A PROJECT REPORT ON

DEMAT SERVICES

AT

PREPARED BY, GUIDED BY,

VEDANI SANDEEP J. Mr. HARDIK BAXI
T.Y.B.B.A LECTURER
ROLL NO:-132

SWAMI SAHAJANAND COLLEGE OF COMMERCE AND

MANAGEMANT
BHAVNAGAR UNIVERSITY
BHAVNAGAR

BATCH:-2007-2010
 A PROJECT REPORT ON

DEMAT SERVICES

AT

A PROJECT SUBMITTED TO
THE BHAVNAGAR UNIVERSITY OF BHAVNAGAR
IN PARTIAL FULFILLMENT FOR THE DEGREE
OF
BACHELOR OF BUSINESS ADMINISTRATION (B.B.A)

PREPARED BY, GUIDED BY,

VEDANI SANDEEP J. Mr. HARDIK BAXI
T.Y.B.B.A LECTURER
ROLL NO:-132

SWAMI SAHAJANAND COLLEGE OF COMMERCE AND

MANAGEMANT
BHAVNAGAR UNIVERSITY
BHAVNAGAR

BATCH:-2007-2010
 PREFACE

As business of any type is not run only with theoretical knowledge but
there is also need of practical knowledge. A practical study is a way to efficient
and effective learning. Practical learning always result in a better understanding
of the subject as learning theories in books is one way of learning fundamental
concept but some for as management is concerned, practical side is high
importance.

Being a student of B.B.A. i.e. Bachelor of Business Administration it is very

necessary to understand the Administration of business matters, for which
practical study is of prime importance. One of the important parts of this practical
study is the visit of ANGEL BROKING LTD., which explains true working of the
companies. The visit of the ANGEL BROKING LTD. helps to see or know the
application of fundamental concept in the real business world. This helped me to
understand the practical aspect business management in a better way.

I got the golden opportunity to visit ANGEL BROKING LTD. And get 15
days training there, with help of which I got the true idea of true working of
business and its management. The training actually turned to be a ground for
experiencing the real assets of management.

This project report is true reflection of what I understood and

learnt from the ANGEL BROKING LTD.This report is prepared for the purpose of
study and for my better knowledge.
 ACKNOWLEDGEMENT

I feel a great pleasure to present this project report before you. This
project report is prepared on the training taken at ANGEL BROKING LTD.,
Bhavnagar. The completion of this project report would have remained a dream
with the help and support of people who gave their valuable time to me for
collection of information needed for the project report.

I would like to convey a few words of thanks to several individuals who

have made valuable contribution and guided me in achieving my objectives.

I am also grateful to Bhavnagar University as it would not have been

possible without their idea of including this paper of visit the ANGEL BROKING
LTD. in the curriculum of B.B.A

I am also acknowledging to my college SWAMI SAHAJANAND COLLEGE

OF COMMERCE AND MANAGEMANT & our principal Mrs. SHILPA BHATT And
my project guide Mr. HARDIK BAXI For guiding me information, guidance and
their valuable suggestion during the project work.

I would heartily like to thanks Branch Manager HIMANSHU ANDHARIYA

& all the staff members of ANGEL BROKING LTD., Bhavnagar for their support
during the period.

I would again heartily like to thanks to these entire people as without their
co-operation & help this project report couldn’t have been successfully
completed.
 EXECUTIVE SUMMARY

I had done my project in ANGEL BROKING LTD. which is a leading

company in finance industry. ANGEL BROKING LTD. is member of NSE, BSE &
DP with NSDL. Today is one of the India’s leading stock broking companies. The
main objective of my project was to “DEMAT SERVICES”.

This project has been a great learning experience for me; at the same time
it gives me enough scope to implement my analytical ability.

The first gives insight about the demat services and its various aspects. It
is purely based on whatever I learned at ANGEL. One can have a brief
knowledge about demat account & all it’s basics through the project. Some of the
most interesting theories regarding demat services have been covered. All the
data’s have been well analyzed with the help of charts & graphs. The second
parts of consist data’s & their analysis, collected through a survey done on 50
peoples. The main objective behind this study is to know & understand the
benefits of opening a demat account, to know the demat services offered by
ANGEL BROKING LTD.
 CANDIDATE’S STATEMENT

I undersigned VEDANI SANDEEP J. the students of, thereby

declare that the project work titled “DEMAT SERVICES” is my own work and has
carried it under the guidance of Prof. HARDIK BAXI of Swami Sahajanand
College of Commerce And Management.

Date:
Place: Bhavnagar

Signature

VEDANI SANDEEP J.
 INDEX

CHAPTER- 1 : INTRODUCTION

1.1 INTRODUCTION

• BSE

• DEPOSITORY & DEPOSITORY PARTICIPANT

• NSDL & CDSL

1.2 INTRODUCTION TO THE COMPANY

• COMPANY PROFILE

• INTRODUCTION TO ANGEL

• MISSION & VISION & PRODUCTS

CHAPTER- 2 : ABOUT THE DEMAT SERVICES

2.1 WHAT IS DEMAT

2.2 PROCESS OF DEMAT
2.3 FEATURES OF DEMAT SERVICES
2.3 BENEFITS OF DEMAT ACCOUNT
2.4 SCHEMES IN DEMAT ACCOUNT
2.4 BANK ACCOUNT V/S DEMAT ACCOUNT
2.5 DEMATERIALISATION
2.6 BENEFITS DEMATERIALISATION]
2.7 BUYING & SELLING DEMATERIALISATION
2.9 REMATERIALISATION

CHAPTER-3: ACCOUNT OPENING & CLOSING PROCEDURE

3.1 ACCOUNT OPENING PROCEDURE

3.2 DOCUMENTS REQUIRED FOR DEMAT ACCOUNT
 3.3 CHARGES OF ANGEL BROKING
3.4 PHYSICAL SEGMENT
3.4 NOMINATION
3.7 FREEZE & CLOSURE OF DEMAT ACCOUNT

CHAPTER- 4: RESEARCH REPORT

4.1 RESEARCH METHODOLOGY

4.2 TYPES OF RESEARCH
4.3 SIGNIFICANCE OF RESEARCH
4.4 CHART OF RESEARCH PROCESS
4.5 RESEARCH OBJECTIVE
4.6 RESEARCH DESIGN
4.6 RESEARCH INSTRUMENT
4.7 SAMPLE DESIGN
4.8 LIMITATION OF THE STUDY
4.9 METHOD OF DATA COLLECTON
4.10 DATA ANALYSIS & INTERPRETATION

CHAPTER - 5: DRAWING

5.1 OTHER FINDINGS

5.2 SUGGESTIONS
5.3 CONCLUSIONS
5.4 BIBILIOGRAPHY
5.5 APPENDIX
 CHAPTER – 1

INTRODUCTION
 ABOUT THE BOMBAY STOCK EXCHANGE

As the first stock exchange in India, the Bombay Stock Exchange is

considered to have played a very important role in the development of the
country's capital markets. The Bombay Stock Exchange is the largest of 22
exchanges in India, with over 6,000 listed companies. It is also the fifth largest
exchange in the world, with market capitalization of $466 billion.

The Bombay Stock Exchange uses the BSE Sensex, an index of 30 large,
developed BSE stocks. This index gives a measure of the overall performance of
the Bombay Stock Exchange, and is closely followed around the world. Based on
the Sensex, the BSE equity market has grown significantly since 1990.

In addition to individual stocks, the BSE also has a market in derivatives,

which was the first to be established in India. Listed derivatives on the exchange
include stock futures and options, index futures and options, and weekly options.

The Bombay Stock Exchange is also actively involved with the

development of the retail debt market. The debt market in India is considered
extremely important, as the country continues to develop and depends on this
type of investment for growth. Until recently, the debt market in India was limited
to a wholesale market, with banks and financial institutions as the only
participants. The Bombay Stock Exchange believes that a retail market will bring
great opportunities to individual investors through better diversification
 HISTORY THE BOMBAY STOCK EXCHANGE

The Bombay Stock Exchange is known as the oldest exchange in Asia. It

traces its history to the 1850s, when stockbrokers would gather under banyan
trees in front of Mumbai's Town Hall. The location of these meetings changed
many times, as the number of brokers constantly increased. The group eventually
moved to Dalal Street in 1874 and in 1875 became an official organization known
as 'The Native Share & Stock Brokers Association'. In 1956, the BSE became the
first stock exchange to be recognized by the Indian Government under the
Securities Contracts Regulation Act.

The Bombay Stock Exchange developed the BSE Sensex in 1986, giving
the BSE a means to measure overall performance of the exchange. In 2000 the
BSE used this index to open its derivatives market, trading Sensex futures
contracts. The development of Sensex options along with equity derivatives
followed in 2001 and 2002, expanding the BSE's trading platform.

Historically an open-cry floor trading exchange, the Bombay Stock

Exchange switched to an electronic trading system in 1995. It took the exchange
only fifty days to make this transition
 WHAT IS DEPOSITORY AND DEPOSITORY PARTICIPANT

Depository can in many ways be compared to a bank. Securities of the

investors are held in electronic / book entry form by the Depository. Apart from
holding the securities, Depository also provides services related to transactions in
securities.

In India, a Depository Participant (DP) is described as an agent of the

depository. They are the intermediaries between the depository and the
investors. The relationship between the DPs and the depository is governed by
an agreement made between the two under the Depositories Act. In a Strictly
legal sense, a DP is an entity that is registered as such with SEBI Under the
provisions of the SEBI Act.

Think of it like a bank. The head office where all the technology rests and
details of all accounts held is like the depository. And the DPs are the branches
that cater to individuals.

At present two Depositories viz. National Securities Depository Limited

(NSDL) and Central Depository Services (I) Limited (CDSL) are registered with
SEBI
 NATIONAL SECURITIES DEPOSITORY LIMITED (NSDL)

NSDL was the first depository organization promoted by IDBI, UTI, and
National Stock Exchange (NSE). NSDL was set up to provide electronic
depository facilities for securities being traded in capital market. The depository’s
ordinance was promulgated by the Government of India in September 1995. The
Securities and Exchange Board of India (SEBI) issued guidelines for depositories
in May, 1996.
NSDL has minimum net worth of Rs 100 crores. NSDL deals with shares
in dematerialized form through depository participants who are agents of investor
banks, stockbrokers and financial institutions. NSDL Depository Participant can
be a public financial institution, bank, custodian, registered stockbroker or a non-
banking financial company subject to the approval from the Depository Company
and SEBI. NSDL aims at ensuring the safety and soundness of Indian capital
market by developing settlement solutions that increase efficiency, minimize risk
and reduce costs.

CENTRAL DEPOSITORY SERVICES (INDIA) LIMITED (CDSL)

CENTRAL DEPOSITORY SERVICEES LIMITED (CDSL) is second

depository in India, is set up to meet the objective the Act & to fulfill the user’s
need. CDSL is secured “Certificate of Commencement” of business on Feb 8,
1999 from SEBI. The balances in the investors’ account recorded and maintained
with CDSL can be obtained through the DP. The DP is required to provide the
investor, at regular intervals, a statement of account, which gives the details of
the securities holdings and transactions. The depository system has effectively
eliminated paper-based certificates, which were prone to be fake, forged,
counterfeit resulting in bad deliveries. CDSL offers an efficient and instantaneous
transfer of securities.
CDSL was promoted by Bombay Stock Exchange Limited (BSE) jointly
with leading banks such as State Bank of India, Bank of India, Bank of Baroda,
HDFC Bank, Standard Chartered Bank, and Union Bank of India and Centurion
Bank. Each and every activity of CDSL stem from the essential reason behind
forming this depository, i.e. to encourage India's individual investors to benefit
from actively participating in a depository.

COMPANY PROFILE

NAME : - ANGEL BROKING LTD.

ADRESS : - OFFICE NO.201, 2ND FLOOR,

“SHANTI ARADHANA”,
WAGHAWADI ROAD,
BHAVNAGAR - 364001
HEAD OFFICE :-G-1, AKRUTI TRADE, ROAD NO. 7
MIDC, ANDHERI (E), MUMBAI- 400 093

MANAGER : - HIMANSHU ANDHARIA

DATE OF ESTABLISHMENT : - 1987

BANKS : - HDFC, ICICI

TELEPHONE NO : - 0278 – 2512099/755/3006000

FAX : - 0278 – 2512715

WEBSITE : - WWW.ANGELBROKING.COM
 BOARD OF DIRECTORS

Mr. Dinesh Thakkar Founder Chairman & Managing Director

Mr. Lalit Thakkar Director – Research

Mr. Amit Majumdar - Chief Strategy Officer

Mr. Rajiv Phadke Executive Director – HR & Corp. communications

Mr. Vinay Agrawal Executive Director – Equity Broking

Mr. Nikhil Daxini Executive Director - Sales and Marketing

Mr.Hitungshu Debnath Executive Director - Distribution & Wealth

Management

Mr. Mudit Kulshreshtha Executive Director - Business Intelligence & Analytics

Mr. Santanu Syam Executive Director - Operations

Mr. Ketan Shah Associate Director - Information Technology

Ms. Pinky Kothari Associate Director - Sales and Marketing

 INTRODUCTION TO ANGEL

In a shot span of 22 years since inception, the Angel Group has emerged
as one of the top five retail stock broking houses in India, having membership of
BSE, NSE and the two leading Commodity Exchanges in the country i.e. NCDEX
& MCX. Angel Broking is also registered as a Depository Participant with CDSL.

The group is promoted by Mr. Dinesh Thakkar, who started this business
as a sub-broker in 1987 with a team of 3. Today the angel group is managed by a
team of 1937 direct employees and has a nation wide network comprising of 21
Regional hubs, 124 branches and 6810 sub brokers & business associates.
Angel is 100% focused on retail stock broking business unlike any other larger
national broking house. The group currently services more than 5.9 thousand
retail clients.

Angel habitually generates value added features without the cost burden
being passed on to the clients as they strongly believe that better understanding
of client’s needs and wants is their top priority. Their e-broking facility is one
such effort, which gives the client a platform to access state of the art trading
facility at the click of a button.

Angel has always strived for delivering customer delight and developing
strong long term bonds with its clients as well as channel partners. Angel thrives
on a vision to introduce new and innovative products and services constantly.
Moreover, Angel has been among the pioneers to introduce the latest
technological innovations and integrate them efficiently within its business.
 ABOUT THE ANGEL

Angel Booking’s tryst with excellence in customer relations began more

than 20 years ago. Angel Group has emerged as one of the top 3 retail broking
houses in India and incorporated in 1987. Today, Angel has emerged as a
premium Indian stock-broking and wealth management house, with an absolute
focus on retail business and a commitment to provide "Real Value for Money" to
all its clients.

It has memberships on BSE, NSE and the leading commodity exchanges

in India NCDEX & MCX. Angel is also registered as a depository participant with
CDSL.

ANGEL GROUP COMPANIES

Member on the BSE and Depository

Angel Broking Ltd.
Participant with CDSL

Angel Capital & Debt Market Membership on the NSE Cash and Futures &
Ltd. Options Segment

Angel Commodities Broking

Member on the NCDEX & MCX
Ltd.

Angel Securities Ltd. Member on the BSE

• Incorporated :1987

• BSE Membership :1997

• NSE membership :1998

• Member of NCDEX and MCX

• Depository Participants with CDSL

 MISSION

To create long term value by empowering individual investors through

superior financial services supported by culture based on highest level of
teamwork, efficiency and integrity.

VISION:

• To provide best value for money to investors through innovative products

• Trading/Investments Strategies
• State of the art technology and personalized service.

PRODUCTS OF ANGEL BROKING:

1. Online Trading 8. Personal loans

2. Commodities 9. Quality assurance

3. DP Services

4. PMS (Portfolio Management Services)

5. Insurance

6. IPO Advisory

7. Mutual Fund
 CHAPTER – 2

ABOUT THE DEMAT SRVICES

 WHAT IS DEMAT

In India, a demat account, the abbreviation for dematerialized account, is a

type of banking account which dematerializes paper-based physical stock shares.
Conversion of Securities from Physical (Paper) Mode into Electronic Mode is
Called Dematerialization. The Client opens Demat Account with any DP. Upon
Demat, the Certificates are destroyed and credit entry of exactly equal number of
Securities is created in Depository in Electronic mode. The B.O. account of
holder is credited and the securities loose their identities. The dematerialized
account is used to avoid holding physical shares: the shares are bought and sold
through a stock broker.

This account is popular in India. The market regulator, securities and

exchange board of India (SEBI) mandates a demat account for share trading
above 500 shares. As of April 2006, it became mandatory that any person
holding a demat account should possess a permanent account number (PAN),
and the deadline for submission of PAN details to the depository lapsed on
January 2007.

Dematerialization is the process by which physical certificates of an

investor are converted to an equivalent number of securities in electronic form
and credited in the investor's account with its DP. In order to dematerialize
certificates; an investor will have to first open an account with a DP and then
request for the dematerialization of certificates by filling up a dematerialization
request form [DRF], which is available with the DP and submitting the same
along with the physical certificates. The investor has to ensure that before the
certificates are handed over to the DP for demat, they are defaced by marking
"Surrendered for Dematerialization" on the face of the certificates.
 DEMAT PROCESS

1. The registered holder of the securities makes the request.

2. Securities must be recognized by Depository as eligible.

3. Client submits DRF & physical certificates to DP. DP checks securities.

4. Client defaces certificates and DP punches two holes on name of

company.

5. DP enters demat request in system for Depository.

6. DP dispatches certificates along with DRF to R&T.

7. Depository records the details and sends to R&T.

8. R&T agent verifies the details and confirms to Depository.

9. Depository credits the demat securities to BO a/c of client and intimates

DP electronically.

10. DP issues statement to client.

 FEATURES OF DEMATE SERVICES

In our continuous endeavor to offer the best services to our customers, we

provide the following benefits:

• Highly competitive service charges

• Wide network of 112 branches across the country

• Secured transmission and storage of data

• Statement of Holdings updated on hourly basis in our websites

• Complete range of demat related services

• Managed by a team of well organized and specialized personnel

• Quick, efficient and simple procedures

• Online services such as Speed-e and Ideas

• Relationship Scheme

• Trading services

• Online connectivity with Head Office

• Full fledged Back Office System

• Tax related processing services are also conveniently available to all

account holders
 BENEFITS OF DEMAT ACCOUNT

• A safe and convenient way to hold securities;

• Immediate transfer of securities;

• No stamp duty on transfer of securities;

• Elimination of risks associated with physical certificates such as bad delivery,

fake securities, delays, thefts etc.

• Reduction in paperwork involved in transfer of securities;

• Reduction in transaction cost;

• No odd lot problem, even one share can be sold;

• Nomination facility;

• Change in address recorded with DP gets registered with all companies in

which investor holds securities electronically eliminating the need to correspond
with each of them separately;

• Transmission of securities is done by DP eliminating Correspondence with

companies;

• Automatic credit into demat account of shares, arising out of

bonus/split/consolidation/merger etc.

• Holding investments in equity and debt instruments in a single account.

 SCHEMES IN DEMAT ACCOUNT

 EASY TRADING:
In easy trading trader can see the stock price of one company at a
time and he can sell and purchase the stocks in any day.

 FAST TRADING:
In fast trading trader can see the stocks of 4 or 5 shares at a time
and accordingly can take the decision.

 POWER TRADING:

 Power trading is basically for the sub brokers and those clients who
do the trading on long basis.

 Here they can see the prices of a lots of stocks at a same time and
accordingly can take the decision on selling and purchasing.

 For on line trading brokers and sub brokers do not charge any
amount.

 But for off line trading brokers and sub brokers charge Rs. 15/- On
per transaction.
 BANK ACCOUNT V/S DEMAT ACCOUNT

BANK ACCOUNT VS DEMAT ACCOUNT

BASIS OF
S. BANK DEMAT
DIFFERENTIA
No. ACCOUNT ACCOUNT
TION
Form of
1. Holdings/Dep Funds Securities
osits
Safekeeping of Safekeeping of
2. Used for
money shares
Transfer of
Transfer of
money (without
shares (without
3. Facilitates actually
actually
handling
handling shares)
money)
Where to A bank of A DP of choice
4.
open choice (can be a bank)
Requirement Mandatory
5. of PAN Not Mandatory (effective from
Number April 01, 2006)
No interest
Interest income
Interest accruals on
is subject to the
6. accrual on securities held
applicable rate
holdings in demat
of interest
account
7. Minimum AQB* No such
balance maintenance is requirement
requirement specified for
 certain bank
accounts
Either or
8. Survivor Available Not available
facility
*AQB - Average Quarterly Balance

DEMATERIALISATION

DEFINITION:
Dematerialization is the process of converting physical shares (share
certificates) into an electronic form. Shares once converted into dematerialized
form are held in a Demat account.

PROCESS:

An investor having securities in physical form must get them

dematerialized, if he intends to sell them. This requires the investor to fill a Demat
Request Form (DRF) which is available with every DP and submit the same
along with the physical certificates. Every security has an ISIN (International
Securities Identification Number). If there is more than one security than the
equal number of DRFs has to be filled in. The whole process goes on in the
following manner:

THE PROCESS OF DEMATERIALISATION

Investor
Provides a statement of
holding

Updates account and passes Depository

On the confirmation to the DP Participant forward the investor’s
Requisition to the depository
Confirms the demat realization NSDL
to the corporate benefits In turn the request of depository
demat realization is sent to the
registrar

Company
Register

BENEFITS OF DEMATERIALISATION

• No stamp duty for transfer of securities in the Depository System. In the

case of physical shares, stamp duty of 0.25% of sale value is payable on
transfer of shares.

• Elimination of bad deliveries and all risks associated with physical

certificates such as loss in transit, theft, mutilation, damage, etc.

• Facility for freezing/locking of investor accounts to make it non-operational

for specified period.

• Instead of filling up transfer deed(s) a simpler form is to be given `to the

DP.

• Facility to pledge and hypothecate securities. Pledging Dematerialized

securities is easier and advantageous as compared to pledging physical
shares. In respect of shares in "compulsory Demat" category, banks prefer
to lend against shares held in electronic form, and offer better terms.

• Odd lots are not differentiated in the electronic system. Even a single
share can be traded at the market rates without any reduction in
realization.
• Just like a bank branch, the DP will give a periodical statement of
account of holdings. In addition, investor can obtain a statement of
holdings as and when required for a fee.

• In case investor loses the statement of holdings, he can inform his DP

and obtain a duplicate statement. Investor's statement of holdings cannot
be used by anybody else for trading in his account.

• When an investor opens an account with a DP, he signs an agreement

with the DP in which the DP will indemnify the investor for any mis-use of
his holdings. The depository will also ensure that the interests of the
investor are protected. Grievances, if any, against his DP will be resolved
by the Depository.

• Every transaction in investor's account will have to be authorized by him,

which ensures total control of the investor over his investment

• A safe and convenient way to hold securities and there is immediate

transfer of securities.

• Change in address recorded with DP gets registered with all companies in

which investor holds securities electronically eliminating the need to
correspond with each of them separately.

• Reduction in paperwork involved in transfer of securities and Reduction in

transaction cost

• Automatic credit into demat account of shares, arising out of

bonus/split/consolidation/merger etc.
 BUYING AND SELLING OF DEMATERIALIZATION

INTRODUCTION:-

The procedure for buying and selling dematerialized securities is

similar to the procedure for buying and selling physical securities. The difference
lies in the process of delivery (in case of sale) and receipt (in case of purchase)
of securities.

IN CASE OF PURCHASE:-

• The broker will receive the securities in his account on the payout day
• The broker will give instruction to its DP to debit his account and credit
investor’s account
• Investor will give ‘Receipt Instruction to DP for receiving credit by filling
appropriate form. However one can give standing instruction for credit in to
ones accounts that will obviate the need of giving Receipt Instruction every
time.

IN CASE OF SALE:-

The investor will give delivery instruction to DP to debit his account and
credit the broker’s account. Such instruction should reach the DP’s office at least
24 hours before the pay-in as otherwise DP will accept the instruction only at the
investor’s risk.
BUY DEMATERIALIZED SECURITIES:-

• You purchase securities in any of the stock exchanges connected to NSDL

through a broker of your choice and make payment to your broker. Make
sure you tell your broker you want only demat shares.

• Broker arranges payment to clearing corporation/ clearing house of the

stock exchange.

• Broker receives credit in his clearing account with his DP on the pay-out
day. He can immediately transfer these securities to your depository
account, provided your account is already active.
• Broker gives instructions to his DP to debit his clearing account and credit
your depository account.

• You give instruction to your DP for receiving credit in your depository

account. If you have given standing instruction to receive credits, no
separate instruction for receiving credit will be required.

• If the instructions match, your account with your DP is credited.

SELL DEMATERIALIZED SECURITIES:-

1. You sell your dematerialized securities in any of the stock exchanges

linked to NSDL through a broker of your choice.

2. You give instruction to your DP for debit of your depository account and
credit of your brokers clearing member account at least 24 hours i.e. one
working day prior to the pay-in date or before the deadline prescribed by
your DP, so that your brokers clearing account is credited at the time
arranged with him.

3. On the pay-in day, your broker gives instruction to his DP for delivery to
clearing corporation/clearing house of the relevant stock exchange.
 4. The broker receives payment from the clearing corporation / clearing
house.

5. You receive payment from the broker for the sale in the same manner you
would receive payment for a sale in the physical mode.

REMATERIALISATION

Rematerialization is the process by which a client can get

his electronic holdings converted into physical certificates. The client has to
submit the Rematerialisation request to the DP with whom he has an account.
The DP enters the request in its system, which blocks the client's holdings to that
extent automatically. The DP releases the request to NSDL and sends the
request form to the Issuer/ R&T agent. The Issuer/ R&T agent then prints the
certificates dispatches the same to the client and simultaneously electronically
confirms the acceptance of the request to NSDL. Thereafter, the client's blocked
balances are debited.

• A client can rematerialize his dematerialized holdings at any point of time.

• The Rematerialisation process is completed within 30 days.
• The securities sent for Rematerialisation cannot be traded.

The whole process goes on as follows:

2 5 Depository
NSDL Participant

3
4
Beneficial
Registrar Owner
1. Beneficial owner request for Rematerialization.
2. Depository participant intimates NSDL of the request through to the
system
3. NSDL confirms Rematerialization request to the registrar.
4. Registrar updates accounts and prints certificates.
5. NSDL updates account and downloads details to the DP.

CHAPTER – 3

ACCOUNT OPENING & CLOSING

PROCEDURE
 ACCOUNT OPENING PROCEDURE

A demat account are opened on the same lines as that of a Bank Account.
Prescribed Account opening forms are available with the DP, needs to be filled in.
Standard Agreements are to be signed by the Client and the DP, which details
the rights and obligations of both parties

• The DP officials will make available the relevant account opening form
(depending on whether the client is a retail investor or corporate
client/clearing member) and specify the list of documents regarding
references that should be submitted along with the form. It will also give a
copy of the relevant agreement to be entered with the client, in duplicate.

• The client will submit the duly filled in account opening form and client has
to visit personally for opening the account in DP. The DP officials have to
do in person verification and affix the “IN PERSON VERIFICATION” stamp
on the account opening form. It should also furnish such documents
regarding references, as specified by the DP, along with the account
opening form. After executing the agreement the client has to forward it to
the DP.
• The DP officials will verify that the account opening form is duly filled in. It
will also verify the enclosed documents, if any. Incomplete forms will be
forwarded to the client for rectification.

• For Corporate Clients, the DP officials will verify if the board resolution for
the authorized signatories is enclosed.

• In case the documents are not proper, the DP officials will reject the form
and intimate the client of the same, stating the reasons for doing so.

• If the form is in order; the DP officials will accept the same and affix the
stamp “verified with original” on each and every proof after seeing the
original proofs.

• After completion of all documentation, the DP officials will verify the pan
from income tax website. And affix the stamp “PAN VERIFIED” with date
and sign on the stamp.

• The DP officials will enter the client details as mentioned in the account
opening form in the DPM (software provided by NSDL & CDSL to the
Participant) screen provided for the purpose. In case of NSDL A/c opening
the SR. Assist will capture all the details in the DPM and record the client’s
signature (on the form) as specimen for authorizations in the future.

• After entering client details in the system, a client account number will be
generated by the DPM. The DP officials will enter this in the account
opening form. After that the officers will verify the details in the DPM
captured by the SR. Assist. And activate the account.

• The DP officials are not allowed to give the demat a/c no to the clients until
the a/c is activate, this is applicable for both NSDL & CDSL.

• When the demat a/c is activated the DP officials have to send the client
master and the copy of agreement between DP and client at the client’s
address
 The account holder is called 'beneficial owner' in a depository
system and the account is known as 'beneficiary account'.

FEATURES OF BENEFICARY ACCOUNT:-

• No minimum balance is required to be retained in a beneficiary account.

• An investor can close a beneficiary account with one DP and open an

account with another DP.

• To dematerialized existing physical holdings, the beneficiary account must

be opened in the same ownership pattern in which the securities are held
in the physical form e.g., if one certificate is in individual name and another
certificate is jointly held by X & Y, two different accounts should be
opened. However, in case of joint holders, securities can be
dematerialized in the same account even though share certificates are in
different sequence of names e.g., shares held in joint names of X & Y can
also be dematerialized in an account opened in the names of Y & X as
well by submitting an additional form (Transposition Form) along with
Demat Request Form to the DP.However, shares held jointly by X & Y
cannot be dematerialized in an account opened in the name of only X or
only Y or any
 DOCUMENTS SHOULD BE REQUIRED FOR DEMAT ACCOUNT

PROOF OF IDENTITY (POI):-

• Passport
• Voter ID card
• Driving license
• PAN card with photograph
• Identity card with applicant’s photograph issued by
1. Central or state government and its department
2. Statutory/regulatory authorities
3. Public sector undertakings
4. Scheduled commercial banks
5. Public financial institutions
6. College affiliated to universities

PROOF OF ADDRESS (POA):-

• Ration card
• Passport
 • Voter ID card
• Driving License
• Bank passbook
• Verified copies of :

1. Electricity bills (not more than 2 months old)

2. Residence landline telephone bill (not more than 2 months old)
3. Leave & license agreement/agreement to sell (duly attested)
4. Self declaration by supreme court/high court judges, giving the new address in
respect of their own accounts.

• Identity card with applicants photograph issued by

1. Central or state government and its department

2. Statutory/regulatory authorities
3. Public sector undertakings
4. Scheduled commercial banks
5. Public financial institutions
6. College affiliated to universities.
• Passport-size photograph
• Copy of PAN card along with original PAN card for verification

BANK DETAILS:-

• Copy of cancelled cheque with printed name from the bank.

• Copy of bank passbook with name and address and copy of cancelled
cheque.

• Bank statement with name and address (duly authorized by the bank, if
statement is on plain paper) not more than 4 months old and copy of
cancelled cheque of MICR & bank detail verification.
IN CASE OF MINOR:-

• Date of birth certificate duly notarized

• Proof of address and identity documents of the guardian both minor and
guardian’s photograph and guardian to sign across both photographs

• PAN card of minor as well guardian is mandatory

IN CASE OF NRI:-

• Foreign address and RBI approval date attested copy of RBI approval

• NRO-Indian address along with proofs

• Bank account details

IN CASE OF JOINT HOLDINGS:

In case of joint holdings, POI and POA documents along with PAN card
must be submitted in respect of all account holders. Original documents must be
taken to the DP for verification.
 CHARGES OF ANGEL BROKING

SR. SERVICES SCHEMES

H.N.I/TRADERS INVESTOR
1 Annual Membership Charges RS.700/- RS.300/-
2 Deliveries / debt. (Market & Off-Market)

(A) Within Angel DP RS.11/-txn RS.11/-txn

(B) Outside Angel DP RS.16/-txn RS.21/-txn

(Charges inclusive of CDSL tariff)

3. Pledge: (A) Creation (B) Closure RS.25/-Per ISIN

(C) Invocation RS.25/-Per ISIN

4. Dematerialization Rs.4/-Per Rs.4/-Per
certificate Plus certificate Plus
Rs.30/- per Rs.30/- per
request towards request towards
Postal charges Postal charges
5 Rematerialization Actual CDSL Actual CDSL
Charges Plus Charges Plus
Rs.30/- per Rs.30/- per
request towards request towards
Postal charges Postal charges
 PHYSICAL SEGMENT

CHANGE IN NAME / STATUS:-

- All requests for change of name should be accompanied by a copy of the

notification in Official Gazette or a Newspaper.

- Request for change of name consequent upon marriage/divorce should be

accompanied with marriage certificate/divorce decree.

- For effecting change of status from minor to major, please send proof of
age (such as attested copy of Birth Certificate or School Leaving
Certificate)

- In the case of limited companies, a certified copy of the Certificate of

Incorporation consequent to Change of Name issued by the Registrar of
Companies should be submitted along with Memorandum & Articles of
Association

- The new specimen signature duly attested by holder's banker should be

lodged with the Company to take on record the new signature.

CHANGE OF ADDRESS:-

Please inform the R&TA via Integrated Enterprises (India) Limited

immediately if there is any change in address, quoting Folio No. Duly signed by
the main (1st) holder as per specimen signature recorded with us. This is the
reason for which we would advise you not to send change of address request by
mail. If shares are held in demat form, please advice your DP regarding change
of address.

LOSS OF SHARE CERTIFICATES:-

Any communication to the Company regarding loss of share

certificates should always be signed by the shareholder as per specimen
signature registered with the Company, accompanied by FIR lodged with local
police station giving full details of lost certificate(s) such as certificate(s) Nos.,
Distinctive Nos. etc.

- Please immediately apply for injunction order in appropriate Court of Law for
stopping transfer, giving full details of Certificate Nos., Distinctive Nos. etc.

- Upon receipt of such communication, the procedure to be followed for obtaining

duplicate share certificates will be advised
 NOMINATION

Nomination when shares are held in physical form

Nomination will enable smooth inheritance of ownership of the shares by

the Nominee without any procedural difficulties. (Presently, there is no difficulty
where shares are registered in joint names. But if the shares are held in an
individual name, addition of a joint name can only be done as a transfer, involving
share transfer form, stamp duty, surrender of original certificates etc. Following
the nomination procedure eliminates all this inconvenience). Therefore, if shares
are held in a single name, , with the intention of holding them for some more time,
then please advise nomination immediately without delay

FOLLOWING INSTRUCTIONS FOR THE NOMINATION:-

1. Nomination can be made only by individuals, holding shares on their own

behalf singly or jointly. Non-individuals including society, trust, body
corporate, partnership firm, Karta of Hindu Undivided Family, holder of
power of attorney cannot nominate.
If the shares are held jointly, all joint holders must sign the nomination
form.

2. A minor can be nominated by a holder of shares and in that event the

name and address of the Guardian must be given by the holder.
3. The nominee shall not be a trust, society, body corporate, and partnership
firm, Karta of Hindu Undivided Family or a power of attorney holder. A
non-resident Indian can be a nominee on reparable basis.

4. Nomination will stand cancelled upon transfer of shares.

5. The Company will be fully discharged from its responsibility towards the
legal heirs of a shareholder, if the shares are transmitted as per the
nomination filed with the company, without any further reference to the
legal heirs of a deceased individual shareholder(s)

6. Where the space provided in the Form is not sufficient, shareholders are
requested to attach separate sheet(s) giving details of distinctive nos. of
shares.

7. The Nomination Form should be filed in duplicate with the Company, who
will return one copy thereof to the shareholder.

8. Although Form 2B as prescribed does not provide for specimen signature

of nominee, this has been suggested in order to facilitate smooth
transmission of title to the nominee when the need arises.

9. Please note that if physical shares are subsequently converted into

electronic form, any nomination already filed will cease to have effect; the
nomination details furnished to the Depository Participant will prevail
thereafter
 FREEZE OR LOCK OF AN ACCOUNT

Investors can freeze or lock their accounts for any given period
of time, if so desired. Accounts can be frozen for debits (preventing transfer of
securities out of accounts) or for credits (preventing any movements of
hindrances into accounts) or for both.

CLOSURE OF DEMAT ACCOUNT

A client can close a depository account by giving an application in

the prescribed form. In case there is any balance in the account sought to be
closed, the following steps are necessary.

(a) Re-materialization of all securities standing to the credit of the account at the
time of making the application for closure; or

(b) Transferring the balance to the credit of another account opened by the same
account holder(s) either with the same participant or with a different participant.
\

CHAPTER – 4

RESEARCH REPORT
 RESEARCH METHODOLOGY

Research in common parlance refers to a search for knowledge. Once

can also define research as scientific and systematic search for pertinent
information on a specific topic. In fact, research is an art of scientific investigation.

Research methodology is away to solve the research problem. It is

necessary for the researcher to know not only the research methods but also the
methodology.

Research not only need to know how to develop certain test, how to
calculate the mean , median and mode and how to apply particular research
techniques, but they also need to know which of these are relevant and what they
indicate and why?

Researcher also needs to understand the assumptions underlying

various techniques and they need to know the criteria by which they can decide
the certain techniques will be applicable to certain problems and other will not.

Why a Research study has been undertaken, how the research

problem had define, in what, why the hypothesis has been formulated, what data
has been collected and what particular method has been adopted, when we take
of research methodology concerning a Research or study.
 TYPES OF RESEARCH

(1) DESCRIPTIVE VS. ANALYTICAL: -

Descriptive research includes surveys and fact finding

enquiries of different kinds. In analytical research, on the other hand, the
researcher has to use facts or information already available, and analyze
these to make a critical evolution of the material.

(2) APPLIED VS. FUNDAMENTAL:-

Research can either be applied research or fundamental

research. Applied research aims at finding a solution for an immediate
problem facing a society or an industrial\ business organization.

(3) QUANTITATIVE VS. QUALITATIVE:-

Quantitative research is based on the measurement of

quantity or amount. It is applicable to phenomena that can be expressed in
terms of quality. Qualitative research, on the other hand, is concerned with
qualitative phenomenon, i.e., phenomena relating to or involving quality or
kind.

(4) CONCEPTUAL VS. EMPIRICAL:-

 Conceptual research is that related to some abstract
ideas or theory. It is generally used by philosophers, and thinkers to develop
new concepts or to reinterpret existing ones. On the other hand empirical
research relies on experience or observation alone often without due regard
for system and theory.

SIGNIFICANCE OF RESEARCH

Research inculcates scientific and inductive thinking and it promotes the

development of logical habits of thinking and organization. The significance of
research is as under:

(1) The role of research in several fields of applied economics, whether related
to business to business or to the economy as a whole, has greatly increased
in modern times. The increasingly complex nature of business and
government has focused attention on the use of research in solving
operational problems.

(2) Research provides the basis for nearly all government policies in our
economics system.

(3) Research has its special significance in solving various operational and
planning problems of business and industry.

(4) Research is equally important for social scientific in studying social

relationship and in seeking answers to various social problems.

(5) In addition to what has been stated above, the significance of research can
also be understood keeping in view the following points:
(a) To professional in research methodology, research may mean a
source of livelihood;
(b) To philosophers in research and thinkers, research may mean outlet
for new ides and insights;
(c) To literary men and women, research may mean the development of
new styles and creative work;
(d) To analysts and intellectuals, research may mean the generalization
of new theories.

CHART OF RESEARCH PROCESS

Define research problem

Review Review previous

concepts and research finding
theories

Formulate
hypotheses

Design research
(including sample
design)

Collect data
(Execution)
Analyses
Interpretdata
and
(test
report
hypotheses
 RESEARCH OBJECTIVE

• The main objective of the study is to know about the potential of the
market regarding people’s dealing in share market.

• To know the role of DEMAT ACCOUNT.

• To know the procedure of opening DEMAT ACCOUNT.

• The objective is to know that how many people in the city are aware
of the ANGEL BROKING LTD.

• To know where people have already opened their demat a/c and on
what basis.
 RESEARCH DESIGN

The research problem having been formulated in clear cut terms, the
researcher will be required to prepare a research design i.e., he will have to state
the conceptual structure with in which research would be conducted. The
preparation of such a design facilitates research to be as efficient as possible
yielding maximal information. But how all there can be achieved depends mainly
on the research purpose. Research purpose may be grouped into four
categories.

(1) Exploration
(2)Description
(3) Diagnoses and
(4) Experimentation.

Exploratory research studies are those whose main purpose is that of

formulating a problem for more precise investigation or of developing the working
hypotheses from on operational point of view.

Descriptive research studies are those studies which are concerned with
describing the characteristics of a particular individual, or of a group
Diagnostic research studies determine the frequency with which something
occurs.

Experimental research studies are those where the researcher tests the
hypothesis of casual relationship between the variables.

Research design of this particular research study of dematerialization of

shares is primarily based on descriptive and diagnostic research design. As
descriptive and diagnostic research design describes the characteristics and
determines the frequency with which something occurs respectively, similarly this
research determines the characteristics of the individuals who deal in share and
also determine the frequency of dealing on the basis of their characteristics.

RESEARCH INSTRUMENT

The questionnaire was used as research instrument, questioner consisted

at structured open as well as closed ended question. This is like a small sampling
plan done by me; the feature of sampling plan done by me is as follow:

SAMPLING PLAN:
The sampling plan is done on the following criteria:

 Target population:
The population for this research study consists of the residence of
Bhavnagar district.

 Sampling size:
The overall sample involved in the study consisted of 50
individuals.

 Sampling method:
 The sample is selected by using convenience sampling method. A
convenience sampling is one which they only criteria for selecting the
sampling units are the convenience of the sample.

SAMPLE DESIGN

All the items under consideration in any field of inquiry constitute a

‘Universe’ or ‘Population’. A complete enumeration of all the items in the
population is known as a census inquiry. This type of inquiry involves a great
ideal of time, money and energy. Hence quite often a few items so selected
constitute what is technically called a sample.

The researcher must decide the way of selecting a sample or what is

popularly known as sample design. A sample design is a definite plan determined
before any data are actually collected for obtaining a sample from a given
population. Samples can be either probability or non-probability samples. With
probability samples each element has a known probability of being included in
the sample but non-probability samples are those based on simples do not allow
the researcher to determine this probability.
 Probability samples are those based on simple random sampling,
systematic sampling , etc where as non probability samples are those based on
convenient sampling, judgment sampling etc.

LIMITATIONS OF THE RESEARCH STUDY

• Due to the lack of time, it was not possible for the researcher to
approach all the people.

• The respondents were asked to indicate their true responses to the

questions being asked, but rather than giving the response, they might
have been in a form of expert comments which might have based the
result of the study.

• The results of the study may not be universally applicable due to regional
constraints.
 • Money was also considered as a major constraint during the research
work.

• Personal biasness may be included in the research work.

METHODS OF DATA COLLECTION

In the project work Primary data secondary data (both) sources of data
has been used.

1. PRIMARY DATA COLLECTION:

In dealing with real life problem it is often found that data at hand are
inadequate, and hence, it becomes necessary to collect data that is appropriate.
There are several ways of collecting the appropriate data which differ
considerably in context of money costs, time and other resources at the disposal
of the researcher.

Primary data can be collected either through experiment or

through survey.
The data collection for this study was done in the following manner:

Through personal interviews:-

A rigid procedure was followed and we were seeking answers to many
pre-conceived questions through personal interviews.
Through questionnaire:-
Information to find out the investment potential and goal was found out
through questionnaires.
Through Tele-Calling:-
Information was also taken through telephone calls.

2. SECONDARY SOURCES OF DATA:

In the secondary sources of data is used. (Internet, magazine,

books,)

DATA ANALYSIS AND INTERPRETATION

METHOD USED FOR ANALYSIS OF STUDY:-

The methodology used for this purpose is Survey and Questionnaire

Method. It is a time consuming and expensive method and requires more
administrative planning and supervision. It is also subjective to interviewer bias or
distortion.
ANALYSIS OF DATA:-

After the data have been collected, the researcher turns to the task of
analyzing them. The analysis of data requires a number of closely related
operations such as establishment of categories, the application of these
categories to raw data through coding, tabulation and then drawing statistical
inferences. The unwisely data should necessary be condensed into a few
manageable groups and tables for further analysis. Thus researcher should
classify the raw data into some purposeful and usable categories. In the process
of analysis, relationships or differences supporting or conflicting with original or
new hypotheses should be subjected to tests of significance to determine with
what validity data can be said to indicate any conclusion

INTERPRETATION:

The interpretation is done on the basis of the analyzed data and also
some recommendations are given to fill the loopholes of the actual scenario.

Research is conducted for finding the solution of the problem. So

to find the solution of the problem data analysis and interpretation is must. There
are some questions related to this research to interpret the result.

The sample size in this study consisted of 50 individuals and data

analyzed from the response of these 50 individuals.

1. ARE YOU AWARE OF STOCK MARKET?

 SR.NO. PARTICULAR RESULT IN (%)
1 Yes 80%
2 No 20%

90%
80%
80%
70%
60%
50% Yes
40% No

30%
20%
20%
10%
0%
Yes No

INTERPRETATION:-

From the above diagram we can say that 80% of total respondents
are aware of the stock market, while the 20% of total respondents are not aware
of the stock market.

2. IS IT NECESSARY TO OPEN A DEMAT ACCOUNT FOR THE

90%
STOCK MARKET? 80%
80%
SR.NO. 70% PARTICULAR RESULT IN (%)
1 Yes 80%
60%
2 No 20%
50% Yes
40% No

30%
20%
20%
10%
0%
Yes No
INTERPRETATION:-

From the above diagram we can say that 80% of total respondents
are say that it is necessary to open a demat account for the stock market, while
20% of total respondents are say that it is not necessary to open a demat
account for the stock market.

3. DO YOU HAVE DEMAT ACCOUNT?

90%
SR.NO. PARTICULAR RESULT IN (%)
80%
180% Yes 80%
2 No 20%
70%
60%
50% Yes
40% No

30%
20%
20%
10%
0%
Yes No
INTERPRETATION:-

From the above diagram we can say that 80% of total respondents
have demat account, while the 20% of total respondents have not demat account.

4. WHICH TYPE OF A/C WILL YOU PREFER TO OPEN A DEMAT

A/C?

SR.NO. PARTICULAR RESULT IN (%)

1 Joint a/c 15%
2 partnership a/c 30%
3 Individual a/c 45%
4 HUF a/c 10%
 50% 45%
45%
40% Joint A/C
35% 30%
30% Partnership A/C
25%
20% Individual A/C
15%
15% 10%
10% HUF A/C
5%
0%

/C
C

C
/C

A/

A/
lA
tA

F
ip

ua
in

U
sh
Jo

vid

H
er

di
rtn

In
Pa

INTERPRETATION:-

From the above diagram we can say that 15% of total investors will
prefer to open a joint account, while 30% of total investors will prefer to open a
partnership account, 45% of total investors will prefer to open an individual
account, 10% of total investors will prefer to open a HUF account.

5. IF YOU HAVE DEMAT ACCOUNT PLEASE QUOTE THE

BROKERS/DEPOSITORY NAME?

SR.NO. PARTICULAR RESULT IN (%)

1 Karvy stock broking Ltd. 20%
2 Jhavery securities Pvt.Ltd 15%
3 Angel stock broking Ltd. 40%
4 Others 25%
 45% 40%
40%
35% Karvy stock
30% 25% broking LTD
25% 20%
20% 15% Jhavery
15% securities
10% Pvt.Ltd.
5% Angel stock
0% broking Ltd.

Jhavery securities

Others
Angel stock broking
Karvy stock broking
Others

Pvt.Ltd.
LTD

INTERPRETATION:- Ltd.

From the above diagram we can say that 20% of total investors are
open a demat account in Karvy stock broking Ltd., while 15% of total investors
are open a demat account in Jhavery securities Pvt.Ltd, 40% of total investors
are open a demat account in Angel stock broking Ltd, 25% of total investors are
open a demat account in Other broking house.

50% 45%
45% For share
40% transactions
35%
6. FOR WHAT
30% PURPOSE DOES25% For applying
YOU OPEN A DEMAT in
ACCOUNT?
issue
25% 20%
20% For investing in
SR.NO.15% PARTICULAR
10% RESULT
mutual fund IN (%)
1 10% For share transactions for day to45%
day
2 5% For applying in issue 10%
transactions
3 0% For investing in mutual fund 25%
investing in mutual fund

4 for day to day transactions 20%

r day to day transactions
For applying in issue
For share transactions
INTERPRETATION:-

From the above diagram we can say that investors are open the
demat account in following purpose ratio. By For share transactions is 45%, by
for applying in issue is 10%, by for investing in mutual fund is 25% and by for day
to day transactions is 20%.

7. HOW LONG WILL YOU DEAL WITH DP?

SR.NO. PARTICULAR RESULT IN (%)

1 50% Less than 1 year 30%
45%
2 45% 1-3 year 25%
3 40% More than 3 year 45%
35%
30%
30% Less than 1 year
25%
25% 1-3 year
20% More than 3 year
15%
10%
5%
0%
Less than 1-3 year More than
1 year 3 year
INTERPRETATION:-

From the above diagram we can say that 30% of total investors will
deal with DP in less than 1 year, while 25% of total investors will deal with DP in
1 -3years, and 45% of total investors will deal with DP in more than 3 year.

8. ARE YOU SATISFIED WITH YOUR DEMAT SERVICE PROVIDER?

SR.NO. PARTICULAR RESULT IN (%)

1 Yes 70%
2 No 30%
 80%
70%
70%

60%

50%
Yes
40%
30% No
30%

20%

10%

0%
Yes No

INTERPRETATION:-

From the above diagram we can say that 80% of total investors are
satisfied with their demat services provider, while 20% of total investors are not
satisfied with their demat services provider.
 \
CHAPTER – 5

DRAWING

OTHER FINDINGS

This research paper has some most important findings which are very
useful for any stock market people.

The findings of this research paper are as follows:

• Most of the people are aware of the stock market. The most of people
dealing in stock market are colleges students, they prefer to open their
individual demat account for purpose of day to day transaction.

• Most of the investors are using the demat account for share transaction.

• In present time, the majority of person dealing in stock market consist of

students and the one who is in age between 18-45 years.

• Most of the investors are satisfied with their broking house.

• The most important thing Angel has provided good services of the
customers for the demat account.

SUGGESTION
1. The Brand image of Angel Broking Ltd. is good in market but according to
customer satisfaction the company has to provide the better service. And
also change the Market strategy.

2. They should focus on print and electronic media advertisements to make

more people aware about them.

3. They should provide proper guidance to their customers about demat.

4. They should provide should offers and facilities to their customers to

increase their attractiveness about demat.

5. For opening an account they require lots of signatures in a kit, which

should be reduced.

CONCLUSION
 Angel Demat Account is better than other Demat account. Angel
Broking Ltd. has good return of investment. A good brand is always welcomed
over here people are aware of quality so they go for ready to spend bucks of
money.

At last all conclusion be concluded by that Angel Broking Ltd. is still

growing industry in India

Angel Broking Ltd. accounts have less brokerage rate.

It provides a security with the use of special type of key.

BIBILIOGRAPHY
WEBSITES:

WWW.ANGELBROKING.COM
WWW.BSEINDIA.COM
WWW.NSEINDIA.COM.
WWW.DEMATSERVICES.COM
WWW.DEMATACCOUNT.COM
WWW.NSDL.IN.COM.

REFERENCE BOOKS:

VASANT DESAI - FINANCIAL MARKET

KOTHARI - RESEARCH METHODOLOGY

APPENDIX
 QUESTIONNAIRE

Dear respondents,

I am a student of SWAMI SAHAJANAND COLLEGE OF COMMERCE AND

MANAGEMENT. As part of my field project I have made this questionnaire on
topic of “A PROJECT REPORT ON DEMAT SERVICES IN ANGEL BROKING

LTD.”, information provided by you will be great importance for me and will help
me to preparing my project.

NAME: _________________________________

ADDRESS: _________________________________

1. ARE YOU AWARE OF STOCK MARKET?

(A) Yes (B) No

2. IS IT NECESSARY TO OPEN A DEMAT ACCOUNT FOR THE STOCK

MARKET?

(A) Yes (B) No

3. DO YOU HAVE DEMAT ACCOUNT?

(A) Yes (B) No

4. WHICH TYPE OF A/C WILL YOU PREFER TO OPEN A DEMAT A/C?

(A) Joint a/c (B) partnership a/c

(C) Individual a/c (D) HUF a/c

5. IF YOU HAVE DEMAT ACCOUNT PLEASE QUOTE THE

BROKERS/DEPOSITORY NAME?
 (A) Karvy stock broking LTD. (B) Jhavery securities PVT.LTD.

(C) Angel stock broking LTD. (D) Others

6. FOR WHAT PURPOSE DOES YOU OPEN A DEMAT ACCOUNT?

(A) For share transactions (B) For appling in issue

(C) For investing in mutual fund (D) for day to day transactions

7. HOW LONG WILL YOU DEAL WITH DP?

(A) Less than 1 year (B) 1-3 year

(C) More than 3 year

8. ARE YOU SATISFIED WITH YOUR DEMAT SERVICE PROVIDER?

(A) Yes (B) No