Primergy Tx300 S7 / Rx350 S7 Server: Operating Manual

Operating Manual - English
PRIMERGY TX300 S7 / RX350 S7

Server
Operating manual
Edition July 2014

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Copyright and Trademarks

Copyright © 2014 Fujitsu Technology Solutions GmbH.
All rights reserved.

Delivery subject to availability; right of technical modifications reserved.
All hardware and software names used are trademarks of their respective manufacturers.
– The contents of this manual may be revised without prior notice.
– Fujitsu assumes no liability for damages to third party copyrights or other rights arising from
the use of any information in this manual.
– No part of this manual may be reproduced in any without the prior written permission of
Fujitsu.
Microsoft, Windows, Windows Server, and Hyper V are trademarks or registered trademarks of
Microsoft Corporation in the USA and other countries.
Intel and Xeon are trademarks or registered trademarks of Intel Corporation or its subsidiaries
in the USA and other countries.
Before reading this manual
For your safety

This manual contains important information for safely and correctly using this
product.
Carefully read the manual before using this product. Pay particular attention to
the accompanying manual "Safety Notes and Regulations" and ensure these
safety notes are understood before using the product. Keep this manual and the
manual "Safety Notes and Regulations" in a safe place for easy reference while
using this product.
Radio interference
This product is a "Class A" ITE (Information Technology Equipment). In a
domestic environment this product may cause radio interference, in which case
the user may be required to take appropriate measures. VCCI-A
Aluminum electrolytic capacitors

The aluminum electrolytic capacitors used in the product's printed circuit board
assemblies and in the mouse and keyboard are limited-life components. Use of
these components beyond their operating life may result in electrolyte leakage
or depletion, potentially causing emission of foul odor or smoke.
As a guideline, in a normal office environment (25°C) operating life is not
expected to be reached within the maintenance support period (5 years).
However, operating life may be reached more quickly if, for example, the
product is used in a hot environment. The customer shall bear the cost of
replacing replaceable components which have exceeded their operating life.
Note that these are only guidelines, and do not constitute a guarantee of
trouble-free operation during the maintenance support period.
High safety use

This product has been designed and manufactured to be used in commercial
and/or industrial areas as a server.
When used as visual display workplace, it must not be placed in the direct field
of view to avoid incommoding reflections (applies only to TX server systems).
The device has not been designed or manufactured for uses which demand an
extremely high level of safety and carry a direct and serious risk of life or body
if such safety cannot be assured.
TX300 S7 / RX350 S7 Operating Manual

These uses include control of nuclear reactions in nuclear power plants,
automatic airplane flight control, air traffic control, traffic control in mass
transport systems, medical devices for life support, and missile guidance
control in weapons systems (hereafter, "high safety use"). Customers should
not use this product for high safety use unless measures are in place for
ensuring the level of safety demanded of such use. Please consult the sales
staff of Fujitsu if intending to use this product for high safety use.
Measures against momentary voltage drop

This product may be affected by a momentary voltage drop in the power supply
caused by lightning. To prevent a momentary voltage drop, use of an AC
uninterruptible power supply is recommended.
(This notice follows the guidelines of Voltage Dip Immunity of Personal
Computer issued by JEITA, the Japan Electronics and Information Technology
Industries Association.)
Technology controlled by the Foreign Exchange and Foreign Trade

Control Law of Japan
Documents produced by Fujitsu may contain technology controlled by the
Foreign Exchange and Foreign Trade Control Law of Japan. Documents which
contain such technology should not be exported from Japan or transferred to
non-residents of Japan without first obtaining authorization in accordance with
the above law.
Harmonic Current Standards

This product conforms to harmonic current standard JIS C 61000-3-2.
Only for the Japanese market:

About SATA hard disk drives
The SATA version of this server supports hard disk drives with SATA / BC-SATA
storage interfaces. Please note that the usage and operation conditions differ
depending on the type of hard disk drive used.
Please refer to the following internet address for further information on the
usage and operation conditions of each available type of hard disk drive:
http://jp.fujitsu.com/platform/server/primergy/harddisk/
Operating Manual TX300 S7 / RX350 S7

Only for the Japanese market:
I Although described in this manual, some sections do not apply to the
Japanese market. These options include:
– CSS (Customer Self Service)

Contents
1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
1.1 Concept and target groups for this manual . . . . . . . . . 11

1.2 Documentation overview . . . . . . . . . . . . . . . . . . . 12
1.3 Notational conventions . . . . . . . . . . . . . . . . . . . . 14
2 Functional overview . . . . . . . . . . . . . . . . . . . . . . 15
2.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2.2 Server specification . . . . . . . . . . . . . . . . . . . . . . 25
3 Installation steps, overview . . . . . . . . . . . . . . . . . . 33
4 Important information . . . . . . . . . . . . . . . . . . . . . 35
4.1 Safety instructions . . . . . . . . . . . . . . . . . . . . . . . 35

4.2 CE conformity . . . . . . . . . . . . . . . . . . . . . . . . . 43
4.3 FCC Class A Compliance Statement . . . . . . . . . . . . . 44
4.4 Transporting the server . . . . . . . . . . . . . . . . . . . . 45
4.5 Notes on installing the server in the rack . . . . . . . . . . . 46
4.6 Environmental protection . . . . . . . . . . . . . . . . . . . 47
5 Hardware installation . . . . . . . . . . . . . . . . . . . . . . 49
5.1 Unpacking the server . . . . . . . . . . . . . . . . . . . . . 50

5.2 Setting up the floorstand model . . . . . . . . . . . . . . . . 51
5.2.1 Mounting the anti-tilt bracket . . . . . . . . . . . . . . . . . . . 51
5.3 Installing/removing the rack model . . . . . . . . . . . . . . 52
5.4 Connecting devices to the server . . . . . . . . . . . . . . . 54
5.5 Connecting the server to the mains . . . . . . . . . . . . . . 56

Contents
5.5.1 Using the cable clamp . . . . . . . . . . . . . . . . . . . . . . 57

5.6 Notes on connecting/disconnecting cables . . . . . . . . . . 58
6 Starting up and operation . . . . . . . . . . . . . . . . . . . . 61
6.1 Access to the drives (floorstand model) . . . . . . . . . . . . 61

6.1.1 Enabling access to the accessible drives . . . . . . . . . . . . . 61
6.1.2 Access to the HDD modules (floorstand model) . . . . . . . . . 63
6.2 Controls and indicators . . . . . . . . . . . . . . . . . . . . . 64
6.2.1 Front of server . . . . . . . . . . . . . . . . . . . . . . . . . . 64
6.2.1.1 ID card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
6.2.1.2 Control elements . . . . . . . . . . . . . . . . . . . . . . . 66
6.2.1.3 Indicators on the control panel . . . . . . . . . . . . . . . . 67
– . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
6.2.1.4 Indicators on the drives . . . . . . . . . . . . . . . . . . . . 69
6.2.2 Rear of server . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
6.3 Switching the server on and off . . . . . . . . . . . . . . . . 75
6.4 Configuring the server . . . . . . . . . . . . . . . . . . . . . 78
6.4.1 Configuring the onboard SAS/SATA controller . . . . . . . . . . 78
6.4.2 Configuring the SAS/SATA RAID controller . . . . . . . . . . . . 79
6.4.3 Configuring the server and installing the operating system
with the ServerView Installation Manager . . . . . . . . . . . . . 80
6.4.4 Configuring the server and installing the operating system
without the ServerView Installation Manager . . . . . . . . . . . 81
6.5 Cleaning the server . . . . . . . . . . . . . . . . . . . . . . . 82
7 Property and data protection . . . . . . . . . . . . . . . . . . 83
7.1 BIOS Setup security functions . . . . . . . . . . . . . . . . . 83
8 Troubleshooting and tips . . . . . . . . . . . . . . . . . . . . 85
8.1 Power-on indicator remains unlit . . . . . . . . . . . . . . . . 85

8.2 Server switches itself off . . . . . . . . . . . . . . . . . . . . 86
8.3 Screen remains blank . . . . . . . . . . . . . . . . . . . . . . 86
8.4 Flickering stripes on monitor screen . . . . . . . . . . . . . 87

Contents
8.5 No screen display or display drifts . . . . . . . . . . . . . . 87

8.6 No mouse pointer displayed on screen . . . . . . . . . . . . 87
8.7 Incorrect date and time . . . . . . . . . . . . . . . . . . . . 88
8.8 Hard disk drive error messages at system boot . . . . . . . 88
8.9 Added drive reported as defective . . . . . . . . . . . . . . 89
8.10 Error message on screen . . . . . . . . . . . . . . . . . . . 89
8.11 Expansion cards or onboard devices not recognized . . . . 89
8.12 Temperature warning . . . . . . . . . . . . . . . . . . . . . . 90
8.13 No effect of keyboard or mouse . . . . . . . . . . . . . . . . 90
8.14 Optical drive cannot read data . . . . . . . . . . . . . . . . 90

Contents

1 Introduction
PRIMERGY TX300 S7
The PRIMERGY TX300 S7 is a no compromise tower server with maximum
levels of performance, expandability and availability. It combines the
performance of Intel® Xeon® processors E5 family with up to two 6GB general-
purpose computing on graphics processing units (GPGPU) for computationally
intensive applications.
The new modular concept supports excellent expandability with up to 24 2.5-
inch hard disk drives or up to 12 3.5-inch hard disk drives, up to 10 PCIe Gen 3
cards and up to 768GB memory. Moreover the 4 hot-plug, power supply units
with up to 94% efficiency and the new power management, will result in lower
operational costs. Thanks to the upgrade kits as well as the cost-saving LAN
options, the TX300 S7 is prepared for future requirements. TX300 S7 is ideal
for database, consolidation or high performance computing scenarios.
PRIMERGY RX350 S7
The PRIMERGY RX350 S7 is a 4U rack server with maximum levels of
performance, expandability and availability. It combines the performance of
Intel® Xeon® processors E5 family with up to two 6GB general-purpose
computing on graphics processing units (GPGPU) for computationally intensive
applications.
The new modular concept supports excellent expandability with up to 24 2.5-
inch hard disk drives or up to 12 3.5-inch hard disk drives, up to 10 PCIe Gen 3
cards and up to 768GB memory. Moreover the 4 hot-plug, power supply units
with up to 94% efficiency and the new power management, will result in lower
operational costs. Thanks to the upgrade kits as well as the cost-saving LAN
options, the RX350 S7 is prepared for future requirements. RX350 S7 is ideal
for database, consolidation or high performance computing scenarios.
1.1 Concept and target groups for this manual

This operating manual describes how to install, set up and operate your server.
This operating manual is intended for those responsible for installing the
hardware and ensuring that the system runs smoothly. It contains all the
information you need to put your PRIMERGY TX300 S7⁄ RX350 S7 into
operation.
TX300 S7 / RX350 S7 Operating Manual 11

Introduction
To understand the various expansion options, you will need to be familiar with
the fields of hardware and data transmission and you will require a basic
knowledge of the underlying operating system.
1.2 Documentation overview

More information on your PRIMERGY TX300 S7⁄ RX350 S7 can be found in the
following documents:
– "Quick Start Hardware - PRIMERGY TX300 S7" leaflet
(only included as a printed copy)
– "Quick Start Hardware - PRIMERGY RX350 S7" leaflet
(only included as a printed copy)
– "Quick Start Software - Quick Installation Guide" DVD booklet
(only included with the ServerView Suite as a printed copy)
– "Safety Notes and Regulations" manual
" 安全上のご注意 " for the Japanese market
– "Warranty" manual
" 保証書 " for the Japanese market
– "ServerView Suite Local Service Concept - LSC" manual
– "Returning used devices" manual and "Service Desk" leaflet
" サポート＆サービス " for the Japanese market
– "PRIMERGY TX300 S7⁄ RX350 S7 Server Upgrade and Maintenance
Manual"
– "D2949 BIOS Setup Utility for PRIMERGY TX300 S7⁄ RX350 S7 Reference
Manual"
– "Integrated RAID for SAS User Guide"
– "LSI MegaRAID - SAS Software User Guide"
– "Modular RAID Controller / Modular SAS HBA Installation Guide"
12 Operating Manual TX300 S7 / RX350 S7

Introduction
I PRIMERGY manuals are available in PDF format on the

ServerView Suite DVD 2. The ServerView Suite DVD 2 is part of the
ServerView Suite supplied with every server.
If you no longer have the ServerView Suite DVDs, you can obtain the
relevant current versions using the order number U15000-C289 (the
order number for the Japanese market: please refer to the configurator
of the server http://jp.fujitsu.com/platform/server/primergy/system/).
The PDF files of the manuals can also be downloaded free of charge
from the Internet. The overview page showing the online documentation
available on the Internet can be found using the URL (for EMEA market):
http://manuals.ts.fujitsu.com. The PRIMERGY server documentation can
be accessed using the Industry standard servers navigation option.
For the Japanese market:
Please refer to the following URL for the latest product manuals:
http://jp.fujitsu.com/platform/server/primergy/manual/
Before using the product, please check for additional information that
may be available under the following URL:
http://jp.fujitsu.com/platform/server/primergy/products/note/
Further sources of information:

– ServerView Suite Glossary on the ServerView Suite DVD 2
– Manual for the monitor
– Documentation for the boards and drives
– Operating system documentation
– Information files in your operating system

Introduction
1.3 Notational conventions

The following notational conventions are used in this manual:
Text in italics indicates commands or menu items.

"Quotation marks" indicate names of chapters and terms that are being
emphasized.
Ê describes activities that must be performed in the order
shown.
V CAUTION! pay particular attention to texts marked with this symbol.
Failure to observe this warning may endanger your life,
destroy the system or lead to the loss of data.
I indicates additional information, notes and tips.

2 Functional overview
This section provides information on the features and technical data of the
PRIMERGY TX300 S7⁄ RX350 S7 server. For information on key
characteristics and layout of the system board, see the "PRIMERGY Server
TX300 S7⁄ RX350 S7 Server Upgrade and Maintenance Manual".
2.1 Features
Customer Self Service (CSS)
The PRIMERGY Customer Self Service (CSS) concept enables you to identify
and replace the affected component yourself in the case of certain error
scenarios.
In the CSS concept, you can replace the following components yourself in the
event of an error:
– Hot-plug hard disk drives
– Hot-plug power supply units
– Memory modules
– System fans
– Expansion cards
For information on replacing these components, see the "PRIMERGY
TX300 S7⁄ RX350 S7 Server Upgrade and Maintenance Manual".
CSS indicators on the control panel and on the back of the PRIMERGY server
provide you with information if a CSS event arises.
You can also fit your server with a ServerView Local Service Panel, which
enables you to identify the type of component affected by the error directly on
the server.
In addition, CSS errors are displayed in the ServerView Operations Manager,
the server management software from Fujitsu.
In the event of errors, the ServerView Operations Manager refers you directly
to the affected component and its order information in the Illustrated Spares
catalog of the server in question. (This feature is not available for the Japanese
market.)

Functional overview
I Further information on the CSS concept is provided in the "PRIMERGY

ServerView Suite Local Service Concept - LSC" manual on the
ServerView Suite DVD 2.
For the latest information on optional products provided for the
TX300 S7⁄ RX350 S7 see the configurator of the server:
http://ts.fujitsu.com/products/standard_servers/index.html
(for the EMEA market)
http://jp.fujitsu.com/platform/server/primergy/system/
(for the Japanese market)
System board
The features of the system board are described in the "D2949 BIOS Setup
Utility for PRIMERGY TX300 S7⁄ RX350 S7 Reference Manual" for the
firmware.
Trusted Platform Module (TPM)

A Trusted Platform Module (TPM) for safer storage of keys can be implemented
as an option. This module enables programs from third party manufacturers to
store key information (e.g. drive encryption using Windows Bitlocker Drive
Encryption).
The TPM is activated via the BIOS system (for more information, refer to the
“D2949 BIOS Setup Utility for TX300 S7⁄ RX350 S7 Reference Manual").
V CAUTION!
– When using the TPM, note the program descriptions provided by the
third party manufacturers.
– You must also create a backup of the TPM content. To do this, follow
the third party manufacturer's instructions. Without this backup, if the
TPM or the system board is faulty you will not be able to access your
data.
– If a failure occurs, please inform your service about the TPM
activation before it takes any action, and be prepared to provide them
with your backup copies of the TPM content.

Functional overview
Hard disk drives

The server is shipped with one of the following drive cages:
– For up to eight 3.5-inch SAS/SATA HDD:
Up to eight SAS/SATA HDD modules can be used in the drive cage. Each
HDD module can accommodate a SAS/SATA HDD with a maximum height
of 1 inch. The module is connected to the SAS/SATA backplane wirelessly.
This allows HDD/SSD modules to be plugged in and pulled out easily.
Optionally, you can also install a hard disk expansion box (Multibay 2, see
also section "Accessible drives / components" on page 19) (with up to four
3.5-inch SAS/SATA HDD modules). The HDD in this expansion box are
controlled by a SAS expansion card or by a second 8-Port RAID Controller.
– For up to sixteen 2.5-inch SAS/SATA HDD/SSD:
Up to sixteen SAS/SATA HDD/SSD modules can be used in the drive cage.
Each HDD/SSD module can accommodate an SAS/SATA HDD/SSD with a
2.5-inch format. The module is connected to the SAS/SATA backplane
wirelessly. This allows HDD/SSD modules to be plugged in or pulled out
easily.
Optionally, you can also install a hard disk expansion box (with up to eight
2.5-inch SAS/SATA HDD/SSD modules). An additional SAS controller must
be installed in order to control the hard disk drives in this expansion box. The
HDD in this expansion box are controlled by a SAS expandsion card or by a
second 8-Port RAID Controller.
I Hybrid configurations of SAS and SATA HDD/SSD modules are not
supported.
Onboard SAS/SATA controller

A SAS/SATA controller is integrated on the system board; up to four SAS or
SATA hard disk drives can be connected to the controller. The LSI Embedded
MegaRAID software (Software RAID) supports RAID levels 0, 1 and 10. The
SAS functionallity needs to be enabled separately by using a ROM1 SCU Key.
For more information on configuring the controller, see section "Configuring the
onboard SAS/SATA controller" on page 78.

Functional overview
SAS/SATA RAID controller

The server is available with the following SAS/SATA RAID controllers for
operating the internal SAS/SATA hard disk drives:
– Modular RAID 0/1 controller with "MegaRAID functionality"
(SAS MegaRAID) for SAS1.0 and SAS2.0
RAID levels 0, 1,10 and 1E are supported for internal hard disk drive
configurations.
– Modular RAID 5/6 controller with "MegaRAID functionality"
(SAS MegaRAID) for SAS1.0 and SAS2.0
RAID levels 0, 1, 10, 1E, 5, 50, 6 and 60 are supported for internal hard disk
drive configurations. As an option, a battery backup unit (BBU) or a flash
backup unit (FBU) can save the memory content even if the power fails.
Cache memory size of 512 Mbyte or 1 Gbyte is available.
I For more information on configuring the controller, see section
"Configuring the SAS/SATA RAID controller" on page 79.
Further information on SAS/SATA RAID controllers is provided in the
"Modular RAID Controller Installation Guide" (on ServerView Suite
DVD 2 under Industry Standard Servers - Expansion Cards - Storage Adapters
- LSI SAS / SCSI RAID Controllers).
Further information on other SAS/SATA RAID controllers (e.g. for
operating external SAS/SATA hard disk drives or tape drives) is available
on ServerView Suite DVD 2 under Industry Standard Servers - Expansion
Cards - Storage Adapters - LSI SAS / SCSI RAID Controllers.

Functional overview
Accessible drives / components

The server has three 5.25-inch bays.You can use these bays as follows:
– You can equip the individual bays with DVD drives or magnetic tape drives.
– Multibay 1: Assembly kit DVD (slimline) + LSD
The Multibay 1 has bays for a slimline DVD drive and the ServerView Local
Service Display (LSD).
The Multibay 1 occupies one accessible bay.
– Multibay 2: Assembly kit DVD (slimline) + LSP/LSD + 2x 3,5” SAS / SATA
HDDs
The Multibay 2 has bays for a slimline DVD drive, the ServerView Local
Service Panel / ServerView Local Service Display and for two additional 3.5-
inch hard disk drives.
The Multibay 2 occupies two accessible bays.
– Multibay 3: Assembly kit DVD (slimline) + 4x 3,5” SAS / SATA HDDs
The Multibay 3 has bays for a slimline DVD drive, and for four additional 3.5-
inch hard disk drives.
The Multibay 3 occupies three accessible bays.
– SAS expansion box SFF HDD: 8x 2,5” SAS / SATA HDDs
The SAS expansion box includes up to 8 bays for the 2,5” SAS / SATA
HDDs.
The SAS expansion box occupies two accessible drives.
Power supply
In its basic configuration level the server has a hot-plug power supply unit
(450 W or 800 W) that adjusts automatically to any mains voltage in the range
100 V - 240 V.
As an option, up to four PSUs of the same type can be configured to create a
redundant power supply. A mix of 450 W and 800 W PSUs is not allowed. If one
power supply unit is defective, the other(s) then guarantee(s) unimpaired
operation. Each hot-plug power supply unit can be replaced during operation
(see the "PRIMERGY TX300 S7⁄ RX350 S7 Server Upgrade and Maintenance
Manual").

Functional overview
High level of availability and data security

When memory data is accessed, 1-bit errors are identified in the main memory
and automatically corrected with the error correcting code (ECC) method. The
patented memory scrubbing function regularly starts up the EDC mechanism,
ensuring continuous data integrity.
The memory modules used support SDDC technology (Chipkill™), which
further increases the effectiveness of memory error monitoring and correction.
Support is likewise provided for hot-spare memory technology, in which a
memory bank is used like a replacement bank. If a memory module fails, the
bank with the defective memory is automatically deactivated and the
replacement bank is activated (provided it has been configured for appropriately
in the BIOS). The deactivated memory bank is no longer used and the faulty
memory module can be replaced at the next opportunity. In order to be able to
use the hot-spare memory function, all occupied memory banks should be
equipped with identical memory modules.
Memory modules can be protected against failure by mirroring (Memory
Mirroring). Memory Mirroring is roughly comparable to RAID level 1 for hard
disk arrays. The basic configuration requires two identical memory modules in
two different banks.
ASR&R (Automatic Server Reconfiguration and Restart) restarts the system in
the event of an error and automatically "hides" the defective system
components.
The PDA (Prefailure Detection and Analysis) technology from Fujitsu analyzes
and monitors all components that are critical for system reliability.
The SAS/SATA RAID controller supports different RAID levels and increase the
availability and data security of the system.

Functional overview
iRMC S3 with integrated management LAN connector

The iRMC S3 (integrated Remote Management Controller) is a Baseboard
Management Controller (BMC) with integrated management LAN connector
and expanded functionality that was previously only available with additional
plug-in cards. In this way, the iRMC S3 enables complete control of PRIMERGY
servers, regardless of system status, and thus particularly the control of
PRIMERGY servers that are in the "out-of-band" system status.
Major functions supported by the iRMC S3 include the following:
● Browser access via iRMC S3-s own Web server
● Secure communication (SSH, SSL)
● Power Management for the managed server (depending on its system
status)
● Power Consumption Management
● Connecting virtual drives as remote storage
● Text-based and graphic console bypass (Advanced Video Redirection)
● Remote Storage
● Command Line Interface (CLI)
● Simple, interactive or script-based iRMC S3 configuration
● Customer Self Service (CSS)
● iRMC S3-s own user management
● Multi-computer, global iRMC S3 user administration using an LDAP
Directory Service
● Automatic network configuration via DNS / DHCP
● Power supply of the iRMC S3 via the system standby supply
● Full-coverage alarm management
● System Event Log (SEL) reading and processing
More information about the iRMC S3 can be found in the "iRMC S2/3 -
integrated Remote Management Controller" user guide (on the
ServerView Suite DVD 2 under Industry Standard Servers - Software -
ServerView Suite - Out-Of-Band Management).

Functional overview
Server management
Server management is implemented using the ServerView Operations Manager
supplied and the PDA (Prefailure Detection and Analysis) technology from
Fujitsu. PDA reports the threat of a system error or overload at an early stage,
allowing preventive measures to be taken.
The ServerView Operations Manager enables the management of all
PRIMERGY servers in the network via a central console. The ServerView
Operations Manager supports the following functions:
● Round-the-clock monitoring, regardless of server status
● High-performance, graphical console bypass (AVR) protected by
HTTPS/SSL (128 bit)
● Remote storage via USB
● Remote power on
● Intrusion detection in the floorstand model
● Temperature monitoring of the CPU and the surrounding area
● Detailed status and error reports for processors and main memory
● Watchdog timer for Automatic Server Reconfiguration and Restart (ASR&R)
in the event that memory modules or processors fail
● Power monitoring
● End-of-life monitoring of fans with prompt notification before failure
● Watchdog timer for monitoring the operating system with ASR&R
Further information on the ServerView Operations Manager is provided in the
associated documentation.
ServerView Installation Manager

You can configure the PRIMERGY server quickly and precisely with the
ServerView Installation Manager software provided. User-guided menus are
available for installing the server operating system (for further details see
section "Configuring the server" on page 78).

Functional overview
Service and support

PRIMERGY servers are easy to maintain and modular, thus enabling quick and
simple maintenance.
The handles and locks (touch points) used to exchange components are
colored green to ensure simple and immediate recognition.
In order to prevent the components from being damaged by incorrect handling
when they are being installed and removed, the areas of all components that
can be touched without damaging them are also marked green.
PRIMERGY diagnostic LEDs fitted on the system board indicate which
component (memory module, processor, fan or expansion card) is not
functioning properly.
The Flash EPROM program supplied with the Fujitsu utilities supports a fast
BIOS update.
With the iRMC S3 (integrated Remote Management Controller) on the system
board, the PRIMERGY TX300 S7⁄ RX350 S7 server can also be maintained
and serviced remotely. This enables remote diagnosis for system analysis,
remote configuration and remote restart should the operating system or
hardware fail.

Functional overview
ServerView Remote Management

ServerView Remote Management is the remote management solution from
Fujitsu for PRIMERGY servers. ServerView Remote Management and the
relevant hardware components integrated on the system board allow remote
monitoring and maintenance as well as fast restoration of operation in the event
of errors.
Remote monitoring and maintenance avoids time-consuming and costly on-site
repairs and reduces service costs. This leads to a reduction in the total cost of
ownership and an excellent return on investment for the remote management
solution.
The administrator can access all system information and information from the
sensors such as fan speeds or voltages via the iRMC S3's Web interface (see
section "iRMC S3 with integrated management LAN connector" on page 21).
You can also start the text-based or graphic console bypass (Advanced Video
Redirection, AVR) and connect virtual drives as remote storage.
I More information about the iRMC S3 can be found in the "iRMC S2/3 -
integrated Remote Management Controller" user guide (on the
ServerView Suite DVD 2 under Industry Standard Servers - Software -
ServerView Suite - Out-Of-Band Management).

Functional overview
2.2 Server specification

This section explains the specifications for the server. The specifications for this
server are liable to be updated without any notice. Please be forewarned.
System Board
System board type D2949

Chipset Intel C602
Processor
Processor quantity and 1or 2 Intel E5-2600 family processors

type
Memory Modules Configuration
Memory slots 24
Memory slot type DIMM (DDR3) registered and unbuffered with
normal voltage (1.5V) and low voltage (1.35V)
Memory capacity 2 GB - 768 GB
(min. - max.)
Memory protection Memory Scrubbing; SDDC (only for registered
DIMMs); Hot-spare memory support
Memory Mirroring support; Rank sparing memory
support
Memory notes Max. 8 memory modules/CPU with UDIMM (low
voltage or standard) OR quad-rank RDIMM; max. 12
memory modules/CPU with single or dual-rank
RDIMM or single, dual-rank or quad-rank Load-
Reduced (LR) DIMM.
Memory Mirroring with identical modules in both
channel pairs of a bank (4 modules per bank), Rank
sparing or Performance Mode with the spare rank
module having identical or larger memory capacity
than all the other ranks on the same channel.

Functional overview
Interfaces
USB connectors 10 x USB 2.0 (2 x front, 4 x rear, 2 x internal for

backup devices plus 1 x USB stick, 1 x USSD)
Graphics (15-pin) 2 x VGA (thereof 1x front optional)
Serial 1 (9-pin) 1 x serial RS-232-C, usable for iRMC S3 or system
or shared
LAN / Ethernet (RJ45) 2 x 1 Gbit/s Ethernet
Management LAN 1 x dedicated management LAN connector for
(RJ45) iRMC S3 (10/100/1000 Mbit/s).
Service LAN traffic can be switched to shared
onboard Gbit LAN connector.
Shared 10Gbit/s (SPF+) Management LAN as option
if Modular On-Board LAN 2 x 10 Gbit/s is configured.
Front management LAN connector as option.

Functional overview
Onboard or integrated controllers
RAID Controller RAID 5/6 Ctrl., HDD SAS 6 Gb, LSI , 8 ports ext.
RAID level: 0, 1, 10, 5, 50, 6, 60, 512 MB Cache,
Optional BBU (based on LSI SAS2108).
Integrated RAID 5/6 Ctrl., HDD SAS 6 Gb, Fujitsu , 8
ports int.
Optional FBU (based on LSI SAS2208).
Integrated RAID 5/6 Ctrl., HDD SAS 6 Gb, Fujitsu , 8
ports int.
Optional BBU (based on LSI SAS2108).
Integrated RAID 0/1 Ctrl., SAS/SATA 6 Gb, Fujitsu ,
8 ports int.
RAID level: 0, 1, 10, No BBU support (based on LSI
SAS2008)
SATA Controller Intel C602, 2 x SATA channel for DVD
LAN Controller Intel Ethernet Controller I350, 2 x 10/100/1000
Mbit/s Ethernet (I/O acceleration) as default.
Modular On-Board LAN with upgrade options to 2 x
1 Gbit/s, 4 x 1 Gbit/s or 2 x 10 Gbit/s.
PXE-Boot via LAN from PXE server, iSCSI boot (also
diskless).
Remote Management Integrated Remote Management Controller
Controller (iRMC S3, 32 MB attached memory incl. graphics
controller), IPMI 2.0 compatible
Trusted Platform Infineon TCG V1.2 compliant (option)
Module (TPM)

Functional overview
Slots
PCI-Express 3.0 x4 2 x full height

(mech. x8)
PCI-Express 3.0 x8 4 x full height (hereof 1 is reserved for Modular RAID
controller)
(mech. x16)
PCI-Express 3.0 x16 2 x full height (2nd processor required)
(mech. x8)
Slot notes One PCIe Gen3 x8 slot may be occupied with a
Modular LAN controller if configured.
One PCIe Gen3 x8 slot may be occupied with a
Modular RAID controller if configured.
Important: 5 PCIe slots (slot 1 - 4 and 10) are
supported with the first processor. The other 5 PCIe
slots are supported with the second processor.
Drive bays
Hard disk bay 8x 3,5-inch hot-plug SAS / SATA or 16x 2,5-inch hot-
configuration plug SAS/SATA/SSD optional
Accessible drive bays 3 x 5.25/1.6-inch (HDD: 8x 2.5-inch hot-plug
SAS/SATA and LTO drive)

Functional overview
Operating Panel
Operating buttons On/off button

Reset button
NMI button
ID button
Status LEDs Global error indicator (orange)
ID indicator (blue)
HDD/SSD activity indicator (green)
Power-on indicator (orange / green)
HDD/SSD error indicator (orange)
PSU error indicator (orange)
Temperature error indicator (orange)
CPU error indicator (orange)
Memory error indicator (orange)
Fan error indicator (orange)
ID indicator (blue)
CSS indicator (yellow)
Status LED at system Global error / CSS / ID indicator (orange / yellow /
rear side: blue)
LAN link/transfer indicator (green)
LAN speed indicator (green / yellow)
Service display ServerView Local Service Display (LSD)
(optional):

Functional overview
Dimensions / Weight
Tower (W x D x H) 177 mm x 777 mm x 456 mm

Rack (W x D x H) 482.6 mm (bezel) / 448 mm (body) x 736 mm x
177 mm
Mounting Depth Rack 700 mm
Weight Approx. 21-40 kg
Weight notes Weight may vary depending on actual configuration
Rack mounting kit Rack mounting kit as option
Ventilation clearance
There must be a clearance of at least 200 mm in front of and behind the server
to ensure adequate ventilation of the subsystem.
Ambient conditions
Environment class 3K2 EN 60721 / IEC 721 Part 3-3

Environment class 2K2 EN 60721 / IEC 721 Part 3-2
Temperature:
Operation (3K2) 10°C ... 35°C
Transport (2K2) -25°C ... 60°C
Humidity 10% ... 85% (non condensing)
Condensation during operation must be avoided!
Noise level (depending on the configuration)
Standard Fan Redundant Fan

Configuration Configuration
Sound power level LWAd < 5.2 B (standby) < 5.4 B (standby)
(ISO 9296) < 5.3 B (operation) < 5.4 B (operation)
Sound pressure level at < 34 dB (A) (standby) < 36 dB (A) (standby)
adjacent workstation < 35 dB (A) (operation) < 36 dB (A) (operation)
LpAm (ISO 9296)

Functional overview
Electrical data (hot-plug power supply unit)
Rated voltage range 100 V - 240 V

Frequency 47 Hz - 63 Hz
Rated current with basic configuration 4.4 A - 2.0 A / 100 V - 240 V
Max. rated current 11.2 A - 5.5 A / 100 V - 240 V
Effective power 1070 W
Apparent power 1080 W
Heat dissipation 3852 kJ/h (3651 Btu/h)
Main power fuse 16 A
Protection class I

Functional overview
Compliance with regulations and standards
Product safety and ergonomics

International IEC 60950-1 2ed.
Europe
Safety EN 60950-1 2ed.
EN 50371
EN 50392
Ergonomics ISO 9241-3
EN 2941-3
EK1-ITB 2003:2007
USA / Canada CSA-C22.2 No. 60950-1-07 2ed.
UL 60950-1 2ed.
Taiwan CNS 14336
China GB 4943
Electromagnetic compatibility
International CISPR 22
Europe EN 55022 Class A
EN 55024
EN 61000-3-2
EN 61000-3-3
ETSI 300386
USA / Canada 47CFR part 15 Class A / ICES-003
Taiwan CNS 13438 Class A
China GB 9245 / GB 17625
Japan VCCI Class A / JEITA
Korea KN 22 / KN 24
CE marking to EU Low Voltage Directive 2006/95/EC
directives Electromagnetic compatibility 2004/108/EC

3 Installation steps, overview
This chapter contains an overview of the steps you need to carry out to install
your server. Links take you to sections where you can find more detailed
information about the respective steps:
Ê First of all, it is essential that you familiarize yourself with the safety
information in chapter "Important information" on page 35.
Ê Transport the server to the place where you want to set it up.
Ê Unpack the system, check the contents of the package for visible transport
damage and check whether the items delivered match the details on the
delivery note (see section "Unpacking the server" on page 50).
Ê Make sure that you have all necessary manuals (see "Documentation
overview" on page 12); print out the PDF files if required.
Ê Components that have been ordered additionally may be delivered loose
with the server. For mounting refer to the original component documentation.
Ê Set up the floorstand model (see section "Setting up the floorstand model"
on page 51) or install the rack model in the rack (see section
"Installing/removing the rack model" on page 52).
Ê Wire the server. Follow the instructions in sections "Connecting devices to
the server" on page 54 and "Notes on connecting/disconnecting cables" on
page 58.
Ê Connect the server to the mains (see section "Connecting the server to the
mains" on page 56).
Ê Familiarize yourself with the controls and indicators on the front and rear of
the server (see section "Controls and indicators" on page 64).

Installation steps, overview
Ê Configure the server and install the desired operating system and
applications. The following options are available:
– Remote installation with the ServerView Installation Manager:
With the ServerView Suite DVD 1 provided, you can configure the server
and install the operating system in a convenient manner.
Details on how to operate the ServerView Installation Manager, as well
as some additional information, are included in the "ServerView Suite
Installation Manager" user’s guide (on ServerView Suite DVD 2 under
Industry Standard Servers - Software - ServerView Suite - Server Installation
and Deployment).
Configuration information can also be found in section "Configuring the
server and installing the operating system with the ServerView
Installation Manager" on page 80.
– Local configuration and installation with or without the ServerView
Installation Manager (see section "Configuring the server and installing
the operating system with the ServerView Installation Manager" on
page 80 or section "Configuring the server and installing the operating
system without the ServerView Installation Manager" on page 81).
I You will find more information on installing the server remotely or
locally in the "ServerView Suite Installation Manager" user’s guide
(on the ServerView Suite DVD 2 under Industry Standard Servers -
Software - ServerView Suite - Server Installation and Deployment).

4 Important information
In this chapter you will find essential information regarding safety when working
on your server.
4.1 Safety instructions

I The following safety instructions are also provided in the manual "Safety
Notes and Regulations" or " 安全上のご注意 ".
This device meets the relevant safety regulations for IT equipment. If you have
any questions about whether you can install the server in the intended
environment, please contact your sales outlet or our customer service team.
V CAUTION!
● The actions described in this manual shall be performed by technical
specialists. A technical specialist is a person who is trained to install
the server including hardware and software.
● Repairs to the device that do not relate to CSS failures shall be
performed by service personnel. Please note that unauthorized
interference with the system will void the warranty and exempt the
manufacturer from all liability.
● Any failure to observe the guidelines in this manual, and any improper
repairs could expose the user to risks (electric shock, energy
hazards, fire hazards) or damage the equipment.
● Before installing/removing internal options to/from the server, turn off
the server, all peripheral devices, and any other connected devices.
Also unplug all power cords from the power outlet. Failure to do so
can cause electric shock.

Important information
Before starting up
V CAUTION!
● During installation and before operating the device, observe the
instructions on environmental conditions for your device (see "Server
specification" on page 25).
● If the server has been moved from a cold environment, condensation
may form both inside and on the outside of the machine.
Wait until the server has acclimatized to room temperature and is
absolutely dry before starting it up. Material damage may be caused
to the server if this requirement is not met.
● Only transport the server in the original packaging or in packaging
that protects it from impacts and jolts.
Installation and operation

V CAUTION!
● This unit should not be operated in ambient temperatures above
35 °C.
● If the unit is integrated into an installation that draws power from an
industrial power supply network with an IEC309 connector, the power
supply's fuse protection must comply with the requirements for non-
industrial power supply networks for type A connectors.
● The unit automatically adjusts itself to a mains voltage in a range of
100 V - 240 V. Ensure that the local mains voltage lies within these
limits.
● This device must only be connected to properly grounded power
outlets or insulated sockets of the rack's internal power supply with
tested and approved power cords.
● Ensure that the device is connected to a properly grounded power
outlet close to the device.

V CAUTION!
● Ensure that the power sockets on the device and the properly
grounded power outlets are freely accessible.
● The On/Off button or the main power switch (if present) does not
isolate the device from the mains power supply. To disconnect it
completely from the mains power supply, unplug all network power
plugs from the properly grounded power outlets.
● Always connect the server and the attached peripherals to the same
power circuit. Otherwise you run the risk of losing data if, for example,
the server is still running but a peripheral device (e.g. memory
subsystem) fails during a power outage.
● Data cables must be adequately shielded.
● Ethernet cabling has to comply with EN 50173 and EN 50174-1/2
standards or ISO/IEC 11801 standard respectively. The minimum
requirement is a Category 5 shielded cable for 10/100 Ethernet, or a
Category 5e cable for Gigabit Ethernet.
● Route the cables in such a way that they do not create a potential
hazard (make sure no-one can trip over them) and that they cannot
be damaged. When connecting the server, refer to the relevant
instructions in this manual.
● Never connect or disconnect data transmission lines during a storm
(risk of lightning hazard).
● Make sure that no objects (e.g. jewelry, paperclips etc.) or liquids can
get inside the server (risk of electric shock, short circuit).
● In emergencies (e.g. damaged casing, controls or cables, penetration
of liquids or foreign bodies), switch off the server immediately,
remove all power plugs and contact your sales outlet or customer
service team.

V CAUTION!
● Proper operation of the system (in accordance with IEC 60950-1/2
resp. EN 60950-1/2) is only ensured if the casing is completely
assembled and the rear covers for the installation slots have been
fitted (electric shock, cooling, fire protection, interference
suppression).
● Only install system expansions that satisfy the requirements and
rules governing safety and electromagnetic compatibility and those
relating to telecommunication terminals. If you install other
expansions, they may damage the system or violate the safety
regulations. Information on which system expansions are approved
for installation can be obtained from our customer service center or
your sales outlet.
● The components marked with a warning notice (e.g. lightning symbol)
may only be opened, removed or exchanged by authorized, qualified
personnel. Exception: CSS components can be replaced.
● The warranty is void if the server is damaged during installation or
replacement of system expansions.
● Only set screen resolutions and refresh rates that are specified in the
operating manual for the monitor. Otherwise, you may damage your
monitor. If you are in any doubt, contact your sales outlet or customer
service center.
● Before installing/removing internal options to/from the server, turn off
the server, all peripheral devices, and any other connected devices.
Also unplug all power cords from the outlet. Failure to do so can
cause electric shock.
● Do not damage or modify internal cables or devices. Doing so may
cause a device failure, fire, or electric shock.
● Devices inside the server remain hot after shutdown. Wait for a while
after shutdown before installing or removing internal options.
● The circuit boards and soldered parts of internal options are exposed
and can be damaged by static electricity. Before handling them, first
touch a metal part of the server to discharge static electricity from
your body.
● Do not touch the circuitry on boards or soldered parts. Hold the
metallic areas or the edges of the circuit boards.

V CAUTION!
● Install the screw removed during installation/detaching Internal
Options in former device/position. To use a screw of the different kind
causes a breakdown of equipment.
● The installation indicated on this note is sometimes changed to the
kind of possible options without notice.
Batteries
V CAUTION!
● Incorrect replacement of batteries may lead to a risk of explosion. The
batteries may only be replaced with identical batteries or with a type
recommended by the manufacturer (refer to the "PRIMERGY
TX300 S7⁄ RX350 S7 Server Upgrade and Maintenance Manual").
● Do not throw batteries into the trash can.
● Batteries must be disposed of in accordance with local regulations
concerning special waste.
● Replace the lithium battery on the system board in accordance with
the instructions in the "PRIMERGY TX300 S7⁄ RX350 S7 Server
Upgrade and Maintenance Manual".
● All batteries containing pollutants are marked with a symbol (a
crossed-out garbage can). In addition, the marking is provided with
the chemical symbol of the heavy metal decisive for the classification
as a pollutant:
Cd Cadmium
Hg Mercury
Pb Lead

Working with CDs/DVDs/BDs and optical drives

When working with devices with optical drives, these instructions must be
followed.
V CAUTION!
● Only use CDs/DVDs/BDs that are in perfect condition, in order to
prevent data loss, equipment damage and injury.
● Check each CD/DVD/BD for damage, cracks, breakages etc. before
inserting it in the drive.
Note that any additional labels applied may change the mechanical
properties of a CD/DVD/BD and cause imbalance.
Damaged and imbalanced CDs/DVDs/BDs can break at high drive
speeds (data loss).
Under certain circumstances, sharp CD/DVD/BD fragments can
pierce the cover of the optical drive (equipment damage) and can fly
out of the device (danger of injury, particularly to uncovered body
parts such as the face or neck).
● High humidity and airborne dust levels are to be avoided. Electric
shocks and/or server failures may be caused by liquids such as
water, or metallic items, such as paper clips, entering a drive.
● Shocks and vibrations are also to be avoided.
● Do not insert any objects other than the specified CDs/DVDs/BDs.
● Do not pull on, press hard, or otherwise handle the CD/DVD/BD tray
roughly.
● Do not disassemble the optical drive.
● Before use, clean the optical disk tray using a soft, dry cloth.
● As a precaution, remove disks from the optical drive when the drive
is not to be used for a long time. Keep the optical disk tray closed to
prevent foreign matter, such as dust, from entering the optical drive.
● Hold CDs/DVDs/BDs by their edges to avoid contact with the disk
surface.

● Do not contaminate the CD/DVD/BD surface with fingerprints, oil,

dust, etc. If dirty, clean with a soft, dry cloth, wiping from the center to
the edge. Do not use benzene, thinners, water, record sprays,
antistatic agents, or silicone-impregnated cloth.
● Be careful not to damage the CD/DVD/BD surface.
● Keep the CDs/DVDs/BDs away from heat sources.
● Do not bend or place heavy objects on CDs/DVDs/BDs.
● Do not write with ballpoint pen or pencil on the label (printed) side.
● Do not attach stickers or similar to the label side. Doing so may cause
rotational eccentricity and abnormal vibrations.
● When a CD/DVD/BD is moved from a cold place to a warm place,
moisture condensation on the CD/DVD/BD surface can cause data
read errors. In this case, wipe the CD/DVD/BD with a soft, dry cloth
then let it air dry. Do not dry the CD/DVD/BD using devices such as a
hair dryer.
● To avoid dust, damage, and deformation, keep the CD/DVD/BD in its
case whenever it is not in use.
● Do not store CDs/DVDs/BDs at high temperatures. Areas exposed to
prolonged direct sunlight or near heating appliances are to be
avoided.
I You can prevent damage from the optical drive and the CDs/DVDs/BDs,
as well as premature wear of the disks, by observing the following
suggestions:
– Only insert disks in the drive when needed and remove them after
use.
– Store the disks in suitable sleeves.
– Protect the disks from exposure to heat and direct sunlight.
Laser information
The optical drive complies with IEC 60825-1 laser class 1.
V CAUTION!
The optical drive contains a light-emitting diode (LED), which under
certain circumstances produces a laser beam stronger than laser
class 1. Looking directly at this beam is dangerous.
Never remove parts of the optical drive casing!

Modules with Electrostatic-Sensitive Devices

Modules with electrostatic-sensitive devices are identified by the following
sticker:
Figure 1: ESD label
When you handle components fitted with ESDs, you must always observe the
following points:
● Switch off the system and remove the power plugs from the power outlets
before installing or removing components with ESDs.
● You must always discharge static build-up (e.g. by touching a grounded
object) before working with such components.
● Any devices or tools that are used must be free of electrostatic charge.
● Wear a suitable grounding cable that connects you to the external chassis
of the system unit.
● Always hold components with ESDs at the edges or at the points marked
green (touch points).
● Do not touch any connectors or conduction paths on an ESD.
● Place all the components on a pad which is free of electrostatic charge.
I For a detailed description of how to handle ESD components, see the
relevant European or international standards (EN 61340-5-1,
ANSI/ESD S20.20).
Information for ensuring electromagnetic compatibility

All data and signal cables must have sufficient shielding. The use of cable type
S/FTP Cat5 or better is recommended.
Use of unshielded or badly shielded cables may lead to increased emission of
interference and/or reduced fault-tolerance of the device.

Other important information:

● During cleaning, observe the instructions in section "Cleaning the server" on
page 82.
● Keep this operating manual and the other documentation close to the
device. All documentation must be included if the equipment is passed on to
a third party.
4.2 CE conformity
The system complies with the requirements of the EC directives

2004/108/EC regarding "Electromagnetic Compatibility" and
2006/95/EC "Low Voltage Directive". This is indicated by the CE
marking (CE = Communauté Européenne).

4.3 FCC Class A Compliance Statement

If there is an FCC statement on the device, it applies to the products covered in
this manual, unless otherwise specified herein. The statement for other
products will appear in the accompanying documentation.
NOTE:
This equipment has been tested and found to comply with the limits for a
"Class A" digital device, pursuant to Part 15 of the FCC rules and meets all
requirements of the Canadian Interference-Causing Equipment Standard
ICES-003 for digital apparatus. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in strict accordance with the instructions, may cause harmful
interference to radio communications. However, there is no warranty that
interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:
● Reorient or relocate the receiving antenna.
● Increase the separation between equipment and the receiver.
● Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
● Consult the dealer or an experienced radio/TV technician for help.
Fujitsu is not responsible for any radio or television interference caused by
unauthorized modifications of this equipment or the substitution or attachment
of connecting cables and equipment other than those specified by Fujitsu. The
correction of interferences caused by such unauthorized modification,
substitution or attachment will be the responsibility of the user.
The use of shielded I/O cables is required when connecting this equipment to
any and all optional peripheral or host devices. Failure to do so may violate FCC
and ICES rules.
WARNING:
This is a class A product. In a domestic environment this product may cause
radio interference in which case the user may be required to take adequate
measures.

4.4 Transporting the server

V CAUTION!
Only transport the server in its original packaging or in packaging that
protects it from impacts and jolts. Do not unpack the server until it is at its
installation location.
If you need to lift or transport the server, ask other people to help you.
Never lift or carry the device by the Quick Release Levers (QRLs) on the
front panel.

4.5 Notes on installing the server in the rack

V CAUTION!
● For safety reasons, at least two people are required to install the
server in the rack because of its weight and size.
(For the Japanese market, please refer to " 安全上のご注意 ".)
● Never lift the server into the rack using the QRLs (Quick Release
Levers) on the front panel.
● When connecting and disconnecting cables, observe the relevant
instructions in the "Important Information" chapter of the technical
manual for the corresponding rack. The technical manual is supplied
with the corresponding rack.
● When installing the rack, make sure that the anti-tilt mechanism is
correctly fitted.
● Do not extend more than one unit out of the rack simultaneously even
if the tilt protection is in place. If several units are simultaneously
extended from the rack, there is a risk that the rack could tip over. See
the safety information of the rack and the warning label.
● The rack must be connected to the power supply by an authorized
specialist (electrician).
● If the server is integrated into an installation that draws power from an
industrial power supply network with an IEC309 type connector, the
power supply's fuse protection must comply with the requirements for
non-industrial power supply networks for the type A connector.

4.6 Environmental protection

Environmentally-friendly product design and development
This product has been designed in accordance with the Fujitsu standard for
"environmentally friendly product design and development". This means that
key factors such as durability, selection and labeling of materials, emissions,
packaging, ease of dismantling and recycling have been taken into account.
This saves resources and thus reduces the harm done to the environment.
Further information can be found at:
– http://ts.fujitsu.com/products/standard_servers/index.html (for the EMEA market)
– http://jp.fujitsu.com/platform/server/primergy/concept/ (for the Japanese
market)
Energy-saving information
Devices that do not need to be constantly switched on should be switched off
until they are needed as well as during long breaks and after completion of work.
Packaging information
This packaging information doesn’t apply to the Japanese market.
Do not throw away the packaging. You may need it later for transporting the
system. If possible, the equipment should only be transported in its original
packaging.
Information on handling consumables

Please dispose of printer consumables and batteries in accordance with the
applicable national regulations.
In accordance with EU directives, batteries must not be disposed of with
unsorted domestic waste. They can be returned free of charge to the
manufacturer, dealer or an authorized agent for recycling or disposal.
All batteries containing pollutants are marked with a symbol (a crossed-out
garbage can). They are also marked with the chemical symbol for the heavy
metal that causes them to be categorized as containing pollutants:
Cd Cadmium
Hg Mercury
Pb Lead

Labels on plastic casing parts

Please avoid sticking your own labels on plastic parts wherever possible, since
this makes it difficult to recycle them.
Returns, recycling and disposal

Please handle returns, recycling and disposal in accordance with local
regulations.
The device must not be disposed of with domestic waste. This

device is labeled in compliance with European directive
2002/96/EC on waste electrical and electronic equipment (WEEE).
This directive sets the framework for returning and recycling used
equipment and is valid across the EU. When returning your used
device, please use the return and collection systems available to
you. Further information can be found at
http://ts.fujitsu.com/recycling.
Details regarding the return and recycling of devices and consumables within
Europe can also be found in the "Returning used devices" manual, via your local
Fujitsu branch or from our recycling center in Paderborn:
Fujitsu Technology Solutions
Recycling Center
D-33106 Paderborn
Tel. +49 5251 525 1410
Fax +49 5251 525 32 1410

5 Hardware installation
V CAUTION!
● Follow the safety instructions in the chapter "Important information"
on page 35.
● Do not expose the server to extreme environmental conditions (see
"Ambient conditions" on page 30). Protect the server from dust,
humidity and heat.
● Make sure that the server is acclimatized for the time indicated in this
table before putting it into operation.
Temperature difference (°C) Minimum acclimatization time

(hours)
5 3
10 5
15 7
20 8
25 9
30 10
Table 1: Acclimatization time
In the table "Acclimatization time", the temperature difference refers

to the difference between the operating environment temperature and
the temperature to which the server was exposed previously (outside,
transport or storage temperature).

Hardware installation
5.1 Unpacking the server

V CAUTION!
Follow the safety instructions in "Important information" on page 35.
The server must always be lifted or carried by at least two people.
(For the Japanese market, please refer to " 安全上のご注意 ".)
Do not unpack the server until it is at its installation location.
Ê Unpack all individual parts.
Keep the original packaging in case you want to transport the server again
(applies only to EMEA market).
Ê Check the delivery for any damage during transport.
Ê Check whether the items delivered match the details on the delivery note.
The product name and serial number of the product can be found on the ID card
(see section "Front of server" on page 64).
Ê Notify your supplier immediately should you discover that the items
delivered do not correspond to the delivery note.

5.2 Setting up the floorstand model

I If you are not installing a PRIMERGY TX300 S7 floorstand model, skip
this section and continue reading at section "Installing/removing the rack
model" on page 52.
V CAUTION!
Please note the safety instructions in chapter "Important information" on
page 35.
Ê Unpack the server (see section"Unpacking the server" on page 50).
Ê Set up the server.
V CAUTION!
– The device must be protected from direct sunlight.
– The required minimum distances for operation and maintenance
areas must be adhered to.
– The server must be accessible at the rear for connection to other
devices (e.g. memory subsystem).
– The mains plug must be accessible easily and safely.
– There must be a clearance of at least 200 mm in front of and
behind the server to ensure adequate ventilation of the
subsystem.
Ê Wire the server. Read the information in section "Connecting devices to the
server" on page 54 and section "Notes on connecting/disconnecting cables"
on page 58.
Ê Connect the system to the mains (see section"Connecting the server to the
mains" on page 56).
5.2.1 Mounting the anti-tilt bracket
Ê Place the server on the anti-tilt bracket.

Ê Fasten the anti-tilt bracket using the two knurled screws.

5.3 Installing/removing the rack model

V CAUTION!
● Please observe the safety information and notes on rack mounting in
chapter "Important information" on page 35 and section "Notes on
installing the server in the rack" on page 46.
● At least two people are needed to install / remove the server in the
rack. (For the Japanese market, please refer to " 安全上のご注意 ".)
● Do not extend more than one unit out of the rack simultaneously even
if the tilt protection is in place. If several units are simultaneously
extended out of the rack, there is a risk that the rack could tip over.
Fujitsu rack systems

The rack systems from Fujitsu support the installation of PRIMERGY servers:
– PRIMECENTER rack
– PRIMECENTER M1 rack
– DataCenter rack
– 19-inch standard rack (for the Japanese market)
– 19-inch slimline rack (for the Japanese market)
I For information on mounting the server in the rack please refer to the
Mounting Instructions provided with the Rack Mounting Kit. Further
information you find in the manual of your rack system.
For the Japanese market, please refer also to the "Rack system structure
guide.
I Online documentation for rack installation can be found on:
http://manuals.ts.fujitsu.com/index.php?id=5406-5605-5606
(for the EMEA market)
http://jp.fujitsu.com/platform/server/primergy/manual/peri_rack.html
(for the Japanese market).
To accommodate the ventilation concept and ensure proper ventilation, any
unused areas in the rack must be sealed using dummy covers.
The power is supplied via the multiple socket outlets fitted in the rack (for the
EMEA market).

The main features of Fujitsu rack systems are as follows:

– rail systems that can be mounted without tools
– support systems having a linear alignment feature to ensure that they can
be adjusted to different rack depths
Asymmetrical PRIMECENTER Rack and DataCenter Rack provide an
enhanced cable management in the lateral rack area.
3rd party racks

I Installation in most current rack systems from other manufacturers
(3rd party racks) is also supported. For details please contact your sales
representative.

5.4 Connecting devices to the server

The connectors for external devices are on the front and rear of the server. The
additional connectors available on your server depend on the expansion cards
installed. For further information refer to the "PRIMERGY TX300 S7⁄ RX350 S7
Server Upgrade and Maintenance Manual".
Figure 2: Connection panel on the rear
1 Video connector (blue) 4 Shared LAN connector (LAN 1)

2 Management LAN connector 5 Serial connector COM1*
(turquoise)
3 Standard LAN connector (LAN 2) 6 4 USB connectors (black)
* The serial interface COM1 can be used as the standard interface or for
communication with iRMC S3.
The corresponding indicators are explained in section "Rear of server" on
page 71.
I Some of the devices connected require special software (e.g. drivers)
(see documentation for the connected device).
Ê Connect the devices.

One optional video connector (1), one optional Front LAN connector (2) and two
additional USB connectors (3) are located on the front of the server (figure 3):
0 1 2
Figure 3: Front side connectors
I If components with large power requirements (e.g. external USB hard

disk drives) are connected simultaneously, these USB connectors may
be switched off.
Connecting the keyboard, mouse and monitor

Ê Connect the monitor, the keyboard and the mouse to the standard ports of
the server (see figure 2 on page 54).
Ê Connect the power cable of the monitor to a grounded mains outlet of the in-
house mains and/or to the mains socket strip of the rack.
V CAUTION!
The rated current for the monitor is indicated on the technical data label
on the monitor or in the operating manual for the monitor.

5.5 Connecting the server to the mains

In its basic configuration level the server has a hot-plug power supply unit.
A second hot-plug power supply unit can be added to ensure a redundant power
supply. If one power supply unit is defective, the other then guarantees
unimpaired operation. Each hot-plug power supply unit can be replaced during
operation (see the "PRIMERGY TX300 S7⁄ RX350 S7 Server Upgrade and
Maintenance Manual").
V CAUTION!
The server is automatically set to a mains voltage in the range 100 V -
240 V. You may only operate the server if its rated voltage range
corresponds to the local mains voltage.
Ê Connect the power cord to the server power supply unit.
Ê Connect the power cord to a grounded mains outlet in the in-house power
supply network or a power outlet of the socket strip in the rack (see Technical
Manual for rack).
I A phase redundancy in the power supply of the server can be set up if
two hot-plug power supply units are installed.
In this case, each of the power supply units is either connected to two
different phases or to two separate circuits of the internal power supply
network.

5.5.1 Using the cable clamp
You can secure power cords in a cable clamp to ensure that the insulated
connectors cannot be disconnected from the server accidentally.
Figure 4: Cable clamp
Ê Pull the cable clamp up (1).

Ê Thread the power cord through the cable clamp (2).
Ê Press the cable clamp down until it engages to secure the cable (3).
I You can open the cable clamp by pressing on the unlocking lever.

5.6 Notes on connecting/disconnecting cables

V CAUTION!
Always read the documentation supplied with the device you wish to
connect.
Never connect, or disconnect cables during a thunderstorm.
Never pull on a cable when disconnecting it. Always take hold of the
cable by the plug.
Follow the sequence described below to connect or disconnect external
devices to or from the server:
Be sure to wait for 10 seconds or more after shutdown before turning the
server on.
Connecting cables
Ê Turn off all power and equipment switches.
Ê Disconnect all power plugs from the properly grounded power outlets.
Ê Connect all cables to the server and peripherals.
Ê Plug all data communication cables into the utility sockets.
Ê Plug all power cords into the properly grounded power outlets.
Disconnecting cables
Ê Turn off all power and equipment switches.
Ê Disconnect all power plugs from the properly grounded power outlets.
Ê Unplug all data communication cables from the utility sockets.
Ê Disconnect the relevant cables from the server and all the peripherals.
I For connecting or disconnecting LAN cables, the server does not need
to be powered off. To avoid loss of data teaming function has to be
enabled.

Information for ensuring electromagnetic compatibility

All data and signal cables must have sufficient shielding. The use of cable type
S/FTP Cat5 or better is recommended.
Use of unshielded or badly shielded cables may lead to increased emission of
interference and/or reduced fault-tolerance of the device.


6 Starting up and operation
V CAUTION!
Follow the safety instructions in chapter "Important information" on
page 35.
6.1 Access to the drives (floorstand model)
6.1.1 Enabling access to the accessible drives
3
Figure 5: Removing the drive cover and placing it on the HDD cover
Ê Unlock the server (1).

Ê Remove the drive cover (2).
Ê Attach the drive cover to the recesses on the HDD cover (3).
Ê Push down the HDD cover in the direction of the arrow (4).

Starting up and operation
I Please note the following when operating with tape drives:

If the system is programmed to eject the media automatically, the
accessible drives must not be obstructed.
The drive cover is replaced and the server locked in the reverse order.
Figure 6: Removing the drive cover from the hard disk drive cover
Ê Carefully pull out on the green release lever (1) and lift off the drive cover (2).

6.1.2 Access to the HDD modules (floorstand model)
0
1
Figure 7: Removing the hard disk cover
Ê Unlock the server (1).

Ê Remove the HDD cover (2).
The HDD cover is replaced and the server locked in the reverse order.

6.2 Controls and indicators
6.2.1 Front of server
0 1 2 3 4 5 6 7 89 :
A @ ? > = < ;
Figure 8: Front of server (example: rack model)
1 HDD/SSD error indicator 11 Power-on indicator

2 PSU error indicator 12 On/Off button
3 Temperature error indicator 13 NMI button
4 CPU error indicator 14 Reset button
5 Memory error indicator 15 ID button
6 Fan error indicator 16 USB connector
7 ID indicator 17 USB connector
8 CSS indicator 18 Front management LAN
connector (optional)
9 Global Error indicator 19 Optional Front VGA
10 HDD/SSD activity indicator
I The meaning of the local diagnostic indicators (1) - (6) is described in the
"PRIMERGY TX300 S7⁄ RX350 S7 Server Upgrade and Maintenance
manual".

6.2.1.1 ID card
Figure 9: ID card
You can pull out the ID card as far as it will go and push it back again.
The ID card contains various system information, such as the product name,
serial number, order number, MAC addresses and DNS name (in the Japanese
market, only the product name and the serial number).

6.2.1.2 Control elements
Lock (only floorstand model)

The server can be locked to prevent access to the drives.
On/Off button
When the system is switched off, it can be switched on again by
pressing the On/Off button.
When the system is operating, pressing the On/Off button will
switch off the system.
V CAUTION!
Risk of loss of data!
I The On/Off button does not disconnect the server from the
mains voltage. To disconnect from the mains completely,
remove the power plug(s).
NMI NMI button

V CAUTION!
Do not press! Risk of loss of data! The NMI button may only
be used by service personnel.
RST Reset button

Pressing the reset button reboots the system.
V CAUTION!
Risk of loss of data!
ID ID button
ID LED lights up (blue) on the front and on the rear of the server
when the ID button is pressed. Both ID indicators are
synchronized.

6.2.1.3 Indicators on the control panel
Power-on indicator (two colors)

Lights up green when the server is switched ON.
Lights up orange when the server is switched OFF, but mains
voltage is present (standby mode).
HDD/SSD activity indicator (green)

Lights up green when an internal drive (HDD/SSD or backup
drive) is being accessed.
Global Error indicator (orange)

! – Lights up orange if a prefailure event has been detected that
requires (precautionary) service intervention.
– Flashes orange if an error was detected that requires service
intervention.
– Does not light up if there is no critical event.
If the event is still acute after a power cycle, the indicator is activated
after the restart.
The indicator also lights up in standby mode.
You can find more details on the indicated errors in the System
Event Log (SEL), on the ServerView Local Service Panel, in the
ServerView Operations Manager or via the iRMC S3's Web
interface.

CSS CSS indicator (yellow)

– Lights up yellow if a prefailure event was detected for a CSS
component that you can fix yourself (for reasons of precaution)
with the CSS concept.
– Flashes yellow if an error was detected that you can fix yourself
– Does not light up when the system is OK.
after the restart.
For more information on the CSS concept, see "Customer Self
Service (CSS)" on page 15.
ID ID indicator (blue)
Lights up blue when the system has been selected by pressing
the ID button. To deactivate, press the button again.
The ID indicator can also be activated via the ServerView
Operations Manager and the iRMC S3 Web interface and its
status reported to the ServerView Operations Manager and the
iRMC S3.

6.2.1.4 Indicators on the drives
Optical drive activity indicator

Lights up green when the storage medium is being accessed.
Hard disk drive indicators
1 2 1 2
Figure 10: Indicators on the 3.5 inch and 2.5 inch HDD modules
1 HDD/SSD BUSY indicator (green)

– Lights up: HDD in active phase
– Does not light: HDD inactive (drive inactive)
2 HDD/SSD FAULT indicator (orange)
(in conjunction with a RAID controller)
– Does not light: no HDD error
– Lights up: HDD Faulty or Rebuild Stopped (drive defective/needs
replacing, a rebuild process was stopped or the HDD module is not
correctly inserted)
– Slow flashing: HDD Rebuild (the data is being restored after changing
a drive)
– Fast flashing: HDD Identify
– Four fast blinks/pause: HDD Predicted Fault
– Two fast flashes/pause: HDD Hot Spare (Hot spare drive active. The
corresponding drive has failed).

Solid state disk indicators
Figure 11: Indicators on the SSD modules
1 LED BUSY (green)

green
– Lights up: SSD in active phase
– Does not light: SSD inactive (drive inactive)
2 LED FAULT (orange)
orange
(in conjunction with a RAID controller)
– Does not light: no error
– Lights up: Faulty or Rebuild Stopped (drive defective/needs
replacing, a rebuild process was stopped or the module is not
correctly inserted)
– Slow flashing: Rebuild (the data is being restored after
changing a drive)
– Fast flashing: Identify

6.2.2 Rear of server
CSS, Global Error and ID indicator
Figure 12: Indicator on the connection panel: CSS, Global Error and ID indicator
1 CSS, Global Error and ID indicator (yellow, orange and blue)
Global Error indicator (orange)
! – Lights up orange if a prefailure event has been detected that

requires (precautionary) service intervention.
– Flashes orange if an error was detected that requires service
intervention.
– Does not light up if there is no critical event.
after the restart.
You can find more details on the indicated errors in the System
Event Log (SEL), on the ServerView Local Service Panel, in the
ServerView Operations Manager or via the iRMC S3's Web
interface.

CSS CSS indicator (yellow)

– Lights up yellow if a prefailure event was detected for a CSS
component that you can fix yourself (for reasons of precaution)
– Flashes yellow if an error was detected that you can fix yourself
– Does not light up when the system is OK.
after the restart.
For more information on the CSS concept, see "Customer Self
Service (CSS)" on page 15.
ID ID indicator (blue)
Lights up blue when the system has been selected by pressing
the ID button. To deactivate, press the button again.
The ID indicator can also be activated via the ServerView
Operations Manager and the iRMC S3 Web interface and its
status reported to the ServerView Operations Manager and the
iRMC S3.

LAN indicators
Figure 13: Indicators on the connection panel: LAN indicators
1 LAN Steady green signal when a LAN connection exists.

link/transfer
Remains dark when no LAN connection exists.
indicator
Flashes green when LAN transfer takes place.
2 LAN speed Steady yellow signal in the event of a LAN transfer rate
indicator of 1 Gbit/s
Steady green signal in the event of a LAN transfer rate
of 100 Mbit/s.
Remains dark in the event of a LAN transfer rate of
10 Mbit/s.
I Depending on the settings in the BIOS, the standard LAN port 1 may also
be used as a management LAN port. You will find further information in
the "D2949 BIOS Setup Utility for PRIMERGY TX300 S7⁄ RX350 S7
Reference Manual".

Indicator of hot-plug power supply unit (450 W and 800 W PSU module)
Figure 14: Indicator on hot-plug power supply unit
1 Indicator of hot-plug power supply unit (bicolor)

450 W power supply unit and 800 W power supply unit
Flashes green when the server is switched off, but mains voltage is
present (standby mode).
Lights up green when the server is switched on and functioning
properly.
Flashes orange when a predictable error has been detected, but the
power supply unit is still running.
Lights up orange in case of OCP/OVP or when the fan of the
powersupply unit has failed.

6.3 Switching the server on and off

V CAUTION!
● If nothing appears on the screen but flickering stripes after switching
on the server, switch the server off immediately (see chapter
"Troubleshooting and tips" on page 85).
● The On/Off button does not disconnect the server from the mains
voltage. To completely disconnect it from the mains voltage, remove
the power plug(s) from all PSU inlet connectors.
● Do not move, strike, or shake the server when it is turned on. This can
damage the hard disk in the server and cause data loss.
● Turn the server on when the temperature is within its operating
environment range (10–35°C). For details on the operating
environment, refer to "Safety Precautions". When operating the
device outside of this operating environment, the server may operate
improperly and data loss may occur. Furthermore, Fujitsu cannot be
held responsible for any related damage, malfunction, or loss of data,
etc.
● Be sure to wait for 10 seconds or more after shutdown before turning
the server on again.
● After connecting all power cords, wait at least 10 seconds before
pressing the On/Off button.
Switching the server on

The Power-on indicator lights up orange (standby mode) when the server is
connected to the mains.
I The controls and indicators are shown in figure 8 on page 64.
– Starting up for the first time:
For the Japanese market, please refer to " はじめにお読みください ".
Ê Press the On/Off button.
Ê Insert ServerView Suite DVD 1 in the DVD drive.

Ê Follow the on-screen instructions (see also section "Configuring the

server and installing the operating system with the ServerView
Installation Manager" on page 80 or section "Configuring the server and
installing the operating system without the ServerView Installation
Manager" on page 81).
– System already installed:
Ê Press the On/Off button.
The server is switched on, performs a system test and boots the
operating system.
I In the case of configurations with a large memory size, the boot
process may be prolonged and the screen may remain dark for about
20 seconds.
Switching the server off

The Power-on indicator (see figure 8 on page 64) lights up green.
Ê Shut down the operating system properly.
The server is switched off automatically and enters standby mode. The power-
on indicator lights up orange.
I If the operating system does not switch off the server automatically, press
the On/Off button for at least four seconds and/or send a corresponding
control signal for power button override.
Other On/Off options

Besides the On/Off button, the server can be switched ON and OFF in the
following ways:
– Timer-controlled switch-on/off
Using the ServerView Operations Manager or iRMC S3, you can configure
that the server is switched on/off controlled by an internal timer.
– Ring indicator
The server is switched on by an internal or external modem.
– Wake up On LAN (WOL)
The server is switched on by a command via the LAN (Magic Packet™).
– After power failure

The server automatically reboots following a power failure (depending on the

settings in the BIOS or in iRMC S3).
– Power button override
The system can be switched off (hard power off) by keeping the On/Off
button (approximately 4 - 5 seconds).
V CAUTION!
There is a risk that data may be lost.
– iRMC S3
iRMC S3 offers various options for switching the server on and off, e.g. via
the Power On Off page of the iRMC S3 Web interface.
V CAUTION when turning off the power
(Windows Server 2008)!
The operation of the power switch can be specified as "Do Nothing",
"Stand by", "Hibernate", and "Shutdown" depending on the OS settings.
The default is "Shutdown".
On this server, functions corresponding to "Stand by" and "Hibernate" are
supported as BIOS and hardware functions. However, some drivers and
software installed in the server do not support these functions. For this
reason, functions corresponding to "Stand by" and "Hibernate" are
unavailable on this server. When the operating mode is set to "Stand by"
or "Hibernate", the system may operate improperly or hard disk data may
be corrupted.
For details about operating mode settings, refer to the manual supplied
with the OS.

6.4 Configuring the server

This section contains information about configuring the server and installing the
operating system.
I Make sure that the power saving functions are disabled in the Power
menu of the BIOS Setup during operation.
6.4.1 Configuring the onboard SAS/SATA controller
A SAS/SATA controller is integrated on the system board. You can configure the
onboard controller either before or during installation with the ServerView
Installation Manager. Using the ServerView Installation Manager is
recommended.
I The controller has its own configuration utility. For further information,
refer to the “Embedded MegaRAID Software User’s Guide” (on the
ServerView Suite DVD 2 under Industry Standard Servers - Expansion Cards
- Storage Adapters - LSI SAS / SCSI RAID Controllers).
I The SAS functionality needs to be enabled separately by using a ROM1
SCU Key.
I Descriptions of operating systems not covered in the controller manual
are provided in the corresponding readme under:
http://www.fujitsu.com/global/services/computing/server/ia/driver/index.html
(for the EMEA market).
http://jp.fujitsu.com/platform/server/primergy/downloads/
I In the system BIOS the onboard SAS/SATA controller can be configured
as "RAID" (default) or "non-RAID".

6.4.2 Configuring the SAS/SATA RAID controller
The server has a SAS/SATA RAID controller with "MegaRAID functionality". You
can configure the SAS/SATA RAID controller either before or during installation
with the ServerView Installation Manager. Using the ServerView Installation
Manager is recommended.
I A separate utility is available to the controller for MegaRAID
configuration. For further information, refer to the "SAS Software User’s
Guide" (on the ServerView Suite DVD 2 under Industry Standard Servers -
Expansion Cards - Storage Adapters - LSI Configuration Software).
Further information on modular RAID controllers is provided in the
"Modular RAID Controller Installation Guide" (on the ServerView Suite
- LSI SAS / SCSI RAID Controllers).

6.4.3 Configuring the server and installing the operating

system with the ServerView Installation Manager
Using the ServerView Installation Manager on the ServerView Suite DVD 1

provided, you can conveniently configure the server and install the operating
system. This includes configuring the server-specific settings using the
ServerView Configuration Manager and configuring the RAID controller using
the ServerView RAID Manager.
Advantages of the ServerView Installation Manager

– Wizard assisted configuration of your server hardware and disk arrays
– Wizard assisted installation of all leading server operating systems
– Wizard-assisted creation of configuration files for unattended installation of
several PRIMERGY servers with identical hardware configurations.
– Installation of drivers and additional software.
I The software that can be installed depends on your server’s hardware
configuration. This configuration is detected automatically.
To find out how to operate the ServerView Installation Manager and for further
information, refer to the associated manual.
If you are using the ServerView Installation Manager, you can skip the following
section on how to configure the server and install the operating system.
Continue from section "Cleaning the server" on page 82.

6.4.4 Configuring the server and installing the operating

system without the ServerView Installation
Manager
Configuring SAS/SATA RAID controller with "Integrated Mirroring

Enhanced"
Configure the controller as described in section "Configuring the SAS/SATA
RAID controller" on page 79.
Configuring SAS/SATA RAID controller with "MegaRAID functionality"

Configure the controller as described in section "Configuring the SAS/SATA
RAID controller" on page 79.
Installing the operating system

Ê Insert the CD/DVD for the operating system you want to install.
Ê Reboot the server.
Ê Follow the instructions on screen and in the manual for the operating
system.

6.5 Cleaning the server

V CAUTION!
Switch off the server and disconnect the power plugs from the properly
grounded power outlets.
Do not clean any interior parts yourself; leave this job to a service
technician.
Do not use any cleaning agents that contain abrasives or may corrode
plastic.
Ensure that no liquid enters the system. Ensure that the ventilation areas
of the server and the monitor are clear.
Do not use any cleaning sprays (including flammable types). It may
cause a device failure or a fire.
Clean the keyboard and the mouse with a disinfecting cloth.
Wipe the server and monitor casing with a dry cloth. If particularly dirty, use a
cloth that has been moistened in a mild domestic detergent and then carefully
wrung out.

7 Property and data protection
The floorstand model is protected against unauthorized opening by a lock. Apart
from this, the server is also fitted with two intrusion detection switches which
enable the ServerView Operations Manager to detect and log any removal of
the housing cover and the cover for the HDD/SSD modules.
To prevent that the server is being removed from its location, the floorstand
model can be secured to a fixed object with a steel cable running through a clip
on the back.
The rack model is protected against unauthorized access by a lockable rack
door.
To protect your system and data internally against unauthorized access, you
can use the BIOS Setup security functions.
7.1 BIOS Setup security functions

The Security menu in BIOS Setup offers various options for protecting your data
from unauthorized access. By combining these options, you can also achieve
optimum protection for your system.
I A detailed description of the Security menu and how to assign passwords
can be found in the "D2949 BIOS Setup Utility for PRIMERGY
TX300 S7⁄ RX350 S7 Reference Manual".

Property and data protection

8 Troubleshooting and tips
V CAUTION!
Follow the safety instructions in the "Safety notes and regulations"
manual or " 安全上のご注意 " and in chapter "Important information" on
page 35.
If a fault occurs, attempt to resolve it using the measures described:
– in this chapter,
– in the documentation for the connected devices,
– in the help systems of the software used.
If you fail to correct the problem, proceed as follows:
Ê Make a list of the steps performed and the circumstances that led to the fault.
Also make a list of any error messages that were displayed.
Ê Switch off the server.
Ê Contact our customer service team.
8.1 Power-on indicator remains unlit

The power-on indicator remains dark after you switch on your device.
Power cable incorrectly connected

Ê Make sure that the power cable(s) is/are correctly connected to the server
and the grounded power outlet(s).
Power supply overloaded

Ê Disconnect the server power plug(s) from the grounded power outlet(s).
Ê Wait a few minutes before you plug it/them into the grounded power outlet(s)
again.
Ê Switch on your server.

Troubleshooting and tips
8.2 Server switches itself off

Server Management has detected an error
Ê Check the error list of System Event Log in ServerView Operations Manager
or in the iRMC S3 web interface, and attempt to eliminate the error.
8.3 Screen remains blank

Monitor is switched off
Ê Switch on your monitor.
Screen has gone blank

Ê Press any key on the keyboard.
or
Ê Deactivate screen saver. Enter the appropriate password.
Brightness control is set to dark

Ê Set the brightness control on the monitor to light. For detailed information,
refer to the operating manual supplied with your monitor.
Power cable or monitor cable not connected

Ê Switch off the monitor and the server.
Ê Check whether the power cable is properly connected to the monitor and to
the grounded power outlet.
Ê Check whether the monitor cable is properly connected to the server and
monitor (if it is plugged in with a connector). If a separate graphics card is
installed in the server, then the monitor cable must be connected to the
graphics card.
Ê Switch on the monitor and the server.

8.4 Flickering stripes on monitor screen

V CAUTION!
Switch off the server immediately. Risk of damaging the server.
Monitor does not support the set horizontal frequency

Ê Find out which horizontal frequency your monitor screen supports. You will
find the horizontal frequency (also known as line frequency or horizontal
deflection frequency) in the documentation for your monitor.
Ê Refer to the documentation for your operating system or the software for the
screen controller for details of how to set the correct horizontal frequency for
your monitor, and follow the procedure accordingly.
8.5 No screen display or display drifts

The wrong horizontal frequency or resolution has been selected for the
monitor or for the application program.
Ê Find out which horizontal frequency your monitor screen supports. You will
find the horizontal frequency (also known as line frequency or horizontal
deflection frequency) in the documentation for your monitor.
Ê Refer to the documentation for your operating system or the software for the
screen controller for details of how to set the correct horizontal frequency for
your monitor, and follow the procedure accordingly.
8.6 No mouse pointer displayed on screen

Mouse driver not loaded
Ê Check whether the mouse driver is properly installed and is activated when
the application program is started. Detailed information can be found in the
user manuals for the mouse, the operating system and the application
program.

8.7 Incorrect date and time

Ê Set the date and time in the operating system or in the BIOS Setup under
the Main menu, using System Date and System Time respectively.
I Note that the operating system may affect the system time. For example,
the operating system time may deviate from the system time under
Linux, and would overwrite the system time in the default setting on
shutdown.
If the date and time are still wrong after the server has been switched off and
back on again, replace the lithium battery (for a description refer to the
PRIMERGY TX300 S7⁄ RX350 S7 Server Upgrade and Maintenance Manual)
or contact our customer service team.
8.8 Hard disk drive error messages at system

boot
Various hard disk drive error messages may occur when the system is
rebooted. These error messages are caused by modifications in the selected
RAID configuration.
RAID controller configuration incorrect

Ê Check and correct the settings for the drives using the RAID controller
configuration program.
I Further information is provided in the "Integrated RAID for SAS User’s
Expansion Cards - Storage Adapters - LSI RAID / SCSI Controllers) or in the
- LSI RAID / SCSI Controllers).
For more information on configuring the controller, see section
"Configuring the server" on page 78.

8.9 Added drive reported as defective

RAID controller is not configured for this drive
The drive was probably installed when the system was switched off.
Ê Reconfigure the RAID controller for the drive using the corresponding utility.
Information is provided in the documentation for the RAID controller.
or
Ê Remove and reinstall the drive while the system is switched ON.
If the hard disk drive continues to be shown as defective, then replace it (see
the "PRIMERGY TX300 S7⁄ RX350 S7 Server Upgrade and Maintenance
Manual").
I Further information is provided in the "Integrated RAID for SAS User’s
Expansion Cards - Storage Adapters - LSI RAID / SCSI Controllers) or in the
- LSI RAID / SCSI Controllers).
For more information on configuring the controller, see section
"Configuring the server" on page 78.
8.10 Error message on screen

The meaning of the error message is explained in the documentation for the
relevant components and programs on the ServerView Suite DVD 2.
8.11 Expansion cards or onboard devices not

recognized
When an expansion card is added, other expansion cards or onboard devices
might not be recognized.
Ê Reinstall the drivers for the expansion cards or onboard devices that are not
recognized.

8.12 Temperature warning

A temperature warning is output to the hardware event log and OS event log, or
ServerView issues a notification of a temperature warning such as by a popup
message
The above log is output or the above notification is issued by ServerView when
the ambient temperature is within 30 to 35°C, which is near the upper limit of the
temperature boundaries (10 to 35°C). This is to notify the administrator before
the ambient temperature actually exceeds the range of the temperature
boundaries.
Ê Although continued use within the temperature boundaries poses no
problems within itself, reconsider the surrounding environment conditions if
this log is output or if ServerView issues this notification.
8.13 No effect of keyboard or mouse

Typing the keyboard does not display any characters, or the mouse cursor does
not move.
Ê Check to see whether the keyboard and mouse are connected properly. If
they are not connected or you replaced them yourself, then connect the
cables to the server.
8.14 Optical drive cannot read data

Ê Check to see whether the CD/DVD/BD is inserted properly. If it is not
inserted, correctly insert the disk so that the label is facing up.
Ê Check to see whether the CD/DVD/BD is not dirty. If it is dirty, wipe it with a
soft, dry cloth.
Ê Check to see whether the CD/DVD/BD is not scratched or bent. If scratched
or damaged, replace the CD/DVD/BD.

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Operating Manual - English

PRIMERGY TX300 S7 / RX350 S7

Edition July 2014

Copyright and Trademarks

All rights reserved.

For your safety

Aluminum electrolytic capacitors

High safety use

TX300 S7 / RX350 S7 Operating Manual

Measures against momentary voltage drop

Technology controlled by the Foreign Exchange and Foreign Trade

Harmonic Current Standards

Only for the Japanese market:

Operating Manual TX300 S7 / RX350 S7

TX300 S7 / RX350 S7 Operating Manual

1.1 Concept and target groups for this manual . . . . . . . . . 11

3 Installation steps, overview . . . . . . . . . . . . . . . . . . 33

4.1 Safety instructions . . . . . . . . . . . . . . . . . . . . . . . 35

5.1 Unpacking the server . . . . . . . . . . . . . . . . . . . . . 50

TX300 S7 / RX350 S7 Operating Manual

5.5.1 Using the cable clamp . . . . . . . . . . . . . . . . . . . . . . 57

6 Starting up and operation . . . . . . . . . . . . . . . . . . . . 61

6.1 Access to the drives (floorstand model) . . . . . . . . . . . . 61

7 Property and data protection . . . . . . . . . . . . . . . . . . 83

7.1 BIOS Setup security functions . . . . . . . . . . . . . . . . . 83

8 Troubleshooting and tips . . . . . . . . . . . . . . . . . . . . 85

8.1 Power-on indicator remains unlit . . . . . . . . . . . . . . . . 85

Operating Manual TX300 S7 / RX350 S7

8.5 No screen display or display drifts . . . . . . . . . . . . . . 87

TX300 S7 / RX350 S7 Operating Manual

Operating Manual TX300 S7 / RX350 S7

1.1 Concept and target groups for this manual

TX300 S7 / RX350 S7 Operating Manual 11

1.2 Documentation overview

12 Operating Manual TX300 S7 / RX350 S7

I PRIMERGY manuals are available in PDF format on the

Further sources of information:

TX300 S7 / RX350 S7 Operating Manual 13

1.3 Notational conventions

Text in italics indicates commands or menu items.

14 Operating Manual TX300 S7 / RX350 S7

TX300 S7 / RX350 S7 Operating Manual 15

I Further information on the CSS concept is provided in the "PRIMERGY

Trusted Platform Module (TPM)

16 Operating Manual TX300 S7 / RX350 S7

Hard disk drives

Onboard SAS/SATA controller

TX300 S7 / RX350 S7 Operating Manual 17

SAS/SATA RAID controller

18 Operating Manual TX300 S7 / RX350 S7

Accessible drives / components

TX300 S7 / RX350 S7 Operating Manual 19

High level of availability and data security

20 Operating Manual TX300 S7 / RX350 S7

iRMC S3 with integrated management LAN connector

TX300 S7 / RX350 S7 Operating Manual 21

ServerView Installation Manager

22 Operating Manual TX300 S7 / RX350 S7

Service and support