Manual Arc5402agw
Manual Arc5402agw
Manual Arc5402agw
User’s Manual
V1.0.1
Trademark
Disclaimer
Within the scope allowed by applicable laws, in any case, this company won’t compensate
any special, contingent, indirect and secondary damages resulting from relevant contents
and products described in this document, nor compensate any losses in profits, data,
reputation, document loss or expected savings.
Products described in this document are provided “as is”. Unless required by applicable
laws, this company doesn’t provide any express or implicit guarantees for all contents in
the document, including but not limited to guarantees for marketability, quality satisfaction,
application to specific purpose and non-infringement of third-party rights.
This document is for reference only. Please refer to the actual product for more details.
The user shall undertake any losses resulting from violation of guidance in the document.
In case that PDF document cannot be opened, please upgrade the reading tool to the
latest version or use other mainstream reading tools.
This company reserves rights to revise any information in the document anytime; and the
revised contents will be added to the new version without prior announcement. Some
functions of the products may be slightly different before and after revision.
The document may include technically inaccurate contents, inconsistencies with product
functions and operations, or misprint. Final explanations of the company shall prevail.
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Cybersecurity Recommendations
Mandatory actions to be taken towards cybersecurity
2. Update Firmware
As is standard procedure in the tech-industry, we recommend keeping NVR, DVR, and IP
camera firmware up-to-date to ensure the system is current with the latest security patches and
fixes.
3. Enable HTTPS/SSL:
Set up an SSL Certificate to enable HTTPS. This will encrypt all communication between your
devices and recorder.
4. Enable IP Filter:
Enabling your IP filter will prevent everyone, except those with specified IP addresses, from
accessing the system.
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● Only forward the HTTP and TCP ports that you need to use. Do not forward a huge range of
numbers to the device. Do not DMZ the device's IP address.
● You do not need to forward any ports for individual cameras if they are all connected to a
recorder on site; just the NVR is needed.
10. UPnP:
● UPnP will automatically try to forward ports in your router or modem. Normally this would be a
good thing. However, if your system automatically forwards the ports and you leave the
credentials defaulted, you may end up with unwanted visitors.
● If you manually forwarded the HTTP and TCP ports in your router/modem, this feature should
be turned off regardless. Disabling UPnP is recommended when the function is not used in real
applications.
11. SNMP:
Disable SNMP if you are not using it. If you are using SNMP, you should do so only temporarily,
for tracing and testing purposes only.
12. Multicast:
Multicast is used to share video streams between two recorders. Currently there are no known
issues involving Multicast, but if you are not using this feature, deactivation can enhance your
network security.
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Ideally, you want to prevent any unauthorized physical access to your system. The best way to
achieve this is to install the recorder in a lockbox, locking server rack, or in a room that is
behind a lock and key.
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Preface
Overview
This document elaborates device structure, installation and system functional operation of
video alarm control panel.
Symbol Definition
The following symbols may appear in this document. And their meanings are as follows:
Symbol Note
It means that it can help you to solve some problems or save your time.
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Important Safeguards and Warnings
The following description is the correct application method of the device. Please read the
manual carefully before use, in order to prevent danger and property loss. Strictly conform to
the manual during application and keep it properly after reading.
Operating Requirement
Please modify default password timely after device deployment, in order not to be
embezzled.
Please don’t place and install the device in an area exposed to direct sunlight or near heat
generating device.
Please don’t install the device in a humid, dusty or fuliginous area.
Please keep its horizontal installation, or install it at stable places, and prevent it from
falling.
Please don’t drip or splash liquids onto the device; don’t put on the device anything filled
with liquids, in order to prevent liquids from flowing into the device.
Please install the device at well-ventilated places; don’t block its ventilation opening.
Use the device only within rated input and output range.
Please don’t dismantle the device arbitrarily.
Please transport, use and store the device within allowed humidity and temperature range.
Power Requirement
Please make sure to use batteries according to requirements; otherwise, it may result in
fire, explosion or burning risks of batteries!
To replace batteries, only the same type of batteries can be used!
The product shall use electric cables (power cables) recommended by this area, which
shall be used within its rated specification.
Please use power supply that meets SELV (safety extra low voltage) requirements, and
supply power with rated voltage that conforms to Limited Power Source in IEC60950-1. For
specific power supply requirements, please refer to device labels.
Products with category I structure shall be connected to grid power output socket, which is
equipped with protective grounding.
If power plug or appliance coupler is a disconnecting device, please keep its convenient
operation.
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Table of Contents
Legal Statement ..................................................................................................................................................... I
Cybersecurity Recommendations ................................................................................................................... II
Preface .................................................................................................................................................................... V
Important Safeguards and Warnings ............................................................................................................. VI
1 Overview .............................................................................................................................................................. 1
1.1 Product Introduction ................................................................................................................................. 1
1.2 Product Function ....................................................................................................................................... 1
1.3 Typical Network ......................................................................................................................................... 1
2 Device Structure ................................................................................................................................................ 3
2.1 Structure Dimension ................................................................................................................................. 3
2.2 Front Panel ................................................................................................................................................ 4
2.3 Rear Panel ................................................................................................................................................. 5
3 Installation ........................................................................................................................................................... 7
3.1 SD Card Installation.................................................................................................................................. 7
3.2 SIM Card Installation ................................................................................................................................ 7
3.3 Battery Installation .................................................................................................................................... 8
3.4 Cable Installation....................................................................................................................................... 9
3.5 Host Installation ......................................................................................................................................... 9
3.5.1 86 Box Installation ......................................................................................................................... 9
3.5.2 Non-86 Box Installation .............................................................................................................. 10
4 Operation Instruction.......................................................................................................................................11
4.1 Password Setting .....................................................................................................................................11
4.1.1 First Login......................................................................................................................................11
4.1.2 Not First Login ..............................................................................................................................11
4.2 Homepage Introduction .......................................................................................................................... 12
4.3 Network Setting ....................................................................................................................................... 14
4.3.1 Wired Network ............................................................................................................................. 14
4.3.2 WIFI ............................................................................................................................................... 15
4.3.3 2G .................................................................................................................................................. 16
4.3.4 P2P ................................................................................................................................................ 17
4.4 Wireless Enrollment ................................................................................................................................ 18
4.4.1 Add Wireless Device ................................................................................................................... 19
4.4.2 Delete Wireless Device .............................................................................................................. 20
4.5 Camera Management............................................................................................................................. 21
4.5.1 Add Camera ................................................................................................................................. 21
4.5.2 Modify/View Camera Parameters ............................................................................................. 23
4.5.3 Delete Camera ............................................................................................................................ 24
4.6 RFID Management ................................................................................................................................. 24
4.6.1 Add RFID Card ............................................................................................................................ 24
4.6.2 Delete RFID Card........................................................................................................................ 25
4.7 Zone Setting ............................................................................................................................................ 25
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4.8 Mode Setting............................................................................................................................................ 27
4.9 PGM Setting ............................................................................................................................................ 28
4.10 Event Reporting Setting ....................................................................................................................... 29
4.11 Time Setting ........................................................................................................................................... 29
4.11.1 Time Setting ............................................................................................................................... 29
4.11.2 DST Setting ................................................................................................................................ 30
4.11.3 Time Format ............................................................................................................................... 31
4.12 Call Center Setting................................................................................................................................ 31
4.13 Delay and Volume Setting ................................................................................................................... 32
4.14 SD Card Format .................................................................................................................................... 33
4.15 Initialization ............................................................................................................................................ 34
4.15.1 Reboot ........................................................................................................................................ 34
4.15.2 Initialization ................................................................................................................................ 34
4.16 Info .......................................................................................................................................................... 34
4.16.1 View Device Log ....................................................................................................................... 34
4.16.2 View Version Info ...................................................................................................................... 35
4.17 Event ....................................................................................................................................................... 36
4.17.1 Search and View Events .......................................................................................................... 36
4.17.2 Play Record ............................................................................................................................... 37
4.17.3 Backup Video............................................................................................................................. 37
4.18 Arm and Disarm..................................................................................................................................... 38
4.18.1 Arm and Disarm with Shortcut Keys ...................................................................................... 38
4.18.2 Arm and Disarm with Card....................................................................................................... 40
4.18.3 Arm and Disarm with Remote Control ................................................................................... 41
4.18.4 Arm and Disarm with Mobile Phone APP .............................................................................. 42
4.19 Duress Password .................................................................................................................................. 42
4.20 View Zone Alarm Info ........................................................................................................................... 42
4.21 Sound Recording and Playback ......................................................................................................... 43
4.21.1 Sound Recording ...................................................................................................................... 43
4.21.2 Playback ..................................................................................................................................... 43
4.22 Video Preview ........................................................................................................................................ 43
Appendix 1 Operating Instructions of Input Method ................................................................................. 44
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1 Overview
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Figure 1-1
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2 Device Structure
Figure 2-1
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Figure 2-2
Figure 2-3
Key or Icon Description
0~9 Enter number 0~9, page up/down.
Enter English letters A~Z and a~z.
A~Z
In homepage, press [1] to customize arm quickly; press [2]
to view failure alarm info; press [3] to view zone alarm info.
Return to homepage.
Switch the input method.
Enter point (.).
Return to previous menu.
Delete info.
Exit recording playback/video preview interface.
Move up.
Move down.
OK Confirm.
SOS Press this key for 3s, to give an emergency alarm.
Disarm.
Away arm.
Stay arm.
Long press it to record audio, up to 30s each time. Save it
in system.
Press it once, to play the last recording.
Press it to preview video. Then, press [ ] or [ ] to switch
the channel.
The indicator turns on in case of detector offline or main
power off.
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Key or Icon Description
Red light on during arm.
Figure 2-4
Port/slot Description
Battery Case Install 1900mAh battery; provide emergency power when
12V power supply fails. Please refer to “3.3 Battery
Installation” for details.
USB Port USB port connects storage device to backup linkage video
in event info.
Tamper Switch Prevent individuals from dismantling the device.
Wiring Duct After arrangement, cables go out of wiring duct.
Cable Port Please refer to Figure 2-5 for mark of every pin. Detailed
descriptions are as follows:
PWR: 12V power input port.
AUX: 12V auxiliary power output.
GND: ground.
Z1/2: two-channel wired zone input.
RING-O/TIP-O: telephone line port.
NO/COM: 1-channel relay alarm output.
BELL: wired siren output.
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Port/slot Description
RING-I/TIP-I: telephone port.
485-A/485-B: 485 device port.
LAN: network port.
SIM Card Slot Support SIM cards of local operators.
Initialization Hole Insert both ends of the cable into two holes for about 5s, so
as to restore factory settings.
Table 2-2
Figure 2-5
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3 Installation
SD card can only be installed and dismantled when the power is off. To dismantle SD card,
press it inward a bit, so SD card will pop up slightly and can be taken out with a tool.
Figure 3-1
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Figure 3-2
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Figure 3-3
Figure 3-4
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Figure 3-5
Figure 3-6
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4 Operation Instruction
Figure 4-1
Step 1 Press [ ] or [ ] to select text box, and press numeric key to input “Password” and
“Confirm”.
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Figure 4-2
Step 3 Press [ ] or [ ], select the text box, and press numeric keys to enter “Old
Password”, “New Password” and “Confirm”.
Figure 4-3
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Symbol Description
Mobile signal strength symbol of SIM card, representing that SIM
card has been installed.
WIFI network symbol, representing that WIFI connection is enabled.
The device supports battery power supply. When main power and
battery co-exist and the battery is not full, the battery will be
charged. The interface displays battery symbol and electric quantity
percentage.
Display current system time at the homepage and status bar, such
as 18:28.
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Symbol Description
WIFI, 2G and P2P.
Others: Set time delay, exit/ screen lock time, volume and key
tone.
Initialization: reboot the device or restore factory setting.
Alarm center: Set alarm center info, supporting 2 groups of
alarm center.
Table 4-1
Figure 4-4
Step 4 Press [ ] or [ ], select the text box, and press numeric keys to enter new address
field info.
Repeat the operation to modify “IP Address”, “Subnet Mask”, “Default Gateway”,
“DNS1” and “DNS2”.
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4.3.2 WIFI
The device supports WIFI network connection.
Step 1 In the homepage, press [ ] or [ ], select “System” and press [OK].
Step 2 Press [ ] or [ ], select “Network” and press [OK].
Step 3 Press [ ] or [ ], select “WIFI” and press [OK].
The interface is shown in Figure 4-5.
Figure 4-5
Figure 4-6
Step 6 Press [ ] or [ ], select needed WIFI and press [OK] to input password. Start
connection.
If the interface displays WIFI info as shown in Figure 4-7, it means that the connection
is successful. If it displays “Not Connected”, it means that connection has failed. Please
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search and connect again.
Pairing function is used when the device connects WIFI network, with which
mobile phone APP is connected. When mobile phone APP inputs WIFI password
to connect, the device chooses “Pairing” to connect this WIFI network. For details,
please refer to user’s manual of mobile phone APP.
For password input operation, please refer to “Appendix 1 Operating Instructions
of Input Method”.
Figure 4-7
4.3.3 2G
Support SIM card; report alarm and failure events through SMS (short message service).
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Figure 4-8
number and press [OK]. Press [ ] or [ ] again, select and press [OK], to add
the phone number to the list.
Repeat above steps to input other phone numbers, as shown in Figure 4-9.
Figure 4-9
Step 7 Press [ ] or [ ], select “Save” and press [OK] to save the settings.
4.3.4 P2P
Enable P2P function, open mobile phone APP, directly input the SN or scan QR code to get SN,
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save setting and then you can arm/disarm on APP to manage more than one device.
Step 1 In the homepage, press [ ] or [ ], select “System” and press [OK].
Step 2 Press [ ] or [ ], select “Network” and press [OK].
Step 3 Press [ ] or [ ], select “P2P” and press [OK].
The interface is shown in Figure 4-10.
Figure 4-10
Step 4 Press [OK] to enable or disenable P2P function, as shown in Figure 4-11. After
enabling P2P function, you can scan QR code with APP or directly enter SN to add
device and access management device. Please refer to relevant user’s manual for
details.
Figure 4-11
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4.4.1 Add Wireless Device
Step 1 In the homepage, press [ ] or [ ], select “Setting”, then select “Enroll” and press
[OK].
The interface is shown in Figure 4-12.
Figure 4-12
Figure 4-13
Step 3 Enrollment ways between wireless devices and panel refers to the following
introductions for details.
Wireless detector/siren/panic button enrollment
Power on the detector/siren/panic button. Its indicator light is normally on and then
flashes fast, representing that it enters enrollment mode and starts enrollment.
Enrollment success: detector/siren/panic button info is displayed on LCD screen.
Enrollment failure: detector/siren/panic button’s red light flashes slowly for 3 times.
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Repeat above steps, until it is paired successfully. Alternatively, slide the
tamperproof switch of the case manually to make red light flash fast until it is
paired successfully.
Figure 4-14
Remote control enrollment
Press any key for 3s. If this remote control info is displayed on LCD screen, it
means that enrollment is successful; otherwise, enrollment has failed; please
enroll again.
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Figure 4-15
Step 3 Press [ ] or [ ], select in the corresponding wireless device column, and press
[OK]. “Confirm” prompt box will pop up.
Step 4 Press [ ] or [ ], select “Yes” and press [OK] to delete it.
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Figure 4-16
Search
Figure 4-17
2. Press [ ] or [ ], select a camera and press [OK].
Add the camera, as shown in Figure 4-18.
Figure 4-18
Manual adding
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Figure 4-19
2. Press [ ] or [ ], select corresponding parameter text box, input numbers, or
input them by reference to “Appendix 1 Operating Instructions of Input Method”.
For specific parameter descriptions, please refer to Table 4-2.
Parameter Description
Channel The system identifies idle channel number automatically,
which cannot be modified.
Rstp Port Input RTSP port number of the camera. It is 554 by
default.
Http Port Input HTTP communications port number of the camera.
It is 80 by default.
TCP Port It is service port of TCP protocol, to be set according to
the user’s actual needs. It is 37777 by default.
IP Address Input IP address of the camera.
Username/ Input username and password to login the camera.
Password
Protocol Select from Private and Onvif according to actual
conditions. Press [OK] to switch.
Pre-record Pre-record time before linkage alarm recording.
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4.5.3 Delete Camera
Step 1 In the homepage, press [ ] or [ ], select “Setting” and press [OK].
Step 2 Press [ ] or [ ], select “Camera” and press [OK].
Step 3 Press [ ] or [ ], select and press [OK]. Delete the corresponding camera.
Figure 4-20
Step 3 Press [ ] or [ ], select and press [OK]. Enter card-swiping interface, as shown
in Figure 4-21.
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Figure 4-21
Step 4 Swipe FRID card in the card-swiping zone.
Display ID, representing successful identification. Then, press [ ] or [ ], select
“Name” text box and press [OK] to enter card name.
Step 5 Press [ ] or [ ], select “Save” and press [OK] to save the settings.
Step 3 Press [ ] or [ ], select and press [OK] to delete this RFID card.
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Figure 4-22
Step 3 Press [ ] or [ ], select a zone to be set and press [OK].
The interface is shown in Figure 4-23.
Figure 4-23
Step 4 Press [ ] or [ ], select parameters and press [OK] to select or modify.
For specific parameter descriptions, please refer to Table 4-3.
Parameter Description
Name Set zone name, which will be shown in linkage SMS in case of alarm
linkage. For specific settings, please refer to “Appendix 1 Operating
Instructions of Input Method”.
Zone No. It is identified automatically and cannot be set.
Alarm Out After selection, output a linkage alarm when an alarm is triggered in
the zone.
Internal After selection, internal siren will send sound when an alarm is
Siren triggered in the zone.
Siren After selection, siren will send an alarm when an alarm is triggered in
the zone.
SMS After selection, alarm info will be sent by SMS when an alarm is
triggered in the zone.
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Parameter Description
PSTN Two check boxes represent PSTN 1 and PSTN 2 respectively.
After selection, alarm info will be reported to the selected PSTN when
an alarm is triggered in the zone.
Record Four check boxes represent record channel 1~ 4.
Channel After selection, the selected channel will start recording when an
alarm is triggered in the zone.
Record Press numeric key to input record time.
Time After setting record time, videos will be recorded within the time period
when alarm is triggered.
Table 4-3
Step 5 Press [ ] or [ ], select “Save” and press [OK] to save the settings.
Figure 4-24
Step 3 Press [ ] or [ ], select “Stay” and press [OK].
The interface is shown in Figure 4-25.
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Figure 4-25
Step 4 Press [ ] or [ ], press [OK] and select the zones.
Figure 4-26
Step 3 Press [ ] or [ ]; select corresponding parameter text box.
Step 4 Press numeric keys to input time value.
Step 5 Press [ ] or [ ], select “Save” and press [OK] to save the settings.
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4.10 Event Reporting Setting
Set reporting position of alarm info in case of SOS, power off and tamper.
Step 1 In the homepage, press [ ] or [ ], select “Setting” and press [OK].
Step 2 Press [ ] or [ ], select “Other” and press [OK].
The interface is shown in Figure 4-27.
Figure 4-27
Step 3 Press [ ] or [ ], select corresponding check box and press [OK] to select or cancel.
Step 4 Press [ ] or [ ], select “Save” and press [OK] to save the settings.
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Figure 4-28
Step 4 Press [ ] or [ ], select Year/Month/Day/Hour/Minute/Second text box, and press
numeric keys to input numbers.
Step 5 Press [ ] or [ ], select “Save” and press [OK] to save the settings.
Figure 4-29
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time period.
Step 6 Press [ ] or [ ], select “Save” and press [OK] to save the settings.
Figure 4-30
Step 4 Press [ ] or [ ], select corresponding check box and press [OK] to switch format.
For specific parameter descriptions, please refer to Table 4-4.
Parameter Description
Date Format It includes yyyy MM dd, MM dd yyyy and dd MM yyyy.
yyyy represents year, MM represents month and dd
represents day.
Separator It includes “-”, “.” and “/”.
Time Zone Please set according to local time zone.
Table 4-4
Step 5 Press [ ] or [ ], select “Save” and press [OK] to save the settings.
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Figure 4-31
Step 3 Press [ ] or [ ], select “Call Group” text box and press [OK].
Switch between Call Center 1 and Call Center 2. Taking “1” for example, it means to
view or set Call Center 1.
Step 4 Press [ ] or [ ], select other parameter text boxes, input with input method or
numeric keys, and thus set “Name”, “Number” and “User Code” of this call center.
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Figure 4-32
Step 3 Press [ ] or [ ], select corresponding parameter text boxes, and press numeric
keys to input time value.
For introduction to every parameter, please refer to Table 4-5.
Figure 4-33
Step 3 Press [OK]. Pop up a confirmation prompt box.
Step 4 Press [ ] or [ ], select “Yes” and press [OK].
It will display “Successful Format”. In case that it displays failure, please format it
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again.
4.15 Initialization
Reboot the device or restore factory defaults.
4.15.1 Reboot
Step 1 In the homepage, press [ ] or [ ], select “System” and press [OK].
Step 2 Press [ ] or [ ], select “Initialization” and press [OK].
Step 3 Press [ ] or [ ], select “Reboot” and press [OK]. Pop up a confirmation prompt box.
Step 4 Press [ ] or [ ], select “Yes” and press [OK]. The device will be rebooted.
4.15.2 Initialization
Step 1 In the homepage, press [ ] or [ ], select “System” and press [OK].
Step 2 Press [ ] or [ ], select “Initialization” and press [OK].
Step 3 Press [ ] or [ ], select “Initialization” and press [OK].
Pop up a confirmation prompt box.
Step 4 Press [ ] or [ ], select “Yes” and press [OK].
It displays “Rebooting…” The device will be rebooted and restore factory defaults.
4.16 Info
View device log and info.
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Figure 4-34
The last 45 log info is displayed. Press numeric keys to page up and down.
Figure 4-35
Step 5 Press [ ] or [ ], select a log and press [OK] to view detailed info.
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Figure 4-36.
Figure 4-36
4.17 Event
Search and view events; backup linkage videos of the events.
Figure 4-37
Display the last 45 events; press numeric keys to page up and down.
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numeric keys to input numbers. Then, press [ ] or [ ], select “Search” to display the
last 45 events within the stipulated time period.
Figure 4-38
Step 3 Press [ ] or [ ], select an event and press [OK] to view detailed info.
Figure 4-39
Step 2 Press [ ] or [ ], select record channel and press [OK] to select it.
Step 3 Press [ ] or [ ], select “Play” and press [OK] to play and preview the record.
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With search function, search event info that needs to backup videos.
Insert USB disk.
Before arm, please make sure the zone you intend to arm has been added to corresponding
arm mode.
Figure 4-40
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4.18.1.2 Away Arm
Figure 4-41
Figure 4-42
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4.18.1.4 Disarm
Figure 4-43
Before arming, make sure that all designated zones are in “away arm” mode.
4.18.2.1 Arm
In disarmed status, swipe a card at card-swiping area. The system beeps all along, and enters
exit delay countdown, LCD shows “Arm” at the top; zones with “away arm” mode enter armed
status. Exit zones before countdown ends, which will not trigger alarm.
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Figure 4-44
4.18.2.2 Disarm
In armed status, swipe a card at card-swiping area. The system beeps twice, and LCD shows
“Disarm” at the top. Remove the last arm, and all zones enter disarmed status.
Before arming, make sure that all designated zones are in corresponding armed mode.
Figure 4-45
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4.18.4 Arm and Disarm with Mobile Phone APP
The system supports to arm and disarm with mobile phone APP. For specific operation, please
refer to user’s manual of mobile phone APP.
means that the zone is in alarm status; means that the zone is in abnormal status;
In case of zone alarm in armed status, “Zone” interface will pop up automatically, so as to view
zone info.
Figure 4-46
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4.21 Sound Recording and Playback
4.21.1 Sound Recording
4.21.2 Playback
Press [ ] to play the last recording.
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Appendix 1 Operating Instructions of Input Method
During setting of some parameters, switch among English capital letter and small letter, number
and symbol. For example, modify zone name to be door12 in the following steps.
Step 1 At zone configuration interface, press [ ] or [ ], select name text box and press
[OK]. Input method will pop up, as shown in Figure 4-47.
Figure 4-47
Step 2 Press [ ] to switch to numeric input status, press numeric keys to input “12”, as
shown in Figure 4-48.
Figure 4-48
Step 3 Press [OK] to input info into the text box.
When pressing numeric keys to select, press [ ] or [ ] to page up and down, in case
that the required content doesn’t appear in the present page.
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