RMCB 024 Maintenance of Boiler Burner Plant and Miscellaneous Gas Equipment Disclosed 1

UK-Shrewsbury: Repair and maintenance services of boilers.
UK-Shrewsbury: Repair and maintenance services of boilers.

Section I: Contracting Authority
I.1) Name and addresses
Shropshire Council
Shirehall, Abbey Foregate, Shrewsbury, SY2 6ND, United Kingdom
Tel. +44 1743252992, Fax. +44 1743253910, Email: [email protected]
Contact: Procurement
Main Address: www.shropshire.gov.uk
NUTS Code: UKG22
I.2) Joint procurement
The contract involves joint procurement: No.
In the case of joint procurement involving different countries, state applicable national
procurement law: Not provided
The contract is awarded by a central purchasing body: No.
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge,
at: http://www.delta-esourcing.com/tenders/UK-UK-Shrewsbury:-Repair-and-maintenance-services-of-
boilers./N22V2F3TX6
Additional information can be obtained from: the abovementioned address
Tenders or requests to participate must be sent electronically via http://www.delta-
esourcing.com/tenders/UK-title/N22V2F3TX6 to the abovementioned address
Electronic communication requires the use of tools and devices that are not generally available.
Unrestricted and full direct access to these tools and devices is possible, free of charge, at:
http://www.delta-esourcing.com/tenders/UK-title/N22V2F3TX6
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object

II.1) Scope of the procurement
II.1.1) Title: RMCB 024 -Maintenance of Boiler/Burner Plant and Miscellaneous Gas
Equipment
Reference Number: RMCB 024
II.1.2) Main CPV Code:
50531100 - Repair and maintenance services of boilers.
II.1.3) Type of contract: SERVICES

II.1.4) Short description: The objective of the contract is for the Contractor to provide a twice
yearly inspection and maintenance of oil, gas fired and biomass boilers/burners, together with listed
ancillary equipment and other miscellaneous oil and gas fired equipment installed on Council
controlled premises, to ensure that they are maintained in a safe condition so as to prevent risk of
injury to any person or damage to any property. The Contractor shall also provide an emergency
breakdown repair service and issue ‘Landlords Certificates’ where appropriate.
The fixed priced contract will be for a period of up to 4 years commencing on 1st April 2017.
II.1.5) Estimated total value:
Value excluding VAT: 520,000
Currency: GBP
II.1.6) Information about lots:
This contract is divided into lots: No
II.2) Description
II.2.2) Additional CPV codes:

Not Provided
II.2.3) Place of performance:
UKG22 Shropshire CC
II.2.4) Description of procurement: The objective of the contract is for the Contractor to provide a
twice yearly inspection and maintenance of oil, gas fired and biomass boilers/burners, together with
listed ancillary equipment and other miscellaneous oil and gas fired equipment installed on Council
controlled premises, to ensure that they are maintained in a safe condition so as to prevent risk of
injury to any person or damage to any property. The Contractor shall also provide an emergency
It shall further comprise of a 24 hour 365 days per year emergency breakdown repair service for
Boiler/ Miscellaneous Gas Equipment.
There are approximately 243 properties on the boiler maintenance contract and 47 properties on the
miscellaneous gas equipment maintenance contract. It is a mandatory requirement that the
successful contractor holds CHAS, GAS SAFE and OfTEC as stated in the tender documents. The
maintenance contract consists of two visits per year the summer visit to be carried out 1st April to
30th September and the winter visit 1st October to 31st March each year.
The fixed priced contract will be for a period of up to 4 years commencing on 1st April 2017.
II.2.5) Award criteria:
Price is not the only award criterion and all criteria are stated only in the procurement
documents
II.2.6) Estimated value:
Value excluding VAT: 520,000
Currency: GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system:
Start: 01/04/2017 / End: 31/03/2021
This contract is subject to renewal: Yes
Description of renewals: 4 years
II.2.10) Information about variants:

Variants will be accepted: No
II.2.11) Information about options:
Options: No
Description of options: Not provided
II.2.12) Information about electronic catalogues:
Tenders must be presented in the form of electronic catalogues or include an electronic
catalogue: No
II.2.13) Information about European Union funds:
The procurement is related to a project and/or programme financed by European Union funds:
No
Identification of the project: Not provided
II.2.14) Additional information: Not provided
Section III: Legal, Economic, Financial And Technical Information

III.1) Conditions for participation
III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment
on professional or trade registers
List and brief description of conditions:
See tender documentation.
III.1.2) Economic and financial standing
List and brief description of selection criteria:
Minimum level(s) of standards possibly required (if applicable) :
III.1.3) Technical and professional ability
List and brief description of selection criteria:
Minimum level(s) of standards possibly required (if applicable) :
III.1.5) Information about reserved contracts (if applicable)
The contract is reserved to sheltered workshops and economic operators aiming at the social and
professional integration of disabled or disadvantaged persons: No
The execution of the contract is restricted to the framework of sheltered employment programmes:
No
III.2) Conditions related to the contract

III.2.1) Information about a particular profession
Execution of the service is reserved to a particular profession
Reference to the relevant law, regulation or administrative provision:
III.2.2) Contract performance conditions
III.2.3) Information about staff responsible for the performance of the contract
Obligation to indicate the names and professional qualifications of the staff assigned to performing
the contract: Yes
Section IV: Procedure

IV.1) Description
IV.1.1) Type of procedure: Open
IV.1.3) Information about a framework agreement or a dynamic purchasing system

The procurement involves the establishment of a framework agreement - NO
In the case of framework agreements justification for any duration exceeding 4 years: Not
Provided
IV.1.6) Information about electronic auction:

An electronic auction will be used: No
Additional information about electronic auction: Not provided
IV.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure:
Notice number in the OJ S: Not provided
IV.2.2) Time limit for receipt of tenders or requests to participate
Date: 28/10/2016 Time: 12:00
IV.2.4) Languages in which tenders or requests to participate may be submitted: English,

IV.2.6) Minimum time frame during which the tenderer must maintain the tender:
Duration in month(s): 3
IV.2.7) Conditions for opening of tenders:

Date: 28/10/2016
Time: 12:00
Place:
Shirehall, Abbey Foregate, Shrewsbury SY2 6ND
Section VI: Complementary Information

VI.1) Information about recurrence
This is a recurrent procurement: Yes
Estimated timing for further notices to be published: 4 years
VI.2) Information about electronic workflows
Electronic ordering will be used No
Electronic invoicing will be accepted No
Electronic payment will be used No
VI.3) Additional Information: The contracting authority considers that this contract may be suitable
for economic operators that are small or medium enterprises (SMEs). However, any selection of
tenderers will be based solely on the criteria set out for the procurement.
For more information about this opportunity, please visit the Delta eSourcing portal at:
https://www.delta-esourcing.com/tenders/UK-UK-Shrewsbury:-Repair-and-maintenance-services-of-
boilers./N22V2F3TX6
To respond to this opportunity, please click here:

https://www.delta-esourcing.com/respond/N22V2F3TX6
VI.4) Procedures for review
VI.4.1) Review body:
Shropshire Council
Tel. +44 1743252992, Email: [email protected]
VI.4.2) Body responsible for mediation procedures:
Not provided
VI.4.3) Review procedure
Precise information on deadline(s) for review procedures:
Not Provided
VI.4.4) Service from which information about the lodging of appeals may be obtained:
Shropshire Council
Tel. +44 1743252992
VI.5) Date Of Dispatch Of This Notice: 21/09/2016

personal info
Commissioning Development & Procurement

Shirehall, Abbey Foregate
Shrewsbury, SY2 6ND
Tel: (01743) 252993

Fax: (01743) 255901
Please ask for:
Email: [email protected]
Dear Sirs
RMCB 024 - MAINTENANCE OF BOILER/BURNER PLANT & MISCELLANEOUS GAS

EQUIPMENT
SHROPSHIRE COUNCIL
You have been invited to tender for the above requirement. With this letter please find copies
of the following documents:
1. Instructions for Tendering (for completion and return)

2. Tender Response Document (for completion and return)
3. Pricing Schedule (for completion and return)
4. Appendix B - Staff experience forms (for completion and return)
5. Boiler Burner HAZRA
6. Boiler Specification 2017-2018
7. Servicing Specification 2017-2018
8. Indictive Site Lists
9. General Terms and Conditions
Tenders should be made on the enclosed Tender Response Document and Pricing Schedule
spreadsheet. Your Tender must be completed, signed and returned along with a signed copy
of the instructions for tendering through our Delta Tenderbox. You are recommended to keep
a copy of all tender documents and supporting documents for your own records.
Please pay particular attention to the points below concerning the returning of tenders.
Returning of Tenders
o The deadline for returning tenders is noon on 28th October 2016 any tenders received
after this time will not be accepted
o Tenders are to be submitted through Delta, our electronic tender portal

o Please ensure that you allow yourself at least two hours when responding prior to the
closing date and time, especially if you have been asked to upload documents. If you
are uploading multiple documents you will have to individually load one document at a
time or you can opt to zip all documents in an application like WinZip. Failure to submit
by the time and date or by the method requested will not be accepted.
o Once you upload documentation ensure you follow through to stage three and
click the 'response submit' button. Failure to do so, will mean the documents
won't be viewable by the Council.
Tenders cannot be accepted if:

o Tenders are received by post, facsimilie or email
o Tenders are received after 12 noon on the given deadline
European Requirements
In accordance with the EU Procurement Directive, Shropshire Council will accept equivalent
EC member or international standards in relation to safety, suitability and fitness for purpose.
Where a particular service has been referred to in the tender document, alternatives or
equivalents which achieve the same result will be equally acceptable. In these cases
Shropshire Council will take into account any evidence the tenderer wishes to propose in
support of the claim that the service is equivalent to the named types.
All tender documents and any accompanying information must be submitted in English. A
Contract Notice in respect of this requirement was dispatched on 20th September 2016 to
appear in the Supplement to the Official Journal of the European Union.
Freedom of Information
Under the provisions of the Freedom of Information Act 2000 from 1 January 2005, the public
(included in this are private companies, journalists, etc.) have a general right of access to
information held by public authorities. Information about your organisation, which Shropshire
Council may receive from you may be subject to disclosure, in response to a request, unless
one of the various statutory exemptions applies.
Therefore if you provide any information to Shropshire Council in the expectation that it will be
held in confidence, you must make it clear in your documentation as to the information to
which you consider a duty of confidentiality applies. The use of blanket protective markings
such as “commercial in confidence” will no longer be appropriate and a clear indication as to
what material is to be considered confidential and why should be given.
Other Details
Please note that if supplementary questions are raised by any tenderer prior to the closing of
tenders and Shropshire Council decides that the answers help to explain or clarify the
information given in the Tender Documents, then both the questions and the answers will be
circulated to all enterprises invited to submit a tender. Please raise all clarification questions
before the deadline of 21st October 2016.
As part of its sustainability policy, Shropshire Council encourages tenderers to minimise

packaging, particularly presentational or retail packaging.
Shropshire Council is purchasing on behalf of itself and any wholly owned local authority
company or other entity that is deemed to be a contracting authority by virtue of the Council’s
involvement
personal info
Please also note that Shropshire Council is committed to achieving Social Value outcomes
through maximising the social, economic and/or environmental impact of all its procurement
activity. Specific requirements for this contract are set out within the Tender Response
Document and in addition for your further information the council’s Social Value Framework
guidance can be found at www.shropshire.gov.uk/doing-business-with-shropshire-council.
If you have any queries relating to this invitation to tender, please contact me through email:
[email protected].
Yours faithfully
Commissioning Development and Procurement Manager

Procurement & Contracts
Enc
Appendix B
SHROPSHIRE COUNCIL
RMCB 024 -Maintenance of Boiler/Burner Plant Miscellaneous Gas

Equipment
Experience of Staff
(Individual forms to be completed for all Supervisors and each Site Operative who may
participate in the maintenance of boiler/burner plant miscellaneous gas equipment)
Name
Proposed role in the context of this

project (project manager, assessor
or team member)
Formal qualifications
Institutional memberships
Relevant training
Time with present company

(if less than 12 months then state
previous company)
Date when member first

participated in the maintenance of
Boiler/ Burner, Miscellaneous gas
and Biomass equipment.
Company Name: …………………………………………………………………………………
Date: ………………………………………………………………………………………………..
SHROPSHIRE COUNCIL
GENERAL TERMS
AND
CONDITIONS
FOR
THE SUPPLY
OF
GOODS SERVICES AND WORKS
TABLE OF CONTENTS
1. DEFINITIONS
1
Revision 10– October 2014
2. GENERAL
3. SPECIFICATION AND QUALITY OF THE GOODS, SERVICES AND WORKS
4. ALTERATIONS TO THE SPECIFICATION OF GOODS AND SERVICES
5. PRICE AND PAYMENT
6. DELIVERY
7. LOSS OR DAMAGE IN TRANSIT
8. INSPECTION
9. REJECTION
10. TITLE - PASSING PROPERTY
11. THE COUNCIL’S OBLIGATIONS
12. WARRANTY
13. INDEMNIFICATION
14. TERMINATION AND CANCELLATION
15. PREVENTION OF BRIBERY
16. INTELLECTUAL PROPERTY RIGHTS
17. INDEPENDENT CONTRACTORS
18. SEVERABILITY
19. ASSIGNMENT, TRANSFER AND SUB-CONTRACTING
20. WAIVER
21. HAZARDOUS GOODS
22. NOTICES
23. CONFIDENTIALITY
23A. AGREEMENT STATUS
24. COUNCIL DATA
25. PROTECTION OF PERSONAL DATA
26. COUNCIL DATA AND PERSONAL DATA AUDITS
27. PUBLIC INTEREST DISCLOSURE (‘WHISTLE BLOWING’)
28. INSURANCE
29. EQUALITIES
30. HUMAN RIGHTS
31. HEALTH AND SAFETY AT WORK
32. FREEDOM OF INFORMATION ACT 2000 & ENVIRONMENTAL INFORMATION
REGULATIONS 2004
33. SAFEGUARDING
34. SUSTAINABILITY
35. EXPIRY
36. AUDIT AND MONITORING
37. RIGHTS OF THIRD PARTIES
38. ENTIRE AGREEMENT
39. FORCE MAJEURE
40. GOVERNING LAW AND JURISDICTION
41. COMPLAINTS PROCEDURE
42. DISPUTES
43. STAFFING SECURITY [where used]
44. SECURITY REQUIREMENTS [where used]
These General Terms and Conditions are incorporated in contracts of all values and types
made between Shropshire Council and a Contractor for the supply of Goods and Services (as
defined below).
Only those Terms and Conditions denoted with the suffix “W” (Property Services contracts)
or “Z” (Highways contracts) will be incorporated into those agreements where a standard
form contract is being used to provide Works (as defined below)
1. DEFINITIONS
2
1.1 In this document the following words shall have the following meanings:
'Agreement' means the Agreement between the Council and the Contractor
consisting of the Purchase Order or Form of Agreement, these General
Terms and Conditions and any other documents (or parts thereof)
specified in the Purchase Order or Form of Agreement.
‘Associated Person’ means in respect of the Council, a person, partnership, limited liability
partnership or company (and company shall include a company which
is a subsidiary, a holding company or a company that is a subsidiary of
the ultimate holding company of that company) in which the Council has
a shareholding or other ownership interest.
‘Bribery Act’ the Bribery Act 2010 and any subordinate legislation made under that
Act from time to time together with any guidance or codes of practice
issued by the relevant government department concerning the
legislation.
“Council Data” the data, text, drawings, diagrams, images or sounds (together with any
database made up of any of these) which are embodied in any
electronic, magnetic, optical or tangible media, and which are:
(a) supplied to the Contractor by or on behalf of the Council; or
which the Contractor is required to generate, process, store or transmit
pursuant to this Agreement; or
(b) any Personal Data for which the Council is the Data Controller;
"Council Software" software which is owned by or licensed to the Council, including software
which is or will be used by the Contractor for the purposes of providing the
Services but excluding the Contractor Software;
"Council System" the Council's computing environment (consisting of hardware, software

and/or telecommunications networks or equipment) used by the Council
or the Contractor in connection with this Agreement which is owned by
or licensed to the Council by a third party and which interfaces with the
Contractor System or which is necessary for the Council to receive the
Services;
“Council the representative appointed by the Council
Representative”
"Council" means Shropshire Council
“Commercially comprises the information of a commercially sensitive nature relating to
Sensitive the Contractor, its Intellectual Property Rights or its business which the
Information” Contractor has indicated to the Council in writing that, if disclosed by the
Council, would cause the Contractor significant commercial
disadvantage or material financial loss;
“Confidential any information, which has been designated as confidential by either
Information” Party in writing or that ought reasonably to be considered as confidential
however it is conveyed, including information that relates to the
business, affairs, developments, trade secrets, know-how, personnel
and suppliers of the Council or the Contractor, including Intellectual
Property Rights, together with all information derived from the above,
and any other information clearly designated as being confidential
(whether or not it is marked as "confidential") ;
"Contractor" means the person, firm or company or any other organisation specified
in the Agreement contracting with the Council.
"Contractor the hardware, computer and telecoms devices and equipment supplied
Equipment" by the Contractor or its Sub contractors (but not hired, leased or loaned
from the Council) for the provision of the Services;
"Contractor software which is proprietary to the Contractor, including software which
Software" is or will be used by the Contractor for the purposes of providing the
Services;
3
"Contractor System" the information and communications technology system used by the
Contractor in performing the Services including the Software, the
Contractor Equipment and related cabling (but excluding the Council
System);
"Contractor all employees, agents, consultants and contractors of the Contractor
Personnel" and/or of any Sub-contractor;
"Data Controller" shall have the same meaning as set out in the Data Protection Act 1998
"Data Processor" shall have the same meaning as set out in the Data Protection Act 1998
"Data Protection the Data Protection Act 1998, the EU Data Protection Directive
Legislation" 95/46/EC, the Regulation of Investigatory Powers Act 2000, the
Telecommunications (Lawful Business Practice) (Interception of
Communications) Regulations 2000 (SI 2000/2699), the Electronic
Communications Data Protection Directive 2002/58/EC, the Privacy and
Electronic Communications (EC Directive) Regulations 2003 and all
applicable laws and regulations relating to processing of personal data
and privacy, including where applicable the guidance and codes of
practice issued by the Information Commissioner;
"Data Subject" shall have the same meaning as set out in the Data Protection Act 1998;
“EIR” means the Environmental Information Regulations 2004 (as may be
amended from time to time.)
“Exempt means any information or class of information (including but not limited
Information” to any document, report, Agreement or other material containing
information) relating to this Agreement or otherwise relating to the
parties to this Agreement which potentially falls within an exemption to
FOIA (as set out therein)
“FOIA” means the Freedom of Information Act 2000 and all subsequent
regulations made under this or any superseding or amending enactment
and regulations; any words and expressions defined in the FOIA shall
have the same meaning in this clause
“FOIA notice” means a decision notice, enforcement notice and/or an information
notice issued by the Information Commissioner
“Form of means the contract document (other than a Purchase Order) to which
Agreement” these General Terms and Conditions are attached or referred to
“Goods” means all goods specified in the Agreement.
“Hazardous Goods” means any solid, liquid, or gas that can cause harm to humans and
other living organisms due to being radioactive, flammable or explosive,
irritating or damaging the skin or lungs, interfering with oxygen intake
and apsorption (asphyxiants), or causing allergic reactions (allergens).
“Information” has the meaning given under section 84 of the Freedom of Information
Act 2000;
"Intellectual means all patents, registered and unregistered designs, copyright, trade
Property Rights" marks, know-how and all other forms of intellectual property wherever in
the world enforceable
“Law” any applicable law, statute, bye-law, regulation, order, regulatory policy,
guidance or industry code, rule of court or directives or requirements of
any Regulatory Body, delegated or subordinate legislation or notice of
any Regulatory Body;
“Malicious Software” any software program or code intended to destroy, interfere with,
corrupt, or cause undesired effects on program files, data or other
information, executable code or application software macros, whether or
not its operation is immediate or delayed, and whether the malicious
software is introduced wilfully, negligently or without knowledge of its
existence;
“Packages” includes bags, cases, cylinders, drums, pallets and other containers
4
"Personal Data" shall have the same meaning as set out in the Data Protection Act 1998;
“Price” means the price of the Goods and/or charge for the Services or Works
being provided by the Contractor
‘Prohibited Act’ the following constitute Prohibited Acts:
(a) to directly or indirectly offer, promise or give any person working for
or engaged by the Council a financial or other advantage to:
(i) induce that person to perform improperly a relevant function or
activity; or
(ii) reward that person for improper performance of a relevant
function or activity;
(b) to directly or indirectly request, agree to receive or accept any
financial or other advantage as an inducement or a reward for improper
performance of a relevant function or activity in connection with this
Agreement;
(c) committing any offence:
(i) under the Bribery Act;
(ii) under legislation creating offences concerning fraudulent acts;
(iii) at common law concerning fraudulent acts relating to this
Agreement or any other contract with the Council; or
(d) defrauding, attempting to defraud or conspiring to defraud the
Council.
“Public body” as defined in the FOIA 2000
'Purchase Order' means the Council's official order which encompasses orders written or
electronically generated via any of the Council’s ordering systems and
to which these General Terms and Conditions are attached or referred
to
“Receiving Party” means a party to this Agreement to whom a Request for Information is
made under FOIA, and who thereafter has overall conduct of the
request and any response
‘Regulated Activity’ in relation to children, as defined in Part 1 of Schedule 4 to the

Safeguarding Vulnerable Groups Act 2006, and in relation to vulnerable
adults, as defined in Part 2 of Schedule 4 to the Safeguarding
Vulnerable Groups Act 2006.
‘Regulated Provider’ as defined in section 6 of the Safeguarding Vulnerable Groups Act 2006
“Regulatory Bodies” those government departments and regulatory, statutory and other
entities, committees and bodies which, whether under statute, rules,
regulations, codes of practice or otherwise, are entitled to regulate,
investigate, or influence the matters dealt with in this Agreement or any
other affairs of the Council and "Regulatory Body" shall be construed
accordingly;
“Request for means a written request for information pursuant to the FOIA as defined
Information” by Section 8 of the FOIA
"Security Policy" the Council's security policy as updated from time to time;
“Services” means any and all of the services to be provided by the Contractor
under this Agreement including those set out in any schedules or
service descriptions.
"Software" Specially Written Software, Contractor Software and Third Party

Software;
"Specially Written any software created by the Contractor (or by a third party on behalf of
Software" the Contractor) specifically for the purposes of this Agreement;
‘Sub-Contract’ any contract or agreement, or proposed contract or agreement between

the Contractor and any third party whereby that third party agrees to
5
provide to the Contractor the Goods, Works or Services or any part
thereof, or facilities or services necessary for the provision of the Goods,
Works or Services or any part of the Goods, Works or Services, or
necessary for the management, direction or control of the Goods, Works
or Services or any part of thereof.
‘Sub-Contractor’ the third parties that enter into a Sub-Contract with the Contractor.
"Third Party software which is proprietary to any third party which is or will be used by
Software" the Contractor for the purposes of providing the Services
“Working Day” any day other than a Saturday, Sunday or public holiday in England and
Wales.
“Works” means all civil engineering and building works of whatever nature to be
provided by the Contractor to the Council
‘Writing’ includes facsimile transmission and electronic mail, providing that the
electronic mail is acknowledged and confirmed as being received.
1.2 Clause and paragraph headings shall not affect the interpretation of these terms and
conditions.
1.3 A person includes an individual, firm, company, corporation, unincorporated body of
persons, or any state or any agency of any person.
1.4 A reference to a company shall include any company, corporation or other body corporate,
wherever and however incorporated or established.
1.5 A reference to a holding company or subsidiary means a holding company or subsidiary as
defined in section 1159 of the Companies Act 2006.
In the case of a limited liability partnership which is a subsidiary of a company or another
limited liability partnership, section 1159 of the Companies Act 2006 shall be amended so
that:
(i) references in sub-sections 1159(1)(a) and (c) to voting rights are to the members' rights to
vote on all or substantially all matters which are decided by a vote of the members of the
limited liability partnership; and
(ii) the reference in sub-section 1159(1)(b) to the right to appoint or remove a majority of its
board of directors is to the right to appoint or remove members holding a majority of the
voting rights.
1.6 Words in the singular shall include the plural and vice versa.
1.7 A reference to one gender shall include a reference to the other genders.
1.8 A reference to a statute or statutory provision is a reference to it as it is in force for the time
being, taking account of any amendment, extension, or re-enactment and includes any
subordinate legislation for the time being in force made under it.
1.9 A reference to writing or written includes faxes but not e-mail, unless otherwise specifically
agreed.
1.10 Any obligation in these terms and conditions on a person not to do something includes an
obligation not to agree or allow that thing to be done.
1.11 References to clauses are to the clauses of these terms and conditions.
1.12 Where any statement is qualified by the expression so far as the Contractor is aware or to
the Contractor’s knowledge or any similar expression, that statement shall be deemed to
include an additional statement that it has been made after due and careful enquiry.
1.13 Where there is any conflict or inconsistency between the provisions of these terms and
conditions or any other document forming part of the agreement with the Council, such
conflict or inconsistency shall be resolved in a manner at the Council’s sole discretion.
2 GENERAL
2.1 When requested, the Contractor shall specify the Goods, Services or Works to be provided at
the price payable.
6
2.2 No variation of these General Terms and Conditions shall be binding unless agreed
expressly in Writing by both the Council and the Contractor.
2.3 These General Terms and Conditions shall apply to the exclusion of any other terms or
conditions submitted, proposed or stipulated by the Contractor, whether in Writing or orally,
and any such other term or condition is hereby expressly excluded or waived.
2.4 The Contractor shall complete the Works or Services or supply the Goods within the agreed
times but time shall not be of the essence in the performance of any services unless
expressly stated in Writing by the Council.
2.5 The Contractor agrees that where requested in writing during the term of any Agreement for
the supply Goods Works or Services it will ensure that an appropriately authorised
representative of the Contractor shall attend a Committee meeting of the Council upon being
invited to do so by the Council (W) (Z)
3 SPECIFICATION AND QUALITY OF THE GOODS, SERVICES AND WORKS
3.1 The quantity, quality and description of the Goods or Services shall comply in all respects
with any quoted British Standards and the specification or illustration contained in any
product pamphlet or other sales or marketing literature of the Contractor or drawings,
samples and patterns specified in the Agreement or any modifications thereof that may be
agreed by the Council in Writing.
3.2 All Goods will be of good construction, sound materials, and of adequate strength, shall be
free of defects in design materials and workmanship, and shall comply with the requirements
of the Sale of Goods Act 1979 and the Supply of Goods and Services Act 1982, as
applicable to this Agreement and as amended by any related statutes, and any statutory re-
enactment(s) or modification(s) thereof.
4 ALTERATIONS TO THE SPECIFICATION OF GOODS AND SERVICES
4.1 The parties may at any time mutually agree upon and execute alterations in the scope of
Goods, Works or Services to be provided under this Agreement
4.2 On receipt of a request from the Council for alterations the Contractor shall, within 5 working
days or such other period as may be agreed between the parties, advise the Council by
notice in Writing of the effect of such alterations, if any, on the price and any other terms
already agreed between the parties
4.3 Where the Contractor gives written notice to the Council agreeing to perform any alterations
on terms different to those already agreed between the parties, the Council shall, within 5
working days of receipt of such notice or such other period as may be agreed between the
parties, advise the Contractor by notice in Writing whether or not it wishes the alterations to
proceed thereafter the Contractor shall perform this Agreement upon the basis of such
amended terms
5 PRICE AND PAYMENT
5.1 The price for the supply of Goods and Services are as set out in the Agreement and the
Contractor shall invoice the Council at the time the Goods are despatched or the Services
are provided.
5.2 The Price, which shall include all charges for delivery to the Council, packaging, insurance
and carriage, shall be exclusive of VAT and shall be a fixed price for the duration of the
Agreement and shall not be varied without prior written consent of the Council.
5.3 The Council reserves the right to set off against the price of the Goods or Services any sums
owed or becoming due to the Council from the Contractor.
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5.4 Provided that a nominated employee or authorised signatory of the Council has signed for
Goods or Services the Council will make payment to the Contractor by BACS (Bank
Automated Clearing System) within 30 days following of receipt of the relevant undisputed
invoice or acceptance of the relevant Goods or Services. No other method of payment shall
be acceptable and the Contractor shall ensure that their bank account details are provided to
the Council at least 30 days prior to payment becoming due to enable the payment to be
made. The Council shall not be liable for any late payment charges where the Contractor
fails to provide the Council with their correct bank account details in accordance with this
clause.
5.5 If the Council fails to make any payment due to the Contractor under this agreement by the
due date for payment, then the Council shall pay interest on the overdue amount at the rate
of 4% per annum above Bank of England base rate from time to time. Such interest shall
accrue on a daily basis from the due date until actual payment of the overdue amount,
whether before or after judgment.
5.6 VAT, where applicable, shall be shown separately on all invoices as a strictly net extra, the
Invoice must comply with VAT rules and regulations. The correct Purchase Order number
must be quoted on all invoices, and the Council will accept no liability whatsoever for
invoices, delivery notes or other communications which do not bear such Purchase Order
numbers.
5.7 The Council reserves the right to refuse payment of sums invoiced in excess of the prices
stated in the Agreement.
5.8 Unless otherwise agreed in Writing by the Council the Contractor will pay any of its appointed
sub-contractors within 30 days from receipt of an undisputed invoice.
6 DELIVERY
6.1 The Agreement will specify the quantity of Goods and the nature of the Services required and
the date or dates and place of delivery of the Goods or provision of the Service or Services.
The Contractor shall provide such programmes of manufacture and delivery as the Council
may require. Each delivery or consignment shall have a packing note quoting the reference
number of the Purchase Order (where applicable) prominently displayed, and the Council
may reject quantities delivered in excess of those stated on the Agreement.
6.2 If Goods are in any respect incorrectly delivered the Contractor shall immediately affect
correct delivery and shall be responsible for any additional costs or expenses incurred by
both parties in so doing.
6.3 If Services are provided by the Contractor otherwise than in accordance with the terms of the
Agreement, the Contractor shall immediately affect correct provision of the Services and shall
be responsible for any additional costs or expenses incurred by the Council or the Contractor
in so doing.
6.4 The Council may reject any Goods which are not in accordance with the Agreement and the
Council shall not be treated as having accepted any Goods until the Council has had a
reasonable time to inspect them following delivery or, if later, within a reasonable time after a
latent defect in the Goods has become apparent.
6.5 The Contractor shall comply with all applicable regulations or other legal requirements as
regards the manufacture, packaging, labelling, and delivery of the Goods. The Contractor
shall deliver the Goods properly and securely packed and supply the Services during the
Council’s usual business hours (8:45 to 17:00 Monday to Thursday and 8:45 to 16:00 Friday)
or in accordance with the instructions shown on the Agreement.
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6.6 Where Goods are delivered by road vehicle, available empty Packages may be returned by
the same vehicle.
6.7 Where the Council has an option to return Packages and does so, the Council will return
such Packages empty and in good order and condition (consigned 'carriage paid' unless
otherwise agreed) to the Contractor's supplying works or depot indicated by the Contractor,
and will advise the Contractor of the date of despatch.
6.8 Packages and containers of all kinds are supplied free by the Contractor and are non-
returnable unless otherwise clearly stated, in the first instance, on quotations and
subsequently on all Packages, advice notes and delivery notes.
7. LOSS OR DAMAGE IN TRANSIT
7.1 The Contractor shall promptly make good, free of charge to the Council, any loss in transit of
the Goods if notified within 21 days of delivery or any damage to or defect in the Goods if
notified within 10 days of delivery.
8. INSPECTION
8.1 The Contractor shall be responsible for the inspection and testing of the Goods and shall
ensure that they comply with the Agreement prior to delivery to the Council. The Council
shall have the right to inspect the Goods at the Contractor's works and those of its Sub-
Contractors at all reasonable times and to reject any part thereof that does not comply with
the terms of the Agreement.
8.2 The Contractor shall ensure that rights of access, inspection and rejection at premises of
any sub-Contractor of the Contractor are given to the Council in sub-agreements between
the Contractor and the Contractor’s Sub-Contractors. Any inspection, checking, approval or
acceptance given on behalf of the Council shall not relieve the Contractor or its Sub-
Contractors from any obligations or liabilities set forth in this Agreement.
9. REJECTION
9.1 The Council shall have the right to reject any Goods or Services which do not comply with
the Agreement, and are, without limitation, not of a stipulated quality or quantity or
measurement, unfit for the purpose for which they are required or non-compliant with a
description or specification or sample, and the Council may return such rejected Goods to
the Contractor at the Contractor’s cost and expense.
9.2 If the Contractor is unable to supply acceptable replacement Goods or Services within the
time specified in the Agreement, or within any extension of such time as the Council may
grant, the Council will be entitled to purchase elsewhere other Goods or Services, as near as
is practicable to the same Agreement specifications as circumstances shall permit, but
without prejudice to any other right which the Council may have against the Contractor
including, but not limited to, payment by the Contractor of any excess costs incurred by the
Council in doing so.
9.3 The making of such payment shall not prejudice the Council's right of rejection and the
Contractor shall immediately reimburse the Council with an amount equal to that paid by the
Council in respect of the Goods or Services and any applicable taxes. Before exercising the
said right elsewhere the Council shall give the Contractor reasonable opportunity to replace
rejected Goods or Services with Goods or Services that conform to the Agreement.
9.4 The Council is under no obligation to test or inspect the Goods before or on delivery.
10 TITLE - PASSING PROPERTY
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10.1 Property and risk in the Goods will remain with the Contractor until the Goods are delivered
to the place specified in the Agreement and a nominated employee of the Council has
signed a delivery note for them, whereupon title will pass to the Council, without any
limitation, constraint or encumbrance.
10.2 If payment for the Goods is made prior to delivery, property in the Goods shall pass to the
Council once payment has been made and the Goods have been unconditionally
appropriated by the Council.
10.3 In these circumstances the Contractor will set aside the Goods and store them separately
from similar Goods held at the Contractors premises specified in the Agreement and
ensure that they are securely, clearly and visibly marked with the wording “Property of
Shropshire Council” so as to identify those Goods as having been unconditionally
appropriated by the Council to whose order they are held
10.4 The Contractor will allow a named representative of the Council reasonable accompanied
access to its premises specified in the Agreement to verify compliance with clause 10.3
herein and will immediately rectify any non-compliance as identified by the Council’s
named representative
10.5 The Contractor will indemnity the Council for any loss of or damage to the Goods until
delivered on-site.
10.6 Without prejudice to this indemnity the Contractor will have appropriate and adequate
insurance cover against any such loss or damage with a reputable insurer from the time
that title in the materials or Goods passes to the Council until they are delivered on-site
and the Contractor shall provide the Council with certified copies of the relevant policy
upon request.
10.7 The Contractor agrees that the Council has the right to enter the Contractor’s premises
specified in the Agreement where Goods are being held in order to recover the said
materials or Goods in the event of the Contractors’ insolvency
11 THE COUNCIL’S OBLIGATIONS
11.1 To enable the Contractor to perform its obligations under this Agreement the Council shall:
a) co-operate with the Contractor;

b) provide the Contractor with any information reasonably required by the Contractor;
c) obtain all necessary permissions and consents which may be required before the
commencement of the Services or the supply of Goods; and
d) comply with such other requirements as may be otherwise agreed between the parties.
11.2 Without prejudice to any other rights to which the Contractor may be entitled, in the event
that the Council unlawfully terminates or cancels the Goods or Services agreed to in the
Agreement the Council shall be required to pay to the Contractor as agreed damages and
not as a penalty the full amount of any third party costs to which the Contractor has
reasonably committed and in respect of cancellations on less than five working days’ written
notice the full amount of the Goods and Services.
12. WARRANTIES
12.1 The Contractor warrants that as from the date of delivery for a minimum period of 12
months the Goods and all their component parts, where applicable, are free from any defects
in design, workmanship, construction or materials. Where certain Goods carry warranties for
longer periods the Contractor will notify the Council of these from time to time as appropriate.
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12.2 The Contractor warrants that the Services performed under this Agreement shall be
performed using reasonable skill and care, and of a quality conforming to generally accepted
industry standards and practices.
13 INDEMNIFICATION
13.1 The Council shall indemnify the Contractor against all reasonable claims, costs and
expenses which the Contractor may incur and which arise, directly from the Council’s breach
of any of its obligations under this Agreement.
13.2 The Contractor shall indemnify the Council against all reasonable damage, liability, costs,
claims, actions and proceedings arising out of the performance, defective performance or
otherwise of this Agreement by the Contractor, its employees, servants or agents
14 TERMINATION AND CANCELLATION
14.1 The Council upon giving the Contractor notice in Writing may cancel any Agreement at any
time. A fair and reasonable price will be paid for all work in progress at the time of the
cancellation, providing all such work is delivered to, and/or performed for the Council and is
accepted as described in Clauses 6 to 9 herein. The Council’s liability is strictly limited to
work in progress and no further loss or liability will accrue.
14.2 Either party may terminate this Agreement forthwith by notice in Writing to the other if:
a). the other party commits a material breach of this Agreement and, in the case of a breach
capable of being remedied, fails to remedy it within 14 calendar days of being given notice in
Writing setting out the breach and indicating that failure to remedy the breach may result in
termination of this Agreement.
b). the other party commits a material breach of this Agreement which cannot be remedied
under any circumstances;
c). the other party passes a resolution for winding up (other than for the purpose of solvent
amalgamation or reconstruction), or a court of competent jurisdiction makes an order to that
effect;
d). the other party ceases to carry on its business or substantially the whole of its business;
or
e). the other party is declared insolvent, or convenes a meeting of or makes or proposes to
make any arrangement or composition with its creditors; or a liquidator, receiver,
administrative receiver, manager, trustee or similar officer is appointed over any of its assets.
15 PREVENTION OF BRIBERY (W) (Z)
15.1 The Contractor:

a) shall not, and shall procure that all Contractor Personnel shall not, in connection with this
Agreement commit a Prohibited Act;
b) warrants, represents and undertakes that it is not aware of any financial or other
advantage being given to any person working for or engaged by the Council, or that an
agreement has been reached to that effect, in connection with the execution of this
Agreement, excluding any arrangement of which full details have been disclosed in writing to
the Council before execution of this Agreement.
15.2 The Contractor shall:

a) if requested, provide the Council with any reasonable assistance, at the Council's
reasonable cost, to enable the Council to perform any activity required by any relevant
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government or agency in any relevant jurisdiction for the purpose of compliance with the
Bribery Act;
b) the Contractor shall, within 10 Working Days of a request from the Council, certify to the
Council in writing (such certification to be signed by an officer of the Contractor) the
Contractor’s compliance with this clause 15 and provide such supporting evidence of
compliance with this clause 15 by the Contractor as the Council may reasonably request.
15.3 If any breach of clause 15.1 is suspected or known, the Contractor must notify the Council
immediately.
15.4 If the Contractor notifies the Council that it suspects or knows that there may be a breach of
clause 15.1, the Contractor must respond promptly to the Council's enquiries, co-operate with
any investigation, and allow the Council to audit books, records and any other relevant
documentation. This obligation shall continue for two years following the expiry or termination
of this Agreement.
15.5 The Council may terminate this Agreement by written notice with immediate effect, and
recover from the Contractor the amount of any loss directly resulting from the cancellation, if
the Contractor or Contractor Personnel (in all cases whether or not acting with the
Contractor's knowledge) breaches clause 15.1. At the Council’s absolute discretion, in
determining whether to exercise the right of termination under this clause 15.5, the Council
shall give consideration, where appropriate, to action other than termination of this
Agreement unless the Prohibited Act is committed by the Contractor or a senior officer of the
Contractor or by an employee, Sub-Contractor or supplier not acting independently of the
Contractor. The expression "not acting independently of" (when used in relation to the
Contractor or a Sub-Contractor) means and shall be construed as acting:
a)with the authority; or,
b)with the actual knowledge;
of any one or more of the directors of the Contractor or the Sub-Contractor (as the case may
be); or
c) in circumstances where any one or more of the directors of the Contractor ought
reasonably to have had knowledge.
15.6 Any notice of termination under clause 15.5 must specify:

a) the nature of the Prohibited Act;
b) the identity of the party whom the Council believes has committed the Prohibited Act; and
c) the date on which this Agreement will terminate.
15.7 Despite clause 42 (Disputes), any dispute relating to:

a) the interpretation of clause 15; or
b) the amount or value of any gift, consideration or commission,
shall be determined by the Council and its decision shall be final and conclusive.
15.8 Any termination under clause 15.5 will be without prejudice to any right or remedy which
has already accrued or subsequently accrues to the Council.
16 INTELLECTUAL PROPERTY RIGHTS
16.1 Any specification, drawing, sample and pattern supplied by the Council to the Contractor,
or specifically produced by the Contractor for the Council in connection with this Agreement,
together with the copyright, design rights or any other intellectual property rights thereto shall
be the exclusive property of the Council. On payment of the price and for no further
consideration the Contractor assigns to the Council with full title guarantee all such copyright,
design and other intellectual property rights.
16.2 The Contractor shall not disclose to any third party (except sub-contractors accepting a
like obligation of secrecy, and then only to the extent necessary for the performance of the
sub-agreement) or provide any such specification, drawing, sample or pattern to any third
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party or use the same except to the extent that it is or becomes public knowledge through no
fault of the Contractor, or as is required for the purposes of the Agreement.
16.3 This provision shall survive the expiration or termination of the Agreement.
17 INDEPENDENT CONTRACTORS
17.1 The Contractor and the Council are independent of each other, and neither has the
authority to bind the other to any third party or act in any way as the representative of the
other, unless otherwise expressly agreed to in Writing by both parties.
18 SEVERABILITY
18.1 If any provision of this Agreement is held invalid, illegal or unenforceable for any reason
by any Court of competent jurisdiction such provision shall be severed and the remainder of
the provisions herein shall continue in full force and effect as if this Agreement had been
agreed with the invalid illegal or unenforceable provision eliminated.
19 ASSIGNMENT, TRANSFER AND SUB-CONTRACTING
19.1 The Council may, subject to clause 19.2:

(a) assign any of its rights under the Agreement; or
(b) transfer all of its rights or obligations by novation,
to another person.
19.2 The consent of the Contractor is required for an assignment or transfer by the Council
unless:
(a) the assignment or transfer is to an Associated Person of the Council; or
(b) either the Council or the Contractor have committed a breach of this Agreement which
gives the other party the right under the terms of this Agreement to terminate the Agreement.
Any such consent must not be unreasonably withheld or delayed and if not expressly
refused within five Working Days shall be deemed given.
19.3 The Contractor may not assign any of its rights, or transfer any of its rights or obligations
under the Agreement.
19.4 The Contractor will not, without the written consent of the Council sub-contract its right or
obligations under this Agreement nor allow Services to be provided other than through his
own employees and using his own equipment.
19.5 In the event that the Council has consented to the placing of sub-contracts, copies of
each sub-contract and order shall be sent by the Contractor to the Council immediately it is
issued.
19.6 Notwithstanding the Contractor's right to sub-contract pursuant to this clause 19, the
Contractor shall remain responsible for all acts and omissions of its Sub-contractors and the
acts and omissions of those employed or engaged by the Sub-contractors as if they were its
own. An obligation on the Contractor to do, or to refrain from doing, any act or thing shall
include an obligation upon the Contractor to procure that its employees, staff, agents and
Sub-contractors' employees, staff and agents also do, or refrain from doing, such act or thing.
20 WAIVER
20.1 The failure by either party to enforce at any time or for any period any one or more of
these General Terms and Conditions herein shall not be a waiver of them or of the right at
any time subsequently to enforce all the terms and conditions of this Agreement.
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21 HAZARDOUS GOODS
21.1 Hazardous Goods must be marked by the Contractor with International Danger
Symbol(s) and display the name of the material in English. Transport and other documents
must include declaration of the hazard and name of the material in English. Goods must be
accompanied by emergency information in English in the form of written instructions, labels or
markings. The Contractor shall observe the requirements of UK and international laws,
regulations and agreements relating to the packing, labelling and carriage of hazardous
Goods.
21.2 All information known, held by, or reasonably available to, the Contractor regarding any
potential hazards known or believed to exist in transport, handling or use of the Goods
supplied shall be promptly communicated to the Council.
22 NOTICES
22.1 Unless otherwise communicated to the party in Writing any notice to be given by either
party to the other may be served by email, fax, personal service or by post to the address of
the other party that is the registered office or main place of business of the Contractor or if
the Council, the Shirehall, Abbey Foregate, Shrewsbury. SY2 6ND
22.2 A Notice sent by email shall be deemed to be received providing receipt is acknowledged
and confirmed, Notice sent by fax shall be deemed to be served on receipt of an error free
transmission report, Notice given by letter shall be deemed to have been served at the time
at which the letter was delivered personally or if sent by second class post shall be deemed
to have been delivered in the ordinary course of post and if by first class post shall be
deemed to have been delivered 48 hours after posting and acknowledged
23 CONFIDENTIALITY (W) (Z)
23.1 All plans, drawings, designs or specifications supplied by the Council to the Contractor shall
remain the exclusive property of, and shall be returned to the Council on completion of the
Agreement and shall not be copied, and no information relating to the Goods or the Services
shall be disclosed to any third party, except as required for the purpose of this Agreement.
23.2 No photographs of any of the Council's equipment, installations or property shall be taken
without the Council's prior consent in Writing. The Contractor shall keep secret and shall not
divulge to any third party (except sub-contractors accepting a like obligation of secrecy, and
then only to the extent necessary for the performance of the sub-agreement) all information
given by the Council in connection with the Agreement or which becomes known to the
Contractor through his performance of the Agreement or use the same other than for the
purpose of executing the Agreement.
23.3 The Contractor shall not mention the Council's name in connection with the Agreement or
disclose the existence of the Agreement in any publicity material or other similar
communication to third parties without the Council's prior consent in Writing.
23.4 The Contractor will keep confidential any information it becomes aware of by reason of
the operation of this Agreement.
23.5 Except to the extent set out in this clause or where disclosure is expressly permitted
elsewhere in this Agreement, each party shall:
23.5.1 treat the other party's Confidential Information as confidential; and
23.5.2 not disclose the other party's Confidential Information to any other person without
the owner's prior written consent
23.6 Clause 23.5 shall not apply to the extent that:
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23.6.1 such disclosure is a requirement of Law placed upon the party making the
disclosure, including any requirements for disclosure under the Audit
Commission Act 1998 or under the FOIA or the Environmental Information
Regulations pursuant to the above clause regarding Freedom of Information;
23.6.2 such information was in the possession of the party making the disclosure
without obligation of confidentiality prior to its disclosure by the information
owner;
23.6.3 such information was obtained from a third party without obligation of
confidentiality;
23.6.4 such information was already in the public domain at the time of disclosure
otherwise than by a breach of this Agreement; or
23.6.5 it is independently developed without access to the other party's Confidential
Information.
23.7 The Contractor may only disclose the Council's Confidential Information to the Contractor
Personnel who are directly involved in the provision of the Services and who need to know
the information, and shall ensure that such Contractor Personnel are aware of and shall
comply with these obligations as to confidentiality.
23.8 The Contractor shall not, and shall procure that the Contractor Personnel do not, use any
of the Council's Confidential Information received otherwise than for the purposes of this
Agreement
23.9 Nothing in this Agreement shall prevent the Council from disclosing the Contractor's
Confidential Information:
23.9.1 to any consultant, contractor or other person engaged by the Council;
23.9.2 for the purpose of the examination and certification of the Council's accounts or
any other form of audit of the Council;
23.10 The Council shall use all reasonable endeavours to ensure that any government
department, employee, third party or Sub-contractor to whom the Contractor's Confidential
Information is disclosed pursuant to this Agreement is made aware of the Council's
obligations of confidentiality.
23.11 Nothing in this clause shall prevent either party from using any techniques, ideas or
know-how gained during the performance of the Agreement in the course of its normal
business to the extent that this use does not result in a disclosure of the other party's
Confidential Information or an infringement of Intellectual Property Rights.
23.12 The provisions of this Clause shall survive the expiration or termination of this
Agreement.
23A AGREEMENT STATUS AND TRANSPARENCY (W) (Z)
23A.1 The parties acknowledge that, except for any information which is exempt from disclosure
in accordance with the provisions of the FOIA, the content of this Agreement and any
associated tender documentation provided by the Contractor (the Tender Submission) is not
Confidential Information. The Council shall be responsible for determining in its absolute
discretion whether any of the content of the Agreement or the Tender Submission is exempt
from disclosure in accordance with the provisions of the FOIA.
23A.2 Notwithstanding any other term of this Agreement, the Contractor hereby gives his
consent for the Council to publish this Agreement and the Tender Submission in its entirety,
including from time to time agreed changes to the Agreement, to the general public.
23A.3 The Council may consult with the Contractor to inform its decision regarding any
exemptions but the Council shall have the final decision in its absolute discretion.
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23A.4 The Contractor shall assist and cooperate with the Council to enable the Council to
publish this Agreement and the Tender Submission.
24 COUNCIL DATA
24.1 The Contractor shall not delete or remove any copyright or proprietary notices contained
within or relating to the Council Data.
24.2 The Contractor shall not store, copy, disclose, or use the Council Data except as
necessary for the performance by the Contractor of its obligations under this Agreement or as
otherwise expressly authorised in writing by the Council and in particular the Contractor shall
not store any Council Data, which the Council has notified the Contractor requires storage in
an encrypted format, on any portable device or media unless that device is encrypted.
24.3 To the extent that Council Data is held and/or processed by the Contractor, the
Contractor shall supply that Council Data to the Council as requested by the Council in any
format specified in this Agreement or if none specified in any format reasonably requested by
the Council.
24.4 The Contractor shall take responsibility for preserving the integrity of Council Data and
preventing the corruption or loss of Council Data and shall take such back up copies of the
Council Data at regular intervals appropriate to the frequency of the revision of the Council
Data.
24.5 The Contractor shall ensure that any system on which the Contractor holds any Council
Data, including back-up data, is a secure system that complies with the Security Policy to
include, but not limited to, the following requirements in the Security Policy:
24.5.1 Access to the system is restricted to Contractor Personnel with a legitimate need to
access the Council Data; and
24.5.2 The system is kept up to date with the latest versions of operating system and anti-
virus updates; and
24.5.3 Transfer of data to and from the system is conducted in a secure manner.
24.6 If the Council Data is corrupted, lost or sufficiently degraded as a result of the
Contractor's Default so as to be unusable, the Council may:
24.6.1 require the Contractor (at the Contractor's expense) to restore or procure the
restoration of Council Data as soon as practicable; and/or
24.6.2 itself restore or procure the restoration of Council Data, and shall be repaid by the
Contractor any reasonable expenses incurred in doing so including the restoration of
the Council Data.
24.7 If at any time the Contractor suspects or has reason to believe that Council Data has or
may become corrupted, lost or sufficiently degraded in any way for any reason, then the
Contractor shall notify the Council via the Council’s ICT Helpdesk immediately and inform the
Council of the remedial action the Contractor proposes to take.
24.8 The Contractor shall check for and delete Malicious Software and if Malicious Software is
found, the parties shall co-operate to reduce the effect of the Malicious Software and,
particularly if Malicious Software causes loss of operational efficiency or loss or corruption of
Council Data, assist each other to mitigate any losses and to restore the Services to their
desired operating efficiency.
24.9 Any cost arising out of the actions of the parties taken in compliance with the provisions
of sub-clause .8 above shall be borne by the parties as follows:
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24.9.1 by the Contractor where the Malicious Software originates from the Contractor
Software, the Third Party Software or the Council Data (whilst the Council Data was
under the control of the Contractor); and
24.9.2 by the Council if the Malicious Software originates from the Council Software or
the Council Data (whilst the Council Data was under the control of the Council).
25 PROTECTION OF PERSONAL DATA
25.1 With respect to the parties' rights and obligations under this Agreement, the parties agree
that the Council is the Data Controller and that the Contractor is the Data Processor.
25.2.1 Process the Personal Data only in accordance with instructions from the Council
(which may be specific instructions or instructions of a general nature as set out in this
Agreement or as otherwise notified by the Council to the Contractor during the term of
this Agreement);
25.2.2 Process the Personal Data only to the extent, and in such manner, as is
necessary for the provision of the Services or as is required by Law or any Regulatory
Body;
25.2.3 implement appropriate technical and organisational measures, including but not
limited to ensuring that Personal Data is not stored on any portable equipment or storage
device or media unless encrypted, to protect the Personal Data against unauthorised or
unlawful processing and against accidental loss, destruction, damage, alteration or
disclosure. These measures shall be appropriate to the harm which might result from any
unauthorised or unlawful Processing, accidental loss, destruction or damage to the
Personal Data and having regard to the nature of the Personal Data which is to be
protected;
25.2.4 take reasonable steps to ensure the reliability of any Contractor Personnel who
have access to the Personal Data;
25.2.5 obtain prior written consent from the Council in order to transfer the Personal
Data to any Sub-contractors or Affiliates for the provision of the Services;
25.2.6 ensure that all Contractor Personnel required to access the Personal Data are
informed of the confidential nature of the Personal Data and comply with the obligations
set out in this Protection of Personal Data clause ;
25.2.7 ensure that no Contractor Personnel publish, disclose or divulge any of the
Personal Data to any third party unless directed in writing to do so by the Council;
25.2.8 notify the Council (within five Working Days) if it receives:
a) a request from a Data Subject to have access to that person's Personal Data; or
b) a complaint or request relating to the Council's obligations under the Data
Protection Legislation;
25.2.9 provide the Council with full cooperation and assistance in relation to any
complaint or request made, including by:
a) providing the Council with full details of the complaint or request;
b) complying with a data access request within the relevant timescales set out in the
Data Protection Legislation and in accordance with the Council's instructions;
c) providing the Council with any Personal Data it holds in relation to a Data Subject
(within the timescales required by the Council); and
d) providing the Council with any information requested by the Council;
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25.2.10 permit the Council or the Council Representative (subject to reasonable and
appropriate confidentiality undertakings), to inspect and audit, in accordance with the
Audit clause, the Contractor's data Processing activities (and/or those of its agents,
subsidiaries and Sub-contractors) and comply with all reasonable requests or directions
by the Council to enable the Council to verify and/or procure that the Contractor is in full
compliance with its obligations under this Agreement;
25.2.11 provide a written description of the technical and organisational methods

employed by the Contractor for processing Personal Data (within the timescales required
by the Council); and
25.2.12 not process Personal Data outside the United Kingdom without the prior written
consent of the Council and, where the Council consents to a transfer, to comply with:
a) the obligations of a Data Controller under the Eighth Data Protection Principle
set out in Schedule 1 of the Data Protection Act 1998 by providing an adequate
level of protection to any Personal Data that is transferred; and
b) any reasonable instructions notified to it by the Council
25.2.13 The Contractor shall comply at all times with the Data Protection Legislation and
shall not perform its obligations under this Agreement in such a way as to cause the
Council to breach any of its applicable obligations under the Data Protection Legislation.
25.2.14 The Contractor shall ensure that its employees and agents are aware of and
comply with this clause and shall indemnify the Council against any loss or damage
sustained or incurred as a result of any breach of this clause.
26 COUNCIL DATA AND PERSONAL INFORMATION AUDITS
26.1 Except where an audit is imposed on the Council by a Regulatory body, the Council may,
acting reasonably, conduct an audit for the following purposes:
26.1.1 to review the integrity, confidentiality and security of the Council Data;
26.1.2 to review the Contractor's compliance with the Data Protection Act 1998, the
Freedom of Information Act 2000 in accordance with the Protection of Personal
Data and Freedom of Information clauses and any other legislation applicable
to the Services;
26.2 The Council shall use its reasonable endeavours to ensure that the conduct of each audit
does not unreasonably disrupt the Contractor or delay the provision of the Services.
26.3 Subject to the Council's obligations of confidentiality, the Contractor shall on demand
provide the Council (and/or its agents or representatives) with all reasonable co-operation
and assistance in relation to each audit, including:
26.3.1 all information requested by the Council within the permitted scope of the
audit;
26.3.2 reasonable access to any Sites controlled by the Contractor and to any
equipment used (whether exclusively or non-exclusively) in the performance of
the Services;
26.3.3 access to Contractor Personnel
26.4 The Contractor shall implement all measurement and monitoring tools and procedures
necessary to measure and report on the Contractor's performance of the Services.
26.5 The Council shall endeavour to (but is not obliged to) provide at least 5 Working Days
notice of its intention to conduct an audit.
26.6 The parties agree that they shall bear their own respective costs and expenses incurred
in respect of compliance with their obligations under this clause.
26.7 This clause shall not apply to any audit or inspection regarding the provision of the
Services specified in the Service Specification or elsewhere in this Agreement which may be
conducted as specified in this Agreement.
18
27. PUBLIC INTEREST DISCLOSURE (‘WHISTLE BLOWING’) (W) (Z)
27.1 The Contractor will ensure that his employees and agents are made aware of the
Council’s policy “Speaking Up About Wrongdoing” and that the details of this policy are fully
explained to them and shall provide the Council with evidence of doing so upon request
28 INSURANCE
28.1 The Contractor shall effect and maintain with a reputable insurance company a policy or
policies of insurance providing an adequate level of cover, or in accordance with any legal
requirement for the time being in force, in respect of all legal liability which may be incurred
by the Contractor, arising out of the Contractor's performance of this Agreement, including
death or personal injury, loss of or damage to property or any other loss, and unless
otherwise agreed with the Council such policy or policies of Public Liability and Employers
Liability insurance shall provide for a minimum indemnity limit of £5,000,000 (FIVE MILLION
POUNDS).
28.2 If appropriate and requested in Writing, the Contractor may also be required to provide
Product Liability insurance of at least £2,000,000 (TWO MILLION POUNDS) cover for any
one claim.
28.3 Where the Contractor is providing Services of a professional nature, or the Council
otherwise specifies that professional indemnity insurance is required, the Contractor shall
hold and maintain professional indemnity insurance cover and shall ensure that all
professional consultants or Sub-Contractors involved in the provision of the Services hold
and maintain policy cover which indemnifies the contractor for negligent acts arising out of
the performance of this Agreement. To comply with its obligations under this clause, and as
a minimum, the Contractor shall ensure professional indemnity insurance held by the
Contractor and by any agent, Sub-Contractor or consultant involved in the performance of
Services has a limit of indemnity of not less than £2,000,000 (TWO MILLION POUNDS) in
respect of each and every claim.
28.3.1 The Contractor shall hold and maintain the insurances required under this Agreement
for a minimum of 6 years following the expiration or earlier termination of this Agreement
28.4 The Contractor warrants that it has complied with this clause 28 and shall provide the
Council with certified copies of the relevant policy documents (including any warranties or
exclusions) together with receipts or other evidence of payment of the latest premiums due
under those policies prior to the commencement of this Agreement and annually thereafter
during the Term..

(a) do nothing to invalidate any insurance policy
(b) notify the Council if any policy is (or will be) cancelled or its terms are (or will be)
subject to any material change
28.6 For the avoidance of doubt, the terms of any insurance or the amount of cover shall not
relieve the Contractor of any liabilities under this Agreement.
28.7 Where the minimum limit of indemnity required in relation to any of the insurances is
specified as being "in the aggregate":
28.7.1 if a claim or claims which do not relate to this Agreement are notified to the
insurers which, given the nature of the allegations and/or the quantum claimed by the
third party(ies), is likely to result in a claim or claims being paid by the insurers which
could reduce the level of cover available below that minimum, the Contractor shall
immediately submit to the Council:
(i) details of the policy concerned; and
(ii) its proposed solution for maintaining the minimum limit of indemnity specified; and
28.7.2 if and to the extent that the level of insurance cover available falls below that
minimum because a claim or claims which do not relate to this Agreement are paid by
insurers, the Contractor shall:
19
(i) ensure that the insurance cover is reinstated to maintain at all times the minimum limit
of indemnity specified for claims relating to this Agreement; or
(ii) if the Contractor is or has reason to believe that it will be unable to ensure that
insurance cover is reinstated to maintain at all times the minimum limit of indemnity
specified, immediately submit to the Council full details of the policy concerned and its
proposed solution for maintaining the minimum limit of indemnity specified.
29. EQUALITIES (W) (Z)
29.1 The Contractor and any Sub-Contractor employed by the Contractor shall not unlawfully
discriminate either directly or indirectly on such grounds as race or ethnic origin, disability,
gender, sexual orientation, religion or belief, or age in the supply and provision of Goods,
Services or Works under this Agreement, or in its employment practices.
29.2 Without prejudice to the generality of the foregoing, the Contractor and any Sub-
Contractor employed by the Contractor shall not unlawfully discriminate within the meaning
and scope of the Equalities Act 2010 or other relevant legislation, or any statutory
modification or re-enactment thereof.
29.3 In addition, the Contractor and any Sub-Contractor employed by the Contractor in
providing services to the Council will comply with the general duty imposed on local
authorities by Section 149 of the Equality Act 2010 to eliminate discrimination, harassment
and victimisation and promote equality of opportunity between persons who share a
protected characteristic and those who do not share it and to foster good relations between
persons who share a protected characteristic and those who do not share it .
29.4 The Contractor and any Sub-Contractor employed by the Contractor will take all
reasonable steps to observe as far as possible the Codes of Practice produced by the
Equalities and Human Rights Commission, which give practical guidance to employers on the
elimination of discrimination.
29.5 In the event of any finding of unlawful discrimination being made against the Contractor
or any Sub-Contractor employed by the Contractor during the contract period, by any court or
employment tribunal, or any adverse finding or formal investigation by the Equalities and
Human Rights Commission over the same period, the Contractor shall inform the Council of
this finding and shall take appropriate steps to prevent repetition of the unlawful
discrimination.
29.6 The Contractor and any Sub-Contractor employed by the Contractor will provide a copy
of its policies to the Council at any time upon request. In addition, the Council may
reasonably request other information from time to time for the purpose of assessing the
Contractor’s compliance with the above conditions.
30 HUMAN RIGHTS (W) (Z)
30.1 The Contractor shall where appropriate take account of the Human Rights Act 1998 and
shall not do anything in breach of it.
31 HEALTH AND SAFETY AT WORK (Z)
31.1 The Contractor will at all times in providing Goods, Services or Works to the Council
comply with the provisions of the Health and Safety at work Act 1974 and provide evidence of
doing so to the Council at any time upon request.
32 FREEDOM OF INFORMATION ACT 2000 (FOIA) AND ENVIRONMENTAL INFORMATION

REGULATIONS 2004 (EIR) (W) (Z)
20
32.1 The Contractor acknowledges that the Council is subject to the requirements of the FOIA
and the Environmental Information Regulations and shall assist and cooperate with the
Council to enable the Council to comply with its Information disclosure obligations.
32.2 The Contractor shall notify the Council of any Commercially Sensitive Information
provided to the Council together with details of the reasons for its sensitivity and the
Contractor acknowledges that any lists or schedules of Commercially Sensitive Information
so provided are of indicative value only and that the Council may be obliged to disclose such
information.
32.3 The Contractor shall and shall procure that its Sub-contractors shall:
32.3.1 transfer to the Council all Requests for Information that it receives as soon as
practicable and in any event within two Working Days of receiving a Request for
Information;
32.3.2 provide the Council, at the Contractor’s expense, with a copy of all Information in
its possession, or power in the form that the Council requires within five Working Days (or
such other period as the Council may specify) of the Council's request; and
32.3.3 provide, at the Contractor’s expense, all necessary assistance as reasonably
requested by the Council to enable the Council to respond to the Request for Information
within the time for compliance set out in section 10 of the FOIA or regulation 5 of the
Environmental Information Regulations.
32.4 The Council shall be responsible for determining in its absolute discretion and
notwithstanding any other provision in this Agreement or any other agreement whether
the Commercially Sensitive Information and/or any other Information is exempt from
disclosure in accordance with the provisions of the FOIA or the Environmental
Information Regulations and in considering any response to a Request for Information the
Council may consult with the Contractor prior to making any decision or considering any
exemption.
32.5 In no event shall the Contractor respond directly to a Request for Information unless
expressly authorised to do so by the Council.
32.6 The Contractor acknowledges that (notwithstanding the provisions of this Freedom of
Information clause) the Council may, acting in accordance with the Ministry of Justice’s
Code of Practice on the Discharge of the Functions of Public Authorities under Part 1 of
the Freedom of Information Act 2000 (“the Code”), be obliged under the FOIA, or the
Environmental Information Regulations to disclose information concerning the Contractor
or the Services:
32.6.1 in certain circumstances without consulting the Contractor; or

32.6.2 following consultation with the Contractor and having taken their views into
account;
provided always that where sub-clause 32.6.1 above applies the Council shall, in
accordance with any recommendations of the Code, take reasonable steps, where
appropriate, to give the Contractor advanced notice, or failing that, to draw the disclosure
to the Contractor’s attention after any such disclosure.
32.7 The Contractor shall ensure that all Information required to be produced or maintained
under the terms of this Agreement, or by Law or professional practice or in relation to the
Agreement is retained for disclosure for at least the duration of the Agreement plus one
year together with such other time period as required by the Agreement, law or practice
and shall permit the Council to inspect such records as requested from time to time.
32.8 The Council shall in no event be liable for any loss, damage, harm, or detriment,
howsoever caused, arising from or in connection with the reasonable disclosure under
FOIA, or any other Law, of any information (including Exempt Information) whether
relating to this Agreement or otherwise relating to any other party.
21
32.9 Where the Contractor is a Public Body the parties acknowledges that such obligations
and duties of the Council as set out above are reciprocal to the Contractor. The Council
and the Contractor acknowledge and agree that:
32.9.1 as Public Bodies they are subject to legal duties under the FOIA and EIR which
may require either party to disclose on request information relating to this Agreement or
otherwise relating to the other party;
32.9.2 they are required by law to consider each and every Request for Information
made under FOIA;
32.9.3 that all decisions made by the other pursuant to a request under the FOIA are
solely a matter for the Receiving Party and at the discretion of the Receiving Party.
32.9.4 Notwithstanding anything in this Agreement to the contrary (including but without
limitation any obligations or confidentiality), the Receiving Party shall be entitled to
disclose information in whatever form pursuant to a request made under FOIA, save that
in relation to any information that is Exempt Information the Receiving Party shall consult
the other party before making any such decision and shall not:
(a) confirm or deny that information is held by the other party, or
(b) disclose information required
to the extent that in the Receiving Party’s opinion the information is eligible in the
circumstances for an exemption and therefore the Receiving Party may lawfully refrain
from doing either of the things described in part (a) and (b) of this clause.
32.9.5 each party shall bear its own costs of:
a) assessing the application of any exemption under FOIA and/or
b) responding to any FOIA notice and/or
c) lodging any appeal against a decision of the Information Commissioner in relation
to disclosure
32.9.6 the Receiving Party shall in no circumstances be liable for any loss, damage,
harm, or detriment, howsoever caused, arising from or in connection with the reasonable
disclosure under FOIA of any Exempt Information or other information whether relating to
this Agreement or otherwise relating to the other party.
32.9.7 the other party shall assist the Receiving Party with the request as reasonably
necessary to enable the Receiving Party to comply with its obligations under FOIA.
33 SAFEGUARDING(W) (Z)
33.1 Where the Service or activity being undertaken in this Agreement is a Regulated Activity
the Contractor shall :
(a) ensure that all individuals engaged in the provision of the Service or activity, and prior to
commencing the provision of the service or activity, are subject to a valid enhanced
disclosure check undertaken through the Disclosure and Barring Service including a check
against the adults' barred list or the children's barred list, as appropriate; and
(b) monitor the level and validity of the checks under this clause 33.1 for each member of the
Contractor’s Personnel.
33.2 The Contractor warrants that at all times for the purposes of this Agreement it has no
reason to believe that any person who is or will be employed or engaged by the Contractor in
the provision of a Service or activity that is a Regulated Activity is barred from the activity in
accordance with the provisions of the Safeguarding Vulnerable Groups Act 2006 and any
regulations made thereunder, as amended from time to time.
33.3 The Contractor shall immediately notify the Council of any information that it reasonably
requests to enable it to be satisfied that the obligations of this clause 33 have been met.
33.4 The Contractor shall refer information about any person carrying out the Services or the
activity to the Disclosure and Barring Service where it removes permission for such person to
carry out the Services or activity (or would have, if such person had not otherwise ceased to
carry out the Services or the activity) because, in its opinion, such person has harmed or
poses a risk of harm to the Service users, children or vulnerable adults.
22
33.5 The Contractor shall not employ or use the services of any person who is barred from, or
whose previous conduct or records indicate that he or she would not be suitable to carry out
Regulated Activity or who may otherwise present a risk to Service users.
33.6 Where the service requirement, specification or Purchase Order specifies that the
Service or activity to be provided under this Agreement involves a Regulated Activity, or the
Council otherwise notifies the Contractor, acting reasonably, that the Contractor’s Personnel
are required to be subject to a Disclosure and Barring Service check, the Contractor shall
comply with clause 33.1 above..
34 SUSTAINABILITY
34.1 Contractors should at all times demonstrate how they contribute to the achievement of
the Council’s Sustainability Policy
35 EXPIRY
35.1 The Contractor will on the expiry or termination of the Agreement and, at its own cost,
return (or at the request of the Council destroy) all information obtained in undertaking the
performance of the Agreement.
36 AUDIT AND MONITORING) (W) (Z)
36.1 The Contractor will allow access for the Council’s officers to all relevant information for
the purposes of audit and the monitoring of the Agreement.
37 RIGHTS OF THIRD PARTIES
37.1 The parties to this Agreement do not intend that any of its terms will be enforceable by
any person not a party to it by virtue of the Contracts (Rights of Third Parties) Act 1999.
38 ENTIRE AGREEMENT
38.1 This Agreement contains the entire agreement between the parties relating to the subject
matter and supersedes any previous agreements, arrangements, undertakings or proposals,
oral or written.
39 FORCE MAJEURE
39.1 Neither the Council nor the Contractor shall be in breach of this Agreement nor liable for
any failure or delay in performing their obligations under this Agreement where it is directly
caused, arising from or attributable to acts, events, omissions or accidents beyond its
reasonable control (“Force Majeure Event”), provided that:-
39.1.1 any delay by a sub-contractor or supplier of the Party who is delayed will not
relieve that Party from liability for delay except where the delay is beyond the reasonable
control of the sub-contractor or supplier concerned; and
39.1.2 staff or material shortages or strikes or industrial action affecting only the Party
who is delayed will not relieve that Party from liability for delay.
39.2 If the Party is subject to a Force Majeure Event it shall not be in breach of this Agreement
provided that:-
39.2.1 it promptly notified the Council in writing of the nature and extent of the Force
Majeure Event causing its failure or delay in performance; and
39.2.2 it has used its reasonable endeavours to mitigate the effect of the Force Majeure
Event, to carry out its obligations under this Agreement in any way that is reasonably
23
practicable and to resume the performance of its obligations as soon as reasonably
possible
in which case the performance of that Party’s obligations will be suspended during the
period that those circumstances persist and that Party will be granted a reasonable
extension of time for performance up to a maximum equivalent to the period of the delay.
39.3 Save where that delay is caused by the act or failure to act of the other Party (in which
event the rights, remedies and liabilities of the Parties will be those conferred by the other
terms of this Agreement and by law):-
39.3.1 any costs arising from that delay will be borne by the Party incurring the same;
and
39.3.2 either Party may, if that delay continues for more than 5 weeks, terminate this
Agreement immediately on giving notice in writing to the other. Such termination shall be
without prejudice to the rights of the parties in respect of any breach of this Agreement
occurring prior to such termination.
40 GOVERNING LAW AND JURISDICTION (W)
40.1 It is the responsibility of the Contractor to comply with all relevant European and English
legislation. This Agreement shall be governed by and construed in accordance with English
Law and the parties agree to submit to the exclusive jurisdiction of the English and Welsh
Courts
41 COMPLAINTS PROCEDURE (W) (Z)
41.1 The Contactor shall operate a complaints procedure in respect of any goods, services or
works provided under these terms & conditions, to the entire satisfaction of the Council, and
comply with the requirements of any regulatory body to which the Contractor is subject
(including any change in such requirements) and ensure that its complaints procedure meets
the following minimum standards:
41.1.1 is easy to access and understand
41.1.2 clearly sets out time limits for responding to complaints and keeping the complainant
and the Council informed of progress;
41.1.3 provides confidential record keeping to protect employees under this contract and the
complainant
41.1.4 provides information to management so that services can be improved
41.1.5 provides effective and suitable remedies
41.1.6 is regularly monitored and audited and which takes account of complainant and
Council feedback
41.2 The Contactor shall ensure that:

41.2.1 under no circumstances is a complaint investigated by a member of its staff
employed under this contract who may be part of the complaint.
41.2.2 someone who is independent of the matter complained of carries out the
investigation
41.2.3 the complainant is made aware that they are entitled to have the complaint
investigated by the Council if they are not satisfied with either the process of
investigation or finding of the Contactor’s investigations
41.2.4 the Contactor will ensure that it responds to the complainant within a max of 10
days of receiving the complaint
41.3 The Contactor will make its complaints procedure available on request
41.4 The Contactor shall ensure that all its employees and persons employed under this
contract are made aware of its complaints procedure and shall designate one employee
24
(who shall be identified to the Council) to whom a complaint may be referred should the
complainant not be satisfied with the initial response to their complaint
41.5 The Contactor shall keep accurate and complete written records of all complaints received
and the responses to them and shall make these records available to the Council on
request or at 12 monthly intervals in any event.
41.6 Where the Council is investigating a complaint the Contactor is required to participate fully
in all investigations within the timescales requested by the Council
41.7 The Contractor should note that if a complaint is made to the Council by a third party
relating to the goods, services or works provided, the Local Government Ombudsman has
the power to investigate such a complaint and the Council requires the Contractor to fully
to co-operate in such investigation. If the Council is found guilty of maladministration or
injustice by the Local Government Ombudsman because of the act or default of the
Contractor the Contractor shall indemnify the Council in respect of the costs arising from
such maladministration or injustice.
42 DISPUTES
42.1 If any dispute or difference shall arise between the parties as to the construction of this
Agreement or any matter or thing of whatever nature arising under this Agreement or in
connection with it then the same shall be dealt with as follows:-
42.1.1 In the first instance a special meeting of both the Parties shall be arranged
on 14 days written notice to the other party and the matter shall be discussed
and the representatives shall use their reasonable endeavours to resolve the
dispute
42.1.2 If the dispute cannot be resolved in accordance with the preceding sub-
clause then either one of the Parties may serve the Council’s Chief Executive
or the Contractor’s senior officer or such other authorised officer of either
party whose details have been notified to the other party, with notice of the
dispute and those officers shall then appoint their representative to
adjudicate and use their reasonable endeavours to resolve the dispute within
21 days of receipt of such notice
25
Additional definitions for clauses 43 and 44
"Security Plan" the Contractor's security plan prepared pursuant [to paragraph 3
of schedule 2.5 (Security Requirements and Plan) an outline of
which is set out in Appendix of schedule 2.5 (Security
Requirements)];
"Staff Vetting Procedures" the Council's procedures and policies for the vetting of
personnel whose role will involve the handling of information of a
sensitive or confidential nature or the handling of information
which is subject to any relevant security measures.
43 STAFFING SECURITY
43.1 The Contractor shall comply with the Staff Vetting Procedures in respect of all Contractor
Personnel employed or engaged in the provision of the Services. The Contractor confirms
that all Contractor Personnel employed or engaged by the Contractor at the
commencement of this agreement were vetted and recruited on a basis that is equivalent
to and no less strict than the Staff Vetting Procedures.
43.2 The Contractor shall provide training on a continuing basis for all Contractor Personnel
employed or engaged in the provision of the Services in compliance with the Security
Policy and Security Plan
44 SECURITY REQUIREMENTS
44.1 The Contractor shall comply, and shall procure the compliance of the Contractor
Personnel, with the Security Policy and the Security Plan and the Contractor shall ensure
that the Security Plan produced by the Contractor fully complies with the Security Policy.
44.2 The Council shall notify the Contractor of any changes or proposed changes to the
Security Policy.
44.3 If the Contractor believes that a change or proposed change to the Security Policy will
have a material and unavoidable cost implication to the Services it may submit a request
for the Agreement to be varied in respect of any charges or fees payable under the
Agreement. In doing so, the Contractor must support its request by providing evidence of
the cause of any increased costs and the steps that it has taken to mitigate those costs.
44.4 Until and/or unless a change to the charges or costs is agreed by the Council pursuant to
this clause the Contractor shall continue to perform the Services in accordance with its
existing obligations
26
PREMISES SERVICES
Shirehall PREMISES SERVICES
Abbey Foregate
Shrewsbury
working together
SY2 6ND
DESIGNERS HAZARD IDENTIFICATION & RISK ASSESSMENT (HAZRA)
Construction (Design and Management) Regulations 2015 (CDM 2015)
This document records H&S risks identified by the project Designer(s) relating to construction works described below.
Under CDM Regulations (2015) a Construction Phase Plan (CPP), appropriate to the scale and nature of the works, is required for all construction projects to show how the contractor will plan and organise the work and safeguard the health and
safety of all of those involved.
Contractors should state under 'Contractors Action/Remarks' the steps they will take to address the risks identified by the designer. This document should then form part of the contractor's CPP. For minor works this completed form on its own
may suffice as a contractors CPP. The form should make reference to other relevant documents, for example; risk assessments and method statements. For larger works the contractor should prepare a more detailed CPP.
The CPP and any supporting risk assessments/method statements must be submitted for approval to the Principal Designer before works commence on site.
Site: Various Date: August 2016
Project: Boiler Burner Servicing Revision:
Project Description To Cover All sites For Boiler Burner Servicing
Name Address
Client: Premises Services Start Date: April 2017
Designer Premises Services Shirehall, Abbey Foregate, Shrewsbury, SY2 6ND Completion Date: 2021
Principal Designer (CDM) Premises Services or Consultant Shirehall, Abbey Foregate, Shrewsbury, SY2 6ND
Designer - Structural
N/A
Engineer
Designer - Other N/A
Designer - Other N/A
Principal Contractor TBA
Sub-Contractor N/A
HSE Notification (F10) If the job will last longer than 500 person days or 30 working days (with more than 20 people working at the same time) it will need to be notified to the HSE. Date of Notification:
DESIGNER IDENTIFIED RISKS / COMMENTS CONTRACTORS ACTION / COMMENTS

WORK ITEM POTENTIAL RISK, HAZARD, ETC. Site Specific - to be filled in by Designer/Contract Administrator. Site Specific - to be filled in by Contractor. You may reference other safety documentation where
relevant. ALL boxes to be completed - Enter 'N/A' where not applicable.
NOTE: TEXT IN RED IN THIS COLUMN IS GUIDANCE FOR THE DESIGNER AND SHOULD BE EDITED
OR DELETED TO SUIT THE PROJECT AND CHANGED TO BLACK BEFORE ISSUE
(DELETE THIS NOTE ON COMPLETION).
Page 1 of 6
PRE START
Record Information Existing record drawings, plans, surveys, reports, etc. Contact premises services for details of any record drawings or plans
Asbestos Asbestos demolition/refurbishment survey undertaken in proposed work area. If required this shall be carried out buy Premises Services
Premises Services to arrange removal of asbestos containing materials (describe ACM and location) using
Asbestos Asbestos removal.
Council approved contractor. Remedial works undertaken prior to commencement.
Possibly more than one contractor may be working on the site at any one time.
All contractors shall co-operate with one another, co-ordinate their work and take account of any shared
Co-Ordination Will other contractors be working at the same site
interfaces (e.g.. shared traffic routes). Describe arrangements for cooperation and coordination? E.g.
Frequency of site meetings, attendees etc. Operatives to follow instructions from site manager
All contractor staff and sub-contractors working on site should be DBS checked and approved to work on
Safe Guarding Contractor's staff must be risk assessed for working in a school environment. school premises. All contractor staff and sub-contractors will have to show DBS cards to school staff (during
school hours) before being allowed entry onto site. Staff to sign in and out whenever entering and leaving site.
Other Other Any other site specific risks and hazards should be recorded as necessary.
SITE SET UP
Will an external compound be required? Access to work area should be Under normal circumstances a compound should not be required. However when contractor is working in a
Security
secure. Ladders removed etc. Heras fencing - double clipped, hoardings, etc. boilerhouse he must ensure that the boilerhouse is locked at all times
Security External storage/parking areas (smaller works). The contractor shall ask the school for permission to use carpark
The contractor must leave any items of plant that have been replaced for future inspection. They must be
Waste Management Used boiler parts
safely kept visible within the boilerhouse.
Welfare Toilet, washing and rest areas. The contractor must ask permission of the school to use their facilities
Prepare an emergency plan. Agree with school any changes to their plans and
Fire Safety Contractors staff to follow general school evacuation plan in the event of an alarm/fire.
contractor to confirm their own emergency plan
Deliveries are not to take place during children drop off and collection times.
Deliveries Controls on deliveries & waste removal. Where works take place in play areas deliveries should not take place during break times.
Times to be confirmed by school.
Identification of existing services. Known services are recorded on the site survey drawings. Theses should not be relied upon and the
Services
High voltage cables, overhead lines present? contractor must take all appropriate precautions to identify and isolate services within the work area.
Internal access routes to be covered with plastic floor protection roll.

Wooden floor to be protected with sheathing ply or similar.
Protection Provide temporary protection where required.
Contractor to take general precautions (dust sheets, etc.) to control dust and to keep the site in a tidy orderly
state.
Site Access / Segregation Temporary alterations for the duration of the works. Access to the entire work areas will be strictly controlled. School staff will not have access to the boilerhouse
Page 2 of 6
Contractor must record all first aid incidents, near misses and serious injuries. Client to be advised
accordingly.
First Aid First aid in the event of an accident.
Contractor must posess his own first aid kit
Staff to know location of nearest hospital.
Adjacent land use, neighbours, etc.

Co-ordination Works on the highway, public footways, etc. Not applicable.
Are any special measures required?
Contractor will be responsible for the safety of his staff.

Management Communication, site induction, training, visitors, etc.
Page 3 of 6
Site Works
Significant Design/Construction Significant design assumptions and suggested work methods/sequences. Are
N/A
Hazards there any significant risks in the design or material specified?
The contractor shall read the premise's asbestos register and be made aware of known asbestos containing
Asbestos Awareness of asbestos on site materials on site - not just Supervisor. Liaison with Premise Manager required to ensure that register is
available for contractors to sign
Demolitions Structural or non-load bearing? Large heavy components involved? N/A
Safe method of work to be provided.

Structural Alterations Temporary support, props, shoring ,etc. N/A
Protection from collapse
Scaffold towers and access platforms shall be used and erected by competent persons when working at
Working at height Servicing and repair of Ambi Rad high level heaters
height. Ladders shall be used for access only and not as a working platform
The law says that ladders can be used for work at height when a risk assessment has shown that using
equipment offering a higher level of fall protection is not justified because of the low risk and short duration of
use; or there are existing workplace features which cannot be altered.
Short duration is not the deciding factor in establishing whether use of a ladder is acceptable or not – you
Working at height Roof Access by ladder.
should have first considered the risk. As a guide, if your task would require staying up a leaning ladder or
stepladder for more than 30 minutes at a time, it is recommended that you consider alternative equipment.
You should only use ladders in situations where they can be used safely, e.g. where the ladder will be level
and stable, and where it is reasonably practicable to do so, the ladder can be secured.
Roof access by Scaffolding. To be installed and inspected by approved Scaffolding to be installed and inspected by approved contractor and assembled generally in accordance with
Working at height contractor and assembled generally in accordance with TG20. Open edges to TG20.See http://www.hse.gov.uk/construction/faq-scaffold.htm
be protected with guardrails, midrails and toe boards.
Skylights to be boarded/guarded in work areas. Boundaries can be established identifying ‘safe’ areas
containing the workplace and routes to and from it. If these are used:
Work around skylights, canopies, fragile materials.
the boundary should be at least 2 m from the nearest fragile material. The boundary does not need to comply
Working at height Skylights to be boarded or guarded to protect against falling. See Asbestos
with full edge protection standards, but there should be a continuous physical barrier (a painted line or bunting
refurbishment survey.
is not acceptable) and tight discipline is essential to make sure everyone stays inside the safe area at all
times.
Fumes Cleaning of flue ways, boiler flues Contractor to use PPE equipment, masks and gloves
Manual Handling / muscular- Contractor to apply good working practises to reduce risk of injury. Specific risk assessments and method
Eg, pumps, pipework boiler sections
skeletal injuries statements required for handling of all large prefabricated components.
Page 4 of 6
Electricity Use of electric power tools The contractor shall use only 110V power tools or battewry operated power tools
Harm from Commonplace Appropriate personnel protection to be used i.e. hard hats, boots, hi-viz, ear protectors, masks, gloves/ barrier
Safe method of work to be provided.
Building Materials & Activities creams, etc.
Especially Hazardous Materials

- e.g., lead solvents,
Safe methods of work to be put in place & supported by method statement. Specific risk assessment required.
isocyanates, micro organisms,
carbon monoxide
Roofing works using hot bitumen, gas torches, etc. Welding, gas cutting, etc. Where possible, hot working is not specified and safer alternatives are used. Where this is not possible a
Hot Works
Method statement / Permit to Works WILL be required. Mandatory Hot Work permit system is in use and followed. Contractor to provide fire extinguishers.
Does the work involve any of the following:

-Exposure to chemical or biological hazards and/or radiation, etc.
-Work in confined spaces, earthworks, tunnels, sewers, etc.
Exceptional Risks Specific risk assessment required.
-Work with explosives.
-Work near power lines.
-Work near water (risk of drowning).
Page 5 of 6
Post Construction
Record Keeping Service Reports Contractor to send electronic copies of service reports and breakdowns
Commissioning certificates, electrical certificates for new/altered installations,

Commissioning To be sent electronically
fire detection, emergency lighting, etc.
Other Other Any other site specific requirements as necessary.
HAZRA/CPP prepared by: Name & position: Designers name & title: Nick Breeze Senior Surveyor Contractor H&S Representative: TBA
Date: August 2016
CPP Approved by: Name & position:
New HAZRA - April 2016 : v1
Page 6 of 6
PARTICULAR SPECIFICATION
MAINTENANCE OF BOILER/BURNER PLANT

,MISCELLANEOUS GAS EQUIPMENT &BIOMAS
BOILERS (RMCB 024)
Prepared by:
Shropshire Council
Premises Services
July 2016
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Table of Contents
1 DEFINITIONS ................................................................................................................................................3
2 GENERAL CONDITIONS .............................................................................................................................3
2.3 PERFORMANCE ..........................................................................................................................................3
2.4 IMPORTANT NOTES ..................................................................................................................................4
2.5 HOURS OF WORK .......................................................................................................................................5
2.6 IDENTITY PASSES ......................................................................................................................................5
2.7 GENERAL HEALTH AND SAFETY ..........................................................................................................6
2.10 CONSTRUCTION PHASE HEALTH AND SAFETY PLAN (CPP) ........................................................7
2.11 DISCLOSURE AND BARING SERVICE – DBS ......................................................................................7
2.12 DATA PROTECTION .................................................................................................................................7
2.13 BUSINESS CONTINUITY .........................................................................................................................8
3 SCOPE OF SPECIFICATION..............................................................................................................................8
4 GENERAL REQUIREMENTS ............................................................................................................................9
4.1 GENERAL .....................................................................................................................................................9
4.2 ACCESS.......................................................................................................................................................10
4.3 ADDITIONS/DELETIONS OF PROPERTIES ..........................................................................................10
4.4 ADDITIONS / DELETIONS OF SYSTEMS ..............................................................................................10
4.5 CONTRACT ADJUSTMENTS ...................................................................................................................11
4.6 AUTHORISATION OF WORK ..................................................................................................................11
4.7 CONSUMABLES ........................................................................................................................................11
4.8 COSTS .........................................................................................................................................................11
4.9 DELEGATION ............................................................................................................................................11
4.10 SCHEDULE OF MAINTENANCE ..........................................................................................................11
4.11 HAZARDOUS SITUATIONS ..................................................................................................................11
4.15 INSPECTION OF WORK ......................................................................................................................12
4.16 LIABILITY FOR ACCIDENTS & DAMAGE .........................................................................................12
4.17 TRANSPORT ............................................................................................................................................12
4.18 RECALLS ..................................................................................................................................................12
4.19 SERVICE ROUTINES ..............................................................................................................................12
4.20 SITE PROTECTION .................................................................................................................................12
4.21 SPARE PARTS AND RENEWALS .........................................................................................................12
4.22 REVIEW MEETINGS ...............................................................................................................................13
4.23 CONTROL OF SUBSTANCES HAZARDOUS TO HEALTH ...............................................................13
4.24 TAKING OF PHOTOGRAPHS ................................................................................................................13
5 SERVICE PROGRAMME .............................................................................................................................13
6 SERVICE REPORTS & INVOICES ..................................................................................................................15
6.1 SERVICE REPORTS GENERAL ...............................................................................................................16
6.2 Invoice requirements ....................................................................................................................................16
6.3 Credit note requirements ..............................................................................................................................16
6.4 Service report requirements .........................................................................................................................16
6.5 LANDLORD GAS SAFETY CERTIFICATES ..........................................................................................17
6.6 PAYMENT OF INVOICE ...........................................................................................................................17
7 CALL OUTS & EMERGENCY REPAIRS........................................................................................................18
8 SERVICING PROCEDURES ............................................................................................................................18
8.1 GENERAL ...................................................................................................................................................18
2
1 DEFINITIONS
‘Client’ refers to Shropshire Council’s Premises Services Manager or any person appointed
by them to act on their behalf.
‘Contractor’ refers to the company or organisation contracted to provide the services

specified.
The specification must be read in conjunction with, and may be modified by, other documents
comprising the full tender documentation.
2 GENERAL CONDITIONS
2.1 SCOPE OF CONTRACT
The contract shall compromise of twice yearly inspection and maintenance of oil, gas (NG &
LPG) fired and biomass boilers/burners, together with listed ancillary equipment and other
miscellaneous oil and gas fired equipment installed on Council controlled premises, to ensure
that they are maintained in a safe condition so as to prevent risk of injury to any person or
damage to any property.
It shall further comprise the provision of a breakdown repair service, as detailed in Section 6
and the issuing of ‘Landlords Certificates’ as detailed in Section 7.
2.2 DURATION OF CONTRACT

Fixed price tenders are being invited to the period 1st April 2017 – 31st March 2021. Prices
submitted are for the period of 1st April 2017 – 31st March 2018, thereafter the contractor is
entitled to submit a cost adjustment to the tendered figure on an annual basis that is in line
with the Retail Price Index, and which is subject to the approval by the contract
administrator.
The Client are entitled under the duration of this contract to amend the content of the scope
of works, so as to encompass any legislative changes that impact upon the equipment
covered under the scope of this contract.
The Client reserves the right to terminate the contract based upon the criteria as detailed in
section 0 at any time during the contract period.
2.3 PERFORMANCE
The Client will operate a Performance Monitoring System for the Contractor working under
this Contract, to enable the recording of and act on, under performance in respect of
performance, price and quality.
The system will be a RAG (Red, Amber, and Green) traffic light system for any works done
under the scope of the contact, this is also to include day works. A Contractor who performs
adequately and in accordance with our requirements will be recorded as ‘Green’, all
Contractors will start with a Green status by default.
The monitoring areas will generally be, but are not restricted to:
1. Health and Safety/Insurance
2. Quality of Workmanship
3. Programme
4. Cost
5. Attendance
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Examples of issues that could lead to an Improvement, Registration of Concern or Warning
Notice being raised are repeated instances of:- H & S lapses on sites, Failures to produce
timely H & S Plans/Manuals, unacceptable work, poor workmanship, use of non-specified
materials without authorisation, inadequate control of sub-contractors, lack of adequate
services commissioning, insufficient provision of resources, inadequate programming, failure
to adhere to timescales/sectional completions, failure to provide financial information,
untimely provision of final accounts.
A rating status can be notified at any time during the project but one will be recorded as a
minimum at Practical Completion (if it is an Amber or Red, otherwise a Green will be
assumed).
The system process steps are;
1. Improvement Notice - Issue to the Contractor an “Improvement (Amber) Notice”

recording the issues and giving the opportunity to improve. Issue of an Improvement
Notice will be by email or formal letter.
2. Registration of Concern - Issue to the Contractor a “Registration of (Amber) Concern”

recording the issues and any previous Notifications and requiring immediate response
to the issues raised and performance improvement. The Contractor may be asked to
attend a formal meeting to explain the reasons for poor performance and provide
mitigation. Issue of the ROC will be via email or formal letter.
3. Warning Notice - Issue to the Contractor a “Warning (Red) Notice” recording the
issues, previous Notifications and requiring immediate improvement under threat of
contract termination, with a review period of six months or until improvement can be
proven to the satisfaction of Premises Services, whichever is the shorter period. It
may also require the Contractor to attend a formal meeting to explain why no
improvement has been made. Issue of Warning will be via email or formal letter.
4. Termination Notice - Issue to the Contractor a “Termination (Red) Notice” recording

the issues, previous Notifications and advising of termination of the contract. Issue
will be via formal letter.
Under exceptional circumstances an issue may be notified and recorded which would
warrant an immediate “Red” notification being issued, similarly two notifications in the
same monitoring area can result in the same action.
Notwithstanding the above the recognised options available under the Terms &
Conditions of contracts will still be available to the Client.
The above system will form part of the feedback process that will provide input into
the Council’s Key Performance Indicator system (KPI) together with Client
Satisfaction feedback and Contract Administrator/Employers Agent evaluation.
2.4 IMPORTANT NOTES

 Contractors shall be responsible for visiting the site(s) to take all their own measurements,
site surveys, necessary particulars and shall make arrangements with the establishment
for gaining access to the relevant areas.
 The Contractor shall have the means to comply with the terms of the contract, bearing in
mind that the equipment within the premises will be of a differing manufacture.
 The Contractors operative(s) shall carry a range of tools, suitable access equipment,
equipment access keys, calibrated test instruments and any other necessary equipment to
perform this function satisfactorily.
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 The Contractor shall provide supervisory staff to regularly monitor the performance and
quality of the work of its operative(s).
 The contractor shall include in the tendered costs those that will be incurred for any
administrative duties such as photocopying and communication costs.
 The Contractor shall familiarise themselves with the site and in particular to the problems
of gaining access to the site. Damage caused to any property in gaining access to the site
by the Contractor or persons servicing the Contractor shall be made good at the
Contractor’s own expense to the satisfaction of the Client.
 The Contractor shall make good any damage caused to the premises by the Contractor or
persons servicing the Contractor during the contract at the Contractor’s own expense to
the satisfaction of the Client.
 The Contractor and his employees must report to the premises office or reception
whenever they are visiting site to ‘book-in’, and ensure they ‘book-out’ when leaving site
on all occasions.
 Asbestos Management Regulation - Contractors shall be aware that there is a mandatory

requirement to read and sign the onsite Asbestos Register prior to the commencement of
any work. All operatives working on the servicing and repair of equipment must be in
possession of valid asbestos awareness training, copies of these training records are to
be submitted to the Client. The Contractor is to exercise extreme caution and remain
vigilant when working on Heaters, as the internals of the units are likely to have been
excluded from an asbestos management survey due to the non-intrusive nature of the
inspections that the reports are generated from.
 The Contractor must ensure that all employees working for the Contractor and any
persons servicing the Contractor behave in a responsible and respectful manner to all
employees of the premises or any persons attending the premises, to include the wearing
of suitable, respectable clothing and identity passes.
 This project is being undertaken on active Council sites and as such the normal operation
of the site(s) shall not be interfered with. Co-operation and liaison with the site manager
about any schedule and limitations is imperative.
2.5 HOURS OF WORK
Normal Daytime Hours are defined as: - 8am to 5pm Monday to Friday excluding Statutory
and Bank Holidays. Please note there will be no additional costs applicable to the client
outside of normal working hours for servicing, as some sites may require working outside the
normal daytime hours as defined.
2.6 IDENTITY PASSES

All employees and persons servicing the Contractor shall, at the Contractor’s expense, be
provided with identification passes which meet the minimum acceptable standards of
Shropshire Council. The passes shall contain a current photograph of the recipient together
with his/her name, also the name of the company by which they are employed and having an
authorisation signature, provided by a senior manager/director of that company. The passes
should be encapsulated for protection and be available for inspection by premises staff or
representatives of the Contract Administrator, at any time while the operative is on site. The
passes are also to contain the engineers DBS number.
5
2.7 GENERAL HEALTH AND SAFETY
The site shall be maintained as a clean area at all times free of any litter or debris. The
Contractor shall ensure that all public areas and pathways are left clear and free of hazards
at all times and leave the premises clean and tidy on completion of the work.
The Contractor shall provide suitable first aid facilities on site.
The Contractor shall ensure that all personnel are provided with, and instructed to wear,
proprietary personal protective equipment (PPE) where and whenever there is a risk of injury.
If the premises management agree to provide in-house toilet facilities, the Contractor shall
ensure that such facilities and access to and from them, are maintained with all due care and
‘left as found’ on completion of the contract.
2.8 LEGISLATION
The Contractor’s attention is drawn to the following Health, Safety and Welfare Legislation:
Fire Precautions Act 1971

The Health and Safety at Work etc. Act 1974
Health and Safety (First Aid) Regulations 1981
Electricity at Work Regulations 1989
Construction (Head Protection) Regulations 1989
Environmental Protection Act 1989
The Control of pollution Act 1990
Manual Handling Operations Regulations 1992
Workplace (Health Safety and Welfare) Regulations 1992
Personal Protective Equipment at Work Regulations 1992
Reporting of Injuries, Diseases & Dangerous Occurrences Regulations 2013
Confined Space Regulations 1997
Lifting Operations & Lifting Equipment Regulations 1998
Provision & Use of Work Equipment Regulations 1998
Management of Health & Safety at Work Regulations 1999
The Fire Precautions (Workplace) (Amendment) Regulations 1999
Control of Substances Hazardous to Health Regulations 2002
Control of Noise at Work Regulations 2005
Working at Height Regulations 2005
The Control of Asbestos at Work Regulations 2012
Construction and Design Management Regulations 2015
Pressure Systems Safety Regulations 2000
This is not a complete list of the relevant legislation and is presented only as a guide to assist
the Contractor.
2.9 RISK ASSESSMENT AND METHOD STATEMENTS

The Contractor shall carry out a detailed and recorded “Risk Assessment” and “Method
Statement” for the works and submit two copies with the completed tender documents.
6
General Principle of Risk Assessment
The risk assessment shall identify what measures the Contractor needs to take to comply
with the requirements and prohibitions imposed on him by or under the “relevant statutory
provisions”. This phrase covers the general duties in the Health and Safety at Work Act etc.
1974 and more specific duties in the various Acts and Regulations (including the
Management of Health and Safety at Work Regulations) 1999 associated with Health and
Safety at Work.
1. The Contractor shall ensure that he undertakes a risk assessment and provides a method
statement for his means of access to allow for inspection and testing.
2. All works shall be carried out in strict accordance with the requirements of “The Work at
Height Regulations 2005.
3. The Contractor shall ensure that all personnel employed upon this contract are
suitably trained and experienced and competent to work at height.
2.10 CONSTRUCTION PHASE HEALTH AND SAFETY PLAN (CPP)

For all works that do not fall under the scope of maintenance, the contractor shall ensure that
a CPP is available on site and reflects the safety arrangements relevant to that site. For
example, protection of the public, exposure to asbestos, electricity and confined spaces, etc.
See HSE site for further information.
The detail relating to these arrangements may be given in the RAMS above but must be
available on site for inspection.
2.11 DISCLOSURE AND BARING SERVICE – DBS

All operatives working under this contract on site, must be in possession of a current
enhanced DBS certificate. Written confirmation of compliance with this must form part of the
tender submission.
2.12 DATA PROTECTION

The Contractor shall in relation to the performance of his obligations under this Contract be
contractually bound to the Client to act in a way which is consistent with the obligations of a
public authority under the Data Protection Act 1998 and in particular the Principles of the
Data Protection Act 1998.
 The British Standard for the secure destruction of confidential material (BS EN
15713:2009) applies to confidential information in all its forms. It requires companies
to dispose of confidential information by shredding or disintegration. Confidential
materials include paper records, computer hard drives and CDs/DVDs.
 Organisations must ensure that any documents containing confidential contract
information must be disposed of in a manner that complies with BS EN 15713:2009
when transporting, storing and destroying documents.
 The Data Protection Act 1998 introduced a requirement in October 2000 that all
organisations that are contracted to provide services to the Client and that services
includes processing of personal data are obliged to ensure secure storage of data.
 The Contractor shall at all time during the terms of the Contract implement
appropriate technical and organisational measures acceptable by the Council to
protect any personal data being accessed or processed by unlawful processing of
personal data and against accidental loss or destruction of or damage to personal
data held or processed by the Contractor and that the Contractor shall have taken all
reasonable steps to ensure reliability of any of their staff which will have access to
personal data processed as part of the contract.
7
 The Contractor shall act only on the Council’s instructions in relation to the processing
of any personal data provided to the Contractor by the Council or on behalf or by the
Council’s employees or former employees.
 Upon receipt of at least 7 days’ notice the Contractor shall allow access to any
relevant premises owned or controlled by the Contractor to inspect procedures
descripted above and will, on the Council’s request, prepare a report to the Council as
to the Contractor’s current technical and organisational measures used to protect any
such personal data.
The Contractor shall consider all reasonable suggestions which the Client may put to the
Contractor to ensure that the level of protection provided for personal data is in accordance
with this document and make changes suggested unless the Contractor can prove to the
Client reasonable satisfaction that they are not necessary to ensure on going compliance
with the Contractor undertaking in the clauses stated above.
2.13 BUSINESS CONTINUITY

The Contractor is required to have considered Business Continuity arrangements and
developed robust Business Continuity Plans which will minimise any effects on this contract
should the Contractor’s resources or operations be compromised through an unplanned
event. The Contractor shall make available upon request for inspection their Business
Continuity plans which, as a minimum, shall detail contingencies in the event of loss or
reduced Contract Administration staff, office facilities or IT infrastructure and craft operatives
and/or sub-contractors in the event of widespread illness i.e. flu pandemic. Additional
contract sensitive issues i.e. supply chain management should also be considered.
3 SCOPE OF SPECIFICATION
This part of the specification provides the basis for an oil, gas (NG & LPG) and biomass
boiler/burner & miscellaneous gas equipment maintenance contract between the Client and
the Contractor.
The objective of the contract is for the Contractor to provide a twice yearly inspection and
maintenance of oil and gas fired boilers/burners, together with listed ancillary equipment and
other miscellaneous oil and gas fired equipment installed on Council controlled premises, to
ensure that they are maintained in a safe condition so as to prevent risk of injury to any
person or damage to any property. The Contractor shall also provide an emergency
The inspection and maintenance service is intended to demonstrate compliance with:
1. Gas Safe Register
2. HSE Approved Code of Practice L56 Safety in the installation and use of gas
systems and appliances
3. Gas Safety (Installation and Use) Regulations 1998
4. Gas Safety (Management) Regulations 1996
5. Gas Appliances (Safety) Regulations 1995
6. Institute of Gas Engineers IGE/UP/11 Gas installations for educational

establishments
7. Institute of Gas Engineers IGE/UP/1A Strength testing, tightness testing and

direct purging of small low pressure industrial and commercial Natural gas
installations
8
8. B.S. 5482 Code of practice for domestic butane and propane gas burning
installations
9. The Health and Safety at Work etc. Act 1974
10.OFTEC Regulations
11.The Workplace (Health, Safety and Welfare) Regulations 1992
12. The Control of Pollution (Oil Storage) Regulations 2001
‘Client’ refers to Shropshire Council’s Surveying Team Leader or any person appointed by
him to act on his behalf.
‘Contractor’ refers to the company or organisation contracted to provide the services

specified.
‘ACOP’ refers to the Approved Code of Practice L56 Safety in the installation and use of gas
systems and appliances.
The specification must be read in conjunction with, and may be modified by, other documents
comprising the full tender documentation.
Unless otherwise specified the work shall comprise all labour, transport and materials
necessary to complete the contract. This includes the provision of access equipment and
labour.
3.1 EQUIPMENT SCHEDULE
The Client has included in the tender documents a schedule giving details of properties, plant
locations, plant manufacturer, model & age, fuel, previous maintenance dates and
requirement for a Landlord’s Certificate.
The schedules for the forthcoming year will be submitted to the Contractor prior to 31st March
each year. The Contractor shall amend his records and programme of service visits in
accordance with the submitted schedules and any subsequent additions or deletions, as
authorised by the Client.
Equipment Schedule No. 1 represents all boiler/burner plant.
Equipment Schedule No. 2 represents other miscellaneous gas fired equipment.
It shall be noted that in Equipment Schedule No. 1 wherever the words ‘bk blr’ (back boiler)
appear, the Contractor shall take it to mean a combined gas fired back boiler and radiant gas
fire and for the purpose of servicing and pricing should consider them as one unit. All back
boilers are only to receive the Summer Service.
4 GENERAL REQUIREMENTS
4.1 GENERAL
The Contractor shall provide the Client with information to allow the Client to assess the
competency of the Contractor and individual personnel carrying out the service work. This
9
shall include as a minimum requirement the names of the specific persons who may carry out
the work. It shall also include details of the quality system operated by the Contractor.
The Contractor will obtain agreement from the Client before substituting alternative personnel
before or during the contract.
The Contractor’s tender should include a method statement for the work to be undertaken.
The Contractor’s insurance arrangements must comply with the tender requirements and be
in force before work is allowed to commence. The Contractor should make copies of the
policies available for approval.
All work and procedures must adhere to relevant regulations, statutes and codes of practice.
The Contractor must comply with the Client’s Health & Safety Policy. Failure to do so may
result in immediate expulsion of Contractor personnel from the site.
All hazardous or inflammable materials brought onto site must be notified to the Client in
compliance with the ‘Control of Substances Hazardous to Health Regulations, 2002’. All
hazardous waste generated during sampling must be removed from site by the Contractor in
compliance with the ‘Health and Safety at Work etc. Act 1974’.
All work and procedures shall be undertaken with due care to avoid damage to the contents
and fabric of the building.
The Contractor is expected to exercise politeness, confidentiality and discretion during the
course of the maintenance work. Results of the service may only be divulged to the Client’s
representative and other persons nominated by the Client.
4.2 ACCESS
The Contractor shall make access arrangements seven working days in advance with the
Head or Manager of each property, giving notification that access to the property is required
and that access will be available. Failure to comply with this requirement will result of non-
payment of abortive visit charges. A record of with whom contact was made with will be
required to sanction abortive visit charges.
All work referred to in this Specification shall be carried out during the normal working day
unless local arrangements are made. Such local arrangements shall not involve the Council
in overtime payments to their own or Contractor’s staff.
It is the Contractor’s responsibility to supply all access equipment, including ladders and
mobile units, and then gain access to all plant & equipment listed in the Schedule of Property
and Equipment.
The Contractor shall allow in their costs, those that will be incurred by moving stored items to
allow access to plant.
4.3 ADDITIONS/DELETIONS OF PROPERTIES

The Client may, during the period of the contract, wish to add or delete properties from the
schedule. Any such additions or deletions shall be effected by giving the Contractor one
months' notice in writing and shall be effected without penalty to the Client. The floor area
given may also alter due to building or demolitions.
4.4 ADDITIONS / DELETIONS OF SYSTEMS

The Client may, during the period of the contract, add items of plant to the schedule for
maintenance in accordance with the procedures laid down in this Specification. Any such
additions shall be in the form of an endorsement at the current contract unit.
10
The Client may, during the period of the contract, delete systems from the schedule for
maintenance. Any such deletions shall be effected by giving one months’ notice in writing,
without penalty to the Client and be in accordance with the ‘Contract Adjustments’ clause.
The Contractor is to identify any additional items of plant requiring service under the scope of
this contract whilst on site and seek clarification from the Contact Administrator as to how to
proceed.
4.5 CONTRACT ADJUSTMENTS

For the purpose of additions and deletions, the total contract sum shall be adjusted by
negotiations.
4.6 AUTHORISATION OF WORK

All work to be carried out beyond the scope of the Specification and Service Schedules shall
be authorised by the Client before the work is undertaken.
The Client reserves the right to seek competitive alternative quotations for any works that fall
outside the scope of the servicing.
4.7 CONSUMABLES
The Contract shall be deemed to be inclusive of all consumables and cleaning materials
necessary for the complete and satisfactory operation of the Boiler/Burner and Miscellaneous
Gas systems. Consumables are defined as all items of equipment, materials or components
that have to be replaced on a regular basis.
4.8 COSTS
All work referred to in the Specification shall be carried out during the normal working day
unless local arrangements are made. Such local arrangements shall not involve the Council
in overtime payments to their own or Contractor’s staff.
The costs will be fixed for the duration of the contract.
4.9 DELEGATION
The Contractor shall not delegate performance of the whole or any part of this contract to any
person or company unless they have obtained the written permission of the Client.
Where permitted delegation shall only be to another contractor on the Client’s approved list
and may only be on a short term basis and in no circumstances shall it constitute more than
10% of the total scheduled contract works.
4.10 SCHEDULE OF MAINTENANCE

An indicative schedule giving details of plant, locations and last inspection dates is enclosed
(Appendix A).
Additional units located on site shall be reported to the Contract Administrator complete with
all relevant information to enable the unit to be placed on the schedule if applicable.
4.11 HAZARDOUS SITUATIONS

Should a hazardous situation to the buildings’ occupants become apparent, the appropriate
service should be isolated and the situation drawn immediately to the Contract
Administrator’s attention by telephone on 01743 281054.
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4.14 GAS INDUSTRY UNSAFE SITUATIONS
The Contractor shall identify & report on all gas fittings which could potentially create a risk to
health. Where a serious and immediate risk to health and safety is identified or suspected
the Contractor shall:
1. Where an ‘At Risk’ situation is encountered inform the Client at the earliest
opportunity prior to implementing the Gas Industry Unsafe Situations Procedure
2. Implement the Gas Industry Unsafe Situations Procedure without delay where an
‘Immediately Dangerous’ situation exists and inform the client at the earliest
opportunity.
4.15 INSPECTION OF WORK

The Contractor shall be required from time to time to partially dismantle and re-assemble any
items of equipment upon request, as far as is reasonably practicable, to demonstrate the
nature of the servicing work carried out and that the work has been completed in accordance
with the manufacturers and Client service requirements. This is to include making available
any faulty items or items replaced for inspection indicating the nature of the fault. Any faulty
components that are replaced must be left on site. No costs shall be incurred to the Client for
this element of the contract.
4.16 LIABILITY FOR ACCIDENTS & DAMAGE

The Contractor shall exercise reasonable care in carrying out its obligations and agrees to
indemnify the Client in respect of all damage to property and injury to persons to the extent
that such damage or injury arises directly from the Contractor’s negligence, but the liability of
the Contractor in respect of such damage shall be limited to a maximum of five million
pounds in any one event.
4.17 TRANSPORT
The contract shall be deemed to include all transport cost for work persons performing work
within the contract.
4.18 RECALLS
Return visits within 28 days necessitated in the judgement of the Contract Administrator shall
be at the Contractor’s expense.
4.19 SERVICE ROUTINES

The service routines outlined in the Servicing Schedule (Appendix 1) are to read in
conjunction with British Standards and industry guidelines. These represent the base
requirements of the service.
4.20 SITE PROTECTION

The Contractor shall be responsible for the protection of the site, the works and the public
against all theft, damage or injury and shall allow for all necessary watching and lighting for
the security of the works and protection of the public.
The Contractor shall also erect and maintain any necessary temporary barriers or other
means to protect and prevent accidental or unauthorised approach to potentially hazardous
areas, such as incomplete plant or partially dismantled work platforms, unfenced drops,
treated floor areas, hot or chemical processes etc. and remove on completion.
4.21 SPARE PARTS AND RENEWALS
12
The Contractor shall supply & fit all spare parts as required up to the financial limit of £400
including materials, labour) per property, with the permission of the site representative /
budget holder or mechanical surveyor from Premises Services. For remedial works over the
financial limit a quotation must be completed for the whole repair work and forwarded to the
Client. An official order number will be issued if the quotation is approved.
The quotation must include a full breakdown of costs, showing individual costs for materials
and labour, to enable the quotation to be evaluated fully.
Fitting replacement parts shall be carried out as far as possible during the maintenance visit.
The Contractor’s vehicles must carry adequate stocks of parts.
The Contractor shall only use new spares, except when otherwise directed. Reconditioned
parts are not acceptable.
Chargeable spare parts replaced during maintenance or breakdown visits shall be left on site
for inspection and disposal instructions from the Client. Random checks of replaced parts
may be carried out by the Client. The Contractor shall reimburse the Client for any parts that
have been changed and subsequently are found to be in working order.
4.22 REVIEW MEETINGS

It is to be assumed that the Contractors contract manager will be required to attend biannual
contract review meetings with the Contract Administrator at Shropshire Councils HQ, to
discuss contract performance and any other matters deemed necessary. The frequency of
these meeting may be increased or reduced based upon the Contract Administrators
requirements.
4.23 CONTROL OF SUBSTANCES HAZARDOUS TO HEALTH

All chemicals to be used in the cleaning process to be advised to the Contract Administrator
complete with all your relevant COSHH Assessments and copy of the manufacturers Hazard
Data Sheets for prior approval.
4.24 TAKING OF PHOTOGRAPHS

The Contractor shall advise the Head of school and college sites that their engineers will be
taking photographs of the lightning protection system as necessary, for inclusion with the
formal servicing report.
5 SERVICE PROGRAMME
All gas related work shall be undertaken in accordance with the statutory provisions of The
Gas Safety (Installation & use) Regulations 1998.
The service work shall be carried out according to the provisions of the relevant ACOP,
British Standards and industry guidance.
The Service Programme shall comprise the following: -
Two service visits to each scheduled property, with a minimum period of 5 months
between each service, together with complete equipment checks and cleans.
One overhaul visit, together with a complete equipment check, boiler flue-way and
combustion chamber clean. This shall be known as the Summer Service. It shall be
carried out during the period 1st April to 30th September to a programme agreed in
advance with the Client.
One inspection and service visit together with an equipment check. This shall be
known as the Winter Service. It shall be carried out when equipment and plant is in
13
use, during the period 1st October to 31st March, to a programme agreed in advance
with the Client.
Frequency of biomass boilers to go along the same lines as the above service
Summer Service and Winter Service can increase on the client’s choice.
SUMMER SERVICE
PERIOD 1st April to 30th September
OIL & GAS FIRED BOILER/BURNERS AND BACK BOILERS INCLUDING ASSOCIATED
EQUIPMENT AND MISCELLANEOUS GAS EQUIPMENT
1. Strip down burner so that all parts can be examined & cleaned, with washers, gaskets
and any worn or broken parts replaced. Reassemble boiler/burner.
2. Clean all combustion spaces including boiler, flue ways and transition pieces,
removing by mechanical means all hard scale deposits, sulphur, soot and any other
deposits. Remove all waste materials from site.
3. Remake loose or damaged flue pipe joints and/or damaged or worn boiler door joints.
4. Check operation of all emergency gas and oil safety cut offs.
5. Check fuel lines for leaks and repair as necessary. A tightness test shall be carried
out following repairs to gas pipework.
6. Check oil tanks, tank gauges & Watchman fill gauges for operation and leaks. Clean
contents vision tube where fitted.
7. Inspect all thermostats, gauges and automatic air vents within the boiler house.
8. Check system performance and plant functions at high and low levels to ensure
control integration is being obtained.
9. Inspect condition of insulation material within the boiler house and report any
defective insulation. If insulation is damaged and thought to contain asbestos, then
proceed in accordance with ‘Control of asbestos regulations 2006’ and notify the
Client.
10. Run up to temperature burner/boiler on service and carry out complete combustion
test using equipment approved by the Client but owned by the Contractor. Adjust the
equipment to operate at maximum efficiency.
11. Check for correct operation of all boiler control and limit thermostats and flame failure
devices and report if defective.
12. Check flue stabiliser for correct operation and reset if necessary.
13. Leave plant in a clean and tidy condition and report on service sheet any defects not
rectified during the service visit.
14. In the case of equipment listed in Equipment Schedule No. 2, i.e. Miscellaneous Gas
Equipment, it will be sufficient to carry out a full service according to the equipment
manufacturer’s recommended service instructions, whilst incorporating as many of the
tasks listed above as is practically possible.
14
WINTER SERVICE
PERIOD 1st October to 31st March
OIL & GAS FIRED BOILER/BURNERS INCLUDING ASSOCIATED EQUIPMENT AND

MISCELLANEOUS GAS EQUIPMENT, EXCLUDING BACK BOILERS
1. Generally inspect boiler/burner and all accessible parts, clean nozzles, filters etc.
2. Check operation of all emergency gas and oil safety cut offs.
3. Check fuel lines for leaks and repair as necessary. A tightness test shall be carried
out following repairs to gas pipework.
4. Inspect all thermostats, gauges and automatic air vents within the boiler house.
5. Inspect condition of insulation material within the boiler house and report any
defective insulation. If insulation is damaged and thought to contain asbestos, then
proceed in accordance with ‘Control of asbestos regulations 2006’ and notify the
Client.
6. Carry out complete combustion test using equipment approved by the Client but
owned by the Contractor. Adjust the equipment to operate at maximum efficiency.
7. Check for correct operation of all boiler control and limit thermostats and flame failure
devices and report if defective.
8. Check flue stabiliser for correct operation and reset if necessary.
9. Leave plant in a clean and tidy condition and report on service sheet any defects not
rectified during the service visit.
10. In the case of equipment listed in Equipment Schedule No. 2, i.e. Miscellaneous Gas
Equipment, it will be sufficient to carry out a full service according to the equipment
manufacturer’s recommended service instructions, whilst incorporating as many of the
Biomass Service:
1. Refactoury Linings-Check condition
2. Boiler Flueway and Chamber-re-seal check for air leaks and seal as necessary
3. Boiler –Reconnect test fire carry out adjust primary and secondary tertiary combustion
checks. Test refit casing and thoroughly clean down.
4. Inspect, check for broken parts and clean conveyors, feeders, etc.
5. Clean off any clinker, report to client if any repairs are required.
6. Ash Removal-Inspect for wear and where operation automatic reset controls.
7. Automatic Ignition-Clean and Check Operation and reset. Refer to code of practice
BS 5839.
8. General –Check all fuel supply valves for free operation.
9. Combustion Check-Start up system and carry out tests.
10. Thermostats, pressure sensors, altitude gauges and thermostats
11. Check for correct operation and settings.
6 SERVICE REPORTS & INVOICES
15
6.1 SERVICE REPORTS GENERAL
The Contractor shall submit service reports including all specialist reports and test equipment
printouts, electronically complete with the invoice, and if necessary a quote for any required
remedial works, to the Contractor Administrator. A copy of the service report shall also be
sent to the site manager of the property.
In addition the Contractor shall ensure that a site logbook be maintained on site containing
duplicate copies of all the reports information submitted to the Contract Administrator.
Please note: No hand written service reports will be accepted
The site logbook shall also contain a copy of the Site Risk Assessment, Method Statement
and COSHH for the Contractor’s operatives and all specialist sub-contractors.
The method of service reporting may be liable to change by request of the Client, at any point
in time under the contract duration. This shall be at no cost to the Client.
Not adhering to stipulated criteria may lead to administration penalties.
The Client reserves the right to request copies of supplier’s invoices to verify cost mark-up
against trade price of materials used against the values stated in the Tender Response
Document.
6.2 Invoice requirements

The invoice shall be emailed to [email protected] and submitted within 14
days of the service visit.
The invoice shall contain and make reference to the following:
 Invoice name and address (SC)

 Invoice to be on company headed paper showing company name and address
 If VAT applicable – clear breakdown and your VAT registration number
 Property name and address (1 property per invoice)
 Property number
 Official order number
 Work carried out
 Date of work carried out
 Service cost and materials used, together with the service report, delivery note
and completed recommendation / quotation form where applicable
6.3 Credit note requirements

The credit note shall be emailed to [email protected] and submitted with
reference to the following:
 Invoice name and address (SC)

 Be on company headed paper showing company name and address
 Property name and address (1 property per invoice)
 Property number
 Official order number
 Work carried out
 Date of work carried out
 Reference to the invoice being credited
 Service cost and materials used, together with the service report, delivery note
and completed recommendation / quotation form where applicable
6.4 Service report requirements

16
The service report shall contain and make reference to the following: -
 Date of the service visit.

 Property name and address.
 Property number (as the Equipment Schedules No.1 & No. 2).
 Contractor name, address and telephone number.
 Boiler and burner manufacturer, model, serial numbers, year of installation, kW output
and fuel.
 Miscellaneous equipment, description of unit, manufacturer, model, serial number,
year of installation, kW output and fuel.
 Boiler/equipment location on site.
 Carbon monoxide, carbon dioxide & oxygen content of the flue gasses, together with
flue gas temperature and flue draught conditions.
 Gas pressure at manifold.
 Boiler efficiency.
 A statement of the condition of the other items required by the respective service
routine.
 Property representative’s name and signature.
 Engineer name and signature.
 Details of replacement parts fitted or required.
The service report shall be emailed to [email protected] and submitted

within 14 days of the service visit, each report being countersigned by the caretaker or other
responsible person on site. Photographs should be included where appropriate to highlight
specific points.
Random checks of replaced parts may be carried out by the Client. The Contractor shall
reimburse the Client for any parts that have been changed and subsequently are found to be
in working order.
6.5 LANDLORD GAS SAFETY CERTIFICATES
In accordance with the Gas Safety (Installation and Use) Regulations 1998 and in addition to
the service report a ‘Landlord Certificate’ is to be completed and issued for appliances
installed in ‘residential properties’. The residential properties are identified on Equipment
Schedule No. 1 and Equipment Schedule No. 2 by a ‘Y’ in the ‘Landlord Certificate’ column.
The certificate is only to be completed during the summer service. The cost associated with
issuing the ‘Landlord Certificate’ shall be included within the unit cost for servicing the
appliance.
The Contractor shall provide Landlord Certificates in a format that complies with the Gas
Safety (Installation and Use) Regulations 1998. The use of standard GAS SAFE reporting
pads is the preferred format. One copy of the Landlord Certificate shall be left on site at the
time of the service visit; a duplicate shall be forwarded to the Client stapled to the invoice and
service report.
The Landlord Certificates are in addition to the service report.
6.6 PAYMENT OF INVOICE

Payment of invoices will be made in arrears following the submission of the service report.
Payment will be made following the submission of an electronic invoice, to include a signed
and authorised work sheet, on completion of the works and must be presented within 14
days following completion of works. As detailed in section 6.2
17
The Council reserves the right to request copies of supplier’s invoices to verify cost mark-up
against trade price of materials used against the values stated in section 8.
Payment will be made following the submission of an invoice complete with all relevant
reports for the previous months' inspections. The monthly invoice may be in the form of
individual invoices one per property clearly showing the property number, property
name, number of units inspected and breakdown of repair costs or one invoice with
schedule clearly showing for each individual property the property number, property name,
number of units inspected and breakdown of repair costs.
7 CALL OUTS & EMERGENCY REPAIRS

The Contractor shall be required to provide a 24 hour 365 day per year emergency
breakdown service. Answer phone services are not acceptable.
The Contractor shall be able to respond to instructions to attend an emergency breakdown

by attending site within 2 hours from receipt of call from the Client.
Breakdowns shall be given priority over planned service visits and must be completed within
24 hours from receipt of a call, unless otherwise agreed with the Client.
For breakdowns reported during normal working hours the Contractor will be issued verbally
with an order number, followed by an official Email order within a few days.
For breakdowns reported outside normal working hours the Contractor shall obtain an order
number from the Client on the next working day.
The charges and rates for callouts and emergency breakdowns i.e. labour rates, materials,
together with any special conditions, shall be indicated on the tender form for work not
included in the Specification and Schedules. Where the Client considers the charges and
special conditions excessive the whole tender may be disqualified.
The Contractor shall provide details of operatives ‘on-call’ for the out of normal hours
breakdown service. Details which shall include names & contact numbers shall be available
at the commencement of the contract. These details shall be updated to reflect any revisions
immediately following any such revisions. The Contractor shall also re-confirm the contact
details prior to each annual extension of the Contract and prior to times of public holidays
e.g. Easter, Christmas etc.
The Contractor shall report to the person in charge of the premises if they are unable to
complete a repair and inform that person the course of action they are taking i.e. obtaining
replacement parts.
In the event of spares/parts not being available from stock or local suppliers the Contractor is
to make arrangements for overnight delivery direct from the manufacturer to their agents.
8 SERVICING PROCEDURES
8.1 GENERAL
The service work shall be carried out according to the provisions of the British Standards and
industry guidance.
Although the maintenance tasks are presented in a checklist format applied to generic
systems, it is not implied that maintenance responsibilities should be defined in this way.
The Contractor is responsible for maintaining the entire system, not just groups of
components.
18
19
Code Group Group Description Sub Group Description Type
19254 M02 Boiler / Burner Unknown M002F/01
19285 M02 Boiler / Burner Boiler ‐ Gas M002A/01
19296 M02 Boiler / Burner Boiler ‐ Oil M002B/01
19392 M02 Boiler / Burner Back boiler M002C/01
19411 M02 Boiler / Burner Water heater M002E/01
20055 M02 Boiler / Burner Water heater M002E/01
Boilers M02 Boiler / Burner Boiler ‐ Gas M002A/01
PL00006841 M02 Boiler / Burner Unknown M002F/01
PL00006869 M02 Boiler / Burner Boiler ‐ Gas M002A/01
PL00006874 M02 Boiler / Burner Boiler ‐ Oil M002B/01
PLA0006678 M02 Boiler / Burner Unknown M002F/01

PLA0006719 M02 Boiler / Burner Boiler ‐ Oil M002B/01
PLA0006729 M02 Boiler / Burner Boiler ‐ Gas M002A/01
PL00006720 M14 Miscellaneous Gas Equipment Gas Fire M014I/01
PL00006721 M14 Miscellaneous Gas Equipment Gas Fire M014I/01
PLA0000370 M14 Miscellaneous Gas Equipment Convector‐Gas M014D/01
PLA0000444 M14 Miscellaneous Gas Equipment Ambi U Tube heater M014C/01
PLA0000476 M14 Miscellaneous Gas Equipment U Tube Heater M014N/01
PLA0000480 M14 Miscellaneous Gas Equipment Ambi Rad U Tube M014B/01
PLA0000496 M14 Miscellaneous Gas Equipment Warm Air Unit M014O/01
PLA0000701 M14 Miscellaneous Gas Equipment Over Head Radiant M014K/01
PLA0006832 M14 Miscellaneous Gas Equipment Convector Heater M014H/01
Report: PL01: Plant
Filtering details:
Active = 'Active'
Ordering details:
`Code` (ascending)
Rows returned:
Returned 12534 rows (from 1 to 12534) of 13042 rows.
Type Description Description Site Code
Unknown BOILER ROOM 200
Unknown KITCHEN 200
Unknown BOILER 2 340
Boiler ‐ Gas BOILER & GAS FIRE 410
Unknown BOILER 2 ‐ 7135 420
Boiler ‐ Oil OIL BOILER 470
Unknown BOILER 630
Unknown BOILER OIL 660
Unknown BOILER 730
Unknown BOILER ‐ 806004 780
Boiler ‐ Oil OIL BOILER 2 825
Boiler ‐ Oil OIL BOILER 1 825
Unknown BOILER 970
Unknown MAIN BOILER 2 ‐ 5695 1030
Unknown MAIN BOILER 1 ‐ 9951 1030
Unknown BOILER 1240
Unknown BOILER 1260
Unknown BOILER 1350
Unknown BOILER 1440
Unknown BOILER 1560
Unknown KITCHEN PLANT RM 1615
Boiler ‐ Oil BOILER OIL ‐ 9275290 1620
Back boiler BACK BOILER 1780
Unknown MAIN BOILER 1 1810
Unknown NEW BLOCK ‐ BOILER 3 1810
Back boiler Back Boiler 1850
Water heater WATER HEATER 2 1865
Unknown CLYDE BOILER 2010
Unknown BOILER 2150
Unknown BOILER 2870
Unknown BOILER 2900
Boiler ‐ Oil CLYDE 351‐5 OIL BURNER 3120
Boiler ‐ Oil MAIN OIL BOILER 3120
Unknown A BLOCK BOILER 1 3300
Unknown A BLOCK BOILER 2 3300
Unknown RSLA BOILER 3300
Unknown BOILER 1 ‐ MAIN 3500
Unknown BOILER ‐ LANGUAGE 3500
Unknown BOILER ‐ LANGUAGE 3500
Unknown BOILER ‐ DESIGN 3500
Unknown MAIN BLOCK BOILER 1 3580
Unknown MATHS BLOCK 3610
Unknown ENGLISH BLK BOILER 3620
Unknown ART BLOCK 3620
Unknown WEST BLOCK BOILER 3640
Boiler ‐ Oil OIL BOILER 2 ‐ 2029279 4200
Unknown HW BOILER 4510
Unknown MAIN BOILER 4620
Unknown HW BOILER 1 4660
Unknown BOILER 4671
Unknown BOILER HSE ‐ NO 1 19855 5020
Unknown BOILER HSE ‐ NO 2 19855 5020
Unknown GYM BOILER HSE 5020
Unknown GLOWWORM BOILER 5031
Unknown BOILER 5032
Unknown BOILER 5032
Unknown DHW BOILER 5032
Unknown ANDREWS HW BOILER 5085
Unknown HAMWORTHY BOILER 5085
Unknown HAMWORTHY BOILER 5085
Unknown SMITH HW BOILER 5085
Unknown SEAGOLD 5680
Unknown BOILER 2 ‐ A102010 5760
Unknown BOILER ‐ A102A13 5760
Unknown STREBEL BOILER 5820
Unknown BOILER 6330
Unknown BOILER 6882
Unknown BOILER 1240
Unknown ALCOLA BLOCK BOILER 1 3580
Unknown ALCOLA BLOCK BOILER 2 3580
Unknown TOILET BLOCK ‐ 08098 5300
Unknown BOILER 180
Unknown BOILER 2050
Unknown BOILER ‐ B24984 4645
Unknown BOILER 440
Unknown BOILER 440
Unknown BOILER 440
Boiler ‐ Gas BOILER GAS 3330
Unknown HW BOILER ‐ 0265724 4645
Unknown BOILER 5741
Unknown BOILER 5741
Unknown BOILER ‐ SWIM POOL 3500
Unknown BOILER HSE ‐ P120730153 5020
Unknown BOILER 1020
Unknown HALL BOILER 1420
Unknown KITCHEN BOILER 6811
Unknown BOILER NURSERY 1310
Unknown ARTS BLOCK 3610
Unknown SCIENCE S12 3640
Unknown BOILER 1370
Boiler ‐ Oil OIL BURNER ‐ 2107002 4200
Unknown LOWER BOYS ‐ANDREWS 3925
Unknown LOWER BOYS ‐ GLOWORM 3925
Unknown BOILER ‐ 60 NOBLE ST 3925
Unknown BOILER ‐ 66/68 NOBLE ST 3925
Unknown BOILER 2145
Unknown BOILER 2140
Unknown BOILER 2140
Unknown BOILER 4 ART BLOCK 3480
Unknown HW BOILER 4670A
Unknown BOILER 5660
Unknown HW BOILER 4670A
Unknown BOILER 4630
Unknown BOILER ‐ K66807 780
Unknown BOILER 1 ‐ 060395/1 230
Unknown BOILER 2 ‐ 060395/2 230
Unknown BOILER ‐ PRINT RM 6320
Unknown BOILER HOUSE 5020
Unknown BOILER 3230
Unknown CDT PLANT RM 3640
Unknown BOILER 5630
Unknown BOILER ‐ TECH BLOCK 3500
Unknown BOILER HOUSE 1 1870
Unknown INFANT BOILER 200
Unknown INFANT BOILER 200
Unknown WORCESTER BOILER 1 5810
Unknown STREBEL BOILER 1 1650
Unknown STREBEL BOILER 2 1650
Unknown HERBERT CENTRE 3580
Unknown BOILER 6809
Water heater WATER HEATER 1 1865
Unknown BOILER ‐ 100 HIGH ST 3925
Unknown OFFICE BOILER 1615
Unknown SPORTS HALL 3500
Unknown LEARNING BOILER 3620
Unknown LEARNING BOILER 3620
Unknown MUSIC BLOCK BOILER 3620
Unknown BOILER 3310
Unknown BOILER NSDC020
Unknown B NSDC049
Unknown PLANT ROOM 1 ‐ 70015 OBC001
Unknown IDEAL SABC163
Unknown UNIT 5 ‐ 000246 SSDC055
Unknown BOILER NSDC020
Unknown BOILER 9309
Unknown BOILER 9309
Unknown BOILER 1980
Unknown BOILER 1980
Unknown BOILER 4600
Unknown BOILER ROOM BDC002
Unknown BOILER GENTS ‐ 01720 SSDC055
Unknown ACU HEAT ‐ 1 4975
Unknown COMBI BOILER 3650
Unknown HW BOILER NSDC020
Unknown HAMWORTHY 1600
Boiler ‐ Oil GRANT VORTEX OIL BURNER 3120
Unknown TRAINING STORES 5330
Unknown PLANT ROOM 2 ‐ 70020 OBC001
Unknown BOILER 1980
Unknown BOILER 2030
Unknown BOILER 2030
Unknown BOILER 2030
Unknown LEARNING CENTRE 3610
Unknown LEARNING CENTRE 3610
Unknown POOL BOILERHOUSE 200
Unknown POOL BOILERHOUSE 200
Unknown COMBI BOILER 5400
Boiler ‐ Oil GRANT OIL FIRED BOILER 6573
Unknown BOILER 1800
Unknown BOILER 1800
Boiler ‐ Oil CLYDE GE515 OIL BURNER 3120
Unknown MAIN BOILER HSE 6320
Unknown MAIN BOILER HSE ‐ 00124 6320
Unknown ANNEXE 6320
Unknown ANNEXE 6320
Unknown BOILER 1880
Unknown BOILER 1880
Unknown BOILERHOUSE 1 290
Unknown BOILERHOUSE2 290
Unknown BOILER 2910C
Unknown BOILER PLANT ROOM 5320
Unknown BOILER PLANT ROOM 5320
Unknown BOILER UPSTAIRS PLANT ROOM 5320
Boiler ‐ Gas GAS BOILER NEW 3580
Boiler ‐ Gas GAS BOILER NEW 3580
Boiler ‐ Gas GAS WATER HEATER NEW 3580
Boiler ‐ Gas GAS FIRE 3330
Unknown BOILER 1980
Unknown LIVING ROOM FIRE 6811
Unknown BOILER 9788
Unknown BOILER 9788
Boiler ‐ Gas GAS FIRE 6755
Unknown BOILER 1840
Unknown BOILER 1840
Unknown BURNER 3480
Unknown Boiler Oil 760
Unknown BOILER ‐ 360015AC OBC001
Unknown BOILER ‐ 360016AC OBC001
Unknown CARETAKER'S ROOM 4670B
Unknown BOILERS SABC183
Unknown MUSIC BLOCK BOILER 3640
Unknown KITCHEN 3510
Unknown BOILER 1 SABC164
Unknown BOILER 6726
Unknown OLD BOILER HOUSE 5790
Unknown OLD BOILER HOUSE 5790
Unknown BOILER ‐ 100 HIGH ST 3925
Unknown Boiler /Burner 6619
Unknown BOILER 1250
Unknown BOILER 1250
Boiler ‐ Gas 4544
Unknown Class 1 ‐ Vulcana 1790
Boiler ‐ Gas Hamworthy Fleet ‐ Plant Room 4651
Boiler ‐ Oil Riello G40.10 2800
Unknown LAMONT CENTRE ‐ 9200 3890
Description
Unknown ROSCOE CENTRE BOILER 3890

Description

Unknown NOBLE STREET B/H 3890
Unknown NOBLE STREET B/H 3890
Boiler ‐ Oil Boiler cupboard 1220
Boiler ‐ Gas Plant Room 970
Boiler ‐ Gas Boiler Room R/H/S 1810
Boiler ‐ Gas Boiler Room L/H/S 1810
Boiler ‐ Gas Boiler Room Internal 1810
Boiler ‐ Gas Living Room 1850
Boiler ‐ Gas N/A 770
Boiler ‐ Oil N/A 1080
Boiler ‐ Oil Plant Room 1350
Boiler ‐ Gas Plant room 1870
Boiler ‐ Gas Main Boiler Room 440
Boiler ‐ Gas Main Plant Room OBC001
Boiler ‐ Gas Main Boiler Room OBC001
Boiler ‐ Gas Boiler Room 2870
Boiler ‐ Gas Rosla Boiler Room 3500
Boiler ‐ Gas Swimming Pool 3500
Boiler ‐ Gas Art Room 3500
Boiler ‐ Gas Language Block 3500
Boiler ‐ Gas Language Block 3500
Boiler ‐ Gas Infants Boiler Room 200
Boiler ‐ Gas Infants Boiler Room 200
Boiler ‐ Gas Changing Room 200
Boiler ‐ Gas Changing Room 200
Boiler ‐ Gas Kitchen Plant Room 200
Boiler ‐ Gas Boiler House 3890
Boiler ‐ Gas Sports Hall New 5020
Boiler ‐ Gas Sports Centre New 5020
Boiler ‐ Gas Gym 5020
Boiler ‐ Gas Sports Hall Old 5020
Boiler ‐ Gas Sports Hall Old 5020
Boiler ‐ Gas Kitchen 5020
Boiler ‐ Gas Disables Toilet 5020
Boiler ‐ Gas 1st Floor Kitchen 5020
Boiler ‐ Gas Sure Start Creche 5020
Boiler ‐ Gas Roof Plant Room 5750
Boiler ‐ Gas Main Boiler House 5330
Boiler ‐ Gas Training Centre 5330
Boiler ‐ Gas Training Centre 5330
Boiler ‐ Gas Store Room 5820
Boiler ‐ Gas A Block Boiler Room 3300
Boiler ‐ Gas A Block Boiler Room 3300
Boiler ‐ Gas Sundorne Centre 3610
Boiler ‐ Gas Sundorne Centre 3610
Boiler ‐ Gas Art Block 3610
Boiler ‐ Gas Maths & Science 3610
Boiler ‐ Gas Rosla 3580
Boiler ‐ Gas Sports Centre 3580
Boiler ‐ Gas Alcoa 3580
Boiler ‐ Gas Herbert Centre 3580
Boiler ‐ Gas Plant Room SSDC055
Boiler ‐ Gas Office SSDC055
Boiler ‐ Gas Workshop SSDC055
Boiler ‐ Gas 1st Floor Office SSDC055
Boiler ‐ Gas Laundry Room 6809
Boiler ‐ Gas KITCHEN 3650
Boiler ‐ Gas MAIN BOILER ROOM 3640
Boiler ‐ Gas SCIENCE BLOCK 3640
Boiler ‐ Gas MUSIC BLOCK 3640
Boiler ‐ Gas ROSLA BLOCK 3640
Boiler ‐ Gas CDT BLOCK 3640
Boiler ‐ Gas Front lounge 6619
Boiler ‐ Gas BOILER HOUSE 1880
Boiler ‐ Gas BOILER ROOM 1800
Boiler ‐ Gas PLANT ROOM 4671
Boiler ‐ Oil Boiler HOUSE 1350
Boiler ‐ Gas BOILERHOUSE 2000
Boiler ‐ Gas ANNEXE 6320
Boiler ‐ Gas ANNEXE 6320
Boiler ‐ Gas WEST WING NORTH 6320
Boiler ‐ Gas BASEMENT NORTH 6320
Boiler ‐ Gas MAIN BOILER HOUSE 6320
Boiler ‐ Gas PRINTING (KITCHEN) 6320
Boiler ‐ Gas WEST WING SOUTH 6320
Boiler ‐ Gas PLANTROOM 9309
Boiler ‐ Gas BOILERROOM SABC159
Boiler ‐ Gas PLANT ROOM SABC163
Boiler ‐ Gas Boiler room 4975
Boiler ‐ Gas boiler room 5880
Boiler ‐ Gas N/A 5250B
Boiler ‐ Gas boiler room 4670B
Boiler ‐ Gas Utility 2030
Boiler ‐ Gas Lounge 6725
Boiler ‐ Gas Main boiler room 6755
Boiler ‐ Gas Main boiler room 4670A
Boiler ‐ Gas N/A 4670A
Boiler ‐ Gas Garage 5320
Boiler ‐ Gas Workshop 5320
Boiler ‐ Gas Plant room NSDC020
Boiler ‐ Gas Compartment NSDC020
Boiler ‐ Gas N/A NSDC020
Boiler ‐ Gas Sports Hall 4670
Boiler ‐ Gas hall foyer 4670
Boiler ‐ Gas demountable 4670
Boiler ‐ Gas Plantroom 1980
Boiler ‐ Gas Plantroom 1980
Boiler ‐ Gas BoilerHouse 1980
Boiler ‐ Gas BoilerHouse 1980
Boiler ‐ Gas store room 1865
Boiler ‐ Gas Mobile boys toilet 3480
Boiler ‐ Gas R/H/S Boiler Room 1810
Boiler ‐ Gas R/H/S Boiler Room 1810
Boiler ‐ Gas N/A SABC183
Boiler ‐ Gas Living Room SABC183
Boiler ‐ Gas Main boilerhouse 420
Boiler ‐ Gas Infnats boiler room 420
Boiler ‐ Gas infants boiler room 400
Boiler ‐ Gas Swimming pool 400
Boiler ‐ Gas Junior boiler room 400
Boiler ‐ Gas kitchen 2910
Boiler ‐ Gas Main room 1650
Boiler ‐ Gas main boiler room 6705
Boiler ‐ Gas Garage BDC002
Boiler ‐ Gas Garage BDC002
Boiler ‐ Gas Main boilerhouse BDC002
Boiler ‐ Gas Main boilerhouse 1010
Boiler ‐ Gas Performing arts & outside on the roof 825
Boiler ‐ Gas Main plant room OBC001
Boiler ‐ Gas 1st floor office OBC001
Boiler ‐ Gas 1st floor office OBC001
Boiler ‐ Gas Boiler House OBC001
Boiler ‐ Gas Living room 3330
Boiler ‐ Gas Car park plant room 2930
Boiler ‐ Gas Car park plant room 5790
Boiler ‐ Gas New plant room 5790
Boiler ‐ Gas New plant room 5790
Boiler ‐ Gas Classroom 1 5790
Boiler ‐ Gas Classroom 2 1790
Boiler ‐ Gas Reception Class 1790
Boiler ‐ Gas Nursery Class 1790
Boiler ‐ Gas Class 1 1220
Boiler ‐ Gas Surestart 200
Boiler ‐ Gas Kithen Boiler Room 200
Boiler ‐ Gas KS 1 Boiler room 200
Boiler ‐ Gas KS 1 Boiler room 200
Boiler ‐ Gas Main Boiler room 200
Boiler ‐ Gas Ex Caretakers House 1770
Boiler ‐ Gas Bedroom 1770
Gas Fire GAS FIRE 5995
Gas Fire GAS FIRE 3925
Convector‐Gas B/F CONVECTOR 290
Ambi U Tube heater AMBI U TUBE HTR 4670
U Tube Heater U TUBE HEATER 5031
Ambi Rad U Tube AMBI RAD U TUBE 5032
Warm Air Unit WARM AIR UNIT 5250B
Warm Air Unit WARM AIR UNIT 5310B
Warm Air Unit WARM AIR UNIT 6320
Convector‐Gas GAS CONVECTOR 2051
Ambi Rad U Tube AMBI RAD U TUBE BDC002
Over Head Radiant O/HEAD RADIANT 5320
Ambi Rad U Tube AMBI RAD U TUBE BDC002
Convector Heater Office 4600
Convector Heater Coffee Lounge 4600
Convector Heater Coffee Lounge 4600
Convector Heater Seminar Two 4600
Convector Heater Seminar One 4600
Convector Heater Training Room 3 4600
Convector Heater MAIN BOILERHOUSE 6320
Convector Heater MAIN BOILERHOUSE 6320
Convector Heater MAINBOILERHOUSE 6320
Convector Heater HALL 3070
Convector Heater HALL 3070
Site Description
Albrighton Primary School
Bishops Castle Primary School
St Leonards CE Primary School Caretaker`s Bungalow
St Marys Bluecoat CE Primary School
John Wilkinson Primary School
St Marys CE (Aided) Primary School
Buildwas Primary School
Burford CE Primary School
Church Preen Primary School
Claverley CE Primary School
Claverley CE Primary School
Cleobury Mortimer Primary School
Cockshutt CE (Controlled) Primary School
Criftins CE (Controlled) Primary School
Brown Clee CE Primary School
Trinity CE Primary School
St Thomas and St Annes CE Primary School
Hodnet Primary School
Hodnet Primary School
Longnor CE Primary School
Lower Heath CE (Controlled) Primary School
Ludlow Infant School and Nursery
Lydbury North CE Primary School
Longlands Primary School
Longlands Primary School
Market Drayton Junior School
Minsterley Primary School
Much Wenlock Primary School
Newcastle CE Primary School
Newtown CE Primary School
Onny CE (Aided) Primary School and Little Pippins Nursery Class
Holy Trinity CE Primary School
The Meadows Primary School
Bryn Offa CE (Controlled) Primary School
Pontesbury CE Primary School
St Marys CE Primary School
St Andrews CE Primary School ‐ Caretakers Bungalow
Shifnal Primary School
Coleham Primary School
Crowmoor Primary School Caretaker`s Bungalow
Greenfields Primary School
Meole Brace CE Primary and Nursery School
St Giles CE Primary School
St Giles CE Primary School
St Giles CE Primary School Caretaker`s Bungalow
Stoke‐on‐Tern Primary School
Tilstock CE (Controlled) Primary School
St Peters CE (Controlled) Primary and Nursery School
Weston Rhyn Primary School
Worfield Endowed CE Primary School
The Community College
The Community College Caretaker's Bungalow
Ludlow CE School Specialist Technology and Sports College
Mary Webb School and Science College
St Martins School
St Martins School
St Martins School
St Martins School
St Martins School
St Martins School
Belvidere School ‐ A Technology College
Sundorne School and Sports College
The Grange School
The Grange School
The Grange School
The Grange School
The Grange School
The Grange School
The Grange School
Meole Brace School
Meole Brace School
Meole Brace School
Meole Brace School
Thomas Adams School
Thomas Adams School
Thomas Adams School
Woodlands School
Woodlands School
The Gateway Education and Arts Centre
Bridgnorth Youth Centre
The Hive
The Hive
Harlescott Grange Youth Centre
Ellesmere Swimming Centre
Idsall Sports Centre
Grange Sports Centre
Roman Road Sports Centre
Whitchurch Leisure Centre
Telford Fire Station
Wellington Fire Station
Church Stretton Library
Ellesmere Library
Ludlow Museum
Market Drayton Library
Market Drayton Library
Shifnal Library
Shropshire Archives
Shropshire Archives
Shrewsbury Library
Shrewsbury Library
Shrewsbury Library
Shrewsbury Library
Former Caretakers House
The Old Vicarage
Oak Farm
Innage Lane Resource Centre
5 Lawley Gardens
12 Redfern Close
Aquamira
Aquamira
Richmond House
The Hollies
The Hollies
Bradbury House
Corvedale CE Primary School
Ludlow Infant School and Nursery
Church Stretton Swimming Pool
Oswestry Fire Station
St John the Baptist CE Primary School
St Marys CE (Controlled) Primary School
St Marys CE (Controlled) Primary School
Mereside CE Primary School
Mereside CE Primary School
Market Drayton Infant and Nursery School
Market Drayton Youth Centre
Whitchurch CE Infant School
Broseley CE Primary School
Grove School Caretaker`s Bungalow
Hope CE Primary School
Ludlow Library and Museum Resource Centre
St Martins School
St Johns Catholic Primary School
Hinstock Primary School
Myddle CE Primary School
PATH House
Meole Brace School
St Georges CE School
Moreton Say CE Primary School
Woodlands School
Norbury Primary School
Thomas Adams School ‐ Boarding House
Stokesay Primary School
Castlefields Primary School
Brockton CE Primary School
Mary Webb Sports Centre
St Lawrence CE Primary School
The Ludlow Learning Centre
Shrewsbury Sure Start
Sundorne Education Centre
Bridgnorth Library
Ludlow Youth Centre
Ludlow Youth Centre
Ludlow Youth Centre
Alveley Primary School
Shirehall
Highley Primary School
Adderley CE Primary School
Bomere Heath CE (Controlled) Primary School
Cheswardine Primary School
Myddle CE Primary School
Clunbury CE Primary School
Lacon Childe School Caretaker`s House
Greenacres Rural Unit
Meole Brace School
Woore Primary School
St Georges Junior School
Gobowen Primary School
St Leonards CE Primary School
Albert Road Day Centre
Albrighton Library
St Martins School
Harlescott Junior School
Shawbury Library
Shrewsbury Community Hub
Avalon Court
Avalon Court
Chelmaren
Prees CE (Controlled) Primary School
Oak Paddock
Whittington CE (Aided) Primary School
St Martins School
St Martins School
The Grange School
The Grange School
The Grange School
Oswestry Library
Oswestry Library
Ludlow CE School Specialist Technology and Sports College Caretaker`s Bungalow
Wem Town Hall
Cheshire Street Shops
Castle View Offices
The Old Market Hall and Square
The Aspire Centre
Wem Town Hall
Theatre Severn
Theatre Severn
Oxon CE Primary School
Shrewsbury Training and Development Centre
Christ Church CE Primary School
Cantern Brook
The Aspire Centre
The Aspire Centre
The Aspire Centre
The Aspire Centre
SpArC Lesiure Centre
Meole Brace School (Former Caretakers Bungalow)
Wem Town Hall
1 Rad Valley Road
Woodside Primary School
Castle View Offices
Shrewsbury Cathedral Catholic Primary School
Ludlow Education Centre For Adults
Havenbrook
Belvidere Primary School
Shirehall
Shirehall
Shirehall
Shirehall
Shirehall
Shirehall
Grange Primary School
Oakmeadow CE Primary and Nursery School
The Aspire Centre
Childrens Centre Services (Whitchurch CE Infant School Nursery Class)
Shrewsbury Fire Complex
Our Lady and St Oswalds Catholic Primary School
PATH House
The Grange School
Shropshire Food Enterprise Centre
5 Lawley Gardens
Crowmoor Primary School
Castle View Offices
Castle View Offices
Tuition, Medical and Behaviour Support Service ‐ Sundorne
Former Pontesbury Doctors Surgery
Meole Brace School
St Martins School Caretaker`s Bungalow
Music Hall
Music Hall
Music Hall
Much Wenlock Museum
Woodlands School
Woodlands School
Oswestry Library
Oswestry Library
St Andrews CE Primary School
Glenview
Ludlow Junior School
Ludlow Junior School
Rockspring Community Centre
The Centre
Trefonen CE (Controlled) Primary School
Thomas Adams School
Thomas Adams School
Thomas Adams School
Thomas Adams School
Thomas Adams School
Thomas Adams School
Castle View Offices
Castle View Offices
Woodlands School
Woodlands School
Woodlands School
St Martins School
St Martins School
St Martins School
St Martins School
St Martins School
St Martins School
St Martins School
St Martins School
Thomas Adams School
Cockshutt CE (Controlled) Primary School
Ludlow Museum
Ludlow Youth Centre
Ludlow Youth Centre
Ludlow Youth Centre
Newcastle CE Primary School
St Georges CE School
Shifnal Library
Norbury Primary School
Lydbury North CE Primary School
Clunbury CE Primary School
Lacon Childe School Caretaker`s House
Ludlow CE School Specialist Technology and Sports College Caretaker`s Bungalow
The Aspire Centre
The Aspire Centre
The Aspire Centre
The Aspire Centre
The Aspire Centre
The Aspire Centre
Aquamira
Aquamira
Onny CE (Aided) Primary School and Little Pippins Nursery Class
The Old Vicarage
The Hollies
The Hollies
Oak Paddock
The Hive
The Hive
Clee Hill Community Academy
Shrewsbury Library
Shrewsbury Library
Shrewsbury Library
Shrewsbury Library
Shropshire Archives
Shropshire Archives
Meole Brace School (Former Caretakers Bungalow)
Meole Brace School
Meole Brace School
Meole Brace School
Meole Brace School
Meole Brace School
Meole Brace School
Meole Brace School
Glenview
Glenview
Glenview
Glenview
Harlescott Grange Youth Centre
Shirehall
Shirehall
Shirehall
Shirehall
Shirehall
Shirehall
Shirehall
Theatre Severn
Theatre Severn
Havenbrook
Trinity CE Primary School
Greenacres Primary School
Greenacres Primary School
The Regimental Museum
The Old Market Hall and Square
The Community College Caretaker's Bungalow
Bradbury House
Richmond House
Ludlow Fire Station ‐ Training
Tuition, Medical and Behaviour Support Service ‐ Sundorne
Bomere Heath CE (Controlled) Primary School
1 Rad Valley Road
Greenacres Rural Unit
5 Lawley Gardens
5 Lawley Gardens
Wem Town Hall
Wem Town Hall
Wem Town Hall
Newtown CE Primary School
Sundorne Youth Centre
Chelmaren
Bridgnorth Library
Oak Farm
Cantern Brook
Cantern Brook
Cantern Brook
Castle View Offices
Castle View Offices
Castle View Offices
Castle View Offices
Whittington CE (Aided) Primary School
Oswestry Library
Oswestry Library
Oswestry Library
Oswestry Library
Woodlands School
Woodlands School
Woodlands School
Woodlands School
Woodlands School
Ellesmere Library
Woore Primary School
Former Caretakers House
The Bog Visitor Centre
Thomas Adams School
Thomas Adams School
Thomas Adams School
Ludlow Fire Station ‐ Training
Prees Fire Station ‐ Training
Broseley Library
Broseley Library
Broseley Library
Gobowen Library
Gobowen Library
Gobowen Library
Gobowen Library
Gobowen Library
Shirehall
Shirehall
Shirehall
Thomas Adams School
Thomas Adams School
Thomas Adams School
Thomas Adams School
Thomas Adams School
Thomas Adams School
Thomas Adams School
Thomas Adams School
St Giles Pre‐school
Cantern Brook
Broseley Library
Prees Fire Station
Cantern Brook
Shirehall
Shirehall
Shirehall
Plant Specific Field 1 Plant Specific Field 2 Plant Specific Field 3 Plant Specific Field 8
01:BOILER ROOM 02:NGAS 03:CLYDE 08:ATMOS
01:BOILER ROOM 02:NGAS 03:CLYDE 08:CLYDE
01:KITCHEN ‐ JNR 02:NGAS 03:STREBEL 08:ATMOS
01:BOILER ROOM 02:35SE 03:VITORAND 08:WEISPT
01:BOILER ROOM 02:35SE 03:VITORAND 08:WEISPT
01:LIVING ROOM 02:NGAS 03:BAXI 08:BK BLR
01:BOILER RM 02:NGAS 03:CLYDE 08:WEISPT
01:BOILER RM 02:NGAS 03:CLYDE 08:CLYDE
01:BOILER ROOM 02:NGAS 03:HAMWORTHY 08:ATMOS
01:BOILER RM 02:NGAS 03:HAMWORTHY 08:ATMOS
01:BOILER HOUSE 02:35SE 03:STREBEL 08:ELECTR OIL
01:BOILER ROOM 02:35SE 03:CLYDE 08:CLYDE
01:BOILER HOUSE 02:NGAS 03:CLYDE 08:ATMOS
01:BOILER HOUSE 02:NGAS 03:LOCHVR 08:ATMOS
01:BOILER HOUSE 02:35SE 03:POWERMATIC 08:POWERM
01:BOILER HOUSE 02:35SE 03:HAMWORTHY 08:SELECT
01:BOILER HOUSE 02:35SE 03:HAMWORTHY 08:SELECT
01:BOILER HOUSE 02:35SE 03:CLYDE 08:WEISPT
01:BOILER ROOM 02:35SE 03:STREBEL 08:REILO
01:BOILER ROOM 02:35SE 03:CLYDE 08:RIELLO
01:BOILER HOUSE 02:35SE 03:CLYDE 08:EOGB
01:BOILER HOUSE 02:35SE 03:CLYDE 08:EOGB
01:BOILER ROOM 02:28SE 03:BEESTON 08:NUWAY
01:BOILER ROOM 02:NGAS 03:CLYDE 08:EOGB
01:BOILER CUPBOARD 02:28SE 03:BOULTER 08:RELIO
01:BOILER HOUSE 02:NGAS 03:STREBEL 08:ELECTOIL
01:BOILER ROOM 02:OIL 03:REMEHA 08:RIELLO
01:BOILER HOUSE 02:NGAS 03:CLYDE 08:CLYDE
01:CAR PARK 02:NGAS 03:DIETRICH 08:NUWAY
01:OLD BOILER HSE 02:NGAS 03:REMEHA 08:ATMS
01:MAIN B H 02:NGAS 03:HAMWORTHY 08:ATMOS
01:BOILER RM 02:NGAS 03:STREBEL 08:EOGB
01:BOILER HOUSE 02:28SEC 03:POWERMATIC 08:NUWAY
01:BOILER HOUSE 02:35SEC 03:STREBEL 08:STIRLING
01:BOILER HOUSE 02:35SE 03:STREBEL 08:WEISPT
01:BOILER HOUSE 02:NGAS 03:HAMWORTHY 08:ATMOS
01:BOILER RM 2 02:NGAS 03:ANDREWS 08:ATMOS
01:BOILER RM 1 02:NGAS 03:HAMWORTHY 08:ATMOS
01:BOILER RM 1 02:NGAS 03:HAMWORTHY 08:ATMOS
01:BOILER HOUSE 02:35SE 03:REMEHA 08:EOGB
01:BOILER HOUSE 02:35SE 03:REMEHA 08:EOGB
01:BOILER HOUSE 02:NGAS 03:STREBEL 08:EOGB
01:BOILER HOUSE 02:35SE 03:STREBEL 08:RIELLO
01:OUT HOUSE 02:NGAS 03:COMBI 08:BK BLR
01:BOILER RM 1 02:NGAS 03:CLYDE 08:CLYDE
01:BOILER RM 2 02:NGAS 03:CLYDE 08:CLYDE
01:BOILER RM 3 02:NGAS 03:STREBEL 08:EOGB
01:LIVING ROOM 02:NGAS 03:BAXI 08:BK BLR
01:BOILER HOUSE 02:NGAS 03:CLYDE 08:OERTL1
01:BUNGALOW 02:NGAS 03:IDEAL 08:BK BLR
01:BOILER ROOM 02:35SE 03:CLYDE 08:EOGB
01:FRONT B/H 02:NGAS 03:STREBEL 08:WEISHPT
01:REAR B/H 02:NGAS 03:HAMWORTHY 08:NUWAY
01:BOILER ROOM 02:NGAS 03:CLYDE 08:ATMOS
01:BOILER HOUSE 02:N/GAS 03:BEESTON 08:EOGB
01:BOILER HOUSE 02:28SE 03:STREBEL 08:WEISPT
01:KITCHEN 02:35SEC 03:CLYDE 08:CLYDE
01:MAIN BH 02:35SE 03:STREBEL 08:WEISPT
01:KITCHEN 02:OIL 03:POTTERTON 08:RIELLO
01:A BLOCK B/H 02:NGAS 03:CLYDE 08:ATMOS
01:A BLOCK B/H 02:NGAS 03:ANDREWS 08:ATMOS
01:RSLA BLR HOUSE 02:NGAS 03:IDEAL 08:ATMOS
01:B HSE DHW 02:35SE 03:STREBEL 08:ELTOIL
01:BOILER HSE 02:35SE 03:STREBEL 08:EOGB
01:BOILER HSE 02:35SE 03:STREBEL 08:EOGB
01:MAIN BOILER DHW 02:NGAS 03:STREBEL 08:EOGB
01:MAIN BOILER HSE 02:NGAS 03:STREBEL 08:EOGB
01:MAIN BOILER HSE 02:NGAS 03:STREBEL 08:EOGB
01:LANGUAGE BLOCK 02:NGAS 03:CLYDE 08:ATMOS
01:LANGUAGE BLOCK 02:NGAS 03:CLYDE 08:ATMOS
01:DESIGN BLOCK 02:NGAS 03:VALIANT 08:ATMOS
01:MAIN BOILER RM 02:NGAS 03:STREBEL 08:WEISPT
01:MAIN BOILER RM 02:NGAS 03:STREBEL 08:WEISPT
01:MAIN BOILER RM 02:NGAS 03:CLYDE 08:WEISPT
01:MATHS BLOCK 02:NGAS 03:CLYDE 08:ATMOS
01:ENGLISH B/H 02:NGAS 03:CLYDE 08:ATMOS
01:MAIN B/H 02:NGAS 03:CLYDE 08:CLYDE
01:ART BLOCK B/H 02:NGAS 03:IDEAL 08:ATMOS
01:RSLA BLOCK 02:NGAS 03:IDEAL 08:ATMOS
01:MAIN B/H 02:NGAS 03:CLYDE 08:WEISHAUPT
01:MAIN B/H 02:NGAS 03:CLYDE 08:WEISHAUPT
01:MIAN B/H 02:NGAS 03:CLYDE 08:WEISHAUPT
01:BASEMENT BH 02:35SE 03:STREBEL 08:EOGB
01:BASEMENT BH 02:35SE 03:STREBEL 08:EOGB
01:REAR STORE 02:NGAS 03:POTTERTON 08:ATMOS
01:REAR STORE 02:NGAS 03:POTTERTON 08:ATMOS
01:POOL PLANT ROOM 02:NGAS 03:CLYDE 08:WEISHPT
01:SPORTS HALL BH 02:NGAS 03:STREBEL 08:WEISPT
01:SPORTS HALL BH 02:NGAS 03:STREBEL 08:WEISPT
01:SMALL GYM HALL 02:NGAS 03:CLYDE 08:ATMOS
01:KITCHEN 02:NGAS 03:GLOW‐WORM 08:ATMOS
01:BOILER HOUSE 02:NGAS 03:POTTERTON 08:ATMOS
01:BOILER HOUSE 02:NGAS 03:POTTERTON 08:ATMOS
01:BOILER RM 02:NGAS 03:ANDREWS 08:00
01:BOILER ROOM 02:NGAS 03:ANDREWS 08:ATMOS
01:NEW BLK B RM 02:NGAS 03:AO SMITH 08:ATMOS
01:BOILER RM 02:NGAS 03:CLYDE 08:RIELLO
01:BOILER ROOM 02:NGAS 03:SEAGOLD 08:ATMOS
01:KITCHEN 02:NGAS 03:VALIANT 08:ATMOS
01:ROOF PLANT RM 02:NGAS 03:IDEAL 08:ATMOS
01:COURT 1 B/H 02:NGAS 03:HAMWORTHY 08:ATMOS
01:COURT 2 B/H 02:NGAS 03:HAMWORTHY 08:ATMOS
01:STOREROOM 02:NGAS 03:STREBEL 08:ATMOS
01:BOILER RM 02:NGAS 03:SEAGOLD 08:EOGB
01:BOILER RM 02:NGAS 03:SEAGOLD 08:EOGB
01:LIVING ROOM 02:NGAS 03:GLOW‐WORM 08:GLOW WORM
01:BOILER HOUSE 02:28SE 03:BOULTER 08:RIELLO
01:KITCHEN 02:NGAS 03:WORCESTER 08:ATMOS
01:LIVING ROOM 02:NGAS 03:GLOW‐WORM 08:BK BLR
01:KITCHEN 02:NGAS 03:BAXI 08:ATMOS
01:BOILER ROOM 02:NGAS 03:CLYDE 08:WEISPT
01:BOILER ROOM 02:NGAS 03:CLYDE 08:WEISPT
01:BOILER ROOM 02:NGAS 03:STREBEL 08:ATMOS
01:KEY STAGE 1 02:28SE 03:GRANT 08:RIELLO
01:BOILER HOUSE 02:NGAS 03:STREBEL 08:ELECTOIL
01:BOILER ROOM 02:NGAS 03:CLYDE 08:RIELLO
01:ALCOLA BLOCK 02:NGAS 03:STREBEL 08:AMTOS
01:ALCOLA BLOCK 02:NGAS 03:ANDREWS 08:ATMOS
01:FRONT B/H 02:NGAS 03:STREBEL 08:WEISHPT
01:TOILET BLOCK 02:NGAS 03:STREBEL 08:INTEGRAL
01:BOILER HOUSE 02:NGAS 03:STREBEL 08:CONDENSE
01:BOILER HOUSE 02:NGAS 03:STREBEL 08:CONDENSE
01:BOILER HOUSE 02:NGAS 03:STREBEL 08:RIELLO
01:BOILER HOUSE 02:ATMOS 03:HAMWORTHY 08:N/A
01:BOILER HOUSE 02:ATMOS 03:STREBEL 08:EOGB
01:BOILER HOUSE 02:00 03:STREBEL 08:EOGB
01:BOILER HOUSE 02:ATMOS 03:HAMWORTHY 08:NA/
01:BOILER HOUSE 02:ATMOS 03:HAMWORTHY 08:NA/
01:KITCHEN 02:NGAS 03:HALSTEAD 08:N/A
01:BOILER HOUSE 02:35SEC 03:STREBEL 08:ELECTO
01:BOILER ROOM 02:NGAS 03:ANDREWS 08:N/A
01:BOILER ROOM 02:28SEC 03:VIESSMAN 08:EOGB
01:BOILER ROOM 02:NGAS 03:REGENCY 2 08:N/A
01:BOILER ROOM 02:NGAS 03:REGENCY 2 08:N/A
01:SWIMMING POOL 02:NGAS 03:STREBEL 08:EOGB
01:BOILER ROOM 02:NGAS 03:STREBEL 08:N/A
01:BOILER ROOM 02:ATMOS 03:HAMWORTHY 08:N/A
01:BOILER ROOM 02:28SEC 03:CLYDE 08:RIELLO
01:BOILER ROOM 02:28SEC 03:CLYDE 08:RIELLO
01:BOILER ROOM 02:OIL 03:STREBEL 08:EOGB
01:STORE ROOM 02:NGAS 03:WORCESTER 08:N/A
01:KITCHEN 02:NGAS 03:WORCESTER 08:N/A
01:NURSERY 02:NAT GAS 03:STREBEL 08:a
01:BOILER ROOM 02:N/GAS 03:STREBEL 08:EOGB
01:BOILER ROOM 02:N/GAS 03:STREBEL 08:EOGB
01:BOILER ROOM 02:N/GAS 03:CLYDE 08:EOGB
01:ROSLA 02:N/GAS 03:STREBEL 08:EOGB
01:SCIENCE S12 02:NAT GAS 03:WORCESTER 08:N/A
01:BOILER ROOM 02:28 SEC 03:REMAHA 08:REMAHA
01:BOILER ROOM 02:OIL 03:CLYDE 08:RIELLO
01:NEW B ROOM 02:OIL 03:AO SMITH 08:RIELLO
01:BOILER HOUSE 02:28SEC 03:BOULTER 08:EOGB
01:LAUNDRY ROOM 02:ATMOS 03:ANDREWS 08:N/A
01:1ST FLOOR STORE 02:ATMOS 03:GLOW‐WORM 08:N/A
01:KITCHEN 02:00 03:WORCESTER 08:FAN FLUED
01:1ST FLR CUP 02:ATMOS 03:IDEAL 08:N/A
01:KITCHEN 02:00 03:THORN 08:BAL FLUE
01:KITCHEN 02:00 03:IDEAL 08:BAL FLUE
01:BOILER ROOM 02:NGAS 03:IDEAL 08:ATMOS
01:BOILER ROOM 02:NGAS 03:YGNIS 08:ATMOS
01:BOILER ROOM 02:NGAS 03:YGNIS 08:ATMOS
01:ART BLOCK 02:35SEC 03:STREBEL 08:EOGB
01:BOILER ROOM 02:35SE 03:STREBEL 08:EOGB
01:BOILER ROOM 02:28SEC 03:AO SMITH 08:RIELLO
01:BOILER ROOM 02:ATMOS 03:YGNIS 08:N/A
01:BOILER ROOM 02:ATMOS 03:YGNIS 08:N/A
01:BOILER ROOM 02:NGAS 03:STREBEL 08:EOGB
01:BOILER ROOM 02:35SEC 03:STREBEL 08:EOGB
01:BOILER ROOM 02:00 03:GLOWWORM 08:N/A
01:BOILER ROOM 02:00 03:GLOWWORM 08:N/A
01:BOILER ROOM 02:NGAS 03:HAMWORTHY 08:N/A
01:BOILER ROOM 02:NGAS 03:DORCHESTER 08:N/A
01:BOILER HOUSE 02:NGAS 03:REMEHA 08:ATMOS
01:BOILER HOUSE 02:NGAS 03:REMEHA 08:ATMOS
01:BOILER HOUSE 02:NGAS 03:LOCHINVAR 08:UNKNOWN
01:BOILER HOUSE 02:35SE 03:HOVAL 08:ECOFLAM
01:BOILER HOUSE 02:GAS 03:STREBEL 08:EOGB
01:BOILER HOUSE 02:GAS 03:STREBEL 08:EOGB
01:PRINT ROOM 02:NGAS 03:STREBEL 08:UNKNOWN
01:BOILER HOUSE 02:28SEC 03:WORCESTER 08:EOGB
01:BOILER ROOM 02:NGAS 03:STREBEL 08:BOULTER
01:BOILER ROOM 02:NGAS 03:VIESSMAN 08:EOGB
01:BOILER ROOM 02:NGAS 03:STREBEL 08:EOGB
01:BOILER HOUSE 02:35SE 03:STOKVIS 08:NUWAY
01:GYM PLANT RM 02:NGAS 03:HAMWORTHY 08:ATMOS
01:KITCHEN 02:28SE 03:FIREBIRD 08:UNKNOWN
01:00 02:28SEC 03:BOULTER 08:RIELLO
01:COOKERY BLK 02:NGAS 03:STREBEL 08:UNKNOWN
01:BOILER ROOM 02:35SE 03:CLYDE 08:RIELLO
01:BOILER ROOM 02:00 03:STREBEL 08:N/A
01:BOILER ROOM 02:00 03:STREBEL 08:N/A
01:00 02:NGAS 03:HAMWORTHY 08:N/A
01:TECH BLOCK 02:NGAS 03:HAMWORTHY 08:ATMOS
01:BOILER HOUSE 02:NGAS 03:IDEAL 08:IDEAL
01:BOILER HOUSE 02:NGAS 03:CLYDE 08:RIELLO
01:BOILER HOUSE 02:NGAS 03:CLYDE 08:RIELLO
01:STORE ROOM 02:NGAS 03:WORCESTER 08:N/A
01:ATC BOILER H 02:NGAS 03:HAMWORTHY 08:ATMOS
01:ATC BH 02:NGAS 03:HAMWORTHY 08:ATMOS
01:BOILER ROOM 02:35SEC 03:WORCESTER 08:TBA
01:BOILER ROOM 02:28SE 03:STREBEL 08:EOGB
01:BOILER ROOM 02:28SE 03:STREBEL 08:EGOB
01:HERBERT CENTRE 02:NGAS 03:VIESSMAN 08:N/A
01:UTILITY ROOM 02:NGAS 03:WORCESTER 08:N/A
01:PE STORE 02:NGAS 03:HAMWORTHY 08:ATMOS
01:BOILER ROOM 02:35 SEC 03:STREBEL 08:EOGB
01:100 HIGH STREET 02:NGAS 03:WORCESTER 08:UNKNOWN
01:OFFICE 02:GAS 03:VIESSMANN 08:ATMOS
01:SPORTS HALL 02:NGAS 03:STREBEL 08:RS
01:SPORTS HALL 02:NGAS 03:HAMWORTHY 08:OPEN
01:ED CENTRE 02:NGAS 03:STREBEL 08:STREBEL
01:ED CENTRE 02:NGAS 03:HOVAL 08:HOVAL
01:MUSIC BLOCK 02:NGAS 03:GLOW WORM 08:GLOW‐WORM
01:PLANT ROOM 02:NGAS 03:CLYDE 08:ATMOS
01:PLANT ROOM 02:NGAS 03:CLYDE 08:ATMOS
01:BUNGALOW 02:NGAS 03:WORCESTER 08:ATMOS
01:BASEMENT 02:NGAS 03:POTTERTON 08:UNKNOWN
01:00 02:00 03:00 08:B
01:PLANT ROOM 02:NGAS 03:STORVIS 08:A
01:BOILERHOUSE 02:GAS 03:IDEAL 08:B
01:UNIT 2 02:NGAS 03:CALDIERE 08:B
01:SPORTS HALL 02:NGAS 03:KESTON 08:ATMOS
01:BASEMENT 02:NGAS 03:POTTERTON 08:UNKNOWN
01:BOILER ROOM 02:00 03:ECOMAX 08:ECOFLAM
01:BOILER ROOM 02:00 03:ECOMAX 08:ECOFLAM
01:BOILER HOUSE 1 02:NGAS 03:VIESSMANN 08:UNKNOWN
01:BOILER HOUSE 02:NGAS 03:VIESSMANN 08:UNKNOWN
01:BOILER HOUSE 02:NGAS 03:HAMWORTHY 08:UNKNOWN
01:BOILER ROOM 02:35SEC 03:STREBEL 08:UNKNOWN
01:BOILER ROOM 02:NGAS 03:ATAG 08:TBA
01:UNIT 3 02:NGAS 03:CALDIERE 08:TBA
01:GENTS TOILETS 02:NGAS 03:IDEAL 08:TBA
01:00 02:00 03:ACU HEAT 08:ACU
01:00 02:00 03:ACU HEAT 08:ACU
01:00 02:00 03:ACU HEAT 08:ACU
01:KITCHEN 02:00 03:BAXI 08:BAXI
01:CUPBOARD 02:NGAS 03:ANDREWS 08:UNKNOWN
01:KITCHEN 02:00 03:00 08:GLOWWORM
01:BOILER HOUSE 02:NGAS 03:HANWORTHY 08:TBA
01:BOILER HOUSE 02:NGAS 03:HAMWORTHY 08:T
01:BOILER HOUSE 02:NGAS 03:HAMWORTHY 08:T
01:BOILER HOUSE 02:00 03:HAMWORTHY 08:T
01:A 02:35sec 03:VORTEX 08:REILLO
01:TRAINING STORES 02:RS 03:POTTERTON 08:A
01:PLANT ROOM 02:NGAS 03:STORVIS 08:A
01:BOILER HOUSE 02:00 03:REMEHA 08:UNKNOWN
01:BOILER HOUSE 02:NGAS 03:STREBEL 08:ATMOS
01:LEARN CENTRE 02:NG 03:STREBEL 08:unknown
01:LEARN CENTRE 02:NG 03:HOVAL 08:UNKNOWN
01:BOILERHOUSE 02:NGAS 03:MIKROFILL 08:ETHOS
01:BOILERHOUSE 02:NGAS 03:MIKROFILL 08:ETHOS
01:00 02:NGAS 03:WORCESTER 08:UNKNOWN
01:GROUND FLOOR 02:TBA 03:GRANT 08:TBA
01:BOILER HOUSE 02:NGAS 03:HAMWORTHY 08:N
01:BOILER HOUSE 02:NGAS 03:HAMWORTHY 08:N
01:00 02:35 SEC 03:CLYDE 08:E.O.G.B
01:PLANT ROOM 02:00 03:REMEHA 08:E.O.G.B
01:PLANT RM 02:00 03:REMEHA 08:E.O.G.B
01:LIBRARY 02:00 03:HAMWORTHY 08:UNKNOWN
01:LIBRARY 02:00 03:HAMWORTHY 08:UNKNOWN
01:BOILER HOUSE 02:00 03:HAMWORTHY 08:RIELLORS34
01:BOILER HOUSE 02:00 03:HAMWORTHY 08:RIELLORS34
01:BOILERHOUSE 02:00 03:IDEAL 08:UNKNOWN
01:BOILERHOUSE 02:00 03:IDEAL 08:UNKNOWN
01:UNIT 7 02:00 03:WORCESTER 08:WORCESTER
01:PLANT ROOM 02:00 03:WORCESTER 08:WORCESTER
01:PLANT ROOM 02:00 03:QUINTA 08:CR REMEHA
01:PLANT ROOM 02:00 03:QUNITA 08:CR REMEHA
01:WORKSHOP 02:00 03:GREENSTAR 08:WORCESTER
01:UTILITY 02:28SEC 03:00 08:RIELLO
01:UTILITY 02:28SEC 03:00 08:RIELLO
01:ROSLA 02:00 03:IDEAL 08:aa
01:00 02:00 03:IDEAL 08:AA
01:ROSLA 02:00 03:LOCHINVAR 08:AA
01:KITCHEN 02:FAN RS 03:00 08:?
01:LIVING ROOM 02:00 03:00 08:AVANTGARDE
01:PLANT ROOM 02:00 03:IDEAL 08:IDEAL
01:BOILER HOUSE F 02:NG 03:STREBEL 08:STREBEL
01:LIVING ROOM 02:00 03:VALOR 08:VALOR
01:ART BLOCK 02:00 03:ANDREWS 08:ANDREWS
01:BOILER ROOM 02:NGAS 03:HOVAL 08:NA
01:BOILER ROOM 02:NGAS 03:HOVAL 08:NA
01:LIVING ROOM 02:00 03:GLOW WORM 08:GLOW WORM
01:BOILER HOUSE 02:00 03:REMEHA 08:E0GB
01:BOILER HOUSE 02:00 03:REMEHA 08:EOGB
01:00 02:00 03:00 08:STREBEL
01:00 02:28sec 03:REMEHA 08:BALTUR
01:00 02:NG 03:MAIN 08:NONE
01:00 02:NG 03:MAIN 08:NONE
01:STORE ROOM 02:00 03:WORCESTER 08:BOILER
01:00 02:00 03:00 08:UNKNOWN
01:MUSIC 02:00 03:WORCESTER 08:unknown
01:00 02:BOILER 03:REMEHA 08:WEISHAUPT
01:PLANT ROOM 02:BOILER 03:REMEHA 08:WEISHAUPT
01:KITCHEN 02:00 03:WORCESTER 08:BOILER
01:00 02:NGAS 03:BROAG 08:TBA
01:NOILER ROOM 02:NGAS 03:BROAG 08:TBA
01:BOILER ROOM 02:NGAS 03:BROAG 08:TBA
01:SWIMMING POOL 02:NGAS 03:CERTIKIN 08:UNKNOWN
01:BOILER ROOM 02:NGAS 03:LOCHINVAR 08:UNKNOWN
01:KITCHEN 02:NGAS 03:28EC0 08:unknown
01:BOILER ROOM 02:35 SEC 03:REMEHA 08:EGOB
01:BOILER ROOM 02:35 SEC 03:REMEHA 08:EGPB
01:00 02:F/D 03:CLYDE 08:WEISHAUPT
01:00 02:FD 03:CLYDE 08:WEISHAUPT
01:MAIN BOILER RM 02:00 03:REMEHA 08:EOGB
01:MAIN BOILER RM 02:00 03:REMEHA 08:EOGB
01:100 ‐ HIGH ST 02:00 03:WORCESTER 08:UNKNOWN
01:00 02:00 03:00 08:UNKNOWN
01:MAIN BOILER 02:NGAS 03:REMEHA 08:UNKNOWN
01:MAIN BOILER RM 02:NGAS 03:REMEHA 08:UNKNOWN
01:Class 1 02:R/S/F/F 03:Vulcana 08:00

01:Class 3 02:R/S/F/F 03:Vulcana 08:00
01:5 FORM LAB B/H 02:NGAS 03:HAMWORTHY 08:ATMOS
01:ROSCOE B/H 02:NGAS 03:IDEAL CX 08:ATMOS
01:5 FORM CTR B/H 02:NGAS 03:ANDREWS 08:ATMOS

01:NOBLE STREET 02:NGAS 03:HAMWORTHY 08:00
01:NOBLE STREET 02:NGAS 03:HAMWORTHY 08:00
01:5TH FORM BOILER 02:NGAS 03:HAMWORTHY 08:00
01:00 02:00 03:00
01:N 02:00 03:NURSERY

01:N 02:00 03:NURSERY
01:N 02:00 03:CLASSROOM
01:N 02:00 03:CLASSROOM
01:N 02:00 03:DEMOUNTABLE
01:N 02:00 03:CLASSROOM 3
01:N 02:00 03:HALL
01:N 02:00 03:HALL
01:N 02:00 03:CLASS 48
01:N 02:00 03:CLASS 49
01:N 02:00 03:CLASS 51
01:N 02:00 03:OFFICE
01:N 02:00 03:OFFICE
01:N 02:00 03:OFFICE
01:N 02:00 03:ROOM 3
01:N 02:00 03:ROOM 2
01:N 02:00 03:ROOM 1
01:N 02:00 03:ROOM 2
01:N 02:00 03:ROOM 3
01:N 02:00 03:LOUNGE
01:N 02:00 03:LOUNGE
01:N 02:00 03:ROOM 1
01:N 02:00 03:SPORTS HALL
01:N 02:00 03:GALLERY
01:N 02:00 03:BACK OFFICE
01:N 02:00 03:COMPUTER
01:N 02:00 03:COMPUTER ROOM
01:N 02:00 03:OFFICE
01:N 02:00 03:CLASS ROOM
01:N 02:00 03:RECEPTION
01:N 02:00 03:SQUARE ROOM
01:N 02:00 03:GYM
01:N 02:00 03:GYM
01:N 02:00 03:GYM
01:N 02:00 03:TRAINING B H
01:N 02:00 03:APPLIANCE BAY
01:N 02:00 03:APPLIANCE BAY
01:N 02:00 03:TRAINING B H
01:N 02:00 03:REAR LIBRARY
01:N 02:00 03:FRONT LIBRARY
01:N 02:00 03:REFERENCE AREA
01:N 02:00 03:LIBRARY
01:N 02:00 03:LIBRARY
01:N 02:00 03:LIBRARY
01:N 02:00 03:LIBRARY
01:N 02:00 03:LIBRARY
01:N 02:00 03:SOUTH BLK B H
01:N 02:00 03:WEST BLK B H
01:N 02:00 03:NORTH BLK B H
01:N 02:00 03:SMOKE HOUSE
01:N 02:00 03:ROOM 3
01:N 02:00 03:CLASS 50
01:N 02:00 03:HISTORY OFFICE
01:N 02:00 03:OFFICE
01:N 02:00 03:00
01:00 02:00 03:DARK ROOM
01:Y 02:00 03:RE CLASSRM
01:00 02:00 03:RE CLASSRM
01:00 02:00 03:CLASS 52
01:00 02:00 03:CLASS 52
01:00 02:00 03:DEMOUNTABLE
01:N 02:00 03:LIBRARY WINDOW
01:N 02:00 03:GARAGE
01:N 02:00 03:GARAGE 2
01:N 02:00 03:GARAGE 2
01:N 02:00 03:GARAGE 2
01:N 02:00 03:GARAGE 2
01:N 02:00 03:GARAGE 2
01:N 02:00 03:BOILER HOUSE
01:N 02:00 03:DRUGASTAR
01:00 02:00 03:HOT HOUSE
01:00 02:00 03:LECTURE ROOM
01:00 02:00 03:OFFICE
01:00 02:00 03:OFFICE
01:00 02:00 03:GARAGE NO 2
01:00 02:00 03:GARAGE NO 2
01:00 02:00 03:GARAGE NO 2
INSTRUCTIONS FOR TENDERING
RMCB 024 - MAINTENANCE OF

BOILER/BURNER PLANT &
MISCELLANEOUS GAS
EQUIPMENT
Shropshire Council Instructions for tendering
Contract Description:
The objective of the contract is for the Contractor to provide a twice yearly inspection and
maintenance of oil, gas fired and biomass boilers/burners, together with listed ancillary
equipment and other miscellaneous oil and gas fired equipment installed on Council
controlled premises, to ensure that they are maintained in a safe condition so as to
prevent risk of injury to any person or damage to any property. The Contractor shall also
provide an emergency breakdown repair service and issue ‘Landlords Certificates’ where
appropriate.
It shall further comprise of a 24 hour 365 days per year emergency breakdown repair
service for Boiler/ Miscellaneous Gas Equipment.
There are approximately 243 properties on the boiler maintenance contract and 47
properties on the miscellaneous gas equipment maintenance contract. It is a mandatory
requirement that the successful contractor holds CHAS, GAS SAFE and OfTEC as stated
in the tender documents. The maintenance contract consists of two visits per year the
summer visit to be carried out 1st April to 30th September and the winter visit 1st October to
31st March each year.
The fixed priced contract will be for a period of up to 4 years commencing on 1st April
2017.
Instructions for tendering 1

Index
Section Description Page
1.0 Invitation to Tender 3
2.0 Terms and Conditions 3
3.0 Preparation of Tenders 4

3.1 Completing the Tender Response Document 4
3.2 Tender Preparation and Cost 4
3.3 Parent Company Guarantee 4
3.4 Warranty 4
4.0 Tender Submission 5
5.0 Variant Bids 6
6.0 Tender Evaluation 6
7.0 Clarifications 7
8.0 Continuation of the Procurement Process 8
9.0 Confidentiality 8
10.0 Freedom of Information 9
11.0 Disqualification 10
12.0 E-Procurement 11
13.0 Award of Contract 11

13.1 Award Criteria 11
13.2 Award Notice 11
13.3 Transparency of Expenditure 11
14.0 Value of Contract 12
15.0 Acceptance 12
16.0 Payment Terms 12
17.0 Liability of Council 13
18.0 Attendance at Committee 13
19.0 Declaration 13
1.0 Invitation to Tender

1.1 You are invited to tender for the maintenance of boiler/burner plant &
miscellaneous gas equipment as detailed in the Tender Response Document. The
contract will be for an initial period of up to 4 years commencing on 1st April 2017.
1.2 Tenders are to be submitted in accordance with the General Terms and Conditions
of Shropshire Council and the instructions outlined within this document.
1.3 Tenders must be submitted in accordance with the following instructions. Tenders
not complying in any particular way may be rejected by Shropshire Council (the
Council) whose decision in the matter shall be final. Persons proposing to submit a
Tender are advised to read the Invitation to Tender documentation carefully to
ensure that they are fully familiar with the nature and extent of the obligations to be
accepted by them if their Tender is accepted.
1.4 The Invitation to Tender documents must be treated as private and confidential.
Tenderers should not disclose the fact that they have been invited to tender or
release details of the Invitation to tender document other than on an “in confidence”
basis to those who have a legitimate need to know or who they need to consult for
the purpose of preparing the tender as further detailed in these Instructions for
Tendering.
1.5 Tenderers shall not at any time release information concerning the invitation to
tender and/or the tender documents for publication in the press or on radio,
television, screen or any other medium without the prior consent of the Council.
1.6 The fact that a Tenderer has been invited to submit a tender does not necessarily
mean that it has satisfied the Council regarding any matters raised in the pre-
tender questionnaire submitted. The Council makes no representations regarding
the Tenderer’s financial stability, technical competence or ability in any way to
carry out the required services. The right to return to any matter raised in any pre-
tender questionnaire submitted as part of the formal tender evaluation is hereby
reserved by the Council.
1.7 The Invitation to Tender is issued on the basis that nothing contained in it shall
constitute an inducement or incentive nor shall have in any other way persuaded a
tenderer to submit a tender or enter into a Contract or any other contractual
agreement.
1.8 Shropshire Council is purchasing on behalf of itself and any wholly owned local
authority company or other entity that is deemed to be a contracting authority by
virtue of the Council’s involvement
2.0 Terms and Conditions
2.1 Every Tender received by the Council shall be deemed to have been made subject
to the General Terms and Conditions and these Instructions for Tendering unless
the Council shall previously have expressly agreed in writing to the contrary.
2.2 The Tenderer is advised that in the event of their Tender being accepted by the
Council, they will be required to undertake the required services.
3.0 Preparation of Tenders

3.1 Completing the Tender Response Document
3.1.1 Tenders should be submitted using the ‘Tender Response Document’ following the
instructions given at the front of the document. The Tenderer’s attention is
specifically drawn to the date and time for receipt of Tenders and that no
submission received after the closing time will be considered.
3.1.2 All documents requiring a signature must be signed;
a) Where the Tenderer is an individual, by that individual;
b) Where the Tenderer is a partnership, by two duly authorised partners;
c) Where the Tenderer is a company, by two directors or by a director and the

secretary of the company, such persons being duly authorised for the
purpose.
3.1.3 The Invitation to Tender Documents are and shall remain the property and
copyright of the Council
3.2 Tender Preparation and Costs
3.2.1 It shall be the responsibility of Tenderers to obtain for themselves at their own
expense all information necessary for the preparation of their Tender. No claim
arising out of want of knowledge will be accepted. Any information supplied by the
Council (whether in the Tender Documentation or otherwise) is supplied only for
general guidance in the preparation of tenders.
3.2.2 Any Tenderer considering making the decision to enter into a contractual
relationship with the Council must make an independent assessment of the Tender
opportunity after making such investigation and taking such professional advice as
it deems necessary.
3.2.3 Tenderers will be deemed for all purposes connected with their Tender submission
where appropriate to have visited and inspected the Council, its assets, all the
locations in respect of the delivery of the services/supplies/works and to have
satisfied themselves sufficiently as to the nature, extent and character of the
services supplies/works sought, and the human resources, materials, software,
equipment, machinery, and other liabilities and other matters which will be required
to perform the contract.
3.2.4 The Council will not be liable for any costs incurred by Tenderers in the preparation
or presentation of their tenders.
3.2.5 Tenderers are required to complete all pricing schedules in the Invitation to tender
documents. The terms “Nil” and “included” are not to be used but a zero or figures
must be inserted against each item. Unit rates and prices must be quoted in
pounds sterling and whole new pence.
3.2.6 It shall be the Tenderer’s responsibility to ensure that all calculations and prices in
the Tender documentation are correct at the time of submission.
3.2.7 The Tenderer is deemed to have made him/herself acquainted with the Council’s
requirements and tender accordingly. Should the Tenderer be in any doubt
regarding the true meaning and intent of any element of the specification he is

invited to have these fully resolved before submitting his Tender. No extras will be
allowed for any loss or expense involved through any misunderstanding arising
from his/her failure to comply with this requirement.
3.2.8 Any Tender error or discrepancy identified by the Council shall be drawn to the
attention of the Tenderer who will be given the opportunity to correct, confirm or
withdraw the Tender.
3.2.9 The Tender Documents must be treated as private and confidential. Tenderers
should not disclose the fact that they have been invited to tender or release details
of the Tender document other than on an In Confidence basis to those who have a
legitimate need to know or whom they need to consult for the purpose of preparing
the Tender.
3.3 Parent Company Guarantee
It is a condition of contract that if the tendering company is a subsidiary then its

Ultimate Group/Holding Company must guarantee the performance of this contract
and provide a letter to that effect signed by a duly authorised signatory of the
Ultimate Group/Holding Company if requested to do so by the Council. Where the
direct parent company cannot provide an adequate guarantee in the opinion of the
Council, the Council will look to another group or associate company, with
adequate assets, to be the guarantor. In cases where the contract is with a Joint
Venture Company (JVC) or a Special Purpose Vehicle (SPV) company, which may
have two or more parent companies and which may not be adequately capitalised
or have sufficient financial strength on its own to support the risk and obligations it
has under the contract, ‘joint and several’ guarantees / indemnities from the parent
companies of the JVC or SPV may be sought.
3.4 Warranty
The Tenderer warrants that all the information given in their Tender and if
applicable their Request to Participate Questionnaire is true and accurate. The
information provided will be deemed to form part of any contract formed under this
contract.
The Tenderer warrants that none of their current Directors have been involved in
liquidation or receivership or have any criminal convictions
4.0 Tender Submission
4.1 Tenders must be submitted strictly in accordance with the letter of instruction
accompanying this Invitation to Tender. Tenders must be submitted by the
deadline of noon, 28th October 2016.
4.2 No unauthorised alteration or addition should be made to the Specification and

Tender Response Document, or to any other component of the Tender document.
If any such alteration is made, or if these instructions are not fully complied with,
the Tender may be rejected.
4.3 Qualified tenders may be submitted, but the Council reserves the right not to
accept any such tender. The Council’s decision on whether or not a Tender is
acceptable will be final.
4.4 Tenderers should note that their Tender must remain open and valid and capable

of acceptance for a period of at least 90 days.
4.5 Tenderers should note that Tenders and supporting documents must be written in
English and that any subsequent contract, which may or may not be entered into,
its formation, interpretation and performance, shall be subject to and in accordance
with the laws of England and subject to the jurisdiction of the Courts of England
and Wales.
4.6 Where Tender submissions are incomplete the Council reserves the right not to
accept them.
5.0 Variant Bids
5.1 The Council is interested in alternative solutions which would provide and develop
opportunities for savings in service costs, service improvement or other financial
benefits. In particular, the Council wishes to encourage solutions which also
deliver benefits and added value to the local economy, residents and the business
community.
5.2 Tenderers may submit, at their discretion, a Tender offering a different approach to
the project as a “Variant Bid”. However, to permit comparability, at least one bid
must be submitted strictly in accordance with the Invitation to Tender Documents(
the “Compliant Tender”) . Any Tender variant proposed must clearly state how it
varies from the requirements of the Compliant Tender Documents, and be explicit
in demonstrating the benefits that will accrue to the Council from adopting this
approach. Tenderers will be required to identify which submission, in their view,
demonstrates best value to the Council.
5.3 Variant Bids must contain sufficient financial and operational detail to allow any
Variant Bid to be compared with the standard Tender, permitting its considerations
in written form.
6.0 Tender Evaluation
6.1 The Tenderers may be called for interview to seek clarification of their tender or
additional or supplemental information in relation to their tender. The presentations
will not carry any weighting to the final score achieved by Tenderers, but will be
used to clarify and moderate issues raised in the Tenderer’s submissions. Any
areas of discrepancy between submissions and information gained from the
presentations will be reviewed and scores previously awarded will be amended if
necessary.
6.2 If the Council suspects that there has been an error in the pricing of a Tender, the
Council reserves the right to seek such clarification, as it considers necessary from
the Tenderer in question.
7.0 Clarifications

7.1 Tenderers are responsible for clarifying any aspects of the tendering process
and/or the Invitation to Tender documents in the manner described below.
7.2 If you are unsure of any section and require further clarification, please contact via
our Delta Tenderbox.
7.3 Where appropriate, the Authorised Officer named above may direct the Tenderer to
other officers to deal with the matter.
7.4 All queries should be raised as soon as possible (in writing), in any event not later
than 21st October 2016.
7.5 All information or responses that clarify or enhance the tendering process will be
supplied to all Tenderers on a uniform basis (unless expressly stated otherwise).
These responses shall have the full force of this Instruction and where appropriate
the Conditions of Contract. If a Tenderer wishes the Council to treat a question as
confidential this must be expressly stated. The Council will consider such requests
and will seek to act fairly between the Tenderers, whilst meeting its public law and
procurement duties in making its decision.
7.6 Except as directed in writing by the Authorised Officer, and confirmed in writing to a
Tenderer, no agent or officer or elected Member (Councillor) of the Council has
any express or implied authority to make any representation or give any
explanation to Tenderers as to the meaning of any of the Tender Documents, or as
to anything to be done or not to be done by a Tenderer or to give any warranties
additional to those (if any) contained in the ITT or as to any other matter or thing so
as to bind the Council in any way howsoever.

8.0 Continuation of the Procurement Process
8.1 The Council shall not be committed to any course of action as a result of:
i) issuing this Invitation to Tender;
ii) communicating with a Tenderer, a Tenderer’s representative or agent in

respect of this procurement exercise;
iii) any other communication between the Council (whether directly or

through its agents or representatives) and any other party.
8.2 The Council reserves the right at its absolute discretion to amend, add to or
withdraw all, or any part of this Invitation to Tender at any time during the tendering
stage of this procurement exercise.
8.3 At any time before the deadline for receipt of tender returns the Council may modify
the Invitation to Tender by amendment. Any such amendment shall be numbered
and dated and issued by the Council to all participating tenderers. In order to give
prospective Tenderers reasonable time in which to take the amendment into
account in preparing its Tender return, the Council may in its sole discretion,
extend the deadline for submission of the tender returns. The Council reserves the
right to amend, withdraw, terminate or suspend all or any part of this procurement
process at any time at its sole discretion.
9.0 Confidentiality
9.1 All information supplied by the Council in connection with or in these Tender
Documents shall be regarded as confidential to the Council unless the information
is already within the public domain or subject to the provisions of the Freedom of
Information Act 2000.
9.2 The Contract documents and publications are and shall remain the property of the
Council and must be returned upon demand.
9.3 Tenderers shall ensure that each and every sub-contractor, consortium member
and/or professional advisor to whom it discloses these papers complies with the
terms and conditions of this ITT.
9.4 The contents of this Invitation to Tender are being made available by the Council
on condition that:
9.4.1 Tenderers shall at all times treat the contents of the Invitation to tender and any
related documents as confidential, save in so far as they are already in the public
domain and Tenderers shall not, subject to the provisions relating to professional
advisors, sub-contractors or other persons detailed below, disclose, copy,
reproduce, distribute or pass any of the contents of the Invitation to tender to any
other person at any time or allow any of these things to happen;
9.4.2 Tenderers shall not use any of the information contained in this Invitation to tender
for any purpose other than for the purposes of submitting (or deciding whether to
submit) the tender; and
9.4.3 Tenderers shall not undertake any publicity activity within any section of the media.

9.5 Tenderers may disclose, distribute or pass this Invitation to tender to their
professional advisors, sub-contractors or to another person provided that:
9.5.1 this is done for the sole purpose of enabling an Invitation to tender to be submitted
and the person receiving the Information undertakes in writing to keep the
Invitation to Tender confidential on the same terms as if that person were the
Tenderer; or
9.5.2 the Tenderer obtains the prior written consent of the Council in relation to such
disclosure, distribution or passing of the Invitation to Tender; or
9.5.3 the disclosure is made for the sole purpose of obtaining legal advice from external
lawyers in relation to the procurement or to any Contract(s) which may arise from
it; or
9.5.4 the Tenderer is legally required to make such a disclosure.
9.6 The Council may disclose detailed information relating to the Invitation to Tender to
its officers, employees, agents, professional advisors or Governmental
organisations and the Council may make any of the Contracts and procurement
documents available for private inspection by its officers, employees, agents,
professional advisors, contracting authorities or Governmental organisations.
9.7 Transparency of Expenditure
Further to it's obligations regarding transparency of expenditure, the Council may

be required to publish information regarding tenders, contracts and expenditure to
the general public, which could include the text of any such documentation, except
for any information which is exempt from disclosure in accordance with the
provisions of the Freedom of Information Act to be determined at the absolute
discretion of the Council.
10.0 Freedom of Information
10.1 Please note that from 1 January 2005 under the provisions of the Freedom of
Information Act 2000, the public (included in this are private companies, journalists,
etc.) have a general right of access to information held by public authorities. One
of the consequences of those new statutory responsibilities is that information
about your organisation, which Shropshire Council may receive from you during
this tendering process may be subject to disclosure, in response to a request,
unless one of the various statutory exemptions applies.
10.2 In certain circumstances, and in accordance with the Code of Practice issued
under section 45 of the Act, Shropshire Council may consider it appropriate to ask
you for your views as to the release of any information before we make a decision
as to how to respond to a request. In dealing with requests for information under
the Act, Shropshire Council has to comply with a strict timetable and it would
therefore expect a timely response to any such consultation within five working
days.
10.3 If, at any stage of this tendering process, you provide any information to Shropshire
Council in the expectation that it will be held in confidence, then you must make it

clear in your documentation as to the information to which you consider a duty of
confidentiality applies. The use of blanket protective markings such as
“commercial in confidence” will no longer be appropriate and a clear indication as
to what material is to be considered confidential and why should be given.
10.4 Shropshire Council will not be able to accept that trivial information or information
which by its very nature cannot be regarded as confidential should be subject to
any obligation of confidence.
10.5 In certain circumstances where information has not been provided in confidence,
Shropshire Council may still wish to consult with you as to the application of any
other exemption such as that relating to disclosure that will prejudice the
commercial interests of any party. However the decision as to what information will
be disclosed will be reserved to Shropshire Council.
For guidance on this issue see: http://www.ico.gov.uk
11.0 Disqualification
11.1 The Council reserves the right to reject or disqualify a Tenderer’s Tender
submission where:
11.1.1 The tenderer fails to comply fully with the requirements of this Invitation to tender or
is in breach of clause 15 of the Council’s General Terms and Conditions relating to
Bribery and Corruption or is guilty of a serious or intentional or reckless
misrepresentation in supplying any information required; or
11.1.2 The tenderer is guilty of serious or intentional or reckless misrepresentation in

relation to its tender return and/or the procurement process.
11.1.3 The tenderer directly or indirectly canvasses any member, official or agent of the
Council concerning the award of the contract or who directly or indirectly obtains or
attempts to obtain information from any such person concerning any other Tender
or proposed Tender for the services. The Canvassing Certificate must be
completed and returned as instructed.
11.1.4 The Tenderer :
a) Fixes or adjusts the amount of his Tender by or in accordance with any

agreement or arrangements with any other person; or
b) Communicates to any person other than the Council the amount or

approximate amount of his proposed Tender (except where such disclosure
is made in confidence in order to obtain quotations necessary for
preparation of the Tender for insurance purposes); or
c) Enters into an agreement or arrangement with any other person that he

shall refrain from tendering or as to the amount of any Tender to be
submitted; or
d) Offers or agrees to pay or give or does pay or gives any sum of money,
inducement or valuable consideration directly or indirectly to any person for
doing or having done or causing or having caused to be done in relation to

any Tender or proposed Tender for the services any act or omission.
11.2 Any disqualification will be without prejudice to any other civil remedies available to
the Council and without prejudice to any criminal liability which such conduct by a
Tenderer may attract. The Non-Collusive Tendering Certificate must be completed
and returned as instructed.
11.3 The Council reserves the right to disqualify an Applicant from further participating
in this procurement process where there is a change in the control or financial
stability of the Tenderer at any point in the process up to award of a contract and
such change of control or financial stability has a materially adverse effect on the
Tenderer’s financial viability or ability to otherwise meet the requirements of the
procurement process.
12.0 E-Procurement
As part of its procurement strategy Shropshire Council is committed to the use of

technology that can improve the efficiency of procurement. Successful Tenderers
may be required to send or receive documents electronically. This may include
purchase orders, acknowledgements, invoices, payment advices, or other
procurement documentation. These will normally be in the Council’s standard
formats, but may be varied under some circumstances so as not to disadvantage
small and medium suppliers.
13.0 Award of Contract
13.1 Award Criteria
The Award Criteria has been set out within the Tender Response Document
accompanying this invitation to tender. The Council is not bound to accept the
lowest or any Tender.
13.2 Award Notice
The Council will publish the name and addresses of the successful Tenderers in
the Official Journal of the European Union (OJEU) where appropriate. The
Contracting Authority reserves the right to pass all information regarding the
outcome of the Tendering process to the Office of Fair Trading to assist in the
discharge of its duties. Additionally, the Council will adhere to the requirements of
the Freedom of Information Act 2000 and Tenderers should note this statutory
obligation.
13.3 Transparency of Expenditure
Further to it's obligations regarding transparency of expenditure, the Council may

also be required to publish information regarding tenders, contracts and
expenditure to the general public, which could include the text of any such
documentation, except for any information which is exempt from disclosure in
accordance with the provisions of the Freedom of Information Act to be determined
at the absolute discretion of the Council.
14.0 Value of Contract

Shropshire Council cannot give any guarantee in relation to the value of this
contract.
15.0 Acceptance
15.1 Tenders must be submitted strictly in accordance with the terms of the Council’s
Invitation to Tender documentation and acceptance of the tender shall be
conditional on compliance with this Tender Condition.
15.2 The Tender documentation including, the General and Special Terms and
Conditions of Contract, the Tender Response document, these Instructions to
Tender, together with the formal written acceptance by the Council will form a
binding agreement between the Contractor and the Council.
15.3 The Tenderer shall be prepared to commence the provision of the supply and
services on the start date of the contract arrangement being 1st April 2017.
16.0 Payment Terms
Tenderers should particularly note that the principles governing public

procurement require that, as far as is reasonably possible, payments for Goods,
Works or Services are made after the provision. Therefore any indication of a
pricing strategy within a Tender which provides for substantial payments at the
outset of the Contract will be examined carefully to decide whether or not a Tender
in such form can be accepted. If in the opinion of the Council such substantial
payments appear excessive in relation to the requirements of the Contract the
Council reserves, without prejudice to any other right to reject any Tender it may
have, the right to require the Tenderer to spread such proportion of the costs as
are considered excessive over the duration of the Contract.
17.0 Liability of Council
17.1 The Council does not bind himself to accept the lowest or any tender.
17.2 The Council does not accept any responsibility for any pre-tender representations
made by or on its behalf or for any other assumptions that Tenderers may have
drawn or will draw from any pre-tender discussions.
17.3 The Council shall not be liable to pay for any preparatory work or other work
undertaken by the Tenderer for the purposes of, in connection with or incidental to
this Invitation to Tender, or submission of its Tender response or any other
communication between the Council and any other party as a consequence of the
issue of this Invitation to Tender.
17.4 The Council shall not be liable for any costs or expenses incurred by any Tenderer
in connection with the preparation of a Tender return for this procurement exercise,
its participation in this procurement whether this procurement is completed,
abandoned or suspended.
17.5 Whilst the Tender Documents have been prepared in good faith, they do not
purport to be comprehensive nor to have been formally verified. Neither the
Council nor any of its staff, agents, elected Members, or advisers accepts any

liability or responsibility for the adequacy, accuracy or completeness of any
information given, nor do they make any representation or given any warranty,
express or implied, with respect to the Tender Documents or any matter on which
either of these is based (including, without limitation, any financial details contained
within the Specification and Contract Documentation). Any liability is hereby
expressly disclaimed save in the event of fraud, or in the event of specific
warranties provided within the Contract Documentation.
18.0 The Contractor agrees that where requested in writing during the term of any
Agreement for the supply Goods Works or Services it will ensure that an
appropriately authorised representative of the Contractor shall attend a Committee
meeting of the Council upon being invited to do so by the Council
19.0 Declaration
We, as acknowledged by the signature of our authorised representative, accept

these Instructions to Tender as creating a contract between ourselves and the
Council. We hereby acknowledge that any departure from the Instructions to
Tender may cause financial loss to the Council.
Signed (1) ………………………………… Status…………………………………………
Signed (2) ………………………………… Status…………………………………………
(For and on behalf of ……………………………………………………………..)
Date ……………………………………..

APPENDIX A
SHROPSHIRE COUNCIL – TENDER NO RMCB 024- BOILER/BURNER PLANT BIOMASS &

MISCELLANEOUS GAS EQUIPMENT
SERVICING SCHEDULE
In order to maintain the Boiler/Burner Plant & Miscellaneous Gas Equipment in its optimum condition, the Client should ensure that maintenance of the
system is undertaken by an approved contractor.
Item No Item Action Notes Comments
1 General All gas related work shall be undertaken in accordance

with the statutory provisions of The Gas Safety (Installation
& use) Regulations 1998.
The service work shall be carried out according to the

provisions of the relevant ACOP, British Standards and
industry guidance.
The Service Programme shall comprise the following: -
Two service visits to each scheduled property, with

a minimum period of 5 months between each
service, together with complete equipment checks
and cleans.
One overhaul visit, together with a complete

equipment check, boiler flue-way and combustion
chamber clean. This shall be known as the
Summer Service. It shall be carried out during
the period 1st April to 30th September to a
programme agreed in advance with the Client.
One inspection and service visit together with an

equipment check. This shall be known as the
Winter Service. It shall be carried out when
equipment and plant is in use, during the period 1st
October to 31st March, to a programme agreed in
advance with the Client.
Frequency of biomass boilers to go along the
9. RMCB 024 - Servicing Schedule - 2017-18RMCB 024

APPENDIX A
same lines as the above service Summer Service

and Winter Service can increase on the client’s
choice.
2 Oil & gas fired 1. Strip down burner so that all parts can be
boiler/burners and back examined & cleaned, with washers, gaskets and
boilers including any worn or broken parts replaced. Reassemble
associated equipment boiler/burner.
and miscellaneous gas
equipment
2. Clean all combustion spaces including boiler, flue

ways and transition pieces, removing by
mechanical means all hard scale deposits,
sulphur, soot and any other deposits. Remove all
waste materials from site.
3. Remake loose or damaged flue pipe joints and/or

damaged or worn boiler door joints.
4. Check operation of all emergency gas and oil

safety cut offs.
5. Check fuel lines for leaks and repair as

necessary. A tightness test shall be carried out
following repairs to gas pipework.
6. Check oil tanks, tank gauges & Watchman fill

gauges for operation and leaks. Clean contents
vision tube where fitted.
7. Inspect all thermostats, gauges and automatic air

vents within the boiler house.
8. Check system performance and plant functions at

high and low levels to ensure control integration is

APPENDIX A
being obtained.
9. Inspect condition of insulation material within the

boiler house and report any defective insulation.
If insulation is damaged and thought to contain
asbestos, then proceed in accordance with
‘Control of asbestos regulations 2006’ and notify
the Client.
10. Run up to temperature burner/boiler on service

and carry out complete combustion test using
equipment approved by the Client but owned by
the Contractor. Adjust the equipment to operate
at maximum efficiency.
11. Check for correct operation of all boiler control

and limit thermostats and flame failure devices
and report if defective.
12. Check flue stabiliser for correct operation and

reset if necessary.
13. Leave plant in a clean and tidy condition and
report on service sheet any defects not rectified
during the service visit.
14. In the case of equipment listed in Equipment

Schedule No. 2, i.e. Miscellaneous Gas
Equipment, it will be sufficient to carry out a full
service according to the equipment
manufacturer’s recommended service
instructions, whilst incorporating as many of the
15. Leave plant in a clean and tidy condition and
report on service sheet any defects not rectified
during the service visit.
16. In the case of equipment listed in Equipment

Schedule No. 2, i.e. Miscellaneous Gas
Equipment, it will be sufficient to carry out a full
service according to the equipment

APPENDIX A
manufacturer’s recommended service

instructions, whilst incorporating as many of the
3 Winter service 1. Generally inspect boiler/burner and all accessible
Period 1st October to 31st parts, clean nozzles, filters etc.
march
Oil & gas fired

boiler/burners including
associated equipment
and miscellaneous gas
equipment, excluding
back boilers
2. Check operation of all emergency gas and oil

safety cut offs.
3. Check fuel lines for leaks and repair as necessary.

A tightness test shall be carried out following
repairs to gas pipework.
4. Inspect all thermostats, gauges and automatic air

vents within the boiler house.
5. Inspect condition of insulation material within the

boiler house and report any defective insulation. If
insulation is damaged and thought to contain
asbestos, then proceed in accordance with
‘Control of asbestos regulations 2006’ and notify
the Client.
6. Carry out complete combustion test using

equipment approved by the Client but owned by
the Contractor. Adjust the equipment to operate at
maximum efficiency.
4. Biomass Service 1. Refectory Linings-Check condition

2. Boiler Flue way and Chamber-re-seal check for air
leaks and seal as necessary

APPENDIX A
3. Boiler –Reconnect test fire carry out adjust primary

and secondary tertiary combustion checks. Test
refit casing and thoroughly clean down.
4. Inspect, check for broken parts and clean
conveyors, feeders, etc.
5. Clean off any clinker, report to client if any repairs
are required.
6. Ash Removal-Inspect for wear and where
operation automatic reset controls.
7. Automatic Ignition-Clean and Check Operation and
reset. Refer to code of practice BS 5839.
8. General –Check all fuel supply valves for free
operation.
9. Combustion Check-Start up system and carry out
tests.
10. Thermostats, pressure sensors, altitude gauges
and thermostats
11. Check for correct operation and settings.

Tender Response Document
RMCB 024 - MAINTENANCE OF

BOILER/BURNER PLANT &
MISCELLANEOUS GAS
EQUIPMENT
Name of TENDERING
ORGANISATION
(please insert) George Birchall Service Ltd
1
George Birchall Service Ltd
Shropshire Council Tender Response Document
Contract Description/Specification:
The objective of the contract is for the Contractor to provide a twice yearly inspection
and maintenance of oil, gas fired and biomass boilers/burners, together with listed
ancillary equipment and other miscellaneous oil and gas fired equipment installed on
Council controlled premises, to ensure that they are maintained in a safe condition so
as to prevent risk of injury to any person or damage to any property. The Contractor
shall also provide an emergency breakdown repair service and issue ‘Landlords
Certificates’ where appropriate.
It shall further comprise of a 24 hour 365 days per year emergency breakdown repair
service for Boiler/ Miscellaneous Gas Equipment.
There are approximately 243 properties on the boiler maintenance contract and 47
properties on the miscellaneous gas equipment maintenance contract. It is a
mandatory requirement that the successful contractor holds CHAS, GAS SAFE and
OfTEC as stated in the tender documents. The maintenance contract consists of two
visits per year the summer visit to be carried out 1st April to 30th September and the
winter visit 1st October to 31st March each year.
The fixed priced contract will be for a period of up to 4 years commencing on 1st April
2017.
Instructions for the completion of this document
1. This document must be completed in its entirety with responses being given to all
questions. If you are unsure of any section/question and require further clarification,
please contact us via our Delta Tenderbox. You are recommended to keep a copy of
all tender documents and supporting documents for your own records.
2. Tenderers must also complete and sign the four certificates in Sections A1 to A4.
These must be signed;
a) Where the tenderer is an individual, by that individual;
b) Where the tenderer is a partnership, by two duly authorised partners;
c) Where the tenderer is a company, by two directors or by a director and the

secretary of the company, such persons being duly authorised for the purpose.
3. All questions require specific responses from you relating to the organisation named
in Section B Question 1.1. All information supplied must be accurate and up to date.
The Council reserves the right to refuse to consider your application if the Tender
Response Document is not fully completed or is found to be inaccurate.
4. Where copies of certificates and other details are requested a copy must
accompany the electronic copy of your Tender Response Document.
2
Contents
Section Description Page

A1 Form of Tender 7
A2 Non-Canvassing Certificate 8
A3 Non-Collusive Tendering Certificate 9
Declaration of Connection with Officers or Elected
A4 10
Members of the Council
You must sign all 4 certificates in sections A1 to A4
B Supplier Information– For information only 11
C Grounds for Mandatory Exclusion 14
D Grounds for Discretionary Exclusion 17
E Technical and Professional Ability 22
F Tender and Pricing Schedule 26
Award Criteria
Tenderers will be evaluated on the answers they provide in the ‘Tender Response
Document’. The following award criteria is made up of ‘pass/fail’ (selection)
questions and ‘weighted marked’ (award) questions and shows how each section is
to be marked.
Selection Criteria Pass/Fail Questions (Sections B to E)
This information will be provided for proof of compliance and will be judged on a pass
or fail basis. Applicants must comply with these issues to demonstrate their proven
competence, financial stability, resources and other arrangements. Questions
marked ‘For information only’ will not be assessed; however they must still be
answered in full.
Section / Question No. Selection Criteria

Section B Supplier Information– For information only
Section C Grounds for Mandatory Exclusion
Section D Grounds for Discretionary Exclusion
Section E Pass/ Fail Technical and Professional ability
In relation to discretionary exclusion grounds (section D &E):-
Financial viability: Responses will be analysed and evaluated by the Authority’s

Audit sections and will include checks via an independent agency (currently
Equifax).
If the financial analysis of the Applicant (please note financial information provided
by consortium members will be evaluated to assess the Applicant consortium as a
whole) gives cause for concern as to its ability to deliver the Contract, the Applicant
will fail this section.
If the financial analysis of the Applicant does not give any cause for concern as to its
ability to deliver the Contract – it shall be deemed to have passed the section.
3
Please note the Contracting Authority reserves the right to further check the
Financial Stability and Capacity of an applicant prior to any award of contract in the
manner set out above in order to ensure that they still pass that requirement.
For other Discretionary exclusion grounds: If in the opinion of the Contracting

Authority the responses provided casts serious doubt on the Tenderer’s ability to
perform this contract, they may be excluded.
Award Criteria – Weighted Marked Questions
Tenders will be evaluated on the answers provided in this Tender Response Document
and judged against the criteria shown in the table below. The following award criteria
is made up of ‘Quality’ and ‘Price’ and shows how each criteria is to be weighted
against each other.
Section / Question No. Award Criteria Weighting / Max Marks

Available
Price 40% (400 marks)
Section F / Q 1 Price 40 / 400 max marks
Total for price 40 / 400 max marks
Quality 60% (600 marks)
Section F Q 2.1 Methodology for undertaking the 20 / 200 max marks
contract
Section F Q 2.2 Skills and Experience of staff to 5 / 50 max marks
be used on the contract
Section F Q 2.3 Risk Assessments and Method 5 / 50 Max Marks
Statements
Section F Q 2.4 Landlord Certificate 5 / 50 Max Marks
Section F Q 2.5 Sample Card 5 / 50 Max Marks
Section F Q 2.6 Biomass Competency 5 / 50 Max Marks
Section F Q 2.7 Methodology for specific item 15 / 150 Max Marks
Total for quality 60 / 600 max marks
Quality Questions/ Scoring Scheme
Questions within the quality sections shown above will be scored using the following
scoring scheme. Each answer from the questions identified below will be given a mark
between 0 and 10 with the following meanings:
Assessment Mark Interpretation

Exceeds the requirement.
Exceptional demonstration by the Tenderer of how they will
meet this requirement by their allocation of skills and
Excellent 10
understanding, resources and quality measures. Response
identifies factors that demonstrate added value, with evidence
to support the response.
9
Satisfies the requirement with minor additional benefits
Above average demonstration by the Tenderer of how they will
Good 8 meet this requirement by their allocation of skills and
understanding, resources and quality measures. Response
identifies factors that demonstrate added value, with evidence
4
to support the response.
7
Satisfies the requirement.
Demonstration by the Tenderer of how they will meet this
Acceptable 6 requirement by their allocation of skills and understanding,
resources and quality measures, with evidence to support the
response.
5
Satisfies the requirement with minor reservations
Some minor reservations regarding how the Tenderer will meet
Minor
4 this requirement by their allocation of skills and understanding,
Reservations
resources and quality measures, with limited evidence to
support the response.
3
Satisfies the requirement with major reservations.
Considerable reservations regarding how the Tenderer will
Serious
2 meet this requirement by their allocation of skills and
Reservations
understanding, resources and quality measures, with little or no
evidence to support the response.
1
Does not meet the requirement
Does not comply and/or insufficient information provided to
demonstrate how the Tenderer will meet this requirement by
Unacceptable 0
their allocation of skills and understanding, resources and
quality measures, with little or no evidence to support the
response.
The use of odd numbers indicates an answer’s allocated mark lies between definitions.
The tender receiving the highest initial mark for Quality Criteria overall will
receive the full 600 marks available for Quality. Other tenders will receive a mark
that reflects the % difference in the initial marks between those tenders and the
tender receiving the highest initial mark for Quality overall.
Price Evaluation and scoring
The most competitively priced tender will receive the maximum mark for price being
400. Less competitive tenders will receive a % of the maximum mark that represents
the difference in cost between that tender and the most competitively priced tender.
The annual contract price will be evaluated using the rates tendered in Section F
Pricing Schedule.
The cost will be calculated as below:
The planned maintenance cost will be calculated using:
608 boiler summer services
5
608 boiler winter services
10 back boiler services
110 convector heater summer services
110 convector heater winter services
2 direct fired water heaters summer services
2 direct fired water heaters winter services
17 gas fire summer services
17 gas fire winter services
45 radiant tube heater summer services
45 radiant tube heater winter services
10 warm air unit summer services
10 warm air unit winter services
The reactive maintenance costs will be calculated as below:
500 normal hours 4 hour callouts per year to Shrewsbury

50 out of hours 4 hour callouts per year to Shrewsbury
£10,000 - parts
6
personal info
Section A:
1. Form of Tender
Form of Tender
Shropshire Council
Tender for Maintenance of Boiler/Burner Plant and Miscellaneous Gas Equipment
We confirm that this, our tender, represents an offer to Shropshire Council that if
accepted in whole, or in part, will create a binding contract for the maintenance of
Boiler/Burner Plant and Miscellaneous Gas Equipment at the prices and terms agreed
and subject to the terms of the invitation to tender documentation and the General Terms
and Conditions, copies of which we have received.
Signed ……………………………….. Name:
Date: 18th October 2016……………………
Designation: Director…………………………………………………..
Company: George Birchall Service Ltd………………………………………………….
Address: Environment House, Turner Crescent, Loomer Road,
Newcastle, Staffordshire………………………………………………………………….....
……………………………………….Post Code: ST5 7JZ………………………………
Section A:
Tel No: 01782 56688 2. Fax
Non-Canvassing Certificate
No 01782 562176………………………………………….
E-mail address: ......
Web address: www.birchall.co.uk..........................
7
personal info
Section A:
2. Non – Canvassing Certificate
Non-Canvassing Certificate
To: Shropshire Council (hereinafter called “the Council”)
I/We hereby certify that I/We have not canvassed or solicited any member officer or
employee of the Council in connection with the award of this Tender of any other
Tender or proposed Tender for the Services and that no person employed by me/us or
acting on my/our behalf has done any such act.
I/We further hereby undertake that I/We will not in the future canvass or solicit any
member officer or employee of the Council in connection with the award of this Tender
or any other Tender or proposed Tender for the Services and that no person employed
by me/us or acting on my/our behalf will do any such act.
Signed (1) ………………………………… Status: ) Director
Signed (2) …………………………………. Status: Director
Section A:
3. Non-Collusive
(For and on behalf Tendering
of George Birchall Service Ltd) Certificate
Date: 18th October 2016……………………………
8
personal info
Section A: Non-collusive Tendering Certificate

3. Non – Collusive Tendering Certificate
To: Shropshire Council (hereinafter called “the Council”)
The essence of selective tendering is that the Council shall receive bona fide
competitive Tenders from all persons tendering. In recognition of this principle:
I/We certify that this is a bona fide Tender, intended to be competitive and that I/We
have not fixed or adjusted the amount of the Tender or the rates and prices quoted by
or under or in accordance with any agreement or arrangement with any other person.
I/We also certify that I/We have not done and undertake that I/We will not do at any
time any of the following acts:-
(a) communicating to a person other than the Council the amount or approximate
amount of my/our proposed Tender (other than in confidence in order to obtain
quotations necessary for the preparation of the Tender for insurance); or
(b) entering into any agreement or arrangement with any other person that he shall
refrain from Tendering or as to the amount of any Tender to be submitted; or
(c) offering or agreeing to pay or give or paying any sum of money, inducement or
valuable consideration directly or indirectly to any person for doing or having done
or causing or having caused to be done in relation to any other Tender or proposed
Tender for the Services any act or omission.
Signed (1) ………………………………… Status: ( Director
Signed (2) ………………………………… Status: ) Director
(For and on behalf of George Birchall Service Ltd)
Date 18th October 2016……………………………………..
9
personal info
Section A:
4. Declaration of Connection with Officers or Elected
Members of the Council
Are you or any of your staff who will be affected by this invitation to tender related or
connected in any way with any Shropshire Council Elected Councillor or Employee?
No If yes, please give details:
Name Relationship
Please note:
This information is collected to enable the Council to ensure that tenders are assessed
without favouritism. Whether or not you have a connection with elected members or
employees will have no bearing on the success of your tender, but your tender will not be
considered unless this declaration has been completed.
Signed (1) ………………………………… Status ( ) Director
Signed (2) ………………………………… Status ( ) Director
(For and on behalf of George Birchall Service Ltd………)
Date 18th October 2016……………
10
SECTION B
1. Supplier Information
1.1 Supplier details Answer

Full name of the Supplier
completing the Tender George Birchall Service Limited
Registered company address Environment House, Turner Crescent, Loomer Road,

Newcastle-under-Lyme, Staffordshire. ST5 7JZ
Registered company number 2465117
Registered charity number
Registered VAT number 536 8471 18
Name of immediate parent

company
Name of ultimate parent company George Birchall Group Management Limited
i) a public limited ▢ Yes

Please mark ‘X’ in the relevant company
box to indicate your trading status ii) a limited X Yes
company
iii) a limited liability ▢ Yes
partnership
iv) other partnership ▢ Yes
v) sole trader ▢ Yes
vi) other (please ▢ Yes

specify)
i)Voluntary, ▢ Yes
Please mark ‘X’ in the relevant Community and
boxes to indicate whether any of Social Enterprise
the following classifications apply (VCSE)
to you ii) Small or Medium X Yes
Enterprise (SME) 1
iii) Sheltered ▢ Yes
workshop
iv) Public service ▢ Yes
mutual
1
See EU definition of SME: http://ec.europa.eu/enterprise/policies/sme/facts-figures-analysis/sme-definition/
11
1.2 Bidding model
Please mark ‘X’ in the relevant box to indicate whether you are;
a) Bidding as a Prime Contractor and will deliver 100% of X Yes

the key contract deliverables yourself
b) Bidding as a Prime Contractor and will use third ▢ Yes

parties to deliver some of the services
If yes, please provide details of your proposed bidding

model that includes members of the supply chain, the
percentage of work being delivered by each sub-contractor
and the key contract deliverables each sub-contractor will
be responsible for.
c) Bidding as Prime Contractor but will operate as a ▢ Yes

Managing Agent and will use third parties to deliver all of
the services
If yes, please provide details of your proposed bidding

model that includes members of the supply chain, the
percentage of work being delivered by each sub-contractor
and the key contract deliverables each sub-contractor will
be responsible for.
d) Bidding as a consortium but not proposing to create a ▢ Yes

new legal entity.
Consortium members
If yes, please include details of your consortium in the next
column and use a separate Appendix to explain the Lead member
alternative arrangements i.e. why a new legal entity is not
being created.
Please note that the Authority may require the consortium to

assume a specific legal form if awarded the contract, to the
extent that it is necessary for the satisfactory performance of
the contract.
e) Bidding as a consortium and intend to create a Special ▢ Yes

Purpose Vehicle (SPV).
Consortium members
If yes, please include details of your consortium, current Current lead member
lead member and intended SPV in the next column and Name of Special Purpose Vehicle
provide full details of the biding model using a separate
Appendix.
12
personal info
1.3 Contact details

Supplier contact details for enquiries about this tender
Name
Postal Environment House.

address Turner Crescent,
Loomer Road,
Newcastle,
Staffs
Country United Kingdom
Phone 01782 566885
Mobile 07960163288
E-mail
1.4 Licensing and registration (please mark ‘X’ in the relevant box)
Registration with a professional X Yes

1.4.1
body ▢ No
If applicable, is your business If Yes, please provide the registration number in

registered with the appropriate this box.
trade or professional register(s)
in the EU member state where Gas Safe registration No 512845
it is established (as set out in
Annex XI of directive
2014/24/EU) under the
conditions laid down by that
member state).
1.4.2 Is it a legal requirement in the X Yes As Above

state where you are ▢ No
established for you to be
licensed or a member of a If Yes, please provide additional details within this
relevant organisation in order box of what is required and confirmation that you
to provide the requirement in have complied with this.
this procurement?
13
SECTION C
2. – Grounds for Mandatory Exclusion
You will be excluded from the procurement process if there is evidence of convictions
relating to specific criminal offences including, but not limited to, bribery, corruption,
conspiracy, terrorism, fraud and money laundering, or if you have been the subject of a
binding legal decision which found a breach of legal obligations to pay tax or social security
obligations (except where this is disproportionate e.g. only minor amounts involved).
If you have answered “yes” to question 2.2 on the non-payment of taxes or social security
contributions, and have not paid or entered into a binding arrangement to pay the full
amount, you may still avoid exclusion if only minor tax or social security contributions are
unpaid or if you have not yet had time to fulfil your obligations since learning of the exact
amount due. If your organisation is in that position please provide details using a separate
Appendix. You may contact the authority for advice before completing this form.
2.1 Within the past five years, has your organisation Please indicate your
(or any member of your proposed consortium, if answer by marking ‘X’ in
applicable), Directors or partner or any other person the relevant box.
who has powers of representation, decision or control
Yes No
been convicted of any of the following offences?
X
(a) conspiracy within the meaning of section 1 or 1A of
the Criminal Law Act 1977 or article 9 or 9A of the
Criminal Attempts and Conspiracy (Northern Ireland)
Order 1983 where that conspiracy relates to participation
in a criminal organisation as defined in Article 2 of
Council Framework Decision 2008/841/JHA on the fight
against organised crime;
X
(b) corruption within the meaning of section 1(2) of the
Public Bodies Corrupt Practices Act 1889 or section 1 of
the Prevention of Corruption Act 1906;
X
(c) the common law offence of bribery;
X
(d) bribery within the meaning of sections 1, 2 or 6 of the
Bribery Act 2010; or section 113 of the Representation of
the People Act 1983;
X
(e) any of the following offences, where the offence relates
to fraud affecting the European Communities’ financial
interests as defined by Article 1 of the Convention on the
protection of the financial interests of the European
Communities:
X
(i) the offence of cheating the Revenue;
X
(ii) the offence of conspiracy to defraud;
X
(iii) fraud or theft within the meaning of the Theft Act
1968, the Theft Act (Northern Ireland) 1969, the Theft Act
1978 or the Theft (Northern Ireland) Order 1978;
14
X
(iv) fraudulent trading within the meaning of section 458
of the Companies Act 1985, article 451 of the Companies
(Northern Ireland) Order 1986 or section 993 of the
Companies Act 2006;
X
(v) fraudulent evasion within the meaning of section 170
of the Customs and Excise Management Act 1979 or
section 72 of the Value Added Tax Act 1994;
X
(vi) an offence in connection with taxation in the
European Union within the meaning of section 71 of the
Criminal Justice Act 1993;
X
(vii) destroying, defacing or concealing of documents or
procuring the execution of a valuable security within the
meaning of section 20 of the Theft Act 1968 or section 19
of the Theft Act (Northern Ireland) 1969;
X
(viii) fraud within the meaning of section 2, 3 or 4 of the
Fraud Act 2006; or
X
(ix) the possession of articles for use in frauds within the
meaning of section 6 of the Fraud Act 2006, or the
making, adapting, supplying or offering to supply articles
for use in frauds within the meaning of section 7 of that
Act;
(f) any offence listed—
X
(i) in section 41 of the Counter Terrorism Act 2008; or
X
(ii) in Schedule 2 to that Act where the court has
determined that there is a terrorist connection;
X
(g) any offence under sections 44 to 46 of the Serious
Crime Act 2007 which relates to an offence covered by
subparagraph (f);
X
(h) money laundering within the meaning of sections
340(11) and 415 of the Proceeds of Crime Act 2002;
X
(i) an offence in connection with the proceeds of criminal
conduct within the meaning of section 93A, 93B or 93C of
the Criminal Justice Act 1988 or article 45, 46 or 47 of the
Proceeds of Crime (Northern Ireland) Order 1996;
X
(j) an offence under section 4 of the Asylum and
Immigration (Treatment of Claimants etc.) Act 2004;
X
(k) an offence under section 59A of the Sexual Offences Act
2003;
X
(l) an offence under section 71 of the Coroners and Justice
15
Act 2009
X
(m) an offence in connection with the proceeds of drug
trafficking within the meaning of section 49, 50 or 51 of
the Drug Trafficking Act 1994; or
X
(n) any other offence within the meaning of Article 57(1) of
the Public Contracts Directive—
X
(i) as defined by the law of any jurisdiction outside
England and Wales and Northern Ireland; or
X
(ii) created, after the day on which these Regulations
were made, in the law of England and Wales or Northern
Ireland.
Non-payment of taxes
2.2 Has it been established by a judicial or administrative
decision having final and binding effect in accordance
with the legal provisions of any part of the United
Kingdom or the legal provisions of the country in which
your organisation is established (if outside the UK), that
your organisation is in breach of obligations related to
the payment of tax or social security contributions?
X
If you have answered Yes to this question, please use a
separate Appendix to provide further details. Please also use
this Appendix to confirm whether you have paid, or have
entered into a binding arrangement with a view to paying,
including, where applicable, any accrued interest and/or
fines?
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SECTION D
3. Grounds for discretionary exclusion - Part 1
The authority may exclude any Supplier who answers ‘Yes’ in any of the following situations
set out in paragraphs (a) to (i);
3.1 Within the past three years, please indicate if any of the following Please indicate your answer
situations have applied, or currently apply, to your organisation. by marking ‘X’ in the
relevant box.
Yes No
(a) your organisation has violated applicable obligations referred to in X
regulation 56 (2) of the Public Contract Regulations 2015 in the
fields of environmental, social and labour law established by EU
law, national law, collective agreements or by the international
environmental, social and labour law provisions listed in Annex X to
the Public Contracts Directive as amended from time to time;
(b) your organisation is bankrupt or is the subject of insolvency or X
winding-up proceedings, where your assets are being administered
by a liquidator or by the court, where it is in an arrangement with
creditors, where its business activities are suspended or it is in any
analogous situation arising from a similar procedure under the laws
and regulations of any State;
(c) your organisation is guilty of grave professional misconduct, which X
renders its integrity questionable;
(d) your organisation has entered into agreements with other X
economic operators aimed at distorting competition;
(e) your organisation has a conflict of interest within the meaning of X

regulation 24 of the Public Contract Regulations 2015 that cannot
be effectively remedied by other, less intrusive, measures;
(f) the prior involvement of your organisation in the preparation of the X

procurement procedure has resulted in a distortion of competition,
as referred to in regulation 41, that cannot be remedied by other,
less intrusive, measures;
(g) your organisation has shown significant or persistent deficiencies in X

the performance of a substantive requirement under a prior public
contract, a prior contract with a contracting entity, or a prior
concession contract, which led to early termination of that prior
contract, damages or other comparable sanctions;
(h) your organisation— X
(i) has been guilty of serious misrepresentation in supplying
the information required for the verification of the absence of
grounds for exclusion or the fulfilment of the selection criteria; or
(ii) has withheld such information or is not able to submit
supporting documents required under regulation 59 of the Public
17
Contract Regulations 2015; or
(i) your organisation has undertaken to
(aa) unduly influence the decision-making process of the X
contracting authority, or
(bb) obtain confidential information that may confer upon your X
organisation undue advantages in the procurement procedure; or
(j) your organisation has negligently provided misleading information X
that may have a material influence on decisions concerning exclusion,
selection or award.
Conflicts of interest
In accordance with question 3.1 (e), the authority may exclude the Supplier if there is a
conflict of interest which cannot be effectively remedied. The concept of a conflict of interest
includes any situation where relevant staff members have, directly or indirectly, a financial,
economic or other personal interest which might be perceived to compromise their
impartiality and independence in the context of the procurement procedure.
Where there is any indication that a conflict of interest exists or may arise then it is the
responsibility of the Supplier to inform the authority, detailing the conflict in a separate
Appendix. Provided that it has been carried out in a transparent manner, routine pre-market
engagement carried out by the Authority should not represent a conflict of interest for the
Supplier.
Taking Account of Bidders’ Past Performance
In accordance with question (g), the authority may assess the past performance of a
Supplier (through a Certificate of Performance provided by a Customer or other means of
evidence). The authority may take into account any failure to discharge obligations under the
previous principal relevant contracts of the Supplier completing this PQQ. The Authority may
also assess whether specified minimum standards for reliability for such contracts are met.
In addition, the authority may re-assess reliability based on past performance at key stages
in the procurement process (i.e. supplier selection, tender evaluation, contract award stage
etc.). Suppliers may also be asked to update the evidence they provide in this section to
reflect more recent performance on new or existing contracts (or to confirm that nothing has
changed).
‘Self-cleaning’
Any Supplier that answers ‘Yes’ to questions 2.1, 2.2 and 3.1 should provide sufficient
evidence, in a separate Appendix, that provides a summary of the circumstances and any
remedial action that has taken place subsequently and effectively “self cleans” the situation
referred to in that question. The supplier has to demonstrate it has taken such remedial
action, to the satisfaction of the authority in each case.
If such evidence is considered by the authority (whose decision will be final) as sufficient, the
economic operator concerned shall be allowed to continue in the procurement process.
In order for the evidence referred to above to be sufficient, the Supplier shall, as a minimum,
prove that it has;
● paid or undertaken to pay compensation in respect of any damage caused by the
criminal offence or misconduct;
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● clarified the facts and circumstances in a comprehensive manner by actively
collaborating with the investigating authorities; and
● taken concrete technical, organisational and personnel measures that are
appropriate to prevent further criminal offences or misconduct.
The measures taken by the Supplier shall be evaluated taking into account the gravity and
particular circumstances of the criminal offence or misconduct. Where the measures are
considered by the Authority to be insufficient, the Supplier shall be given a statement of the
reasons for that decision.
4. ECONOMIC AND FINANCIAL STANDING
FINANCIAL INFORMATION
4.1 Please provide one of the following to demonstrate your

economic/financial standing;
Please indicate your answer with an ‘X’ in the relevant box.
(a) A copy of the audited accounts for the most recent two years
X
(b) A statement of the turnover, profit & loss account, current
liabilities and assets, and cash flow for the most recent year
of trading for this organisation
(c) A statement of the cash flow forecast for the current year and
a bank letter outlining the current cash and credit position
(d) Alternative means of demonstrating financial status if any of

the above are not available (e.g. Forecast of turnover for the
current year and a statement of funding provided by the
owners and/or the bank, charity accruals accounts or an
alternative means of demonstrating financial status).
4.2 (a) Are you are part of a wider group (e.g. a subsidiary of a X Yes
holding/parent company)?
If yes, please provide the name below:
Name of the organisation George Birchall Group

Management
Relationship to the Supplier Parent Company

completing the PQQ
If yes, please provide Ultimate / parent company accounts if X No

available.
If yes, would the Ultimate / parent willing to provide a guarantee if X No
necessary?
If no, would you be able to obtain a guarantee elsewhere (e.g from a
bank?) X No
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commercial info
5. TECHNICAL AND PROFESSIONAL ABILITY
Relevant experience and contract examples
Please provide details of up to three contracts, in any

combination from either the public or private sector, that are
relevant to the Authority’s requirement. Contracts for services
should have been performed during the past three years.
VCSEs may include samples of grant funded work.
The named customer contact provided should be prepared to
provide written evidence to the Authority to confirm the
accuracy of the information provided below.
Consortia bids should provide relevant examples of where the
consortium has delivered similar requirements; if this is not
possible (e.g. the consortium is newly formed or a Special
Purpose Vehicle will be created for this contract) then three
separate examples should be provided between the principal
member(s) of the proposed consortium or Special Purpose
Vehicle (three examples are not required from each member).
Where the Supplier is a Special Purpose Vehicle, or a
managing agent not intending to be the main provider of the
supplies or services, the information requested should be
provided in respect of the principal intended provider(s) or sub-
contractor(s) who will deliver the supplies and services.
5.1 Name of customer

organisation
5.2 Point of contact in

customer
organisation
Position in the
organisation
E-mail address
5.3 Contract start date

Contract
20
commercial info
completion date
Estimated Contract
Value
5.4 In no more than

500 words, please
provide a brief
description of the
contract delivered
including evidence
as to your technical
capability in this
market.
21
commercial info
5.5 If you cannot provide at least one example for questions 6.1 to 6.4, in no more than 500 words
please provide an explanation for this e.g. your organisation is a new start-up.
22
SECTION E
6 – Project specific questions to assess Technical and Professional Ability
Suppliers who self-certify that they meet the requirements for these additional modules will be required to
provide evidence of this if they are successful at contract award stage. Please indicate your answer by
marking ‘X’ in the relevant boxes.
Further project specific questions relating to the technical and professional ability of the supplier.
6.1 - Insurance
1. Please self-certify whether you already have, or can commit to obtain, X Yes
prior to the commencement of the contract, the levels of insurance cover
indicated below: ▢ No
Employer’s (Compulsory) Liability Insurance = £5,000,000
Public Liability Insurance = £5,000,000
* It is a legal requirement that all companies hold Employer’s

(Compulsory) Liability Insurance of £5 million as a minimum. Please
note this requirement is not applicable to Sole Traders.
6.2 – Compliance with equality legislation
For organisations working outside of the UK please refer to equivalent legislation in the country
that you are located.
1. In the last three years, has any finding of unlawful discrimination been ▢ Yes
made against your organisation by an Employment Tribunal, an
Employment Appeal Tribunal or any other court (or in comparable X No
proceedings in any jurisdiction other than the UK)?
2. In the last three years, has your organisation had a complaint upheld ▢ Yes
following an investigation by the Equality and Human Rights
Commission or its predecessors (or a comparable body in any X No
jurisdiction other than the UK), on grounds or alleged unlawful
discrimination?
If you have answered “yes” to one or both of the questions in this

module, please provide, as a separate Appendix, a summary of the
nature of the investigation and an explanation of the outcome of the
investigation to date.
If the investigation upheld the complaint against your organisation,

please use the Appendix to explain what action (if any) you have taken
to prevent unlawful discrimination from reoccurring.
You may be excluded if you are unable to demonstrate to the Authority’s
satisfaction that appropriate remedial action has been taken to prevent
similar unlawful discrimination reoccurring.
3. If you use sub-contractors, do you have processes in place to check X Yes

whether any of the above circumstances apply to these other
organisations? ▢ No
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George Birchall Ltd
6.3 – Environmental Management
1. Has your organisation been convicted of breaching environmental ▢ Yes

legislation, or had any notice served upon it, in the last three years by any
environmental regulator or authority (including local authority)? X No
If your answer to the this question is “Yes”, please provide details in a
separate Appendix of the conviction or notice and details of any remedial
action or changes you have made as a result of conviction or notices
served.
The Authority will not select bidder(s) that have been prosecuted or
served notice under environmental legislation in the last 3 years, unless
the Authority is satisfied that appropriate remedial action has been taken
to prevent future occurrences/breaches.
whether any of these organisations have been convicted or had a notice
served upon them for infringement of environmental legislation? ▢ No
6.4 – Health & Safety
1. Please self-certify that your organisation has a Health and Safety Policy X Yes
that complies with current legislative requirements.
▢ No
2. Has your organisation or any of its Directors or Executive Officers been in ▢ Yes
receipt of enforcement/remedial orders in relation to the Health and Safety
Executive (or equivalent body) in the last 3 years? X No
If your answer to this question was “Yes”, please provide details in a
separate Appendix of any enforcement/remedial orders served and give
details of any remedial action or changes to procedures you have made
as a result.
The Authority will exclude bidder(s) that have been in receipt of

enforcement/remedial action orders unless the bidder(s) can demonstrate
to the Authority’s satisfaction that appropriate remedial action has been
taken to prevent future occurrences or breaches.
whether any of the above circumstances apply to these other
organisations? ▢ No
4. Do you currently have CHAS Accreditation, an external health and X Yes

safety accreditation, (Contractors Health and Safety Assessment
Scheme), OR equivalent as mutually recognised under SSIP (Safety ▢ No
Schemes In Procurement). Accepted certificates:- NHBC, EXOR,
SAFE Contractor, SMAS Worksafe, Altius VA, Eurosafe UK, BSI
OHSAS – 18001, Safe-T-Cert, FSG-Facilities Services Group & CHAS
Accreditation
This is a Mandatory Requirement
Please tick here if a copy of certificate attached 
24
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commercial info
5. If YES to 4 please supply the following details as well as a copy of any

certificates.
Accrediting Organisation:
Reference No:
Date accreditation expires or is to be renewed: 15/03/2017
Please tick here if a copy of certificate attached 
6. Are you currently Gas Safe Registered? X Yes
This is a Mandatory Requirement. ▢ No
7. Are you currently OfTEC Registered? X Yes
This is a Mandatory Requirement. ▢ No
8. Do you hold NICEIC – National Inspection Council for Electrical X Yes

Installation Contracting?
▢ No
9. If YES to 6, 7 & 8 please supply the following details as well as a copy of
any certificates.
Organisation:
Reference No:
Date membership
expires or is to be
renewed:
Please tick here if a copy of certificates attached 
10 What percentage of your Company staff who will be employed on this

service contract have been through the Enhanced DBS (Disclosure and
Barring services) checking process. (Pass/Fail) 100%
Please state any formal quality assurance systems relevant to this

contract, which your company operates i.e. (e.g. relevant ISO
equivalent – 9001:2008, 14001:2004) or EU Equivalent. (Pass/Fail)
Name of Registration Name of Date Date of

Awarding Number Quality Achieved Expiry/
Organisation/ Assurance Renewal
Body System
Please provide copies of the certificates you have given above or other
proof of the qualifications.
X Yes
25
George Birchall Ltd
▢ No
6.5 It is a requirement within the terms and conditions for this Contract that where requested in writing
during the term of the Agreement that the Contractor will ensure that an appropriately authorised
representative of the Contractor shall attend a Committee meeting of the Council upon being invited to do
so by the Council. Please confirm your acceptance of this term by ticking the box below.
SECTION F – TENDER SCHEDULE
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George Birchall Ltd
commercial info
1. Pricing Schedule – Please complete and return the attached pricing

schedule
The cost will be calculated as below:
2. Tender Specification Response - Please respond to all the

following questions and create sufficient space for your
responses by expanding the table.
2.1 This contract covers a variety of different boiler types and clients 20 / 200
groups. Please confirm that your organisation has the ability to meet max
this challenge and undertake the required contract on the Council’s marks
behalf. In this context, please confirm how you will organise this
contract within your organisation and illustrate your response with
details of similar contracts that your organisation has undertaken
including any particular difficulties faced and how these were
overcome.
27
George Birchall Ltd
commercial info
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George Birchall Ltd
commercial info
29
George Birchall Ltd
commercial info
2.2 Please complete the attached Appendix B – Staff experience forms 5 / 50

to confirm the experience details for each of your staff (including any Max
sub-contractors) who would be involved in the contract if you were Marks
successful. All relevant staff qualifications to this contract, H&S
awareness training, and staff relevant experience and competence in
all tasks required.
Please submit a detailed risk assessment and method statement for

2.3 each of elements of this contract. 5 / 50
N.B. Please refer to section 2.9 of the ‘Specification’ document for Max
more information. Marks
2.4 In order to show how you will deliver the required services to the 5 / 50
Council please provide a sample of the Landlord’s Certificate. The max
use of the standard GAS SAFE reporting (CP15 Plant marks
Commissioning & Servicing Record) form is the preferred format.
Sample of Landlord’s Certificate enclosed YES
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George Birchall Ltd
commercial info
2.5 5 / 50
Please provide a sample of the post card size service card that shall max
be completed and left on site fixed to the relevant plant or equipment. marks
Sample of service card enclosed YES
2.6 Please confirm that your company is capable and competent in 5 / 50

servicing of biomass boilers? max
YES marks
Please provide evidence of this in the form of customer reference of
where and to which site.
2.7 Please provide a methodology of how you would plan to replace a 15 / 150
leaking cast iron Boiler section Max
Marks
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George Birchall Ltd
commercial info
2.8 Pass /
24 Hour a Day 365 Days a Year Cover – This is a mandatory Fail
requirement
Companies interested in being considered for maintenance or day to

day repairs must confirm below if they can provide a 24 hour/day,
365 day/year emergency repair service with a maximum response
time to attend a site of 2 hours.
Please confirm that you agree to provide this cover?

YES
If yes, please state below how this cover will be resourced and
organised. Include names, telephone numbers (mobile and fixed) of
all individuals to be used.
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George Birchall Ltd
commercial info
Please confirm that your employees who will be employed on this Pass /
2.9 service contract have completed the Asbestos Awareness Training Fail
YES
Please enclose evidence for each employee Certificate(s)
Enclosed YES
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George Birchall Ltd
commercial info
RMCB 024 - MAINTENANCE OF BOILERS/BURNERS &

MISCELLANEOUS GAS EQUIPMENT PRICING SCHEDULE
SHROPSHIRE COUNCIL MAINTAINED PROPERTIES
DURING PERIOD 1ST APRIL 2017 TO 31ST MARCH 2018
EQUIPMENT CHARGE PER

VISIT (Excl. VAT)
Boilers/Burners:
Summer Service: -------------
Winter Service: ------------
Back boilers.: -------------
Miscellaneous Gas Equipment:
Convector Heaters
Summer Service: ------------
Winter Service: -------------
Direct Fired Water Heater.

Gas Fire.
Radiant Tube Heater.

Warm Air Unit:

Biomass Service -------------
COMPANY NAME: George Birchall Service Ltd
DATE: 18th October 2016
PLEASE RETURN WITH TENDER DOCUMENT
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George Birchall Ltd
commercial info
RMCB 024 - MAINTENANCE OF BOILERS/BURNERS &

MISCELLANEOUS GAS EQUIPMENT PRICING SCHEDULE
SHROPSHIRE COUNCIL MAINTAINED PROPERTIES
DURING PERIOD 1ST APRIL 2017 TO 31ST MARCH 2021
All Tenderers MUST provide all the following rates will be used for price evaluation as set out on Page 5.
Rates for any reactive maintenance work not included in the specification and schedules. Operative for the
period 1st April 2017 to 31st March 2021.
The following costs are to be completed

(Breakdown rates)
Hourly rate during normal working hours - …………………….
On cost + profit - ...............................
Call Out Unit Cost -
Total Cost-
Hourly rate outside normal working hours (Mon-Fri) - …………………….
On cost + profit - ...........................
Total Cost- ……………………
Hourly rate for Saturday working -
On cost + profit – ...............................
Total Cost-
Hourly rate for Sunday working
On cost + profit
Total Cost-
Hourly rate for Bank Holiday working - ………………….
On cost + profit – .................................
Total Cost-
Please note that the Call Out Unit Costs are to include the first hour on site in addition to traveling
time and millage costs
35
George Birchall Ltd
commercial info
Percentage additions on net cost of

Material to cover profit handling, etc.
Any special conditions applicable to

Overtime working
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personal & commercial info
George Birchall Service Ltd Shropshire Council

Environment House Shirehall
Turner Crescent Abbey Foregate
Loomer Road Shrewsbury
Newcastle Shropshire SY2 6ND
Stafford
11th November 2016
Emailed to:
Dear Bidder
RMCB 024 - MAINTENANCE OF BOILER/BURNER PLANT & MISCELLANEOUS GAS

EQUIPMENT
SHROPSHIRE COUNCIL
SUBJECT TO CONTRACT
This is an Award Decision Notice. We are pleased to inform you that, following the evaluation
process, Shropshire Council proposes to accept your offer in relation to the above Contract.
However, this letter is not, at this stage, a communication of Shropshire Council’s formal
acceptance of you onto the framework. A mandatory “standstill” period is now in force; this period
will end at midnight on 21st November 2016.
Subject to Shropshire Council receiving no notice during the standstill period of any intention to
legally challenge the award process, the Council aims to conclude the award after the expiry of the
standstill period.
We can confirm that your tender received the following scores and ranking:-
Criteria Your Winning Your Rank

Weighted Tenderer’s (out of all 7
Score Total tenders
Weighted received)
Marks
Quality
Price
Overall
commercial info
For your further information we would confirm that your quality submission was scored against
the published 0-10 scoring scheme and the stated award criteria and received the marks as set
out on the table overleaf. We have also included some commentary to the marks:
commercial & personal info
We will be in touch with you again at the end of the standstill period.
Premises Services Manager Senior South Team Leader

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RMCB 024 Maintenance of Boiler Burner Plant and Miscellaneous Gas Equipment Disclosed 1

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UK-Shrewsbury: Repair and maintenance services of boilers.

UK-Shrewsbury: Repair and maintenance services of boilers.

Section II: Object

II.1.3) Type of contract: SERVICES

II.2.2) Additional CPV codes:

II.2.10) Information about variants:

Section III: Legal, Economic, Financial And Technical Information

III.2) Conditions related to the contract

Section IV: Procedure

IV.1.3) Information about a framework agreement or a dynamic purchasing system

IV.1.6) Information about electronic auction:

IV.2.4) Languages in which tenders or requests to participate may be submitted: English,

IV.2.7) Conditions for opening of tenders:

Section VI: Complementary Information

To respond to this opportunity, please click here:

Commissioning Development & Procurement

Tel: (01743) 252993

RMCB 024 - MAINTENANCE OF BOILER/BURNER PLANT & MISCELLANEOUS GAS

1. Instructions for Tendering (for completion and return)

o Tenders are to be submitted through Delta, our electronic tender portal

Tenders cannot be accepted if:

As part of its sustainability policy, Shropshire Council encourages tenderers to minimise

Commissioning Development and Procurement Manager

RMCB 024 -Maintenance of Boiler/Burner Plant Miscellaneous Gas

Proposed role in the context of this

Time with present company

Date when member first

Company Name: …………………………………………………………………………………

GOODS SERVICES AND WORKS

"Council System" the Council's computing environment (consisting of hardware, software

‘Regulated Activity’ in relation to children, as defined in Part 1 of Schedule 4 to the

"Software" Specially Written Software, Contractor Software and Third Party

‘Sub-Contract’ any contract or agreement, or proposed contract or agreement between

3 SPECIFICATION AND QUALITY OF THE GOODS, SERVICES AND WORKS

4 ALTERATIONS TO THE SPECIFICATION OF GOODS AND SERVICES

5 PRICE AND PAYMENT

7. LOSS OR DAMAGE IN TRANSIT

10 TITLE - PASSING PROPERTY

11 THE COUNCIL’S OBLIGATIONS

a) co-operate with the Contractor;

14 TERMINATION AND CANCELLATION

15 PREVENTION OF BRIBERY (W) (Z)

15.1 The Contractor:

15.2 The Contractor shall:

15.6 Any notice of termination under clause 15.5 must specify:

15.7 Despite clause 42 (Disputes), any dispute relating to:

16 INTELLECTUAL PROPERTY RIGHTS

19 ASSIGNMENT, TRANSFER AND SUB-CONTRACTING

19.1 The Council may, subject to clause 19.2:

23 CONFIDENTIALITY (W) (Z)

23.6 Clause 23.5 shall not apply to the extent that:

23A AGREEMENT STATUS AND TRANSPARENCY (W) (Z)

25 PROTECTION OF PERSONAL DATA

25.2 The Contractor shall:

25.2.8 notify the Council (within five Working Days) if it receives:

25.2.11 provide a written description of the technical and organisational methods

26 COUNCIL DATA AND PERSONAL INFORMATION AUDITS

28.5 The Contractor shall:

29. EQUALITIES (W) (Z)