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    Annotated Bibliography Assignment - Ravi K

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    Ambreen Mahmood
    The annotated bibliography discusses three studies related to internet security and online/e-banking. The first study examines how trust and perceived risk impact internet banking adoption in India. The second looks at how security, privacy, trust and awareness affect adult acceptance of e-banking in India. The third outlines challenges and opportunities of internet banking in India, including the need for awareness, robust IT infrastructure, and trained banking professionals.

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    Annotated Bibliography Assignment - Ravi K

    Uploaded by

    Ambreen Mahmood
    26 views2 pages
    The annotated bibliography discusses three studies related to internet security and online/e-banking. The first study examines how trust and perceived risk impact internet banking adoption in India. The second looks at how security, privacy, trust and awareness affect adult acceptance of e-banking in India. The third outlines challenges and opportunities of internet banking in India, including the need for awareness, robust IT infrastructure, and trained banking professionals.

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    Annotated bibliography assignment_Ravi K

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    The annotated bibliography discusses three studies related to internet security and online/e-banking. The first study examines how trust and perceived risk impact internet banking adoption in India. The second looks at how security, privacy, trust and awareness affect adult acceptance of e-banking in India. The third outlines challenges and opportunities of internet banking in India, including the need for awareness, robust IT infrastructure, and trained banking professionals.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    26 views2 pages

    Annotated Bibliography Assignment - Ravi K

    Uploaded by

    Ambreen Mahmood
    The annotated bibliography discusses three studies related to internet security and online/e-banking. The first study examines how trust and perceived risk impact internet banking adoption in India. The second looks at how security, privacy, trust and awareness affect adult acceptance of e-banking in India. The third outlines challenges and opportunities of internet banking in India, including the need for awareness, robust IT infrastructure, and trained banking professionals.

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 2

    Annotated Bibliography

    Topic: Internet Security

    Roy, Sanjit Kumar, Ankit Kesharwani, and Shailendra Singh Bisht. "The impact of
    trust and perceived risk on internet banking adoption in India." International
    Journal of Bank Marketing (2012).
    In this study the author have studied the internet security from the perspective of trust
    and perceived risk. Perceived risk and trust can become one of the parameters to
    understand internet security influence on the behavior of the customer. Trust depends
    upon the privacy and security factors of an online banking website. The website design
    also plays an important role in engendering trust in the minds of the customer. The
    authors observed that higher the level of trust, there was lower risk perception and
    higher adoption of internet banking in India. The lower risk perception helps the
    customer to accept the online banking platform without any hesitations.

    Dixit, Neha, and K. Saroj. "Acceptance of e-banking among adult customers: An


    empirical investigation in India." The Journal of Internet Banking and
    Commerce 15.2 (1970): 1-17.

    In this study the authors have studied the ease of acceptance of e-banking by adult
    customers. It is seen that the adult customers are very much reluctant to take risks with
    new technologies, so they abstain from using it. The authors have internet security from
    the perspective of security & privacy, trust, innovativeness, familiarity, awareness level.
    The authors opined that increase in security and privacy, trust and awareness level increases
    the adoption of e-banking services. Adults are very much reluctant to change their ways to carry
    out certain procedure. Training and awareness will make the adults much acquainted with the
    technology, which leads to the easy acceptance of the process. The banking firms should strive
    to engender trust into system by partnering with security and privacy service providers so that
    the risk of carrying out transaction in the website is reduced. The creative and innovative way
    the website is presented to the customer, the security and privacy features added to the website
    will help the banking firms to convince the customers to adopt internet banking
    Ingle, Arun, and Rajendrasingh Pardeshi. "Internet banking in India: Challenges
    and opportunities." IBMRD's Journal of Management & Research 1.1 (2012): 13-
    18.
    The authors in this research have studied the challenges and opportunities of internet
    banking in India. As this system of banking is new to the Indian scenario, acceptance of
    the same is very difficult. Consumers will be highly reluctant to accept because of fear
    of loss of money or data utilization. Having kept these in mind the authors have
    conducted this study. Having understood the parameter, the authors have suggested
    that the banks act on creating awareness about the services so that people in large
    numbers accept the internet banking services. The study has brought out many
    challenges and opportunities in banking industry with respect to implementation of the
    online banking system. The primary challenges faced is the robust IT infrastructure
    which is critical for the effective and efficient processing. Later comes the skill required
    to operate the system. The banking professionals have to be trained in such a way that
    they are very much acquainted with the system, so that they can cater to the needs of
    the customers in a very efficient manner

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