and in the future. I have been delighted to be involved in this process, and look forward to
seeing LEEA continue its work in this area.
Kat Moss, Chair of the Learning and Development Committee
12 LEEA Annual Report
Technical Support
We have introduced a new system to manage and respond to technical queries. In the initial 16
weeks the LEEA Technical Triage process received and dealt with 116 technical enquiries, with
60% being fully resolved within 48 hours.
13 159 33
In 2018 we had In 2018 we had
As promised, 2018 has been a year of progress. The Technical Support team have
worked tirelessly to roll out the additional Technical sub-committees to enable
engagement with a greater number of our members than ever before. All these
results brings an even greater need for competent advice, and we are in the process
of actively recruiting more technical resource to support these endeavours.
Derek Buck, Chairman of the Technical Committee.
LEEA Annual Report 13
14 LEEA Annual Report
Member Engagement
580
183
We have received Monthly LEEA Bulletin for members is
content-led and is delivered to
1,756
834 visits to members
(348 in 2017).
new member applications. 12% of applicants were
refused membership at the first hurdle.
recipients. Open rate is 29.9% v
sector average of 16.5%.
Member numbers
Exiting
Region Total 2017 New for 2018 Total 2018 Growth vs. 2017
members 2018
Business Support
1,123 3,651
The team processed 542 requests for publications.
certificates were printed and issued for successful LEEA Academy enrolment and
candidates (832 in 2017). support emails were processed.
16 LEEA Annual Report
Raising Awareness
Over the last 6 months LEEA has been featured in at least 32 publications. These have a mix
of UK, US, Canada, Australia, New Zealand, South African and International readership. The
publications are in Lifting, Construction, Manufacturing, Ports, Logistics, Materials Handling,
Recycling, Energy, Training and Plant Maintenance. Titles include:
Crane and Hoist Lift & Hoist International Rock Road and Recycle
Handling & Storage Solutions Material Handling Wholesaler Wire Rope News
We are developing relationships with end Met with governmental agencies, politicians
user trade associations and other relevant and stakeholders raising awareness of LEEA
stakeholders. These include: members across the globe.
• Chartered Institute of • Abu Dhabi Quality and
Logistics and Transport Conformity Council LEEA has exhibited across a number of
supply chains and countries.
38 59
• Confederation of British • Bahrain Ministry of
Metalformers Labour
Financial
Information
Statement of income and retained earnings
for the year ended 31 December 2017