Black Book 2
Black Book 2
Black Book 2
SUBMITTED TO
UNIVERSITY OF MUMBAI.
DEGREE.
BACHELOR OF MANAGEMENT STUDIES (FINANCE).
PREPARED AND SUBMITTED BY,
SUNIL VINAY COLACO.
COLLEGE NAME.
ST.GONSALO GARCIA COLLEGE OF ARTS AND
COMMERCE.
VASAI [W]. DIST. PALGHAR, MAHARASHTRA 401208.
ACADEMIC YEAR
2019-2020.
DECLARATION.
I the undersigned, Mr. SUNIL VINAY COLACO hereby, declare that the work
embodied in thus project work titled “HOME LOANS IN HDFC” forms my
own contribution to the research work carried out under the guidance of PROF.
BRANDON D’SILVA is a result of my own research and has not been
previously submitted to any other Degree/Diploma to this or any other university.
Wherever reference has been made to previous work of other, it has been clearly
indicated as such and included in the bibliography.
I, here by further declare that all information of the document has been obtained
and presented in accordance with the academic rules and ethical conduct.
CERTIFIED BY,
PROF.BRANDON D’SILVA.
CERTIFICATE.
______ ________________________
_______________________ ______________________
Home is where the heart is -owning a home is a lifelong dream for most of
the people. Home is more or less a lifetime investment and hence home loans
are an integral part of every person who dreams and wants to have a living
space of his own. Buying a home is probably the biggest purchase most of us
will ever make in our lifetimes. Owning our own home is a watershed event
in our life. You are the master (or mistress) of your own space, your little
corner in the universe. But the process of finding your little nest is a stressful
one. A once in a lifetime investment needs a loan and that is how a home loan
comes into the scheme of things in your life. Almost all public and private
sector banks are offering home loans at attractive rates for purchasing their
dream home. Home loan usually cover a variety of types. All Banks have
come out with home loan products studded with features and value additions
that make the schemes not only attractive but also serve as a substantial
source to the borrowers for owning their dream home.
INDEX.
1.] INTRODUCTION. 1
1.1 MEANING. 2
1.2 HISTORY. 4
2] HOME LOANS. 5
INTRODUCTION 5
2.1
FEATURES. 6
2.2
2.3 PROCEDURE. 7
TAXATION. 11
2.4
3] HDFC HOME 14
LOANS.
INTRODUCTION.
3.1 AND HISTORY. 14
3.2 TYPES. 16
3.3
INTERST RATES. 24
3.4 PROCESS. 25
4] RESEARCH 29
METHODOLOGY.
5] LITERATURE 32
REVIEW.
6] DATA ANALYSIS 36
AND
INTERPRETATION
.
7] CONCLUSION. 50
1] INTRODUCTION.
Home is where the heart is -owning a home is a lifelong dream for most of the
people. Home is more or less a lifetime investment and hence home loans are an
integral part of every person who dreams and wants to have a living space of his
own. Buying a home is probably the biggest purchase most of us will ever make
in our lifetimes. Owning our own home is a watershed event in our life. You are
the master (or mistress) of your own space, your little corner in the universe. But
the process of finding your little nest is a stressful one. A once in a lifetime
investment needs a loan and that is how a home loan comes into the scheme of
things in your life. Almost all public and private sector banks are offering home
loans at attractive rates for purchasing their dream home. Home loan usually
cover a variety of types. All Banks have come out with home loan products
studded with features and value additions that make the schemes not only
attractive but also serve as a substantial source to the borrowers for owning their
dream home.
Purchasing home is a big decision and if one is taking loan for the purchase of
home then it gets even bigger because as far as middle class is concerned it is a
big liability because home loan usually last for 25 to 30 years and in order to
repay loan for such a long period of time one needs to analyse all aspects and
then take the decision whether to take the loan or not on the basis on future
expected inflow of income.
ADVANTAGES.
1. The first and foremost advantage of home loan is that an individual gets a tax
rebate on the interest paid by him or her so for people who fall under high tax
bracket taking home loan can be a good option as one can save taxes by showing
interest on housing loan as a tax deduction while filing income tax return.
2. Another benefit of home loan is that interest rate on home loan is lower as
compared to other loans like personal loan, vehicle loan, mortgage loan and so on
which in turn puts less burden on the borrower as far as monthly interest
payments are concerned.
DISADVANTAGES.
1. The biggest disadvantage of home loan is that it goes on for many years
so as far as an individual is concerned he or she has to keep earning
money so that he or she can repay both the interest as well as principal
component of the home loan and if due to some unforeseen
circumstances he or she become jobless then it can lead to default on the
loan and bank or financial institution taking over the home of the borrower.
2. Another limitation of home loan is that it is not necessary that the value of
the home will rise in the same way as it has risen in the past few decades
so an individual who is taking a home loan in anticipation that capital
appreciation will take care of interest rate can be a mistake. So for
example, if in the above example if the value of house remains at
$100000 or falls to $80000 then an individual who took the house in
anticipation of capital appreciation can be in trouble because of the
interest has to be paid no matter what the value of the house is
3. Another disadvantage of home loan is the presence of opportunity cost because
many people do not take into account the opportunity cost factor into
consideration. So for example, if instead of locking $100000 in purchasing a
house an individual can invest that amount in equity market or make a fixed
deposit or invest in other income-generating securities and as far as home is
concerned he or she can take it on rent. So if the rent of home is $500 per month
and an individual is earning $1000 from $100000 of his or her investments after
paying interest on loan then this $500 can be considered as the opportunity cost
of capital.
As one can see from the above that home loan has many benefits as well as
limitations and any individual before taking home loan should carefully analyze
both the aspects and then take the decision whether to take a home loan or not.
The sun at home warms better than sun elsewhere. True isn't it, where else do you
find that comfort that makes you feel so special every day. Undoubtedly owning
a house is the most important phase in one's life. Not long ago, turning this dream
into a reality was a daunting task for the common man with property rates going
north all the time. But now, thanks to the proliferation of home loans and housing
finance companies, one can aspire to own a roof over one's head. Many think it is
an expensive affair and beyond reach.
Well, that's not always true. It takes a little planning and awareness to get to that
home you want to call your own.
Buying a home for the first time can be daunting to any person but in today's time
various banks are lending a helping hand to the people to purchase their dream
house. Thus people look forward towards choosing a home loan. The primary
concern of a housing finance company is to determine the loan amount that the
borrower is comfortably able to repay. The most popular method of financing a
home purchase is with a mortgage. This is a loan that is secured over the home.
There are a number of different mortgage suppliers and people will have to shop
around in order-to get the best deal. Home Loan is one of the fastest growing
retail and mass banking area. It forms an important part of the country's priority
in 5 year plans. Almost all public and private sector banks are offering home
loans at attractive rates for purchasing their dream home. Home loan usually
cover a variety of types. All Banks have come out with home loan products
studded with features and value additions that make the schemes not only
attractive but also serve as a substantial source to the borrowers for owning their
dream home.
3. These are large amount loans which provide financial support to the people who
want to purchase their dream home.
5. The borrowers get to own their dream home and pay for it in easy and affordable
instalments.
7. Tax concessions make home loans more attractive than other loan products.
FILE SUBMISSION OF
INTEREST TAX
INVESTIGATION BY PROPERTY/LEGAL
CERTIFICATE.
BANK/FI DOCUMENTS.
CREDIT APPRAISAL
ISSUE OF LETTER REPAYMENT BY
AND LOAN
TO THE CUSTOMER. CUSTOMER.
SANCTION.
I. Disbursement:
After verifying that the property is legally and technically clear, the bank/FI
disburses the loan amount on the basis of the stage of construction of the
property. The customer needs to pay the margin money from his own
contribution prior to the disbursement.
If the conditions stated above are not fulfilled, then the interest on borrowed
capital is deductible up to Rs 30,000 though the following conditions have to be
satisfied:
1. Capital is borrowed before April 1, 1999 for purchase, construction,
reconstruction repairs or renewal of a house property.
2. Capital should be borrowed on or after April l, 1999 for reconstruction, repairs or
renewals of a house property.
3. If the capital is borrowed on or after April 1, 1999, but construction is not
completed within 3 years from the end of the year, in which capital is borrowed.
In addition to the above, principal repayment of the loan/capital borrowed is
eligible for a deduction of up to Rs 100,000 under Section 80C from assessment
year 2006-07.
4. According to the Income Tax Act, tax rebates can only be claimed by the loan
applicant.
5. The interest on home loans taken for repairs, renewals or reconstruction, also
qualifies for the deduction of Rs 150,000.
6. A husband and wife, both of whom are tax-payers with independent income
sources, get tax deduction benefits, with respect to the same housing loan; to the
extent of the amount of loan taken in their own respective name.
7. If an individual buys a house and sells it within the same year or after 3 years, if
any profit is made, then a capital gains tax liability arises on the same for which
the individual is liable to pay short-term capital gains tax since the sale took place
in the same year. But in case, if the sale had taken place after 3years, then a long-
term capital gains tax liability would have arisen.
8. On being proved that the home loan is simply an arrangement between the loan-
seeker and the builder or with a third party for the purpose of claiming tax
benefits, then tax benefits will not be allowed and benefits, previously claimed,
will be clubbed to the income and taxed accordingly.
Tax benefits on interest on housing loans are allowable only for the
original loan and according to Section 24
(1), tax benefits can also be availed for a second loan taken to repay the first loan
but not for subsequent loans. This means that if the borrower have already
availed of one loan to refinance the original loan and want to now avail a third
loan to refinance the second loan, tax rebate on interest payments will not be
permissible.
NRIs cannot claim tax benefits on home loans in India as they have to pay tax in
the nation where they work and earn. Moreover, the borrowers need to file tax
returns to become eligible for home loans. However, if they pay tax in India for
income earned in India, they can claim tax rebate for the home loan.
3.2 TYPES
PERSONAL LOANS
Personal loans from HDFC Bank are quick, competitive and transparent.
Whatever be your need, talk to us and we can customise a personal loan for you.
Our seamless loan sanction and disbursal procedure ensures that availing a
personal loan is a hassle-free experience. Unmatched additional benefits, quick
documentation, ease of communication and doorstep service make HDFC Bank a
leader in personal loans.
Features
Highly competitive personal loan interest rates
Special offers, interest rates and charges for HDFC Bank account holders
Personal loan eligibility in 1 minute available online and across all branches
Special personal loan offers* for women employees
Walk in Loan: Walk in to the branch with your documents and get Persona!Loan
in a day.
Convenience of contacting us through SMS, Webchat, Click2Talk,Phone
Banking and across all branches
Benefits
1. Simplified documentation
2. Competitive pricing
3. Transparency
BUSINESS LOAN
FEATURES
Convenience of contacting us through SMS, Webchat, Phone Banking and across
all Branches.
Business Loan eligibility in I minute available online & across all branches.
Benefits
No collateral/ guarantor / security required.
Speedy approvals.
Professional Loan eligibility in I minute available online & across all branches.
Best in class offerings on loan amount, interest rates and charges, for HDFC bank
A/c customers.
Benefits
1. No collateral/ guarantor / security required.
2. Speedy approvals
LOAN ON SECURITIES
Features
Widest Range of collateral accepted in the industry.
3. No Prepayment penalty.
VEHICLE LOAN
Tenure up to 60 months.
EDUCATIONAL LOANS
A meritorious student is never far away from their dream career, courtesy
of HDFC Bank's education loans. Students from every discipline can now take
their first steps on the path to success. Every feature of our student loan assists
the process of higher education in a comfortable manner. Tax benefits, post-
graduation EMI schedule and a flexible tenure make higher education both
affordable and convenient as never before. With rapid loan processing, our
student loans have faster disbursal and lower ancillary expenses. Competitive
interest rates also allow students to make stress- free repayments after
moratorium period. These customizable and conducive loan terms will help bring
expensive higher educational courses within the grasp of every student. So, ready
yourself for a bright future with HDFC's student loans.
Avail flexible education loan package with multiple options of collaterals, tenure
& repayment.
Window opened for all Education Loan cases with Moratorium period during FY
15-16.
RURAL LOANS
Retail Agri Loans- Kisan Card [Kisan Gold Card]
Indian farmers can now swipe a Kisan Gold Card to use their loan formeeting
agricultural and production expenses.
Available with any time banking and hassle free credit options.
Accident Insurance Cover of Rs. 2 lakh absolutely free with the card.
Tractor Loans
Choose HDFC Bank’s tractor loan to purchase your tractor for farming or
commercial purposes.
36 months of Tenor.
Transparent pricing.
Low EMI.
Less Burden.
LED Televisions.
Refrigerators.
BUYING AN BUYING AN
EXISTING EXISTING
HOUSE. HOUSE.
HOUSE HOUSE
IMPROVEMENT. IMPROVEMENT.
Banks and FI’s offer resident Indians loans up to rs.10, 000,000 for up to 30 years
for buying a new flat from the builder. The flat maybe under construction at the
time of application.
Against Existing Plot of land for salaried 15 years and self-employed 10.
Legal Opinion:
Go to an Advocate who is in the HDFC BANK Panel with the documents in step
1 to get it verified. For the advocate to give the final legal opinion he needs to see
the Sales Agreement & Construction Agreement and he needs a Photostat copy of
it.
Normally if it’s a builder share following documents need to be collected from
the builder:
Encumbrance certificate till current date (from some 35 years advocate may ask)
Tax Paid receipt till date. Lawyer might ask you for multiple documents, so the
maximum delay is expected at this step. Once this step is done, half part is done.
Collect: Legal opinion
.Property Valuation:
Once the Legal valuation is done, go to a property Valuator who is in the HDFC
BANK Panel with the sales agreement. He valuates the property and gives a
letter.
Collect: Valuator statement
E-stamping:
HDFC BANK mandates the Sales agreement and Construction agreement to be
stamped/Franked. Regarding what’s the value to which e-stamp, do concern the
branch staff. Normally for a ongoing construction flat, there are 2 Agreements a)
sales Agreement and b) Construction Agreement. E-stamping and franking are
actually the same, e-stamping is the new technology whereas franking is the old
one where we stamp it, Franking can be done only at register office where as e-
Waiting period:
Now it’s time for the waiting period. The waiting period may vary from person
to person. Normally in the special home loan branch, it can be as fast as 3 days.
Periodically call them to ensure that the process is going forward. Also make sure
they inspect the property, because unless and until they inspect, you can’t reach
the disbursal stage.
Documentation:
Once the loan is sanctioned, you get a call from the bank for documentation.
Carry all the original documents which you have submitted while applying for
the loan.
Loan applicant along with guarantor needs to be present at the bank for the
documentation. Builder is normally not required, if it’s a land lord share, then it is
a must for him too to attend.
Registration:
Now it’s time for registration and the final payment to be made to the builder.
You need a DD for Registration Stamp duty in the name of Sub-registrar and a
DD for Mortgage Stamp duty in the name of Sub-registrar.
A.PRIMARY SOURCES.
I decided primary data collection method because our study nature does not
permit to apply observational method. In survey approach I had selected a
questionnaire method for taking a customer’s view because it is feasible from the
point of view of our subject & survey purpose. We conducted 100 sample of
survey in our project to understand the customer reviews about HDFC home
loans policy.
I had conducted a survey taking the sample size of 100 people including all
groups of people. I had done the survey at different places like Vasai Station,
Datani Square Mall and even my own Housing Society members and other places
ST.GONSALO GARCIA COLLEGE OF ARTS AND COMMERCE. 29
considering all income groups of people. The questionnaire of the survey in
enclosed in the annexure. It was a very good experience while conducting this
survey. It developed a sense of confidence and augmented the data collection
skills within me. It enabled me to develop a skill of getting primary data from the
common people and then analysing it and presenting it in a systemic manner.
Most importantly it made me think logically and practically and thereby
improved my research ability. The information collected is analysed and
represented below with all possible diagrams.
B. SECONDARY SOURCES.
It was collected from internal sources. The secondary data was collected on the
basis of organizational file, official records, newspapers, magazines, management
books, preserved information in the company’s database and website of the
company.
Sampling refers to the method of selecting a sample from a given universe with a
view to draw conclusions about that universe. A sample is a representative of the
universe selected for study.
Large sample gives reliable result than small sample. However, it is not feasible
to target entire population or even a substantial portion to achieve a reliable
result. So, in this aspect selecting the sample to study is known as sample size.
Hence, for my project my sample was 100.
Random sampling technique was used in the survey conducted.
5.4TOOLS OF ANALYSIS.
Data has been presented with the help of bar graph, pie charts, line graphs etc.
After going through previous studies of Home loans I came to conclude that- •
There is growth of home loans after 2001.
• Home loans have an inverse relation with interest rates i.e. when interest rate
low the demand of home loans increase. (Ojha 1987)
• People are going more towards home loans than private mortgage insurance.
(Berstain 2008)
• Government taking various steps to encourage people to go toward home loans.
(Haavio, Kauppi 2000)
• Growth of home loans are due to increase of living standard of people, shifting
from joint family to nuclear family .(Lacourr, Micheal 2007)
• There are some problems also attach with these home loans such as time i.e
filling of application of loan to closing ,people have their own specified needs
from these home loans which are not fulfilling. (Lacour Micheal 2006)
Ojha (1987):
In his paper "modern international caparison of productivity and Profitability of
public sector banks of India" making Comparison on the basis of per employee
indicators and taking examples of state bank group and Punjab National bank
noted that Indian banks are the lowest in all accounts. However such international
comparison will not be fair for numbers of reasons.
Godse (1983):
In his essay, “looking a fresh at banking productivity” observe that productivity
aspect is only at the Conceptualization stage in banking industry. He suggested
improvement in productivity and procedures, costing of operations and capital
expenditure etc.
Fanning (1982):
While examining bank productivity of British banks observed that although the
productivity of the UK clearing banks is improving, they are still heavily over
manned as compared with similar banks elsewhere.
This survey indicates that nearly 89% people are aware about the home loan
facilities offered by different banks. But still there are 13% people who are not
much educated and are unaware about the different types of home loan facilities.
For this the banks should also target the lower income groups while also
advertising about their home loan services, there should also be direct market
selling concept on marketing, this will attract the customers. Security and comfort
in life is a top priority for everyone. So everyone should be made aware about the
home loan services rendered by the banks and should be educated about the
optimum use of the resources available, these methods are to be used by banks
and financial institutions.
As shown in the above pictorial representation of the need for home loans, home
loan has moderate need in today’s competitive world.
1. Nearly 46% of the people believe that home loan is very essential and important.
2. 17% people believe that the need for home loans is very low in today’s world.
3. 36% that’s sums up to almost half of the crowd that filled the survey believe that
home loans have moderate or medium need.
Buying a loan being the top priority of the young generation it should be
safe according to the survey nearly 67% people find home loan process
safe and hence the number of people who would like to take a loan in the
mere future increases and also affects the goodwill of the firm.
Home loan process is safe and convenient for around 67% people who
participated in this survey
Whereas 19% people feel it’s not safe.
The survey conducted by me shows that of the people want to pursue home
facility in the future if required. This shows there is an increase in the demand for
home loans. The reason behind this could be the boom in the home loan sector in
India. The real estate boom has added new dimensions to the housing finance
sector. The new class of young buyers, whose affordability are high, is spending
a little more on paying Equated Monthly Instalments (EMIs) rather than spending
huge amounts on the rents, thereby, owns a house. Hence the reasons for the
growth of the home loans market has been mainly fuelled by certain fiscal, social
and regulatory drivers such as:
1. Changes in demographic profile including increase in the rate of house hold
formation due to structural shift from joint family system to nuclear family.
ST.GONSALO GARCIA COLLEGE OF ARTS AND COMMERCE. 39
2. Ever increasing middle class, migration of population and increasing urbanization
resulting in acute shortage of housing units.
3. Increase in disposable income levels due to decrease in marginal tax rates and
increase in total income levels.
4. Tax benefits and other fiscal incentives announced in the Union Budgets thereby
encouraging the sector.
6. Decline in the average house cost to annual income ratio to around 4-5 from11-14
during the last decade resulting in an affordable EMI as a percentage of monthly
income Aggressive lending by banks to the housing sector due to lower credit off
take by the corporate sector, attractive spread and lower non-performing assets.
According to the survey 70% people would prefer to get loan from a Bank rather
than any other mode of instrument. Whereas 13% people feel merchant bank is
the way to go. 17% people believe that financial institutions are more convenient
and easy. Out of the many other instruments people choose banks as banks are
more safe, more convenient, more rate of interest at times, and hence the survey
portraits the preference for loan from banks rather than financial institutions or
merchant banks.
According to my survey 43% people would opt for long term loan.
Depending upon the advantages and disadvantages loan term loans are said to be
convenient and secure
52.5% people would like to get a short term loan in the mere future.
Short term loan saves you from burdening your finances for so many
years as happens in longer duration loans.
The survey portraits that 22% people would opt for line of credit
in the future.
As per the survey 60% of the people preferred to go for public sector banks, 30%
for private sector banks while the remaining for foreign banks. In the booming
home loan segment, it is the public sector banks (PSBs) which are now having a
clear-cut advantage over their private and foreign counterparts. Some of the big
PSBs, including State Bank of India, Bank of Baroda and Canara Bank, are
offering both fixed and floating home loan products almost 75-100 basis points
cheaper than private and foreign banks. After the recent rate hike by the Reserve
Bank of India (RBI), the private sector and foreign banks like ICICI Bank and
Standard Chartered have also raised rates to manage the rising cost of funds.
ST.GONSALO GARCIA COLLEGE OF ARTS AND COMMERCE. 43
However, their public sector counterparts are yet to join the bandwagon and are
unlikely to react before the quarterly review of the RBI Annual Policy. As a
result, public sector banks, now following the same marketing model like the
private sector and foreign banks, are now offering competitive rates in home loan
segments. To make life further tough for the private and foreign banks, PSBs
have beefed up their marketing campaign to sell home loan products. For
example, BOB has launched a pilot project in Mumbai, named Project Parivartan,
in which BOB Officers are going door-to-door to sell home loans. This move is
probably for the first time that a public sector bank is initiatives normally
associated With going door-to-door to sell their product started concentrating on
retailing sector particular in home loan sector in India so there is still a lot of
scope for them to catch the Indian In of public sector banks the rise in home loan
rate is not as steep.
1. Home purchase being the top priority of the young generation today the survey
depicts that nearly 45% people want home loan for house purchase.
2. Due to property hike rates the decision for the purchase of land varies or
fluctuates, according to the survey 30% people would like to take the risk of
buying a land.
3. People who have already live in houses want to go for home extension loan in
order to extend or to do improvements in the house, the survey portraits that
nearly 18% people want a home extension loan.
Fixed floating rates are preferred by 80% of the crowd who have responded to the
survey.
Whereas 20% people feel floating rates can get better returns
Floating rates being risky, most people avoid it, the people who prefer floating
rates are risk takers it can get them higher profits at the time of boom stage but at
the same time, can experience loss during economic down swing.
Going by the trend, it should surprise no one if interest rates on home loans rise
as a consequence of the rising interest rate scenario. This being the case, home
loan seekers considers opting for a fixed rate loan (i.e. fixed for 3-5 years). This
protects them from a potential interest rate hike in the near term. At the end of the
said 3-5 year term, they have the option of considering either to continue with the
'fixed' rate (if interest rates continue to rise) or migrate to a floating rate loan
However, in case an individual does not have the risk appetite to take the interest
rate fluctuations in his stride, he may consider selecting the 'truly' fixed rate
loans. Such loans have a fixed rate throughout the tenure of the loan. However, if
interest rates were to decline going forward, the truly fixed rate loan will not
reflect the fall in interest rates and the consumer will forfeit any chance of
benefiting from a decline in interest rates.
According to the survey 69% people are aware about home loans services
rendered by HDFC Bank
Whereas nearly 33% people are unaware about it
The Bank in order to attract these customers should take necessary steps.
According to the survey 49% of the people are aware about the home loan policy
rendered by HDFC Bank, nearly 50% of this crowd or people acquainted to then,
have experienced this service.
As the above pie chart depicts there are nearly 72% people who find HDFC home
loan process convenient, which creates a really good image of the bank
For the people who don’t find the process convenient the bank should not neglect
their feedbacks, their opinions should be taken into consideration and appropriate
solutions should be taken.
Nearly 12% people find the process not convenient and hence corrective
measures are to be taken.
Convenient and simple processes not only attract the customers but also creates
goodwill of the bank in the market.
In view of its backward and forward linkages with other sectors of the economy,
finance in developing countries is seen as a social good. In India, growth housing
of housing finance segment has accelerated in recent years. Several supporting
policy measures (like tax benefits) and the supervisory incentives instituted had
played a major role in this market. The housing finance industry is getting
increasingly commoditized. Competition within the sector is ensuring that players
offer consumers flexibility and features to choose from. Features such as
adjustable rate plans, lower processing fees/monthly rest/interest
rates/ENII/margin money, no pre- payment penalty have become common across
the industry. There is a growing trend among Banks and FIS to include the cost
of registration, stamp duty, society charges and other associated costs while
sanctioning loans to differentiate and make the home loans products more
attractive. This has resulted in further lowering the threshold limit for buying a
house. For differentiation of their home loan products, banks are also resorting to
offering of free add-ons such as life insurance, credit cards and consumer loans at
reduced rates for furnishing the house.
HDFC has long achieving its target of providing people with roof under their
head.
6. Home loan services that you would like to opt in the future?
Long term loan.
Short term loan.
Line of credit.
Alternative financing.
9. Are you aware of the home loans services rendered by HDFC bank? *
Yes
No
10. If yes, then have you or anyone that you’re aquatinted with have ever
bought a home loan from HDFC bank?
Yes
No
BIBILOGRAPHY
1. MAGZINES.
o Professional banker ( ICFAI UNIVERSITY PRESS RELEASE,JUNE 2019)
3. OTHER SOURCES.
o Interview with Miss. Shubhangi gaekwad (assistant manager), HDFC BANK.
o Brochures of HDFC BANK.
WEBLIOGRAPHY.
o www.economictimes.com
o www.indiainfoline.com
o www.icicibank.com
o www.surfindia.com
o www.hindustanlinks.com
o www.myiris.com
o www.moneycontrol.com
o www.hdfc.com
o www.sundaramfinance.com
o www.harmonyindia.org
• SEARCH ENGINES.
www.google.com
o www.yahoo.com
o www.rediff.com