Scribd Logo
Upload

Welcome to Scribd!

  • 398 views

    Quality Objectives and Planning Procedure

    Uploaded by

    Ita Dwian Yunita
    This document outlines the quality objectives and planning procedures for an organization. It defines responsibilities for establishing measurable quality objectives aligned with the quality policy. Quality objectives are monitored and reviewed regularly to ensure continuous improvement. When customer orders are received, all relevant departments work together throughout the order lifecycle to ensure requirements are met and properly planned. Issues are addressed using corrective action and continuous improvement procedures.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    Quality Objectives and Planning Procedure

    Uploaded by

    Ita Dwian Yunita
    398 views5 pages
    This document outlines the quality objectives and planning procedures for an organization. It defines responsibilities for establishing measurable quality objectives aligned with the quality policy. Quality objectives are monitored and reviewed regularly to ensure continuous improvement. When customer orders are received, all relevant departments work together throughout the order lifecycle to ensure requirements are met and properly planned. Issues are addressed using corrective action and continuous improvement procedures.

    Original Title

    QAP1002A.pdf

    Copyright

    © © All Rights Reserved

    Available Formats

    PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    This document outlines the quality objectives and planning procedures for an organization. It defines responsibilities for establishing measurable quality objectives aligned with the quality policy. Quality objectives are monitored and reviewed regularly to ensure continuous improvement. When customer orders are received, all relevant departments work together throughout the order lifecycle to ensure requirements are met and properly planned. Issues are addressed using corrective action and continuous improvement procedures.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    398 views5 pages

    Quality Objectives and Planning Procedure

    Uploaded by

    Ita Dwian Yunita
    This document outlines the quality objectives and planning procedures for an organization. It defines responsibilities for establishing measurable quality objectives aligned with the quality policy. Quality objectives are monitored and reviewed regularly to ensure continuous improvement. When customer orders are received, all relevant departments work together throughout the order lifecycle to ensure requirements are met and properly planned. Issues are addressed using corrective action and continuous improvement procedures.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 5

    QMS Tier 2 Doc.

    : ATS-QAP-1002
    QMS Procedure Rev.: A
    Date: 03 November 2014
    Subject: Quality Objectives and Planning Released By: Kristal Jewell
    Page: 1 of 5

    Quality Objectives and Planning


    Procedure
    QMS Tier 2 Doc.: ATS-QAP-1002
    QMS Procedure Rev.: A
    Date: 03 November 2014
    Subject: Quality Objectives and Planning Released By: Kristal Jewell
    Page: 2 of 5

    1.0 PURPOSE AND SCOPE

    1.1 Purpose
    1.1.1 To define the Quality Objectives and Planning that is applied at our Company.

    1.2 Scope
    1.2.1 The scope of this procedure is applicable to all personnel.

    2.0 APPLICABLE DOCUMENTS


    The following documents are applicable to the extent as specified here in:

    Industrial/Commercial/Government Documents
    ISO 9001 Quality Management System - Requirements

    Internal
    Document(s)
    ATS-CGP-1001 Contracts Documentation System
    ATS-QAP-1001 Quality Policy
    ATS-QAP-1003 Continuous Improvement
    ATS-QAP-1006 Corrective Action(s) System
    ATS-QAP-1008 Internal Audits
    ATS-QAP-1009 Management Review
    Form(s)
    None

    3.0 RESPONSIBILITIES

    3.1 General
    3.1.1 President - shall be responsible for preparing, communicating to the organization and
    maintaining the effectiveness of the Quality Objectives and Planning.

    3.1.2 Quality Assurance - shall be responsible for enforcing and maintaining this procedure.

    3.1.3 All Functional Departments - are responsible for understanding and complying with the
    Quality Objectives and Planning as stated in this document.
    QMS Tier 2 Doc.: ATS-QAP-1002
    QMS Procedure Rev.: A
    Date: 03 November 2014
    Subject: Quality Objectives and Planning Released By: Kristal Jewell
    Page: 3 of 5

    4.0 PROCEDURE

    4.1 Quality Objectives


    4.1.1 Our President ensures that quality objectives, including those needed to meet
    requirements for product, are established at relevant functions and levels within our
    Company. The quality objectives are measurable and consistent with the quality policy.
    See Figure 1 - Quality Objectives by Function.

    4.1.2 Quality Objective measures and results data is examined by the President and the
    Quality Council personnel as defined in ATS-QAP-1009, Management Review.

    4.1.3 The intent of the Quality Objectives is to establish measures that allow continuous
    improvement to occur per ATS-QAP-1003, Continuous Improvement.

    4.2 Quality Management System Planning


    4.2.1 Our President ensures that:
    a) The planning of the quality management system is carried out in order to
    establish, document, implement and maintain a quality management system and
    continually improve its effectiveness as well as the quality objectives, and
    b) The integrity of the quality management system is maintained when changes to
    the quality management system are planned and implemented.

    4.2.2 When it is necessary to update the quality management system, Quality Assurance
    prepares the necessary change documentation and obtains the appropriate approvals per
    DCP-1001, Document Control. Quality Assurance ensures changes/updates to the quality
    management system are in compliance with applicable ISO 9001 quality management
    system, statutory and regulatory requirements.

    4.3 Customer Job Order Quality Management System Planning


    4.3.1 Upon receipt of a Customer orders, various department participate through the life cycle
    of product ensure adherence to order requirements and proper planning.

    4.3.1.1 Our Sales Department ensures that Customer order requirements are clear and properly
    communicated per ATS-CGP-1001, Contracts Documentation System.

    4.4 Continuous Improvement


    4.4.1 The Quality Measures defined in this document were selected by the Quality Council
    based on being critical to report and improve Customer Satisfaction. The measured data
    is reviewed during the scheduled Management Review meetings to determine
    performance trends that may warrant the need for continuous improvement. A record of
    the review is documented as part of the Management Review report.
    QMS Tier 2 Doc.: ATS-QAP-1002
    QMS Procedure Rev.: A
    Date: 03 November 2014
    Subject: Quality Objectives and Planning Released By: Kristal Jewell
    Page: 4 of 5

    4.4.2 The Continuous Improvement process used to identify, plan, development, implement
    and measure improvements is defined in the following documents:

    Document Number: Description:


    ATS-QAP-1003 Continuous Improvement
    ATS-QAP-1006 Corrective Action(s) System
    QMS Tier 2 Doc.: ATS-QAP-1002
    QMS Procedure Rev.: A
    Date: 03 November 2014
    Subject: Quality Objectives and Planning Released By: Kristal Jewell
    Page: 5 of 5

    Figure 1 - Quality Objectives by Function

    Item Quality Objective Type: Measurement Type: Functional Reporting


    No.: Responsibility: Frequency:
    1 Customer Satisfaction Greater than 75% Contracts/Gen. Minimum five
    Survey Index % Admin./Technical surveys are sent
    Manager/Producti two times per
    on Operations/QA year. When less
    than five
    Customers, then
    survey 75% of
    Customers
    2 On-Time Delivery %: Greater than 95% Production Minimum
    - Warehouse & Operations Two times per
    Distribution Services year
    - Calibration Services
    - Value-Added Assy, Test
    & Insp. Services
    - Micro Lab Test Services

    3 Receiving Inspection % Great than 95% Production Minimum


    Operations Two times per
    year
    - - - - -

    You might also like