Career Paths: Management I Is A New Educational Resource For Management Professionals
Career Paths: Management I Is A New Educational Resource For Management Professionals
Career Paths: Management I Is A New Educational Resource For Management Professionals
ISBN 978-1-4715-1071-7
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Book
Virginia Evans
Jenny Dooley
Henry Brown
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1 Office Supplies Request form binder, envelope, highlighter, legal pad, marker, pen, Making a polite
pencil, stapler, staples, tape request
2 Office To-do list calculator, copier, cubicle, desk, fax machine, file Asking about
Equipment cabinet, landline, shredder, toner completion
3 Computers and Advertisement computer, desktop, flash drive, keyboard, laptop, laser Approving a
Accessories printer, monitor, mouse, scanner request
4 Parts of the Notice break room, conference room, entrance, fire exit, lobby, Getting
Office manager’s office, open plan, reception desk, restroom, someone’s
waiting area attention
5 People in the Job fair clerk, colleague, co-worker, employee, executive, Listing a
Office 1 advertisement freelancer, intern, salesperson, secretary, supervisor drawback
8 Sales Numbers Sales report above, according to, below, first, highest, lowest, Describing
median, second, -th, third mixed results
11 Pay and Handbook benefits, dental, health insurance, minimum wage, Giving a strong
Benefits overtime, pay, retirement plan, salary, stock options, response
vacation time
12 Money Employee guide bill, cash, change, coin, currency, deposit, face, petty Giving a
cash, receipt, withdrawal reminder
13 Using Money Advertisement charge, credit card, credit limit, debit card, direct Confirming
deposit, invest, monitor, purchase, save, spend, track information
14 Bank Accounts Announcement accrue, check, checking account, close, commercial Asking for an
bank, credit, interest, open, overdraft, savings account, opinion
transfer
15 Changes in Report bottom out, decline, decrease, expand, fluctuate, grow, Stating a goal
Value increase, peak, shrink, steady
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Table of Contents
Unit 7 – Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Unit 12 – Money . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
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Book
Virginia Evans
Jenny Dooley
Henry Brown
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4 Telephone Telephone ASAP, call, call back, caller, leave, message, regarding, Asking about
Interactions 2 message return, take, unavailable, urgent purpose
5 Correspondence Handbook appropriate, business letter, cc, email, fax, formal, hard Stating a
copy, informal, interoffice, memo, outside, prompt preference
6 Introductions Book avoid, client, common interest, connection, courtesy, Giving advice
introduction, job title, mention, occupation, personal,
relationship
7 Small Talk Advice column discuss, inquire, living, local, marital status, politics, Asking for a
recommendation, refrain, religion, small talk, sport, recommendation
topic, weather
8 Delegating Email assign, be in charge of, be on, choose, delegate, Describing
Tasks responsible for, run, take care of, take on, task responsibility
9 Following Up Memo check on, estimate, follow up on, get in touch, hear Checking on
back from, previously, progress, report, status, update progress
10 Changing Plans Email cancel, change, go with, hold off on, instead, move up, Asking about
Plan B, push back, rather than, reschedule, sooner, methods
unexpected
11 Giving Letter clarify, comment, constructive criticism, enunciate, Listing positives
Feedback expand on, feedback, improve, mumble, redo, revise,
strength, weakness, work
12 Motivating Staff Email appreciation, award, bonus, commission, contest, hard Identifying a
work, motivate, offer, perk, reward, staff problem
13 Networking Magazine article approach, business card, business lunch, conference, Ending a
contact information, exchange, face-to-face, conversation
networking, referral, social gathering, social networking
14 International Email behavior, bow, cheek, custom, firm, greet, handshake, Providing
Clients international, kiss, polite, social cue, soft reassurance
15 Business in Magazine article address, by accident, culture, customary, expectation, Giving a warning
Different foreign, gaffe, gesture, host, manners, misunderstanding,
Cultures nonverbal, offend, position, respectful, surname, translator
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Table of Contents
Unit 1 – Departments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Unit 5 – Correspondence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Unit 6 – Introductions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Unit 9 – Following Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Unit 13 – Networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
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Book
Virginia Evans
Jenny Dooley
Henry Brown
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Table of Contents
Unit 4 – Promotions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Unit 5 – Terminations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Unit 6 – Scheduling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Unit 7 – Meetings 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Unit 8 – Meetings 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Unit 9 – Presentations 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Unit 10 – Presentations 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Unit 13 – Negotiating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Unit 14 – Traveling 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Unit 15 – Traveling 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
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6 Scheduling
Get ready!
●
1 Before you read the passage, postpone
talk about these questions.
1 What are some common schedules?
2 What tools can be used to make and distribute schedules?
Reading
●
2 Read the email. Then, choose the correct answers.
Vocabulary
1 What is the main purpose of the email?
A to plan the weekly production meeting
●
3 Match the words or phrases
(1-8) with the definitions (A-H).
B to postpone the sales training
1 ___ set up 5 ___ appointment
C to schedule a business trip
2 ___ pencil in 6 ___ in advance
D to arrange the schedule for the upcoming week
3 ___ weekly 7 ___ review
2 Why might it be difficult to schedule the annual review? 4 ___ postpone 8 ___ annual
A It only occurs once a year.
A occurring once every seven days
B Executives are often out of town.
B to plan for an event knowing that
C It lasts a long time.
it might change
D Everyone has other meetings to attend.
C occurring before another event
3 Why is it important that employees respond to the sales D a meeting set for a certain time
training invitation? E to make arrangements for an
A so those who can’t come can schedule another time activity
B so the correct number of materials can be prepared F occurring once a year
C so the manager can arrange the right room for the training G to delay an event
D so they know how much food to order for lunch H an examination of events
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●
4 Read the sentence pairs. Choose which Speaking
word or phrase best fits each blank.
●
8 With a partner, act out the roles below
1 schedule / arrange based on Task 7. Then, switch roles.
A ____________________________ the meeting at 11:00 on
Wednesday. USE LANGUAGE SUCH AS:
B I’ll ____________________________ the handouts and We have some conflicts ...
chairs before the meeting. What are ...?
Can we change ...?
2 RSVP / send apologies
A The manager had to ____________________________ for
missing the meeting. Student A: You are a secretary. Talk to Student
B about:
B The invitation says to ____________________________
by Friday. • schedule conflicts
• changing meetings
●
5 Listen and read the email again. Why is • scheduling meetings
it important to plan a meeting in advance?
Student B: You are a manager. Talk to Student
Listening A about the scheduling conflicts.
●
6 Listen to a conversation between a
secretary and a manager. Mark the Writing
following statements as true (T) or false (F).
1 ___ The weekly meeting will be postponed.
●
9 Use the conversation from Task 8 and the
email to complete the schedule. Include:
2 ___ The man canceled the appointment with appointments for each day, the types of
Mr. Jackson. meetings, and changes to the schedule.
3 ___ The woman will not attend the monthly sales
goals meeting.
Monday, March 5
●7 Listen again and complete the ____________________________________________________________________________
Schedule
conversation. ____________________________________________________________________________
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Nesler Inc.
A Leader in
Information
Technology!
Do you have experience as a
clerk or salesperson? Nesler
is looking for outstanding
employees!
We are hiring for several different
positions. All positions are based at
our downtown office:
• supervisor
• salesperson
• office clerk
• secretary
Above positions are full-time. We are
also looking for part-time freelancers.
Work in a fast-paced environment
with great co-workers! Collaborate
with your colleagues to create
innovative products. Nesler Inc. offers
great employee benefits for all full-
time employees.
Want a head start on a great career?
Do you dream of being an executive?
Become an intern with Nesler! Drop
off applications at our career fair
booth.
1 What are the most common office positions? 1 ___ clerk 5 ___ employee
2 Why is it beneficial to get experience as an 2 ___ intern 6 ___ freelancer
intern? 3 ___ co-worker 7 ___ salesperson
4 ___ executive
Reading A a person with a higher management position
●
2 Read the job fair advertisement. Then, B a person who works with other people
mark the statements true (T) or false (F). C a person who works for hire without a
1 ___ The company is currently hiring supervisors. permanent position
2 ___ All of the downtown office positions come D someone who works for a company
with benefits. E a student getting on-the-job training
3 ___ Interns should bring their applications to the F a full-time employee who does basic office tasks
downtown office. G someone who sells things on a company’s behalf
12
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●
4 Write a word that is similar in meaning to Speaking
the underlined part.
●
8 With a partner, act out the roles below
1 I left a message with Mr. Mason’s assistant who based on Task 7. Then, switch roles.
does his administrative duties.
__c_et__y USE LANGUAGE SUCH AS:
2 Shelley’s direct manager who oversees her Do you have any ...?
work asked her to do a new project. In that case ...
s___r_i__r
Of course ...
3 Advice from a(n) fellow worker in your field can
be very valuable.
_o__ea_u_ Student A: You are a job seeker. Talk to
Student B about:
• what jobs are available
●
5 Listen and read the advertisement
• what qualifications you have
again. What does this company offer to
their potential employees? • what positions you are eligible for
●
7 Listen again and complete the
conversation.
Student: Hi, do you have any 1 ___________
___________ positions open?
Recruiter: Hi there. Well, we have a few 2 __________
___________ open. Do you have any prior
experience?
Student: No, I don’t.
Recruiter: Okay, let’s see. Are you a 3 ___________
Pahl Advertising
___________ ?
Student: Yeah, 4 ___________ ___________ ___________ at the Application for Employment
university.
Position desired: ____________________________________________________
Recruiter: Okay, great. In that case, you could
become an intern. Of course, the pay is Please describe relevant experience:
5 ___________ ___________ . ____________________________________________________________________________
Student: That’s okay. I need the 6 ___________ ___________ . ____________________________________________________________________________
Recruiter: All right then, I’ll get you an application. ____________________________________________________________________________
____________________________________________________________________________
____________________________________________________________________________
13
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Glossary
according to [PREP-U8] If information is according to a person or document, it means that person or document is the
source of the information.
administrative assistant [N-COUNT-U6] An administrative assistant is an employee who performs a variety of office
tasks to support the management.
benefits [N-PLURAL-U11] Benefits are services, extra money, or advantages provided by employers to some employees
in addition to paying regular wages.
bill [N-COUNT-U12] A bill is money in the form of paper worth a certain amount.
binder [N-COUNT-U1] A binder is a hard cover with three rings inside used to hold papers together.
break room [N-COUNT-U4] A break room is a room where employees take breaks and eat lunch.
calculator [N-COUNT-U2] A calculator is a handheld device used to perform basic mathematical functions.
cash [N-UNCOUNT-U12] Cash is the physical form of money represented in paper bank notes and coins.
change [N-UNCOUNT-U12] Change is money in smaller denomination given in exchange for money of greater value.
charge [V-I-U13] To charge is to use a credit card to pay for a product or service.
check [N-COUNT-U14] A check is a financial tool, in the form of a written statement, that directs a bank to pay funds
from a checking account.
checking account [N-COUNT-U14] A checking account is a financial account that allows the account depositor to
write checks against the funds held in the account.
clerk [N-COUNT-U5] A clerk is a full-time employee who does general office tasks and other clerical work.
coin [N-COUNT-U12] A coin is money that is made from a hard material like metal.
comes to [V PHRASE-U7] If something comes to a number, it is equal to that number after a mathematical operation.
commercial bank [N-COUNT-U14] A commercial bank is a financial institution that focuses on savings and checking
accounts and short-term loans.
computer [N-COUNT-U3] A computer is a machine used to run programs, store data, and process information.
conference room [N-COUNT-U4] A conference room is a large room where meetings are held.
consultant [N-COUNT-U6] A consultant is a person who gives professional advice on business matters.
co-operative [N-COUNT-U9] A co-operative is a business that is owned by the people who run it.
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ISBN 978-1-4715-1071-7