Hipath 3000
Hipath 3000
Hipath 3000
Content 0
1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
1.1 Important Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
1.2 Maintenance Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
1.3 About the Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
1.4 Conventions for this Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
1.5 The OpenStage Family . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
1.5.1 OpenStage 60/80 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
1.5.2 OpenStage 40 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
1.5.3 OpenStage 20 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
1.5.4 OpenStage 15 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
1.6 Administration Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
1.6.1 Web-based Management (WBM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
1.6.2 Deployment Service (DLS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
1.6.3 Local Phone Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
2 Startup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
2.1 Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
2.2 Assembling and Installing the Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
2.2.1 Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
2.2.2 Connectors at the bottom side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
2.2.3 Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
2.2.4 Connecting the Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
2.2.5 Key Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
2.3 Quick Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
2.3.1 Access the Web Interface (WBM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
2.3.2 Basic Network Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
2.3.3 Extended Network Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
2.3.4 VLAN Discovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
2.3.4.1 Using a Vendor Class . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
2.3.4.2 Using Option #43 "Vendor Specific" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16
2.3.5 DLS Server Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18
2.3.5.1 Using Vendor Class . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18
2.3.5.2 Using Option #43 "Vendor Specific" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-25
2.3.6 HFA Gateway Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-27
2.3.7 Using the Web Interface (WBM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-27
2.3.8 Using the Local Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-27
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3 Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
3.1 Access via Local Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
3.2 LAN Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
3.2.1 LAN Port Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
3.2.2 VLAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
3.2.2.1 Automatic VLAN discovery using DHCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
3.2.2.2 Automatic VLAN discovery using LLDP-MED (V2) . . . . . . . . . . . . . . . . . . . . 3-10
3.2.2.3 Manual configuration of a VLAN ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
3.3 IP Network Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
3.3.1 Quality of Service (QoS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
3.3.1.1 Layer 2 / 802.1p . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
3.3.1.2 Layer 3 / Diffserv . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14
3.3.2 Use DHCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16
3.3.3 IP Address - Manual Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18
3.3.4 Default Route/Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19
3.3.5 Specific IP Routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20
3.3.6 DNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21
3.3.6.1 DNS Domain Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21
3.3.6.2 DNS Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22
3.3.6.3 Terminal Hostname (V2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-23
3.3.7 Configuration & Update Service (DLS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24
3.3.8 SNMP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-25
3.4 HiPath Service Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-28
3.5 System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-29
3.5.1 System Identity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-29
3.5.2 HFA Gateway Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-29
3.5.3 HFA Emergency Gateway Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-31
3.5.4 Server and Standby Server ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-32
3.5.5 Redundancy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-33
3.5.6 Emergency number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-35
3.5.7 LIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-35
3.5.8 Not Used Timeout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-37
3.5.9 Energy Saving (OpenStage 40/60/80) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-38
3.5.10 Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-39
3.5.10.1 SNTP is available, but no automatic configuration by DHCP server . . . . . . 3-39
3.5.11 Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-41
3.6 Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-43
3.6.1 Canonical Dialing Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-43
3.6.2 Canonical Dial Lookup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-47
3.7 Mobility (OpenStage 60/80, V1R3 Onwards) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-49
3.7.1 Platform Specific Behaviour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-50
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Overview
Important Notes
1 Overview
For safety reasons the phone should only be operating using the supplied plug in power
Q unit.
Use only original accessories!
Using other accessories may be dangerous, and will invalidate the warranty, extended
manufacturer’s liability and the CE mark.
Never open the telephone or add-on equipment. If you encounter any problems, con-
tact System Support.
Installation requirement for USA, Canada, Norway, Finland and Sweden: Connection
to networks which use outside cables is prohibited. Only in-house networks are permit-
ted.
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Overview
Maintenance Notes
Use only original accessories. Using other accessories may be dangerous, and
will invalidate the warranty and the CE mark.
Never open the telephone or a key module. If you encounter any problems, con-
tact System Support.
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Overview
The OpenStage HFA Family
9
5
1 6 7
3
8
4
10
1 The Handset lets you pick up and dial calls in the usual manner.
2 The Graphics Display provides intuitive support for telephone operation.
3 The user-friendly Application Keys provide easy access to your telephone’s
applications.
4 With the TouchGuide, the user/administrator can navigate in the various pho-
ne functions, applications, and configuration menus.
5 You can customize your telephone in line with your personal needs by assig-
ning individual phone numbers and functions to the Program Keys.
6 Press the Function Keys to access frequently used telephony functions.
7 The Audio Keys let you optimize the audio settings on your telephone.
8 With the TouchSlider, the user can adjust the volume, e.g. of ringtones.
9 Inbound calls are visually signaled on the alert bar.
10 The keypad is used for entering phone numbers and text.
[Feature overview]
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Overview
The OpenStage HFA Family
8
5
2
1
6 7
4 9
1 The Handset lets you pick up and dial calls in the usual manner.
2 The Graphics Display provides intuitive support for telephone operation.
3 The user-friendly Application Keys provide easy access to your telephone’s
applications.
4 With the Navigation Key, the user/administrator can navigate in the various
phone functions, applications, and configuration menus.
5 You can customize your telephone in line with your personal needs by assig-
ning individual phone numbers and functions to the Program Keys.
6 Press the Function Keys to access frequently used telephony functions.
7 The Audio Keys let you optimize the audio settings on your telephone.
8 Inbound calls are visually signaled on the Call Display.
9 The keypad is used for entering phone numbers and text.
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Overview
The OpenStage HFA Family
2
1
3 4
5 6
1 The Handset lets you pick up and dial calls in the usual manner.
2 The Display provides intuitive support for telephone operation.
3 The user-friendly Application Keys provide easy access to your telephone’s
applications.
4 Press the Function Keys to access frequently used telephony functions.
5 With the Navigation Key, the user/administrator can navigate in the various
phone functions, applications, and configuration menus.
6 The keypad is used for entering phone numbers and text.
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Overview
The OpenStage HFA Family
1
2
3 4
6 7
1 With the Handset, the user can pick up and dial calls in the usual manner.
2 The Display provides intuitive support for telephone operation.
3 With the Audio Keys, the user can optimize the audio settings.
4 Press the Function Keys to access frequently used telephony functions.
5 The Keypad is used for entering phone numbers and text.
6 With the Navigation Keys, the user/administrator can navigate in the various
phone functions, applications, and configuration menus.
7 The Program Keys enable the user to customize the telephone in line with
his/her personal needs by assigning individual phone numbers and functions.
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Overview
Administration Interfaces
As long as the IP connection is not properly configured, you have to use this method
> to set up the phone.
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Overview
Changes in SW-Version V2R1
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Startup
Prerequisites
2 Startup
2.1 Prerequisites
The advance acts as an endpoint client on an IP telephony network, and has the following net-
work requirements:
• An Ethernet connection to a LAN
Only use switches in the LAN to which the OpenStage phone is connected. An
7 operation at hubs can cause serious malfunctions in the hub and in the whole
network.
• A HiPath Communications System: HiPath 3000, HiPath 4000, OpenScape Office or
OpenScape Business.
• Usage of Voice VLANs is recommended.
• An FTP Server for file transfer, e. g. firmware, configuration data, application software
• A Dynamic Host Configuration Protocol (DHCP) server (recommended).
See also: http://wiki.siemens-enterprise.com/wiki/IEEE_802.1x.
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Startup
Assembling and Installing the Phone
2.2.1 Shipment
• Phone
• Handset
• Handset cable
• Subpackage:
• Document "Information and Important Operating Procedures"
• Emergency number sticker
OpenStage 60
Keyboard
PC
Power supply USB
Extension
Switch
Headset
Key Module
Handset
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Startup
Assembling and Installing the Phone
Switch
Headset[1]
Key Module[1]
Handset
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Startup
Assembling and Installing the Phone
2.2.3 Assembly
1. Handset
Insert the plug on the long end of the handset cable into the jack on the base of the
telephone and press the cable into the groove provided for it. Next, insert the plug on the
short end of the handset cable into the jack on the handset.
2. Emergency Number Sticker
Write your telephone number and those for the fire and police departments on the included
label and attach it to the telephone housing underneath the handset (see arrow).
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Startup
Assembling and Installing the Phone
Use only the plug-in power supply unit fitting the OpenStage phone:
7 EU: C39280-Z4-C510
UK: C39280-Z4-C512
USA: C39280-Z4-C511
Plug the power supply unit into the mains. Connect the plug-in power supply unit to the
jack at the bottom of the phone.
3. If applicable, connect the following optional jacks:
• LAN connection to PC
• Headset (accessory)
• Connection to add-on device (accessory)
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Startup
Assembling and Installing the Phone
Do not connect a USB hub to the phone’s USB port, as this may lead to
7 stability problems.
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Startup
Assembling and Installing the Phone
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Startup
Quick Start
Alternatively, the DLS (Deployment Service) administration tool can be used. Its
> Plug & Play functionality allows to provide the phone with configuration data by as-
signing an existing data profile to the phone’s MAC address or E.164 number. For
further information, see the Deployment Service Administration Manual.
Any settings made by a DHCP server are not configurable by other configuration
> tools.
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Startup
Quick Start
Up to firmware V1R4, unencrypted HTTP can be used for web access. In this
> case, port 8085 must be added to the phone address or DNS name, for example
http://192.168.1.15:8085
For configuring the phone’s DNS name, which is possible which firmware V2, please refer
to section 3.3.6.3, “Terminal Hostname (V2)”.
If the browser displays a certificate notification, accept it. The start page of the web inter-
face appears. In the upper right corner, the phone number, the phone’s IP address, as well
as the DNS name assigned to the phone are displayed. The left corner contains the user
menu tree.
2. Click on the tab "Administrator Pages". In the dialog box, enter the admin password:
3. The administration menu is displayed in the left column. If you click on an item which is
printed in normal style, the corresponding dialog opens in the center of the page. If you
click on an item printed in bold letters, a sub-menu opens in the right column.
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Startup
Quick Start
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Startup
Quick Start
3. A dialog window opens with a list of the classes that are already available.
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Startup
Quick Start
4. Define a new vendor class with the name OptiIpPhone and enter a description of this
class.
Click OK to apply the changes. The new vendor class now appears in the list.
5. Exit the window with Close.
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Startup
Quick Start
6. In the DHCP console menu, right-click the DHCP server in question and select Set Pre-
defined Options from the context menu.
7. In the dialog, select the previously defined OptiIpPhone class and click on Add... to add
a new option.
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Startup
Quick Start
10. Press OK, repeat steps 7 to 9 for the second pass, and press OK again.
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Startup
Quick Start
12. Select the Advanced tab. Under Vendor class, select the class that you previously de-
fined (OptiIpPhone) and, under User class, select Default User Class.
Activate the check boxes for the options that you want to assign to the scope (in the exam-
ple, 001, 002, and 003). Click OK.
13. The DHCP console now shows the information that will be transmitted for the correspond-
ing workpoints. Information from the Standard vendor is transmitted to all clients, whereas
information from the OptiIpPhone vendor is transmitted only to the clients (workpoints) in
this vendor class.
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Startup
Quick Start
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3. Enter the VLAN ID. Providing the length is not required here, as the VLAN ID is always 4
Bytes long.
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Quick Start
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Quick Start
3. A dialog window opens with a list of the classes that are already available.
4. Define a new vendor class with the name OptiIpPhone and enter a description of this
class.
Click OK to apply the changes. The new vendor class now appears in the list.
5. Exit the window with Close.
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Quick Start
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Quick Start
7. In the dialog, select the previously defined OptiIpPhone class and click on Add... to add
a new option.
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Quick Start
10. Press OK, repeat steps 7 to 9 for the second pass, and press OK again.
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12. Select the Advanced tab. Under Vendor class, select the class that you previously de-
fined (OptiIpPhone) and, under User class, select Default User Class.
Activate the check boxes for the options that you want to assign to the scope (in the exam-
ple, 001 and 003)
13. The DHCP console now shows the information that will be transmitted for the correspond-
ing workpoints. Information from the Standard vendor is transmitted to all clients, whereas
information from the OptiIpPhone vendor is transmitted only to the clients (workpoints) in
this vendor class.
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3A
2E
2E
2E
03 19 3A
2F
2F
73
64
70
31
39
32
31
36
38
32
31
39
31
38
34
34
33
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Administration
Access via Local Phone
3 Administration
This chapter describes the configuration of every parameter available on the OpenStage
phones. For access via the local phone menu, see the following; for access using the web in-
terface, please refer to section 2.3.1, “Access the Web Interface (WBM)”.
The data entered in input fields is parsed and controlled by the phone. Thus, data is
> accepted only if it complies to the value range.
The key that is hit first will initiate the dialing process, and the first number will
> be interpreted as part of a call number. To exit the dialing dialog, press the n
key. This will deactivate the loudspeaker and stop the dialing process.
The D key calls the HiPath configuration menu.
2. Enter Password
When the Admin menu is active, you will be prompted to enter the administrator password.
The default admin password is "123456". It is recommended to change the password (see
section 3.13, “Password”) after your first login.
For entering passwords with non-numeric characters, please consider the following:
By default, password entry is in numeric mode. For changing the mode, press the # key
once or repeatedly, depending on the desired character. The # key cycles around the input
modes as follows:
(Abc) -> (abc) -> (123) -> (ABC) -> back to start.
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Administration
Access via Local Phone
OpenStage 60/80
Use the TouchGuide to navigate and execute administrative actions in the administration
menu.
For using the TouchGuide, see the following figure:
Press the mkey briefly:
- scroll up Press the i key:
Hold down: - confirm entries
- scroll to top of list - perform an action
OpenStage 40
Use the 5-way Navigator to navigate and execute administrative actions in the administra-
tion menu.
Press the mkey briefly:
- scroll up Press the i key:
Hold down: - confirm entries
- scroll to top of list - perform an action
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Access via Local Phone
OpenStage 20
Use the 3-way Navigator to navigate and execute administrative actions in the administra-
tion menu.
Press the mkey briefly:
- scroll up
Hold down:
- scroll to top of list Press the i key:
- confirm entries
- perform an action
OpenStage 15
4. Select a parameter
If a parameter is set by choosing a value from a selective list, an arrow symbol appears in
the parameter field that has the focus. Press the i key to enter the selective list. Use the
Sensor Wheel resp. the m and l key to scroll up and down in the selective list. To select a
list entry, press the i i key.
5. Enter the parameter value
For selecting numbers and characters, you can use special keys. See the following table:
Key Function
* Switch to punctuation and special characters.
# Toggle between lowercase characters, uppercase characters, and digits in
the following order:
(Abc) -> (abc) -> (123) -> (ABC) -> back to start.
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Administration
Access via Local Phone
OpenStage 60/80
If a parameter is set by entering a number or character data, the onscreen keypad is used.
Press the i i key to enter the number editor. Within the number editor, solely use the key
numbers or the Sensor Wheel for selecting numbers, characters, or groups of characters.
The h key deletes one character in the input field, and the g key moves the cursor to the
OK field.
The following figure describes the elements of the onscreen keypad and their functions:
Element with focus
Letters, digits, punctuation marks or special characters
Confirm
Cancel
Insert clipboard contents at cursor position
Copy contents of active field to clipboard
Move cursor left/right
Shift to punctuation and special characters
Shift to numeric entry Shift to punctuation and special charac-
Shift to upper/lower case Shift to upper/lower case
Additionally, you can use the following keys on the keypad as shortcuts for the selection of
character groups:
Element Function
* Switch to punctuation and special characters.
# Toggle between lowercase characters, uppercase characters, and digits.
OpenStage 15/20/40
With the OpenStage 20/40, use the keypad for entering parameters. With the 3 way/5 way-
Navigator, you can enter, delete, copy and paste characters and numbers as well as navi-
gate within an entry and toggle the input mode.Save and exit
6. Save end exit
When you are done, select Save & exit and press i.
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Administration
LAN Settings
In the default configuration, the LAN port supports automatic detection of cable con-
> figuration (pass through or crossover cable) and will reconfigure itself as needed to
connect to the network. If the phone is set up to manually configure the switch port
settings, the cable detection mechanism is disabled. In this case care must be taken
to use the correct cable type.
The PC Ethernet port is controlled by the PC port mode parameter. If set to "Disabled", the PC
port is inactive; if set to ""Enabled", it is active. If set to "Mirror", the data traffic at the LAN port
is mirrored at the PC port. This setting is for diagnostic purposes.
When PC port autoMDIX is enabled, the switch determines automatically whether a regular
MDI connector or a MDI-X (crossover) connector is needed, and configures the connector ac-
cordingly.
Data required
• LAN port speed: Settings for the ethernet port connected to a LAN switch.
Value range: "Automatic," "10 Mbps half duplex", "10 Mbps full duplex", "100 Mbps half du-
plex", "100 Mbps full duplex", "Gigabit/s full duplex".
Default: "Automatic".
For OpenStage 15/20/40/60/80 G, "Automatic" is required.
• PC port speed / PC port type: Settings for the ethernet port connected to a PC.
Value range: "Automatic," "10 Mbps half duplex", "10 Mbps full duplex", "100 Mbps half du-
plex", "100 Mbps full duplex", "Gigabit/s full duplex".
Default: "Automatic".
For OpenStage 15/20/40/60/80 G, "Automatic" is required.
• PC port mode / PC port status: Controls the PC port.
Value range: "Disabled", "Enabled", "Mirror".
Default: "Disabled".
• PC port autoMDIX: Switches between MDI and MDI-X automatically.
Value range: "On", "Off".
Default: "Off".
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LAN Settings
|--- Admin
|--- Network
|--- Port Configuration
|--- Number
|--- LAN port speed
|--- PC port status
|--- PC port speed
|--- PC port autoMDIX
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LAN Settings
3.2.2 VLAN
VLAN (Virtual Local Area Network) is a technology that allows network administrators to parti-
tion one physical network into a set of virtual networks (or broadcast domains).
Physically partitioning the LAN into separate VLANs allows a network administrator to build a
more robust network infrastructure. A good example is a separation of the data and voice net-
works into data and voice VLANs. This isolates the two networks and helps shield the endpoints
within the voice network from disturbances in the data network and vice versa.
The implementation of a voice network based on VLANs requires the network infra-
> structure (the switch fabric) to support VLANs.
In a layer 1 VLAN, the ports of a VLAN-aware switch are assigned to a VLAN statically. The
switch only forwards traffic to a particular port if that port is a member of the VLAN that the traffic
is allocated to. Any device connected to a VLAN-assigned port is automatically a member of
this VLAN, without being a VLAN aware device itself. If two or more network clients are con-
nected to one port, they cannot be assigned to different VLANs. When a network client is mov-
ing from one switch to another, the switches’ ports have to be updated accordingly by hand.
With a layer 2 VLAN, the assignment of VLANs to network clients is realized by the MAC ad-
dresses of the network devices. In some environments, the mapping of VLANs and MAC ad-
dresses can be stored and managed by a central database. Alternatively, the VLAN ID, which
defines the VLAN whereof the device is a member, can be assigned directly to the device, e. g.
by DHCP. The task of determining the VLAN for which an Ethernet packet is destined is carried
out by VLAN tags within each Ethernet frame. As the MAC addresses are (more or less) wired
to the devices, mobility does not require any administrator action, as opposed to layer 1 VLAN.
It is possible to assign one device, i.e. one MAC address, to different VLANs.
It is important that every switch connected to a PC is VLAN-capable. This is also true for the
integrated switch of the OpenStage. The phone must be configured as a VLAN aware endpoint
if the phone itself is a member of the voice VLAN, and the PC connected to the phone’s PC port
is a member of the data VLAN.
There are 3 ways for configuring the VLAN ID:
• Manually
• By DHCP
• By LLDP-MED
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LAN Settings
|--- Admin
|--- Network
|--- IP Configuration
|--- VLAN discovery
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LAN Settings
|
--- Administration
|
--- Network
|
--- IP Configuration
|
--- VLAN discovery
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LAN Settings
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LAN Settings
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LAN Settings
|--- Admin
|--- Network
|--- IP Configuration
|--- VLAN ID
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Administration
IP Network Parameters
Data required
• Layer 2: Activates or deactivates QoS on layer 2.
Value range: "Yes", "No".
Default: "Yes".
• Layer 2 voice: Sets the CoS (Class of Service) value for voice data (RTP streams).
Value range: 0-7.
Default: 5.
• Layer 2 signalling: Sets the CoS (Class of Service) value for signaling.
Value range: 0-7.
Default: 3.
• Layer 2 default: Sets the default CoS (Class of Service) value.
Value range: 0-7.
Default: 0.
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IP Network Parameters
|
--- Admin
|
--- Network
|
--- QoS
|--- Service
|--- Layer 2
|--- Layer 2 voice
|--- Layer 2 signalling
|--- Layer 2 default
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IP Network Parameters
Three drop levels Y are reserved for AFXY: AFX1 (low drop probability), AFX2 and AFX3 (High
drop probability). In the case of low drop level, packets are buffered over an extended period in
the case of high drop level, packets are promptly rejected if they cannot be forwarded.Data
required
• Layer 3: Activates or deactivates QoS on layer 3.
Value range: "Yes", "No".
Default: "Yes".
• Layer 3 voice: Sets the CoS (Class of Service) value for voice data (RTP streams).
Value range:"AF11", "AF12", "AF13", "AF21", "AF22", "AF23", "AF31", "AF32", "AF33",
"AF41", "AF42", "AF43", "EF", "CS7", "CS3", "CS4", "CS5"
Default: "EF"
• Layer 3 signalling: Sets the CoS (Class of Service) value for signaling.
Value range: "AF11", "AF12", "AF13", "AF21", "AF22", "AF23", "AF31", "AF32", "AF33",
"AF41", "AF42", "AF43", "EF", "CS7", "CS3", "CS4", "CS5"
Default: "AF31"
|
--- Admin
|
--- Network
|
--- QoS
|
--- Service
|--- Layer 3
|--- Layer 3 voice
|--- Layer 3 signalling
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IP Network Parameters
The change will only have effect if you restart the phone.
>
The following parameters can be obtained by DHCP:
Basic informations
• IP Address
• Subnet Mask
Optional informations
• Default Route (Routers option 3)
• IP Routing/Route 1 & 2 (Static Routes option 33)
• SNTP IP Address (NTP Server option 42)
• Timezone offset (Time Server Offset option 2)
• Primary/Secondary IP Addresses (DNS Server option 6)
• DNS Domain Name (DNS Domain option 15)
• Vendor Unique (option 43)
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IP Network Parameters
|---
Admin
|--- Network
|--- IP Configuration
|--- Use DHCP
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IP Network Parameters
Data required
• IP address: used for addressing the phone.
• Subnet mask: subnet mask that is needed for the subnet in use.
|--- Admin
|--- Network
|--- IP Configuration
|--- IP address
|--- Subnet mask
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IP Network Parameters
The change will only have effect if you restart the phone.
>
Administration via WBM
|--- Admin
|--- Network
|--- IP Configuration
|--- Default route (GW)
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IP Network Parameters
Data required
• Route 1/2 IP address: IP address of the selected route.
• Route 1/2 gateway: IP address of the gateway for the selected route.
• Route 1/2 mask: Network mask for the selected route.
|
--- Admin
|
--- Network
|
--- IP Configuration
|--- Route 1 IP
|--- Route 1 gateway
|--- Route 1 mask
|--- Route 2 IP
|--- Route 2 gateway
|--- Route 2 mask
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Administration
IP Network Parameters
3.3.6 DNS
The main task of the domain name system (DNS) is to translate domain names to IP address-
es. For some features and functions of the OpenStage phone, it is necessary to configure the
DNS domain the phone belongs to, as well as the nameservers needed for DNS resolving.
|--- Admin
|--- Network
|--- IP Configuration
|--- DNS domain
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IP Network Parameters
Data required
• Primary DNS: IP address of the primary DNS server.
• Secondary DNS: IP address of the secondary DNS server.
|--- Admin
|--- Network
|--- IP Configuration
|--- Primary DNS
|--- Secondary DNS
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IP Network Parameters
It is recommended to inform the user about the DNS name of his/her phone. The
> complete WBM address can be found under User menu > Network information >
Web address.
The DNS name can be constructed from pre-defined parameters and free text. Its composition
is defined by the DNS name construction parameter. The following options are available:
• "None": No hostname is send to the DHCP server during DHCP configuration.
• "MAC based": The DNS name is built from the prefix "OIP" followed by the phone’s MAC
address.
• "Web name": The DNS name is set to the the string entered in Web name.
• "Only number": The DNS name is set to the Terminal number, that is, the phone’s call
number (E.164).
• "Prefix number": The DNS name is constructed from the the string entered in Web name,
followed by the Terminal number.
|
--- Administration
|
--- Identity
|--- Web name
|
--- DDNS hostname
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IP Network Parameters
Data required
• DLS address: IP address or hostname of the server on which the Deployment Service is
running.
• DLS port: Port on which the DLS Deployment Service is listening.
Default: 18443.
• Contact gap: Minimum time interval in seconds that must elapse between responses to a
ContactMe request from the DLS, in order to prevent DoS attacks.
Default: 300.
• Security mode / Secured: Determines whether the communication between the phone
and the DLS is secure.
Value range: "Default", "Secure".
Default: "Default".
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IP Network Parameters
|--- Admin
|--- Network
|--- Update Service (DLS)
|--- DLS address
|--- DLS port
|--- Contact gap
|--- Secured
3.3.8 SNMP
The Simple Network Management Protocol is used by network management systems for mon-
itoring network-attached devices for conditions that warrant administrative attention. An SNMP
manager surveys and, if needed, configures several SNMP elements, e.g. VoIP phones.
OpenStage phones support SNMPv1.
There are currently 4 trap categories that can be sent by the phones:
Data required
• Trap sending enabled / Traps enabled: Enables or disables the sending of a TRAP mes-
sage to the SNMP manager.
Value range: "Yes", "No".
Default: "No".
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IP Network Parameters
• Trap destination / Manager address: IP address or hostname of the SNMP manager that
receives traps.
• Trap destination port / Manager port: Port on which the SNMP manager is receiving
TRAP messages.
Default: 162.
• Trap community / Community password: SNMP community string for the SNMP man-
ager receiving TRAP messages.
• Queries allowed: Allows or disallows queries by the SNMP manager.
Value range: "Yes", "No".
Default: "No".
• Query password: Password for the execution of a query by the SNMP manager.
• Diagnostic sending enabled: Enables or disables the sending of diagnostic data to the
SNMP manager.
Value range: "Yes", "No".
Default: "No".
• Diagnostic destination: IP address or hostname of the SNMP manager receiving diag-
nostic data.
• Diagnostic destination port: Port on which the SNMP manager is receiving diagnostic
data.
• Diagnostic community: SNMP community string for the SNMP manager receiving diag-
nostic data.
• QoS traps to QCU: Enables or disables the sending of TRAP messages to the QCU serv-
er.
Value range: "Yes", "No".
Default: "No".
• QCU address: IP address of the QCU server.
• QCU port: Port on which the QCU server is listening for messages.
Default: 12010.
• QCU community: QCU community string.
• QoS to generic destination / QoS to generic device: Enables or disables the sending of
QoS traps to a generic destination.
Value range: "Yes", "No".
Default: "No".
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IP Network Parameters
|--- Admin
|--- System
|--- SNMP
|--- Traps enabled
|--- Manager address
|--- Manager port
|--- Community password
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Administration
HiPath Service Menu
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System Settings
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System Settings
|---
Admin
|--- System
|--- Gateway
|--- System type
|--- IP address
|--- Gateway ID
|--- Subscriber number
|--- Password
|---
Admin
|--- Network
|
--- Port configuration
|
--- Number
|
--- Gatekeeper
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System Settings
|---
Admin
|--- System
|--- Standby gateway
|--- System type
|--- IP address
|--- Gateway ID
|--- Subscriber number
|--- Password
|--- Admin
|--- Network
|--- Port configuration
|--- Number
|--- Backup
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System Settings
|
--- Admin
|
--- Network
|
--- Port configuration
|--- Server port configuration
| |--- H.225.0 port
| |--- CorNet-TC TLS port
| |--- H.225.0 TLS port
|
--- Standby server port configuration
|--- H.225.0 port
|--- CorNet-TC TLS port
|
--- H.225.0 TLS port
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System Settings
3.5.5 Redundancy
This section controls the switching between main HFA server and standby HFA server.
If Small remote side redundancy is activated, the phone willl switch over to the standby HFA
server in case the connection to the main server ist lost. By default, this is disabled.
When Auto switch back is activated, the phone will switch back to the main server as soon as
the connection is re-established. By default, this is disabled.
Retry count main sets the number of trials to establish a connection to the main server before
the phone switches over to the standby server. The default is 1.
The Timeout main parameter determines the time interval between the last try to get a con-
nection to the main server and the establishing of a connection to the standby server. The de-
fault is 30.
Retry Count Standby: Sets the number of trials to establish a connection to the standby server
before the phone switches back to the main server. The default is 3.
• Timeout Standby: Timeout between two "Retry count standby". The default is 30.
• Timeout main: Timeout between two "Retry count main" The default is 30.
• TC test retry: TC_Test retry determines the count of how many successfull TC_Tests the
Main system need to answer before the phone switches back, if Auto switchback is en-
abled. The default is 3.
• TC Test Expiry: Determines how long the Previous connection needs to timeout to actually
trigger any further SRSR activities.
How much time to wait from one unsuccessfull Retry count main sequence until the next
happens and in which interval the phone will send itself a TC_Test message (in idle mode).
The default is 30.
Lowering this value will significantly increase network load but the phone might detect fail-
ures faster but at an increased risk of false positive detections due to short time network
outage.
After a change of the timeing values the SRSR need to be deactivated and re-activated again
to take effect!
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Administration
System Settings
|--- Admin
|--- System
|--- Redundancy
|--- Small remote site
|--- Auto switch back
|--- Retry count main
|--- Timeout main
|--- Retry count standby
|--- Timeout standby
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System Settings
|--- Admin
|--- System
|--- Features
|--- Configuration
|--- General
|--- Emergency number
3.5.7 LIN
The Location Identification Number is a number code which provides detailed geographic in-
formation about the phone, including e. g. the office room. On issuing an emergency call using
the E911 emergency number (see section 3.5.6, “Emergency number”), this code is transferred
to an ALI (Automatic Location Information) system in the public network. When the ALI has
looked up the location data in its database, it transmits the data along with the call to the PSAP.
The emergency operator is presented with the location data in readable form, so he can dis-
patch help as appropriate.
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System Settings
|--- Admin
|--- System
|--- Features
|--- Configuration
|--- General
|--- LIN
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System Settings
|--- Admin
|--- System
|--- Features
|--- Configuration
|--- General
|--- Not used timeout
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Administration
System Settings
|--- Administration
|--- Local Functions
|--- Energy Saving
|--- Backlight Timeout (Hrs)
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Data required
• SNTP IP address: IP address or hostname of the SNTP server.
• Timezone offset (hours): Shift in hours corresponding to UTC.
• Use daylight saving: Enables or disables daylight saving time in conjunction with Auto
time change.
Value range: "Yes", "No".
• Difference (minutes): Time difference when daylight saving time is in effect.
• Auto time change / Auto DST: Enables or disables automatic control of daylight saving
time according to the Time zone.
Value range: "Yes", "No".
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System Settings
• Time zone / DST zone: Area with common start and end date for daylight saving time.
Value range: "Australia 2007 (ACT, South Australia, Tasmania, Victoria)", "Australia 2007
(New South Wales)", "Australia (Western Australia)", "Australia 2008+ (ACT, New South
Wales, South Australia, Tasmania, Victoria)", "Brazil", "Canada", "Canada (Newfound-
land)", "Europe (Portugal, United Kingdom)", "Europe (Finland)", "Europe (Rest)", "Mexi-
co", "United States".
|--- Administration
|--- Date and Time
|--- SNTP IP address
|--- Timezone offset
|--- Timezone source
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System Settings
3.5.11 Security
OpenStage phones support two security options, which are mutually exclusive:
• H.235 Authentication and Encryption
• PKI-based SPE (Signaling and Payload Encryption)
The security settings are be configured separately for the main gateway and for the fallback
gateway (standby) when using SRSR (Small Remote Site Redundancy).
Secure H.235 main/standby sets the stage of security for communication between phone and
gatekeeper. When set to "None", there is no voice encryption. When set to "Partial", only the
data sent from the phone to the gatekeeper is encrypted. With "Full", the data sent in both di-
rections is encrypted.
The Time H.235 main/standby parameter defines a time window in milliseconds for the gate-
way. The gateway only accepts messages which arrive within this time window.
The Signalling transport main/standby parameter selects the protocol to use for signalling.
TCP and TLS are avaliable.
Certificate validation main/standby determines whether the phone certificate used for en-
crypted logon via TLS is checked against the certificate on the gateway.
>
For further information on deploying SPE, please refer to the manual of the HiPath
system in use, and to the Deployment Service Administration manual.
Data required
• Secure H.235 main: Security stage for communication when the main gateway is in use.
Value range: "None", "Partial", "Full".
• Secure H.235 standby: Security stage for communication when the standby gateway is in
use.
Value range: "None", "Partial", "Full".
• Time H.235 main: Time window length in ms when the main gateway is in use.
• Time H.235 standby: Time window length in ms when the main gateway is in use.
• Signalling transport main: Protocol to use for signalling when the main gateway is in use.
Value range: "TCP", "TLS".
• Signalling transport standby: Protocol to use for signalling when the standby gateway is
in use.
Value range: "TCP", "TLS".
• Certificate validation main: Check the phone certificate against the gateway certificate
when the main gateway is in use.
Value range: true, false.
• Certificate validation standby: Check the phone certificate against the gateway certifi-
cate when the main gateway is in use.
Value range: true, false.
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System Settings
|--- Administration
|--- System
|--- Secure H235 main
|--- Secure H235 standby
|--- Time H235 main
|--- Time H235 standby
|--- Signalling main
|--- Signalling standby
|--- Certificate main
|--- Certificate standby
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Dialing
3.6 Dialing
To enable the number conversion, all parameters not marked as optional must be
> provided, and the canonical lookup settings must be configured (see section 3.6.2,
“Canonical Dial Lookup”).
Data required
• Local country code: E.164 Country code, e.g. "49" for Germany, "44" for United Kingdom.
Maximum length: 5.
• National prefix digit: Prefix for national connections, e.g. "0" in Germany and United King-
dom. Maximum length: 5.
• Local national code: Local area code or city code, e.g. "89" for Munich, "20" for London.
Maximum length: 6.
• Minimal local number length: Minimum number of digits in a local PSTN number, e.g.
3335333 = 7 digits.
• Local enterprise number: Number of the company/PBX wherein the phone is residing.
Maximum length: 10. (Optional)
• PSTN access code: Access code used for dialing out from a PBX to a PSTN. Maximum
length: 10. (Optional)
• International access code: International prefix used to dial to another country, e.g. "00"
in Germany and United Kingdom. Maximum length: 5.
• Operator codes: List of extension numbers for a connection to the operator. The numbers
entered here are not converted to canonical format. Maximum length: 50. (Optional)
• Emergency number: List of emergency numbers to be used for the phone. If there are
more than one numbers, they must be separated by commas. The numbers entered here
are not converted to canonical format. Maximum length: 50. (Optional)
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Dialing
• Initial extension digits / Initial digits: List of initial digits of all possible extensions in the
local enterprise network. When a call number could not be matched as a public network
number, the phone checks if it is part of the local enterprise network. This is done by com-
paring the first digit of the call number to the value(s) given here. If it matches, the call num-
ber is recognized as a local enterprise number and processed accordingly.
If, for instance, the extensions 3000-5999 are configured in the HiPath system, each num-
ber will start with 3, 4, or 5. Therefore, the digits to be entered are 3, 4, 5.
• Internal numbers
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Dialing
|--- Admin
|--- Local Functions
|--- Locality
|--- Canonical settings
|--- Local country code
|--- National prefix digit
|--- Local national code
|--- Minimum local number length
|--- Local enterprise node
|--- PSTN access code
|--- International access code
|--- Operator code
|--- Emergency number
|--- Initial extension digits
|--- Admin
|--- Local Functions
|--- Locality
|--- Canonical dial
|--- Internal numbers
|--- External numbers
|--- External access code
|--- International gateway
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Dialing
To make sure that canonical dial lookup works properly, at least the following para-
> meters of the phone must be provided:
• Local country code (-> Section 3.6.1)
• Local area code (-> Section 3.6.1)
• Local enterprise code (-> Section 3.6.1)
Up to 5 patterns can be defined. The Local code 1 ... 5 parameters define up to 5 different local
enterprise nodes, whilst International code 1... 5 define up to 5 international codes, that is,
fully qualified E.164 call numbers for use in a PSTN.
Data required
• Local code 1 ... 5: Local enterprise code for the node/PBX the phone is connected to.
Example: "722" for Siemens Munich.
• International code 1 ... 5: Sequence of "+", local country code, local area code, and local
enterprise node corresponding to to one or more phone book entries.
Example: "+4989722" for Siemens Munich.
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Dialing
|--- Admin
|--- Local Functions
|--- Locality
|--- Canonical lookup
|--- Local code 1
|--- International code 1
|--- Local code 2
|--- International code 2
|--- Local code 3
|--- International code 3
|--- Local code 4
|--- International code 4
|--- Local code 5
|--- International code 5
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Mobility (OpenStage 60/80, V1R3 Onwards)
Mobility is applicable to OpenStage 60/80 only, as only these phone types have the
> relevant user data.
In case a user wants to move from an OpenStage phone to an optiPoint phone, DLS-
> based data mobility ist not possible. However, when using an OpenStage 60/80 pho-
ne, the data can be saved on an USB stick. For details, please refer to the User Gui-
de for OpenStage 60/80.
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Mobility (OpenStage 60/80, V1R3 Onwards)
HiPath 4000
When the user logs on to phone B, phone A is in "cancel mobility" state. This means that the
user, or someone else, can trigger a restore of the initial user at phone A. Thus, the user will
be logged off from phone B and logged on at phone A. To prevent an unauthorized person from
doing this, the cancel mobility process can be password-protected. This password is entered in
the Cancel mobility password menu.
HiPath 3000
With this platform, mobility is achieved by storing all user data in the DLS. Hence, for each par-
ticipant who wishes to use data mobility, a mobile user must be created on the DLS. The pro-
cedures are identical to those used for SIP mobility. For details, please refer to the Deployment
Service Administration Manual.
Logon attempts: Trys of unsuccessfull Logon Attempts before the phone switches back from
the Mobile user to Non Mobile user after the connection to the gateway failed.
Settings in "Set Mobility Mode"
OpenStage 60/80
OpenStage 40
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Transferring Phone Software, Application and Media Files
For all user data, which includes files as well as phonebook content, the following
> amounts of storage place are available:
• OpenStage 20/40: 4 MB
• OpenStage 60/80: 8 MB
If Use defaults is activated for a specific file type, any specific settings for this file
> type are overridden by the defaults.
Data required
• Download method: Selects the protocol to be used.
Value range: "FTP", "HTTPS".
Default: "FTP".
• Server: IP address or hostname of the FTP server in use.
• Server port: Port number of the FTP server in use. For HTTPS, port 443 is assumed, un-
less a different port is specified in the HTTPS base URL.
Default: 21.
• Account: Account at the server (if applicable).
• Username: User name for accessing the server.
• Password: Password corresponding to the user name.
• FTP path: Path of the directory containing the files.
• HTTPS base URL: IP address or hostname of the HTTPS server in use. If no port number
is specified here, port 443 is used. Only applicable if Download method is switched to
"HTTPS".
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|
--- Admin
|--- File Transfer
|--- Defaults
|--- Download method
|--- Server
|--- Port
|--- Account
|--- Username
|--- Password
|--- FTP path
|--- HTTPS base URL
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Do not disconnect the phone from the LAN or power unit during software update. An
7 active update process is indicated by blinking LEDs and/or in the display.
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Transferring Phone Software, Application and Media Files
|---
Admin
|--- File Transfer
|--- Phone app
|--- Use default
|--- Download method
|--- Server
|--- Port
|--- Account
|--- Username
|--- Password
|--- FTP path
|--- HTTPS base URL
|
--- Filename
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Transferring Phone Software, Application and Media Files
In the File transfer > Phone application dialog, set After submit to "start download" and press
the Submit button.
2. Press the g key. A context menu opens. In the context menu, select Download. The down-
load will start immediately.
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|---
Admin
|--- File Transfer
|--- Picture Clip
|--- Use default
|--- Download method
|--- Server
|--- Port
|--- Account
|--- Username
|--- Password
|--- FTP path
|--- HTTPS base URL
|
--- Filename
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In the File transfer > Picture clip dialog, set After submit to "start download" and press the
Submit button.
2. Press the g key. A context menu opens. In the context menu, select Download. The down-
load will start immediately.
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Transferring Phone Software, Application and Media Files
|---
Admin
|--- File Transfer
|--- LDAP
|--- Use default
|--- Download method
|--- Server
|--- Port
|--- Account
|--- Username
|--- Password
|--- FTP path
|--- HTTPS base URL
|--- Filename
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Transferring Phone Software, Application and Media Files
In the File transfer > LDAP dialog, set After submit to "start download" and press the Submit
button.
2. Press the g key. A context menu opens. In the context menu, select Download. The down-
load will start immediately.
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Transferring Phone Software, Application and Media Files
3.8.6 Logo
On OpenStage 40/60/80, a custom background image for the telephony interface can be sup-
plied. In most cases, this will be the company logo.
On OpenStage 40, monochrome bitmap files (BMP) are supported. The ideal size is as follows:
• Width: 144 px
• Height: 32 px
On OpenStage 60/80, the supported file formats are JPEG and PNG. The ideal size values are
is as follows:
OpenStage 60:
• Width: 240 px
• Height: 70 px
OpenStage 80:
• Width: 480 px
• Height: 142 px
If the size should deviate from these values, the image will appear skewed.
For creating a logo file, see section 4.2, “How to Create Logo Files for OpenStage Phones”.
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Transferring Phone Software, Application and Media Files
• HTTPS base URL: IP address or hostname of the HTTPS server in use; only applicable if
Download method is switched to "HTTPS".
|---
Admin
|--- File Transfer
|--- Logo
|--- Use default
|--- Download method
|--- Server
|--- Port
|--- Account
|--- Username
|--- Password
|--- FTP path
|--- HTTPS base URL
|--- Filename
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In the File transfer > Logo dialog, set After submit to "start download" and press the Submit
button.
2. Press the g key. A context menu opens. In the context menu, select Download. The down-
load will start immediately.
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3.8.7 Screensaver
The screensaver is displayed when the phone is in idle mode. It performs a slide show consist-
ing of images which can be uploaded using the web interface.
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Transferring Phone Software, Application and Media Files
|---
Admin
|--- File Transfer
|--- Screensaver
|--- Use default
|--- Download method
|--- Server
|--- Port
|--- Account
|--- Username
|--- Password
|--- FTP path
|--- HTTPS base URL
|
--- Filename
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In the File transfer > Screensaver dialog, set After submit to "start download" and press the
Submit button.
2. Press the g key. A context menu opens. In the context menu, select Download. The down-
load will start immediately.
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Transferring Phone Software, Application and Media Files
The download of ringer files via WBM or local menu is possible only for OpenStage
> 60/80.
The file size for a ringer file is limited to 1 MB. If the contents of the file are not valid,
> the file transfer will be cancelled.
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Transferring Phone Software, Application and Media Files
|--- Admin
|--- File Transfer
|--- Ringer
|--- Use default
|--- Download method
|--- Server
|--- Port
|--- Account
|--- Username
|--- Password
|--- FTP path
|--- HTTPS base URL
|--- Filename
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Transferring Phone Software, Application and Media Files
In the File transfer > Ringer dialog, set After submit to "start download" and press the Submit
button.
2. Press the g key. A context menu opens. In the context menu, select Download. The down-
load will start immediately.
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|--- Administration
|--- File Transfer
|--- Dongle key
|--- Use default
|--- Download method
|--- Server
|--- Port
|--- Account
|--- Username
|--- Password
|--- FTP path
|--- HTTPS base URL
|--- Filename
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In the File transfer > Dongle key dialog, set After submit to „start download“ and press the
Submit button.
2. Press the g key. A context menu opens. In the context menu, select Download. The down-
load will start immediately.
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Corporate Phonebook: Directory Settings
3.9.1 LDAP
Data required
• Server address: IP address or hostname of the LDAP server.
• Server port: Port on which the LDAP server is listening for requests.
Default: 389.
• Authentication: Authentication method used for connecting to the LDAP server. value
range: "Anonymous", "Simple".
Default: "Anonymous".
• User name: User name used for authentication with the LDAP server in the LDAP bind re-
quest.
• Password: Password used for authentication with the LDAP server.
• Search trigger timeout (V2 on OpenStage 60/80): Timespan between entering the last
character and search string submission to the LDAP server.
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Corporate Phonebook: Directory Settings
|--- Administration
|--- Local Functions
|--- Directory Settings
|--- LDAP server address
|--- LDAP server port
|--- LDAP authentication
|--- LDAP user name
|--- LDAP password
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Corporate Phonebook: Directory Settings
Required input
• The url (including protocol and port) to reach the directory server LDAP account
• Password
• Node under which to search for contact data
• Key under which the mobile number is stored
• Key under which the regular telephone number is stored
• Key under which a further telephone number is stored
• Key under which the picture is stored
• Url prefix of location to fetch picture from (indirect mode, may be empty in case of direct
mode)
• Key under which the first name(s) is/are stored
• Key under which the last name is stored
• Url suffix of location to fetch picture from (indirect mode, may be empty in case of direct
mode)
For further information please refer to "Softgate V6" documentation
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|--- Administration
|--- Applications
|--- XML
|--- Add application
|--- Display name
|--- Application name
|--- Server address
|--- Server port
|--- Protocol
|--- Program name
|--- XML trace enabled
|--- Debug program name
|--- Number of tabs
|--- Tab 1 display name
|--- Tab 1 application name
|--- Tab 2 display name
|--- Tab 2 application name
|--- Tab 3 display name
|--- Tab 3 application name
|--- Restart after change
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Corporate Phonebook: Directory Settings
|---
Administration
|--- Local Functions
|
--- Locality
|
--- Canonical dial settings
|--- Local country code
|--- National prefix digit
|--- Local national code
|--- Minimum local number length
|--- Local enterprise node
|--- PSTN access code
|--- International access code
|--- Operator code
|--- Emergency number
|--- Inital extension digits
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Speech
3.10 Speech
|--- Admin
|--- Network
|--- Port Configuration
|--- Number
|--- RTP base
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Speech
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Speech
|--- Admin
|--- Speech
|--- Codec Preferences
|--- Silence suppression
|--- Packet size
|--- G.711
|--- G.729
|--- G.722
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Display General Phone Information
Displayed Data
• MAC address: Shows the phone’s MAC address.
• Software version: Displays the version of the phone’s firmware.
• Last restart: Shows date and time of the last reboot.
General information
|---
Admin
|--- General Information
|--- MAC address
|--- Software version
|--- Last restart
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Applications (V2 on OpenStage 60/80)
3.12.1.1 Setup/Configuration
With firmware V2, an XML interface is available that enables server-based applications with a
set of GUI elements. The technologies commonly used in web applications can be used: Java
Servlets, JSP, PHP, CGI etc., delivered by servers such as Tomcat, Apache, Microsoft IIS.
An XML application can be started by using the v key to navigate to the Applications tab and
then selecting an application, or by assigning it to a program key (System > Features > Program
keys).
For detailed information about the OpenStage XML application interface, please see the Open-
Stage 60/80 XML Applications Developer’s Guide.
To set up a new XML application, enter the access data for the application on the server:
The Display name can be defined freely. This name will appear in the applications tab once
the application is configured, and it will appear in a newy created tab when the application is
running. With Xpressions, this value is predefined as "Xpressions".
The Application name is used by the phone software to identify the XML application running
on the phone. With Xpressions, this value is predefined as "Xpressions".
The Protocol for exchanging XML data with the server-side program can be set to "HTTP" or
"HTTPS".
The HTTP Server address is the IP address or domain name of the server which hosts the
remote program. Server port number specifies the corresponding port.
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Applications (V2 on OpenStage 60/80)
Program name specifies the relative path to the servlet or to the first XML page of the applica-
tion on the server. The relative path refers to the root directory for documents on the web serv-
er. The program name cannot be longer than 100 characters.
XML trace enabled determines whether debugging information is sent to a special debugging
program on the remote server. The relative path for the debugging program is given by the De-
bug program name parameter.
XML applications can have internal tabs. The number of these tabs is specified in Number of
tabs.
Tab 1...3 Application Name is required if the application has internal tabs. This is a unique
name for the specified tab. The remote program will use this name to provide the tab with spe-
cific content.
Auto restart: If checked, a running XML application is automatically restarted after it has been
modified. Please note that a restart will take place even if no changes have been made for the
application selected for modification in the Modify application mask, and Submit has been
pressed. After the XML application has restarted, this option is automatically unchecked. If Auto
restart is checked whilst the XML application is not running, there will be no restart, and the
option is automatically unchecked.
Data required
• Display name: Program name to be displayed on the phone.
Value specifications:
• It must be unique on the phone.
• It cannot contain the ’^’ character.
• It cannot not be empty.
• Its length cannot not exceed 20 characters.
• Application name: Used internally to identify the XML application running on the phone.
Value specifications:
• It must be unique on the phone.
• It cannot contain non-alphanumeric characters, spaces for instance.
• The first character must be a letter.
• It must not be empty.
• Its length must not exceed 20 characters.
• Protocol: Communication protocol for the data exchange with the server.
Value range: "HTTP", "HTTPS".
Default: "HTTPS".
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Applications (V2 on OpenStage 60/80)
• HTTP Server address: IP address or domain/host name of the server that provides the
application or the XML document.
• Server port number: Number of the port that the server uses to provide the application or
XML document.
• Program name: Relative path to the servlet or to the first XML page of the application on
the server.
• XML trace enabled: Enables or Disables the debugging of the XML application.
Value range: "Yes", "No".
Default: "No".
• Debug program name: The relative path to a special servlet that receives the debug in-
formation.
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Applications (V2 on OpenStage 60/80)
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Applications (V2 on OpenStage 60/80)
|--- Administration
|--- Applications
|--- XML
|--- Add application
|--- Display name
|--- Application name
|--- Server address
|--- Server port
|--- Protocol
|--- Program name
|--- XML trace enabled
|--- Debug program name
|--- Number of tabs
|--- Tab 1 display name
|--- Tab 1 application name
|--- Tab 2 display name
|--- Tab 2 application name
|--- Tab 3 display name
|--- Tab 3 application name
|--- Restart after change
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Applications (V2 on OpenStage 60/80)
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Administration
Applications (V2 on OpenStage 60/80)
|---
Administration
|--- Applications
|--- XML
|--- Add application
| |--- Use proxy
|--- Add Xpressions
|--- Use proxy
|
--- Administration
|
--- Network
|
--- IP Configuration
|
--- HTTP proxy
|
--- Administration
|
--- Network
|
--- Port configuration
|
--- HTTP proxy
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Applications (V2 on OpenStage 60/80)
|--- Administration
|--- Applications
|--- XML
|--- <Application to be modified>
|--- Display name
|--- Application name
|--- Server address
|--- Server port
|--- Protocol
|--- Program name
|--- XML trace enabled
|--- Debug program name
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Administration
Applications (V2 on OpenStage 60/80)
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Administration
Password
3.13 Password
The passwords for user and administrator can be set here. They have to be confirmed after en-
tering. The factory setting is "123456"; it should be changed after the first login.
|---
Admin
|--- Password
|--- Admin
|--- Confirm admin
|--- User
|--- Confirm user
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Troubleshooting: Lost Password
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Restart Phone
|--- Admin
|--- Restart
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Factory Reset
|--- Admin
|--- Factory reset
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Administration
SSH - Secure Shell Access (V2)
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Administration
Display License Information
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Administration
HPT Interface (For Service Staff)
|--- Administration
|--- Maintenance
|--- Disable HPT / Enable HTP
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Administration
Diagnostics
3.20 Diagnostics
Both sent and received LLDP-MED data can be monitored at the administrator interface.
Displayed Data
• Extended Power: Power Consumption; relevant for PoE.
• Network policy (voice): VLAN ID and QoS (Quality of Service) parameters for voice trans-
port.
• Network policy (signalling): VLAN ID and QoS (Quality of Service) parameters for sig-
nalling.
• LLDEP-MED capabilities: The LLDP-MED TLVs supported by the phone and the switch
as well as the specific device class they belong to.
• MAC_Phy configuration: Identifies the possible duplex and bit-rate capability of the send-
ing device, its current duplex and bit-rate capability, and whether theses settings are the
result of auto-negotiation during the initialization of the link, or of manual set override ac-
tions.
• System capabilities: The devices advertise their potential and currently enabled func-
tions, e. g. "Bridge", "Telephone".
• TTL: Time To Live. This parameter determines how long the TLVs are valid. When expired,
the device will send a new set of TLVs.
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Diagnostics
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Diagnostics
Administration
Diagnostics
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Diagnostics
• H.323 messages
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Diagnostics
• H.323 security
• Instrumentation service
Used by the Husim phone tester to exchange data with the phone for remote control, test-
ing and monitoring purposes.
• Java
Any Java applications running on the phone will be run in the Java sandbox controlled by
the Java service.
• Journal service
Responsible for saving and retrieving call history information, which is used by the Call log
application.
• Media control service
Provides the control of media streams (voice, tones, ringing etc. ) within the phone.
• Media processing service
This is a layer of software between the media control service, the tone generation, and
voice engine services. It is also involved in the switching of audio devices such as the hand-
set and loudspeaker.
• Mobility service
Handles the mobility feature whereby users can log onto different phones and have them
configured to their own profile.
• OBEX service
Involved with Bluetooth accesses to the phone.
Bluetooth is available only on OpenStage 60/80 phones.
• OpenStage client management
Provides a means by which other services within the phone can interact with the database.
• Phonebook
Responsible for the phonebook application.
• POT service (not present with V2)
Takes over control of basic telephony if the callview application fails.
• Performance Marks (V2)
Aid for measuring the performance of the phone. For events triggered by the user, a per-
formance mark is written to the trace file, together with a timestamp in the format hh:mm:ss
yyyy.milliseconds, and information about the event. The timespan between two perfor-
mance marks is an indicator for the performance of the phone.
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Diagnostics
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Diagnostics
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Diagnostics
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Diagnostics
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Diagnostics
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Diagnostics
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Diagnostics
3.20.3.9 802.1x
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Administration
Diagnostics
3.20.3.11 Sidecar
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3.20.3.15 Messaging
3.20.3.16 Mobility
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Diagnostics
Diagnostics > Easy Trace Profiles > Server based application problems
3.20.3.19 Speech
3.20.3.20 Tone
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Diagnostics
Diagnostics > Easy Trace Profiles > EasyTrace: Web based management
Diagnostics > Easy Trace Profiles > EasyTrace: Web based management
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Diagnostics
For details about the functionality, please refer to the release notes.
>
The generation of QoS (Quality of Service) reports which are sent to a QCU server (see section
3.3.8, “SNMP”) is configured here.
Settings
• Report mode: Sets the conditions for generating a QoS report.
Value range:
• "OFF": No reports are generated.
• "EOS Threshold exceeded": Default value. A report is created if a) a telephone con-
versation longer than the Minimum session length has just ended, and b) a threshold
value has been exceeded during the conversation.
• "EOR Threshold exceeded": A report is created if a) the report interval has just
passed, and b) a threshold value has been exceeded during the observation interval.
• "EOS (End of Session)": A report is created if a telephone conversation longer than
the Minimum session length has just ended.
• "EOR (End of Report Interval)": A report is created if the report interval has just
passed.
• Report interval (seconds): Time interval between the periodical observations.
Default: 60.
• Observation interval (seconds): During this time interval, the traffic is observed. The
fixed value is 10.
• Minimum session length (100 millisecond units): When the Report mode is set to "EOS
Threshold exceeded" or "EOS (End of Session)", a report can be created only if the dura-
tion of the conversation exceeds this value.
Default: 20.
• Maximum jitter (milliseconds): When the jitter exceeds this value, a report is generated.
Default: 20.
• Average round trip delay (milliseconds): When the average round trip time exceeds this
value, a report is generated.
Default: 100.
Non-compressing codecs:
The following threshold values apply to non-compressing codecs.
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• Lost packets (per 1000 packets): When the number of lost packets exceeds this maxi-
mum value during the observation interval, a report is created.
Default: 10.
• Consecutive lost packets: When the number of lost packets following one another ex-
ceeds this maximum value during the observation interval, a report is created.
Default: 2.
• Consecutive good packets: When the number of good packets following one another falls
below this minimum value, a report is created.
Default: 8.
Compressing codecs:
The following threshold values apply to compressing codecs.
• Lost packets (per 1000 packets): When the number of lost packets exceeds this maxi-
mum value during the observation interval, a report is created.
Default: 10.
• Consecutive lost packets: When the number of lost packets following one another ex-
ceeds this maximum value during the observation interval, a report is created.
Default: 2.
• Consecutive good packets: When the number of good packets following one another falls
below this minimum value, a report is created.
Default: 8.
General:
• Resend last report: If checked, the previous report is sent once again on pressing Sub-
mit. By default, this is unchecked.
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Administration
Diagnostics
|--- Admin
|--- Network
|--- QoS
|--- Reports
|--- Generation
| |--- Mode
| |--- Report interval
| |--- Observe interval
| |--- Minimum session length
|--- Send now
|--- Thresholds
|--- Max jitter
|--- Round-trip delay
|--- Non-compressing:
|--- Lost packets (K)
|--- Lost consecutive
|--- Good consecutive
|--- Compressing:
|--- Lost packets (K)
|--- Lost consecutive
|
--- Good consecutive
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Diagnostics
3.20.5 Ping
For network diagnostics, the OpenStage phone can ping any host or network device to deter-
mine whether it is reachable.
In the Diagnostics > Miscellaneous dialog, enter the host’s IP address or hostname into the in-
put field and press Ping. The result will be reported underneath the input field.
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Diagnostics
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Diagnostics
Firmware Version V2
The processes currently running on the phone’s operating system as well as their CPU and
memory usage can be monitored here. 100 processes are monitored on the web page. For fur-
ther information, please refer to the manual of the "top" command for Unix/Linux systems, or to
related documentation.
With firmware version V2, the amount of free memory is checked on a regular basis in order to
prevent problems caused by low memory. This check determines whether a recovery is neces-
sary.
When Disable reboot is checked, no reboot will take place when a memory problem has been
found. However, recovery requires a reboot.
The recovery process will be triggered when the available main memory (RAM) falls below a
given threshold value. As memory consumption is assumed to be higher during working hours,
two thresholds are configurable. The High Threshold (MBs) parameter defines the threshold
for off-time. For OpenStage 15/20/40, the default value is 10 MB, and for OpenStage 60/80, it
is 30 MB. With Low Threshold (MBs), the threshold for off-time is defined. For OpenStage 15/
20/40, the default value is 8 MB, and for OpenStage 60/80, it is 20 MB.
The beginning and end of the working hours are defined in 24 hours format with Working Hour
Start (Default: 5) and Working Hour End (Default: 24).
When memory shortage has occured, information about the incident is written to a log file which
can be viewed via the Download memory info file link. If there has been a previous case of
memory shortage, the corresponding log file can be viewed via Download memory info file.
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Diagnostics
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Administration
Diagnostics
|--- Administration
|--- Maintenance
|--- Remote trace
|--- Remote trace status
|--- Remote ip
|--- Remote port
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Administration
Bluetooth
3.21 Bluetooth
The Bluetooth interface can be enabled or disabled here. By default, it is enabled.
With firmware V2 onwards, the Bluetooth address is displayed, and the sending of vcards is
supported.
|--- Admin
|--- Bluetooth
|--- Enable
|---
Admin
|--- Bluetooth
|--- Bluetooth enable
|--- Local device address
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Bluetooth
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Examples and HowTos
Canonical Dialing
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Examples and HowTos
Canonical Dialing
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Example 3: External number, same local national code as the local phone
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Examples and HowTos
How to Create Logo Files for OpenStage Phones
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Because of performance issues, half transparency in the alpha channel of the PNG
> files is not allowed on OpenStage phones. Therefore only 100% transparency or no
transparency is used in the phone’s UI elements.
1. Select the Background Color
For production purposes, we set the background color to the background color of the skin
currently selected on the phone. Later, the background color will be replaced by transpar-
ency, which facilitates placing a logo on a gradient background. The following table lists the
hexadecimal values, as used in HTML:
Adobe Photoshop:
Click on the Background Color icon on the Color palette group, then type the color code
without leading "#" into the # field)
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Examples and HowTos
How to Create Logo Files for OpenStage Phones
4. Merge Layers
Merge the two layers to one.
Adobe Photoshop:
In the Panel, select both the background layer and the new layer containing the inserted
logo. Afterwards, go to Layer in the Menu bar, and select Merge Layers.
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5. Background Transparency
Delete the background colour so that only the exact former background colour is 100%
transparent.
Adobe Photoshop:
Make sure that the background color is selected by clicking on the Background Color icon.
In the Tool palette, click on the Eraser symbol with the right Mouse button and select the
Magic Eraser Tool. After this, got to the Menu bar and set the Tolerance field to "0".
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Examples and HowTos
How to Set Up the Corporate Phonebook (LDAP)
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The task of an LDAP template is to map the phone’s search and display fields to LDAP at-
tributes that can be delivered by the server. In the LDAP template, the fields are represented
by hard-coded names: ATTRIB01, ATTRIB02, and so on. These field names are assigned to
LDAP attributes, as appropriate.
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Examples and HowTos
How to Set Up the Corporate Phonebook (LDAP)
The following examples show the relations between GUI field names, the attribute labels used
in the template, and exemplary mappings to LDAP attributes.
Given "example.com" as the LDAP subtree to be searched, the LDAP template file would look
like this:
OpenStage LDAP TEMPLATE (v.1)
SEARCHBASE="dc=example,dc=com"
ATTRIB01="sn"
ATTRIB02="givenname"
ATTRIB03="telephoneNumber"
ATTRIB04="facsimileTelephoneNumber"
ATTRIB05="mobile"
ATTRIB06="homePhone"
ATTRIB07="o"
ATTRIB08="departmentNumber"
ATTRIB09=""
ATTRIB10="title"
ATTRIB11="mail"
EOF
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How to Set Up the Corporate Phonebook (LDAP)
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3. Press Submit.
4.3.5 Test
If everything went well, you can run a test query on your OpenStage phone.
1. To navigate to the phone’s corporate phonebook, press the u button twice.
2. Press g on the TouchGuide. In the context menu, select Find by pressing i.
3. In the query mask, select the entry to be searched, for instance Last Name. Press i to
open the onscreen keypad for text input.
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How to Set Up the Corporate Phonebook (LDAP)
4. Enter the text to be searched. For information on using the onscreen keypad, see section
3.1, “Access via Local Phone”, step 5.
5. Navigate to the Find option and press i. If the query was successful, at least one entry will
be listed in the following manner:
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6. Navigate to the desired entry and press g on the TouchGuide to open the context menu.
You can select one of the following options:
• Dial the Business 1 number.
• Dial the Mobile number.
• Have the entry’s details, that is, all attributes displayed.
• Start a new search.
• Clear the list of search results.
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Technical Reference
Menus
5 Technical Reference
5.1 Menus
This section describes the structure of the aministration menus of the OpenStage
> phone. For information on user menus, please refer to the user manual.
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Menus
Security
File transfer
Defaults
Phone application
Picture Clip (OpenStage 60/80)1
LDAP (OpenStage 60/80)1
Logo1
Screensaver (OpenStage 60/80)1
Ringer file
Dongle Key
Local functions
Directory settings (OpenStage 60/80) / Directory settings (V2 on OpenStage 60/80)
Locality
Canonical dial settings
Canonical dial lookup
Canonical dial
Energy saving
Date and Time
Speech
Codec preferences
General information
Authentication
Change Admin password
Change User password
User mobility (OpenStage 60/80, V1R3 Onwards)
Set Mobility Mode
Cancel mobility password
Diagnostics
LLDP-MED TLVs (V2)
Fault trace configuration / Fault trace configuration (V2 on OpenStage 15/20/40) / Fault
trace configuration (V2 on OpenStage 60/80)
EasyTrace Profiles
Bluetooth handsfree profile (OpenStage 60/80)
Bluetooth headset profile (OpenStage 60/80)
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Technical Reference
Menus
Call connection
Call log problems
DAS connection
DLS data errors
Help application problems (OpenStage 60/80)
Key input problems
LAN connectivity problems
Messaging application issues
Mobility problems
Phone administration problems
Phonebook (LDAP) problems (OpenStage 60/80)
Phonebook (local) problems (OpenStage 60/80)
Server based application problems (OpenStage 60/80)
Sidecar problems
Speech problems
Tone problems
USB backup/restore (OpenStage 60/80)
Voice recognition problems (OpenStage 60/80)
Web based management (OpenStage 15/20/40)
802.1x problems
Clear all profiles
QoS reports
Generation
View Session Data
Miscellaneous
IP tests
Memory information / Memory information (V2)
Core dump
Maintenance
Remote trace
Restart Phone
Factory reset
HPT interface
Secure shell
Secure shell
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Technical Reference
Menus
Admin Login
Add application
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Menus
Modify application
Xpressions
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Menus
XML Phonebook
Bluetooth
IP configuration
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Menus
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Menus
QoS
Port configuration
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Menus
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Menus
Gateway
Standby gateway
Redundancy
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Technical Reference
Menus
SNMP
Configuration
Security
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Technical Reference
Menus
Defaults
Phone application
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Technical Reference
Menus
Logo
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Technical Reference
Menus
Ringer file
Dongle Key
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Technical Reference
Menus
Canonical dial
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Technical Reference
Menus
Energy saving
Codec preferences
General information
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Menus
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Menus
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Menus
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Menus
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Menus
Call connection
DAS connection
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Menus
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Menus
Mobility problems
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Technical Reference
Menus
Sidecar problems
Speech problems
Tone problems
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Menus
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802.1x problems
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Generation
IP tests
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Memory information
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Core dump
Remote trace
Restart Phone
Factory reset
HPT interface
Secure shell
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Troubleshooting: Error Messages
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Troubleshooting: Error Messages
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Troubleshooting: Error Messages
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Troubleshooting: Error Messages
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Nur für den internen Gebrauch Glossary
Glossary 6
A
ADPCM
Adaptive Differential Pulse Code Modulation. A compressed encoding method for audio
signals which are to be transmitted by a low bandwidth. As opposed to regular -> PCM, a
sample is coded as the difference between its predicted value and its real value. As this
difference is usually smaller than the real, absolute value itself, a lesser number of bits can
be used to encode it.
C
CSTA
Computer Supported Telecommunications Applications. An abstraction layer for telecom-
munications applications allowing for the interaction of -> CTI computer applications with
telephony devices and networks.
CTI
Computer Telephony Integration. This term denotes the interaction of computer applica-
tions with telephony devices and networks.
D
DFT
Digital Feature Telephone. A phone with no line keys.
DHCP
Dynamic Host Configuration Protocol. Allows for the automatic configuration of network
endpoints, like IP Phones and IP Clients.
DiffServ
Differentiated Services. Specifies a layer 3 mechanism for classifying and managing net-
work traffic and providing quality of service (-> QoS) guarantees on -> IP networks. Diff-
Serv can be used to provide low-latency, guaranteed service for e. g. voice or video com-
munication.
DLS
The Deployment Service (DLS) is a HiPath management application for the administration
of workpoints, i. e. IP Phones and IP Clients, in both HiPath- and non-HiPath networks.
DNS
Domain Name System. Performs the translation of network domain names and computer
hostnames to -> IP addresses.
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DTMF
Dual Tone Multi Frequency. A means of signaling between a phone and e. g. a voicemail
facility. The signals can be transmitted either in-band, i. e. within the speech band, or out-
band, i. e. in a separate signaling channel.
E
EAP
Extensible Authentication Protocol. An authentication framework that is frequently used in
WLAN networks. It is defined in RFC 3748.
F
FTP
File Transfer Protocol. Used for transferring files in networks, e. g., to update telephone
software.
G
G.711
ITU-T standard for audio encoding, used in ISDN and -> VoIP. It requires a 64 kBit/s band-
width.
G.722
ITU-T standard for audio encoding using split band -> ADPCM. The audio bandwidth is 7
kHz at a sampling rate of 16 kHz. There are several transfer rates ranging from 32 to 64
kBit/s, which correspond to different compression degrees. The voice quality is very good.
G.729
ITU-T standard for audio encoding with low bandwidth requirements, mostly used in VoIP.
The standard bitrate is 8 kBit/s. Music or tones such as -> DTMF or fax tones cannot be
transported reliably with this codec.
Gateway
Mediation components between two different network types, e. g., -> IP network and ISDN
network.
H
HTTP
Hypertext Transfer Protocol. A standard protocol for data transfer in -> IP networks.
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Nur für den internen Gebrauch Glossary
I
IP
Internet Protocol. A data-oriented network layer protocol used for transferring data across
a packet-switched internetwork. Within this network layer, reliability is not guaranteed.
IP address
The unique address of a terminal device in the network. It consists of four number blocks
of 0 to 255 each, separated by a point.
J
Jitter
Latency fluctuations in the data transmission resulting in distorted sound.
L
LAN
Local Area Network. A computer network covering a local area, like an office, or group of
buildings.
Layer 2
2nd layer (Data Link Layer) of the 7-layer OSI model for describing data transmission inter-
faces.
Layer 3
3rd layer (Network Layer) of the 7-layer OSI model for describing the data transmission in-
terfaces.
LCD
Liquid Crystal Display. Display of numbers, text or graphics with the help of liquid crystal
technology.
LDAP
Lightweight Directory Access Protocol. Simplified protocol for accessing standardized di-
rectory systems, e.g., a company telephone directory.
LED
Light Emitting Diode. Cold light illumination in different colours at low power consumption.
M
MAC Address
Media Access Control address. Unique 48-bit identifier attached to network adapters.
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MDI-X
Media Dependent Interface crossover (X). The send and receive pins are inverted. This
MDI allows the connection of two endpoints without using a crossover cable. When Auto
MDI-X is available, the MDI can switch between regular MDI and MDI-X automatically, de-
pending on the connected device.
MIB
Management Information Base. A type of database used to manage the devices in a com-
munications network.
MWI
Message Waiting Indicator. A signal, typically a LED, to notify the user that new mailbox
messages have arrived.
P
PBX
Private Branch Exchange. Private telephone system that connects the internal devices to
each other and to the ISDN network.
PCM
Pulse Code Modulation. A digital representation of an analog signal, e. g. audio data,
which consists of quantized samples taken in regular time intervals.
PING
Packet Internet Gro(u)per. A program to test whether a connection can be made to a de-
fined IP target. Data is sent to the target and returned from there during the test.
PoE
Power over Ethernet. The IEEE 802.3af standard specifies how to supply power to compli-
ant devices over Ethernet cabling (10/100Base-T).
Port
Ports are used in -> IP networks to permit several communication connections simulta-
neously. Different services often have different port numbers.
PSTN
Public Switched Telephone Network. The network of the world's public circuit-switched
telephone networks.
Q
QoS
Quality of Service. The term refers to control mechanisms that can provide different priority
to different users or data flows, or guarantee a certain level of performance to a data flow
in accordance with requests from the application program. The OpenStage phone allows
for the setting of QoS parameters on layer 2 and layer 3 (DiffServ).
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R
RAM
Random Access Memory. Memory with read / write access.
ROM
Read Only Memory. Memory with read only access.
RTCP
Realtime Transport Control Protocol. Controls the -> RTP stream and provides information
about the status of the transmission, like QoS parameters.
RTP
Realtime Transport Protocol. This application layer protocol has been designed for audio
and video communication. Typically, the underlying protocol is -> UDP.
S
SDP
Session Description Protocol. Describes and initiates multimedia sessions, like web con-
ferences. The informations provided by SDP can be processed by -> SNMP.
SNMP
Simple Network Management Protocol. Used for monitoring, controlling, and administra-
tion of network and network devices.
SNTP
Simple Network Time Protocol. Used to synchronize the time of a terminal device with a
timeserver.
Subnet Mask
To discern the network part from the host part of an -> IP address, a device performs an
AND operation on the IP address and the network mask. The network classes A, B, and C
each have a subnet mask that demasks the relevant bits: 255.0.0.0 for Class A,
255.255.0.0 for Class B and 255.255.255.0 for Class C. In a Class C network, for instance,
254 IP addresses are available.
Switch
Network device that connects multiple network segments and terminal devices. The for-
warding of data packets is based on -> MAC Addresses: data targeted to a specific device
is directed to the switch port that device is attached to.
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T
TCP
Transfer Control Protocol. The protocol belongs to the transport layer and establishes a
connection between two entities on the application layer. It guarantees reliable and in-order
delivery of data from sender to receiver, as opposed to -> UDP.
TLS
Transport Layer Security. Ensures privacy between communicating applications. Typically,
the server is authenticated, but mutual authentication is also possible.
U
UDP
User Datagram Protocol. A minimal message-oriented transport layer protocol used espe-
cially in streaming media applications such as -> VoIP. Reliability and order of packet de-
livery are not guaranteed, as opposed to -> TCP, but -> UDP is faster and more efficient.
URI
Uniform Resource Identifier. A compact string of characters used to identify or name a re-
source.
URL
Uniform Resource Locator. A special type of -> URI which provides means of acting upon
or obtaining a representation of the resource by describing its primary access mechanism
or network location.
V
VLAN
Virtual Local Area Network. A method of creating several independent logical networks
within a physical network. For example, an existing network can be separated into a data
and a voice VLAN.
VoIP
Voice over IP. A term for the protocols and technologies enabling the routing of voice con-
versations over the internet or through any other -> IP-based network
W
WAP
Wireless Application Protocol. A collection of protocols and technologies aiming at en-
abling access to internet applications for wireless devices. WAP can also be used by the
OpenStage phone.
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WBM
Web Based Management. A web interface which enables configuration of the device using
a standard web browser.
WML
Wireless Markup Language. An XML-based markup language which supports text,
graphics, hyperlinks and forms on a -> WAP-browser.
WSP
Wireless Session Protocol. The protocol is a part of the -> WAP specification. Its task is to
establish a session between the terminal device and the WAP gateway.
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Nur für den internen Gebrauch Index
Index 7
A H
Administration Menu (Local Menu) 3-1, 3-2 Handset 1-3, 1-4, 1-5, 1-6
Alert bar 1-3
Application Keys 1-3, 1-4, 1-5 I
Audio Keys 1-3, 1-4, 1-6 Initial Digits 3-44
Internal Numbers 3-44
B International Code (Local Country Code) 3-
Bluetooth 3-127 43
International Gateway Code 3-45
C International Prefix (International Access Co-
Call Display 1-4 de) 3-43
Canonical Dial Lookup 3-47 IP
Canonical Dialing 3-43 Address 2-10
CSTA 6-1 Address (Manual configuration) 3-18
CTI 6-1 IP 6-3
Specific Routing 3-20
D
Date and Time (SNTP) 3-39 K
Daylight Saving 3-39 Keypad 1-3, 1-4, 1-5, 1-6
Default Route 3-19
DFT 6-1 L
DHCP 3-16, 6-1 LAN 6-3
Diffserv 3-14 LAN Port 3-5
DLS (Deployment Service) 1-7, 2-18, 3-24, LDAP 6-3
6-1 LDAP Template (Download) 3-59
DNS 2-10, 3-21, 3-22, 6-1 Local Country Code (International Code) 3-
DNS Domain Name 3-21 43
DST Zone (Daylight Saving Time Zone) 3-40 Local Enterprise Number 3-43
Local National Code (Local Area Code) 3-43
E Logo (Create) 4-5
Emergency Number 3-43 Logo (Download) 3-62
External Access Code 3-44
External Numbers 3-44 M
MAC Address 6-3
F MDI-X 3-5, 6-4
FTP Settings 3-51 MIB 6-4
Function Keys 1-3, 1-4, 1-5, 1-6 MWI (Message Waiting Indicator) 6-4
G N
Graphics Display 1-3, 1-4 National Prefix (Trunk Prefix) 3-43
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O
Operator Code 3-43
P
Password, enter 2-27
PBX 6-4
Phone software (Download) 3-53
Picture Clips (Download) 3-56
Ping 3-121
PoE (Power over Ethernet) 2-5, 6-4
Program Keys 1-3, 1-4, 1-6
PSTN 6-4
PSTN Access Code 3-43
Q
QCU 3-26
QoS 3-13
R
RTP 6-5
S
Screensaver (Download) 3-65
SNMP 3-25, 6-5
Subnet Mask 2-10
Subnet Mask (Manual configuration) 3-18
T
TCP 6-6
Timezone Offset 3-39
TLS 6-6
TouchGuide 1-3, 1-4, 1-5, 1-6
TouchSlider 1-3
U
UDP 6-6
V
Vendor Class (DHCP) 2-10, 2-18
VLAN 2-10, 3-7
W
WBM (Web Based Management) 1-6, 2-9, 6-
7
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Our Quality and Environmental Management
Systems are implemented according to the
requirements of the ISO9001 and ISO14001
standards and are certified by an external certification
company.