Hipath 3000

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Documentation

HiPath 3000, HiPath 4000


OpenScape Office, OpenScape Business
OpenStage 15, OpenStage 15 G, OpenStage 20,
OpenStage 20 E, OpenStage 20 G, OpenStage 40,
OpenStage 40 G, OpenStage 60, OpenStage 60 G,
OpenStage 80, OpenStage 80 G
Administration Manual
A31003-S2010-M100-18-76A9

Siemens Enterprise Communications


www.siemens-enterprise.com
bkTOC.fm
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Content 0

1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
1.1 Important Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
1.2 Maintenance Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
1.3 About the Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
1.4 Conventions for this Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
1.5 The OpenStage Family . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
1.5.1 OpenStage 60/80 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
1.5.2 OpenStage 40 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
1.5.3 OpenStage 20 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
1.5.4 OpenStage 15 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
1.6 Administration Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
1.6.1 Web-based Management (WBM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
1.6.2 Deployment Service (DLS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
1.6.3 Local Phone Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
2 Startup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
2.1 Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
2.2 Assembling and Installing the Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
2.2.1 Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
2.2.2 Connectors at the bottom side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
2.2.3 Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
2.2.4 Connecting the Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
2.2.5 Key Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
2.3 Quick Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
2.3.1 Access the Web Interface (WBM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
2.3.2 Basic Network Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
2.3.3 Extended Network Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
2.3.4 VLAN Discovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
2.3.4.1 Using a Vendor Class . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
2.3.4.2 Using Option #43 "Vendor Specific" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16
2.3.5 DLS Server Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18
2.3.5.1 Using Vendor Class . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18
2.3.5.2 Using Option #43 "Vendor Specific" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-25
2.3.6 HFA Gateway Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-27
2.3.7 Using the Web Interface (WBM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-27
2.3.8 Using the Local Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-27

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3 Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
3.1 Access via Local Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
3.2 LAN Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
3.2.1 LAN Port Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
3.2.2 VLAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
3.2.2.1 Automatic VLAN discovery using DHCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
3.2.2.2 Automatic VLAN discovery using LLDP-MED (V2) . . . . . . . . . . . . . . . . . . . . 3-10
3.2.2.3 Manual configuration of a VLAN ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
3.3 IP Network Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
3.3.1 Quality of Service (QoS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
3.3.1.1 Layer 2 / 802.1p . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
3.3.1.2 Layer 3 / Diffserv . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14
3.3.2 Use DHCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16
3.3.3 IP Address - Manual Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18
3.3.4 Default Route/Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19
3.3.5 Specific IP Routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20
3.3.6 DNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21
3.3.6.1 DNS Domain Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21
3.3.6.2 DNS Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22
3.3.6.3 Terminal Hostname (V2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-23
3.3.7 Configuration & Update Service (DLS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24
3.3.8 SNMP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-25
3.4 HiPath Service Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-28
3.5 System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-29
3.5.1 System Identity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-29
3.5.2 HFA Gateway Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-29
3.5.3 HFA Emergency Gateway Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-31
3.5.4 Server and Standby Server ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-32
3.5.5 Redundancy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-33
3.5.6 Emergency number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-35
3.5.7 LIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-35
3.5.8 Not Used Timeout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-37
3.5.9 Energy Saving (OpenStage 40/60/80) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-38
3.5.10 Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-39
3.5.10.1 SNTP is available, but no automatic configuration by DHCP server . . . . . . 3-39
3.5.11 Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-41
3.6 Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-43
3.6.1 Canonical Dialing Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-43
3.6.2 Canonical Dial Lookup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-47
3.7 Mobility (OpenStage 60/80, V1R3 Onwards) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-49
3.7.1 Platform Specific Behaviour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-50

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3.8 Transferring Phone Software, Application and Media Files . . . . . . . . . . . . . . . . . . . . 3-51


3.8.1 FTP/HTTPS Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-51
3.8.2 Common FTP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-51
3.8.3 Phone Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-53
3.8.3.1 FTP/HTTPS Access Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-53
3.8.3.2 Download/Update Phone Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-55
3.8.4 Picture Clips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-56
3.8.4.1 FTP/HTTPS Access Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-56
3.8.4.2 Download Picture Clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-58
3.8.5 LDAP Template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-59
3.8.5.1 FTP/HTTPS Access Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-59
3.8.5.2 Download LDAP Template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-61
3.8.6 Logo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-62
3.8.6.1 FTP/HTTPS Access Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-62
3.8.6.2 Download Logo. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-64
3.8.7 Screensaver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-65
3.8.7.1 FTP/HTTPS Access Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-65
3.8.7.2 Download Screensaver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-67
3.8.8 Ringer File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-68
3.8.8.1 FTP/HTTPS Access Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-69
3.8.8.2 Download Ringer File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-71
3.8.9 ´HPT Dongle Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-72
3.8.9.1 FTP/HTTPS Access Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-72
3.8.9.2 Download Dongle Key File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-74
3.9 Corporate Phonebook: Directory Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-75
3.9.1 LDAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-75
3.9.2 Picture via LDAP (starting with HiPath 4000 V6) . . . . . . . . . . . . . . . . . . . . . . . . 3-77
3.9.2.1 "Softgate V6"settings for central access to subscriber pictures . . . . . . . . . . 3-78
3.9.2.2 Local Phone Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-78
3.9.2.3 Phone Canonical Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-80
3.10 Speech. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-81
3.10.1 RTP Base Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-81
3.10.2 Codec Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-82
3.11 Display General Phone Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-84
3.12 Applications (V2 on OpenStage 60/80) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-85
3.12.1 XML Applications/Xpressions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-85
3.12.1.1 Setup/Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-85
3.12.1.2 HTTP Proxy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-90
3.12.1.3 Modify an Existing Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-92
3.12.1.4 Remove an Existing Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-93
3.13 Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-94
3.14 Troubleshooting: Lost Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-95
3.15 Restart Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-96
3.16 Factory Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-97

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3.17 SSH - Secure Shell Access (V2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-98


3.18 Display License Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-99
3.19 HPT Interface (For Service Staff) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-100
3.20 Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-101
3.20.1 LLDP-MED (V2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-101
3.20.2 Fault Trace Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-103
3.20.3 Easy Trace Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-110
3.20.3.1 No Tracing for All Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-110
3.20.3.2 Bluetooth Handsfree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-111
3.20.3.3 Bluetooth Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-111
3.20.3.4 Call Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-111
3.20.3.5 Call Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-112
3.20.3.6 LDAP Phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-112
3.20.3.7 DAS Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-112
3.20.3.8 DLS Data Errors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-113
3.20.3.9 802.1x . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-113
3.20.3.10 Help Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-113
3.20.3.11 Sidecar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-114
3.20.3.12 Key Input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-114
3.20.3.13 LAN Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-114
3.20.3.14 Local Phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-114
3.20.3.15 Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-115
3.20.3.16 Mobility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-115
3.20.3.17 Phone administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-115
3.20.3.18 Server based applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-116
3.20.3.19 Speech. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-116
3.20.3.20 Tone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-116
3.20.3.21 USB Backup/Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-116
3.20.3.22 Voice Dialling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-117
3.20.3.23 Web Based Management (OpenStage 15/20/40) . . . . . . . . . . . . . . . . . . 3-117
3.20.3.24 Web Based Management (OpenStage 60/80). . . . . . . . . . . . . . . . . . . . . 3-117
3.20.4 QoS Reports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-118
3.20.5 Ping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-121
3.20.6 Memory Status Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-122
3.20.7 Core dump . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-125
3.20.8 Remote Tracing - Syslog (V2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-126
3.21 Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-127

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4 Examples and HowTos. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1


4.1 Canonical Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
4.1.1 Canonical Dialing Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
4.1.2 Canonical Dial Lookup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
4.1.2.1 Conversion examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
4.2 How to Create Logo Files for OpenStage Phones. . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
4.2.1 For OpenStage 40. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
4.2.2 For OpenStage 60/80 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
4.3 How to Set Up the Corporate Phonebook (LDAP). . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
4.3.1 Prerequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
4.3.2 Create an LDAP Template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
4.3.3 Load the LDAP Template into the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13
4.3.4 Configure LDAP Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14
4.3.5 Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14
5 Technical Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
5.1 Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
5.1.1 Web Interface Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
5.1.1.1 Menu Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
5.1.1.2 Web Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
5.1.2 Local Phone Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-30
5.2 Troubleshooting: Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-37
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1

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Overview
Important Notes

1 Overview

1.1 Important Notes

Do not operate the equipment in environments where there is a danger of explosions.

For safety reasons the phone should only be operating using the supplied plug in power
Q unit.
Use only original accessories!
Using other accessories may be dangerous, and will invalidate the warranty, extended
manufacturer’s liability and the CE mark.
Never open the telephone or add-on equipment. If you encounter any problems, con-
tact System Support.
Installation requirement for USA, Canada, Norway, Finland and Sweden: Connection
to networks which use outside cables is prohibited. Only in-house networks are permit-
ted.

For USA and Canada only:


7 This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a residential installation. This equipment generates, uses, and can radi-
ate radio frequency energy and, if not installed and used in accordance with the in-
structions, may cause harmful interference to radio communications. However, there
is no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
This product is a UL Listed Accessory, I.T.E., in U.S.A. and Canada.
This equipment also complies with the Part 68 of the FCC Rules and the Industrie
Canada CS-03.

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Overview
Maintenance Notes

1.2 Maintenance Notes

Do not operate the telephone in environments where there is a danger of ex-


plosions.

Use only original accessories. Using other accessories may be dangerous, and
will invalidate the warranty and the CE mark.

Never open the telephone or a key module. If you encounter any problems, con-
tact System Support.

1.3 About the Manual


The instructions within this manual will help you in administering and maintaining the Open-
Stage phone. The instructions contain important information for safe and proper operation of
the phones. Follow them carefully to avoid improper operation and get the most out of your
multi-function telephone in a network environment.
This guide is intended for service providers and network administrators who administer VoIP
services using the OpenStage phone hand have a fundamental understanding of HFA/CorNet.
The tasks described in this guide are not intended for end users. Many of these tasks affect the
ability of a phone to function on the network and require an understanding of IP networking and
telephony concepts.
These instructions are laid out in a user-oriented manner, which means that you are led through
the functions of the OpenStage phone step by step, wherever expedient. For the users, a sep-
arate manual is provided.

1.4 Conventions for this Document


The terms for parameters and functions used in this document are derived from the web inter-
face (WBM). In some cases, the the phone’s local menu uses shorter, less specific terms and
abbreviations. In a few cases the terminologies differ in wording. If so, the local menu term is
added with a preceding "/".

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Overview
The OpenStage HFA Family

1.5 The OpenStage HFA Family

1.5.1 OpenStage 60/60 G/80/80 G HFA

9
5

1 6 7
3
8

4
10

1 The Handset lets you pick up and dial calls in the usual manner.
2 The Graphics Display provides intuitive support for telephone operation.
3 The user-friendly Application Keys provide easy access to your telephone’s
applications.
4 With the TouchGuide, the user/administrator can navigate in the various pho-
ne functions, applications, and configuration menus.
5 You can customize your telephone in line with your personal needs by assig-
ning individual phone numbers and functions to the Program Keys.
6 Press the Function Keys to access frequently used telephony functions.
7 The Audio Keys let you optimize the audio settings on your telephone.
8 With the TouchSlider, the user can adjust the volume, e.g. of ringtones.
9 Inbound calls are visually signaled on the alert bar.
10 The keypad is used for entering phone numbers and text.
[Feature overview]

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Overview
The OpenStage HFA Family

1.5.2 OpenStage 40/40 G HFA

8
5

2
1
6 7

4 9

1 The Handset lets you pick up and dial calls in the usual manner.
2 The Graphics Display provides intuitive support for telephone operation.
3 The user-friendly Application Keys provide easy access to your telephone’s
applications.
4 With the Navigation Key, the user/administrator can navigate in the various
phone functions, applications, and configuration menus.
5 You can customize your telephone in line with your personal needs by assig-
ning individual phone numbers and functions to the Program Keys.
6 Press the Function Keys to access frequently used telephony functions.
7 The Audio Keys let you optimize the audio settings on your telephone.
8 Inbound calls are visually signaled on the Call Display.
9 The keypad is used for entering phone numbers and text.

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Overview
The OpenStage HFA Family

1.5.3 OpenStage 20/20 E/20 G HFA

2
1

3 4

5 6

1 The Handset lets you pick up and dial calls in the usual manner.
2 The Display provides intuitive support for telephone operation.
3 The user-friendly Application Keys provide easy access to your telephone’s
applications.
4 Press the Function Keys to access frequently used telephony functions.
5 With the Navigation Key, the user/administrator can navigate in the various
phone functions, applications, and configuration menus.
6 The keypad is used for entering phone numbers and text.

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Overview
The OpenStage HFA Family

1.5.4 OpenStage 15/15 G HFA

1
2

3 4

6 7

1 With the Handset, the user can pick up and dial calls in the usual manner.
2 The Display provides intuitive support for telephone operation.
3 With the Audio Keys, the user can optimize the audio settings.
4 Press the Function Keys to access frequently used telephony functions.
5 The Keypad is used for entering phone numbers and text.
6 With the Navigation Keys, the user/administrator can navigate in the various
phone functions, applications, and configuration menus.
7 The Program Keys enable the user to customize the telephone in line with
his/her personal needs by assigning individual phone numbers and functions.

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Overview
Administration Interfaces

1.6 Administration Interfaces


You can configure the OpenStage phone by using any of the following methods.

1.6.1 Web-based Management (WBM)


This method employs a web browser for communication with the phone via HTTP or HTTPS. It
is applicable for remote configuration of individual IP phones in your network. Direct access to
the phone is not required.

To use this method, the phone must first obtain IP connectivity.


> The remote configuration is not applicable while the phone is not in idle mode.

1.6.2 Deployment Service (DLS)


The Deployment Service (DLS) is a HiPath Management application for administering phones
and soft clients in both HiPath and non-HiPath networks. It has a Java-supported, web-based
user interface, which runs on an internet browser. For further information, please refer to the
Deployment Service Administration Guide.

1.6.3 Local Phone Menu


This method provides direct configuration of an the OpenStage phone. Direct access to the
phone is required.

As long as the IP connection is not properly configured, you have to use this method
> to set up the phone.

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Overview
Changes in SW-Version V2R1

1.7 Changes in SW-Version V2R1


Support of “stackless solution”
It was decided for SME to abandon the H.323 protocol and extend the CorNet protocol to sup-
port media channel negotiation.
There is no change in the implemented functionality.
The only new add-on of V2R1 is the support for the new CorNet TC based payload signaling
protocol.

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Startup
Prerequisites

2 Startup

2.1 Prerequisites
The advance acts as an endpoint client on an IP telephony network, and has the following net-
work requirements:
• An Ethernet connection to a LAN

Only use switches in the LAN to which the OpenStage phone is connected. An
7 operation at hubs can cause serious malfunctions in the hub and in the whole
network.
• A HiPath Communications System: HiPath 3000, HiPath 4000, OpenScape Office or
OpenScape Business.
• Usage of Voice VLANs is recommended.
• An FTP Server for file transfer, e. g. firmware, configuration data, application software
• A Dynamic Host Configuration Protocol (DHCP) server (recommended).
See also: http://wiki.siemens-enterprise.com/wiki/IEEE_802.1x.

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Startup
Assembling and Installing the Phone

2.2 Assembling and Installing the Phone

2.2.1 Shipment
• Phone
• Handset
• Handset cable
• Subpackage:
• Document "Information and Important Operating Procedures"
• Emergency number sticker

2.2.2 Connectors at the bottom side

OpenStage 60

Keyboard
PC
Power supply USB
Extension

Switch

Headset

Key Module

Handset

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Startup
Assembling and Installing the Phone

OpenStage 40 (OpenStage 15 and 20 similar, except 1)

[1] OpenStage 40 and


Power supply OpenStage 15 only
PC

Switch

Headset[1]

Key Module[1]

Handset

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Startup
Assembling and Installing the Phone

2.2.3 Assembly
1. Handset
Insert the plug on the long end of the handset cable into the jack on the base of the
telephone and press the cable into the groove provided for it. Next, insert the plug on the
short end of the handset cable into the jack on the handset.
2. Emergency Number Sticker
Write your telephone number and those for the fire and police departments on the included
label and attach it to the telephone housing underneath the handset (see arrow).

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Startup
Assembling and Installing the Phone

2.2.4 Connecting the Phone


1. Plug the LAN cable into the connector at the bottom of the telephone and connect the
cable to the LAN/switch. If PoE (Power over Ethernet) is to be used, the PSE (Power Sourc-
ing Equipment) must meet the IEEE 802.3af specification.
For details about the required power supply, see the following table:

Model Power Consumption/Supply


OpenStage 151 Power Class 1
OpenStage 15 G1 Power Class 2
OpenStage 20 Power Class 1
OpenStage 20 E Power Class 1
OpenStage 20 G Power Class 2
OpenStage 402 Power Class 2
OpenStage 40 + 2nd Key Module Power Class 2
OpenStage 40 G2 Power Class 3
OpenStage 40 G + 2nd Key Module Power Class 3
OpenStage 60/803 Power Class 3
OpenStage 60/80 + 2nd Key Module Power Class 3
OpenStage 60/80 G3 Power Class 3
OpenStage 60/80 G + 2nd Key Module External power unit required
1 Includes 1 Key Module 15.
2 Includes 1 Key Module.
3 Includes 1 Key Module + USB-Extension with Acoustic Unit.

2. Only if Power over Ethernet (PoE) is NOT supported:

Use only the plug-in power supply unit fitting the OpenStage phone:
7 EU: C39280-Z4-C510
UK: C39280-Z4-C512
USA: C39280-Z4-C511
Plug the power supply unit into the mains. Connect the plug-in power supply unit to the
jack at the bottom of the phone.
3. If applicable, connect the following optional jacks:
• LAN connection to PC
• Headset (accessory)
• Connection to add-on device (accessory)

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Startup
Assembling and Installing the Phone

• Connection to external keyboard (accessory)


• USB master for connection to a USB device (e. g. accessory USB Acoustic
Adapter)

To prevent damage on the OpenStage phone, connect an USB stick using


7 the adapter cable C39195-Z7704-A5.

Do not connect a USB hub to the phone’s USB port, as this may lead to
7 stability problems.

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Startup
Assembling and Installing the Phone

2.2.5 Key Module


A key module provides 12 additional program keys. Key modules are available for OpenStage
15/40/60/80 phones. A maximum of 2 key modules can be connected to one phone.
The following table shows which key modules can be connected to the particular phone types.

Phone Type OpenStag Key Module 15 OpenStage Key Module


OpenStage 15 1 -
OpenStage 40 1 2
OpenStage 60/80 - 2

Please note that OpenStage Key Modules (self-labeling) and


> OpenStage Key Module 15 (paper label) can not be combined. For key labelling, a
special tool is available; please refer to:
http://wiki.siemens-enterprise.com/index.php/Key_Labelling_Tool
The configuration of a key on the key module is just the same as the configuration of a phone
key.

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Startup
Quick Start

2.3 Quick Start


This section describes a typical case: the setup of an OpenStage endpoint in an environment
using a DHCP server and the web interface. For different scenarios, cross-references to the
corresponding section of the administration chapter are given.

Alternatively, the DLS (Deployment Service) administration tool can be used. Its
> Plug & Play functionality allows to provide the phone with configuration data by as-
signing an existing data profile to the phone’s MAC address or E.164 number. For
further information, see the Deployment Service Administration Manual.

Any settings made by a DHCP server are not configurable by other configuration
> tools.

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Startup
Quick Start

2.3.1 Access the Web Interface (WBM)


1. Open your web browser (MS Internet Explorer or Firefox) and enter the appropriate URL.
Example: https://192.168.1.15 or https://myphone.phones (firmware V2)

Up to firmware V1R4, unencrypted HTTP can be used for web access. In this
> case, port 8085 must be added to the phone address or DNS name, for example
http://192.168.1.15:8085
For configuring the phone’s DNS name, which is possible which firmware V2, please refer
to section 3.3.6.3, “Terminal Hostname (V2)”.
If the browser displays a certificate notification, accept it. The start page of the web inter-
face appears. In the upper right corner, the phone number, the phone’s IP address, as well
as the DNS name assigned to the phone are displayed. The left corner contains the user
menu tree.

2. Click on the tab "Administrator Pages". In the dialog box, enter the admin password:

3. The administration menu is displayed in the left column. If you click on an item which is
printed in normal style, the corresponding dialog opens in the center of the page. If you
click on an item printed in bold letters, a sub-menu opens in the right column.

2.3.2 Basic Network Configuration


For basic functionality, DHCP must provide the following parameters:

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Startup
Quick Start

• IP Address: IP Address for the phone.


• Subnet Mask (option #1): Subnet mask of the phone.
• Default Route (option #3 "Router"): IP Address of the default gateway which is used for
connections beyond the subnet.
• DNS IP Addresses (option #6 "Domain Server"): IP Addresses of the primary and sec-
ondary DNS servers.
If no DHCP server is present, see section 3.3.3, “IP Address - Manual Configuration” for IP ad-
dress and subnet mask, and section 3.3.4, “Default Route/Gateway” for default route.

2.3.3 Extended Network Configuration


To have constant access to other subnets, you can enter a total of two more network destina-
tions. For each further domain/subnet you wish to use, first the IP address for the destination,
and then that of the router must be given. The option’s name and code are as follows:
• option #33 "Static Routing Table"
For manual configuration of specific/static routing see section 3.3.5, “Specific IP Routing”.
Also the DNS domain wherein the phone is located can be specified by DHCP.
The option’s name and code are as follows:
• option #15 "Domain Name"
For manual configuration of the DNS domain name see section 3.3.6.1, “DNS Domain Name”.

2.3.4 VLAN Discovery


If the phone is to be located in a VLAN (Virtual LAN), a VLAN ID must be assigned. If the VLAN
shall be provided by DHCP, VLAN Discovery must be set to "DHCP" (see section 3.2.2.1, “Au-
tomatic VLAN discovery using DHCP”). The corresponding DHCP option is vendor-specific,
thus a specific procedure is necessary.

2.3.4.1 Using a Vendor Class


It is recommended to define a vendor class on the DHCP server, thus enabling server and
phone to exchange vendor-specific data exclusively. The data is disclosed from other clients.
The following steps are required for the configuration of the Windows DHCP server.

Setting up a new vendor class using the Windows DHCP Server


1. In the Windows Start menu, select Start > Programs > Administrative Tools > DHCP.
2. In the DHCP console menu, right-click the DHCP server in question and select Define
Vendor Classes... in the context menu.

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3. A dialog window opens with a list of the classes that are already available.

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4. Define a new vendor class with the name OptiIpPhone and enter a description of this
class.

Click OK to apply the changes. The new vendor class now appears in the list.
5. Exit the window with Close.

Add Options to the New Vendor Class


Next, two options resp. tags will be added to the vendor class. Two passes are needed for this:
in the first pass, tag #1 with the required value "Siemens" is entered, and in the second pass,
the VLAN ID is entered as tag #2.

For DHCP servers on a Windows 2003 Server (pre-SP2):


> Windows 2003 Server contains a bug that prevents you from using the DHCP con-
sole to create an option with the ID 1 for a user-defined vendor class. Instead, this
entry must be created with the netsh tool in the command line (DOS shell).
You can use the following command to configure the required option (without error
message) so that it is also appears later in the DHCP console:
netsh dhcp server add optiondef 1 "Optipoint element 001"
STRING 0 vendor=OptiIpPhone comment="Tag 001 for Optipoint"
The value SIEMENS for optiPoint Element 1 can then be re-assigned over the
DHCP console.
This error was corrected in Windows 2003 Server SP2.

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6. In the DHCP console menu, right-click the DHCP server in question and select Set Pre-
defined Options from the context menu.

7. In the dialog, select the previously defined OptiIpPhone class and click on Add... to add
a new option.

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8. Enter the following data for the new option:


1. First Pass: Option 1
• Name: Free text, e. g. "OptiIpPhone element 01"
• Data type: "String"
• Code: "1"
• Description: Free text.
2. Second Pass: Option 2
• Name: Free text, e. g. "OptiIpPhone element 02"
• Data type: "Long"
• Code: "2"
• Description: Free text.

9. Enter the value for this option.


1. First Pass: "Siemens"
2. Second Pass: VLAN ID

10. Press OK, repeat steps 7 to 9 for the second pass, and press OK again.

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Defining the scope for the new vendor class


11. Select the DHCP server in question and the Scope and right-click Scope Options. Select
Configure Options... in the context menu.

12. Select the Advanced tab. Under Vendor class, select the class that you previously de-
fined (OptiIpPhone) and, under User class, select Default User Class.

Activate the check boxes for the options that you want to assign to the scope (in the exam-
ple, 001, 002, and 003). Click OK.
13. The DHCP console now shows the information that will be transmitted for the correspond-
ing workpoints. Information from the Standard vendor is transmitted to all clients, whereas
information from the OptiIpPhone vendor is transmitted only to the clients (workpoints) in
this vendor class.

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Setup using a DHCP server on Unix/Linux


The following snippet from a DHCP configuration file (usually dhcpd.conf) shows how to set up
a configuration using a vendor class and the "vendor-encapsulated-options" option.
class "OptiIpPhone" {
option vendor-encapsulated-options
# The vendor encapsulated options consist of hexadecimal values for
the option number (for instance, 01), the length of the value (for in-
stance, 07), and the value (for instance, 53:69:65:6D:65:6E:73). The
options can be written in separate lines; the last option must be fol-
lowed by a ’;’ instead of a ’:’.
# Tag/Option #1: Vendor "Siemens"
#1 7 S i e m e n s
01:07:53:69:65:6D:65:6E:73:
# Tag/Option #2: VLAN ID
#2 4 0 0 1 0
02:04:00:00:00:0A;
match if substring (option vendor-class-identifier, 0, 11) =
"OptiIpPhone";
}

2.3.4.2 Using Option #43 "Vendor Specific"


Alternatively, option #43 can be used for setting up the VLAN ID. Two tags are required:
• Tag 001: Vendor name
• Tag 002: VLAN ID
The Vendor name tag is coded as follows (the first line indicates the ASCII values, the second
line contains the hexadecimal values):

Code Length Vendor name


1 7 S i e m e n s
01 07 53 69 65 6D 65 6E 73
The following example shows a VLAN ID with the decimal value "10":

Code Length VLAN ID


2 4 0 0 1 0
02 04 00 00 00 0A
For manual configuration of the VLAN ID see section 3.2.2.3, “Manual configuration of a VLAN
ID”.

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Setup using the Windows DHCP Server


1. In the Windows Start menu, select Start > Programs > Administrative Tools > DHCP.
2. Select the DHCP server and the scope. Choose "Configure Options" in the context menu
using the right mouse button.

3. Enter the VLAN ID. Providing the length is not required here, as the VLAN ID is always 4
Bytes long.

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2.3.5 DLS Server Address


This setting only applies if a DLS (Deployment Service) server is in use.
It is recommended to configure the DLS server address by DCHP, as this method enables full
Plug & Play and ensures the authenticity of the DLS server.
For manual configuration of the DLS server address see section 3.3.7, “Configuration & Update
Service (DLS)”.
For the configuration of vendor-specific settings by DHCP, there are two alternative methods:
1) the use of a vendor class, or 2) the use of DHCP option 43.

2.3.5.1 Using Vendor Class


It is recommended to define a vendor class on the DHCP server, thus enabling server and
phone to exchange vendor-specific data exclusively. The data is disclosed from other clients. If
not done already, create a vendor class by the name of "OptiIpPhone".
The following steps are required for the configuration of the Windows DHCP server.

Setting up a new vendor class using the Windows DHCP Server


1. In the Windows Start menu, select Start > Programs > Administrative Tools > DHCP.
2. In the DHCP console menu, right-click the DHCP server in question and select Define
Vendor Classes... in the context menu.

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3. A dialog window opens with a list of the classes that are already available.

4. Define a new vendor class with the name OptiIpPhone and enter a description of this
class.

Click OK to apply the changes. The new vendor class now appears in the list.
5. Exit the window with Close.

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Add Options to the New Vendor Class


Next, two options resp. tags will be added to the vendor class. Two passes are needed for this:
in the first pass, tag #1 with the required value "Siemens" is entered, and in the second pass,
the DLS address is entered as tag #3.

For DHCP servers on a Windows 2003 Server (pre-SP2):


> Windows 2003 Server contains a bug that prevents you from using the DHCP con-
sole to create an option with the ID 1 for a user-defined vendor class. Instead, this
entry must be created with the netsh tool in the command line (DOS shell).
You can use the following command to configure the required option (without error
message) so that it is also appears later in the DHCP console:
netsh dhcp server add optiondef 1 "Optipoint element 001"
STRING 0 vendor=OptiIpPhone comment="Tag 001 for Optipoint"
The value SIEMENS for optiPoint Element 1 can then be re-assigned over the
DHCP console.
This error was corrected in Windows 2003 Server SP2.
6. In the DHCP console menu, right-click the DHCP server in question and select Set Pre-
defined Options from the context menu.

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7. In the dialog, select the previously defined OptiIpPhone class and click on Add... to add
a new option.

8. Enter the following data for the new option:


1. First Pass: Option 1
• Name: Free text, e. g. "OptiIpPhone element 01"
• Data type: "String"
• Code: "1"
• Description: Free text.
2. Second Pass: Option 3
• Name: Free text, e. g. "OptiIpPhone element 03"
• Data type: "String"
• Code: "3"
• Description: Free text.

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9. Enter the value for this option.


1. First Pass: "Siemens"
2. Second Pass: DLS address
The DLS address has the following format:
<PROTOCOL>:://<IP ADDRESS OF DLS SERVER>:<PORT NUMBER>
Example: sdlp://192.168.3.30:18443

10. Press OK, repeat steps 7 to 9 for the second pass, and press OK again.

Defining the scope for the new vendor class


11. Select the DHCP server in question and the Scope and right-click Scope Options. Select
Configure Options... in the context menu.

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12. Select the Advanced tab. Under Vendor class, select the class that you previously de-
fined (OptiIpPhone) and, under User class, select Default User Class.

Activate the check boxes for the options that you want to assign to the scope (in the exam-
ple, 001 and 003)
13. The DHCP console now shows the information that will be transmitted for the correspond-
ing workpoints. Information from the Standard vendor is transmitted to all clients, whereas
information from the OptiIpPhone vendor is transmitted only to the clients (workpoints) in
this vendor class.

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Setup using a DHCP server on Unix/Linux


The following snippet from a DHCP configuration file (usually dhcpd.conf) shows how to set up
a configuration using a vendor class and the "vendor-encapsulated-options" option.
class "OptiIpPhone" {
option vendor-encapsulated-options
# The vendor encapsulated options consist of hexadecimal values for
the option number (for instance, 01), the length of the value (for in-
stance, 07), and the value (for instance, 53:69:65:6D:65:6E:73). The
options can be written in separate lines; the last option must be fol-
lowed by a ’;’ instead of a ’:’.
# Tag/Option #1: Vendor "Siemens"
#1 7 S i e m e n s
01:07:53:69:65:6D:65:6E:73:
# Tag/Option #3: DLS IP Address (here: sdlp://192.168.3.30:18443)
#3 25 s d l p : / / 1 9 2 . 1 6 8 . 3 . ...etc.
03:19:73:64:6C:70:3A:2F:2F:31:39:32:2E:31:36:38:2E:33:2E:33:30:
3A:31:38:34:34:33;
match if substring (option vendor-class-identifier, 0, 11) =
"OptiIpPhone";
}

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2.3.5.2 Using Option #43 "Vendor Specific"


Alternatively, option #43 can be used for setting up the DLS address. Two tags are required:
• Tag 001: Vendor name
• Tag 003: DLS IP address
Additionally, you can enter a host name for the DLS server:
• Tag 004: DLS hostname
The data is entered in hexadecimal values. Note that the length of the information contained in
a tag must be given.
The Vendor name tag is coded as follows (the first line indicates the ASCII values, the second
line contains the hexadecimal values):

Code Length Vendor name


1 7 S i e m e n s
01 07 53 69 65 6D 65 6E 73
The DLS IP address tag consists of the protocol prefix "sdlp://", the IP address of the DLS serv-
er, and the DLS port number, which is "18443" by default. The following example illustrates the
syntax:

Code Length DLS IP address


3 25 s d l p : / / 1 9 2 . 1 6 8 . 2 . 1 9 : 1 8 4 4 3
6C

3A

2E

2E

2E

03 19 3A
2F
2F
73
64

70

31
39
32

31
36
38

32

31
39

31
38
34
34
33

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Setup using the Windows DHCP Server


1. In the Windows Start menu, select Start > Programs > Administrative Tools > DHCP.
2. Select the DHCP server and the scope. Choose "Configure Options" in the context menu
using the right mouse button. [Engl. Screenshot]

3. Enter the IP address and port number of the DLS server.

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2.3.6 HFA Gateway Settings


To connect the OpenStage phone to the HiPath Communication System, the IP address of the
gateway, a subscriber number and the corresponding password is needed. The subscriber
number can be 1 to 24 characters long, and is used as the internal telephone number.

2.3.7 Using the Web Interface (WBM)


1. Log in to the Administrator Pages of the WBM. For details about accessing the WBM, see
section 2.3.1, “Access the Web Interface (WBM)”.
2. In the menu at the lefthand side, go to System > Gateway.
3. Enter the IP address of the HiPath Communication System in the Gateway address field.
4. In the Subscriber number field, enter the internal extension number of the phone. It can
be 1 to 24 characters long.
5. Enter the subscriber password in the New subscriber password field.

2.3.8 Using the Local Menu


Take the following steps to configure the access to an HFA gateway (for further information see
section 3.1, “Access via Local Phone”):
1. Press the mode key v once or twice to activate the administration menu (the key toggles
between the user’s configuration menu and the administration menu).
2. When the Admin menu is active, you will be prompted to enter the administrator password.
The default admin password is "123456". It is recommended to change the password (see
Section 3.11, "Password”) after your first login.
3. In the administration menu, go to System > HFA Gateway. For further instructions on en-
tering data using the Local menu see section 3.1, “Navigate within the Administration
Menu”. The path is as follows:
|--- Administration
|--- System
|
--- HFA Gateway
|--- IP address
|--- Subscriber Number
|
--- Password
4. Enter the IP address of the HFA gateway provided by your HiPath communication system.
5. Enter the phone’s subscriber number, which will also serve as internal phone number.
6. Enter the password associated with the subscriber number.
7. After the data has been entered, select Save & exit and press .

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Administration
Access via Local Phone

3 Administration
This chapter describes the configuration of every parameter available on the OpenStage
phones. For access via the local phone menu, see the following; for access using the web in-
terface, please refer to section 2.3.1, “Access the Web Interface (WBM)”.

3.1 Access via Local Phone

The data entered in input fields is parsed and controlled by the phone. Thus, data is
> accepted only if it complies to the value range.

1. Access the Administration Menu


OpenStage 60/80:
Press the v key once or twice to activate the administration menu (the v key toggles be-
tween the user’s configuration menu and the administration menu).
OpenStage 60/80 V2:
The v key toggles between the Settings menu, the Applications menu, and the applica-
tions currently running. Press the v key repeatedly until the "Settings" tab is active. (The
v key toggles between the Settings menu, the Applications menu, and the applications
currently running.)
OpenStage 40:
Press the N key once to activate the Service menu. Select the option Admin and press
i to activate the administration menu.
OpenStage 15/20:
Press the number keys 1, 0, and 3 simultaneously to enter the admininstration menu.

The key that is hit first will initiate the dialing process, and the first number will
> be interpreted as part of a call number. To exit the dialing dialog, press the n
key. This will deactivate the loudspeaker and stop the dialing process.
The D key calls the HiPath configuration menu.
2. Enter Password
When the Admin menu is active, you will be prompted to enter the administrator password.
The default admin password is "123456". It is recommended to change the password (see
section 3.13, “Password”) after your first login.
For entering passwords with non-numeric characters, please consider the following:
By default, password entry is in numeric mode. For changing the mode, press the # key
once or repeatedly, depending on the desired character. The # key cycles around the input
modes as follows:
(Abc) -> (abc) -> (123) -> (ABC) -> back to start.

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Access via Local Phone

3. Navigate within the Administration Menu

OpenStage 60/80
Use the TouchGuide to navigate and execute administrative actions in the administration
menu.
For using the TouchGuide, see the following figure:
Press the mkey briefly:
- scroll up Press the i key:
Hold down: - confirm entries
- scroll to top of list - perform an action

Press the h key:


- cancel a function Press the g key:
- delete character left - open a context menu
of cursor - down one level
- up one level

Press the l key briefly: Run your finger around the


- scroll down inner sensor ring W:
Hold down: - browse lists and menus
- scroll to end of list - set up volume

OpenStage 40
Use the 5-way Navigator to navigate and execute administrative actions in the administra-
tion menu.
Press the mkey briefly:
- scroll up Press the i key:
Hold down: - confirm entries
- scroll to top of list - perform an action

Press the h key:


- cancel a function Press the g key:
- delete character left - open a context menu
of cursor - down one level
- up one level

Press the l key briefly:


- scroll down
Hold down:
- scroll to end of list

Press the mkey briefly:


- scroll up Press the i key:
Hold down: - confirm entries
- scroll to top of list - perform an action

Press the h key:


- cancel a function Press the g key:
- delete character left - open a context menu
of cursor - down one level
- up one level

Press the l key briefly:


- scroll down
Hold down:
- scroll to end of list

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OpenStage 20
Use the 3-way Navigator to navigate and execute administrative actions in the administra-
tion menu.
Press the mkey briefly:
- scroll up
Hold down:
- scroll to top of list Press the i key:
- confirm entries
- perform an action

Press the l key briefly:


- scroll down
Hold down:
- scroll to end of list

OpenStage 15

Press the m key briefly:


- scroll up Press the OK key:
- confirm entries
- perform an action

Press the l key:


In idle mode:
- Open idle menu
In lists and menues:
- scroll down

4. Select a parameter
If a parameter is set by choosing a value from a selective list, an arrow symbol appears in
the parameter field that has the focus. Press the i key to enter the selective list. Use the
Sensor Wheel resp. the m and l key to scroll up and down in the selective list. To select a
list entry, press the i i key.
5. Enter the parameter value
For selecting numbers and characters, you can use special keys. See the following table:

Key Function
* Switch to punctuation and special characters.
# Toggle between lowercase characters, uppercase characters, and digits in
the following order:
(Abc) -> (abc) -> (123) -> (ABC) -> back to start.

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Administration
Access via Local Phone

OpenStage 60/80
If a parameter is set by entering a number or character data, the onscreen keypad is used.
Press the i i key to enter the number editor. Within the number editor, solely use the key
numbers or the Sensor Wheel for selecting numbers, characters, or groups of characters.
The h key deletes one character in the input field, and the g key moves the cursor to the
OK field.
The following figure describes the elements of the onscreen keypad and their functions:
Element with focus
Letters, digits, punctuation marks or special characters

Confirm
Cancel
Insert clipboard contents at cursor position
Copy contents of active field to clipboard
Move cursor left/right
Shift to punctuation and special characters
Shift to numeric entry Shift to punctuation and special charac-
Shift to upper/lower case Shift to upper/lower case

Additionally, you can use the following keys on the keypad as shortcuts for the selection of
character groups:

Element Function
* Switch to punctuation and special characters.
# Toggle between lowercase characters, uppercase characters, and digits.

OpenStage 15/20/40
With the OpenStage 20/40, use the keypad for entering parameters. With the 3 way/5 way-
Navigator, you can enter, delete, copy and paste characters and numbers as well as navi-
gate within an entry and toggle the input mode.Save and exit
6. Save end exit
When you are done, select Save & exit and press i.

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Administration
LAN Settings

3.2 LAN Settings

3.2.1 LAN Port Settings


The OpenStage phone provides an integrated switch which connects the LAN, the phone itself
and a PC port. By default, the switch will auto negotiate transfer rate (10/100 Mb/s, 1000 Mb/s
with OpenStage 20/40/60/80 G) and duplex method (full or half duplex) with whatever equip-
ment is connected. Optionally, the required transfer rate and duplex mode can be specified
manually using the LAN port speed parameter.

In the default configuration, the LAN port supports automatic detection of cable con-
> figuration (pass through or crossover cable) and will reconfigure itself as needed to
connect to the network. If the phone is set up to manually configure the switch port
settings, the cable detection mechanism is disabled. In this case care must be taken
to use the correct cable type.
The PC Ethernet port is controlled by the PC port mode parameter. If set to "Disabled", the PC
port is inactive; if set to ""Enabled", it is active. If set to "Mirror", the data traffic at the LAN port
is mirrored at the PC port. This setting is for diagnostic purposes.
When PC port autoMDIX is enabled, the switch determines automatically whether a regular
MDI connector or a MDI-X (crossover) connector is needed, and configures the connector ac-
cordingly.

Data required
• LAN port speed: Settings for the ethernet port connected to a LAN switch.
Value range: "Automatic," "10 Mbps half duplex", "10 Mbps full duplex", "100 Mbps half du-
plex", "100 Mbps full duplex", "Gigabit/s full duplex".
Default: "Automatic".
For OpenStage 15/20/40/60/80 G, "Automatic" is required.
• PC port speed / PC port type: Settings for the ethernet port connected to a PC.
Value range: "Automatic," "10 Mbps half duplex", "10 Mbps full duplex", "100 Mbps half du-
plex", "100 Mbps full duplex", "Gigabit/s full duplex".
Default: "Automatic".
For OpenStage 15/20/40/60/80 G, "Automatic" is required.
• PC port mode / PC port status: Controls the PC port.
Value range: "Disabled", "Enabled", "Mirror".
Default: "Disabled".
• PC port autoMDIX: Switches between MDI and MDI-X automatically.
Value range: "On", "Off".
Default: "Off".

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Administration via WBM

Network > Port configuration

Administration via Local Phone

|--- Admin
|--- Network
|--- Port Configuration
|--- Number
|--- LAN port speed
|--- PC port status
|--- PC port speed
|--- PC port autoMDIX

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Administration
LAN Settings

3.2.2 VLAN
VLAN (Virtual Local Area Network) is a technology that allows network administrators to parti-
tion one physical network into a set of virtual networks (or broadcast domains).
Physically partitioning the LAN into separate VLANs allows a network administrator to build a
more robust network infrastructure. A good example is a separation of the data and voice net-
works into data and voice VLANs. This isolates the two networks and helps shield the endpoints
within the voice network from disturbances in the data network and vice versa.

The implementation of a voice network based on VLANs requires the network infra-
> structure (the switch fabric) to support VLANs.

In a layer 1 VLAN, the ports of a VLAN-aware switch are assigned to a VLAN statically. The
switch only forwards traffic to a particular port if that port is a member of the VLAN that the traffic
is allocated to. Any device connected to a VLAN-assigned port is automatically a member of
this VLAN, without being a VLAN aware device itself. If two or more network clients are con-
nected to one port, they cannot be assigned to different VLANs. When a network client is mov-
ing from one switch to another, the switches’ ports have to be updated accordingly by hand.
With a layer 2 VLAN, the assignment of VLANs to network clients is realized by the MAC ad-
dresses of the network devices. In some environments, the mapping of VLANs and MAC ad-
dresses can be stored and managed by a central database. Alternatively, the VLAN ID, which
defines the VLAN whereof the device is a member, can be assigned directly to the device, e. g.
by DHCP. The task of determining the VLAN for which an Ethernet packet is destined is carried
out by VLAN tags within each Ethernet frame. As the MAC addresses are (more or less) wired
to the devices, mobility does not require any administrator action, as opposed to layer 1 VLAN.
It is possible to assign one device, i.e. one MAC address, to different VLANs.
It is important that every switch connected to a PC is VLAN-capable. This is also true for the
integrated switch of the OpenStage. The phone must be configured as a VLAN aware endpoint
if the phone itself is a member of the voice VLAN, and the PC connected to the phone’s PC port
is a member of the data VLAN.
There are 3 ways for configuring the VLAN ID:
• Manually
• By DHCP
• By LLDP-MED

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Administration
LAN Settings

3.2.2.1 Automatic VLAN discovery using DHCP


To automatically discover a VLAN ID using DHCP, the phone must be configured as DHCP en-
abled, and VLAN discovery mode must be set to "DHCP". This is the default configuration.
The DHCP server must be configured to supply the Vendor Unique Option in the correct Sie-
mens VLAN over DHCP format. If a phone configured for VLAN discovery by DHCP fails to dis-
cover its VLAN, it will proceed to configure itself from the DHCP within the non-tagged LAN.
Under these circumstances, network routing may probably not be correct.

Administration via WBM (up to V1R3)

Network > IP configuration

Administration via Local Phone (up to V1R3)

|--- Admin
|--- Network
|--- IP Configuration
|--- VLAN discovery

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LAN Settings

Administration via WBM (V2)

Network > IP configuration


With firmware V2, you must click on change mode first. Afterwards, the IP configuration
mode dialog opens.

Network > IP configuration > change mode


To enable VLAN discovery by DHCP, select DHCP used in the Discovery mode menu. After-
wards, click Submit.

Administration via Local Phone (up to V1R3)

|
--- Administration
|
--- Network
|
--- IP Configuration
|
--- VLAN discovery

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Administration via Local Phone (V2)


To enable VLAN discovery by DHCP, select DHCP used in the Discovery mode menu.
|--- Administration
|--- Network
|--- IP Configuration
|--- Discovery mode

3.2.2.2 Automatic VLAN discovery using LLDP-MED (V2)


This is the default setting. The VLAN ID is configured by the network switch using LLDP-MED
(Link Layer Discovery Protocol-Media Endpoint Discovery). If the switch provides an appropri-
ate TLV (Type-Length-Value) element containing the VLAN ID, this VLAN ID will be used. If no
appropriate TLV is received, DHCP will be used for VLAN discovery.

Administration via WBM

Network > IP configuration


First, click on change mode. Afterwards, the IP configuration mode dialog opens.

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LAN Settings

Network > IP configuration > change mode


To enable VLAN discovery by LLDP-MED, select LLDP-MED with DHCP in the Discovery
mode menu. Afterwards, click Submit.

Administration via Local Phone


To enable VLAN discovery by DHCP, select LLDP-MED with DHCP in the Discovery mode
menu.
|
--- Administration
|
--- Network
|
--- IP Configuration
|
--- Discovery mode

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3.2.2.3 Manual configuration of a VLAN ID


To configure layer 2 VLAN manually, first make sure that VLAN discovery is set to "Manual" (see
section 3.2.2.1, “Automatic VLAN discovery using DHCP”). Then, the phone must be provided
with a VLAN ID between 1 and 4095. If you misconfigure a phone to an incorrect VLAN, the
phone will possibly not connect to the network. In DHCP mode it will behave as though the
DHCP server cannot be found, in fixed IP mode no server connections will be possible.

Administration via WBM

Network > IP configuration

Administration via Local Phone

|--- Admin
|--- Network
|--- IP Configuration
|--- VLAN ID

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IP Network Parameters

3.3 IP Network Parameters

3.3.1 Quality of Service (QoS)


The QoS technology based on layer 2 and the two QoS technologies Diffserv and TOS/IP Pre-
cedence based on layer 3 are allowing the VoIP application to request and receive predictable
service levels in terms of data throughput capacity (bandwidth), latency variations (jitter), and
delay.

3.3.1.1 Layer 2 / 802.1p


QoS on layer 2 is using 3 Bits in the 802.1q/p 4-Byte VLAN tag which has to be added in the
Ethernet header.
The CoS (class of service) value can be set from 0 to 7. 7 is describing the highest priority and
is reserved for network management. 5 is used for voice (RTP-streams) by default. 3 is used
for signaling by default.
Three Bits Used for CoS
(User Priority)
TAG
PREAM. SFD DA SA 4 Bytes PT DATA FCS

Data required
• Layer 2: Activates or deactivates QoS on layer 2.
Value range: "Yes", "No".
Default: "Yes".
• Layer 2 voice: Sets the CoS (Class of Service) value for voice data (RTP streams).
Value range: 0-7.
Default: 5.
• Layer 2 signalling: Sets the CoS (Class of Service) value for signaling.
Value range: 0-7.
Default: 3.
• Layer 2 default: Sets the default CoS (Class of Service) value.
Value range: 0-7.
Default: 0.

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IP Network Parameters

Administration via WBM

Network > QoS

Administration via Local Phone

|
--- Admin
|
--- Network
|
--- QoS
|--- Service
|--- Layer 2
|--- Layer 2 voice
|--- Layer 2 signalling
|--- Layer 2 default

3.3.1.2 Layer 3 / Diffserv


Diffserv assigns a class of service to an IP packet by adding an entry in the IP header.
Traffic flows are classified into 3 per-hop behavior groups:
1. Default
Any traffic that does not meet the requirements of any of the other defined classes is placed
in the default per-hop behaviour group. Typically, the forwarding has best-effort forwarding
characteristics. The DSCP (Diffserv Codepoint) value for Default is "0 0 0 0 0 0".
2. Expedited Forwarding (EF referred to RFC 3246)
Expedited Forwarding is used for voice (RTP streams) by default. It effectively creates a
special low-latency path in the network. The DSCP (Diffserv Codepoint) value for EF is
"1 0 1 1 1 0".
3. Assured Forwarding (AF referred to RFC 2597)
Assured forwarding is used for signaling messages by default (AF31). It is less stringent
than EF in a multiple dropping system. The AF values are containing two digits X and Y
(AFXY), where X is describing the priority class and Y the drop level.
Four classes X are reserved for AFXY: AF1Y (high priority), AF2Y, AF3Y and AF4Y (low
priority).

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IP Network Parameters

Three drop levels Y are reserved for AFXY: AFX1 (low drop probability), AFX2 and AFX3 (High
drop probability). In the case of low drop level, packets are buffered over an extended period in
the case of high drop level, packets are promptly rejected if they cannot be forwarded.Data
required
• Layer 3: Activates or deactivates QoS on layer 3.
Value range: "Yes", "No".
Default: "Yes".
• Layer 3 voice: Sets the CoS (Class of Service) value for voice data (RTP streams).
Value range:"AF11", "AF12", "AF13", "AF21", "AF22", "AF23", "AF31", "AF32", "AF33",
"AF41", "AF42", "AF43", "EF", "CS7", "CS3", "CS4", "CS5"
Default: "EF"
• Layer 3 signalling: Sets the CoS (Class of Service) value for signaling.
Value range: "AF11", "AF12", "AF13", "AF21", "AF22", "AF23", "AF31", "AF32", "AF33",
"AF41", "AF42", "AF43", "EF", "CS7", "CS3", "CS4", "CS5"
Default: "AF31"

Administration via WBM

Network > QoS

Administration via Local Phone

|
--- Admin
|
--- Network
|
--- QoS
|
--- Service
|--- Layer 3
|--- Layer 3 voice
|--- Layer 3 signalling

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3.3.2 Use DHCP


If this parameter is set to "Yes", the phone will search for a DHCP server on startup and try to
obtain IP data and further configuration parameters from that central server. The default is
"Yes".
If no DHCP server is available in the IP network, please deactivate this option. In this case, the
IP address, subnet mask and default gateway/route must be defined manually.

The change will only have effect if you restart the phone.
>
The following parameters can be obtained by DHCP:

Basic informations
• IP Address
• Subnet Mask

Optional informations
• Default Route (Routers option 3)
• IP Routing/Route 1 & 2 (Static Routes option 33)
• SNTP IP Address (NTP Server option 42)
• Timezone offset (Time Server Offset option 2)
• Primary/Secondary IP Addresses (DNS Server option 6)
• DNS Domain Name (DNS Domain option 15)
• Vendor Unique (option 43)

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Administration via WBM

Network > IP configuration

Administration via Local Phone

|---
Admin
|--- Network
|--- IP Configuration
|--- Use DHCP

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IP Network Parameters

3.3.3 IP Address - Manual Configuration


If not provided by DHCP dynamically, you must specify the phone’s IP address and subnet
mask manually.

Data required
• IP address: used for addressing the phone.
• Subnet mask: subnet mask that is needed for the subnet in use.

Administration via WBM

Network > IP configuration

Administration via Local Phone

|--- Admin
|--- Network
|--- IP Configuration
|--- IP address
|--- Subnet mask

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3.3.4 Default Route/Gateway


If not provided by DHCP dynamically (see section 3.3.2, “Use DHCP”), enter the IP address of
the router that links your IP network to other networks. If the value was assigned by DHCP, it
can only be read.

The change will only have effect if you restart the phone.
>
Administration via WBM

Network > IP configuration

Administration via Local Phone

|--- Admin
|--- Network
|--- IP Configuration
|--- Default route (GW)

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IP Network Parameters

3.3.5 Specific IP Routing


To have constant access to network subscribers of other domains, you can enter a total of two
more network destinations, in addition to the default route/gateway. This is useful if the LAN has
more than one router or if the LAN is divided into subnets.

Data required
• Route 1/2 IP address: IP address of the selected route.
• Route 1/2 gateway: IP address of the gateway for the selected route.
• Route 1/2 mask: Network mask for the selected route.

Administration via WBM

Network > IP configuration

Administration via Local Phone

|
--- Admin
|
--- Network
|
--- IP Configuration
|--- Route 1 IP
|--- Route 1 gateway
|--- Route 1 mask
|--- Route 2 IP
|--- Route 2 gateway
|--- Route 2 mask

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3.3.6 DNS
The main task of the domain name system (DNS) is to translate domain names to IP address-
es. For some features and functions of the OpenStage phone, it is necessary to configure the
DNS domain the phone belongs to, as well as the nameservers needed for DNS resolving.

3.3.6.1 DNS Domain Name


This is the name of the phone’s local domain.

Administration via WBM

Network > IP configuration

Administration via Local Phone

|--- Admin
|--- Network
|--- IP Configuration
|--- DNS domain

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IP Network Parameters

3.3.6.2 DNS Servers


If not provided by DHCP automatically, a primary and a secondary DNS server can be config-
ured.

Data required
• Primary DNS: IP address of the primary DNS server.
• Secondary DNS: IP address of the secondary DNS server.

Administration via WBM

Network > IP configuration

Administration via Local Phone

|--- Admin
|--- Network
|--- IP Configuration
|--- Primary DNS
|--- Secondary DNS

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IP Network Parameters

3.3.6.3 Terminal Hostname (V2)


With OpenStage firmware V2, the phone’s hostname can be customised. This will only function
if the phone is configured to use DHCP and the DHCP server updates the hostname at the DNS
server.
The corresponding DNS domain is configured in Network > IP configuration > DNS domain
(see section 3.3.6.1, “DNS Domain Name”).
The current DNS name of the phone is displayed at the right-hand side of the banner of the
admin and user web pages, under DNS name. To see configuration changes, the web page
must be reloaded.

It is recommended to inform the user about the DNS name of his/her phone. The
> complete WBM address can be found under User menu > Network information >
Web address.
The DNS name can be constructed from pre-defined parameters and free text. Its composition
is defined by the DNS name construction parameter. The following options are available:
• "None": No hostname is send to the DHCP server during DHCP configuration.
• "MAC based": The DNS name is built from the prefix "OIP" followed by the phone’s MAC
address.
• "Web name": The DNS name is set to the the string entered in Web name.
• "Only number": The DNS name is set to the Terminal number, that is, the phone’s call
number (E.164).
• "Prefix number": The DNS name is constructed from the the string entered in Web name,
followed by the Terminal number.

Administration via WBM

System > System Identity

Administration via Local Phone

|
--- Administration
|
--- Identity
|--- Web name
|
--- DDNS hostname

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3.3.7 Configuration & Update Service (DLS)


The Deployment Service (DLS) is a HiPath Management application for administering work-
points in both HiPath and non-HiPath networks. Amongst the most important features are: se-
curity (e.g. PSS generation and distribution within an SRTP security domain), software deploy-
ment, plug&play support, as well as error and activity logging.
DLS address, i.e. the IP address or hostname of the DLS server, and DLS port, i.e. the port
on which the DLS server is listening, are required to enable proper communication between
phone and DLS. The Contact gap parameter controls a security function. It specifies a mini-
mum time interval that must elapse between individual HTTP requests from the phone which
are responding to a ContactMe request from the DLS. Any requests coming within that time will
be ignored. The purpose is to prevent DoS (Denial of Service) attacks on the phone. The Se-
curity mode determines whether the communication between the phone and the DLS is se-
cure. A secure connection is established by exchanging credentials between the DLS and the
phone for mutual authentication. After this, the communication is encrypted, and a different port
is used.

Data required
• DLS address: IP address or hostname of the server on which the Deployment Service is
running.
• DLS port: Port on which the DLS Deployment Service is listening.
Default: 18443.
• Contact gap: Minimum time interval in seconds that must elapse between responses to a
ContactMe request from the DLS, in order to prevent DoS attacks.
Default: 300.
• Security mode / Secured: Determines whether the communication between the phone
and the DLS is secure.
Value range: "Default", "Secure".
Default: "Default".

Administration via WBM

Network > Update Service (DLS)

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Administration via Local Phone

|--- Admin
|--- Network
|--- Update Service (DLS)
|--- DLS address
|--- DLS port
|--- Contact gap
|--- Secured

3.3.8 SNMP
The Simple Network Management Protocol is used by network management systems for mon-
itoring network-attached devices for conditions that warrant administrative attention. An SNMP
manager surveys and, if needed, configures several SNMP elements, e.g. VoIP phones.
OpenStage phones support SNMPv1.
There are currently 4 trap categories that can be sent by the phones:

Standard SNMP traps


OpenStage phones support the following types of standard SNMP traps, as defined in RFC
1157:
• coldStart: sent if the phone does a full restart.
• warmStart: sent if only the phone software is restarted.
• linkUp: sent when IP connectivity is restored.

QoS Related traps


These traps are designed specifically for receipt and interpretation by the QDC collection sys-
tem. The traps are common to SIP phones, HFA phones, Gateways, etc.

Traps specific to OpenStage phones


Currently, the following traps are defined:
TraceEventFatal: sent if severe trace events occur; aimed at expert users.
TraceEventError: sent if severe trace events occur; aimed at expert users.

Data required
• Trap sending enabled / Traps enabled: Enables or disables the sending of a TRAP mes-
sage to the SNMP manager.
Value range: "Yes", "No".
Default: "No".
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• Trap destination / Manager address: IP address or hostname of the SNMP manager that
receives traps.
• Trap destination port / Manager port: Port on which the SNMP manager is receiving
TRAP messages.
Default: 162.
• Trap community / Community password: SNMP community string for the SNMP man-
ager receiving TRAP messages.
• Queries allowed: Allows or disallows queries by the SNMP manager.
Value range: "Yes", "No".
Default: "No".
• Query password: Password for the execution of a query by the SNMP manager.
• Diagnostic sending enabled: Enables or disables the sending of diagnostic data to the
SNMP manager.
Value range: "Yes", "No".
Default: "No".
• Diagnostic destination: IP address or hostname of the SNMP manager receiving diag-
nostic data.
• Diagnostic destination port: Port on which the SNMP manager is receiving diagnostic
data.
• Diagnostic community: SNMP community string for the SNMP manager receiving diag-
nostic data.
• QoS traps to QCU: Enables or disables the sending of TRAP messages to the QCU serv-
er.
Value range: "Yes", "No".
Default: "No".
• QCU address: IP address of the QCU server.
• QCU port: Port on which the QCU server is listening for messages.
Default: 12010.
• QCU community: QCU community string.
• QoS to generic destination / QoS to generic device: Enables or disables the sending of
QoS traps to a generic destination.
Value range: "Yes", "No".
Default: "No".

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Administration via WBM

System > SNMP

Administration via Local Phone

|--- Admin
|--- System
|--- SNMP
|--- Traps enabled
|--- Manager address
|--- Manager port
|--- Community password

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HiPath Service Menu

3.4 HiPath Service Menu


The phone’s local menu allows for controlling functions provided the HiPath system. For this
purpose, the phone must be logged on at the system. For information on the available func-
tions, see the phone’s user manual.

Administration via Local Phone

|--- Service Menu

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System Settings

3.5 System Settings

3.5.1 System Identity

3.5.2 HFA Gateway Settings


To connect the OpenStage phone to the HiPath Communication System, the data described in
the following is required.
The Gateway address is the IP address of the communication platform resp. HFA server.
The Gateway port is the port used by the HFA server for signaling messages. Usually, the de-
fault value "4060" is correct.
The Subscriber number is used as the internal extension number of the phone. It can be 1 to
24 characters long.
To log on to the HFA server, a subscriber password must be provided. A New subscriber pass-
word can be entered by the administrator.
Data required:
• Gateway address: IP address of the communication platform resp. HFA server.
• Gateway port: The HFA server’s port for signaling.
Default: "4060".
• Subscriber number: The phone’s extension.
• New subscriber password: Password for logging on to the HFA server.
Optionally, a Gateway ID can be provided. The Gateway ID refers to the PBX/Gateway/Gate-
keeper to which the phone is connected. The value is the same as the "Globid" parameter in
the HiPath 4000 resp. the "H.323 ID" in the HiPath 3000.
The System type is provided by the system the phone is connected to and therefore read-only.

Administration via WBM

System > Gateway

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Network > Port configuration

Administration via Local Phone

|---
Admin
|--- System
|--- Gateway
|--- System type
|--- IP address
|--- Gateway ID
|--- Subscriber number
|--- Password

|---
Admin
|--- Network
|
--- Port configuration
|
--- Number
|
--- Gatekeeper

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3.5.3 HFA Emergency Gateway Settings


For enabling survivability, the phone switches to a backup communications system in case the
main system fails.
The settings are analogous to those for the main system (see section 3.5.2, “HFA Gateway Set-
tings”).

Administration via WBM

System > Standby gateway

Administration via Local Phone

|---
Admin
|--- System
|--- Standby gateway
|--- System type
|--- IP address
|--- Gateway ID
|--- Subscriber number
|--- Password

|--- Admin
|--- Network
|--- Port configuration
|--- Number
|--- Backup

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3.5.4 Server and Standby Server ports


In this section, the server ports for signalisation and speech data transfer are determined.
H.225.0 port determines the port used for non-secure H.225 signaling.
Default: 1720.
CorNet-TC TLS port determines the port used for secure communication by the HFA server.
H.225.0 TLS port determines the port used for secure H.225 signaling.

Administration via WBM

Administration via Local Phone

|
--- Admin
|
--- Network
|
--- Port configuration
|--- Server port configuration
| |--- H.225.0 port
| |--- CorNet-TC TLS port
| |--- H.225.0 TLS port
|
--- Standby server port configuration
|--- H.225.0 port
|--- CorNet-TC TLS port
|
--- H.225.0 TLS port

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3.5.5 Redundancy
This section controls the switching between main HFA server and standby HFA server.
If Small remote side redundancy is activated, the phone willl switch over to the standby HFA
server in case the connection to the main server ist lost. By default, this is disabled.
When Auto switch back is activated, the phone will switch back to the main server as soon as
the connection is re-established. By default, this is disabled.
Retry count main sets the number of trials to establish a connection to the main server before
the phone switches over to the standby server. The default is 1.
The Timeout main parameter determines the time interval between the last try to get a con-
nection to the main server and the establishing of a connection to the standby server. The de-
fault is 30.
Retry Count Standby: Sets the number of trials to establish a connection to the standby server
before the phone switches back to the main server. The default is 3.
• Timeout Standby: Timeout between two "Retry count standby". The default is 30.
• Timeout main: Timeout between two "Retry count main" The default is 30.
• TC test retry: TC_Test retry determines the count of how many successfull TC_Tests the
Main system need to answer before the phone switches back, if Auto switchback is en-
abled. The default is 3.
• TC Test Expiry: Determines how long the Previous connection needs to timeout to actually
trigger any further SRSR activities.
How much time to wait from one unsuccessfull Retry count main sequence until the next
happens and in which interval the phone will send itself a TC_Test message (in idle mode).
The default is 30.
Lowering this value will significantly increase network load but the phone might detect fail-
ures faster but at an increased risk of false positive detections due to short time network
outage.
After a change of the timeing values the SRSR need to be deactivated and re-activated again
to take effect!

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Administration via WBM

Administration via Local Phone

|--- Admin
|--- System
|--- Redundancy
|--- Small remote site
|--- Auto switch back
|--- Retry count main
|--- Timeout main
|--- Retry count standby
|--- Timeout standby

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3.5.6 Emergency number


E911 emergency number. This number establishes a connection to the PSAP (Publiy Safety
Answering Point). If a user dials this number, and an appropriate LIN (see section 3.5.7, “LIN”)
is configured, the user’s location is communicated to the PSAP. In the USA, the number is 911.

Administration via WBM

Administration via Local Phone

|--- Admin
|--- System
|--- Features
|--- Configuration
|--- General
|--- Emergency number

3.5.7 LIN
The Location Identification Number is a number code which provides detailed geographic in-
formation about the phone, including e. g. the office room. On issuing an emergency call using
the E911 emergency number (see section 3.5.6, “Emergency number”), this code is transferred
to an ALI (Automatic Location Information) system in the public network. When the ALI has
looked up the location data in its database, it transmits the data along with the call to the PSAP.
The emergency operator is presented with the location data in readable form, so he can dis-
patch help as appropriate.

Administration via WBM

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Administration via Local Phone

|--- Admin
|--- System
|--- Features
|--- Configuration
|--- General
|--- LIN

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3.5.8 Not Used Timeout


The timeout for the local user and admin menu is configurable. When the time interval is over,
the menu is closed and the administrator/user is logged out.
The timeout may be helpful in case a user does a long press on a line key unintentionally, and
thereby invokes the key configuration menu. The menu will close after the timeout, and the key
will return to normal line key operation.
The timeout ranges from 1 to 5 five minutes. The default value is 2.

Administration via WBM

System > Features > Configuration

Administration via Local Phone

|--- Admin
|--- System
|--- Features
|--- Configuration
|--- General
|--- Not used timeout

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3.5.9 Energy Saving (OpenStage 40/60/80)


After the phone has been inactive within the timespan specified in Timeout (hours) (V1R3)
resp. Backlight timeout (hours) (V1R3), the display backlight is switched off. The length of
this timespan ranges from 2 hours to 8 hours. The default value is 3.

Administration via WBM

Local functions > Energy saving

Administration via Local Phone

|--- Administration
|--- Local Functions
|--- Energy Saving
|--- Backlight Timeout (Hrs)

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Administration
System Settings

3.5.10 Date and Time


To ensure that HFA security operates properly, the phone must obtain the correct date and time
before logging on to the system. For this purpose, the phone must use the same SNTP server
that is used by the system/PBX. If the DHCP server in your network provides the IP address of
the SNTP server, no manual configuration is necessary. If not, you have to set the SNTP IP
address parameter manually.
The date and time to be displayed can be obtained either from the SNTP server or from the
system/PBX. To select SNTP-based date and time, set the Time source parameter to "SNTP".
The default value is "System".
For correct display of the current time, the Timezone offset must be set appropriately. This is
the time offset from UTC (Coordinated Universal Time). If, for instance, the phone is located in
Munich, Germany, the offset is +1 (or simply 1); if it is located in Los Angeles, USA, the offset
is -8. For countries or areas with half-our time zones, like South Australia or India, non-integer
values can be used, for example 10.5 for South Australia (UTC +10:30).
If the phone is located in a country with daylight saving, the administrator can choose whether
daylight saving time is activated manually or automatically. If Use daylight saving is enabled,
and Auto time change is disabled, daylight saving time (DST) is in effect immediately. If Auto
time change is enabled, daylight saving is controlled by the Time zone parameter. This selects
the daylight saving time zone which is characterized by the start and end date for daylight sav-
ing time.
The Difference (minutes) provides the time difference for daylight saving time in minutes. This
parameter is required also when Auto time change is enabled. In Germany, for instance, as in
most countries, this is +60.
The Current DISPLAY Time is the date and time according to the timezone and daylight saving
settings; this date and time is presented to the user. The Current UTC Time is the UTC time
used by the phone and the system internally.

3.5.10.1 SNTP is available, but no automatic configuration by DHCP server

Data required
• SNTP IP address: IP address or hostname of the SNTP server.
• Timezone offset (hours): Shift in hours corresponding to UTC.
• Use daylight saving: Enables or disables daylight saving time in conjunction with Auto
time change.
Value range: "Yes", "No".
• Difference (minutes): Time difference when daylight saving time is in effect.
• Auto time change / Auto DST: Enables or disables automatic control of daylight saving
time according to the Time zone.
Value range: "Yes", "No".

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System Settings

• Time zone / DST zone: Area with common start and end date for daylight saving time.
Value range: "Australia 2007 (ACT, South Australia, Tasmania, Victoria)", "Australia 2007
(New South Wales)", "Australia (Western Australia)", "Australia 2008+ (ACT, New South
Wales, South Australia, Tasmania, Victoria)", "Brazil", "Canada", "Canada (Newfound-
land)", "Europe (Portugal, United Kingdom)", "Europe (Finland)", "Europe (Rest)", "Mexi-
co", "United States".

Administration via WBM

Date and Time

Administration via Local Phone

|--- Administration
|--- Date and Time
|--- SNTP IP address
|--- Timezone offset
|--- Timezone source

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System Settings

3.5.11 Security
OpenStage phones support two security options, which are mutually exclusive:
• H.235 Authentication and Encryption
• PKI-based SPE (Signaling and Payload Encryption)
The security settings are be configured separately for the main gateway and for the fallback
gateway (standby) when using SRSR (Small Remote Site Redundancy).
Secure H.235 main/standby sets the stage of security for communication between phone and
gatekeeper. When set to "None", there is no voice encryption. When set to "Partial", only the
data sent from the phone to the gatekeeper is encrypted. With "Full", the data sent in both di-
rections is encrypted.
The Time H.235 main/standby parameter defines a time window in milliseconds for the gate-
way. The gateway only accepts messages which arrive within this time window.
The Signalling transport main/standby parameter selects the protocol to use for signalling.
TCP and TLS are avaliable.
Certificate validation main/standby determines whether the phone certificate used for en-
crypted logon via TLS is checked against the certificate on the gateway.

>
For further information on deploying SPE, please refer to the manual of the HiPath
system in use, and to the Deployment Service Administration manual.

Data required
• Secure H.235 main: Security stage for communication when the main gateway is in use.
Value range: "None", "Partial", "Full".
• Secure H.235 standby: Security stage for communication when the standby gateway is in
use.
Value range: "None", "Partial", "Full".
• Time H.235 main: Time window length in ms when the main gateway is in use.
• Time H.235 standby: Time window length in ms when the main gateway is in use.
• Signalling transport main: Protocol to use for signalling when the main gateway is in use.
Value range: "TCP", "TLS".
• Signalling transport standby: Protocol to use for signalling when the standby gateway is
in use.
Value range: "TCP", "TLS".
• Certificate validation main: Check the phone certificate against the gateway certificate
when the main gateway is in use.
Value range: true, false.
• Certificate validation standby: Check the phone certificate against the gateway certifi-
cate when the main gateway is in use.
Value range: true, false.

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System Settings

Administration via WBM

System > Security

Administration via Local Phone

|--- Administration
|--- System
|--- Secure H235 main
|--- Secure H235 standby
|--- Time H235 main
|--- Time H235 standby
|--- Signalling main
|--- Signalling standby
|--- Certificate main
|--- Certificate standby

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Administration
Dialing

3.6 Dialing

3.6.1 Canonical Dialing Configuration


Call numbers taken from a directory application, LDAP for instance, are mostly expressed in
canonical format. Moreover, call numbers entered into the local phone book are automatically
converted and stored in canonical format, thereby adding "+", Local country code, Local na-
tional code, and Local enterprise number as prefixes. If, for instance, the user enters the ex-
tension "1234", the local country code is "49", the local national code is "89", and the local en-
terprise number is "722", the resulting number in canonical format is "+49897221234".
For generating an appropiate dial string, a conversion from canonical format may be required.
The following parameters determine the local settings of the phone, like Local country code
or Local national code, and define rules for converting from canonical format to the format re-
quired by the PBX.

To enable the number conversion, all parameters not marked as optional must be
> provided, and the canonical lookup settings must be configured (see section 3.6.2,
“Canonical Dial Lookup”).

Data required
• Local country code: E.164 Country code, e.g. "49" for Germany, "44" for United Kingdom.
Maximum length: 5.
• National prefix digit: Prefix for national connections, e.g. "0" in Germany and United King-
dom. Maximum length: 5.
• Local national code: Local area code or city code, e.g. "89" for Munich, "20" for London.
Maximum length: 6.
• Minimal local number length: Minimum number of digits in a local PSTN number, e.g.
3335333 = 7 digits.
• Local enterprise number: Number of the company/PBX wherein the phone is residing.
Maximum length: 10. (Optional)
• PSTN access code: Access code used for dialing out from a PBX to a PSTN. Maximum
length: 10. (Optional)
• International access code: International prefix used to dial to another country, e.g. "00"
in Germany and United Kingdom. Maximum length: 5.
• Operator codes: List of extension numbers for a connection to the operator. The numbers
entered here are not converted to canonical format. Maximum length: 50. (Optional)
• Emergency number: List of emergency numbers to be used for the phone. If there are
more than one numbers, they must be separated by commas. The numbers entered here
are not converted to canonical format. Maximum length: 50. (Optional)

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Dialing

• Initial extension digits / Initial digits: List of initial digits of all possible extensions in the
local enterprise network. When a call number could not be matched as a public network
number, the phone checks if it is part of the local enterprise network. This is done by com-
paring the first digit of the call number to the value(s) given here. If it matches, the call num-
ber is recognized as a local enterprise number and processed accordingly.
If, for instance, the extensions 3000-5999 are configured in the HiPath system, each num-
ber will start with 3, 4, or 5. Therefore, the digits to be entered are 3, 4, 5.
• Internal numbers

To enable the phone to discern internal numbers from external numbers, it is


> crucial that a canonical lookup table is provided (section 3.6.2, “Canonical Dial
Lookup”).
• "Local enterprise form": Any extension number is dialled in its simplest form. For an
extension on the local enterprise node, the node ID is omitted. If the extension is on a
different enterprise node, then the appropriate node ID is prefixed to the extension
number. Numbers that do not correspond to an enterprise node extension are treated
as external numbers.
• "Always add node": Numbers that correspond to an enterprise node extension are al-
ways prefixed with the node ID, even those on the local node. Numbers that do not cor-
respond to an enterprise node extension are treated as external numbers.
• "Use external numbers": All numbers are dialled using the external number form.
• External numbers
• "Local public form": All external numbers are dialled in their simplest form. Thus a num-
ber in the local public network region does not have the region code prefix. Numbers
in the same country but not in the local region are dialled as national numbers. Num-
bers for a different country are dialled using the international format.
• "National public form": All numbers within the current country are dialled as national
numbers, thus even local numbers will have a region code prefix (as dialling from a mo-
bile). Numbers for a different country are dialled using the international format.
• "International form": All numbers are dialled using their full international number for-
mat.
• External access code
• "Not required": The access code to allow a public network number to be dialled is not
required.
• "For external numbers": Default value. All public network numbers will be prefixed with
the access code that allows a number a call to be routed outside the enterprise net-
work. However, international numbers that use the + prefix will not be given access
code.

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Dialing

• International gateway code:


• "Use national code": All international formatted numbers will be dialled explicitly by us-
ing the access code for the international gateway to replace the "+" prefix.
• "Leave as +": All international formatted numbers will be prefixed with "+".

Administration via WBM

Locality > Canonical dial settings

Local functions > Locality > Canonical dial

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Dialing

Administration via Local Phone

|--- Admin
|--- Local Functions
|--- Locality
|--- Canonical settings
|--- Local country code
|--- National prefix digit
|--- Local national code
|--- Minimum local number length
|--- Local enterprise node
|--- PSTN access code
|--- International access code
|--- Operator code
|--- Emergency number
|--- Initial extension digits

|--- Admin
|--- Local Functions
|--- Locality
|--- Canonical dial
|--- Internal numbers
|--- External numbers
|--- External access code
|--- International gateway

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Dialing

3.6.2 Canonical Dial Lookup


The parameters given here are important for establishing outgoing calls and for recognizing in-
coming calls.
In the local phonebook, and, mostly, in LDAP directories, numbers are stored in canonical for-
mat. In order to generate an appropriate dial string according to the settings in Internal num-
bers and External numbers (-> Section 3.6.1), internal numbers must be discerned from ex-
ternal numbers. The canonical lookup table provides patterns which allow for operation.
Furthermore, these patterns enable the phone to identify callers from different local or interna-
tional telephone networks by looking up the caller’s number in the phone book. As incoming
numbers are not always in canonical format, their composition must be analyzed first. For this
purpose, an incoming number is matched against one or more patterns consisting of country
codes, national codes, and enterprise nodes. Then, the result of this operation is matched
against the entries in the local phone book.

To make sure that canonical dial lookup works properly, at least the following para-
> meters of the phone must be provided:
• Local country code (-> Section 3.6.1)
• Local area code (-> Section 3.6.1)
• Local enterprise code (-> Section 3.6.1)
Up to 5 patterns can be defined. The Local code 1 ... 5 parameters define up to 5 different local
enterprise nodes, whilst International code 1... 5 define up to 5 international codes, that is,
fully qualified E.164 call numbers for use in a PSTN.

Data required
• Local code 1 ... 5: Local enterprise code for the node/PBX the phone is connected to.
Example: "722" for Siemens Munich.
• International code 1 ... 5: Sequence of "+", local country code, local area code, and local
enterprise node corresponding to to one or more phone book entries.
Example: "+4989722" for Siemens Munich.

Administration via WBM

Locality > Canonical dial lookup

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Dialing

Administration via Local Phone

|--- Admin
|--- Local Functions
|--- Locality
|--- Canonical lookup
|--- Local code 1
|--- International code 1
|--- Local code 2
|--- International code 2
|--- Local code 3
|--- International code 3
|--- Local code 4
|--- International code 4
|--- Local code 5
|--- International code 5

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Administration
Mobility (OpenStage 60/80, V1R3 Onwards)

3.7 Mobility (OpenStage 60/80, V1R3 Onwards)


If data mobility is enabled, the user can log on at another phone and at the same time carry his
user data with him. The transferable user data comprises the following:
• the user’s phone book, including call groups;
• the picture clips associated with phone book entries;
• the canonical settings (see section 3.6, “Dialing”);
• the call log;
• the user password.

Mobility is applicable to OpenStage 60/80 only, as only these phone types have the
> relevant user data.

For data mobility, the DLS (Deployment Service) must be available.


>
The Set Mobility Mode parameter controls the phone’s mobility features, i. e. it adjusts the mo-
bility level. The following settings are possible:
• Basic (Default): This is the original behaviour before the introduction of data mobility in
V1R3. When a new user logs on at the phone, he will see all user data of the precedent
user.
• Data Privacy (OpenStage 60/80 only): When a new user logs on at the phone, he will be
provided with a pristine, empty phone book and call log. The user of the precedent user will
be hidden to the new user.
• Data Mobility (OpenStage 60/80 only): The user data of phone A, i. e. the user’s home
phone, is sent to the DLS, which acts as a cache for mobility purposes. The local phone
book, the picture clips, the canonical settings, and the user password are updated each
time a change is made. The call log is sent to the DLS every hour and when the user logs
off. As soon as the user logs on to phone B, the data is transferred to phone B. Please note
that data mobility must be activated both on phone A and B.

In case a user wants to move from an OpenStage phone to an optiPoint phone, DLS-
> based data mobility ist not possible. However, when using an OpenStage 60/80 pho-
ne, the data can be saved on an USB stick. For details, please refer to the User Gui-
de for OpenStage 60/80.

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Mobility (OpenStage 60/80, V1R3 Onwards)

3.7.1 Platform Specific Behaviour


Regarding data mobility, there are some differences, dependent on whether a HiPath 3000 or
HiPath 4000 is in use.

HiPath 4000
When the user logs on to phone B, phone A is in "cancel mobility" state. This means that the
user, or someone else, can trigger a restore of the initial user at phone A. Thus, the user will
be logged off from phone B and logged on at phone A. To prevent an unauthorized person from
doing this, the cancel mobility process can be password-protected. This password is entered in
the Cancel mobility password menu.

HiPath 3000
With this platform, mobility is achieved by storing all user data in the DLS. Hence, for each par-
ticipant who wishes to use data mobility, a mobile user must be created on the DLS. The pro-
cedures are identical to those used for SIP mobility. For details, please refer to the Deployment
Service Administration Manual.
Logon attempts: Trys of unsuccessfull Logon Attempts before the phone switches back from
the Mobile user to Non Mobile user after the connection to the gateway failed.
Settings in "Set Mobility Mode"
OpenStage 60/80

OpenStage 40

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Transferring Phone Software, Application and Media Files

3.8 Transferring Phone Software, Application and Media Files


New software images, hold music, picture clips for phonebook entries, LDAP templates, com-
pany logos, screensaver images, and ringtones can be uploaded to the phone via DLS (De-
ployment Service) or WBM (Web Based Management).

For all user data, which includes files as well as phonebook content, the following
> amounts of storage place are available:
• OpenStage 20/40: 4 MB
• OpenStage 60/80: 8 MB

3.8.1 FTP/HTTPS Server


There are no specific requirements regarding the FTP server for transferring files to the Open-
Stage phone. Any FTP server providing standard functionality will do.

3.8.2 Common FTP Settings


For each one of the various file types, e.g. phone software, or logos, specific FTP/HTTPS ac-
cess data can be defined. If some or all file types have the parameters Download method,
Server, Server port, Account, Username, FTP path, and HTTPS baser URL in common,
they can be specified here. These settings will be used for a specific file type if its Use defaults
parameter is set to "Yes".

If Use defaults is activated for a specific file type, any specific settings for this file
> type are overridden by the defaults.

Data required
• Download method: Selects the protocol to be used.
Value range: "FTP", "HTTPS".
Default: "FTP".
• Server: IP address or hostname of the FTP server in use.
• Server port: Port number of the FTP server in use. For HTTPS, port 443 is assumed, un-
less a different port is specified in the HTTPS base URL.
Default: 21.
• Account: Account at the server (if applicable).
• Username: User name for accessing the server.
• Password: Password corresponding to the user name.
• FTP path: Path of the directory containing the files.
• HTTPS base URL: IP address or hostname of the HTTPS server in use. If no port number
is specified here, port 443 is used. Only applicable if Download method is switched to
"HTTPS".
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Administration via WBM

File transfer > Defaults

Administration via Local Phone

|
--- Admin
|--- File Transfer
|--- Defaults
|--- Download method
|--- Server
|--- Port
|--- Account
|--- Username
|--- Password
|--- FTP path
|--- HTTPS base URL

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Transferring Phone Software, Application and Media Files

3.8.3 Phone Software


The firmware for the phone can be updated by downloading a new software file to the phone.

Do not disconnect the phone from the LAN or power unit during software update. An
7 active update process is indicated by blinking LEDs and/or in the display.

3.8.3.1 FTP/HTTPS Access Data


If the default FTP/HTTPS access settings (see section 3.8.2, “Common FTP Settings”) are to
be used, Use default must be set to "Yes", and only the Filename must be specified.

Data required (in every case)


• Use default: Specifies whether the default FTP/HTTPS access settings shall be used. Val-
ue range: "Yes", "No".
• Filename: Specifies the file name of the phone software.

Data required (if not derived from Defaults)


• Download method: Selects the protocol to be used.
Value range: "FTP", "HTTPS".
Default: "FTP".
• Server: IP address or hostname of the FTP/HTTPS server in use.
• Server port: Port number of the FTP/HTTPS server in use.
Default: 21.
• Account: Account at the server (if applicable).
• Username: User name for accessing the server.
• Password: Password corresponding to the user name.
• FTP path: Path of the directory containing the files.
• HTTPS base URL: IP address or hostname of the HTTPS server in use; only applicable if
Download method is switched to "HTTPS".

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Administration via WBM

File transfer > Phone application

Administration via Local Phone

|---
Admin
|--- File Transfer
|--- Phone app
|--- Use default
|--- Download method
|--- Server
|--- Port
|--- Account
|--- Username
|--- Password
|--- FTP path
|--- HTTPS base URL
|
--- Filename

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3.8.3.2 Download/Update Phone Software


If applicable, phone software should be deployed using the Deployment Service (DLS) . Alter-
natively, the download can be triggered from the web interface or from the Local phone menu.
When the download has been successful, the phone will restart and boot up using the new soft-
ware.

Start Download via WBM

In the File transfer > Phone application dialog, set After submit to "start download" and press
the Submit button.

Start Download via Local Phone


1. In the administration menu, set the focus to Phone app.
|---
Admin
|--- File Transfer
|--- Phone app

2. Press the g key. A context menu opens. In the context menu, select Download. The down-
load will start immediately.

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3.8.4 Picture Clips

Picture clips are available only on OpenStage 60/80 phones.


>
The file size for a picture clip is limited to 300 KB.
>
Picture Clips are small images used for displaying a picture of a person that is calling on a line.
The supported file formats for picture clips are JPEG and PNG.

3.8.4.1 FTP/HTTPS Access Data


If the default FTP/HTTPS access settings (see section 3.8.2, “Common FTP Settings”) are to
be used, Use default must be set to "Yes", and only the Filename must be specified.

Data required (in every case)


• Use default: Specifies whether the default FTP/HTTPS access settings shall be used.
Value range: "Yes", "No".
• Filename: Specifies the file name of the image file.
• Download method: Selects the protocol to be used.
Value range: "FTP", "HTTPS".
Default: "FTP".
• Server: IP address or hostname of the FTP/HTTPS server in use.
• Server port: Port number of the FTP/HTTPS server in use.
Default: 21.
• Account: Account at the server (if applicable).
• Username: User name for accessing the server.
• Password: Password corresponding to the user name.
• FTP path: Path of the directory containing the files.
• HTTPS base URL: IP address or hostname of the HTTPS server in use; only applicable if
Download method is switched to "HTTPS".

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Administration via WBM

File transfer > Picture clip

Administration via Local Phone

|---
Admin
|--- File Transfer
|--- Picture Clip
|--- Use default
|--- Download method
|--- Server
|--- Port
|--- Account
|--- Username
|--- Password
|--- FTP path
|--- HTTPS base URL
|
--- Filename

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3.8.4.2 Download Picture Clip


If applicable, picture clips should be deployed using the Deployment Service (DLS) . Alterna-
tively, the download can be triggered from the web interface or from the local phone menu.

Start Download via WBM

In the File transfer > Picture clip dialog, set After submit to "start download" and press the
Submit button.

Start Download via Local Phone


1. In the administration menu, set the focus to Picture clip.
|---
Admin
|--- File Transfer
|--- Picture clip

2. Press the g key. A context menu opens. In the context menu, select Download. The down-
load will start immediately.

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3.8.5 LDAP Template

LDAP is available only on OpenStage 60/80 phones.


>
The LDAP template is an ASCII text file that uses an allocation list to assign directory server
attributes to input and output fields on an LDAP client. The LDAP template must be modified
correctly for successful communication between the directory server and the LDAP client.

The OpenStage phone supports LDAPv3.


>
3.8.5.1 FTP/HTTPS Access Data
If the default FTP/HTTPS access settings (see section 3.8.2, “Common FTP Settings”) are to
be used, Use default must be set to "Yes", and only the Filename must be specified.

Data required (in every case)


• Use default: Specifies whether the default FTP/HTTPS access settings shall be used.
Value range: "Yes", "No".
• Filename: Specifies the file name of the LDAP template file.

Data required (if not derived from Defaults)


• Download method: Selects the protocol to be used.
Value range: "FTP", "HTTPS".
Default: "FTP".
• Server: IP address or hostname of the FTP/HTTPS server in use.
• Server port: Port number of the FTP/HTTPS server in use.
Default: 21.
• Account: Account at the server (if applicable).
• Username: User name for accessing the server.
• Password: Password corresponding to the user name.
• FTP path: Path of the directory containing the files.
• HTTPS base URL: IP address or hostname of the HTTPS server in use; only applicable if
Download method is switched to "HTTPS".

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Administration via WBM

File transfer > LDAP

Administration via Local Phone

|---
Admin
|--- File Transfer
|--- LDAP
|--- Use default
|--- Download method
|--- Server
|--- Port
|--- Account
|--- Username
|--- Password
|--- FTP path
|--- HTTPS base URL
|--- Filename

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3.8.5.2 Download LDAP Template


If applicable, LDAP templates should be deployed using the Deployment Service (DLS) . Alter-
natively, the download can be triggered from the web interface or from the local phone menu.

The OpenStage phone supports LDAPv3.


>
Start Download via WBM

In the File transfer > LDAP dialog, set After submit to "start download" and press the Submit
button.

Start Download via Local Phone


1. In the administration menu, set the focus to LDAP.
|--- Admin
|--- File Transfer
|--- LDAP

2. Press the g key. A context menu opens. In the context menu, select Download. The down-
load will start immediately.

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3.8.6 Logo
On OpenStage 40/60/80, a custom background image for the telephony interface can be sup-
plied. In most cases, this will be the company logo.
On OpenStage 40, monochrome bitmap files (BMP) are supported. The ideal size is as follows:
• Width: 144 px
• Height: 32 px
On OpenStage 60/80, the supported file formats are JPEG and PNG. The ideal size values are
is as follows:
OpenStage 60:
• Width: 240 px
• Height: 70 px
OpenStage 80:
• Width: 480 px
• Height: 142 px
If the size should deviate from these values, the image will appear skewed.
For creating a logo file, see section 4.2, “How to Create Logo Files for OpenStage Phones”.

3.8.6.1 FTP/HTTPS Access Data


If the default FTP/HTTPS access settings (see section 3.8.2, “Common FTP Settings”) are to
be used, Use default must be set to "Yes", and only the Filename must be specified.

Data required (in every case)


• Use default: Specifies whether the default FTP/HTTPS access settings shall be used.
Value range: "Yes", "No".
• Filename: Specifies the file name of the logo file.
• Download method: Selects the protocol to be used.
Value range: "FTP", "HTTPS".
Default: "FTP".
• Server: IP address or hostname of the FTP/HTTPS server in use.
• Server port: Port number of the FTP/HTTPS server in use.
Default: 21.
• Account: Account at the server (if applicable).
• Username: User name for accessing the server.
• Password: Password corresponding to the user name.
• FTP path: Path of the directory containing the files.

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• HTTPS base URL: IP address or hostname of the HTTPS server in use; only applicable if
Download method is switched to "HTTPS".

Administration via WBM

File transfer > Logo

Administration via Local Phone

|---
Admin
|--- File Transfer
|--- Logo
|--- Use default
|--- Download method
|--- Server
|--- Port
|--- Account
|--- Username
|--- Password
|--- FTP path
|--- HTTPS base URL
|--- Filename

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3.8.6.2 Download Logo


If applicable, logos should be deployed using the Deployment Service (DLS) . Alternatively, the
download can be triggered from the web interface or from the local phone menu.

Start Download via WBM

In the File transfer > Logo dialog, set After submit to "start download" and press the Submit
button.

Start Download via Local Phone


1. In the administration menu, set the focus to Logo.
|---
Admin
|--- File Transfer
|--- Logo

2. Press the g key. A context menu opens. In the context menu, select Download. The down-
load will start immediately.

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3.8.7 Screensaver
The screensaver is displayed when the phone is in idle mode. It performs a slide show consist-
ing of images which can be uploaded using the web interface.

Screensavers are available only on OpenStage 60/80 phones.


>
The file size for a screensaver image is limited to 300 KB.
>
For screensaver images, the following specifications are valid:
• Data format: JPG or PNG. JPG is recommended.
• Screen format: 4:3. The images are resized to fit in the screen, so that images with a width/
height ratio differing from 4:3 will appear with deviant proportions.
• Resolution: The phone’s screen resolution is the best choice for image resolution:
• OpenStage 60: 320x240
• OpenStage 80: 640x480

3.8.7.1 FTP/HTTPS Access Data


If the default FTP/HTTPS access settings (see section 3.8.2, “Common FTP Settings”) are to
be used, Use default must be set to "Yes", and only the Filename must be specified.

Data required (in every case)


• Use default: Specifies whether the default FTP/HTTPS access settings shall be used.
Value range: "Yes", "No".
• Filename: Specifies the file name of the image file.

Data required (if not derived from Defaults)


• Download method: Selects the protocol to be used.
Value range: "FTP", "HTTPS".
Default: "FTP".
• Server: IP address or hostname of the FTP/HTTPS server in use.
• Server port: Port number of the FTP/HTTPS server in use.
Default: 21.
• Account: Account at the server (if applicable).
• Username: User name for accessing the server.
• Password: Password corresponding to the user name.

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• FTP path: Path of the directory containing the files.


• HTTPS base URL: IP address or hostname of the HTTPS server in use; only applicable if
Download method is switched to "HTTPS".

Administration via WBM

File transfer > Screensaver

Administration via Local Phone

|---
Admin
|--- File Transfer
|--- Screensaver
|--- Use default
|--- Download method
|--- Server
|--- Port
|--- Account
|--- Username
|--- Password
|--- FTP path
|--- HTTPS base URL
|
--- Filename

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3.8.7.2 Download Screensaver


If applicable, screensavers should be deployed using the Deployment Service (DLS) . Alterna-
tively, the download can be triggered from the web interface or from the local phone menu.

Start Download via WBM

In the File transfer > Screensaver dialog, set After submit to "start download" and press the
Submit button.

Start Download via Local Phone


1. In the administration menu, set the focus to Screensaver.
|--- Admin
|--- File Transfer
|--- Screensaver

2. Press the g key. A context menu opens. In the context menu, select Download. The down-
load will start immediately.

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3.8.8 Ringer File

The download of ringer files via WBM or local menu is possible only for OpenStage
> 60/80.

Custom Ringtones can be uploaded to the phone.

The file size for a ringer file is limited to 1 MB. If the contents of the file are not valid,
> the file transfer will be cancelled.

The following file formats are supported:


• WAV format. The recommended specifications are:
• Audio format: PCM
• Bitrate: 16 kB/sec
• Sampling rate: 8 kHz
• Quantization level: 16 bit
• MIDI format.
• MP3 format (OpenStage 60/80 only). The OpenStage 60/80 phones are able to play MP3
files from 32 kbit/s up to 320 kbit/s. As the memory for user data is limited to 8 MB, a con-
stant bitrate of 48 kbit/sec to 112 kbit/s and a length of max. 1 minute is recommended.
Although the phone software can play stereo files, mono files are recommended, as the
phone has only 1 loudspeaker.
See the following table for estimated file size (mono files):

Length 64 kbit/s 80 kbit/s 96 kbit/s 112 kbit/s


0:15 min 0,12 MB 0,15 MB 0,18 MB 0,21 MB
0:30 min 0,23 MB 0,29 MB 0,35 MB 0,41 MB
0:45 min 0,35 MB 0,44 MB 0,53 MB 0,62 MB
1:00 min 0,47 MB 0,59 MB 0,70 MB 0,82 MB

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3.8.8.1 FTP/HTTPS Access Data


If the default FTP/HTTPS access settings (see section 3.8.2, “Common FTP Settings”) are to
be used, Use default must be set to "Yes", and only the Filename must be specified.

Data required (in every case)


• Use default: Specifies whether the default FTP/HTTPS access settings shall be used.
Value range: "Yes", "No".
• Filename: Specifies the file name of the ringtone file.

Data required (if not derived from Defaults)


• Download method: Selects the protocol to be used.
Value range: "FTP", "HTTPS".
Default: "FTP".
• Server: IP address or hostname of the FTP/HTTPS server in use.
• Server port: Port number of the FTP/HTTPS server in use.
Default: 21.
• Account: Account at the server (if applicable).
• Username: User name for accessing the server.
• Password: Password corresponding to the user name.
• FTP path: Path of the directory containing the files.
• HTTPS base URL: IP address or hostname of the HTTPS server in use; only applicable if
Download method is switched to "HTTPS".

Administration via WBM

File transfer > Ringer file

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Administration via Local Phone

|--- Admin
|--- File Transfer
|--- Ringer
|--- Use default
|--- Download method
|--- Server
|--- Port
|--- Account
|--- Username
|--- Password
|--- FTP path
|--- HTTPS base URL
|--- Filename

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3.8.8.2 Download Ringer File


If applicable, ringtone files should be deployed using the Deployment Service (DLS). Alterna-
tively, the download can be triggered from the web interface or from the local phone menu.

Start Download via WBM

In the File transfer > Ringer dialog, set After submit to "start download" and press the Submit
button.

Start Download via Local Phone


1. In the administration menu, set the focus to Ringer.
|---
Admin
|--- File Transfer
|--- Ringer

2. Press the g key. A context menu opens. In the context menu, select Download. The down-
load will start immediately.

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3.8.9 ´HPT Dongle Key


The HPT dongle key is a special file that contains a secret hash number which is required to
connect the HPT tool to the phone. This testing tool is used exclusively by the service staff.

3.8.9.1 FTP/HTTPS Access Data


If the default FTP/HTTPS access settings (see -> Section 3.8.2) are to be used, Use default
must be set to „Yes“, and only the Filename must be specified.

Data required (in every case)


• Use default: Specifies whether the default FTP/HTTPS access settings shall be used. Val-
ue range: „Yes“, „No“.
Default: „No“.
• Filename: Specifies the file name of the phone software.

Data required (if not derived from Defaults)


• Download method: Selects the protocol to be used.
Value range: „FTP“, „HTTPS“.
Default: „FTP“.
• Server address: IP address or hostname of the FTP/HTTPS server in use.
• Server port: Port number of the FTP/HTTPS server in use.
Default: 21.
• FTP account: Account at the server (if applicable).
• FTP username: User name for accessing the server.
• FTP password: Password corresponding to the user name.
• FTP path: Path of the directory containing the files.
• HTTPS base URL: IP address or hostname of the HTTPS server in use; only applicable if
Download method is switched to „HTTPS“.

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Administration via WBM

File transfer > Dongle key

Administration via Local Phone

|--- Administration
|--- File Transfer
|--- Dongle key
|--- Use default
|--- Download method
|--- Server
|--- Port
|--- Account
|--- Username
|--- Password
|--- FTP path
|--- HTTPS base URL
|--- Filename

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3.8.9.2 Download Dongle Key File


If applicable, dongle key files should be deployed using the Deployment Service (DLS). Alter-
natively, the download can be triggered from the web interface or from the local phone menu.

Start Download via WBM

In the File transfer > Dongle key dialog, set After submit to „start download“ and press the
Submit button.

Start Download via Local Phone


1. In the administration menu, set the focus to Dongle key.
|--- Administration
|--- File Transfer
|--- Dongle key

2. Press the g key. A context menu opens. In the context menu, select Download. The down-
load will start immediately.

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Corporate Phonebook: Directory Settings

3.9 Corporate Phonebook: Directory Settings

3.9.1 LDAP

LDAP is available only on OpenStage 60/80 phones.


>
The Lightweight Directory Access Protocol enables access to a directory server via an LDAP
client. Various personal information is stored there, e.g. the name, organisation and contact data
of persons working in an organisation. When the LDAP client has found a person’s data, e. g. by
looking up the surname, the user can call this person directly using the displayed number.

The OpenStage phone supports LDAPv3.


>
For connecting the phone’s LDAP client to a LDAP server, the required access data must be
configured. The parameters Server address and Server port specify the IP address and host-
name as well as the port used by the LDAP server. If the Authentication is not set to "Anony-
mous", the user must authenticate himself with the server by providing a User name and a cor-
responding Password. The user name is the string in the LDAP bind request, e. g.
"C=GB,O=SIEMENS COMM,OU=COM,L=NTH,CN=BAYLIS MICHAEL". The internal struc-
ture will depend on the specific corporate directory.
For a quick guide on setting up LDAP on an OpenStage phone, please refer to section 4.3,
“How to Set Up the Corporate Phonebook (LDAP)”.
With firmware V2, the OpenStage 60/80 GUI features a new search field for LDAP requests.
The search string is submitted to the LDAP server as soon as the i key is pressed, or when
the Search trigger timeout expires.

Data required
• Server address: IP address or hostname of the LDAP server.
• Server port: Port on which the LDAP server is listening for requests.
Default: 389.
• Authentication: Authentication method used for connecting to the LDAP server. value
range: "Anonymous", "Simple".
Default: "Anonymous".
• User name: User name used for authentication with the LDAP server in the LDAP bind re-
quest.
• Password: Password used for authentication with the LDAP server.
• Search trigger timeout (V2 on OpenStage 60/80): Timespan between entering the last
character and search string submission to the LDAP server.
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Administration via WBM

Local Functions > Directory settings

Administration via Local Phone

|--- Administration
|--- Local Functions
|--- Directory Settings
|--- LDAP server address
|--- LDAP server port
|--- LDAP authentication
|--- LDAP user name
|--- LDAP password

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3.9.2 Picture via LDAP (starting with HiPath 4000 V6)


In order to display centrally stored contact data the OpenStage 60/80 phones will request and
retrieve the data from a server.
The OpenStage 60/80 HFA uses the services of an intermediate service located on HiPath
4000 Softgate via http(s) messages. The Softgate lookup service then contacts the directory
server via LDAP and queries for the name and picture corresponding to the requested phone
number.
The OpenStage 60/80 requests the lookup for all numbers for which the local phonebook does
not have a picture. In case the phonebook contains names for the number but without picture
the name and picture from the directory server are displayed. If there is no entry for the number
in the directory server the name from the local phonebook is displayed, so the directory server
data overrides the local phonebook.
Currently two different mechanisms for storage of the picture shall be supported, both requiring
a directory server for central storage:
• Direct retrieval of pictures stored within the ldap directory (preferred mechanism)
• Indirect (two step) retrieval in case the directory server contains a reference (url) to the pic-
ture instead – in this case the picture is retrieved from another server via http using the url.
The phones will only accept pictures encoded in jpg and max. 50K size.

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3.9.2.1 "Softgate V6"settings for central access to subscriber pictures

Required input
• The url (including protocol and port) to reach the directory server LDAP account
• Password
• Node under which to search for contact data
• Key under which the mobile number is stored
• Key under which the regular telephone number is stored
• Key under which a further telephone number is stored
• Key under which the picture is stored
• Url prefix of location to fetch picture from (indirect mode, may be empty in case of direct
mode)
• Key under which the first name(s) is/are stored
• Key under which the last name is stored
• Url suffix of location to fetch picture from (indirect mode, may be empty in case of direct
mode)
For further information please refer to "Softgate V6" documentation

3.9.2.2 Local Phone Configuration


Feature configuration data is provided via xml settings (see also section 3.12.1, “XML Applica-
tions/Xpressions”).
Administration via WBM
Applications > XML Applications > Add application
Add application

Display name ldap


Application name ldap
HTTP Server address 172.29.136.224
HTTP Server port 443
Protocol https
Program name on server ldap
Use proxy Yes
XML Trace enabled Yes
Debug program on server
Number of tabs 0
Tab 1 Display Name
Tab 1 Application name
Tab 2 Display Name
Tab 2 Application name
Tab 3 Display Name
Tab 3 Application name
Restart after change
Submit Reset

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|--- Administration
|--- Applications
|--- XML
|--- Add application
|--- Display name
|--- Application name
|--- Server address
|--- Server port
|--- Protocol
|--- Program name
|--- XML trace enabled
|--- Debug program name
|--- Number of tabs
|--- Tab 1 display name
|--- Tab 1 application name
|--- Tab 2 display name
|--- Tab 2 application name
|--- Tab 3 display name
|--- Tab 3 application name
|--- Restart after change

Variable parts of the configuration:


• Server address – the ip address of the server hosting the feature servlet (Softgate)
• Server port – the http port (varies according to the Protocol configured, but Softgate only
allows 443)
• Protocol – https (Softgate only allows https).
• Use proxy – Yes means the ldap server only provides a reference to the picture for indirect
retrieval, No means the ldap server provides the picture itself (direct retrieval)
Display name, Application name, Program name must be configured as shown. None of the
other configuration items are currently evaluated for the feature.

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3.9.2.3 Phone Canonical Settings


For contact data retrieval from the directory server, upon arrival of a call, the remote telephone
number is converted according to the canonical dial settings (see also section 3.6.1, “Canonical
Dialing Configuration”). The format of the resulting number should match the format the num-
bers are stored in the directory server. It is recommended to convert the numbers to fully qual-
ified format, i.e. adding country and area code to the subscriber number. This way it is ensured
that the number used for lookup is unique.
Below is an example of settings for a company in Munich.

Administration via WBM

Local functions > Locality > Canonical dial settings


Canonical dial settings
Local country code 49
National prefix digit 0
Local national code 89
Minimum local number length 5
Local enterprise node 8008
PSTN access code 0
International access code 00
Operator codes
Emergency numbers
Initial extension digits 1,2,3,4,5,6,7,8,9
Submit Reset

|---
Administration
|--- Local Functions
|
--- Locality
|
--- Canonical dial settings
|--- Local country code
|--- National prefix digit
|--- Local national code
|--- Minimum local number length
|--- Local enterprise node
|--- PSTN access code
|--- International access code
|--- Operator code
|--- Emergency number
|--- Inital extension digits

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Speech

3.10 Speech

3.10.1 RTP Base Port


The port used for RTP is negotiated during the establishment of a connection. The RTP base
port number defines the starting point from which the phone will count up when negotiating.
The default value is 5010.
The number of the port used for RTCP will be the RTP port number increased by 1.

Administration via WBM

Network > Port Configuration

Administration via Local Phone

|--- Admin
|--- Network
|--- Port Configuration
|--- Number
|--- RTP base

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3.10.2 Codec Preferences


If Silence suppression is activated, the transmission of data packets is suppressed on no con-
versation.
The OpenStage phone provides the codecs G.711, G.722, and G.729. When an HFA connec-
tion is established between two endpoints, the phones negotiate the codec to be used. The re-
sult of the negotiation is based on the general availability and ranking assigned to each codec.
The administrator can allow or disallow a codec as well as assign a ranking number to it.
The Packet size, i. e. length in milliseconds, of the RTP packets for speech data, can be set to
10ms or 20ms or to automatic detection.
Data required
• Silence suppression: Suppression of data transmission on no conversation.
Value range: "Yes", "No".
Default: "No".
• Packet size: Size of RTP packets in milliseconds.
Value range: "10ms", "20ms", "Automatic".
Default: "Automatic".
• G.711: Parameters for the G. 711 codec.
Value Range: "Choice 1", "Choice 2", "Choice 3", "Disable", "Enabled".
Default: "Choice 1".
• G.722: Parameters for the G. 722 codec.
Value Range: "Choice 1", "Choice 2", "Choice 3", "Disable", "Enabled".
Default: "Choice 2".
• G.729: Parameters for the G. 729 codec.
Value Range: "Choice 1", "Choice 2", "Choice 3", "Disable", "Enabled".
Default: "Choice 3".

Administration via WBM

Speech > Codec preferences

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Administration via Local Phone

|--- Admin
|--- Speech
|--- Codec Preferences
|--- Silence suppression
|--- Packet size
|--- G.711
|--- G.729
|--- G.722

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Display General Phone Information

3.11 Display General Phone Information


General information about the status of the phone can be displayed if desired.

Displayed Data
• MAC address: Shows the phone’s MAC address.
• Software version: Displays the version of the phone’s firmware.
• Last restart: Shows date and time of the last reboot.

Display on the WBM

General information

Display on the Local Phone

|---
Admin
|--- General Information
|--- MAC address
|--- Software version
|--- Last restart

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Applications (V2 on OpenStage 60/80)

3.12 Applications (V2 on OpenStage 60/80)

3.12.1 XML Applications/Xpressions

3.12.1.1 Setup/Configuration
With firmware V2, an XML interface is available that enables server-based applications with a
set of GUI elements. The technologies commonly used in web applications can be used: Java
Servlets, JSP, PHP, CGI etc., delivered by servers such as Tomcat, Apache, Microsoft IIS.

A maximum number of 20 XML applications can be configured on OpenStage 60/80


> phones.

An XML application can be started by using the v key to navigate to the Applications tab and
then selecting an application, or by assigning it to a program key (System > Features > Program
keys).

Xpressions is a special Unified Communications application which also uses the


> XML interface. Thus, the configuration is just the same as with other XML applicati-
ons, except a few parameters, which are pre-configured. For details, please refer to
the relevant Xpressions documentation. When configured on the phone, a press on
x will invoke this application.

XML Phonebook is a preconfiguration intended for a regular XML application with


> phonebook functionality. When configured on the phone, a press on u will invoke
this application, in place of the personal (local) or corporate (LDAP) phonebook.

For detailed information about the OpenStage XML application interface, please see the Open-
Stage 60/80 XML Applications Developer’s Guide.
To set up a new XML application, enter the access data for the application on the server:
The Display name can be defined freely. This name will appear in the applications tab once
the application is configured, and it will appear in a newy created tab when the application is
running. With Xpressions, this value is predefined as "Xpressions".
The Application name is used by the phone software to identify the XML application running
on the phone. With Xpressions, this value is predefined as "Xpressions".
The Protocol for exchanging XML data with the server-side program can be set to "HTTP" or
"HTTPS".
The HTTP Server address is the IP address or domain name of the server which hosts the
remote program. Server port number specifies the corresponding port.

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Program name specifies the relative path to the servlet or to the first XML page of the applica-
tion on the server. The relative path refers to the root directory for documents on the web serv-
er. The program name cannot be longer than 100 characters.
XML trace enabled determines whether debugging information is sent to a special debugging
program on the remote server. The relative path for the debugging program is given by the De-
bug program name parameter.
XML applications can have internal tabs. The number of these tabs is specified in Number of
tabs.
Tab 1...3 Application Name is required if the application has internal tabs. This is a unique
name for the specified tab. The remote program will use this name to provide the tab with spe-
cific content.
Auto restart: If checked, a running XML application is automatically restarted after it has been
modified. Please note that a restart will take place even if no changes have been made for the
application selected for modification in the Modify application mask, and Submit has been
pressed. After the XML application has restarted, this option is automatically unchecked. If Auto
restart is checked whilst the XML application is not running, there will be no restart, and the
option is automatically unchecked.

Data required
• Display name: Program name to be displayed on the phone.
Value specifications:
• It must be unique on the phone.
• It cannot contain the ’^’ character.
• It cannot not be empty.
• Its length cannot not exceed 20 characters.
• Application name: Used internally to identify the XML application running on the phone.
Value specifications:
• It must be unique on the phone.
• It cannot contain non-alphanumeric characters, spaces for instance.
• The first character must be a letter.
• It must not be empty.
• Its length must not exceed 20 characters.
• Protocol: Communication protocol for the data exchange with the server.
Value range: "HTTP", "HTTPS".
Default: "HTTPS".

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• HTTP Server address: IP address or domain/host name of the server that provides the
application or the XML document.
• Server port number: Number of the port that the server uses to provide the application or
XML document.
• Program name: Relative path to the servlet or to the first XML page of the application on
the server.
• XML trace enabled: Enables or Disables the debugging of the XML application.
Value range: "Yes", "No".
Default: "No".
• Debug program name: The relative path to a special servlet that receives the debug in-
formation.

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Applications (V2 on OpenStage 60/80)

Administration via WBM

Applications > XML Applications > Add application

Applications > XML Applications > Modify application

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Applications (V2 on OpenStage 60/80)

Administration via Local Phone

|--- Administration
|--- Applications
|--- XML
|--- Add application
|--- Display name
|--- Application name
|--- Server address
|--- Server port
|--- Protocol
|--- Program name
|--- XML trace enabled
|--- Debug program name
|--- Number of tabs
|--- Tab 1 display name
|--- Tab 1 application name
|--- Tab 2 display name
|--- Tab 2 application name
|--- Tab 3 display name
|--- Tab 3 application name
|--- Restart after change

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Applications (V2 on OpenStage 60/80)

3.12.1.2 HTTP Proxy


The HTTP data transfer between the phone and the server on which the remote program is run-
ning can be handled be an HTTP proxy, if desired.
First, the proxy itself must be configured. Enter the IP address of the proxy it in the Network >
IP configuration > HTTP proxy parameter, and the corresponding port in the Network > Port
configuration > HTTP proxy parameter.
Use proxy enables or disables the use of the proxy. If disabled, the phones connects directly
to the server. By default, the use of a proxy is disabled.

Administration via WBM

Applications > XML Applications > Add application

Applications > XML Applications > Modify application

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Applications (V2 on OpenStage 60/80)

Network > IP Configuration

Administration via Local Phone

|---
Administration
|--- Applications
|--- XML
|--- Add application
| |--- Use proxy
|--- Add Xpressions
|--- Use proxy

|
--- Administration
|
--- Network
|
--- IP Configuration
|
--- HTTP proxy

|
--- Administration
|
--- Network
|
--- Port configuration
|
--- HTTP proxy

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Applications (V2 on OpenStage 60/80)

3.12.1.3 Modify an Existing Application


An existing application can be modified by changing its parameters. Please ensure to select the
desired application before changing the parameters.

Administration via WBM

Applications > XML applications > Modify application

Administration via Local Phone

|--- Administration
|--- Applications
|--- XML
|--- <Application to be modified>
|--- Display name
|--- Application name
|--- Server address
|--- Server port
|--- Protocol
|--- Program name
|--- XML trace enabled
|--- Debug program name

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Applications (V2 on OpenStage 60/80)

3.12.1.4 Remove an Existing Application


An existing application can be removed. Please ensure to select the desired application before
changing the parameters.

Administration via WBM

Applications > XML applications > Modify application

Administration via Local Phone


Select the application to be deleted, and, in the context menu, select Remove & exit.
|--- Administration
|--- Applications
|--- XML
|
--- <Application to be deleted>

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Password

3.13 Password
The passwords for user and administrator can be set here. They have to be confirmed after en-
tering. The factory setting is "123456"; it should be changed after the first login.

Administration via WBM

Security > Change Admin password

Security > Change User password

Administration via Local Phone

|---
Admin
|--- Password
|--- Admin
|--- Confirm admin
|--- User
|--- Confirm user

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Troubleshooting: Lost Password

3.14 Troubleshooting: Lost Password


If the administration and/or user password is lost, and there is no DLS available, new passwords
must be provided. For this purpose, a factory reset is necessary. Take the following steps to
initiate a factory reset:
1. On the phone, press the v key to activate the administration menu (the v key toggles be-
tween the user’s configuration menu and the administration menu).
2. Press the number keys 2-8-9 simultaneously. The factory reset menu opens.
3. In the input field, enter the special password for factory reset: "124816".
4. Confirm by pressing i.

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Restart Phone

3.15 Restart Phone


If necessary, the phone can be restarted from the administration menu.

Administration via WBM

Administration via Local Phone

|--- Admin
|--- Restart

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Factory Reset

3.16 Factory Reset


This function resets all parameters to their factory settings. A special reset password is required
for this operation.

Administration via WBM

Maintenance > Factory reset

Administration via Local Phone

|--- Admin
|--- Factory reset

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SSH - Secure Shell Access (V2)

3.17 SSH - Secure Shell Access (V2)


With firmware V2, the phone’s operating system can be accessed via SSH for special trouble-
shooting tasks. Hereby, the administrator is enabled to use the built-in Linux commands. As
soon as SSH access has been enabled using the WBM, the system can be accessed by the
user "admin" for a specified timespan. When this timespan has expired, no connection is pos-
sible any more. The user "admin" has the following permissions:
• Log folder and files: read only
• User data folder and files: read/write access
• Opera deploy folders and files: read only
• Version folder: read/write access; version files: read only

It is not possible to logon as root via SSH.


>
When Enable access is enabled, and the parameters described underneath are specified,
SSH access is activated. By default, SSH access is disabled.
With the Session password parameter, a password for the "admin" user is created. This pass-
word is required. It will be valid for the timespan specified in the parameters described under-
neath.
Access minutes defines the timespan in minuts within which the SSH connection must be es-
tablished. After it has expired, a logon via SSH is not possible. The possible values are 1, 3, 5,
10, 15.
Session minutes defines the maximum length in minutes for an SSH connection. After it has
expired, the "admin" user is logged out. The possible values are 5, 10, 20, 30, 60.

Administration via WBM

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Display License Information

3.18 Display License Information


The license information for the OpenStage phone software currently loaded can be viewed via
the local menu.
|--- Administration
|--- Licence information

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HPT Interface (For Service Staff)

3.19 HPT Interface (For Service Staff)


For special diagnosis and maintenance tasks, the service staff may employ the HPT tool, which
is able to control and observe an OpenStage phone remotely. For security reasons, this tool
can only be used when a dongle key file is uploaded to the phone (see section 3.8.9, “´HPT
Dongle Key”). This key is accessable to the service staff only. It is specific for a particular HFA
firmware version, but it will also be valid for previous versions.
There are 2 types of HPT sessions, control session and observation session.
A control session allows for activating phone functions remotely. When a control session is es-
tablished, the following changes will occur:
• The display shows a message indicating that remote service is active.
• Handset, microphone, speaker, headset, and microphone are disabled.
An observation session allows for supervising events on the phone, like, for instance, pressing
a key, incoming calls or navigating in the menus. Before an observation session is started, the
user is prompted for allowing the observation. During an observation session, the phone oper-
ates normally, including loudspeaker, microphone and ringer. Thus, the local user can demon-
strate an error towards the service staff that is connected via HPT.
The HPT interface is enabled by downloading the dongle key file to the phone (see section
3.8.9, “´HPT Dongle Key”). It can be disabled via local menu or WBM. Thereby, the dongle key
file is deleted. To enable the HPT interface again, the file must be downloaded anew.
The session data is written to a log file on the phone. It can be downloaded from the Diagnostics
> Fault trace configuration menu (see section 3.20.2, “Fault Trace Configuration”).

Administration via WBM

Maintenance > Test interface

Administration via Local Phone (Disable)

|--- Administration
|--- Maintenance
|--- Disable HPT / Enable HTP

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Diagnostics

3.20 Diagnostics

3.20.1 LLDP-MED (V2)


With formware V2, the phone can receive a VLAN ID and QoS parameters and advertise its
own network-related properties when connected to a switch with LLDP-MED capabilities. The
data is exchanged in TLV (Type-Length-Value) format.

Both sent and received LLDP-MED data can be monitored at the administrator interface.

For details on LLDP-MED, please refer to the ANSI/TIA-1057 standard.


>
For a network configuration example that shows LLDP-MED in operation, please refer to
section 5.4, “An LLDP-Med Example”.

Displayed Data
• Extended Power: Power Consumption; relevant for PoE.
• Network policy (voice): VLAN ID and QoS (Quality of Service) parameters for voice trans-
port.
• Network policy (signalling): VLAN ID and QoS (Quality of Service) parameters for sig-
nalling.
• LLDEP-MED capabilities: The LLDP-MED TLVs supported by the phone and the switch
as well as the specific device class they belong to.
• MAC_Phy configuration: Identifies the possible duplex and bit-rate capability of the send-
ing device, its current duplex and bit-rate capability, and whether theses settings are the
result of auto-negotiation during the initialization of the link, or of manual set override ac-
tions.
• System capabilities: The devices advertise their potential and currently enabled func-
tions, e. g. "Bridge", "Telephone".
• TTL: Time To Live. This parameter determines how long the TLVs are valid. When expired,
the device will send a new set of TLVs.

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View Data From WBM

Diagnostics > LLDEP-MED TLVs

View Data From Local Menu


If both sent and received values are concordant, OK is appended to the parameter. If not, an
error message is displayed.
|--- Administration
|--- Network
|--- LLDP-MED operation
|--- Extended Power
|--- Network policy (voice)
|--- LLDEP-MED cap’s
|--- MAC_Phy config
|--- System cap’s
|
--- TTL

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3.20.2 Fault Trace Configuration


Error tracing and logging can be configured separately for all components, i. e. the services and
applications running on the OpenStage phone. The resulting files can be viewed in the WBM
web pages over the Download links.
The File size (bytes) parameter sets the maximum file size. When the maximum size is
reached, the file is deleted, and a new file is generated. The trace data is then written to the
new file. The default value is 65536.
The Trace timeout (minutes) determines when to stop tracing, i. e. writing to the trace file.
When the value is 0, no trace file will be written.
If Automatic clear before start is checked, the existing trace file will be deleted on pressing
the Submit button, and a new, empty trace file will be generated.
The log files can be downloaded by clicking on the following hyperlinks:
• Download trace file
This file contains the trace data according to the settings specified for the services.
• Download boot file (not present with V2)
The system messages of the booting process. With firmware version V2, these messages
will be incorparated in the syslog file (see Download syslog file underneath).
• Download old/saved trace file
Normally, the trace file is saved only in the phone RAM. When the phone restarts in a con-
trolled manner, the trace file will be saved in permanent memory
• Download old/saved boot file (not present with V2)
Normally, the boot file is saved only in the phone RAM. When the phone restarts in a con-
trolled manner, the boot file will be saved in permanent memory. With firmware version V2,
these messages will be incorparated in the syslog file (see Download syslog file under-
neath).
• Download sci trace file
• Download upgrade trace file
The trace log created during a software upgrade.
• Download upgrade error file (not present with V2)
The error log created during a software upgrade.
• Download exception file (not present with V2)
• Download old exception file (not present with V2)
The exception file is stored permanent memory. When the file has reached its size limit, it
will be saved as old exception file, and the current exception file is emptied for future mes-
sages. The old exception file can be viewed here.
• Download old trace file
The trace file is stored permanent memory. When the file has reached its size limit, it will
be saved as old trace file, and the current exception file is emptied for future messages.
The old trace file can be viewed here.
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• Download error file (not present with V2)


The error log, written by the phone’s services.
• Download old error file (not present with V2)
The error file is stored permanent memory. When the file has reached its size limit, it will
be saved as old error file, and the current exception file is emptied for future messages.
The old error file can be viewed here.
• Download syslog file (V2)
Messages from the phone’s operating system.
• Download old syslog file (V2)
Old messages from the phone’s operating system.
• Download saved syslog file (V2)
Old messages from the phone’s operating system.
• Download Database file (V2)
Configuration parameters of the phone in SQLite format.
• Download upgrade error file (V2)
The trace log created during a software upgrade.
• Download HPT remote service log file (V2)
Log data from the HPT service.
By pressing Submit, the trace settings are submitted to the phone. With Reset, the recent
changes can be canceled.
The following trace levels can be selected:
• OFF: Only errors messages are stored.
• DEBUG: All messages are stored.
• TRACE: Trace messages are stored. These contain detailed information about the pro-
cesses taking place in the phone.
• DEBUG: All types of messages are stored.

Brief Descriptions of the Components/Services


• Administration
Deals with the changing and setting of parameters within the phone database, from both
the User and Admin menus.
• Application framework
All applications within the phone, e.g. Call view, Call log or Phonebook, are run within the
application framework. It is responsible for the switching between different applications and
bringing them into and out of focus as appropriate.
• Application menu
This is where applications to be run on the phone can be started and stopped.
• Bluetooth service
Handles the Bluetooth interactions between external Bluetooth devices and the phone.

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Bluetooth is available only on OpenStage 60/80 phones.


• Call log
The Call log application displays the call history of the phone.
• Call view
Handles the representation of telephony calls on the phone screen.
• Certificate management
Handles the verification and exchange of certificates for security and verification purposes.
• Communications
Involved in the passing of call related information and signaling to and from the CSTA ser-
vice.
• Component registrar
Handles data relating to the type of phone, e.g. OpenStage 20/40 HFA/SIP, OpenStage 60/
80 HFA/SIP.
• CSTA service
Any CSTA messages are handled by this service. CSTA messages are used within the
phone by all services as a common call progression and control protocol.
• Data Access service
Allows other services to access the data held within the phone database.
• Desktop
Responsible for the shared parts of the phone display. Primarily these are the status bar at
the top of the screen and the FPK labels.
• Digit analysis service
Analyses and modifies digit streams which are sent to and received by the phone, e.g. ca-
nonical conversion.
• Directory service
Performs a look up for data in the phonebook, trying to match incoming and outgoing num-
bers with entries in the phonebook.
• DLS client management
Handles interactions with the DLS (Deployment Service).
• Health service
Monitors other components of the phone for diagnostic purposes and provides a logging
interface for the services in the phone.
• Help
Handles the help function.
• HFA service agent (up to V1R3)

• HFA messages (V2)

• H.323 messages

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• H.323 security

• Instrumentation service
Used by the Husim phone tester to exchange data with the phone for remote control, test-
ing and monitoring purposes.
• Java
Any Java applications running on the phone will be run in the Java sandbox controlled by
the Java service.
• Journal service
Responsible for saving and retrieving call history information, which is used by the Call log
application.
• Media control service
Provides the control of media streams (voice, tones, ringing etc. ) within the phone.
• Media processing service
This is a layer of software between the media control service, the tone generation, and
voice engine services. It is also involved in the switching of audio devices such as the hand-
set and loudspeaker.
• Mobility service
Handles the mobility feature whereby users can log onto different phones and have them
configured to their own profile.
• OBEX service
Involved with Bluetooth accesses to the phone.
Bluetooth is available only on OpenStage 60/80 phones.
• OpenStage client management
Provides a means by which other services within the phone can interact with the database.
• Phonebook
Responsible for the phonebook application.
• POT service (not present with V2)
Takes over control of basic telephony if the callview application fails.
• Performance Marks (V2)
Aid for measuring the performance of the phone. For events triggered by the user, a per-
formance mark is written to the trace file, together with a timestamp in the format hh:mm:ss
yyyy.milliseconds, and information about the event. The timespan between two perfor-
mance marks is an indicator for the performance of the phone.

The trace level must be set to "TRACE" or "DEBUG".


>
• Password management service
Verifies passwords used in the phone.

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• Physical interface service


Handles any interactions with the phone via the keypad, mode keys, fixed feature buttons,
clickwheel and slider.
• Service framework
This is the environment within which other phone services operate. It is involved in the
starting and stopping of services.
• Service registry
Keeps a record of all services currently running inside the phone.
• Sidecar service
Handles interactions between the phone and any attached sidecars.
• Tone generation service
Handles the generation of the tones and ringers on the phone.
• Transport service
Provides the IP (LAN) interface between the phone and the outside world.
• vCard parser service
Handles parsing and identification of VCard information while sending or getting VCards
via Bluetooth.
• Voice engine service
Provides a switching mechanism for voice streams within the phone. This component is
also involved in QDC, Music on hold and voice instrumentation.
• Voice mail
Handles the voice mail functionality.
• Web server service
Provides access to the phone via web browser.
• USB backup service
Used to make backup/restore to/from USB stick by using password. This item is available
in the phone GUI.
• Voice recognition
Used by the voice dial facility for recognizing spoken dialing commands.
• 802.1x service (V1R3 onwards)
Provides authentication to devices attached to a LAN port, establishing a point-to-point
connection or preventing access from that port if authentication fails. The service is used
for certain closed wireless access points.
• Clock service
Handles the phone’s time and date, including daylight saving and NTP functionality.

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Administration via WBM (V1R3)

Diagnostics > Fault Trace Configuration

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Administration via WBM (V2)

Diagnostics > Fault Trace Configuration

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3.20.3 Easy Trace Profiles


In order to simplify tracing for a specific problem, the tracing levels can be adjusted using pre-
defined settings. The Easy Trace profiles provide settings for all services, or for a specific area,
e. g. call connection. On pressing Submit, those pre-defined settings are sent to the phone. If
desired, the settings can be modified anytime using the general mask for trace configuration
under Diagnostics > Fault Trace Configuration (see section 3.20.2, “Fault Trace Configuration”).
Special EasyTrace profiles enable setting one level for all parameters with just one click (see
section 3.20.3.1, “No Tracing for All Services”).
The following sections describe the Easy Trace profiles available for the phone.

3.20.3.1 No Tracing for All Services

Diagnostics > Easy Trace Profiles > All OFF

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3.20.3.2 Bluetooth Handsfree

Diagnostics > Easy Trace Profiles > Bluetooth handsfree profile

3.20.3.3 Bluetooth Headset

Diagnostics > Easy Trace Profiles > Bluetooth headset profile

3.20.3.4 Call Connection


Diagnostics > Easy Trace Profiles > Call connection

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3.20.3.5 Call Log

Diagnostics > Easy Trace Profiles > Call log problems

3.20.3.6 LDAP Phonebook

Diagnostics > Easy Trace Profiles > Phonebook (LDAP) problems

3.20.3.7 DAS Connection

Diagnostics > Easy Trace Profiles > DAS connection

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3.20.3.8 DLS Data Errors

Diagnostics > Easy Trace Profiles > DLS data errors

3.20.3.9 802.1x

Diagnostics > Easy Trace Profiles > 802.1x problems

3.20.3.10 Help Application

Diagnostics > Easy Trace Profiles > Help application problems

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3.20.3.11 Sidecar

Diagnostics > Easy Trace Profiles > Sidecar problems

3.20.3.12 Key Input

Diagnostics > Easy Trace Profiles > Key input problems

3.20.3.13 LAN Connectivity

Diagnostics > Easy Trace Profiles > LAN connectivity problems

3.20.3.14 Local Phonebook

Diagnostics > Easy Trace Profiles > Phonebook (local) problems

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3.20.3.15 Messaging

Diagnostics > Easy Trace Profiles > Messaging application problems

3.20.3.16 Mobility

Diagnostics > Easy Trace Profiles > Mobility problems

3.20.3.17 Phone administration

Diagnostics > Easy Trace Profiles > Phone administration problems

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3.20.3.18 Server based applications

Diagnostics > Easy Trace Profiles > Server based application problems

3.20.3.19 Speech

Diagnostics > Easy Trace Profiles > Speech problems

3.20.3.20 Tone

Diagnostics > Easy Trace Profiles > Tone problems

3.20.3.21 USB Backup/Restore

Diagnostics > Easy Trace Profiles > USB backup/restore

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3.20.3.22 Voice Dialling

Diagnostics > Easy Trace Profiles > Voice recognition problems

3.20.3.23 Web Based Management (OpenStage 15/20/40)

Diagnostics > Easy Trace Profiles > EasyTrace: Web based management

3.20.3.24 Web Based Management (OpenStage 60/80)

Diagnostics > Easy Trace Profiles > EasyTrace: Web based management

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3.20.4 QoS Reports

For details about the functionality, please refer to the release notes.
>
The generation of QoS (Quality of Service) reports which are sent to a QCU server (see section
3.3.8, “SNMP”) is configured here.

Settings
• Report mode: Sets the conditions for generating a QoS report.
Value range:
• "OFF": No reports are generated.
• "EOS Threshold exceeded": Default value. A report is created if a) a telephone con-
versation longer than the Minimum session length has just ended, and b) a threshold
value has been exceeded during the conversation.
• "EOR Threshold exceeded": A report is created if a) the report interval has just
passed, and b) a threshold value has been exceeded during the observation interval.
• "EOS (End of Session)": A report is created if a telephone conversation longer than
the Minimum session length has just ended.
• "EOR (End of Report Interval)": A report is created if the report interval has just
passed.
• Report interval (seconds): Time interval between the periodical observations.
Default: 60.
• Observation interval (seconds): During this time interval, the traffic is observed. The
fixed value is 10.
• Minimum session length (100 millisecond units): When the Report mode is set to "EOS
Threshold exceeded" or "EOS (End of Session)", a report can be created only if the dura-
tion of the conversation exceeds this value.
Default: 20.
• Maximum jitter (milliseconds): When the jitter exceeds this value, a report is generated.
Default: 20.
• Average round trip delay (milliseconds): When the average round trip time exceeds this
value, a report is generated.
Default: 100.
Non-compressing codecs:
The following threshold values apply to non-compressing codecs.

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• Lost packets (per 1000 packets): When the number of lost packets exceeds this maxi-
mum value during the observation interval, a report is created.
Default: 10.
• Consecutive lost packets: When the number of lost packets following one another ex-
ceeds this maximum value during the observation interval, a report is created.
Default: 2.
• Consecutive good packets: When the number of good packets following one another falls
below this minimum value, a report is created.
Default: 8.
Compressing codecs:
The following threshold values apply to compressing codecs.
• Lost packets (per 1000 packets): When the number of lost packets exceeds this maxi-
mum value during the observation interval, a report is created.
Default: 10.
• Consecutive lost packets: When the number of lost packets following one another ex-
ceeds this maximum value during the observation interval, a report is created.
Default: 2.
• Consecutive good packets: When the number of good packets following one another falls
below this minimum value, a report is created.
Default: 8.
General:
• Resend last report: If checked, the previous report is sent once again on pressing Sub-
mit. By default, this is unchecked.

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Administration via WBM

Diagnostics > QoS Reports > Generation

Administration via Local Phone

|--- Admin
|--- Network
|--- QoS
|--- Reports
|--- Generation
| |--- Mode
| |--- Report interval
| |--- Observe interval
| |--- Minimum session length
|--- Send now
|--- Thresholds
|--- Max jitter
|--- Round-trip delay
|--- Non-compressing:
|--- Lost packets (K)
|--- Lost consecutive
|--- Good consecutive
|--- Compressing:
|--- Lost packets (K)
|--- Lost consecutive
|
--- Good consecutive

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Administration
Diagnostics

3.20.5 Ping
For network diagnostics, the OpenStage phone can ping any host or network device to deter-
mine whether it is reachable.

Administration via WBM

In the Diagnostics > Miscellaneous dialog, enter the host’s IP address or hostname into the in-
put field and press Ping. The result will be reported underneath the input field.

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Administration
Diagnostics

3.20.6 Memory Status Information

Firmware Version up to V1R5


The OpenStage phone offers detailed information on the current consumption of memory.

Display on the WBM (up to V1R5)

Diagnostics > Miscellaneous

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Diagnostics

Firmware Version V2
The processes currently running on the phone’s operating system as well as their CPU and
memory usage can be monitored here. 100 processes are monitored on the web page. For fur-
ther information, please refer to the manual of the "top" command for Unix/Linux systems, or to
related documentation.
With firmware version V2, the amount of free memory is checked on a regular basis in order to
prevent problems caused by low memory. This check determines whether a recovery is neces-
sary.
When Disable reboot is checked, no reboot will take place when a memory problem has been
found. However, recovery requires a reboot.
The recovery process will be triggered when the available main memory (RAM) falls below a
given threshold value. As memory consumption is assumed to be higher during working hours,
two thresholds are configurable. The High Threshold (MBs) parameter defines the threshold
for off-time. For OpenStage 15/20/40, the default value is 10 MB, and for OpenStage 60/80, it
is 30 MB. With Low Threshold (MBs), the threshold for off-time is defined. For OpenStage 15/
20/40, the default value is 8 MB, and for OpenStage 60/80, it is 20 MB.
The beginning and end of the working hours are defined in 24 hours format with Working Hour
Start (Default: 5) and Working Hour End (Default: 24).
When memory shortage has occured, information about the incident is written to a log file which
can be viewed via the Download memory info file link. If there has been a previous case of
memory shortage, the corresponding log file can be viewed via Download memory info file.

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Administration
Diagnostics

Display on the WBM (V2)

Diagnostics > Miscellaneous > Memory information

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Administration
Diagnostics

3.20.7 Core dump


If Enable core dump is checked, a core dump will be initiated in case of a severe error. The
core dump will be saved to a file. By default, this function is activated.
If Delete core dump is activated, the current core dump file is deleted on Submit. By default,
this is not activated.
If one or more core dump file exist, hyperlinks for downloading will be created automatically.

Administration via WBM

Diagnostics > Miscellaneous > Core dump

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Administration
Diagnostics

3.20.8 Remote Tracing - Syslog (V2)


With firmware V2, all trace messages created by the components of the phone software can be
sent to a remote server using the syslog protocol. This is helpful especially for long-term obser-
vations with a greater number of phones.
To enable remote tracing, Remote trace status must be set to "Enabled". Furthermore, the IP
address of the server receiving the syslog messages must be entered in Remote ip, and the
corresponding server port must be given in Remote port.

Administration via Local Phone

|--- Administration
|--- Maintenance
|--- Remote trace
|--- Remote trace status
|--- Remote ip
|--- Remote port

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Administration
Bluetooth

3.21 Bluetooth
The Bluetooth interface can be enabled or disabled here. By default, it is enabled.
With firmware V2 onwards, the Bluetooth address is displayed, and the sending of vcards is
supported.

Bluetooth is available only on OpenStage 60/80 phones.


>
Administration via WBM

Administration via Local Phone

|--- Admin
|--- Bluetooth
|--- Enable

Administration via Local Phone (V2)

|---
Admin
|--- Bluetooth
|--- Bluetooth enable
|--- Local device address

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Administration
Bluetooth

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Examples and HowTos
Canonical Dialing

4 Examples and HowTos

4.1 Canonical Dialing

4.1.1 Canonical Dialing Settings


The following example shows settings suitable for the conversion of given dial strings to canon-
ical format.

Parameter Example value Explanation


Local country code 44 International country code for the UK.
National prefix digit 0 Used in front of national codes when dialled
without international prefix.
Local national code 115 Area code within the UK (here: Nottingham).
Minimum local number 7 Number of digits in a local PSTN number (e. g.
length 3335333 = 7 digits).
Local enterprise node 780 Prefix to access Nottingham numbers from
within the Siemens network.
PSTN access code 9 Prefix to make an international call in the UK.
Operator codes 0, 7800 Set of numbers to access the local operators.
Emergency numbers 999, 555 Set of numbers to access emergency ser-
vices.
Initial extension digits 2, 3, 4, 5, 6, 8 1st digits of numbers that are used for extensi-
on numbers on the local node.

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Canonical Dialing

4.1.2 Canonical Dial Lookup


The following example shows settings suitable for recognizing incoming numbers and assign-
ing them to entries in the local phone book, and for generating correct dial strings from phone
book entries, depending on whether the number is internal or external.

Parameter Example value Explanation


Local code <1> 780 Enterprise node prefix (here: Nottingham).
International code <1> +44115943 Equivalent prefix to access numbers on this
node from the PSTN. Here, the prefix used by
the PSTN (DID/DDI: direct inward dialing) is
943, which differs from the enterprise node
prefix used within the enterprise network.
Local code <2> 722 Enterprise node prefix (here: Munich).
International code <2> +4989722 Equivalent prefix to access numbers on this
node from the PSTN. Here, the prefix used by
the PSTN for direct inward dialing is identical
to the enterprise node prefix.

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Examples and HowTos
Canonical Dialing

4.1.2.1 Conversion examples


In the following examples, numbers entered into the local phonebook by the user are converted
according to the settings given above.

Example 1: Internal number, same node as the local phone

User entry 2345


External numbers Local public form
External access Not required
code
International gate- Use national code
way code
Number stored in the +441159432345
phone book
Dial string sent when Internal numbers = Local enterprise form 1234
dialing from the Internal numbers = Always add node 7802345
phone book
Internal numbers = Use external numbers 9432345

Example 2: Internal number, different node

User entry 7222345


External numbers Local public form
External access Not required
code
International gate- Use national code
way code
Number stored in the +49897222345
phone book
Dial string sent when Internal numbers = Local enterprise form 2345
dialing from the Internal numbers = Always add node 7802345
phone book
Internal numbers = Use external numbers 9432345

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Examples and HowTos


Canonical Dialing

Example 3: External number, same local national code as the local phone

User entry 011511234567


External numbers Local public form
External access Not required
code
International gate- Use national code
way code
Number stored in the +4411511234567
phone book
Dial string sent when External numbers = Local public form 234567
dialing from the External numbers = National public form 011511234567
phone book
External numbers = International form 004411511234567

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Examples and HowTos
How to Create Logo Files for OpenStage Phones

4.2 How to Create Logo Files for OpenStage Phones

4.2.1 For OpenStage 40


1. Create a New Image
Create an image with the following specifications:
• Width: 144 px
• Height: 32 px
• Color Mode: 1 bit (monochrome)
Adobe Photoshop:

2. Insert the Logo


Place the logo image on the background, e.g. by copying it from a source file. Due to the
size and color specifications, some adaptations may be necessary.
Adobe Photoshop Example:

3. Save the Image


Finally, save the image in BMP format. You can now upload the logo file to the phone as
described in section 3.8.6, “Logo”.

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Examples and HowTos


How to Create Logo Files for OpenStage Phones

4.2.2 For OpenStage 60/80


In the following, the creation of a transparent image suitable for use as a logo in OpenStage 60/
80 is described. This description is based on Adobe Photoshop, but any similar graphics soft-
ware can be used as well.

Because of performance issues, half transparency in the alpha channel of the PNG
> files is not allowed on OpenStage phones. Therefore only 100% transparency or no
transparency is used in the phone’s UI elements.
1. Select the Background Color
For production purposes, we set the background color to the background color of the skin
currently selected on the phone. Later, the background color will be replaced by transpar-
ency, which facilitates placing a logo on a gradient background. The following table lists the
hexadecimal values, as used in HTML:

Phone Type Skin Color Code


OpenStage 60 Silver Blue #BDBDBD
OpenStage 60 Anthracite #4242421
Orange
OpenStage 80 Silver Blue #E6EBEF
OpenStage 80 Anthracite #3A3D3A
Orange
1 The background color on WP4 - skin 1 is a gradient; the colour listed
here is an average value.

Adobe Photoshop:
Click on the Background Color icon on the Color palette group, then type the color code
without leading "#" into the # field)

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How to Create Logo Files for OpenStage Phones

2. Create a New Image


Create an image with the size according to the phone type:

Phone Type Size (px)


OpenStage 60 240 x 70
OpenStage 80 480 x 142
Adobe Photoshop:

3. Insert the Logo


Place the logo image on the background, e.g. by copying it from a source file.
Adobe Photoshop Example:

4. Merge Layers
Merge the two layers to one.
Adobe Photoshop:
In the Panel, select both the background layer and the new layer containing the inserted
logo. Afterwards, go to Layer in the Menu bar, and select Merge Layers.

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How to Create Logo Files for OpenStage Phones

5. Background Transparency
Delete the background colour so that only the exact former background colour is 100%
transparent.
Adobe Photoshop:
Make sure that the background color is selected by clicking on the Background Color icon.
In the Tool palette, click on the Eraser symbol with the right Mouse button and select the
Magic Eraser Tool. After this, got to the Menu bar and set the Tolerance field to "0".

6. Save the Image


Finally, save the image in PNG format. You can now upload the logo file to the phone as de-
scribed in section 3.8.6, “Logo”

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Examples and HowTos
How to Set Up the Corporate Phonebook (LDAP)

4.3 How to Set Up the Corporate Phonebook (LDAP)


The Corporate Phonebook function is based on an LDAP client that can be connected to the
company’s LDAP service. A variety of LDAP servers can be used, for instance Microsoft Active
Directory, OpenLDAP, or Apache Directory Server.

The Corporate Phonebook is available only on OpenStage 60/80.


>
4.3.1 Prerequisites:
1. An LDAP server is present and accessible to the phone’s network. The standard port for
LDAP is 389.
2. Query access to the LDAP server must be provided. Unless anonymous access is used, a
user name and passwort must be provided. It might be feasible to use a single login/pass-
word for all OpenStage phones.
3. To enable dialing internal numbers from the corporate phonebook, an LDAP entry must be
provided that contains the proper number format required by the HiPath system.

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How to Set Up the Corporate Phonebook (LDAP)

4.3.2 Create an LDAP Template


The user interface of the corporate phonebook application provides a form which is used both
for search and retrieval.

The task of an LDAP template is to map the phone’s search and display fields to LDAP at-
tributes that can be delivered by the server. In the LDAP template, the fields are represented
by hard-coded names: ATTRIB01, ATTRIB02, and so on. These field names are assigned to
LDAP attributes, as appropriate.

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How to Set Up the Corporate Phonebook (LDAP)

The following examples show the relations between GUI field names, the attribute labels used
in the template, and exemplary mappings to LDAP attributes.

Generic Example (Standard Attributes)

OpenStage Field LDAP LDAP Attribute Example


Template Value
Lables
Last name ATTRIB01 sn Doe
First name ATTRIB02 givenName John
Business 1 ATTRIB03 telephoneNumber 9991234
Business 2 ATTRIB04 facsimileTelephoneNumber 9992345
Mobile ATTRIB05 mobile 017711223344
Private ATTRIB06 homePhone 441274333444
Company ATTRIB07 o Example Inc.
Address 1 ATTRIB08 departmentNumber 0815
Address 2 ATTRIB09
Job function ATTRIB10 title Product Manager
Email ATTRIB11 mail [email protected]

Given "example.com" as the LDAP subtree to be searched, the LDAP template file would look
like this:
OpenStage LDAP TEMPLATE (v.1)
SEARCHBASE="dc=example,dc=com"
ATTRIB01="sn"
ATTRIB02="givenname"
ATTRIB03="telephoneNumber"
ATTRIB04="facsimileTelephoneNumber"
ATTRIB05="mobile"
ATTRIB06="homePhone"
ATTRIB07="o"
ATTRIB08="departmentNumber"
ATTRIB09=""
ATTRIB10="title"
ATTRIB11="mail"
EOF

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Microsoft Active Directory Specific Example

OpenStage Field LDAP LDAP Attribute Example


Template Value
Attribute
Last name ATTRIB01 sn Doe
First name ATTRIB02 givenName John
Business 1 ATTRIB03 ipPhone 9991234
Business 2 ATTRIB04 otherTelephone 9992345
Mobile ATTRIB05 mobile 017711223344
Private ATTRIB06 homePhone 441274333444
Company ATTRIB07 company Example Inc.
Address 1 ATTRIB08 department Administration
Address 2 ATTRIB09
Job function ATTRIB10 title Product Manager
Email ATTRIB11 mail [email protected]
Given "example.com" as the LDAP subtree to be searched, the LDAP template file would look
like this:
OpenStage LDAP TEMPLATE (v.1)
SEARCHBASE="dc=example,dc=com"
ATTRIB01="sn"
ATTRIB02="givenname"
ATTRIB03="ipPhone"
ATTRIB04="otherTelephone"
ATTRIB05="mobile"
ATTRIB06="homePhone"
ATTRIB07="company"
ATTRIB08="department"
ATTRIB09=""
ATTRIB10="title"
ATTRIB11="mail"
EOF

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Examples and HowTos
How to Set Up the Corporate Phonebook (LDAP)

4.3.3 Load the LDAP Template into the Phone


When you have configured the LDAP template, you can upload it to the phone:
1. Save the template under a suitable name, for example, ldap-template.txt.
2. Copy the template file to the FTP server designated for deploying LDAP templates.
3. Upload the file using the WBM (see section 3.8.5, “LDAP Template”), or, alternatively, the
Local menu, or the DLS (see the Deployment Service Administration Manual). For an ex-
ample configuration, see the following WBM screenshot (path: File transfer > LDAP):

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How to Set Up the Corporate Phonebook (LDAP)

4.3.4 Configure LDAP Access


To enter the access data using the WBM, take the following steps:
1. Navigate to Local Functions > Directory Settings.
2. Enter the following parameters:
• Server address (IP address or hostname of the LDAP server)
• Server port (port used by the LDAP, typically 389)
• Authentication (authentication method for the connection to the LDAP server)
• User name (only required if simple authentication is selected); Password (relating to
the user name).

3. Press Submit.

4.3.5 Test
If everything went well, you can run a test query on your OpenStage phone.
1. To navigate to the phone’s corporate phonebook, press the u button twice.
2. Press g on the TouchGuide. In the context menu, select Find by pressing i.
3. In the query mask, select the entry to be searched, for instance Last Name. Press i to
open the onscreen keypad for text input.

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How to Set Up the Corporate Phonebook (LDAP)

4. Enter the text to be searched. For information on using the onscreen keypad, see section
3.1, “Access via Local Phone”, step 5.

5. Navigate to the Find option and press i. If the query was successful, at least one entry will
be listed in the following manner:

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How to Set Up the Corporate Phonebook (LDAP)

6. Navigate to the desired entry and press g on the TouchGuide to open the context menu.
You can select one of the following options:
• Dial the Business 1 number.
• Dial the Mobile number.
• Have the entry’s details, that is, all attributes displayed.
• Start a new search.
• Clear the list of search results.

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Technical Reference
Menus

5 Technical Reference

5.1 Menus

This section describes the structure of the aministration menus of the OpenStage
> phone. For information on user menus, please refer to the user manual.

5.1.1 Web Interface Menu

5.1.1.1 Menu Structure


Admin Login
Applications
XML applications (OpenStage 60/80)
Add application
Modify application
Xpressions
XML Phonebook
Bluetooth1
Network
IP configuration / IP configuration (V2 on OpenStage 15/20/40) / IP configuration (V2 on
OpenStage 60/80)
Update Service (DLS)
QoS
Port configuration / Port configuration (V2 on OpenStage 15/20/40) / Port configuration (V2
on OpenStage 60/80)
LLDP-MED operation (V2)
System
Gateway
Standby gateway
Redundancy
SNMP
Features
Configuration

1. OpenStage 60/80 only.

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Menus

Security
File transfer
Defaults
Phone application
Picture Clip (OpenStage 60/80)1
LDAP (OpenStage 60/80)1
Logo1
Screensaver (OpenStage 60/80)1
Ringer file
Dongle Key
Local functions
Directory settings (OpenStage 60/80) / Directory settings (V2 on OpenStage 60/80)
Locality
Canonical dial settings
Canonical dial lookup
Canonical dial
Energy saving
Date and Time
Speech
Codec preferences
General information
Authentication
Change Admin password
Change User password
User mobility (OpenStage 60/80, V1R3 Onwards)
Set Mobility Mode
Cancel mobility password
Diagnostics
LLDP-MED TLVs (V2)
Fault trace configuration / Fault trace configuration (V2 on OpenStage 15/20/40) / Fault
trace configuration (V2 on OpenStage 60/80)
EasyTrace Profiles
Bluetooth handsfree profile (OpenStage 60/80)
Bluetooth headset profile (OpenStage 60/80)

1. OpenStage 40/60/80 only.

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Menus

Call connection
Call log problems
DAS connection
DLS data errors
Help application problems (OpenStage 60/80)
Key input problems
LAN connectivity problems
Messaging application issues
Mobility problems
Phone administration problems
Phonebook (LDAP) problems (OpenStage 60/80)
Phonebook (local) problems (OpenStage 60/80)
Server based application problems (OpenStage 60/80)
Sidecar problems
Speech problems
Tone problems
USB backup/restore (OpenStage 60/80)
Voice recognition problems (OpenStage 60/80)
Web based management (OpenStage 15/20/40)
802.1x problems
Clear all profiles
QoS reports
Generation
View Session Data
Miscellaneous
IP tests
Memory information / Memory information (V2)
Core dump
Maintenance
Remote trace
Restart Phone
Factory reset
HPT interface
Secure shell
Secure shell

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Menus

5.1.1.2 Web Pages

Admin Login

Add application

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Menus

Modify application

Xpressions

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Menus

XML Phonebook

Bluetooth

IP configuration

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Menus

IP configuration (V2 on OpenStage 15/20/40)

IP configuration (V2 on OpenStage 60/80)

Update Service (DLS)

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Menus

QoS

Port configuration

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Menus

Port configuration (V2 on OpenStage 15/20/40)

Port configuration (V2 on OpenStage 60/80)

LLDP-MED operation (V2)

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Menus

Gateway

Standby gateway

Redundancy

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Menus

SNMP

Configuration

Security

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Menus

Defaults

Phone application

Picture Clip (OpenStage 60/80)

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Menus

LDAP (OpenStage 60/80)

Logo

Screensaver (OpenStage 60/80)

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Menus

Ringer file

Dongle Key

Directory settings (OpenStage 60/80)

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Menus

Directory settings (V2 on OpenStage 60/80)

Canonical dial settings

Canonical dial lookup

Canonical dial

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Menus

Energy saving

Date and Time

Codec preferences

General information

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Menus

Change Admin password

Change User password

Set Mobility Mode

Cancel mobility password

LLDP-MED TLVs (V2)

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Menus

Fault trace configuration

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Fault trace configuration (V2 on OpenStage 15/20/40)

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Menus

Fault trace configuration (V2 on OpenStage 60/80)

Bluetooth handsfree profile (OpenStage 60/80)

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Menus

Bluetooth headset profile (OpenStage 60/80)

Call connection

Call log problems

DAS connection

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Menus

DLS data errors

Help application problems (OpenStage 60/80)

Key input problems

LAN connectivity problems

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Menus

Messaging application issues

Mobility problems

Phone administration problems

Phonebook (LDAP) problems (OpenStage 60/80)

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Menus

Phonebook (local) problems (OpenStage 60/80)

Server based application problems (OpenStage 60/80)

Sidecar problems

Speech problems

Tone problems

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Menus

USB backup/restore (OpenStage 60/80)

Voice recognition problems (OpenStage 60/80)

Web based management (OpenStage 15/20/40)

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Menus

Web based management (OpenStage 60/80)

802.1x problems

Clear all profiles

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Menus

Generation

View Session Data

IP tests

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Menus

Memory information

Memory information (V2)

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Menus

Core dump

Remote trace

Restart Phone

Factory reset

HPT interface

Secure shell

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Technical Reference
Menus

5.1.2 Local Phone Menu

Menu Further information ...


|--- Admin
| | |--- XML
| | |--- Add application1
| | | |--- Display name -> Section 3.12.1.1
| | | |--- Application name -> Section 3.12.1.1
| | | |--- Server address -> Section 3.12.1.1
| | | |--- Server port -> Section 3.12.1.1
| | | |--- Protocol -> Section 3.12.1.1
| | | |--- Program name -> Section 3.12.1.1
| | | |--- Use proxy -> Section 3.12.1.1
| | | |--- XML trace enabled -> Section 3.12.1.1
| | | |--- Debug program name -> Section 3.12.1.1
| | | |--- Number of tabs -> Section 3.12.1.1
| | | |--- Tab 1 display name -> Section 3.12.1.1
| | | |--- Tab 1 application name -> Section 3.12.1.1
| | | |--- Tab 2 display name -> Section 3.12.1.1
| | | |--- Tab 2 application name -> Section 3.12.1.1
| | | |--- Tab 3 display name -> Section 3.12.1.1
| | | |--- Tab 3 application name -> Section 3.12.1.1
| | | |--- Auto restart / Restart after change -> Section 3.12.1.1
| | |--- Add Xpressions1
| | | |--- Display name -> Section 3.12.1.1
| | | |--- Application name -> Section 3.12.1.1
| | | |--- Server address -> Section 3.12.1.1
| | | |--- Server port -> Section 3.12.1.1
| | | |--- Protocol -> Section 3.12.1.1
| | | |--- Program name -> Section 3.12.1.1
| | | |--- Use proxy -> Section 3.12.1.1
| | | |--- XML trace enabled -> Section 3.12.1.1
| | | |--- Debug program name -> Section 3.12.1.1
| | | |--- Number of tabs -> Section 3.12.1.1
| | | |--- Tab 1 display name -> Section 3.12.1.1
| | | |--- Tab 1 application name -> Section 3.12.1.1
| | | |--- Tab 2 display name -> Section 3.12.1.1
| | | |--- Tab 2 application name -> Section 3.12.1.1
| | | |--- Tab 3 display name -> Section 3.12.1.1
| | | |--- Tab 3 application name -> Section 3.12.1.1
| | | |--- Auto restart -> Section 3.12.1.1
|
| | --- Add phonebook1
| | |--- Display name -> Section 3.12.1.1
| | |--- Application name -> Section 3.12.1.1
| | |--- Server address -> Section 3.12.1.1
| | |--- Server port -> Section 3.12.1.1
| | |--- Protocol -> Section 3.12.1.1
| | |--- Program name -> Section 3.12.1.1
| | |--- Use proxy -> Section 3.12.1.1
| | |--- XML trace enabled -> Section 3.12.1.1

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Technical Reference
Menus

Menu Further information ...


| | |--- Debug program name -> Section 3.12.1.1
| | |--- Number of tabs -> Section 3.12.1.1
| | |--- Tab 1 display name -> Section 3.12.1.1
| | |--- Tab 1 application name -> Section 3.12.1.1
| | |--- Tab 2 display name -> Section 3.12.1.1
| | |--- Tab 2 application name -> Section 3.12.1.1
| | |--- Tab 3 display name -> Section 3.12.1.1
| | |--- Tab 3 application name -> Section 3.12.1.1
|--- Auto restart
| | -> Section 3.12.1.1
| |--- Bluetooth2
| | |--- Enable -> Section 3.21
| |--- Network
| | |--- IP Configuration
| | | |--- Use DHCP / Discovery mode -> Section 3.2.2.1
| | | |--- Use LLDP-Med3 -> Section 3.2.2.2
| | | |--- Use DHCP -> Section 3.2.2.1
| | | |--- IP address -> Section 3.3.3
| | | |--- Subnet mask -> Section 3.3.3
| | | |--- Default route (GW) -> Section 3.3.4
| | | |--- DNS domain -> Section 3.3.6.1
| | | |--- Primary DNS -> Section 3.3.6.2
| | | |--- Secondary DNS -> Section 3.3.6.2
| | | |--- Route 1 IP -> Section 3.3.6
| | | |--- Route 1 gateway -> Section 3.3.6
| | | |--- Route 1 mask -> Section 3.3.6
| | | |--- Route 2 IP -> Section 3.3.6
| | | |--- Route 2 gateway -> Section 3.3.6
| | | |--- Route 2 mask -> Section 3.3.6
| | | |--- VLAN discovery -> Section 3.2.2.1
| | | |--- VLAN ID -> Section 3.2.2.3
| | | |--- HTTP Proxy
| | |--- Update Service (DLS)
| | | |--- DLS address -> Section 3.3.7
| | | |--- DLS port -> Section 3.3.7
| | | |--- Contact gap -> Section 3.3.7
| | | |--- Secured / Securidity status -> Section 3.3.7
| | |--- QoS
| | | |--- Service
| | | | |--- Layer 2 -> Section 3.3.1.1
| | | | |--- Layer 2 voice -> Section 3.3.1.1
| | | | |--- Layer 2 signalling -> Section 3.3.1.1
| | | | |--- Layer 2 default -> Section 3.3.1.1
| | | | |--- Layer 3 -> Section 3.3.1.2
| | | | |--- Layer 3 voice -> Section 3.3.1.2
| | | | |--- Layer 3 signalling -> Section 3.3.1.2
| | | |--- Reports
| | | |--- Generation
| | | | |--- Mode -> Section 3.20.4
| | | | |--- Report interval -> Section 3.20.4
| | | | |--- Observation interval -> Section 3.20.4
| | | | |--- Minimum session -> Section 3.20.4
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Technical Reference
Menus

Menu Further information ...


| | | |--- Send Now -> Section 3.20.4
|--- Thresholds
| | |
| | | |--- Maximum jitter -> Section 3.20.4
| | | |--- Round-trip delay -> Section 3.20.4
| | | |--- Non-compressing -> Section 3.20.4
| | | |--- ...Lost packets (K) -> Section 3.20.4
| | | |--- ...Lost consecutive -> Section 3.20.4
| | | |--- ...Good consecutive -> Section 3.20.4
| | | |--- Compressing: -> Section 3.20.4
| | | |--- ...Lost packets (K) -> Section 3.20.4
| | | |--- ...Lost consecutive -> Section 3.20.4
| | | |--- ...Good consecutive -> Section 3.20.4
| | | --- Port configuration
| | |--- Number -> Section 3.5.2
| | | |--- Gatekeeper -> Section 3.5.3
| | | |--- Backup -> Section 3.5.3
| | | |--- RTP base -> Section 3.10.1
| | | |--- Server port
| | | |--- LAN port speed -> Section 3.2.1
| | | |--- PC port status -> Section 3.2.1
| | | |--- PC port speed -> Section 3.2.1
| | | |--- PC port autoMDIX -> Section 3.2.1
| | |--- Server port configuration
| | | |--- H.225.0 port -> Section 3.5.4
| | | |--- CorNet-TC TLS port -> Section 3.5.4
| | | |--- H.225.0 TLS port -> Section 3.5.4
|--- Standby server port configuration
| |
| | |--- H.225.0 port -> Section 3.5.4
| | |--- CorNet-TC port -> Section 3.5.4
|--- H.225.0 TLS port
| | -> Section 3.5.4
| |--- System
| | |--- Gateway
| | | |--- System type -> Section 3.5.2
| | | |--- IP address -> Section 3.5.2
| | | |--- Gateway ID -> Section 3.5.2
| | | |--- Subscriber number -> Section 3.5.2
| | | |--- Password -> Section 3.5.2
| | |--- Standby gateway
| | | |--- System type -> Section 3.5.2
| | | |--- IP address -> Section 3.5.2
| | | |--- Gateway ID -> Section 3.5.2
| | | |--- Subscriber number -> Section 3.5.2
| | | |--- Password -> Section 3.5.2
| | |--- Redundancy
| | | |--- Small remote site -> Section 3.5.5
| | | |--- Auto switch back -> Section 3.5.5
| | | |--- Retry count main -> Section 3.5.5
| | | |--- Timeout main -> Section 3.5.5
| | | |--- Retry count standby
| | | |--- Timeout standby
| | | |--- TC TEST retry
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Technical Reference
Menus

Menu Further information ...


| | | |--- TC TEST expiry
| | |--- Identity
| | | |--- Terminal number -> Section 3.3.6.3
| | | |--- Web name -> Section 3.3.6.3
| | | |--- DDNS hostname -> Section 3.3.6.3
| | |--- SNMP
| | | |--- Traps enabled -> Section 3.3.8
| | | |--- Manager address -> Section 3.3.8
| | | |--- Manager port -> Section 3.3.8
| | | |--- Community password -> Section 3.3.8
| | |--- Features
| | | |--- Configuration
| | | |--- General
| | | | |--- Emergency number -> Section 3.5.6
| | | | |--- Not used timeout -> Section 3.5.8
| | | | |--- LIN -> Section 3.5.7
| | | |--- Bluetooth
| | | |--- Bluetooth enable -> Section 3.21
| | | |--- Local device address1 -> Section 3.21
| | |
--- Security
| | |--- Secure H235 main -> Section 3.5.11
| | |--- Secure H235 standby -> Section 3.5.11
| | |--- Time H235 main -> Section 3.5.11
| | |--- Time H235 standby -> Section 3.5.11
| | |--- Signalling main -> Section 3.5.11
| | |--- Signalling standby -> Section 3.5.11
| | |--- Certificate main -> Section 3.5.11
|--- Certificate standby
| | -> Section 3.5.11
| |--- File Transfer
| | |--- Defaults
| | | |--- Download method -> Section 3.8.2
| | | |--- Server -> Section 3.8.2
| | | |--- Port -> Section 3.8.2
| | | |--- Account -> Section 3.8.2
| | | |--- Username -> Section 3.8.2
| | | |--- Password -> Section 3.8.2
| | | |--- FTP path -> Section 3.8.2
| | | |--- HTTPS base URL -> Section 3.8.2
| | |--- Phone app
| | | |--- Use default -> Section 3.8.3.1
| | | |--- Download method -> Section 3.8.3.1
| | | |--- Server -> Section 3.8.3.1
| | | |--- Port -> Section 3.8.3.1
| | | |--- Account -> Section 3.8.3.1
| | | |--- Username -> Section 3.8.3.1
| | | |--- Password -> Section 3.8.3.1
| | | |--- FTP path -> Section 3.8.3.1
| | | |--- HTTPS base URL -> Section 3.8.3.1
| | | |--- Filename -> Section 3.8.3.1
| | |--- Picture Clip4
| | | |--- Use default -> Section 3.8.4.1
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Technical Reference
Menus

Menu Further information ...


| | | |--- Download method -> Section 3.8.4.1
| | | |--- Server -> Section 3.8.4.1
| | | |--- Port -> Section 3.8.4.1
| | | |--- Account -> Section 3.8.4.1
| | | |--- Username -> Section 3.8.4.1
| | | |--- Password -> Section 3.8.4.1
| | | |--- FTP path -> Section 3.8.4.1
| | | |--- HTTPS base URL -> Section 3.8.4.1
| | | |--- Filename -> Section 3.8.4.1
| | |--- LDAP1
| | | |--- Use default -> Section 3.8.5.1
| | | |--- Download method -> Section 3.8.5.1
| | | |--- Server -> Section 3.8.5.1
| | | |--- Port -> Section 3.8.5.1
| | | |--- Account -> Section 3.8.5.1
| | | |--- Username -> Section 3.8.5.1
| | | |--- Password -> Section 3.8.5.1
| | | |--- FTP path -> Section 3.8.5.1
| | | |--- HTTPS base URL -> Section 3.8.5.1
| | | |--- Filename -> Section 3.8.5.1
| | |--- Ringer
| | | |--- Use default -> Section 3.8.8.1
| | | |--- Download method -> Section 3.8.8.1
| | | |--- Server -> Section 3.8.8.1
| | | |--- Port -> Section 3.8.8.1
| | | |--- Account -> Section 3.8.8.1
| | | |--- Username -> Section 3.8.8.1
| | | |--- Password -> Section 3.8.8.1
| | | |--- FTP path -> Section 3.8.8.1
| | | |--- HTTPS base URL -> Section 3.8.8.1
| | | |--- Filename -> Section 3.8.8.1
| | |--- Logo5
| | | |--- Use default -> Section 3.8.6.1
| | | |--- Download method -> Section 3.8.6.1
| | | |--- Server -> Section 3.8.6.1
| | | |--- Port -> Section 3.8.6.1
| | | |--- Account -> Section 3.8.6.1
| | | |--- Username -> Section 3.8.6.1
| | | |--- Password -> Section 3.8.6.1
| | | |--- FTP path -> Section 3.8.6.1
| | | |--- HTTPS base URL -> Section 3.8.6.1
| | | |--- Filename -> Section 3.8.6.1
| | |--- Screensaver4
| | | |--- Use default -> Section 3.8.7.1
| | | |--- Download method -> Section 3.8.7.1
| | | |--- Server -> Section 3.8.7.1
| | | |--- Port -> Section 3.8.7.1
| | | |--- Account -> Section 3.8.7.1
| | | |--- Username -> Section 3.8.7.1
| | | |--- Password -> Section 3.8.7.1
| | | |--- FTP path -> Section 3.8.7.1
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Technical Reference
Menus

Menu Further information ...


| | | |--- HTTPS base URL -> Section 3.8.7.1
| | | |--- Filename -> Section 3.8.7.1
| | |--- HPT dongle
| | |--- Use default -> Section 3.8.9.1
| | |--- Download method -> Section 3.8.9.1
| | |--- Server -> Section 3.8.9.1
| | |--- Port -> Section 3.8.9.1
| | |--- Account -> Section 3.8.9.1
| | |--- Username -> Section 3.8.9.1
| | |--- Password -> Section 3.8.9.1
| | |--- FTP path -> Section 3.8.9.1
| | |--- HTTPS base URL -> Section 3.8.9.1
| | |--- Filename -> Section 3.8.9.1
| |--- Local Functions
| | |--- Directory settings / Directories4
| | | |--- LDAP
| | | |--- Server address -> Section 3.9.1
| | | |--- Server port -> Section 3.9.1
| | | |--- Timeout (sec)1 -> Section 3.9.1
| | | |--- Authentication -> Section 3.9.1
| | | |--- User name -> Section 3.9.1
| | | |--- Password
-> Section 3.9.1
| | |--- Locality
| | | |--- Canonical settings
| | | | |--- Local country code -> Section 3.6.1
| | | | |--- National prefix digit -> Section 3.6.1
| | | | |--- Local national code -> Section 3.6.1
| | | | |--- Minimum local number length -> Section 3.6.1
| | | | |--- Local enterprise node -> Section 3.6.1
| | | | |--- PSTN access code -> Section 3.6.1
| | | | |--- International access code -> Section 3.6.1
| | | | |--- Operator code -> Section 3.6.1
| | | | |--- Emergency number -> Section 3.6.1
| | | | |--- Initial extension digits -> Section 3.6.1
| | | |--- Canonical lookup
| | | | |--- Local code 1 -> Section 3.6.2
| | | | |--- International code 1 -> Section 3.6.2
| | | | |--- Local code 2 -> Section 3.6.2
| | | | |--- International code 2 -> Section 3.6.2
| | | | |--- Local code 3 -> Section 3.6.2
| | | | |--- International code 3 -> Section 3.6.2
| | | | |--- Local code 4 -> Section 3.6.2
| | | | |--- International code 4 -> Section 3.6.2
| | | | |--- Local code 5 -> Section 3.6.2
| | | | |--- International code 5 -> Section 3.6.2
| | | |--- Canonical dial
| | | |--- Internal numbers -> Section 3.6.1
| | | |--- External numbers -> Section 3.6.1
| | | |--- External access code -> Section 3.6.1
|
| | | --- International gateway / International access -> Section 3.6.1
|
| | --- Energy saving
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Technical Reference
Menus

Menu Further information ...


|--- Timeout (Hrs)
| | -> Section 3.5.9
| |--- Date and time
| | |--- Time source6
| | | |--- SNTP IP address -> Section 3.5.10
| | | |--- Timezone offset -> Section 3.5.10
| | | |--- Time source -> Section 3.5.10
| | |--- Daylight saving
| |--- Speech
| | |--- Codec Preferences
| | | |--- Silence suppression -> Section 3.10.2
| | | |--- Packet size -> Section 3.10.2
| | | |--- G.711 -> Section 3.10.2
| | | |--- G.729 -> Section 3.10.2
| | | |--- G.722 -> Section 3.10.2
| |--- General Information
| | |--- MAC address -> Section 3.11
| | |--- Software version -> Section 3.11
| | |--- Last restart -> Section 3.11
| |--- Password
| | |--- Admin -> Section 3.13
| | |--- Confirm admin -> Section 3.13
| | |--- User -> Section 3.13
| | |--- Confirm user -> Section 3.13
| | |--- Mobility -> Section 3.7.1
| | |--- Confirm mobility -> Section 3.7.1
| |--- Mobility
| | |--- Mobility mode -> Section 3.7
| |--- Maintenance
| |--- Restart -> Section 3.15
| |--- Factory reset -> Section 3.16
| |--- Disable HPT3 -> Section 3.19
| |--- Remote trace3 -> Section 3.20.8
|
| --- Memory monitor3
1 OpenStage 60/80 V2 only.
2 The parameter is paced here in OpenStage 60/80 V1R3 only. In V2, please refer to Features > Configuration > Bluetooth.
3 V2 only.
4 OpenStage 60/80 only.
5 OpenStage 40/60/80 only.
6 V1R3 only.

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Technical Reference
Troubleshooting: Error Messages

5.2 Troubleshooting: Error Messages


The following table lists the possible error messages for OpenStage HFA phones and provides
possible causes and explanations, where applicable.

Error Message Error Code Error Condition Error Cause


No Telephony possible D02 Unable to contact DHCP
No Telephony possible H[2 Unable to register HFA Logoff: Forced client
main line logoff due to an incor-
rect PreSharedSecret
No Telephony possible H02 Unable to register HFA General Error
main line
No Telephony possible H12 Unable to register HFA No IP address
main line
No Telephony possible H22 Unable to register HFA No default route
main line
No Telephony possible H32 Unable to register HFA No mask
main line
No Telephony possible H42 Unable to register HFA No gateway IP address
main line
No Telephony possible H52 Unable to register HFA No subscriber number
main line
No Telephony possible H62 Unable to register HFA Tc-logon timeout
main line
No Telephony possible Ha2 Unable to register HFA Logon: Rejected due to
main line missing LIN
No Telephony possible HA2 Unable to register HFA Logon: Maintenance
main line busy
No Telephony possible Hb2 Unable to register HFA Logon: Rejected due to
main line invalid LIN
No Telephony possible HB2 Unable to register HFA Logon: No port avail-
main line able
No Telephony possible Hc2 Unable to register HFA Logon: Rejected due to
main line mobile terminal blokked
Table 5-1 Error Messages

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Troubleshooting: Error Messages

Error Message Error Code Error Condition Error Cause


No Telephony possible Hd2 Unable to register HFA Logon: Rejected due to
main line incompatible security
profile
No Telephony possible HD2 Unable to register HFA Logon: No port ext
main line available
No Telephony possible He2 Unable to register HFA Logon: Rejected due to
main line TCP usage while TLS is
required
No Telephony possible HE2 Unable to register HFA Logon: Client not regis-
main line tered
No Telephony possible HF2 Unable to register HFA Logon: Rejected due to
main line Logoff
No Telephony possible HG2 Unable to register HFA Logon: Rejected due to
main line Logoff progress
No Telephony possible HH2 Unable to register HFA Logon: Rejected due to
main line Shutdown
No Telephony possible HI2 Unable to register HFA Logon: Rejected due to
main line duplicate Logon
No Telephony possible HJ2 Unable to register HFA Logon: Rejected due to
main line already logged on
No Telephony possible HK2 Unable to register HFA Logon: Rejected due to
main line PIN not present
No Telephony possible HL2 Unable to register HFA Logon: Rejected due to
main line password not present
No Telephony possible HM2 Unable to register HFA Logon: Rejected due to
main line password not correct
No Telephony possible HN2 Unable to register HFA Logon: Rejected due to
main line invalid license
No Telephony possible HQ2 Unable to register HFA Logoff: Normal Logoff
main line
No Telephony possible HR2 Unable to register HFA Logoff: Client not
main line logged on
No Telephony possible HS2 Unable to register HFA Logoff: Client logged off
main line
Table 5-1 Error Messages

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Troubleshooting: Error Messages

Error Message Error Code Error Condition Error Cause


No Telephony possible HT2 Unable to register HFA Logoff: Forced client
main line logoff
No Telephony possible HU2 Unable to register HFA Logoff: Timeout expired
main line
No Telephony possible HV2 Unable to register HFA Logoff: OMCaction
main line
No Telephony possible HW2 Unable to register HFA Logoff: HFA mobile
main line user logged on
No Telephony possible HX2 Unable to register HFA Logoff: Switch back to
main line central system
No Telephony possible HY2 Unable to register HFA Logoff: No bearer chan-
main line nel
No Telephony possible HZ2 Unable to register HFA Logoff: New logon re-
main line quested from the server
No Telephony possible IR1 Not Initialised CorNet-TC logon Conf
received
No Telephony possible IS1 Not Initialised CorNet-TC logon sent
No Telephony possible LP1 Unable to use the LAN Physical Connection
No Telephony possible LX1 Unable to use the LAN 802.1x errors
No Telephony possible RA2 Unable to register main Authentication failed
line
No Telephony possible TP2 Unable to establish a TLS To PC
connection
No Telephony possible TT2 Unable to establish a TLS No SNTP server
connection
Reduced Telephony func- M3 Unable to contact the DLS
tions for mobility logon
Table 5-1 Error Messages

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Troubleshooting: Error Messages

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Nur für den internen Gebrauch Glossary

Glossary 6

A
ADPCM
Adaptive Differential Pulse Code Modulation. A compressed encoding method for audio
signals which are to be transmitted by a low bandwidth. As opposed to regular -> PCM, a
sample is coded as the difference between its predicted value and its real value. As this
difference is usually smaller than the real, absolute value itself, a lesser number of bits can
be used to encode it.

C
CSTA
Computer Supported Telecommunications Applications. An abstraction layer for telecom-
munications applications allowing for the interaction of -> CTI computer applications with
telephony devices and networks.
CTI
Computer Telephony Integration. This term denotes the interaction of computer applica-
tions with telephony devices and networks.

D
DFT
Digital Feature Telephone. A phone with no line keys.
DHCP
Dynamic Host Configuration Protocol. Allows for the automatic configuration of network
endpoints, like IP Phones and IP Clients.
DiffServ
Differentiated Services. Specifies a layer 3 mechanism for classifying and managing net-
work traffic and providing quality of service (-> QoS) guarantees on -> IP networks. Diff-
Serv can be used to provide low-latency, guaranteed service for e. g. voice or video com-
munication.
DLS
The Deployment Service (DLS) is a HiPath management application for the administration
of workpoints, i. e. IP Phones and IP Clients, in both HiPath- and non-HiPath networks.
DNS
Domain Name System. Performs the translation of network domain names and computer
hostnames to -> IP addresses.

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Glossary Nur für den internen Gebrauch

DTMF
Dual Tone Multi Frequency. A means of signaling between a phone and e. g. a voicemail
facility. The signals can be transmitted either in-band, i. e. within the speech band, or out-
band, i. e. in a separate signaling channel.

E
EAP
Extensible Authentication Protocol. An authentication framework that is frequently used in
WLAN networks. It is defined in RFC 3748.

F
FTP
File Transfer Protocol. Used for transferring files in networks, e. g., to update telephone
software.

G
G.711
ITU-T standard for audio encoding, used in ISDN and -> VoIP. It requires a 64 kBit/s band-
width.
G.722
ITU-T standard for audio encoding using split band -> ADPCM. The audio bandwidth is 7
kHz at a sampling rate of 16 kHz. There are several transfer rates ranging from 32 to 64
kBit/s, which correspond to different compression degrees. The voice quality is very good.
G.729
ITU-T standard for audio encoding with low bandwidth requirements, mostly used in VoIP.
The standard bitrate is 8 kBit/s. Music or tones such as -> DTMF or fax tones cannot be
transported reliably with this codec.
Gateway
Mediation components between two different network types, e. g., -> IP network and ISDN
network.

H
HTTP
Hypertext Transfer Protocol. A standard protocol for data transfer in -> IP networks.

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Nur für den internen Gebrauch Glossary

I
IP
Internet Protocol. A data-oriented network layer protocol used for transferring data across
a packet-switched internetwork. Within this network layer, reliability is not guaranteed.
IP address
The unique address of a terminal device in the network. It consists of four number blocks
of 0 to 255 each, separated by a point.

J
Jitter
Latency fluctuations in the data transmission resulting in distorted sound.

L
LAN
Local Area Network. A computer network covering a local area, like an office, or group of
buildings.
Layer 2
2nd layer (Data Link Layer) of the 7-layer OSI model for describing data transmission inter-
faces.
Layer 3
3rd layer (Network Layer) of the 7-layer OSI model for describing the data transmission in-
terfaces.
LCD
Liquid Crystal Display. Display of numbers, text or graphics with the help of liquid crystal
technology.
LDAP
Lightweight Directory Access Protocol. Simplified protocol for accessing standardized di-
rectory systems, e.g., a company telephone directory.
LED
Light Emitting Diode. Cold light illumination in different colours at low power consumption.

M
MAC Address
Media Access Control address. Unique 48-bit identifier attached to network adapters.

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MDI-X
Media Dependent Interface crossover (X). The send and receive pins are inverted. This
MDI allows the connection of two endpoints without using a crossover cable. When Auto
MDI-X is available, the MDI can switch between regular MDI and MDI-X automatically, de-
pending on the connected device.
MIB
Management Information Base. A type of database used to manage the devices in a com-
munications network.
MWI
Message Waiting Indicator. A signal, typically a LED, to notify the user that new mailbox
messages have arrived.

P
PBX
Private Branch Exchange. Private telephone system that connects the internal devices to
each other and to the ISDN network.
PCM
Pulse Code Modulation. A digital representation of an analog signal, e. g. audio data,
which consists of quantized samples taken in regular time intervals.
PING
Packet Internet Gro(u)per. A program to test whether a connection can be made to a de-
fined IP target. Data is sent to the target and returned from there during the test.
PoE
Power over Ethernet. The IEEE 802.3af standard specifies how to supply power to compli-
ant devices over Ethernet cabling (10/100Base-T).
Port
Ports are used in -> IP networks to permit several communication connections simulta-
neously. Different services often have different port numbers.
PSTN
Public Switched Telephone Network. The network of the world's public circuit-switched
telephone networks.

Q
QoS
Quality of Service. The term refers to control mechanisms that can provide different priority
to different users or data flows, or guarantee a certain level of performance to a data flow
in accordance with requests from the application program. The OpenStage phone allows
for the setting of QoS parameters on layer 2 and layer 3 (DiffServ).

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R
RAM
Random Access Memory. Memory with read / write access.
ROM
Read Only Memory. Memory with read only access.
RTCP
Realtime Transport Control Protocol. Controls the -> RTP stream and provides information
about the status of the transmission, like QoS parameters.
RTP
Realtime Transport Protocol. This application layer protocol has been designed for audio
and video communication. Typically, the underlying protocol is -> UDP.

S
SDP
Session Description Protocol. Describes and initiates multimedia sessions, like web con-
ferences. The informations provided by SDP can be processed by -> SNMP.
SNMP
Simple Network Management Protocol. Used for monitoring, controlling, and administra-
tion of network and network devices.
SNTP
Simple Network Time Protocol. Used to synchronize the time of a terminal device with a
timeserver.
Subnet Mask
To discern the network part from the host part of an -> IP address, a device performs an
AND operation on the IP address and the network mask. The network classes A, B, and C
each have a subnet mask that demasks the relevant bits: 255.0.0.0 for Class A,
255.255.0.0 for Class B and 255.255.255.0 for Class C. In a Class C network, for instance,
254 IP addresses are available.
Switch
Network device that connects multiple network segments and terminal devices. The for-
warding of data packets is based on -> MAC Addresses: data targeted to a specific device
is directed to the switch port that device is attached to.

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T
TCP
Transfer Control Protocol. The protocol belongs to the transport layer and establishes a
connection between two entities on the application layer. It guarantees reliable and in-order
delivery of data from sender to receiver, as opposed to -> UDP.
TLS
Transport Layer Security. Ensures privacy between communicating applications. Typically,
the server is authenticated, but mutual authentication is also possible.

U
UDP
User Datagram Protocol. A minimal message-oriented transport layer protocol used espe-
cially in streaming media applications such as -> VoIP. Reliability and order of packet de-
livery are not guaranteed, as opposed to -> TCP, but -> UDP is faster and more efficient.
URI
Uniform Resource Identifier. A compact string of characters used to identify or name a re-
source.
URL
Uniform Resource Locator. A special type of -> URI which provides means of acting upon
or obtaining a representation of the resource by describing its primary access mechanism
or network location.

V
VLAN
Virtual Local Area Network. A method of creating several independent logical networks
within a physical network. For example, an existing network can be separated into a data
and a voice VLAN.
VoIP
Voice over IP. A term for the protocols and technologies enabling the routing of voice con-
versations over the internet or through any other -> IP-based network

W
WAP
Wireless Application Protocol. A collection of protocols and technologies aiming at en-
abling access to internet applications for wireless devices. WAP can also be used by the
OpenStage phone.

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WBM
Web Based Management. A web interface which enables configuration of the device using
a standard web browser.
WML
Wireless Markup Language. An XML-based markup language which supports text,
graphics, hyperlinks and forms on a -> WAP-browser.
WSP
Wireless Session Protocol. The protocol is a part of the -> WAP specification. Its task is to
establish a session between the terminal device and the WAP gateway.

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Index 7

A H
Administration Menu (Local Menu) 3-1, 3-2 Handset 1-3, 1-4, 1-5, 1-6
Alert bar 1-3
Application Keys 1-3, 1-4, 1-5 I
Audio Keys 1-3, 1-4, 1-6 Initial Digits 3-44
Internal Numbers 3-44
B International Code (Local Country Code) 3-
Bluetooth 3-127 43
International Gateway Code 3-45
C International Prefix (International Access Co-
Call Display 1-4 de) 3-43
Canonical Dial Lookup 3-47 IP
Canonical Dialing 3-43 Address 2-10
CSTA 6-1 Address (Manual configuration) 3-18
CTI 6-1 IP 6-3
Specific Routing 3-20
D
Date and Time (SNTP) 3-39 K
Daylight Saving 3-39 Keypad 1-3, 1-4, 1-5, 1-6
Default Route 3-19
DFT 6-1 L
DHCP 3-16, 6-1 LAN 6-3
Diffserv 3-14 LAN Port 3-5
DLS (Deployment Service) 1-7, 2-18, 3-24, LDAP 6-3
6-1 LDAP Template (Download) 3-59
DNS 2-10, 3-21, 3-22, 6-1 Local Country Code (International Code) 3-
DNS Domain Name 3-21 43
DST Zone (Daylight Saving Time Zone) 3-40 Local Enterprise Number 3-43
Local National Code (Local Area Code) 3-43
E Logo (Create) 4-5
Emergency Number 3-43 Logo (Download) 3-62
External Access Code 3-44
External Numbers 3-44 M
MAC Address 6-3
F MDI-X 3-5, 6-4
FTP Settings 3-51 MIB 6-4
Function Keys 1-3, 1-4, 1-5, 1-6 MWI (Message Waiting Indicator) 6-4
G N
Graphics Display 1-3, 1-4 National Prefix (Trunk Prefix) 3-43

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O
Operator Code 3-43

P
Password, enter 2-27
PBX 6-4
Phone software (Download) 3-53
Picture Clips (Download) 3-56
Ping 3-121
PoE (Power over Ethernet) 2-5, 6-4
Program Keys 1-3, 1-4, 1-6
PSTN 6-4
PSTN Access Code 3-43

Q
QCU 3-26
QoS 3-13

R
RTP 6-5

S
Screensaver (Download) 3-65
SNMP 3-25, 6-5
Subnet Mask 2-10
Subnet Mask (Manual configuration) 3-18

T
TCP 6-6
Timezone Offset 3-39
TLS 6-6
TouchGuide 1-3, 1-4, 1-5, 1-6
TouchSlider 1-3

U
UDP 6-6

V
Vendor Class (DHCP) 2-10, 2-18
VLAN 2-10, 3-7

W
WBM (Web Based Management) 1-6, 2-9, 6-
7

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Our Quality and Environmental Management
Systems are implemented according to the
requirements of the ISO9001 and ISO14001
standards and are certified by an external certification
company.

Copyright © Siemens Enterprise


Communications GmbH & Co. KG 05/2013
Hofmannstr. 51, D-80200 München
Siemens Enterprise Communications GmbH & Co.
KG is a Trademark Licensee of Siemens AG
Reference No.: A31003-S2010-M100-18-76A9
The information provided in this document contains
merely general descriptions or characteristics of
performance which in case of actual use do not always
apply as described or which may change as a result of
further development of the products. An obligation to
provide the respective characteristics shall only exist if
expressly agreed in the terms of contract. Availability
and technical specifications are subject to change
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Communications GmbH & Co. KG.
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