2016 REVISED PUBLIC

ATTORNEY’S OFFICE
OPERATIONS MANUAL

ESS.M.002/REV.1
 2016 REVISED PAO OPERATIONS MANUAL

CHAPTER I
PURPOSE

ARTICLE 1. Purpose. This Manual sets forth, defines and consolidates the policies, rules,
issuances1 and procedures to be observed by PAO lawyers and employees in the handling, recording
and reporting of cases and in rendering other forms of legal services to indigents and other persons
qualified for free legal assistance.

CHAPTER II
CLIENTELE

ARTICLE 1. Persons Qualified for Legal Assistance.- Pursuant to Book IV, Title III, Chapter
5, Section 14 of the Administrative Code of 1987, as amended by Republic Act 9406, in relation to
Presidential Decree No. 1 and Republic Act No. 6035, the Public Attorney’s Office is mandated to
represent, free of charge, indigents, and other persons qualified for legal assistance in all civil,
criminal, labor, administrative and other quasi-judicial cases where, after due evaluation, it is
determined that the interest of justice will be served thereby.

In the exigency of the service, the PAO may be called upon by the proper government
authorities to render such service to other persons, subject to existing laws, rules and regulations.
Other persons refer to non-indigents who have a case or cases which:

a.) entail national interest and security as may be determined by the Chief Public Attorney,
pursuant to his/her authority under Republic Act No. 9406;
b.) urgent cases that may need immediate action to avoid injustice.

ARTICLE 2. Merit Test. - A case shall be considered meritorious, if an assessment of the law
and evidence on hand, discloses that the legal services of the office will assist, be in aid of, or be in the
furtherance of justice, taking into consideration the interests of the party and those of the society. In
such cases, the Public Attorney should agree to represent the party concerned. A contrario, a case is
deemed unmeritorious, if it appears that it has no chance of success, is intended merely to harass or
injure the opposite party, or to work oppression or wrong. In such situations, the Public Attorney must
decline the case.

However, if the indigent client is the defendant or respondent in a civil or administrative case
already filed in any court or quasi-judicial agency, notwithstanding the determination as to the merit of
the case, the Public Attorney shall still represent or extend legal assistance to the client, in order to
protect his rights.

A Public Attorney may represent an indigent client even if his cause of action is adverse to a
public officer, government office, agency or instrumentality, provided the case is meritorious. Caution
should, however, be exercised that the office be not exposed to charges of harassment, unfairness or
haste in the filing of suits.

In criminal cases, the accused enjoys the constitutional presumption of innocence until the
contrary is proven; hence, cases of defendants in criminal actions are always considered meritorious.

1
PAO issuances post August 27, 2010 – effectivity of the PAO Operations Manual
ESS.M.002/REV.1
 ARTICLE 3. Indigency Test. – Taking into consideration recent surveys on the amount needed
by an average Filipino family to (a) buy its “food consumption basket” and (b) pay for its household
and personal expenses, the following shall be considered indigent persons:

1. If residing in Metro Manila, whose individual net income does not exceed P14,000.00 a
month;

2. If residing in other cities, whose individual net income does not exceed P13,000.00 a
month; and

3. If residing in all other places, whose individual net income does not exceed P12,000.00 a
month.

The term income shall not include the pension received by retirees2.

The term “net income” as herein employed, shall be understood to refer to the basic income of
the litigant less statutory and authorized deductions.

“Statutory deductions” shall refer to withholding taxes, GSIS, SSS, PAG-IBIG, Health
Insurance and PhilHealth premiums; and, other loan amortizations duly supported by written contracts.

Authorized deductions shall be understood to include all deductions as reflected in the pay
slip, other deductions with the expressed written consent of the employee and in agreement with the
employer3, and all other deductions that can be substantiated by the employee.

For purposes of this Section, ownership of land shall not, per se, constitute a ground for
disqualification of an applicant for free legal assistance, in view of the ruling in Juan Enaje vs.
Victorio Ramos, et al. (G.R. No. L-22109, January 30, 1970), that the determinative factor for
indigency is the income of the litigant and not his ownership of real property.

To ensure that only those qualified shall be extended free regular representation in court and
quasi-judicial bodies, and to aid in determining the nature of the deductions, the applicant shall be
required to execute an Affidavit of lndigency and submit ANY of the following documents:

1. Latest Income Tax Return or Payslip, or other proofs of net income; or,

2. Certificate of Indigency from the Department of Social Welfare and Development, City
Social Welfare and Development Office, or the Municipal Social Welfare and
Development Office having jurisdiction over the residence of the applicant; or,

3. Certificate of Indigency from the Punong Barangay/Barangay Chairman having

jurisdiction over the residence of the applicant.

Public Attorneys and personnel shall exercise diligence in ascertaining the indigency
qualification of said applicant/s.

ARTICLE 4. Cases Which May Be Provisionally Accepted. – Public Attorneys may accept or
handle cases provisionally, pending verification of the applicant’s indigency and evaluation of the
merit of his/her case in the following instances:

2
Memorandum Circular No. 002 Series of 2016, dated February 26, 2016 Re: Exclusion of Pension in the Determination of
Indigency Qualification of Applicants for PAO Legal Services
3
PAO Legal Opinion dated 12 August 2016
ESS.M.002/REV.1
 1. When a warrant of arrest has been issued, and assistance is needed in filing a Motion to
Post Bail Bond or Reduction thereof for his/her provisional liberty;

2. When a person is arrested and/or detained, and appropriate immediate legal action is
necessary to protect his/her rights;

3. When a pleading has to be filed immediately or an appeal has to be perfected to avoid

adverse effects to the applicant;

4. When the Public Attorney is appointed by the court as counsel-de-oficio to represent

the defendant during the trial of the case, provided, however, that if a subsequent
investigation discloses that the client is not indigent, the lawyer should request the
court to relieve him/her by filing a Motion for Withdrawal of Appearance from the
case;

5. Where the Public Attorney is designated on the spot as counsel de oficio for the
purpose only of arraignment, pre-trial or promulgation of decision;

6. In cases involving violence against women and their children under Republic Act No.
9262 (Anti-Violence Against Women and Their Children Act of 2004), where
immediate preparation and filing of pleading/s is necessary to avoid adverse effects
to the victims, except, where there is conflict of interest. Non-indigent women and
their children may seek PAO’s assistance;

7. In cases involving Children in Conflict with the Law (CICL), where there is an
immediate need of counsel;

8. In cases involving credit card holder/s considered as “delinquent” by the credit card
company, and immediate action is necessary; and,

9. Cases which require provisional assistance, pursuant to Section 3 of R.A. 9406 (Section
14-A Chapter 5, Title III, Book IV of Executive Order No. 292, otherwise known as
the “Administrative Code of 1987”) to wit:

Sec. 14-A. Powers and functions. – the PAO shall independently

discharge its mandate to render, free of charge, legal representation,
assistance and counseling to indigent persons in criminal, civil, labor,
administrative and other quasi-judicial cases. In the exigency of the
service, the PAO may be called upon by the proper government
authorities to render such service to other persons, subject to
existing laws, rules and regulations.” (emphasis supplied)

10. Other similar urgent cases.

ARTICLE 5. Persons/Entities Qualified for Legal Assistance Pursuant to Memoranda of

Agreement/Understanding, Department of Justice Directives and special laws, as follows:

ESS.M.002/REV.1
 1. Department of Agrarian Reform lawyers against whom criminal and/or administrative
complaints have been filed for acts committed in connection with the performance of
their official duties (Direction of the Minister of Justice);

2. Farmer-beneficiaries of the Agrarian Reform Law, in:

a. agrarian-related civil or criminal cases pending before the courts; and,

b. cases against farmer-beneficiaries pending before the courts or the Department
of Agrarian Reform Adjudication Board (DARAB), where one of the parties is
already represented by a lawyer from the Department of Agrarian Reform
(Memorandum of Agreement dated May 8, 1991, between DAR and DOJ).

3. Indigent laborers in meritorious labor cases (Memorandum Order of the Secretary of

Justice dated May 19, 1988);

4. Indigent aliens (2nd Indorsement of the Undersecretary of Justice dated March 25,
1974);

5. Qualified Overseas Contract Workers in all cases within the original and exclusive
jurisdiction of the Philippine Overseas Employment Administration (Memorandum of
Agreement between PAO and DOLE, POEA, NLRC, OWWA and some NGOs, dated
April 2, 1993);

6. Barangay Health Workers (Section 16, Rule II and Part 5, Rule VII of the
Implementing Rules and Regulations of Republic Act No. 7883 – Barangay Health
Workers’ Benefits and Incentives Act of 1995);

7. Department of Social Welfare and Development in the filing of petitions for

involuntary commitment of minors, as well as petitions for the declaration that a child
is abandoned or neglected (Directive of Minister of Justice Neptali Gonzales dated
February 10, 1987);

8. Members of the Association of Local Social Welfare and Development Officers of the
Philippines, Incorporated (ALSWDOPI), in criminal and administrative
complaints/cases related to, or in connection with the exercise of their profession or
performance of duties, unless there is a conflict of interest, or when a member does not
qualify under the PAO’s Indigency Test, in which case, provisional assistance shall be
afforded to him/her (Memorandum of Agreement between the ALSWDOPI and PAO
dated August 27, 2009);

9. Qualified Print and Broadcast Media Practitioners, as well as their staff and crew, who,
by reason of, or in connection with the performance of their profession, are harassed
with suits and complaints intended to hamper the freedom of the press and suppress
their individual liberties (Memorandum Circular No. 01, S. 2009, dated January 5, 2009
in relation to Memorandum of Agreement between the National Press Club [NPC] and
PAO dated May 29, 2009);

10. Dangerous Drugs Board (DDB), its authorized representatives and drug offenders in the
filing of Petitions for voluntary confinement, except when there is conflict of interest
(Memorandum of Agreement between DDB and PAO dated July 15, 2008, as
reinforced by MOA dated August 22, 2016);

ESS.M.002/REV.1
 11. Complaints of Filipinos against foreigners for violation of immigration, alien
registration and other local laws; respondent foreigners in deportation cases; Bureau of
Immigration (BI) clients in connection with the Notarization of applications; and such
other legal services that may be assigned by the Commissioner (Memorandum of
Agreement between the BI and PAO dated February 4, 2009);

12. Members of the Press Photographers of the Philippines (PPP) under investigation for a
complaint, or on trial, including inquest proceedings, relating to, or in connection with,
the exercise of profession or performance of duties; and the families of PPP members
who are victims of media killings (Memorandum of Agreement between the PPP and
PAO dated May 25, 2009);

13. Officials of the Philippine National Police (PNP) holding the ranks of Police Officer I
(PO1) to Senior Police Officer IV (SPO4), when sued in the performance of their duties
(DOJ Department Order No. 106 dated February 25, 2009, and PAO Memorandum
dated March 19, 2009; and DOJ Department Circular No. 78 dated October 26, 2009,
and PAO Memorandum dated November 9, 2009)4;

14. Torture victims pursuant to the Anti-Torture Act5 of 2009 (R.A. 9745) [Note: the
Public Attorney’s Office has the authority to conduct an independent investigation in
cases involving torture per R.A. 9745];

15. Philippine Statistics Authority Census Personnel with respect to Notarization of their
Contracts of Service6 ;

16. Qualified Taiwanese Nationals upon Notice by the Legal Aid Foundation, Taiwan
(Memorandum of Agreement between PAO and the Legal Aid Foundation, Taiwan,
dated October 27, 2014);

17. Qualified constituents of member municipalities of the League of Municipalities of the

Philippines (Memorandum of Agreement dated June 30, 2011 between the League of
Municipalities of the Philippines and the PAO);

18. The Office for Competition (OFC) and/or its members and the sector regulators and/or
its officials in cases proscribed by the mandate of the Office of the Solicitor General
(OSG) through the specially constituted PAO Task Force7;

19. Qualified refugees and displaced peoples within the Philippines (Memorandum of
Understanding between the PAO and the UNHCR, dated January 8, 2013);

20. Asylum seekers, refugees and stateless persons in the Autonomous Region of Muslim
Mindanao (ARMM) (Memorandum of Understanding between the PAO, the Regional
Human Rights Commission [RHRC], and the United Nations High Commission for
Refugees [UNHCR], dated June 21, 2013);

4
DOJ Department Order No. 106 dated February 25, 2009, and DOJ Department Circular No. 78 dated October 26, 2009
were issued by the late Secretary of Justice Raul M. Gonzalez and the former Secretary of Justice Agnes VST Devanadera,
respectively. PAO Memoranda dated March 19, 2009 and November 9, 2009, which transmitted the said DOJ issuances,
were both issued by Chief Public Attorney Persida V. Rueda-Acosta.
5
Section 1, R.A. 9745
6
Memorandum Circular No. 003 Series of 2015 dated June 8, 2015
7
Guidelines On Legal Representation for the Office for Competition (OFC) and Sector Regulators, clause 1.5 Exemption to
the Authority for Legal Representation by the OSG and clauses 2.2 and 2.3 Scope of Representation; the PAO through the
PAO Task force shall assist the OFC and or its members and sector regulators and/or its officials in relation to the exercise
of their official duties in handling competition-related matters in criminal and administrative cases.
ESS.M.002/REV.1
 21. Public school teachers who are appointed as Board of Election Inspectors (BEI) and are
being sued in relation to the said function (Memorandum of Agreement between the
PAO, the Department of Education [DepEd], and the Commission on Election
[COMELEC], dated April 29, 2016);

22. Individuals or Presidential Commission for the Urban Poor (PCUP)-accredited Urban
Poor Organization indorsed by the PCUP, subject to PAO rules and regulations
(Memorandum of Agreement between the PAO and PCUP dated December 23, 2011);

23. Newly committed inmates and other qualified inmates of the Bureau of Jail
Management and Penology (BJMP) facilities (Memorandum of Agreement between
PAO and BJMP dated May 31, 2016);

24. Members of the Philippine Movie Press Club (PMPC), Inc. under investigation
for a complaint, or on trial for a case, related to or in connection with the exercise
of t heir profession or performance of t heir duties, and the families of the PMPC
members who are victims of media killings (Memorandum of Agreement between the
P AO and PMPC, dated April 23, 2012).

ARTICLE 6. Other persons qualified for assistance. –

1. Except in election related cases, immediate members of the family, and relatives within
the 4th civil degree of consanguinity or affinity of the Public Attorney, may avail of
his/her services regardless of qualification under the indigency test, subject to the
approval of the Chief Public Attorney, upon the recommendation of the Regional
Public Attorney or Service Head, as the case may be. The lawyer concerned shall
submit an Affidavit of Kinship, file a leave of absence during hearings, and submit a
monthly status report on the case;

2. Public Attorneys and PAO employees may avail of the services of the Public
Attorney’s Office in criminal cases, provided the Office is not the adverse party;

3. Public Attorneys and PAO employees may also avail of the services of the PAO in any
case filed against them in courts, tribunals, quasi-judicial agencies and other offices in
relation to the performance of duties, provided the Office is not the adverse party and
upon approval of the Chief Public Attorney.

ARTICLE 7. Persons not qualified for legal assistance. – Public Attorneys and employees are
prohibited from assisting the following:

1. Juridical person/s and private/stock corporations; except juridical entities which are
non-stock, non-profit organizations, whose individual members will pass the indigency
test of the Office. In cases involving land disputes, the PAO can represent said
juridical person/s provided they are not the lessor/s thereof;

2. Parties who do not pass the lndigency Tests, unless appointed as counsel de oficio in
criminal cases, and only under existing laws, rules and regulations, or pursuant to the
2nd paragraph of Article 1, Chapter II, hereof;

3. Qualified parties represented by de parte counsels, unless said counsels had withdrawn
their services;
ESS.M.002/REV.1
 4. Landlords or lessors of residential and commercial lands and/or buildings, with respect
to the filing of collection or unlawful detainer suits against their tenants or lessees;
and,

5. Political candidates and parties in all election related matters.

ARTICLE 8. Cases Not To Be Handled. – Public Attorneys shall not extend legal assistance8
in the following cases:

A. Where they would be representing conflicting interests;

B. Cases involving violations of Batas Pambansa No. 22 (B.P. 22), otherwise known as
the Anti-Bouncing Checks Law”, unless the Public Attorney is appointed by the court
as counsel de oficio, subject to Paragraph 4, Article 4, Chapter II of this Manual9.

C. Prosecution of Criminal Cases, except in the following instances where there exists no
conflict of interest and the accused is not a client of the Public Attorney's Office in the
subject case, to wit10:

1. When the Public Attorney's Office assisted the offended party/complainant

during the preliminary investigation stage in the Prosecutor’s Office, on first-
come-first-served basis, and the case is on appeal or certiorari before the
courts11;

2. When there is a directive from the Secretary of Justice or other government

authorities to assist the Prosecutor(s) assigned to prosecute the criminal case in
court12; and

3. Complaints for BP 22 cases arising from an existing case for money claims
being handled by the PAO where check payment was made but bounced or
insufficient to satisfy the money claim.

D. Adoption cases, except in instances where the adopter is the biological parent or the
step-parent of the adoptee, subject to the indigency test.

ARTICLE 9. Denial of Services, Forms. Where the Public Attorney denies service to an
applicant pursuant to the foregoing provisions, he/she shall issue to the applicant a
Denial/Disqualification Form (PAO-FOSS-12).

CHAPTER III
HANDLING OF CRIMINAL CASES PURSUANT TO THE PROVISIONS OF THE SPEEDY
TRIAL ACT AND ITS IMPLEMENTING RULES

ARTICLE 1. Cases Covered By The Rules On Summary Procedure– Upon learning of the
filing of an Information against a client, the Public Attorney shall:

8
Office Order No. 124, Series of 2011
9
Ibid
10
Ibid
11
Ibid
12
Ibid
ESS.M.002/REV.1
 A. Motion To Quash/Dismiss.– File a Motion to Quash/Dismiss the information against the
accused within the ten-day (10) period for filing the counter-affidavit, where appropriate,
and only on the following two grounds:

1. lack of jurisdiction over the subject matter; and,

2. lack of referral to the barangay conciliation process.

B. Counter-Affidavit. – File the requisite counter-affidavit of the accused and the affidavit/s
of his/her witnesses, as well as documentary evidence in support thereof, if any, where
none of the above grounds for a Motion to Quash/Dismiss is present, within ten (10) days
from the time that the accused received a copy of the subpoena/summons.

ARTICLE 2. Cases Under Regular Procedure. – When a walk-in-client or a detained person

avails of the services of the Office or a Public Attorney is appointed as counsel de oficio for the
accused, the Public Attorney shall:

A. Immediately secure a copy of the Information and affidavit of the complainant and his/her
witnesses and other documentary evidence against the accused;

B. Interview the accused, focusing on:

1. the legality of the arrest, the nature of the charge and his/her rights under existing
laws, including his/her right to demand trial;

2. the theory of defense, his/her witnesses and his/her documentary evidence, if any;
and,

3. the plea of the accused, or the possibility of plea bargaining.

C. Move for a preliminary investigation/reinvestigation within five (5) days from learning of
the filing of the information13, if beneficial to the accused, and if he/she is entitled thereto.
In case of an adverse resolution, the Public Attorney may file a Motion for
Reconsideration or appeal the same to the Regional Prosecutor’s Office14/Secretary of
Justice;

D. Determine the existence of a ground for a Motion to Quash or Dismiss, and where
applicable, the Public Attorney shall file the same prior to arraignment15, except when to
do so would not work to the advantage of the accused.

ARTICLE 3. Duties Where Accused is Detained. – If the Public Attorney knows that a person
charged of a crime is detained, either because he/she is charged of a bailable crime but has no means
to post bail; is charged of a non-bailable crime; or is serving a term of imprisonment in any penal
institution, the Public Attorney shall:

13
Section 7, Rule 112, Rules of Court. When the Accused Lawfully Arrested Without a Warrant. – x x x. After the filing of
the complaint or information in court without a preliminary investigation, the accused may within five (5) days from the time
he learns of its filing, ask for a preliminary investigation with the same right to adduce evidence in his defense as provided in
this Rule.
14
Changed to reflect the change in the nomenclature for the National Prosecution Service
15
Section 1.Time to move to quash. — At any time before entering his plea, the accused may move to quash the complaint
or information.
ESS.M.002/REV.1
 a. File a Motion manifesting that the detainee/prisoner demands arraignment/trial and, for this
purpose, that the custodian of the detainee/prisoner be ordered to bring the
detainee/prisoner to the court, from time to time, as ordered;

b. Upon receipt of notice from the custodian that he/she has in his/her custody a
detainee/prisoner who demands trial, the Public Attorney shall file a Motion that said
detainee/prisoner be brought to court for arraignment/trial.

For an accused who desires to post bail, where the case has not been raffled to a regular branch
of the court, the Public Attorney shall file a Motion to Fix Amount of Bail before the Executive
Judge16.

Where the bail initially fixed by the judge to whom the case is raffled is outside the financial
ability of the accused, the Public Attorney may move for its reduction17.

ARTICLE 4. Duties on Arraignment. – The Public Attorney shall:

A. Ascertain the schedule for the arraignment of the accused. Should there be none, he/she
shall immediately file a Motion to Set Case for Arraignment of the accused:

1. Within thirty (30) days from the time the court acquired jurisdiction over the person
of the accused;

2. Within ten (10) days from the date of the raffle18 or from receipt of the information
if the accused is a detention prisoner.

B. Immediately after arraignment, move either in open court or in writing that pre-trial be
scheduled:

1. Within thirty (30) days from the time the court acquired jurisdiction over the
person of the accused19 who is out on bail; or,

2. Within ten (10) days after the arraignment if the accused is a detention prisoner20.

ARTICLE 5. Duties on Pre-trial. – During Pre-trial, the Public Attorney shall:

A. Ensure that the agreements or admissions made or entered into during the preliminary
and/or pre-trial conference are faithfully and accurately reflected in the written form before
signing the transcription, to the end that the accused shall be bound only by the admission/s
made by him/her, and by the agreement/s that he/she actually entered into21;

16
Section 2 of A.M. No. 12-11-2-SC – Guidelines for Decongesting Holding Jails by Enforcing the Rights of Accused
Persons to Bail and to Speedy Trial.
17
Section 3, A.M. 12-11-2-SC and Office Order No. 086 dated May 28, 2014, providing the sample forms for Motion for
Release on Recognizance and Motion for Bail, pursuant to A.M.No. 12-11-2-SC.
18
Section 1(e) Rule 116 Rules of Court. When the accused is under preventive detention, his case shall be raffled and its
records transmitted to the judge to whom the case was raffled within three (3) days from the filing of the information or
complaint. The accused shall be arraigned within ten (10) days from the date of the raffle. The pre-trial conference of his
case shall be held within ten (10) days after arraignment.
19
Section 1, Rule 118, Rules of Court. Pre-trial; mandatory in criminal cases. — In all criminal cases x x x, the court shall
after arraignment and within thirty (30) days from the date the court acquires jurisdiction over the person of the accused,
unless a shorter period is provided for x x x.
20
Section 1(e) Rule 116 Rules of Court
21
R.A. 8493, Section 3. Pre-trial Agreement. – All agreements or admissions made or entered into during the pre-trial
conference shall be reduced to writing and signed by the accused and counsel, otherwise the same shall not be used in
evidence against the accused. x x x.
ESS.M.002/REV.1
 B. In compliance with the Judicial Affidavit Rule (A.M. 12-8-8-SC) in applicable cases22,
and/or to expedite the proceedings, and if favorable to the accused, the Public Attorney
shall/may prepare judicial affidavits, within the period/s provided therefor23; subject to
additional direct examination, in case of clear necessity and in the interest of speedy
disposition of the case;

C. Determine if the Pre-trial Order is an accurate reflection of the actions taken, the facts
stipulated and the pieces of evidence marked. Should there be errors or inaccuracies, move
for the same to be rectified, prior to the agreed/scheduled initial presentation of evidence24;
D. Thereafter, move for the setting of the case for trial to commence, with at least fifteen (15)
days to prepare for the same, but likewise making sure that the initial presentation of
evidence be set within thirty (30) days from receipt of the Pre-trial order25;
E. In the event that the pre-trial has already been scheduled and the complainant fails to
appear despite due notice, move for the termination of the pre-trial and the setting of the
case for trial.

ARTICLE 6. Time Limit for Trial. – When the case is set for trial by the Court, the Public
Attorney shall take note and see to it that the case is set for continuous trial on a weekly or other short
term trial calendar at the earliest possible time, EXCEPT for cases falling under the Rules of Summary
Procedure.

The entire trial period shall not exceed one hundred eighty (180) days from the first day of trial
for cases tried under regular procedure, and sixty (60) days26 for cases tried under the Judicial
Affidavit Rule, EXCEPT when the trial court is authorized in writing by the Chief Justice or by the
Court Administrator.

ARTICLE 7. When the Accused Enters a Plea of Not Guilty. – If the accused enters a plea of
not guilty, the Public Attorney has at least fifteen (15) days to prepare for trial, which shall commence
within thirty (30) days from receipt of the pre-trial order.

ARTICLE 8. Exclusions. – The Public Attorney shall take note of the period set forth in R.A.
8493 for the Speedy Trial and/or Resolution of cases, and shall see to it that only the allowable periods
of delay27 as provided in Section 10 thereof be excluded from computing the time within which trial
must commence.

22
Section 9. Application of rules to criminal actions. – (a) This rule shall apply to all criminal action: (1) where the maximum
of the imposable penalty does not exceed six years; (2) where the accused agrees to the use of judicial affidavit
irrespective of the penalty involved; or (3) with respect to the civil aspect of the actions, whatever the penalties involved are.
23
Section 2 (a) and 9 (b) and (c) A.M. 12-8-8-SC (Judicial Affidavit Rule) -
24
Section 2. Rule 118, Rules of Court. Pre-trial agreement. — All agreements or admissions made or entered during the
pre-trial conference shall be reduced in writing and signed by the accused and counsel, otherwise, they cannot be used
against the accused. The agreements covering the matters referred to in section 1 of this Rule shall be approved by the
court.
25
Section 1. Rule 119, Rules of Court. Time to prepare for trial. — After a plea of not guilty is entered, the accused shall
have at least fifteen (15) days to prepare for trial. The trial shall commence within thirty (30) days from receipt of the pre-trial
order. (sec. 6, cir. 38-98)
26
The court shall terminate the regular trial within one hundred eighty (180) days, or the trial by judicial affidavits within sixty
(60) days, reckoned from the date trial begins, minus the excluded delays or postponements specified in Rule 119 the Rules
of Court and the Speedy Trial Act of 1998. [A.M. 12-11-2-SC, Sec. 8(e)]
27
Section 10. Exclusions. The following periods of delay shall be excluded in computing the time within which, trial must
commence:
(a) Any period of delay resulting from other proceedings concerning the accused, including but not limited to the
following:
1. Delay resulting from the examination of the physical and mental condition of he accused;
2. Delay resulting from proceedings with respect to other criminal charges against the accused;
ESS.M.002/REV.1
 ARTICLE 9. Time Limit Following an Order for New Trial. – If there is an order for the
accused to be tried again, the Public Attorney shall see to it that the trial shall commence within thirty
(30) days from notice of the order; except when witnesses are unavailable, or other factors make trial
within thirty (30) days impractical; in which case, the period may be extended, but such extension
shall not exceed one hundred eighty (180) days from notice of the order for new trial28.

ARTICLE 10. Remedy Where the Accused is Not Brought to Trial Within the Time Limit. –
If an accused is not brought to trial within the time limit required by Section 729 of R.A. 8493, the
Public Attorney shall move to dismiss the charge/information on the ground of the denial of his/her
right to speedy trial. The Public Attorney shall prove the violation of the time limits set by the Act,
and rebut that the delay is attributable to any allowed exclusion from the period set by law.

Where the accused is detained and the time limits are not observed, the Public Attorney should
move to have the case dismissed on the ground of denial of the right to speedy trial30.

Where the delays and non-observance of the time limits arise out of the absence of an essential
witness, under such conditions as laid out in Sec. 10, A.M. -12-11-2-SC, the Public Attorney may
move for the provisional dismissal of the case, with the express consent of the accused31.

3. Delay resulting from extraordinary remedies against interlocutory orders;

4. Delay resulting from pre-trial proceedings; provided, that the delay does not exceed thirty (30) days;
5. Delay resulting from orders of inhibition, or proceedings relating to change of venue of cases or transfer
from other courts;
6. Delay resulting from a finding of the existence of a prejudicial question; and,
7. Delay reasonably attributable to any period, not to exceed thirty (30) days, during which any proceeding
concerning the accused is actually under advisement.
(b) Any period of delay resulting from the absence or unavailability of the accused or an essential witness.
For purposes of this subparagraph, an accused or an essential witness shall be considered absent when
his/her whereabouts are unknown and, in addition, he/she is attempting to avoid apprehension or prosecution or
his/her whereabouts cannot be determined by due diligence. An accused or an essential witness shall be
considered unavailable whenever his/her whereabouts are known but his/her presence for trial cannot be obtained
by due diligence or he/she resists appearing at or being returned for trial.
(c) Any period arising from the fact that the accused is mentally incompetent or physically unable to stand
trial;
(d) If the information is dismissed upon motion of the prosecution and thereafter a charge is filed against
the accused for the same offense, or any offense required to be joined with that offense, any period of delay from
the date the charge was dismissed to the date the time limitation would commence to run as to the subsequent
charge had there been no previous charge.
(e) A reasonable period of delay when the accused is joined for trial with a co-accused over whom the
court has not acquired jurisdiction, or as to whom the time for trial has not run and no motion for severance has
been granted.
(f) Any period of delay resulting from a continuance granted by any justice or judge motu proprio or on
motion of the accused or his/her counsel or at the request of the public prosecutor, if the justice or judge granted
such continuance on the basis of his/her findings that the ends of justice served by taking such action outweigh
the best interest of the public and the defendant in a speedy trial. No such period of delay resulting from a
continuance granted by the court in accordance with this subparagraph shall be excludable under this Sec. unless
the court sets forth, in the record of the case, either orally or in writing, its reasons for finding that the ends of
justice served by the granting of such continuance outweigh the best interests of the public and the accused in a
speedy trial.
28
Section 5, Rule 119, Rules of Court
29
Time Limit Between Filing of Information and Arraignment and Between Arraignment and Trial. - The arraignment
of an accused shall be held within thirty (30) days from the filing of the information, or from the date the accused has
appeared before the justice, judge or court in which the charge is pending, whichever date last occurs. Thereafter, where a
plea of not guilty is entered, the accused shall have at least fifteen (15) days to prepare for trial. Trial shall commence within
thirty (30) days from arraignment as fixed by the court. x x x.
30
Section 9, A.M. 12-11-2-SC - The case against the detained accused may be dismissed on the ground of denial of the
right to speedy trial in the event of failure to observe the above time limits.”
31
Section 10, A.M. 12-11-2-SC. (a) When the delays are due to the absence of an essential witness whose whereabouts
are unknown or cannot be determined and, therefore, are subject to exclusion in determining if, compliance with the
prescribed time limits which caused the trial to exceed one hundred eighty (180) days, the court shall provisionally dismiss
the action with the express consent of the detained accused.
ESS.M.002/REV.1
 An essential witness is one whose testimony dwells on the presence of some or all of the
elements of the crime and whose testimony is indispensable to the conviction of the accused32.

The Motion to Dismiss on the ground that the accused was not brought to trial within the time
limit shall be filed by the Public Attorney prior to the trial or entry of a plea of guilty; otherwise, such
failure to so move shall constitute a waiver of the right of dismissal under Section 13, R.A. 8493.

ARTICLE 11. Duty of Public Attorney Where the Accused Has Served the Minimum
Imposable Penalty. – Where the accused has been detained for a period at least equal to the minimum
of the penalty for the offense charged against him, without the court having motu proprio ordered his
release, the Public Attorney shall file a motion for the release of the accused on his own
recognizance33.

CHAPTER IV
LEGAL ASSISTANCE TO CHILDREN IN
CONFLICT WITH THE LAW (CICL)

ARTICLE 1. Scope of Legal Assistance. – Legal assistance that the Public Attorneys shall
provide to qualified CICLs includes the following:

a) Appearing as counsel for the CICL on initial contact or during custodial investigation, and
before the courts, prosecutor’s office, and other quasi-judicial bodies;

b) Preparing pleadings, affidavits, sworn statements, and the like, necessary in the defense of
the CICL;

c) Coordinating with the Department of Social Welfare and Development, the Local Social
Welfare Officers in the Local Government Units, and other concerned agencies to procure
the immediate release of the CICL under detention, or who is otherwise deprived of liberty,
to demand the prompt submission of discernment report and intervention or rehabilitation
programs for the CICL, and to prevent any delay in the diversion case before the barangay
level; and,

d) Such other action/s relative to the foregoing.

ARTICLE 2. Legal Assistance to CICL.

Public Attorneys shall provide legal assistance to CICLs in the following instances:

(b) When the delays are due to the absence of an essential witness whose presence cannot be obtained by due diligence
though his whereabouts are known, the court shall provisionally dismiss the action with the express consent of the detained
accused provided:
(1) the hearing in the case has been previously twice postponed clue to the non-appearance of the
essential witness and both the witness and the offended party, if they are two different persons, have
been given notice of the setting of the case for third hearing, which notice contains a warning that the
case would be dismissed if the essential witness continues to be absent; and
(2) there is proof of service of the pertinent notices of hearings or subpoenas upon the essential witness
and the offended party at their last known postal or e-mail addresses or mobile phone numbers.
(c) For the above purpose, the public or private prosecutor shall first present during the trial the essential witness or
witnesses to the case before anyone else. An essential witness is one whose testimony dwells on the presence of some or
all of the elements of the crime and whose testimony is indispensable to the conviction of the accused.
32
As defined in Paragraph (c), Section 10 of A.M. No. 12-11-2-SC
33
Rule 114, Section 16, paragraph 3 and Section 5, R.A. 10389 (Recognizance Act of 2012)
ESS.M.002/REV.1
 a) When placed under detention or otherwise deprived of liberty, and is in immediate need of
counsel;
b) When placed under custodial investigation without the assistance of counsel;
c) When the Public Attorney is designated as counsel de oficio for purposes of arraignment,
pre-trial, or promulgation of decision and suspension of sentence; and,
d) Other cases of similar nature.

ARTICLE 3. Stages in the Rendition of Legal Assistance. –

Section 1. – On Initial Contact.

When the CICL is Qualified for Legal Assistance. – In the course of his/her regular
visitation in police stations, jails and other detention centers, or upon receipt of the information
that a CICL has been arrested, or is in the custody of the Police, the Public Attorney shall
determine if the CICL is represented by counsel. If he/she is not represented by a counsel, the
Public Attorney shall, as soon as possible:

a) Conduct the initial interview of the CICL, advising him/her of his/her rights under the
existing laws, and exert efforts to ascertain his/her actual age, through his/her parents,
guardians or the social worker concerned;

a.1. In ascertaining the age of the CICL, the Public Attorney shall request the
production of the birth certificate, baptismal certificate, or other pertinent
documents. The age of the CICL may also be determined from the
testimonies of other persons, his/her physical appearance, his/her medical
or dental records, and other available relevant evidence.

a.2. If the age of the CICL is contested prior to the filing of the Information in
any appropriate court, the Public Attorney shall file a summary proceeding
case before the Family Court, or in its absence, before the appropriate
Regional Trial Court.

b) Demand for the immediate release of the CICL and refer his/her case to the local social
welfare officer for the conduct of an intervention program, in case he/she is fifteen (15)
years of age, or below the age of criminal responsibility at the time of the commission
of the offense.

In accordance with Section 58 of Republic Act No. 9344, the Public Attorney shall also
demand the immediate release of the CICL who is charged, and/or arrested for the
following acts:

I. Prostitution under Article 202 of the Revised Penal Code;

II. Mendicancy under Presidential Decree No. 1563;
III. Sniffing of rugby under Presidential Decree 1619; and,
IV. Violation of curfew ordinances and other status offenses.

c) Ensure that the CICL is detained separately from adults;

d) Ascertain the due execution by the enforcement officer of the duties imposed under
Sections 21 and 22 of Republic Act No. 9344, in the conduct of the initial investigation.

ESS.M.002/REV.1
 In case of violation, the Public Attorney shall immediately make representation or file
the appropriate administrative action before the proper forum.

Maintain a checklist to be attached to the Case History (PAO Form No. 4), for
immediate determination of due compliance with the said duties, to curtail the
infringement of the rights of the CICL;

e) Ensure that the taking of the statement of the child shall be conducted in his/her
presence, the child’s parents, guardian or nearest relative, and the local social worker.

In the absence of the child’s parents, guardian or nearest relative, and the local social
welfare and development officer, the Public Attorney shall make sure that the initial
investigation shall be conducted in the presence of a representative of a non-
government organization, religious group, or member of the Barangay Council for the
Protection of Children (BCPC);

f) Require the referral, in proper cases, of the CICL for diversion before the barangay
under Sections 23 and 24 of Republic Act No. 9344; and,

g) Secure from the DSWD or the local social welfare and development officer or court-
appointed social worker, a copy of the case study report on the CICL, if one is
available.

Section 2. Compliance with Executive Order No. 633 dated July 16, 2007.

The Public Attorney, duly notified thereof, shall immediately file the necessary
“MOTION FOR IMMEDIATE RELEASE PURSUANT TO R.A. 9344 IN RELATION TO
E.O. NO. 633” of children who are fifteen (15) years of age and below, at the time of the
commission of the crime, who are detained in prison facilities of the Bureau of Jail
Management and Penology, Bureau of Corrections, provincial jails, and other detention cells,
in cases pending trial before the courts, or while undergoing inquest investigation before the
Prosecutor’s Office.

For prisoners who are detained by reason of final judgment, and who were fifteen (15)
years of age and below at the time of the commission of the crime, the Public Attorney
concerned shall file a “PETITION FOR IMMEDIATE RELEASE PURSUANT TO R.A. 9344
IN RELATION TO E.O. NO. 633” on behalf of such inmates before the appropriate court
which last disposed of the case.

Section 3. During Custodial Investigation.–

3.1. Representation of the CICL - Upon information of the taking of a CICL into
custody, the Public Attorney shall, at all times, be present when the CICL is under
investigation by the authorities, and shall assist in the protection of his/her rights
under Section 2 of Republic Act No. 7438 (An Act Defining Certain Rights of
Persons Arrested, Detained or Under Custodial Investigation as well as the Duties
of Arresting, Detaining and Investigating Officers, and Providing Penalties for
Violations Thereof).

3.2. Remedies In Case Of Violation. - In case of any violation by the investigating

officer in the conduct of the custodial investigation, the Public Attorney shall
immediately make proper manifestation before the concerned office to which the
ESS.M.002/REV.1
 erring investigating officer belongs, and/or file the necessary appropriate civil,
criminal or administrative action against said officer.

Section 4. During Inquest Proceedings and Preliminary Investigation. –

4.1. Claim of torture or ill-treatment. Action to be taken. – During the conduct of

inquest proceedings or preliminary investigation, where an alleged torture or ill-
treatment was made at the time of the arrest or detention of the CICL, the Public
Attorney shall immediately make the proper manifestation and recommend the
investigation of the same to the prosecutor.

a. Responsibilities during inquest proceedings or preliminary investigation – In

the event that diversion proceedings fail, and the prosecutor conducts inquest
proceedings or preliminary investigation because (a) the CICL does not qualify
for diversion; (b) when the CICL, his/her parents or guardian do not agree to
diversion as specified under Sections 27 and 28 of Republic Act No. 9344; and
(c) when the prosecutor, after considering the assessment and recommendation of
the social worker, determines that diversion is not appropriate for the CICL, the
Public Attorney, upon having been informed of the service of the subpoena and
the accompanying documents, shall:

I. Obtain copy of the records and other documents relevant to the case;
II. Prepare the counter-affidavit and affidavit/s of his/her witness/es, and
other supporting documents;
III. Obtain a copy of the birth certificate of the CICL from the Civil
Registrar of the locality where the child was born, or the Philippine
Statistics Authority (PSA);
IV. Assist in the preparation of the Waiver required under Article 125 of the
Revised Penal Code, when the circumstances surrounding the case and
the defense of the CICL justify the conduct of a preliminary
investigation;
V. Make immediate and constant verification from the handling prosecutor
of the status of the case, in order that it be given preferential attention in
its resolution;
VI. Ensure the observance of procedural requirements during the
investigation; and,
VII. Appear as counsel for the CICL during clarificatory conference, if
necessary, to ensure the protection of his rights.

4.2. Dismissal of the case in the absence of criminal responsibility. – When proper,
the Public Attorney shall move for the dismissal of the case for which the CICL is
undergoing inquest proceedings or preliminary investigation, under Sections 6
and 58 of Republic Act No.9344.

Section 5. Diversion. –

5.1. Diversion when the case is not yet filed in court. – Where the CICL is above
fifteen (15) years of age, and the imposable penalty for the crime for which the
CICL is charged is not more than six (6) years of imprisonment, and the case is
undergoing investigation before the prosecutor’s office, the Public Attorney shall,
with the consent of the CICL’s parents/guardian, move for the referral of the case
to the Katarungan Pambarangay or the local social welfare and development
ESS.M.002/REV.1
 office for the conduct of diversion proceedings. The system of diversion, as
provided under Section 23 (a) and (b) of Republic Act No. 9344 shall apply, and
the Public Attorney shall explain the same to the CICL and his/her
parents/guardian, in the dialect known and understood by them.

5.2. Diversion when the case is filed in court. – Where the CICL is above fifteen (15)
years of age, and he/she acted with discernment and the imposable penalty for the
crime for which he/she is charged exceeds six (6) years but not more than twelve
(12) years of imprisonment, regardless of the fine or fine alone, regardless of the
amount, and before arraignment, the Public Attorney shall file a motion before the
court for the holding of diversion proceedings. In all hearings conducted by the
diversion committee, the Public Attorney shall be present to safeguard the rights
of the CICL.

Section 6. Filing of the Complaint or Information in Court. –

6.1. Standard Procedures in the Initial Stages of the Case. –

In all criminal cases where a CICL is involved, the Public Attorney, after
examination of the records of the case, shall:

a) Ensure the immediate and prompt assignment of the case to a Family Court;
b) Move for the quashal or dismissal of the case, if the CICL is exempt from
criminal responsibility under Sections 6 and 58 of Republic Act No. 9344;
c) File a motion for psychiatric evaluation of the CICL if at any time, the Public
Attorney is convinced, through the manifestation of the CICL, that he/she is
not fit to stand trial;
d) Move for the immediate release of the CICL on recognizance to his/her
parents or other suitable persons;
e) Before arraignment, file a motion to refer the case for diversion proceedings
when the imposable penalty of the offense for which the CICL is charged, is
imprisonment of not more than twelve (12) years, regardless of the fine
which may be imposed or the fine alone, regardless of the amount; and,
f) Move for the setting of the case for arraignment, which shall be scheduled
not later than seven (7) days from the time of the filing of the
information, in accordance with Section 27 of the rules on Juveniles in
Conflict with the Law.

6.2 Arraignment of the CICL. – When the case of the CICL is called for arraignment,
the Public Attorney shall:

a) Manifest for the conduct of the arraignment on the chambers of the presiding
judge, or in the court sala with the exclusion of the public;
b) Move for the setting of the pre-trial conference at the earliest available date
possible in the calendar of the court, when a plea of not guilty is entered by
the CICL; and,
c) Invoke all available mitigating circumstances, when a plea of guilty was made
by the CICL for the appreciation of the court in the imposition of the penalty.

6.3. Pre Trial. -The Public Attorney shall afford protection to the rights of the CICL
during plea-bargaining, and shall make certain that there is full comprehension on
the part of the CICL and his parents or guardian, of the consequences and results
of any agreement or compromise that they may enter into.

ESS.M.002/REV.1
 6.4. Trial.- In all proceedings and hearings conducted on the caseof the CICL, the
Public Attorney shall afford protection to the rights of the CICL, most
importantly, his right to privacy and to demand confidentiality of his records in
accordance with Section 12 of Republic Act No. 8369 (An Act Establishing
Family Courts, Granting them Exclusive Original Jurisdiction over Child and
Family Cases, amending Batas Pambansa Bilang 129, as amended, otherwise
known as the Judiciary Reorganization Act of 1980, Appropriating Funds
Therefor and for Other Purposes). The Rule on Examination of a Child Witness
shall also be observed by the Public Attorney when the CICL will testify in court.

6.5. Promulgation of Judgment. – During the promulgation of judgment, the Public

Attorney shall:

a) Move for the holding of the promulgation of judgment in the chambers of the
presiding judge, or in the court sala with the exclusion of the public, and that
no media coverage shall be permitted;

b) Move for the presence of the parents/guardian of the CICL and a local social
welfare and development officer or a court-appointed social worker during
promulgation, whenever possible;

c) Demand for the automatic suspension of sentence, or when applicable, for

probation, when a verdict of conviction is meted against the CICL, in
accordance with Presidential Decree No. 603 (Child and Youth Welfare
Code); and,

d) When suspension of sentence is not possible and while awaiting resolution on

his petition for probation, coordinate with a local social welfare and
development officer, or a court-appointed social worker, for his commitment
to a suitable youth rehabilitation center or youth detention home, and to this
end, make proper representation in court for the transfer of the CICL.

6.6. Discharge of the CICL. – Upon favorable recommendation of a local social

welfare and development officer or court-appointed social worker, or in cases of
CICL proceeded against for violation of Republic Act No. 9165 (Comprehensive
Dangerous Drugs Act of 2002), upon favorable recommendation of the
Dangerous Drugs Board, the Public Attorney shall file with the Family Court a
motion to dismiss the case and for immediate issuance of an Order of Final
Discharge in favor of the CICL, who has been issued disposition measures34.
However, if the CICL failed to comply therewith, or has not been rehabilitated,
and whenever practicable, before the execution of judgment, the Public Attorney
shall make representation for another opportunity to be afforded to the CICL to
comply with the disposition measures, or to undergo rehabilitation.

After the lapse of two (2) years from the date of the Closure Order, or the Final
Discharge of the CICL, and there is no pending case involving moral turpitude
filed against him during the said period, the Public Attorney shall move for the
permanent sealing of his records in court, and in all other offices and agencies
that dealt with the case.

34
The phrase “before he has reached 18 years of age” was removed because it is a surplusage. A CICL who has
undergone a disposition program and is discharged presupposes that the CICL meets/has met the age requirement.
ESS.M.002/REV.1
 Section 7. Recording and Reporting of Cases. –

7.1. Office Logbook and recording system for cases involving CICL. – Each PAO
District Office shall maintain a separate logbook and recording system for cases
involving CICLs. The logbook and recording system shall serve as a directory
for these kind of cases handled by the Office. At the same time, it shall also be a
guide/reference for Public Attorneys in accepting or declining a case involving a
CICL, due to conflict of interest.

The Public Attorney shall cause to be entered in the Logbook the following data:

Entry No.
Date Received
Name and Address of the CICL
Date and Place of Birth
Gender
Name and Address of the Plaintiff/Complainant
Name and Address of the Parents/Guardian
Offense Charged
Assistance Given/Remarks

7.2 Reporting of Cases. – The Public Attorney shall include in his/her monthly
performance report, the termination of the case involving the CICL at the time
of the promulgation of judgment or suspension of sentence, but the records of
the case shall remain active in a SPECIAL FILE for this purpose, until the
permanent sealing of the records has been ordered by the Court.

CHAPTER V
LEGAL ASSISTANCE TO WOMEN AND THEIR CHILDREN
SUBJECTED TO VIOLENCE UNDER REPUBLIC ACT NO. 9262
AND OTHER RELATED LAWS

ARTICLE 1. Legal Basis. -The Public Attorney’s Office shall extend legal assistance to
victims of violence against women and their children regardless of the indigency requirement.

Pursuant to the provisions of Sections 13 and 35 of Republic Act No. 9262, the woman or
victim may avail of the services of PAO in the filing of an application/petition for protection order
and/or civil action for damages. Where the applicant is already represented by a counsel de parte, PAO
may represent the other party.

ARTICLE 2. Legal Assistance to Women and Children Subjected to Abuse. – The assistance
of the Public Attorney’s Office to women and children who are victims of violence under RA No.
9262 shall be limited to the following services:

a) Legal advice or consultation;

b) Conduct of pre-litigation/mediation conference between the parties in cases

involving economic abuse, with the express consent of the victim and where there
is no imminent danger to her life and limb and those of her children;

ESS.M.002/REV.1
 c) Preparation of affidavits and other pertinent papers necessary to the filing of the
complaint for violence against women or children, petition/application for
protection order and/or civil action for damages;

d) Filing of petition/application for protection order;

e) Representation in courts in cases of petition for protection order and/or civil action
for damages.

ARTICLE 3. Handling of Cases - In the handling of cases involving violence to women and
their children, the First Come-First Served Policy shall be strictly observed.

ARTICLE 4. Procedure in Extending Legal Assistance to Women and Children Subjected to

Violence.

Section 1. Walk-In-Clients- For clients who seek the services of the Office, or who visit the
same for consultation, the following procedures shall be observed:

a. When a victim visits the Office to seek legal advice for a problem concerning violence
against women and their children, he/she shall be referred to a Public Attorney for
immediate action.

In filing the application/petition for protection order, the Public Attorney shall prepare
the pleadings, as well as the affidavits of the applicants and the witnesses in support
thereof.

b. If the person does not qualify for free legal assistance due to conflict of interest, he/she
should be referred to other public and/or free legal aid organization, and/or be duly
advised to seek the legal assistance of a counsel of his/her own choice;

c. The Public Attorney shall cause the entry in the Logbook for Cases of Violence
Against Women and Their Children the following data:

Entry No.
Date Received
Name & Address of Victim/Complainant
Name & Address of Parents/Guardian of the victim
Name & Address of Respondent
Assistance Given
Remarks

Each PAO District Office shall maintain a separate logbook for cases involving
violence against women and children. The logbook shall serve as a directory for cases
handled by the Office. At the same time, it shall also be a guide/reference for Public
Attorneys in accepting or refusing a case by reason of conflict of interest;

d. In an application/petition for protection order, the appearance and assistance of PAO

shall extend up to the final resolution of the case; and,

e. In the event a criminal Information is filed in court against the accused, as a result of
PAO’s assistance to the complainant at the prosecutor’s Office, the active prosecution
of the criminal case in court shall immediately be turned over to the public prosecutor.
ESS.M.002/REV.1
 Section 2. Where Appearance of PAO is Through Court Appointment.

Where an application/petition for protection order is filed in court through the assistance of any
person mentioned in Section 9 of RA 9262, and the Public Attorney is appointed by the court to
appear for the applicant/petitioner, he shall accept such appointment.

In case of conflict of interest, the handling Public Attorney shall withdraw his appearance, and
refer the applicant to other public and/or free legal aid organization or advise him/her to retain the
services of a counsel of his/her own choice.

CHAPTER VI
LEGAL ASSISTANCE TO POLICE OFFICERS
PURSUANT TO DOJ DEPARTMENT CIRCULAR NO. 78 DATED OCTOBER 26, 2009

ARTICLE 1. Coverage. - This Article shall apply to members of the Philippine National Police
holding the ranks of Police Officer I (PO1) to Senior Police Officer 4 (SPO4), in all cases where these
officials are sued in connection with the performance of their respective police duties and official
functions. For this purpose, the provisions on Indigency Test shall not apply.

ARTICLE 2. Legal Assistance. - The legal assistance that the Public Attorney shall extend
includes, but is not limited to, the following:

a) Legal advice and documentation;

b) Preparation of written explanation or any responsive pleading;
c) Legal representation in judicial, quasi-judicial and other administrative bodies.

ARTICLE 3. Procedure in Extending Legal Assistance.–

Section 1. Duties of a Public Attorney - When a police officer seeks legal assistance,
the Public Attorney shall:
a) Determine whether the officer is sued in connection with the performance
of his official duties.

a.1. If in the affirmative, the Public Attorney shall determine which district
office shall provide legal assistance and consider the following:

a.1.a. If the case is filed within the territorial jurisdiction of the said
district, the Public Attorney shall handle the case.

a.1.b. If otherwise, the same shall be referred to the district office having
territorial jurisdiction over the same;

a.2. If in the negative, Article 3 Chapter II hereof shall apply.

b) Require the police officer to submit the following:

b.1. Proof of his rank;

b.2. Copy of the Complaint, Information, or Charge Sheet and such other
documents in connection therewith; and
b.3. Evidence in support of his defense.
ESS.M.002/REV.1
 CHAPTER VII
LEGAL ASSISTANCE TO DELINQUENT CREDIT CARD HOLDERS
ARTICLE 1. Legal Assistance. – The legal assistance that the Public Attorneys shall extend
includes, but is not limited to, the following:

a) Legal advice and documentation;

b) Preparation of written explanation or any responsive pleading; and,
c) Legal representation in judicial, quasi-judicial and other administrative bodies.

ARTICLE 2. Provisional Legal Assistance - Pending qualification on the Merit and Indigency
Tests, Public Attorneys shall provide legal assistance to credit card holders in accordance with Article
4, Chapter II of this Manual.

ARTICLE 3. Stages in the Rendition of Legal Assistance. –

Section 1. Where Creditor has sent a Formal Demand for Payment

1. Duties of the Public Attorney - When a credit card holder seeks legal advice after
receiving a demand letter to pay, the public attorney shall:

a) Interview the credit card holder regarding his/her qualification to avail of

the services of the PAO and instruct him/her to provide proof of indigency;

b) Require the credit card holder to present a copy of the credit card
agreement, the statements of account/billing statement and other pertinent
documents, such as receipts, bank transfers or other documents evidencing
payment;

c) The Public Attorney shall acquaint himself/herself with the specifics of the
credit card obligation of the holder; such as:

1. The credit limit applied for and amount granted to the client;
2. The application of credit card extension, if any;
3. The total credit card receivables or amount due;
4. The “Minimum Amount Due” or “Minimum Payment Required;”
5. The total finance charges and interests applied to the account;
6. The total amount of purchases of the client using the credit card;
7. The demand letter, if any;
8. The amount paid by the client; and,
9. Such other pertinent information regarding the obligation.

d) Consider and discuss with the holder possible means and terms of payment
or settlement of the credit card obligation;

e) Where advisable, draft, sign and serve a reply to the creditor, and consider
applicable jurisprudence, provisions of the Civil Code, Republic Act No. 3765
(An Act to Require the Disclosure of Finance Charges in Connection with
Extension of Credit), such other applicable laws and government policies. The
Public Attorney shall, as far as practicable, incorporate in the reply a fair and
feasible offer/proposal for settlement;
ESS.M.002/REV.1
 f) Where there is an agreement between the credit card issuer and the holder
regarding the settlement of the obligation, discuss with the holder, the terms
thereof, and its effects/consequences; and,

g) Where the holder is insolvent, said fact and its legal effects shall be raised
in the reply.

2. Latest Jurisprudence as Guide- In giving advice, drafting of reply and discussing the
practicability and terms of the proposal/offer of settlement, the Public Attorney should
be guided by the principles enunciated by the latest jurisprudence as regards excessive
and unconscionable interest rates.

Section 2. When a case for collection is already filed in Court. –

1. For claims not in excess of Php 200,000.0035 and the Rules of Procedure for Small
Claims is applicable. – The Public Attorney shall assist the credit card holder in
making a reply or the drafting of the Verified Answer, ensuring that all the necessary
documents are attached thereto, and that said responsive pleading is seasonably filed.

2. When the ordinary Rules of Procedure Apply. – The Public Attorney shall prepare and
file the necessary Answer to the complaint. When grounds exist, Counterclaims shall
be pleaded in the answer. The Public Attorney shall, likewise, include in the
Counterclaim, the allowable claims for Attorney’s Fees pursuant to the PAO Law
(R.A. 9406); and,

3. When the credit card holder is insolvent. – In every case of collection filed against the
credit card holder who is insolvent, the said fact shall be raised as a defense and proof
of such insolvency shall be attached and made an integral part of the Answer.

Section 3. When the Credit Card Holder is Criminally Prosecuted. –When a complaint is filed
before the Prosecutor’s Office, or an Information is filed in Court against a credit card
holder for a credit card related offense, the provisions of the Speedy Trial Act shall be
observed.

CHAPTER VIII
STANDARD OFFICE PROCEDURES TO BE OBSERVED IN THE SERVICE OF
SUMMONS
UPON ADVERSE PARTIES PURSUANT TO A.M. NO. 11-10-03-O AND R.A. 9406

ARTICLE 1
PURPOSE AND APPLICABILITY

Section 1. Purpose. - This Memorandum Circular35a is issued for the purpose of setting forth
and defining the guidelines and procedures to be observed by the Public Attorney’s Office personnel
in the service of summons upon the adverse party in civil cases filed by public attorneys in
behalf of qualified PAO clients, in light of the En Banc Resolution of the Supreme Court in
Administrative Matter No. 11-10-03-O in relation to Sec. 6 of R.A. 9406 (PAO Law) and Section 3
Rule 14 of the Rules of Court, to the end that the constitutional mandate that no person shall be
denied access to the courts by reason of poverty be effected, fully served and realized.

35
Section 2 of the 2016 Revised Rules of Procedure for Small Claims Cases, effective February 1, 2016
35a
Memorandum Circular No. 001 Series of 2014, effective May 22, 2014

ESS.M.002/REV.1
 Section 2. Applicability. – This Memorandum Circular shall only be applicable to civil cases
instituted by the Public Attorney’s Office for and in behalf of qualified PAO Clients who cannot
afford to pay the sheriff’s expenses.

ARTICLE 2
DEFINITION OF TERMS

Section 1. Definition of terms. – For the purposes of this Memorandum Circular, the
following terms shall mean:

a. Summons – The writ by which a defendant is summoned. A notice to the person that an action
against him has begun, and that judgment will be taken against him if he fails to answer within
a given date36;

b. Filing Attorney – The public attorney who makes, signs and files the complaint;

c. Resident Attorney – The public attorney who is permanently assigned to appear before and
handle all the cases involving qualified PAO clients before a particular branch of the court;

d. Territorial limits of the district or sub-district office – The geographic coverage of a district or
sub-district office;

e. Reasonable time – “so much time as is necessary under the circumstances for a reasonably
prudent and diligent man to do, conveniently, what the contract or duty requires that should be
done, having a regard for the rights and possibility of loss, if any, to the other party”37;

f. Personal service on defendant – actual delivery or tender of summons to the defendant

personally38;

g. Residence – the terms “dwelling house” or “residence” are generally held to refer to the time
of service; hence, it is not sufficient “to leave a copy at defendant’s former dwelling house,
residence or place of abode, as the case may be, after his removal therefrom. They refer to the
place where the person named in the summons is living at the time when the service is made,
even though he may temporarily be out of the country at the time39 ;

h. Office or regular place of business – refer to the office or place of business of the defendant at
the time of service40;

i. A person of suitable age and discretion – one who has attained the age of full legal capacity
(18 years old) and is considered to have enough discernment to understand the importance of a
summons and has the ability to make decisions representing a responsible choice and
understands what is lawful, right or wise. Such person must know how to read and understand
English to comprehend the import of the summons, and fully realize the need to deliver the
summons and complaint to the defendant at the earliest possible time for the person to take
appropriate action, and must have the “relation of confidence” to the defendant, ensuring that

36
Philippine Legal Encyclopedia, Jose Agaton R. Sibal, Central Lawbook Publishing Company Incorporated, Quezon City,
Philippines, 1986, page 1017
37
Ma. Imelda Manotoc vs. Hon. Court of Appeals and Agapita Trajano, G.R. No.130974, August 16, 2006, citing Far
Eastern Realty Investment, Inc. v. CA, G.R. No. L-36549, October 5, 1988, 166 SCRA 256
38
Page 9, A Handbook for Sheriffs, Philippine Judicial Academy, October 2003
39
Page 10, Id
40
Ibid
ESS.M.002/REV.1
 the latter would receive or at least be notified of the receipt of the summons41 ;

j. Domestic private juridical entity – a corporation, partnership or association organized under

the laws of the Philippines;

k. Public corporations – those formed or organized for the government of a portion of the state42;
and,

l. Foreign private juridical entity – one formed, organized or existing under any laws other than
those of the Philippines and whose laws allow Filipino citizens and corporations to do business
in its own country or state43 and which has transacted business in the Philippines.

ARTICLE 3
DUTIES OF THE PUBLIC ATTORNEY

Section 1. Duties of the filing Public Attorney

A. Attach a written request in the complaint or petition (Annex A).

B. Ascertain where case is raffled and make the necessary coordination and transfer of
the case to the resident Public Attorney of the said court.

C. Should a defendant or any of the defendants in a case reside outside the territorial
jurisdiction of the PAO district office which filed the complaint, the filing Public
Attorney shall include in the written request (Annex A), duly noted/approved by
the District Public Attorney, that the summons will be served by another district
office or offices.

Section 2. Duties of the resident Public Attorney.

A. After the turn-over of the case, the resident Public Attorney shall coordinate with
the Clerk of Court for the issuance of the summons.

B. Upon receipt of the summons together with the copy of the complaint and its
attachments, the resident Public Attorney shall immediately turn over the same to
the process server for immediate service to the adverse party.

C. In cases referred to in Title 3, Section 1.C., the original of the summons and
copies of the same shall be transmitted to the concerned district office together
with an indorsement letter duly noted/approved by the District Public Attorney.
The expenses incurred in the said transmittal shall be duly documented and the
receipts for the same shall be included in the report of expenses incurred in the
service, as set forth in No. 4, Section 2 of Title 4 of this Memorandum Circular.

ARTICLE 4
SERVICE OF SUMMONS BY THE PAO PROCESS SERVER

41
Ma. Imelda Manotoc vs. Hon. Court of Appeals and Agapita Trajano, G.R. No.130974, August 16, 2006
42
Section 3, Act No. 1459, The Corporation Law
43
taken from Section 123, BP Blg. 68, Corporation Code

ESS.M.002/REV.1
 Section 1. Designation of PAO Process Server. – Upon the recommendation of the Regional
Public Attorney/OIC and the approval of the Chief Public Attorney, one (1) personnel of the District
Office shall be designated as the process server of the said district.

The designated process server of the PAO district/sub-district shall have completed at least two
(2) years of college education, has at least one (1) year of relevant experience, and shall have at least
four (4) hours of relevant training44.

Section 2. Duties of the PAO Process Server. – The PAO process server for each district/sub-
district shall have the following functions:

1. Receive the copy of the summons from the resident Public Attorney and acknowledge receipt
of the same, indicating the date and time of receipt;

2. Serve a copy of the summons to the defendant/s;

3. Make a return of the service of the summons within five (5) days therefrom45 and submit the
same to the Clerk of Court of the branch where the case is raffled, copy furnished the resident
Public Attorney; and in cases where the summons was served by another district office, the
process server shall transmit the same to the district office of origin, duly noted by his District
Public Attorney/OIC, for appropriate action.

4. Keep a complete record of the expenses incurred in the service of the summons, with all the
supporting documents, and submit the same to the Branch Clerk of Court, using the attached
form Annex “B”, with a request that they be attached to the records of the case, copy
furnished the resident Public Attorney.

Section 3. Service in person on defendant/s. – As much as practicable, the PAO process

server shall serve summons upon the defendant/s in a civil action by handing a copy thereof to the
defendant/s in person, or, if he refuses to receive or sign for it, by tendering it to him46.

In actions in personam, the service upon the defendant, who is actually in the Philippines need
not be effected at his actual residence at the time of the service of summons. It is enough that a copy
of the summons be handed personally to the defendant wherever in the country he may be found47.

The defendant who was served a copy of the summons shall be made to sign the original of the
summons to be returned to the court. Should the defendant refuse to receive the summons or sign the
original, the said fact shall be noted by the process server in the return of service of summons.

After the process server shall have successfully served a copy of the summons upon the
defendant/s, he shall within five (5) days48 submit a return of the summons to the Court, specifying
which papers were served, for which purpose, he shall use the form, Process Server’s Return of
Summons, Annex “C” of this Memorandum Circular.

44
based on a footnote in page 5 of A Handbook for Sheriffs, Philippine Judicial Academy, October 2003
45
Section 4, Rule 14 of the Rules of Civil Procedure
46
Section 6, Rule 14
47
Sansio Phils., Inc. vs. Sps. Alicia & Leodegario Mogol, Jr., G.R. No. 177007, July 14, 2009, citing several cases. “It is
well-established that summons upon a respondent or a defendant must be served by handing a copy thereof to him in
person or, if he refuses to receive it, by tendering it to him. Personal service of summons most effectively ensures that the
notice desired under the constitutional requirement of due process is accomplished. The essence of personal service is the
handing or tendering of a copy of the summons to the defendant himself, wherever he may be found; that is, wherever he
may be, provided he is in the Philippines.

ESS.M.002/REV.1
 48
Section 4, Rule 14

ESS.M.002/REV.1
 Section 4. Substituted service. – If, for justifiable causes, the defendant cannot be served
within a reasonable time as provided for in Section 6 of Rule 14 of the Rules, service may be effected
(a) by leaving copies of the summons at the defendant’s residence with some person of suitable age
and discretion then residing therein, or (b) by leaving copies at the defendant’s office or regular place
of business with some competent person in charge thereof49.

Personal service of summons should and always be the first option50. Substituted service of
summons shall only be resorted to in the event that despite making three (3) attempts to serve
summons in person to the defendant on at least two (2) different dates, and after the exercise of due
care, utmost diligence and reasonable promptness and speed, with the process server using
resourcefulness, perseverance and canniness, personal service remains unsuccessful51.

Section 5. Substituted service at residence of defendant, how made. – The substituted service
of the summons at the residence of the defendant shall be made by leaving a copy of the same upon a
person of suitable age and discretion then residing therein52.

The PAO process server must accomplish the Return, and the same shall describe the
following53:

1. On the failure of personal service:

a. facts and circumstances surrounding the attempted personal service;

b. the efforts made to find the defendant;
c. a clear and detailed narration of the reasons behind the failure;
d. the dates and times, and the number of the attempts on personal service;
e. the inquiries made to locate the defendant;
f. the name/s of the occupants of the alleged residence or house of defendant;
g. all other acts done, though futile, to serve the summons on defendant; and,
h. the reasons for failure of personal service and its impossibility;

2. On the person on whom substituted service was made at residence of defendant:

a. name;
b. the person’s relationship to the defendant; and,
c. whether the said person comprehends the significance of the receipt of the summons and
his duty to immediately deliver the same to the defendant, or at least inform the latter of the
former’s receipt of the summons.

Section 6. Substituted service at the defendant’s office or regular place of business, how
made. – If the PAO process server makes substituted service of summons at the defendant’s office, he
must make sure that the summons will be served on a competent person in charge of the place, either
the one managing the office or business of defendant, such as the president or manager; and such
individual must have sufficient knowledge to understand the obligation of the defendant in the
summons, its importance, and the prejudicial effects arising from inaction on the summons. The
details regarding the person on whom substituted service is made must be stated in the return.

49
Section 7, Rule 14
50
Constantino Pascual vs. Lourdes S. Pascual, G.R. No. 171916, December 4, 2009
51
Constantino Pascual vs. Lourdes S. Pascual, G.R. No. 171916, December 4, 2009, citing Manotoc vs. Court of Appeals
52
Section 7, Rule 114
53
Ma. Imelda Manotoc vs. Hon. Court of Appeals and Agapita Trajano, G.R. No.130974, August 16, 2006, citing Domagas
vs. Jensen, G.R. No. 158407, January 17, 2005, 448 SCRA 663, 677, citing Lam v. Rosillosa, G.R. No. L-3595, May 22,
1950, 86 Phil. 447

ESS.M.002/REV.1
 Section 7. Service upon entity without juridical personality. – When persons associated in an
entity without juridical personality are sued under the name by which they are generally or commonly
known, service may be effected upon all the defendants by serving upon any one of them, or upon the
person in charge of the office or place of business maintained in such name54.

Section 8. Service upon domestic private juridical entity. – When the defendant is a
corporation, partnership or association organized under the laws of the Philippines with a juridical
personality, service may be made on the president, managing partner, general manager, corporate
secretary, treasurer, or in-house counsel55.

Section 9. Service upon foreign private juridical entities. – When the defendant is a foreign
private juridical entity which has transacted business in the Philippines, service may be made on its
resident agent designated in accordance with law for that purpose, or, if there be no such agent, on the
government official designated by law to that effect, or on any of its officers or agents within the
Philippines56.

Section 10. Service upon public corporations. – When the defendant is the Republic of the
Philippines, service may be effected on the Solicitor General; in case of a province, city or
municipality, or like public corporations, service may be effected on its executive head, or on such
other officer or officers as the law or the court may direct57.

Section 11. Return to be under oath. – The return to be accomplished by the PAO process
server shall be under oath58.

Section 12. The provisions of Rule 14 of the Rules of Court shall be suppletorily applied to this
Standard Operating Procedure.

CHAPTER IX
JUDICIAL AND QUASI-JUDICIAL CASES

ARTICLE 1. Procedure in Accepting Cases - The following shall be observed in the

acceptance of judicial and quasi-judicial cases:

1. Interview.– Persons seeking legal assistance shall be interviewed by a lawyer or

assigned personnel to ascertain if he is qualified. In addition to the required data in the
Interview Sheet, the applicant shall submit a copy of his latest income tax return, or other
proofs of income; or a Certificate of Indigency issued by the local office of the Department of
Social Welfare and Development, or by the Barangay Chairman having jurisdiction over the
residence of the applicant; and execute the Affidavit of Indigency printed at the back of the
Interview Sheet.

1.1. Control Number.- If the applicant is found to be qualified for legal assistance,
the case shall be assigned a control number. The numbering shall be
consecutive, starting from January to December of every year. The control
number shall indicate the Regional Office and District Office handling the case.

54
taken from Section 8, Rule 14
55
taken from Section 11, Rule 14
56
taken from Section 12, Rule 14
57
taken from Section 13, Rule 14
58
Section 18, Rule 14 which requires that if service is done by other than the sheriff or his deputy, the return has to be
sworn to
ESS.M.002/REV.1
 In the Central Office the numbering shall be undertaken by the Service Officer
concerned, i.e., FOS Service or SAC Service.

Example:

PAO Form No. 3 – Interview Sheet

Region : Dist. Office : Year : Month : Number

III : San Fdo. : 2010 : March : 298

ARTICLE 2. Court Assignments. - Public Attorneys shall be given specific court assignments
by the Regional Public Attorney or District Public Attorney. They are not allowed to handle cases or
appear in other courts without the approval of the District Public Attorney, if within the district, or by
the Regional Public Attorney, if the case is outside the district but within the region.

In cases where the client is residing in a place other than the venue of the case, the initiatory
pleadings shall be prepared by the district office having jurisdiction over the client’s residence.
Thereafter, the records shall be transmitted to the district office where the case is pending for the
handling of the case.

In cases involving national interest and security as determined by the Chief Public Attorney,
the District Head and the resident Public Attorney of a particular court where PAO clients are party
litigants shall be automatically designated as members of the Special Public Attorney’s Team created
for such purpose.59

ARTICLE 3. Handling of Cases.- The following policies shall be observed:

Section 1. First Come-First Served - Where both the complainant and respondent apply for
legal assistance and both are qualified, the first to seek assistance shall be given preference.

Section 2. Conflict of Interest -Where the PAO is precluded from accepting the case under the
conflict of interest rule, the applicant shall be duly informed and advised to seek the services of a
private counsel or legal aid organization.

Section 3. Official Business of Lawyers and Personnel -PAO lawyers and personnel who
leave the office during office hours to attend to cases, and/or other official business, must secure
written permission, as follows:

a) Lawyers and personnel in the Central Office shall secure prior written permission from
their Service Head for travel within Metro Manila, and from the Chief Public Attorney for
travels outside Metro Manila.

b) Field lawyers and personnel shall secure prior written permission from their District Public
Attorney for travels within the district, from their Regional Public Attorney for travels
outside the district but within the region, and from the Chief Public Attorney for travels
outside the region.

c) A District Public Attorney shall secure prior written permission from the Regional Public
Attorney, for travels outside the territory of his district but within the region, and from the
Chief Public Attorney, for travels outside the region.

59
Office Order No. 026 series of 2015
ESS.M.002/REV.1
 d) Service Heads and Regional Public Attorneys shall secure the prior written permission of
the Chief Public Attorney for their travels outside Metro Manila, and their regions,
respectively.

Section 4. Authority to Travel abroad - All lawyers and personnel who wish to travel outside
the country shall secure an Authority to Travel abroad from the Chief Public Attorney. The application
with complete attachments shall be received by the Central Office at least thirty (30) days before the
intended travel date, except in emergency cases.

Section 5. Signature on Pleadings. - All complaints, petitions, answers, replies and other
important pleadings to be filed in the lower courts, quasi-judicial bodies and other offices, must be
signed by the lawyer handling the case and co-signed:

a) In the District Offices – by the District Public Attorney

b) In the Regional Offices – by the Regional Public Attorney, or any senior lawyer in that
Office designated by him; and,

c) In the Central Office – by the Service Head or the senior lawyer designated by the former.

Section 6. Transfer of Cases. – Transfer of cases from one Public Attorney to another shall be
effected only upon approval of the Officer-in-Charge/District Public Attorney/Service Head/Regional
Public Attorney.

ARTICLE 4. Withdrawal of Representation. – A Public Attorney may, on justifiable

instances, withdraw representation of a client’s cause, upon approval of his superior, and through a
proper motion filed in Court.

Withdrawal may be warranted in the following situations:

1. In cases provisionally handled, where it is subsequently ascertained that the client is not
qualified for PAO services;

2. Where the client’s income or resources improve, and he no longer qualifies for
continued assistance;

3. When adequate proof is subsequently submitted, showing that the client’s allegation of
indigency is false or incorrect;

4. When the client subsequently engages a de parte counsel, or is provided with a de oficio
counsel;

5. When, despite proper advice from the Public Attorney, the client cannot be restrained
from doing things which the lawyer himself ought not to do, particularly with reference to
their conduct towards the courts, judicial officers, witnesses, and litigants (Canons of
Professional Ethics), or the client insists in having control of the trial, theory of the case,
or strategy in procedure, which would tend to result in incalculable harm to the interests of
the client; and

6. When it becomes apparent that the representation of the client’s cause will result in
conflicting interests, as where the adverse party had previously engaged the services of the

ESS.M.002/REV.1
 PAO, and the subject matter of the litigation is directly related to the services rendered to
the adverse party.

ARTICLE 5. Mediation, Arbitration and Conciliation60. ––

Section 1. Definition of Terms – for purposes of this Memorandum Circular, the following
terms shall mean:

a) Conciliation/Mediation - the process whereby a Public Attorney to whom a dispute is

referred, calls the parties thereto for a conference to discuss their differences and assists
them in developing mutually agreeable and beneficial solutions to their dispute.

b) Notice of Conciliation/Mediation - a written notice from a Public Attorney addressed to

the parties in a dispute calling them to a conference before the Public Attorney at a specific
place, date and time to discuss and find solutions thereto.

c) Compromise Agreement - a written agreement by which, in consideration of mutual

concessions, the parties terminate a controversy under such terms and conditions they
agreed upon.

Section 2. Coverage. – The Public Attorney’ s Office shall extend legal assistance to an
indigent requesting party or parties involved in a dispute for the purpose of mediation/conciliation.

Section 3. Subjects of Mediation/Conciliation.- All disputes except those already filed in

courts.

ARTICLE 6. MEDIATION/CONCILIATION PROCEDURE

Section 1. Initial Interview. – The initial interview of the requesting party or parties shall be
conducted by the staff, or in his/her absence, by the Public Attorney to determine if qualified under the
Indigency Test.

Section 2. Referral to the Public Attorney. – The requesting party or parties shall be referred
to the Public Attorney who shall determine if the matter is proper for conciliation/mediation. If
appropriate, the Public Attorney shall issue a Notice of Mediation/Conciliation to the parties indicating
therein the place, date and time for the conduct of the same.

Section 3. Personal Appearance of Parties. – The Mediation/Conciliation shall be conducted

with both parties present. However, the parties may appear through their duly authorized
representative if justified by the circumstances.

In case the adverse party appears with counsel, the latter shall be informed that he can only
serve or act as his adviser for purposes of protecting his rights.

The Mediation/Conciliation shall be set at least three (3) times and if the adverse party shall
not appear without any justifiable cause, the appropriate action/petition may be filed before the proper
court of quasi-judicial body having jurisdiction over the subject matter of the dispute or complaint,
provided that the requesting party’s cause of action is meritorious and supported with sufficient
evidence.

60
PAO Revised Standard Procedure in Mediation and Conciliation, MC No. 001 Series of 2012
ESS.M.002/REV.1
 Unless an extension of time has been requested by either party on reasonable grounds, the
Public Attorney rendering mediation/conciliation services shall terminate the proceedings not later
than three (3) months from the acceptance of the case.

Section 4. Effect of a Party’s Failure to Appear.

a) Requesting Party/Complainant – The failure of the requesting party/complainant to

appear in the first scheduled Mediation/Conciliation shall cause the setting of the case for
another conference. If said failure was without justifiable reason, the handling Public
Attorney shall consider the case closed and terminated for lack of interest.

b) Adverse Party/ Respondent – In case the adverse party/respondent fails to appear for
three (3) consecutive scheduled Mediation/Conciliation without justifiable reason, the
Public Attorney shall evaluate the complaint and file the appropriate action in court or the
proper forum, if warranted.

Section 5. Conduct of the Mediation/Conciliation Proceedings. – During the

Mediation/Conciliation, the Public Attorney shall explain to the parties the importance and benefits of
the same and shall encourage them to come to an amicable settlement or compromise agreement not
contrary to law, public policy, customs and good morals. The Public Attorney shall, at all times, avoid
impropriety in the conduct thereof.

The Public Attorney conducting the mediation/conciliation shall record or cause the recording
of the material facts that transpired during the meeting and shall be signed by him and the parties and
attached to the folder of the case.

Section 6. Termination of the Mediation/Conciliation Proceedings. –

a. When the parties agree to a settlement, the handling Public Attorney shall, in their
presence, prepare a Compromise Agreement stating therein the terms and conditions
agreed upon. Before the parties and their witnesses affix their signature on the document,
the handling Public Attorney shall read and explain its contents, in a language or dialect
known and understood by them, giving emphasis to their corresponding duties and
obligations as well as the consequence for non-compliance therewith.

b. If no agreement is reached by the parties, the handling Public Attorney shall determine
whether or not a case should be filed in court or before a proper forum with the approval of
the District Head, if applicable.

ARTICLE 7. RECORDING AND REPORTING CASES

Section 1. Office Logbook and Recording System for Mediation/Conciliation. - A separate

logbook and recording system shall be maintained by the office conducting mediation/conciliation.

The logbook shall contain the following entries:

Entry No.
Date Received
Name, Gender, Age, Ethnicity, Contact Number and Address of Requesting
Party/Complainant
ESS.M.002/REV.1
 Name, Gender, Age, Ethnicity, Contact Number and Address of Adverse
Party/Respondent
Issue/s for Mediation/ Conciliation
Date of 1st Notice/Mediation/Conciliation
Date of 2nd Notice/Mediation/Conciliation
Date of 3rd Notice/Mediation/Conciliation
Recommendation
Results

Section 2. Reporting.- The Public Attorney shall include in the monthly report the number of
cases for conciliation/mediation received and the number of cases terminated.

ARTICLE 8. FINAL PROVISIONS

Section 1. Suppletory Application. The provisions of Memorandum Circular No. 007, Series
of 2010, otherwise known as the Code of Conduct for Public Attorneys and Employees, shall apply
herein in a suppletory manner.

CHAPTER X
APPEALS

ARTICLE 1. Decision to Appeal.– All appeals must be made upon the request of the client
himself, and only meritorious cases shall be appealed.

If the lawyer handling the case and his District Head find that there is no merit to the appeal,
the client should be immediately informed thereof in writing, and the record of the case turned over to
him, under proper receipt. However, if the client insists on appealing the case, the handling lawyer
should perfect the appeal, before turning over the records of the case to him.

If the case is meritorious, and the remedy is ordinary appeal, the Notice of Appeal should be
forthwith prepared and co-signed by the lawyer handling the case and his District Head. Where
the District Office concerned is housed in the same building as the Regional Office, the Notice of
Appeal should also be co-signed by the Regional Public Attorney.

Appeals by way of petitions under Rules 42, 43 and 45 of the 1997 Revised Rules of Court are
effected by the SAC Service by filing a motion for extension of time to file petition with the proper
appellate court.

Field lawyers shall not file any motion for extension of time to file petition, without prior
consultation with the SAC Service.

ARTICLE 2. Appeals to be Handled by the SAC Service (Central Office) and its Regional
Special and Appealed Cases Units (RSACU). –

The SAC Service (Central Office) shall handle:

a) Appeals to the Office of the President;

b) Appeals to the Court of Appeals (Manila); and
c) Appeals to the Supreme Court (from all cases originating from the Court of Appeals,
Manila).

ESS.M.002/REV.1
 The Regional Special and Appealed Cases Units (RSACU) stationed in Cebu City and
Cagayan de Oro City shall handle all appeals to the Court of Appeals Cebu and Mindanao Stations,
respectively, and the Supreme Court (from all cases originating from the Court of Appeals, Cebu City
and Cagayan de Oro City).

The lawyer who handled the case in the lower court, shall be responsible in perfecting the
appeal. Automatic appeals wherein capital penalties are imposed do not exist anymore (A.M. 00-503-
SC, Oct. 15, 2004). In special proceedings and other cases where multiple appeals are allowed, he
shall also file the Record on Appeal.

ARTICLE 3. Appeals to be Handled by Field Lawyers. –

The following appeals shall be handled by the field lawyers:

a) Appeals from decisions of the Municipal Trial Courts, Municipal Circuit Trial Courts
and Metropolitan Trial Courts, to the Regional Trial Courts. (to be handled by PAO
resident lawyer of the RTC);

b) Appeals from decisions, resolutions and final orders of Regional Offices, Bureaus and
other offices to their Departments (to be handled by the originating District Office);

c) Appeals to quasi-judicial bodies such as the Department of Agrarian Reform

Adjudication Board (DARAB), National Labor Relations Commission, Housing and
Land Use Regulatory Board (HLURB), Civil Service Commission, Employees’
Compensation Commission, Social Security Commission and others (to be handled by
the originating District Office);

d) Petitions addressed to the Secretary of Justice, for the review of the resolution of a
Prosecutor, or his order denying a motion for reconsideration, shall be prepared by the
field lawyers on the case. The appeal must be in strict conformity with Department
Circular No. 70dated July 3, 2000;

e) Appeals from the decisions of the Regional Trial Courts, for violations of the Anti-
Graft Law (R.A. 3019), and other related legislations to the Sandiganbayan, shall be
handled by the Quezon City District Office.

In instances where hearings are required before the appellate board/agency/office or tribunal,
the handling Public Attorney shall coordinate with the Regional/District Office where such
board/agency/office or tribunal is located for purposes of special appearance/s by the latter.

ARTICLE 4. Records to be Transmitted. – The complete records of the civil/criminal case

elevated to the appellate court, should be forwarded to the SAC Service, upon receipt by the handling
lawyer of the Order giving due course to the Notice of Appeal. The documents to be transmitted
should comply with the SACS’ prescribed transmittal/checklist form.

Material dates to show timeliness of the remedy should be included in the

memorandum/transmittal of the case to the SACS.

In criminal cases, the indorsing lawyer must, likewise, indicate whether the accused is on bail,
or detained at the local jail or the National Penitentiary.

ESS.M.002/REV.1
 Field lawyers shall forward the records of the case for purposes of appeal/petition, only upon
the instance of the accused/petitioner.

Likewise, the District Public Attorney shall immediately forward all appellate court’s
resolutions and pleadings received from the adverse party, that were addressed to the district office,
after the records of the case were forwarded to the SAC Service. If the court resolution provides a
reglementary period to file a pleading and/or to comply with a certain requirement/directive, the DPA
shall immediately transmit the same to the SAC Service, to ensure the latter’s receipt thereof, before
the expiration of the period.

ARTICLE 5. Immediate Transmittal of Records.– The records shall be immediately

transmitted to the SAC Service in the following cases:

1. Petitions for Review with the Court of Appeals of decisions of Regional Trial Courts in
the exercise of its appellate jurisdiction;

2. Appeals in Special Civil Actions like petitions for certiorari, prohibition, or mandamus;

3. Petitions for Review on Certiorari of decisions of the Sandiganbayan.

ARTICLE 6. Habeas Corpus Cases.– Petitions for the issuance of a Writ of Habeas Corpus
shall be filed by the Public Attorney on the case, before the Family Court, or in the absence thereof,
before the proper Regional Trial Court. Where there are extraordinary and very important reasons for
filing it with the Court of Appeals, the case shall be endorsed to the SAC Service.

Where an appeal is to be interposed, it must be perfected within forty-eight (48) hours from
notice of the judgment. The records of the case must be transmitted to the SAC Service immediately
upon the filing of the notice of appeal.

ARTICLE 7. Appeals by the Adverse Party.– Where the adverse party appeals, the records of
the case shall be forwarded to the SAC Service immediately upon knowledge of the perfection of the
appeal, or filing of the petition or appeal memorandum by the adverse party.

ARTICLE 8. SAC Service Responsibilities. – While the initial evaluation of the merit and
propriety of an appeal are made at the District Office level, it is the SAC Service which shall finally
decide if the appeal is justified, and whether the theory adopted, issues raised and mode of appeal
availed of by the trial lawyer are proper.

If the SAC Service finds no merit in the appeal, or believes the course of action adopted is not
proper, and can no longer be remedied, the corresponding recommendation to consider the case as
terminated shall be submitted to the Chief Public Attorney for his/her approval.

The SAC Service shall only enter its appearance once it receives the complete records of the
case. Such appearance in substitution of the trial lawyer will relieve the latter of responsibilities
attendant to the case.

It is the duty of the SAC Service to furnish the field lawyer or his District Head with a copy of
the decision the moment it receives the same from the Appellate Court.

ARTICLE 9. Monitoring of Compliance with Guidelines. – The SAC Service shall closely
monitor compliance by field lawyers with this Chapter (Chapter X). Whenever necessary, their
attention shall be called regarding requirements that have not been met, or any violations that may

ESS.M.002/REV.1
 have been committed. It shall apprise the Regional Public Attorney and the Chief Public Attorney of
such violations or shortcomings.

ARTICLE 10. Miscellaneous Provisions.– PAO lawyers must not file a Notice of Appeal for
an accused who jumped bail, escaped or who is a fugitive from justice, unless he surrendered or posted
bail pending appeal. Proof of such surrender or posting of bail shall be attached to the records
transmitted to the SAC Service. (People vs. Maria Luna Gonzales, CA-G.R. CR. NO. 08821,
September 6, 1990, citing People vs. Patajo, 57718, November 20, 1988, en banc. Minute Resolution).

CHAPTER XI
NON-JUDICIAL SERVICES

ARTICLE 1. Coverage.– The following are classified as Non-Judicial Services:

Section 1. Instant Services:
a. Legal counseling, and,
b. Documentation and administering oaths

Section 2. Outreach Activities:

a. Assistance to persons undergoing police interrogation or persons under
detention and inquest proceedings;
b. Jail visitations; and
c. Barangay outreach programs.

ARTICLE 2. Instant Services

Section 1. Counseling.– Requests for legal advice or counseling by phone or in person

should be acted upon immediately, unless the problem presented requires further study and research,
in which case the clients should be advised to call back or return within three (3) working days61 by
which time, the lawyer on the case should be ready with his advice or opinion. Requests for advice or
opinion shall not be subjected to the indigency test, but care should be taken that affluent persons do
not avail of PAO services.

Section 2. Documentation.– Requests for the preparation of affidavits, notices, and other
documents must be attended to immediately.

Included in this service is administering oaths pursuant to Republic Act 9406. Requests for
documentation services shall not be subjected to the indigency test. Public Attorneys may
administer oaths with respect to SPAs in relation to cases handled by the office or as part of
instant services62. Again, care should be taken that documentation services are availed of only by
indigents. Hence, requests for the preparation of deeds of sale of real properties and other commercial
documents shall be denied.

Section 3. Authority to Administer Oaths.– Public Attorneys shall have the general authority
to administer oaths in connection with the performance of their official duty free of charge.

a. In administering oaths, the Public Attorney shall use the following format:

61
period is changed from the original five (5) days to be responsive to the mandate of CSC Memo Circ. No. 14, Series of
2016
62
Memorandum to Atty. Jonathan P. Bosantog dated May 6, 2016
ESS.M.002/REV.1
 NAME OF PAO LAWYER
POSITION/DESIGNATION
(Pursuant to R.A. 9406)

b. Recording of Oaths Administered.–Every Public Attorney shall maintain a separate

record book as register of all the oaths administered, indicating the date thereof,
brief description of the document, name of the swearing party, and witnesses, if
any.

c. Reportorial Requirement.– Every Public Attorney, exercising the authority to

administer oath, shall submit a monthly report of the oaths administered, to the
Field Operations and Statistic Service.

ARTICLE 3. Outreach Activities.

Section 1. Assistance To Persons Undergoing Police Interrogation Or Persons Under

Detention And Inquest Proceedings63

A. Definition of Terms. – The following terms shall be understood to mean:

1. Custodial Investigation – refers to the critical pre-trial stage when the investigation being
conducted by the police or other law enforcement bodies is no longer a general inquiry into
an unsolved crime but has begun to focus on a particular person as a suspect.

2. Inquest Proceedings – informal and summary investigation conducted by a public

prosecutor in criminal cases involving persons detained without the benefit of the warrant
of arrest issued by the court for the purpose of determining whether or not said persons
should remain under custody and correspondingly be charged in court.

Section 2. Coverage – The PAO shall extend legal assistance to persons arrested, detained,
under custodial investigation or inquest proceedings who cannot secure their own counsel pursuant to
Memorandum Circular 002, Series of 2008 and Office Order No. 137, Series of 2010, otherwise
known as PAO Operations Manual.

Section 3. Duties and Responsibilities of Inquest Duty Lawyers, Inquest Assistants, Over-
all Coordinators, Coordinators, and Secretariat

A. Inquest Lawyers

1. Inquest lawyers who are on duty shall render assistance during custodial interrogation and
inquest investigation to persons who cannot secure their own counsel;
2. Inquest lawyers shall provide other legal services necessary for effective assistance to
arrested indigent clients and phone callers seeking legal advice;
3. In case a Duty Inquest lawyer is unavailable to render inquest assistance, the inquest
lawyer shall immediately and properly inform and make the necessary arrangement with
the Team Leader for duty substitution;

63
Revised Standard Office Procedure in Extending Legal Assistance During Custodial Investigation and Inquest
Proceedings, Memorandum Circular No. 002 Series of 2012
ESS.M.002/REV.1
 4. Upon request, the Inquest lawyer shall assist the suspect/respondent in the protection of his
constitutional and statutory rights and in the observance of due process;
5. They shall perform such other duties as may be impliedly necessary for the effective
performance of inquest duties.
6. They shall submit a report on the legal action taken on the case of the arrested indigent
client and other legal services rendered.

B. Inquest Assistants

1. Inquest assistants shall perform steno-clerical functions in giving assistance to the Inquest
Lawyers assigned in a specific station during the day;
2. They shall accompany the assigned Inquest Duty lawyer and record all inquest and legal
assistance activities extended to arrested indigent clients and legal advice over the phone;
3. Inquest assistants shall wear their Office Identification Card (ID Card) while on inquest
duty;
4. They shall perform such other duties as may be impliedly necessary for effective
performance of inquest duties.
C. Over-all Coordinators and Coordinators

1. Supervise and monitor the performance of Night Duty Lawyer and Night Duty staff;
2. Conduct spot/supervise inspection of the Night duty lawyers and Night Duty staff are
performing their assigned duties and if they are at their work stations; and
3. Act as substitute whenever a Night Duty Lawyer or Night Duty staff is not
available/absent.

D. Secretariat (PAO – Central Office)

1. The Secretariat shall receive, compile and record the reports submitted by the Inquest duty
lawyer;
2. The Secretariat members, including the Secretariat Head and Assistant Head, shall also act
as substitute whenever a Night Duty Staff is not available/absent. The Secretariat Head or
Assistant Head shall assign who among themselves shall be the substitute; and
3. The Secretariat Head, Assistant Head, and members shall also conduct spot/surprise
inspection if the Night Duty Lawyers/Staff are performing their assigned duties and if they
are at their work station;
4. The Secretariat shall be responsible in monitoring the submission of said report and also
the submission to the Over-all Coordinators of said list of Night Duty Lawyers who failed
to comply.
5. They shall perform such other related functions as assigned by the Over-all Coordinators.

Section 4. Procedure to be Observed During Custodial Investigations and Inquest

Proceedings.
1. Public Attorneys shall extend legal assistance to persons arrested, detained, under custodial
investigation or inquest proceedings who cannot secure their own counsel;

ESS.M.002/REV.1
 2. The Public Attorney shall initially interview the arrested or detained person to determine
his personal circumstance, the date, time and place of his arrest or detention and the
circumstances surrounding his arrest;
3. Should the arrested/detained person appears to be 15 years old and below, the Public
Attorney shall communicate this matter to the investigating officer and request him/her to
refer the arrested/detained minor to the local DSWD for proper disposition pursuant to
Republic Act (R.A.) No. 9344, otherwise known as Juvenile Justice and Welfare Act of
2006;
4. Where the arrested/detained person appears above 15 years but below 18 years old, the
Public Attorney shall request the investigating officer to determine whether the minor acted
with discernment and if found negative, to demand the immediate release of the
arrested/detained minor;
5. The Public Attorney shall likewise determine whether the arrested/detained person appears
to have been tortured and if in the affirmative, to demand that he be immediately brought to
the nearest government medical practitioner or in the absence thereof, to a private
physician for a thorough medical and physical examination pursuant to R.A. No. 9574
otherwise known as Anti-Torture Act of 2009 approved on November 10, 2009;
6. In case of custodial investigation, should the Public Attorney believe that the evidence in
the hands of the arresting/investigating officers is insufficient to support the charge against
the arrested/detained person, he shall demand the immediate release of the said person
pending further investigation;
7. Should his request be denied, the Public Attorney shall demand the immediate transmittal
of the records of the police investigation to the Inquest Prosecutor for inquest proceedings;
8. In case the arrested/detained person wishes to execute an extra-judicial confession, the
assisting Public Attorney shall ensure that the affiant is given the full opportunity to make
an informed and voluntary decision, the consequences of his execution of an extra-judicial
confession and that he is under no compulsion to sign the same by uprising him of his
Miranda Rights under the 1987 Constitution and pursuant to Republic Act (R.A.) No.
743864;
9. Should the arrested/detained person insist on giving his extra-judicial confession after the
Public Attorney has apprised him of his rights as stated in the immediately preceding
paragraph, the Public Attorney shall:
a. Be present at all stages of the proceedings;
b. Ensure that the arrested/detained person is accorded his full rights as provided
for in Section 2 of RA 7438; and,
c. Read and adequately explain to the arrested/detained person in a
language and dialect known and understood by him the contents of
his extra-judicial confession before he signs or affixes his thumb
mark thereon.
10. In case of inquest proceedings, the Public Attorney shall determine if the same is proper for
inquest proceeding and if in the negative, to request the investigating prosecutor to
immediately order the release of the arrested/detained person for further investigation,
otherwise, the Public Attorney shall advise the arrested/detained person the best course of
action under the circumstances to protect his rights. The Public Attorney shall likewise

64
An Act Defining Certain Rights of Person Arrested, Detained or Under Custodial Investigation As Well As the Duties of the
Arresting, Detaining and Investigating Officers, and Providing Penalties for Violations Thereof.
ESS.M.002/REV.1
 assist the arrested/detained person in securing the approval of the reduction of his bail bond
and in posting the same;
11. Should the arrested/detained person wish to invoke his right to a preliminary
investigation, the Public Attorney shall assist him in the execution of his waiver of
the provision of Article 125 of the Revised Penal Code;
12. Every District Public Attorney shall be responsible in designating lawyers and staff to
respond to the requests for legal assistance of police station/precincts and jails, particularly
during custodial interrogation, inquest investigation proceedings and jail visitation activity
even beyond office hours and during holidays, Saturdays and Sundays;
13. District Public Attorneys and Regional Public Attorneys shall prepare the schedule of
inquest duties of lawyers and their staff in advance and submit the same to the Regional
Office and the Central Office at least ten (10) days before the beginning of the month;
14. All lawyers and staff shall perform inquest duties by way of legal assistance, whenever
requested by the Police Station Commander or his duly authorized representative for
purposes of inquest proceedings, and jail visitation outreach program even beyond office
hours and during holidays, Saturdays and Sundays;
15. The Inquest duty lawyer and staff assigned at the Regional and District offices during
holidays, Saturdays and Sundays shall render inquest duty from 8:00 a.m. to 5:00p.m., and
those assigned in the evening shall render inquest duty from 5:00 p.m. to 10:00 p.m.;
16. Regional Public Attorneys shall lead and monitor compliance therewith by all lawyers and
staff under their supervision in such a manner as to ensure the efficient rendition of
services during inquest proceedings and the conduct of jail visitation outreach activity as
herein required;
17. Regional Public Attorneys and District Public Attorneys shall ensure the availability of the
office telephone lines during office hours and mobile phones at all times even beyond
office hours and during holidays, Saturdays and Sundays to Station Commanders for
efficient coordination and orderly referral of requests for inquest and custodial
investigation assistance;
18. The duty lawyer and duty staff shall be “on call” to attend to the legal needs of suspects in
the police station within the territorial jurisdiction of the district;
19. Swapping of scheduled duty may be allowed in cases of emergency situations (subject to
the approval of the Regional Public Attorney or District Public Attorney concerned);
20. The Inquest duty lawyer and staff shall use their individual monthly Daily Time Record
(DTR) card to record their attendance;
21. The night duty lawyer and night duty staff shall use the landline number of the field office
as their communication line with the police precincts and the general public;
22. The night duty lawyer and night duty staff whose night duty schedule will fall on Sundays,
Mondays, Tuesdays, Wednesdays and Thursdays shall continue to report for work the next
day, unless the same is declared a non-working holiday. In such case, the Regional Public
Attorney and District Public Attorney concerned shall coordinate with the Central Office
for the arrangement of schedule of the night duty lawyer and night duty staff for such non-
working holiday;
23. After the disposition of the case, the Public Attorney shall prepare his written report using
PAO Inquest Form No. 1-1;
24. The duty lawyer, with the assistance of the duty staff, shall submit a report of his/her
activities to the Regional Public Attorney and District Public Attorney concerned within
ESS.M.002/REV.1
 three (3) working days after his/her duty, in consonance with Memorandum Circular No.
002, Series of 2008;
25. The duty lawyer and duty staff shall use the existing Inquest Report form for the report;
26. Failure to submit the required report shall result in the temporary withholding of the
lawyer’s Representation and Transportation allowance (RATA); and
27. The Regional Public Attorney or District Public Attorney concerned shall be responsible in
monitoring the submission of the said report and the submission to the PAO-Central Office
of the list of duty lawyers and staff who failed to comply.
28. The Regional Public Attorney or Regional Officer-in-Charge shall prepare a consolidated
report to be submitted to the Chief Public Attorney within the first five (5) days of the
succeeding month for the determination of the personnel entitled to inquest allowance,
subject to availability of funds, as well as the Department Budget and Management
(DBM), Civil Service Commission (CSC) and Commission on Audit (COA) rules
and regulations.
Section 5. Suppletory Application. – The provisions of Memorandum Circular No. 002,
Series of 2008, Memorandum dated September 14, 2010, and Memorandum Circular No. 002, Series
of 2011 shall apply herein in a suppletory manner.

ARTICLE 4. STANDARD OPERATING PROCEDURE DURING VISITATION IN

JAILS AND HOLDING CENTERS65

Section 1. Guidelines for Visitation –

a. Regional/district offices shall conduct jail visitation in their respective jurisdictions at
least once a week.
b. Before conducting jail visitations, all lawyers and staff shall secure the required
authorization from the Regional Public Attorney or the District Head concerned.
c. After said visit, PAO lawyers and staff shall secure the certificate [of] appearance from
the jails/holding centers visited, which attendance shall be reflected in their daily time
records.
d. Lawyers and staff shall perform their respective regular and usual functions and shall
discharge such other duties as may be assigned by the Chief Public Attorney, and/or
undertake duties as may be impliedly necessary under the circumstances for the
effective and orderly delivery of services.
Section 2. Documentation – The information to be gathered during the interview of the
inmates while on jail visitation are, but not limited to, the following:

i. Who among those detained are without legal counsel;

ii. Who among them have been in custody beyond the period equal to or more than the
maximum imposable penalty for the offense charged;
iii. Who have been in custody for a period equal to or more than the minimum imposable
principal penalty for the offense charged.

65
Memorandum Circular No. 003, Series of 2012
MOA with BJMP signed on May 31, 2016 under Par II. SPECIFIC RESPONSIBILITIES OF PAO a) Apprise the newly
committed inmates of their constitutional rights and various modes of early releases through applicable laws during regular
weekly orientation of newly committed inmates. b) xxxxxxxxxx c) Allot at least one day per week or as needed, for the
execution of said forms in the presence of a Public Attorney during weekly orientation of newly committed inmates.
ESS.M.002/REV.1
 Those who have been in custody shall be informed that the services of the PAO could
be availed of at no cost.
Those who have been detained for a period equal to, or more than the maximum
imposable penalty for the offense charged, or for a period equal to, or more than the
minimum of the imposable principal penalty should be informed that, through a proper
motion, they could be released on a reduced bail, or on their own recognizance, as the
case may be (Article 29, Revised Penal Code). In the interest of justice, the discovery
of such a situation should be relayed to the counsel de parte of the detention prisoner,
if he/she is so represented, otherwise, the PAO resident lawyer should be informed of
this fact for immediate action;
iv. Cases involving inmates who have not been arraigned within the required period
prescribed under the Speedy Trial Act; and,
v. Cases requiring the release of minors who are under custody pursuant to the provisions
of Republic Act No. 9344 (Juvenile Justice and Welfare Act of 2006).

Section 3. Recording and Reporting of Jail Visitation – Jail visitation activities shall be
recorded in the visitation interview sheet (VIS) for jails and holding centers reflecting the following
data:
a. Name of the detainee interviewed;
b. Age;
c. Date of confinement;
d. Crime/offense charged;
e. Court where pending;
f. Handling PAO lawyer;
g. Legal problems/findings;
h. Recommendation; and,
i. Other necessary/relevant information included in Paragraphs b and c, Section III hereof.

Section 4. Action Taken/Accomplishment. – The action taken/accomplishment shall be

reflected on the Visitation Accomplishment Report (VAR) which shall contain the following
information:

a. Name of inmate/CICL interviewed;

b. Interviewing lawyer;
c. Date of interview;
d. Resident Public Attorney;
e. Recommendations/findings;
f. Action taken;
g. Date action taken; and,
h. Signature of resident Public Attorney

Section 5. Referral to Resident Public Attorney. – Where the interviewing lawyer is not the
resident Public Attorney of the court where the case is pending, he/she shall immediately refer the
same to the concerned resident Public Attorney.

Section 6. Duties of Resident Public Attorney. – The resident Public Attorney shall submit a
report to the District Public Attorney or the Regional Public Attorney on the action taken from the
findings/recommendation contained in the VIS, within a period of five (5) working days from the date
of the interview or referral.

ESS.M.002/REV.1
 Section 7. Other Related Jail Activities. – Whenever practicable, medical, dental and optical
services, may also be conducted during the visitation in coordination with or the assistance of other
government agencies, civic organizations or local government units.

Section 8. Suppletory Application – The provisions of Memorandum Circular No. 007,

Series of 2010, otherwise known as the Code of Conduct for Public Attorneys and Employees, shall
apply herein in a suppletory manner.

ARTICLE 5. BARANGAY LEGAL INFORMATION DISSEMINATION AND

OUTREACH PROGRAM66.

Section 1. Coverage. This covers activities of the Public Attorney’s Office (PAO) involving
information dissemination, legal consultation/counseling, lectures, and other instant services to be
conducted at the barangay level.

The programs for barangay legal outreach activity shall include, but not limited to the
following:

A. Programs initiated by the Public Attorney’s Office

B. Programs in coordination with other government departments and agencies/local
government units/NGOs
C. Lectures conducted upon invitation of other agencies/local government units/NGOs; and,
D. Other related activities.

Section 2. Procedure –

a. Procedure in the conduct of Barangay Outreach Program. –

i. As part of the legal information program of the PAO, the respective district
offices of every region shall conduct barangay outreach programs at least
once a month.
ii. The District Public Attorney/OIC shall determine, in coordination with the
respective Punong Barangays or any other government
agencies/LGUs/NGOs, the desired topics, target audience, schedule, and all
other related matters.
iii. The District Public Attorney/OIC shall then assign lawyers and staff who
shall undertake the outreach activity.

b. Barangay Outreach subordinate to trial schedules – The District Public

Attorney/OIC shall not impair/hamper or cause any delay in the trial schedules of
the Public Attorneys.

c. When to conduct barangay outreach activity – The barangay outreach activity

may be conducted after the scheduled hearings during office hours or beyond
regular working hours or even on weekends.

66
Memorandum Circular No. 004, Series of 2012 Standard Operating Procedure in the Conduct of Barangay Legal
Information Dissemination and Outreach Program
ESS.M.002/REV.1
 Section 3. RECORDING/REPORTING –

a. Official Logbook and Recording System – A separate logbook and recording system
shall be maintained by the office for barangay outreach programs.
b. Reporting – Upon completion of the outreach activity, the District Public Attorney/OIC
shall prepare a monthly report for submission to the Regional Public Attorney the details
of the activity such as:
1. Date when the activity was conducted
2. Name of Barangay and the City/Municipality where such barangay is located
3. Activity/ies undertaken
4. Subject Matter
5. Number of Beneficiaries

c. Inclusion in monthly report. – The Public Attorney shall include in their individual
performance report the barangay outreach activities conducted during the month.

Section 4. Suppletory Application. - The provisions of Memorandum Circular No. 007,

Series of 2010, otherwise known as the Code of Conduct for Public Attorneys and Employees, shall
apply herein in a suppletory manner.

CHAPTER XII
RECORDING AND REPORTING OF CASES AND SERVICES

ARTICLE 1. Recording. - All requests for legal assistance shall have to be recorded, as
follows:

a. The Interview Sheet shall be filled out by the Interviewer, and signed by the client. The
accomplished Interview Sheet shall be attached to the case folder;
b. The control number assigned to the case shall appear in all the forms. Assignment of
numbers shall be in the sequence of receipt of cases, regardless of classification, thus, there
should be no separate control numbers for judicial and non-judicial cases;
c. Accepted applications shall be recorded in a logbook, at the Provincial, City, Municipal
District Offices or Line Services. The logbook shall contain columns for the following
data: name of client, date the application was received, PAO Control Number, name of
lawyer to whom the case was assigned, nature of case or cause of action, cause of
termination, and date of termination;
d. Transfer of cases duly approved by the Provincial, City, Municipal Public Attorneys or
Service Heads, shall be recorded in PAO Form No.2-F. This contingency arises when there
are changes in court assignments of lawyers, or cases are re-raffled to other branches of the
court, when the lawyer assigned retires, transfers to another office, resigns or files an
application for leave for more than five (5) days, or other similar situations. The original
shall be submitted to the District Head as office file, the duplicate to the transferor and the
third copy to the transferee;
e. PAO Form No. 4 (Case History) shall be attached to the case folder, for recording of every
development of the case, such as dates of hearing, the witnesses presented on direct or
cross-examination, and documents marked as exhibits;
f. Custodial interrogation and Inquest Investigation Services shall be entered in PAO Form
No. 5, which shall reflect the date, name of person assisted, offense charged, and place
where the services were rendered;

ESS.M.002/REV.1
 g. Jail visitation activities shall be recorded in PAO Form No. 6, which shall contain the
following: the person visited, detainees interviewed and action taken on their problem, if
any.

ARTICLE 2. Reporting. – All lawyers are required to submit the following reports:

a. Monthly Reports.– Public Attorneys shall submit monthly, in triplicate, to the

Provincial, City, Municipal District Public Attorney or Service Heads, within the
first three (3) working days of the succeeding month, a statistical report of their
judicial, quasi-judicial and non-judicial services, as well as limited services and
outreach activities, on Monitoring Form No. 01. The Unit Head shall immediately
transmit the original of the reports, including his/her own, to the Field Operations
and Statistics Service (FOSS), furnishing the Regional Public Attorney with a copy
thereof. A copy shall be retained by the District Office.

b. Year-end Reports. – A year-end inventory of pending judicial and non-judicial

cases, as well as limited services and outreach activities, shall be submitted to the
Provincial, City, Municipal District Public Attorney or Service Heads, within the
first five (5) working days of the succeeding year, on PAO Form No. 8. The
Provincial, City, Municipal District Public Attorney or Service Heads shall
immediately submit within three (3) working days, the original of the reports,
including his/her own, to the Field Operations and Statistics Service, furnishing the
Regional Public Attorney a copy thereof. A copy shall be retained by the District.
The Regional Public Attorneys shall submit, within three (3) working days after
receipt from the district offices, a consolidated year-end report to the Field
Operations and Statistics Service.

CHAPTER XIII
LITIGATION EXPENSE AND SUCCESS FEES

ARTICLE 1. Exemption from Fees and Costs of the Suit. – The clients of the PAO shall be
exempt from payment of docket, court fees and other fees, incidental to instituting an action in court,
and other quasi-judicial bodies, as an original proceeding or on appeal. (Section 6 [paragraph 5], R.A.
9406)
ARTICLE 2. Exemption from Filing Fees for Complaints filed before the Prosecutor’s
Office. – Consistent with the Memorandum dated January 4, 2005 issued by then Secretary of Justice
Raul M. Gonzalez, as reiterated in Department Circular No. 46 dated June 25, 2010 issued by then
Secretary Alberto C. Agra, indigent litigants assisted by the Public Attorney’s Office are exempted
from payment of filing fees for complaints filed before the Prosecutor’s Office.

ARTICLE 3. Costs of suit, attorney’s fees and contingent fees. – The costs of the suit,
attorney’s fees and contingent fees, imposed upon the adversary of the PAO clients after a successful
litigation, shall be deposited to the National Treasury as trust fund, and shall be disbursed for special
allowances of authorized officials and lawyers of the PAO. (Section 6 [paragraph 6], R.A. 9406

ARTICLE 4. Receipt for contingent and attorney’s fees. The handling PAO lawyer shall file a
request with the Office of the Clerk of Court of the Metropolitan Trial Court, Metropolitan Circuit
Trial Court, Regional Trial Court, Court of Appeals, Supreme Court and cashiers/sheriffs of the
National Labor Relations Commission/Department of Labor and Employment and other quasi-judicial
bodies, to issue the proper receipt to the losing party, with regards to the payment of contingent fees
and attorney’s fees adjudged in favor of the PAO client, and shall immediately turn-over the same to
the PAO cashier to be deposited to the National Treasury.

ESS.M.002/REV.1
 CHAPTER XIV
FRANKING PRIVILEGES

ARTICLE 1. Franking Privilege. - The PAO may transmit through ordinary mail and/or
registered mail with return card, free of charge, all official communications and papers directly
connected with the conduct of its duties, functions and/or its exercise of administrative supervision
over its personnel. (Section 6 [paragraph 8], R.A. 9406)

ARTICLE 2. Form. – The envelope or wrapper of the privileged mail matter shall bear on the
left upper corner, “Public Attorney” together with its address, and on the right upper corner, the words
“Private or unauthorized use to avoid payment of postage is penalized by fine or imprisonment, or
both.” (Section 6 [paragraph 9], R.A.9406)

ARTICLE 3. Provision of envelopes and rubber stamps. – The PAO shall provide for the
standard mailing envelope and the standard rubber stamp for purposes of compliance with the
preceding section.

ARTICLE 4. Recording of Outgoing Mails. – Every Service, Regional and District Office,
shall maintain a separate logbook to serve as record of all official communications sent either through
ordinary mail and/or registered mail with return card, free of charge, indicating therein the date of
mailing, brief description of the mail matter and the registry receipt number, as the case may be.

CHAPTER XV
RULE OF CONDUCT

ARTICLE 1. Rule of Conduct for Public Attorneys. -Public Attorneys should primarily play
the role of peacemakers. They must be guided by a high sense of fairness, integrity, good faith and
justice, in the performance of their functions. Cases must be evaluated that only the meritorious ones
are entertained, and only deserving persons are extended free legal assistance.
ARTICLE 2. In rendering legal services to the needy, Public Attorneys must give the fullest
measure of assistance and diligence. They must keep abreast of the latest laws and jurisprudence.
Public Attorneys should meticulously study the cases assigned to them to ensure a full
understanding of the facts in support of the claims and/or defenses that may be available to the client.
They must ensure that reproduction/photocopying of documents are complete and in order.
In labor cases, Public Attorneys shall assist in the filing of the complaint and accompany the
client in all stages of the proceedings, especially in the preliminary mandatory and pre-execution
conferences.
Public Attorneys must be courteous in their language and demeanor towards clients and the
general public. No client should be left unattended. Our avowed policy should be “prompt service
with a smile”.
ARTICLE 3. All Public Attorneys and employees shall observe fidelity in the custody of case
records and shall not allow the unauthorized photocopying and/or removal of the same from the office.
ARTICLE 4. No Public Attorney shall take custody of cash or valuables of a client. If there
are fees to be paid, the client should be the one to pay. In amicable settlements, the Public Attorney
should refrain from taking custody of any money or valuables which is/are the object/s or subject/s of
settlement.
However, with respect to attorney’s fees duly awarded, the Public Attorney shall take custody
of the same and ensure proper transmittal to the designated accountable officer of the Regional Office.

ESS.M.002/REV.1
 ARTICLE 5. Acceptance of “pasalubong” or gifts from clients is punishable under R.A. No.
6713 (Code of Conduct and Ethical Standards for Public Officials and Employees), and should,
therefore, be strictly avoided.
CHAPTER XVI
SANCTIONS

ARTICLE 1. Administrative Sanction –Disciplinary action in accordance with the existing

Civil Service Laws, rules and regulations shall be taken against a Public Attorney and employee who
commits any of the following acts:

a. Handles cases of persons who are not qualified for legal services under the indigency test, or
those who are not entitled to services specifically mentioned in Rule VI (Free Legal
Services) of the Implementing Rules and Regulations of R.A. 9406;
b. Handles cases outside of his/her court residency assignment, without appropriate written
authorization;
c. Fails to submit monthly and year-end report on time;
d. Travels abroad without securing a Permit/Authority to Travel Abroad from the Chief Public
Attorney;
e. Fails to transmit records of cases to the Special and Appealed Cases Service within the
specified time-frame prescribed herein;
f. Handles appealed cases in the Appellate Courts, if he/she is a field lawyer;
g. Fails to perfect an appeal on time to the prejudice or interest of the client;
h. Fails to attend inquest duty without valid reason; and,
i. Any other violations of the PAO Operations Manual, other office policies, issuances, and
Civil Service Rules and Regulations.

ARTICLE 2. Administrative action shall, likewise, be taken against those who will
unjustifiably and willfully violate Republic Act No. 9406 and its Implementing Rules and Regulations,
without prejudice to the filing of criminal charges under existing penal laws, and the provisions of
R.A. 3019 and R.A. No. 6713.

CHAPTER XVII
FINAL PROVISIONS

ARTICLE 1. Repealing Clause. – All circulars and memoranda, or any portion thereof,
inconsistent herewith, are hereby repealed or modified accordingly.

ARTICLE 2. Effectivity. – This PAO Operations Manual shall take effect fifteen (15) days
after its publication in a newspaper of general circulation.

Signed in Davao City on this 17th day of November 2016.

(SGD.) DR. PERSIDA V. RUEDA-ACOSTA

Chief Public Attorney

ESS.M.002/REV.1
 .WE, the undersigned Officials of the PUBLIC ATTORNEY’S OFFICE, do hereby present
and ratify the 2016 REVISED PUBLIC ATTORNEY’S OFFICE (PAO) OPERATIONS MANUAL,
this 17th Day of November, 2016, at the Royal Mandaya Hotel, Davao City, Philippines

(SGD.) SILVESTRE A. MOSING (SGD.) HOWARD B. AREZA

Deputy Chief Public Attorney Regional Public Attorney
for Visayas and Mindanao MIMAROPA, and concurrent
OIC Deputy Chief Public Attorney

(SGD.) MARLON E. BUAN (SGD.) HENRY M. FRANCISCO

Regional Public Attorney Regional Public Attorney
National Capital Region Cordillera Administrative Region

(SGD.) HONORIO M. SAGSAGO (SGD.) JEFFERSON T. CARO

Regional Public Attorney Regional Public Attorney
Region I Region II

(SGD.) SALVADOR S. HIPOLITO (SGD.) EDGARDO DR. DE GUZMAN

Regional Public Attorney Regional Public Attorney
Region III CALABARZON

(SGD.) RAMON N. GOMEZ (SGD.) JOSE EDMUND E. GUILLEN

Regional Public Attorney Regional Public Attorney
Region V Region VI

(SGD.) MA. G-REE R. CALINAWAN (SGD.) VEVELYN O. MONSANTO

Regional Public Attorney Regional Public Attorney
Region VII Region VIII

(SGD.) AVECINA V. ALONTO, SR. (SGD.) EDGARDO D. GONZALES

Regional Public Attorney Regional Public Attorney
Autonomous Region for Muslim Zamboanga Peninsula
Mindanao

(SGD.) NUNILA P. GARCIA (SGD.) FRANCIS A. CALATRAVA

Regional Public Attorney Regional Public Attorney
Northern Mindanao Davao Region

(SGD.) SERVILLANO SANTIAGO A. (SGD.) INGRID TRIXIA E. RULLON-NASTOR

LORENZO III Regional Public Attorney
OIC- Public Attorney III CARAGA Region
SOCCSKSARGEN Region

(SGD.) GLENDA LYNN M. VARON

OIC- Regional Public Attorney
Negros Island Region

Approved by:

(SGD.) DR. PERSIDA V. RUEDA-ACOSTA

Chief Public Attorney
49

Published on February 20, 2017 in a

newspaper of general publication.