© 2012 Oracle Corporation – Proprietary and Confidential 1

AGENDA

• Presentation – approximately 45 minutes

• Q&A Session – approximately 15 minutes

• Web attendees can ask questions via Q&A panel

• Phone attendees can ask questions via Q&A panel or
phone (operator assisted)

© 2012 Oracle Corporation – Proprietary and Confidential 2

 ATTENTION – AUDIO Options

You can
• either listen the audio broadcast on your computer
• or join teleconference (dial in)

© 2012 Oracle Corporation – Proprietary and Confidential 3

 Voice Streaming – Audio Broadcast

• Listen only mode

• Advantage: no need to dial in
• What about Questions?
Type your questions into WebEx Q&A panel
• If you prefer full audio access in order to ask
questions directly, please connect to our
teleconference
• Connect details you will find at next slide

© 2012 Oracle Corporation – Proprietary and Confidential 4

 ATTENTION – AUDIO INFORMATION
Teleconference Connect details:
1. Conference ID: 67628802
2. # UK standard International:+44 1452 562 665
3. # US Free Call: 1866 230 1938
4. # US Local call: 1845 608 8023
5. # Global Toll-Free Numbers MOS Doc ID 1148600.1
6. List with national toll free numbers <Doc ID 1444803.1>

You can view this info anytime during the conference using
Communicate > Teleconference > Join Teleconference
from your WebEx menu

© 2012 Oracle Corporation – Proprietary and Confidential 5

 <Insert Picture Here>

Oracle Receivables - Statements in Release 12

Bharat Rajani
Principal Software Engineer

© 2012 Oracle Corporation – Proprietary and Confidential 6

 AGENDA

• Presentation – approximately 45 minutes

• Q&A Session – approximately 15 minutes

 Web attendees can ask questions via Q&A panel only

 Phone attendees can ask questions via Q&A panel or phone
(operator assisted)

© 2012 Oracle Corporation – Proprietary and Confidential 7

 AUDIO INFO - Teleconference
Teleconference Connect details:
1. Conference ID: 67628802
2. # UK standard International:+44 1452 562 665
3. # US Free Call: 1866 230 1938
4. # US Local call: 1845 608 8023
5. # Global Toll-Free Numbers MOS Doc ID 1148600.1
6. List with national toll free numbers <Doc ID 1444803.1>

You can view this info anytime during the conference using
Communicate > Teleconference > Join Teleconference
from your WebEx menu

© 2012 Oracle Corporation – Proprietary and Confidential 8

 3
Send your question

2
Who to ask?

Q&A panel

1
type your question here

© 2012 Oracle Corporation – Proprietary and Confidential 9

 your question pop-up here

© 2012 Oracle Corporation – Proprietary and Confidential 10

 Safe Harbor Statement

The following is intended to outline our general

product direction. It is intended for information
purposes only, and may not be incorporated into
any contract. It is not a commitment to deliver any
material, code, or functionality, and should not be
relied upon in making purchasing decision. The
development, release, and timing of any features
or functionality described for Oracle’s products
remains at the sole discretion of Oracle.

© 2012 Oracle Corporation – Proprietary and Confidential 11

 <Insert Picture Here>

Oracle Receivables - Statements in Release 12

Bharat Rajani
Principal Software Engineer

© 2012 Oracle Corporation – Proprietary and Confidential 12

 Agenda
 Introduction
 Statements Setup
 BI (XML) Template
 Data flow
 Demonstration
 Troubleshooting Tips
Q&A

© 2012 Oracle Corporation – Proprietary and Confidential 13

 Introduction

Statement in Receivables (AR) is a snapshot of all financial

activities of your customer for a given period .
It provides your customers a complete record of their invoice, debit
memo, chargeback, deposit, receipt, on-account credit, credit
memo, and adjustment activity for a specific period.

It also shows outstanding balance in different buckets as of

Statement date.

© 2012 Oracle Corporation – Proprietary and Confidential 14

 Introduction

 Statements are submitted / generate from Print Statements form

(Navigation: Print Documents -> Statements)
 Statements are generated per Operating Unit
 When your generate Statements, concurrent requests are
automatically generated for base and all installed languages.
 If Language is defined at Customer’s Site level, Transactions will
get printed in Statement of that particular language.
Else same transaction will appear in all Statements of different
languages.

© 2012 Oracle Corporation – Proprietary and Confidential 15

 Introduction – Alternatives to Statement

 If iReceivables is installed you can generate Statements which

gives details as of today’s date. It will only show latest details
unlike Statements which is period specific.
 Billing and Receipt History Report will provide a detailed list of
transactions for the date range that you specify. You can also see
all the activities against each transaction.
 Aging Bucket Reports provide all outstanding receivables as of
a given date.
Please note that Aging report picks up data based on GL date
where as Statement picks up data based on Transaction date.
 BFB (Balance Forward Billing) :Use BFB to print a single bill that
includes all of a customer‘s transactions for the billing period . This
lets you send one consolidated bill to a customer, instead of a
separate invoice for each transaction.

© 2012 Oracle Corporation – Proprietary and Confidential 16

 Statements - Mandatory Setup

1) Statement Cycles (NAV Setup > Print > Statement Cycles)

© 2012 Oracle Corporation – Proprietary and Confidential 17

 Statements - Mandatory Setup

2) Statement Aging buckets (NAV Setup > Collections > Aging

Buckets and Interest Tiers)

© 2012 Oracle Corporation – Proprietary and Confidential 18

 Statements - Mandatory Setup

3) Customers Profile (NAV Customers > Customers > Profile)

Statement Cycle
should be attached
Send Statement
should be checked

© 2012 Oracle Corporation – Proprietary and Confidential 19

 Statements - Mandatory Setup

4) Customers Profile Amounts (NAV Customers > Customers >

Profile Amounts)
Currency (All Transaction currencies should be defined)

© 2012 Oracle Corporation – Proprietary and Confidential 20

 Statements Setup - Clarifications

If a Statements Business Purpose site is defined for a Customer,

Receivables generates a single, consolidated statement for all of this
customer's transactions.

If you have not defined a statement site for a customer, Receivables
creates statements for each of the customer's sites that has:
 A Bill-To business purpose
 The Send Statements parameter set to Yes for this profile

© 2012 Oracle Corporation – Proprietary and Confidential 21

 Statements Setup - Clarifications

 Profile AR: Use Statement, Dunning, and Late Charges Site is

important
If you define a Statement Business Purpose and you want to use
the statement profile from this site, then you must set the AR: Use
Statement Site & Dunning Site Profiles profile option to Yes.
 If the profile is set to No, then system uses the Profile set on the bill
to site(if available). If no Site level profile is defined then the Account
level profile will be used.

© 2012 Oracle Corporation – Proprietary and Confidential 22

 Statements Setup - Clarifications

© 2012 Oracle Corporation – Proprietary and Confidential 23

 BI (XML) Publisher Template
In Release 12 latest versions (12.0.6 and 12.1.3) Statement
generation program will spawn “AR Customer Balance Statement
Letter” program for European localization
AR Customer Balance Statement Letter is a Java Program
which uses a BI Publisher Template
 You will get rich output in desired format like PDF/HTML etc that
supports colors, images, font styles, headers and footers, and
countless other formatting options
Same behavior is extended to Non-European localization
customers by giving control via Lookup AR_EMEA_COUNTRIES
“Default Country” value from AR System Options is compared with
the lookup type AR_EMEA_COUNTRIES and if it available then
"AR Customer Balance Statement Letter" is invoked else Print
Statements like Release 11i is invoked (it uses ARXSGPO.rdf ).

© 2012 Oracle Corporation – Proprietary and Confidential

24
 BI (XML) Publisher Template
Receivables Lookup AR_EMEA_COUNTRIES
(NAV Setup  System  QuickCodes  Receivables)

© 2012 Oracle Corporation – Proprietary and Confidential

25
 BI (XML) Publisher Template
System Options (NAV Setup System  System Options)

© 2012 Oracle Corporation – Proprietary and Confidential

26
 BI (XML) Publisher Template
 The seeded Template CLE_F_ARCUSBALSL.rtf can be found
from
Patch 13111579:R12.CLE.B “R12.1 - Patchset for Hungary Add-
on Localizations” for Release 12.1.3
Patch 13111579:R12.CLE.A “R12.0 - Patchset for Hungary Add-
on Localizations” for Release 12.0.6
It is not necessary to apply this patch, only Template can be
downloaded from this Patch.
 You can customize this Template as per your requirement.

© 2012 Oracle Corporation – Proprietary and Confidential

27
 XML Publisher Setup
NAV XML Publisher Responsibility  Data Definitions

© 2012 Oracle Corporation – Proprietary and Confidential

28
 XML Publisher Setup
NAV XML Publisher Responsibility  Templates

© 2012 Oracle Corporation – Proprietary and Confidential

29
 Flow Chart
Statement
Generation
Program

Is Default
country exists in Yes Spawns AR Customer
AR_EMEA_COU Balance Statement Letter
NTRIES lookup Uses Oracle BI

No

Spawns Print Statements

Uses Oracle Reports (like 11i)

© 2012 Oracle Corporation – Proprietary and Confidential

30
 Data Flow
ARXSGP (Statement Generation Program )

Base AR AR_STATEMENT_HEADERS
Tables AR_STATEMENT_LINE_CLUSTERS

uses ARXSGPO.RDF
(Oracle Reports)

OUTPUT
(Text / XML
format )

ARXSGPO (Print Statements)

© 2012 Oracle Corporation – Proprietary and Confidential 31

 Data Flow
ARXSGP (Statement Generation Program )

Base AR AR_STATEMENT_HEADERS
Tables AR_STATEMENT_LINE_CLUSTERS

BI OUTPUT XML Output generated

( PDF / HTML/ BI by ARCUSBALSL
formats )
uses Oracle
BI Publisher

ARCUSBALSL (AR Customer Balance Statement Letter)

© 2012 Oracle Corporation – Proprietary and Confidential 32

 D E M O N S T R A T I O N

© 2012 Oracle Corporation – Proprietary and Confidential

33
 Print Statements Options
Print Statements: This option run the
process for a given Statement cycle. This
option includes activity from the last
statement date to the current statement
date. After printing Statements for a
statement cycle, the code updates Date
Printed field in the Statement Cycles form.

Print a Draft Statement: This option will

print statements using an As Of Date that
you provide instead of a Statement Cycle
date. Printing in Draft gives you the option
of reviewing what the statement output
would be, prior to actually printing it and
sending it to the customer.

Reprint Statements: This option allows

you to reprint any statements that you have
previously printed.

© 2012 Oracle Corporation – Proprietary and Confidential

34
 Troubleshooting Tips

If Statement Output is Blank

Verify the Send Statements checkbox is checked and same
Statement Cycle is defined at appropriate level in Profile tab of
Customers.
 If the issue with a particular customer then check if it has a credit
balance. If it has a credit balance, then ensure that the 'Send Credit
Balance' is checked at appropriate level in the Profile tab of
Customers.
 In the Profile: Amounts tab verify if “Minimum Statement Amount”
is defined for this customer at any level.
If there is a value defined, make sure the customer balance is
Greater than this amount. If not, no statement will be printed.

© 2012 Oracle Corporation – Proprietary and Confidential

35
 Troubleshooting Tips

If Statement Output is Blank

 Navigate to Setup-> Print -> Statement Cycles form and define
current dates for when your users will need to print statements.
If you do not have current dates defined and are submitting statements
for dates in the past, it is likely that no data will result .
 Check if there are eligible Transaction exists against Customers for
the Statement period.
 On-Account and Unapplied Receipts without location will not appear
in Statements if Statement site is not defined against the customer.
If Statement Generation program fails, please set profile AR:
Enable Debug Message Output to Yes, it will write detailed debug
information in the log file of Statement Generation program. It gives
good information to analyze the issue.
 Its better to run a Draft Statement before printing actual Statement.

© 2012 Oracle Corporation – Proprietary and Confidential

36
 Troubleshooting Tips
AR Customer Balance Statement Letter Output is in XML
 Check the OPP (Output Post Processor) log file for any error
(refer Note 364547.1 Troubleshooting Oracle XML Publisher )
 If OPP log shows the following
ERROR IN OPP LOG
------------------------
Template code: CLE_F_ARCUSBALSL
Template app: CLE
Language: en
Territory: US
Output type: PDF
java.sql.SQLException: No corresponding LOB data found

Ensure that that XML Publisher Template is defined as

Code = CLE_F_ARCUSBALSL
Application Name = EMEA Consulting Localizations
(Application Short Name = CLE)
Data Definition ARXSGP can be registered with application AR (Receivables)

© 2012 Oracle Corporation – Proprietary and Confidential

37
 References
 Note 1349752.1 Statement Generation Program (ARXSGP): Overview,
Setup and Troubleshooting
 Note 1352529.1 Statement Generation Program (ARXSGP): Known
Issues, Patches and Enhancement Requests
 Note 436733.1 Statements: How to Enable Debugging for Statement
Generation Program ARXSGP
 Note 603338.1 How To Get Statement Output in PDF? Is There A Sample
Template For AR Statements?
 Note 760434.1 Number format in template comma(,) and dot(.) are
displayed wrong as 'u' and 'n’
 Note 565507.1 Release 12 Issues in Statement Printing and AR Customer
Balance Statement Letter
 Note 1086165.1 Customer Form Issue: Language Field Not Visible At The
Site Address Level
 Oracle® Receivables User Guide

© 2012 Oracle Corporation – Proprietary and Confidential 38

© 2012 Oracle Corporation – Proprietary and Confidential 39
 3
Send your question

2
Who to ask?

Q&A panel

1
type your question here

© 2012 Oracle Corporation – Proprietary and Confidential 40

 Further Info & Help

• Advisor Webcast Archived Recordings (Doc ID 740964.1)

• Advisor Webcast Current Schedule (Doc ID 740966.1)
• Oracle Receivables AR News (Doc ID 208.1)
• MOS Community Receivables

© 2012 Oracle Corporation – Proprietary and Confidential 41

 Have you started to use the MOS community ..???

© 2012 Oracle Corporation – Proprietary and Confidential 42

 THANK YOU

© 2012 Oracle Corporation – Proprietary and Confidential 43