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Purpose:
The purpose of this battle card is to provide Microsoft Partner sellers with an overview of Microsoft Azure value proposition as it relates to Infrastructure-as-a-Service solutions.
The battle card includes general information on the Azure value proposition, key differentiators, conversational guidance for target audiences, objection handling, and guidance
for incorporating your unique partner value prop into the Azure story. Azure success story and resources to learn more about Azure IaaS solutions are also included.
Assumptions: Battle card users are part of the Microsoft CSP program and familiar with program fundamentals. Do not share with customers. Intended for Microsoft Partner use only.
Microsoft Azure
Microsoft Azure is a growing collection of integrated cloud services—analytics, computing, database, mobile, networking, storage, and web—for moving faster, achieving more, and saving
money. Azure is among the fastest growing and largest public cloud platforms in the world. With 38+ datacenter regions, 120,000 new customer subscriptions per month, over $10 billion in
investments, and more than $1 billion spent on security and R&D annually, it’s not surprising that more than 66% of Fortune 500 companies are using Azure.
Azure IaaS
Azure offers a powerful compute, networking, and storage platform to meet the cloud objectives of your customers. Many customers are in the process of choosing their cloud provider of
the future and Azure infrastructure—coupled with your value-added services—provides them with the right strategic investment. Customers who utilize Azure IaaS solutions benefit from
the flexibility, reliability, and scalability an enterprise-ready cloud provides. Backed by the industry-leading security and compliance of Azure, customers can rest assured about the safety of
their apps and data. Azure also supports customers who have hybrid deployment requirements, enabling them to move workloads between their own datacenters, partner datacenters, and
Azure. Additional details include:
■ Hybrid use rights—provide the ability to leverage existing investments ■ Free ingress (unlimited) and free egress (first 5GB) ■ Geo-redundancy options
Audience Messaging
IaaS conversations with customers will often involve multiple stakeholders with various objectives. The messaging below will provide high level talking points to help facilitate conversations.
Business Decision Maker (CXO, LOB, VP) Technical Decision Maker (IT Pro, IT Manager) Developers
Conversations with BDMs are often less technical in nature and tend to Technical decision makers are generally more focused on the detailed Development has become increasingly influential in the buying process
focus more on the strategic nature of cloud commitments. The focus of the operation of their IT environments. TDMs may display a strong aversion to for cloud infrastructure. Development is often looking to streamline IT /
conversation should include elements such as: the perceived loss of control or the additional risks of a cloud deployment. development processes for accelerated application delivery and release
Core talking points include: cadences for new app features. Talking points include:
■ Empowering digital transformation via newfound cloud agility
■ Superior ROI and the shift from CAPEX to OPEX models ■ Security—encrypted communications and threat management/ ■ Shift to agile development methodologies by embracing Azure’s
mitigation practices immutable infrastructure
■ Faster time-to-market and quicker release cycles
■ Data privacy—ISO/IEC 27018 commitments ■ Push out new app features faster by provisioning Azure
■ The global reach provided by Azure’s vast datacenter footprint infrastructure on-demand
■ Enhanced business focus by offloading datacenter maintenance ■ Data transparency—clarity on data storage and access
■ Compliance—ISO 27001, HIPAA, FedRAMP, SOC 1, SOC 2, etc.
Objection Handling
It is very likely that customers will have concerns or questions about Microsoft Azure and your value added solutions. Below are a few common objections/questions and guidance for how
to address them.
“I’m hesitant to move to cloud IaaS Microsoft Azure has the most comprehensive list of compliance certifications of any hyper-scale cloud provider. Azure also has industry-leading capabilities to
because my business is beholden meet the needs of key compliance requirements. Please visit the Microsoft Trust Center to get a full list of Azure’s certifications and attestations.
to several compliance mandates.”
“I don’t want to increase security As a hyper-scale provider, Microsoft can make greater security investments than the majority of companies in the industry. By incorporating automation and
risks by migrating to the public cloud.” machine learning capabilities into the core, Azure is continuously improving its ability to detect, isolate, and remediate potential threats. Moreover, Microsoft
adheres to strict industry standards for security and is constantly tested and audited by 3rd party entities. Learn more at the Azure Security Center.
“I don’t want to lose control of my company’s With Azure, you have ownership of your data—that is, all data, including text, sound, video, or image files and software, that are provided to Microsoft by you,
sensitive corporate and application data by or on your behalf, through the use of Azure. You can access your data at any time and for any reason without assistance from Microsoft. Microsoft does not use
moving to the cloud.” customer data or derive information from it for advertising or data mining.
“I’m worried about the cost of transitioning to Quite the opposite in fact. With the flexibility of cloud, you can spin up the resources you need instantly, scaling up and down based on demand and traffic.
a new service delivery model. Won’t these new You only pay for what you use. With on-premises infrastructures, you may be stuck with under-utilized resources that require ongoing maintenance and capital
investments increase my overall operating costs?” investment to maintain.
“Why can’t I just buy Azure infrastructure services That is definitely a viable option, albeit much more challenging than you may think. It takes a lot of technical expertise to stand up the environment, right-size
directly and deploy it myself?” the deployment, and ensure the workload is migrated correctly so there are no setbacks. Additionally, once your workload is in the cloud, your must continually
maintain it to ensure it’s performing optimally. As a Service Provider we are here to offload the burden of maintaining your cloud infrastructure so you can focus
on your strategic initiatives and the things that actually add value to your business.
“I am hesitant to get locked into an Azure One of the excellent benefits of Azure and the Microsoft Cloud Solution Provider (CSP) program is that you only pay for what you use If you want to try Azure
commitment long term, do I have options here?” out for a while, you can. It’s a true pay-as-you-go model and does not require a large upfront payment or multi-year contract.
“If I am unsatisfied with my service, can I take Yes. The CSP program offers the ability to transition a CSP tenant to a direct contract with Microsoft (and vice versa) with complete subscription mobility.
back control of my subscription?”