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    The Puppet - Leadership Case

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    daveferal
    Rex Justice is a supervisor in the financial section of Carfax Corporation who is highly valued by upper management for his loyalty and ability to follow orders. However, Rex's employees feel he is too focused on pleasing managers and not concerned enough with their needs, such as pushing for higher pay or supporting new ideas. As a result, employees believe Rex acts only as a "puppet" for upper management and performance in the department is suffering due to his leadership style.

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    The Puppet - Leadership Case

    Uploaded by

    daveferal
    833 views1 page
    Rex Justice is a supervisor in the financial section of Carfax Corporation who is highly valued by upper management for his loyalty and ability to follow orders. However, Rex's employees feel he is too focused on pleasing managers and not concerned enough with their needs, such as pushing for higher pay or supporting new ideas. As a result, employees believe Rex acts only as a "puppet" for upper management and performance in the department is suffering due to his leadership style.

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    CASE STUDY

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    The puppet- Leadership Case

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    Rex Justice is a supervisor in the financial section of Carfax Corporation who is highly valued by upper management for his loyalty and ability to follow orders. However, Rex's employees feel he is too focused on pleasing managers and not concerned enough with their needs, such as pushing for higher pay or supporting new ideas. As a result, employees believe Rex acts only as a "puppet" for upper management and performance in the department is suffering due to his leadership style.

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    833 views1 page

    The Puppet - Leadership Case

    Uploaded by

    daveferal
    Rex Justice is a supervisor in the financial section of Carfax Corporation who is highly valued by upper management for his loyalty and ability to follow orders. However, Rex's employees feel he is too focused on pleasing managers and not concerned enough with their needs, such as pushing for higher pay or supporting new ideas. As a result, employees believe Rex acts only as a "puppet" for upper management and performance in the department is suffering due to his leadership style.

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    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    of 1

    The Puppet

    Rex Justice is a long-term employee of the Carfax Corporation, and for the last
    several years he has been a supervisor in the financial section of the firm. He is very
    loyal to Carfax and works hard to follow the company policies and procedures and
    the orders of the managers above him. In fact, upper-level management think very
    highly of him; they can always count on Rex to meet any sort of demand that the
    company places on him. He is valued and well-liked by all the top managers. His
    employees in the financial section have the opposite opinion of Rex. They feel that
    he is too concerned with pleasing the upper-level brass and not nearly concerned
    enough with the needs and concerns of the employees in his department. For
    example, they feel that Rex never really pushes hard enough for a more substantial
    slice of the budget. Relative to other departments in the company, they feel they are
    underpaid and overworked. Also, whenever one of them goes to Rex with a new idea
    or suggestion for improvement, he always seems to have five reasons why it can’t be
    done. There is considerable dissatisfaction in the department, and everyone thinks
    that Rex is just a puppet for management. Performance has begun to suffer because
    of his style and leadership. Upper-level management seem to be oblivious to the
    situation in the finance section. 

    1. How would you explain Rex’s leadership style?


    2. What advice would you give Rex to improve his approach to leadership?

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