Strategic MGMT Write Up

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BUSINESS LEVEL STATEGY OF NETFLIX 

Business-level strategy is a strategy designed for firm or a division of the firm that competes


within a single business. It can be achieved by using Porter’s three generic strategies which are
based on breadth of target market (industrywide versus narrow market segment) and type of
competitive advantage (low-cost versus uniqueness).
The Porter’s three generic strategies are as follows:-
 Overall cost leadership - a firm’s generic strategy based on appeal to the industrywide market
using a competitive advantage based on low-cost.

 Netflix using cost leadership strategy that serve lowest monthly fee and low rental cost
 Pursue market penetration strategy by excellent service and low prices
 Its pricing system offers unlimited rentals by eliminating the high cost of paying for each movie 
 Netflix came with a goal of offering their service at the lowest cost possible and with most
efficiency
 The subscription price in US is  $11 USD and in India the basic subscription starts at Rs 500/- on
a monthly basis. 

 Differentiation  - a firm’s generic strategy based on creating differences in the firm’s product or
service offering by creating something that is perceived industrywide as unique and valued by
customers.
 Netflix focuses and creates its own content to maintain competitive advantage.
 Engineers developed a recommendation system to balance customer demand.
 Netflix increased their distribution centers to enable 90% of customers to benefit from one day
delivery.
 Enables customers to have the best home viewing experience via a high degree of
personalization on its platform interface.
 Focus – a firm’s generic strategy based on appeal to a narrow market segment within an
industry. A firm following this strategy selects a segment or group of segments and tailors its
strategy to serve them.
 Netflix selects a segment or group of segments (or niche) and tailors its strategy to serve them
 Netflix achieves competitive advantages by dedicating itself to these segments exclusively

CORPORATE LEVEL STRATEGY OF NETFLIX

 Corporate level strategy means how to create value through entering new markets,
introducing new products, or developing new technologies . It can be achieved through
diversification which refers the process of expanding firm's operations by entering new businesses.
Diversification can be performed in two ways: -
1. Related businesses - a firm entering a different business in which it can benefit from leveraging
core competencies, sharing activities, or building market power.
2. Unrelated businesses - a firm entering a different business that has little horizontal interaction
with other businesses of a firm. Benefits of unrelated diversification come from the vertical or
hierarchical relationships.
 Netflix has a related corporate diversification within a single industry - movies and
television
 In 1999, Netflix launched their DVD rental service and the diversifies to stream online
shows and movies
 As technology advanced, Netflix kept up by partnering with consumer electronic
companies
 Most recently, Netflix diversified by producing their own television shows
 Today, Netflix expanded to UK, Ireland, Canada, China, India , etc..
 Diversification can be performed through various methods :-
1. Mergers and acquisitions - Mergers involve a combination or consolidation of two firms to
form a new legal entity and Acquisitions involve one firm buying another either through stock
purchase, cash, or the issuance of debt. Netflix merged with -
 Cox Communications joined the trend in late 2017 as well, integrating Netflix with its
Cox Contour platform
 Netflix reached an agreement with Altice USA to add the streaming service via its
new set-top box. 
2. Strategic Alliances and Joint Ventures - are assuming an increasingly prominent role in the
strategy of leading firms, both large and small.
 Netflix seems to be exploiting economies of scale by partnering with companies such as
Apple, XBox, PlayStation, Wii, etc. 
 These companies are technological device companies that can stream Netflix's movies
and television shows.
 Netflix and Google have a strategic alliance where both companies came together to help fight
the recent trend of ISP’s from charging higher fees for the increased bandwidth used by video
streaming
 In India, Netflix signed a strategic partnership with direct-to-home player Tata Sky.

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