Verbal Vs Non-Verbal Communication

VERBAL vs NON-VERBAL COMMUNICATION
Communication is simply the act of transferring information from one

place, person or group to another.
Every communication involves at least one sender, a message and a

recipient. This may sound simple, but communication is actually a very
complex subject.
The transmission of the message from sender to recipient can be affected

by a huge range of things. These include our emotions, the cultural
situation, the medium used to communicate, and even our location. The
complexity is why good communication skills are considered so
desirable by employers around the world: accurate, effective and
unambiguous communication is extremely hard.
There are two types of communication Verbal and Non-verbal. Verbal

communication is a form of communication in which you use words to
interchange the information with other people either in the form of
speech or writing.
On the contrary, Nonverbal communication does not use words for

communicating anything, but some other modes are used, i.e. where
communication takes place by way of unspoken or unwritten messages
such as body language, facial expressions, sign language and so forth. In
this article excerpt, we’ve broken down all the important differences
between verbal and non-verbal communication in detail.
The communication in which the sender uses words, whether spoken or

written, to transmit the message to the receiver is known as
Verbal Communication. It is the most effective form of communication
that leads to the rapid interchange of information and feedback. There
are fewer chances of misunderstanding as the communication between
parties is clear, i.e. the parties are using words for saying anything.
The communication can be done in two ways (i) Oral – like face to face
communication, lectures, phone calls, seminars, etc. (ii) Written –
Letters, E- mail, SMS, etc. There are two types of communication, they
are:
 Formal Communication: Also termed as official communication, it

is a type of communication in which the sender follows a pre-
defined channel to transmit the information to the receiver is
known as formal communication.
 Informal Communication: Most commonly known as grapevine,

the type of communication in which the sender does not follow any
pre-defined channels to transmit the information is known as
informal Non-verbal communication is based on the understanding
of the parties to communication, as the transmission of messages
from the sender to receiver is wordless i.e. the communication uses
signs. So, if the receiver understands the message completely and
proper feedback is given afterwards, then the communication
succeeds.
Non-verbal communication is based on the understanding of the parties

to communication, as the transmission of messages from the sender to
receiver is wordless i.e. the communication uses signs. So, if the receiver
understands the message completely and proper feedback is given
afterwards, then the communication succeeds.
It complements the verbal communication many times, to understand the

mindset and the status of the of the parties, which is not spoken by them,
but it is an act of understanding. The types of Non-verbal
communication are as under:
 Chronemics: The use of time in communication is chronemics,
which speaks about the personality of the sender/receiver like
punctuality, the speed of speech, etc.
 Vocalics: The volume, tone of voice and pitch used by the sender
for communicating a message to the receiver is known as vocalics
or paralanguage.
 Haptics: The use of touch in communication is the expression of
feelings and emotions.
 Kinesics: It is the study of the body language of a person, i.e.,
gestures, postures, facial expressions, etc.
 Proxemics: The distance maintained by a person while
communicating with others, communicates about the relationship
of the person with others like intimate, personal, social and public.
 Artifacts: The appearance of a person speaks about his personality,
i.e. by way of clothing, carrying jewellery, lifestyle, etc. This kind
of communication is known as artifactual communication.
The use of words in communication is Verbal communication. The

communication, which is based on signs, not on words is Non-verbal
communication.
There are very fewer chances of confusion in verbal communication

between the sender and receiver. Conversely, the chances of
misunderstanding and confusion in non-verbal communication are very
much as the use of language is not done.
In verbal communication, the interchange of the message is very fast

which leads to rapid feedback. In opposition to this, the non-verbal
communication is based more on understanding which takes time and
hence it is comparatively slow.
In verbal communication, the presence of both the parties at the place of

communication is not necessary, as it can also be done if the parties are
at different locations. On the other hand, for an effective non-verbal
communication, both the parties must be there, at the time of
communication.
In verbal communication, the documentary evidence is maintained if the

communication is formal or written. But there is no conclusive
evidence in case of non-verbal communication.
Verbal communication fulfils the most natural desire of humans – talk.

In the case of Non-verbal communication, feelings, status, emotions,
personality, etc. are very easily communicated, through the acts done by
the parties to the communication.
Verbal and Non-verbal communication are not contradictory to each

other, but they are complementary as somebody has rightly said,”
Actions are louder than words.” In short, both goes side by side and
helps a human being, to interact and respond to other human beings.
Verbal communication is obviously an important part of life as we use

words to communicate. But have you ever thought, that a small baby
cannot use language or words to speak, but he chooses signs to show his
anger, happiness, and sorrow? Similarly, deaf and dumb persons also use
sign language for communicating with other people. So, this is the
significance of Non-verbal communication in many lives.

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VERBAL vs NON-VERBAL COMMUNICATION

Communication is simply the act of transferring information from one

Every communication involves at least one sender, a message and a

The transmission of the message from sender to recipient can be affected

There are two types of communication Verbal and Non-verbal. Verbal

On the contrary, Nonverbal communication does not use words for

The communication in which the sender uses words, whether spoken or

 Formal Communication: Also termed as official communication, it

 Informal Communication: Most commonly known as grapevine,

Non-verbal communication is based on the understanding of the parties

It complements the verbal communication many times, to understand the

The use of words in communication is Verbal communication. The

There are very fewer chances of confusion in verbal communication

In verbal communication, the interchange of the message is very fast

In verbal communication, the presence of both the parties at the place of

In verbal communication, the documentary evidence is maintained if the

Verbal communication fulfils the most natural desire of humans – talk.

Verbal and Non-verbal communication are not contradictory to each

Verbal communication is obviously an important part of life as we use

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