Industry Profile: Indian Economy
Industry Profile: Indian Economy
Industry Profile: Indian Economy
Chapter I
Industry Profile
The Fast-Moving Consumer Goods (FMCG) industry primarily deals with the
production, distribution and marketing of consumer-packaged goods, i.e. those
categories of products that are consumed at regular intervals. Examples
include food & beverage, personal care, pharmaceuticals, plastic goods, paper
& stationery and household products etc. The industry is vast and offers a wide
range of job opportunities in functions such as sales, supply chain, finance,
marketing, operations, purchasing, human resources, product development and
general management.
FMCG sector in India play a very important role in economy. The FMCG
industry is the fourth largest sector in the Indian economy. Household and
personal care products accounts for 50% of the sales in the industry, healthcare
accounts for 31-32% and food and beverage accounts for remaining 18-19%.
Frequent purchase
Low price
High Volumes
Low margins
Major FMCG companies in India are Dabur India Ltd, Godrej consumer
products, Nestle, HUL, ITC ltd, Marico ltd, Britannia Industries ltd, Hatsun
Argo Product ltd.
Chapter II
Organization Profile
Type Public
James Gamble
Website www.pg.com
Background
n the 1880s, Procter & Gamble began to market a new product, an inexpensive
soap that floated in water.[8] The company called the soap Ivory.[8] William
Arnett Procter, William Procter's grandson, began a profit-sharing program for
the company's workforce in 1887. By giving the workers a stake in the
company, he correctly assumed that they would be less likely to go on strike.
1890, First R&D lab. R&D quickly becomes a critical function at P&G and
first lab is added to the Ivorydale facility. By the 1920s, R&D is an integrated
division of P&G company, employing a staff of several hundred young people.
The research department develops a way to improve products, then passes on
its findings to be translated into new manufacturing processes.
The company began to build factories in other locations in the United States
because the demand for products had outgrown the capacity of the Cincinnati
facilities. The company's leaders began to diversify its products, as well, and in
1911, began producing Crisco, a shortening made of vegetable oils rather
than animal fats.[8] As radio became more popular in the 1920s and 1930s, the
company sponsored a number of radio programs.
International expansion
The company moved into other countries, both in terms of manufacturing and
product sales, becoming an international corporation with its 1930 acquisition
of the Thomas Hedley Co. based in Newcastle upon Tyne, England. After this
acquisition, Procter & Gamble had their UK Headquarters at 'Hedley House'
in Newcastle upon Tyne, until quite recently, when they moved to The
Heights, Brooklands. Numerous new products and brand names were
introduced over time, and Procter & Gamble began branching out into new
areas.
One of the most revolutionary products to come out on the market was the
company's disposable Pampers diaper, first test-marketed in 1961, the same
year Procter & Gamble came out with Head & Shoulders.[13] Prior to this
point, disposable diapers were not popular, although Johnson & Johnson had
developed a product called Chux. Babies always wore cloth diapers, which
were leaky and labour-intensive to wash. Pampers provided a convenient
alternative, albeit at the environmental cost of more waste
requiring landfilling. Amid the recent concern’s parents have voiced on the
ingredients in diapers, Pampers launched Pampers Pure collection in 2018,
which is a "natural" diaper alternative.
Procter & Gamble acquired a number of other companies that diversified its
product line and significantly increased profits. These acquisitions
included Folgers Coffee, Norwich Eaton Pharmaceuticals (the makers
of Pepto-Bismol), Richardson-Vicks, Noxell (Noxzema), Shulton's Old
Spice, Max Factor, the Iams Company, and Pantene, among others.
Nature of Business
Vision
Mission
To provide branded products and services of superior quality and value that
improve the lives of the world’s consumer, now and for generations to come.
Values
Integrity
Leadership
Ownership
Passion of winning
Trust
We respect our P&G colleagues, customers and consumers, and treat them as
we want to be treated.
We have confidence in each other’s capabilities and intentions.
We believe that people work best when there is a foundation of trust.
Our Principles
We believe that doing what is right for the business with integrity will lead to
mutual success for both the Company and the individual.
Our quest for mutual success ties in together.
We encourage stock ownership and ownership behaviour.
We Value Mastery
We create and deliver products, packaging and concepts that build winning
brand equities.
We develop close, mutually productive relationships with our customers and
our suppliers.
We are good corporate citizens.
We work together with confidence and trust across business units, functions,
categories and geographies.
We take pride in results from reapplying others’ ideas.
We build superior relationships with all the parties who contribute to fulfilling
our Corporate Purpose, including our customers and suppliers, universities and
governments.
Workflow
The past 30 years have been a massive change in P&G’s supply chain
operations. Without a doubt, digital technology is being one of the biggest
drivers of such transformation. According to Supply Chain 4.0 in Consumer
Goods, the focus of the supply chain management role has altered to
“advanced planning processes” based more on the actual demand from end
consumers enabled by digital analytical forecasting and integrating operations
planning. Such demand-driven model, in which sensing and responding to
demand as quickly as possible, requires manufactures to reconsider its
production to shipment network design. In order to meet such demand, P&G
integrated data-driven production flow of operations that significantly
improved responsiveness as well as transparency. As a result, the digital
pieces of the supply chain that used to be discrete individual steps now become
more holistic, real-time management of the entire ecosystem.
with more than 130 manufacturing sites serving over 180 countries. One of the
key drivers is an “end-to-end model” that connected the siloed steps from
suppliers to retailers to provide the most value to the end consumers, “with
faster-than-ever response times”. The concept of integrating the whole value
chain allow every stakeholder of its eco chain to minimize the unnecessary
inventory as well as to speed up the system.
P&G integrates its supply chain software with its suppliers, distributors and
retailers with a notion of joint business planning with key stakeholders. To
fully integrate different parts of the chain, understanding that digital
automation of workflows that allows high visibility of any movement in each
step is a key to enable end-to-end model. Digital automation of workflows
empowered by use of algorithm-driven tools to reduce exceptions, enables
end-to-end planning, connecting headquarters, manufacturing plants,
distributor, and retailers.
Similarly, not only does P&G support with mobile-phone applications that
enable retailers to check the status and order more products, it fully
incorporates “GDSN,” Global Data Synchronization Network with the
operation with retailers. GDSN enables 100% automated commerce without
human intervention. This capability significantly improves the human error
between retailers and companies and save cost for all the parties.
Products
Baby Care
Fabric Care
Procter & Gamble has two of its world leading detergents- Tide and Ariel, in
India to Cater to the Main concerns of the Indian households, namely,
outstanding whiteness and stain removal.
Feminine Care
Grooming
Haircare
Home care
Oral Care
Innovation
P&G Careers
A workplace built on cultural and gender diversity and equal rights for women
and men make us one of the best companies to work for.
Fortune- World’s most admired companies
Forbes- Most Reputable companies (World and America)
Glassdoor- Best Place to work
DiversityINC- Top 50 companies for Diversity
Global tech research company- Supply chain masters.
Human Right campaign- Corporate equality index
Competitors Analysis
Procter & Gamble is undoubtedly one of the biggest consumer goods names
around. But there are several different companies that aim to chip away at its
segments individually. Notably, along with the big names noted below, Procter
& Gamble also competes with countless smaller companies in the international
segments in which it reports revenue.
Family Care
In the baby, feminine, and family care segment, major competitors include
Colgate-Palmolive—with brand names like Tender Care—Unilever's Zwitsal,
and Church and Dwight Co.'s Viviscal and Rephresh. This segment accounted
for 27% of Procter & Gamble's 2019 net sales with brands like Luvs, Bounty,
and Charmin
Beauty
P&G's beauty segment represented 19% of the company's net sales for the
2019 fiscal year.6 Avon is a major competitor to Procter & Gamble and is
known as one of the world's largest direct-selling beauty, household, and
personal care companies. The company uses salespeople—often referred to as
Avon Ladies—brochures, and mailouts to advertise and sell its products.
Other names in the beauty industry that rival P&G include Colgate-Palmolive,
Estee Lauder, Revlon, and Unilever.
Healthcare
This segment accounted for 12% of net sales in 2019. You'll probably
recognize popular names like Vicks, Pepto Bismol, and Prilosec. But there are
plenty of other companies that give P&G a run for its money. Major
competitors like Colgate-Palmolive, Church and Dwight Co., Ecolab, Stepan
Company, and United-Guardian.
Grooming
Market Share
Ambition 2030 aims to enable and inspire positive impact on the environment
and society while creating value for the Company and consumers. Our
Ambition 2030 goals span our brands, our supply chain, society and our
employees. We know P&G alone does not have all the answers. It will take
partnerships and collaboration to make meaningful progress and take
responsible consumption to the next level.
Brands
Supply chain
P&G will reduce their footprint and strive for circular solutions
P&G will protect and enhance the forests we depend on
P&G will improve livelihoods of palm smallholders by increasing yields from
existing lands.
Society
P&G will find solutions so no P&G packaging will find its way to the ocean
P&G will protect water for people and nature in priority basins
P&G will advance recycling solutions for absorbent Hygiene products
Employees
CHAPTER III
McKinsey 7s model
It is a tool that analyses firm’s organizational design by looking at 7 key
internal elements: strategy, structure, systems, shared values, style, staff and
skills, in order to identify if they are effectively aligned and allow organization
to achieve its objectives.
Strategy: The plan devised to maintain and build competitive advantage over
the competition. It is a key approach for an organization to achieve its goals.
1. Market penetration: This strategy involves an attempt to increase market share
by targeting the right potential market and customers.
2. Product development: This involves developing new products for existing and
potential customers and existing markets by thinking about how new products
can meet customer needs more closely and outperform competitors.
3. Market development: Finding a new group of buyers for an existing product.
4. Diversification: Involves the production of new category of products that
compliments the existing portfolio, in order to penetrate a new but related
market.
Systems: The day today functioning of workforce of getting the job done. The
daily activities and procedures that staff members engage in to get the work
done. P&G’s Integrated Work System (IWS) is a proprietary way of
improving manufacturing reliability, reducing costs and elevating productivity.
IWS is a disruptive way of working predicated on two primary principles: the
drive to zero losses and 100 percent employee ownership.
Shared Values: They are the norms and standards that guide employee
behaviour and company actions and thus, are the foundation of every
organization. The authors of the framework emphasize that all elements must
be given equal importance to achieve the best results
The foundation of P&G’s culture is divided into purpose, values and
principles. These ideals have stayed with the company for generations.
Values: P&G’s values include integrity, leadership, ownership, passion and
trust.
Principles: P&G has eight core principles. These include respect, integrity and
mutual success, strategic focus, innovation, mastery, being the best, teamwork,
and external focus.
Purpose: Providing quality brands that play a unique role in the world.
Skills: Skills are the skill set and capabilities of the organization’s human
resources. Core competencies or skills of employees are intangible but they a
major role in attaining sustainable competitive advantage.
As P&G is in FMCG sector, employees need have the following skills.
1. An innate sense of persuasion,
2. Skills across disciplines
3. Understanding Insights.
4. Working under pressure
5. Technology skills.
6. Excellent sales and Negotiation skills.
7. Good communication and people skills
Staff: The most valuable strategic asset of an organization is its staff or human
resources. This element focuses on the number of employees, recruitment,
development of employees, remuneration and other motivational
considerations.
P&G Brands and P&G People are the foundation of our success. P&G People
bring our Values to life as we focus on improving consumers’ lives now and
for generations to come. At P&G, we strive to promote a work environment of
confidence and trust. Our employees hold themselves and one another
accountable for operating with trust and integrity, for stepping up as leaders
and owners of the business, and for competing honourably with a passion to
win. P&G is committed to creating a work environment that fosters open
communication and supports employees in reporting potential violations.
Retaliation of any kind is inconsistent with our Values of Integrity and Trust
and simply will not be tolerated.
Porter's Five Forces is a model that identifies and analyses five competitive
forces that shape every industry and helps determine an industry's weaknesses
Competitive Rivalry
supplies. Because P&G Company purchases many products, they are perfect
for the suppliers. The switching cost in the company P&G for the supplier is
meagre. There is low bargaining power of suppliers in the case of P&G
In the industry in which P&G operates, there is not much difference in the
products that are being produced. Price sensitivity is low in the case of P&G.
The bargaining power of buyers is moderate for P&G
Threats of substitutes
In the consumer industry, there are certain barriers. A large capital is required
to be invested at the start, development of economies of scale takes time and
strong channels are not easy to get access to. The existing players have grown
to become corporate giants now and can easily acquire any new entrants. This
makes the threat new entrants a moderate threat for P&G.
Chapter IV
SWOT analysis
Internal Analysis
Strength:
Brand equity: One of the best advantages of P&G is that it owns brands
which are very valuable by themselves. It owns Gillette which is the
138th ranked brand in the world and has a 20 billion dollar brand
valuation. It also owns Tide and Ariel which are in the top
500. Duracell, Pampers, Pantene, Vicks, Whisper, Olay are all famous
brands by themselves. Naturally, P&G is an umbrella brand company
and the parent brand have a fantastic valuation.
Economies of scale: With such top players in its product portfolio,
Economies of scale is a major advantage with P&G. It shares resources
such as warehouses, accounts, factories, and any other fixed incomes
which are otherwise an unscalable cost expenditure. As the operation
rises, the economies of scale also increase.
Weakness:
Regular change is needed – In the beauty and personal care products, the
market trend is that every single month, the market demands that the
products be changed. A new fragrance be introduced or a new variant be
introduced in the market. This regular change is an inherent requirement
of the market, affecting the profit of the firm.
External Analysis
Opportunity:
Threats:
Chapter V
Ratio Analysis
Ratio analysis is used for analysing and interpreting financial statements. It also helps
in decision making process by providing useful inference.
The most popular way to analyse the financial statements is computing ratios. It is an
important and widely used tool of analysis of financial statements. While developing
a meaningful relationship between the individual items or group of items of balance
sheets and income statements, it highlights the key performance indicators, such as,
liquidity, solvency and profitability of a business entity. The tool of ratio analysis
performs in a way that it makes the process of comprehension of financial statements
simpler, at the same time, it reveals a lot about the changes in the financial condition
of a business entity.
Balance Sheet of P&G
Ratio Analysis
Current Ratio
Current Ratio is a comparison of current assets to current liabilities, calculated
by dividing the current assets by current liabilities. Potential creditors use this
ratio to measure a company’s liquidity or ability to pay off short-term debts.
Formula
Current ratio = Current Assets
Current Liabilities
Interpretation:
From the above graph, we know that current ratio of P&G for the year
2019 is 0.749 and in 2018 it was 0.826. Current ratio has decreased from
the previous year. The ideal ratio is 2:1.
Quick Ratio
This quick ratio is the same as the current ratio except that it excludes
inventories form the current assets, inventories are usual the least liquid
portion of the current assets and may be difficult to dispose of especially
if they are slow moving and become absolute
Quick Ratio= Quick Assets
Current Liabilities
Interpretation:
From the above graph, we know that quick ration of P&G for the year
2019 was 0.582 and in 2018 it was 0.658. Quick ratio has decreased
from the previous year.
Cash Ratio
The cash ratio is ratio of a company’s total cash and cash equivalents to
its current liabilities. This information is useful to creditors when
deciding how much debt, if any, they would be willing to extend to the
asking party. The cash ratio is generally a more conservative look at a
company’s ability to cover its liabilities than many other liquidity ratios
because other assets, including accounts receivable, are left out of the
equation
0.45
0.44
Particulars 2019 2018
0.43
0.42 Cash and Cash equivalents 4239 2569
0.41
0.4 Current Liability 30011 28237
0.39
2019 Cash Ratio 2018 0.141 0.091
Interpretation:
From the above graph, we know that cash ratio of P&G for the year
2019 was 0.141 and in the year 2018 it was 0.091. Cash ratio has
increased from the previous year.
Proprietary ratio
Tt is also called as capital ratio or net worth to total asset ratio. The ratio
in between the share of owners in the total assets of the company. A
lower ratio indicates greater risk to the creditors. A ratio below 0.5 is
alarming of the creditors
Formula
Proprietary ratio= Shareholders fund
Total Assets
Interpretation:
From the above graph, we know that proprietary ratio of P&G for the
year 2019 was 0.41 and in the year 2018 it was 0.45. Proprietary ratio
has decreased from the previous year.