Iipm School of Management: " Human Resource Policies "
Iipm School of Management: " Human Resource Policies "
Iipm School of Management: " Human Resource Policies "
A Dissertation on
The project report on “ HUMAN RESOURCE POLICIES ” is the outcome of guidance, moral
support and faith bestowed on me throughout my work. For this I acknowledge and express my
profound sense of gratitude and thanks to everybody who have a source of inspiration during the
summer internship project preparation.
I take this opportunity to express my gratefulness to everyone who has extended their
support for helping me to complete this summer internship project report.
My sincere thanks to Mr. Rakesh Ranjan, Professor IIPM Kansbahal, Rourkela for
guiding me throughout my preparation of project and project report.
I am very thankful to my parent for their blessing, moral support, encouragement that
has enabled me to complete the project work successfully.
Manish jaypuria
(Reg.no.1706262003)
DECLARATION
I do hereby declare that the individual assignment (Project work) assigned to me on “ HUMAN
RESOURCE POLICIES ” in Deepak nitrite ltd. partial fulfillment of MBA course, is my own and
that has not been submitted in other department/unit previously in what so ever form.
SIGNATURE
Manish jaypuria
(Reg.no.1706262003)
Indian Institute of Production Management
Kansbahal, Rourkela, Odisha
CERTIFICATE
This is to certify that the project report entitled “ Human Resource Policies ” worked under
“Deepak Nitrite LTD” is a bonafide work carried out by Mr. Manish Jaypuria, (Reg. No. :-
1706262003) in partial fulfilment of the requirement for the award of degree of Masters in Business
Administration is a record of the candidate’s own work carried out by her under my guidance and
direction The matter embodied in this project report is original and has not been submitted for the
award of any other degree.
Signature of Guide
Prof. Rakesh Ranjan
CONTENTS
ACKNOWLEDGEMENT 1
DECLERATION 2
CERTIFICATE BY GUIDE 3
TABLE OF CONTENTS 4
INTRODUCTION 5
COMPANY PROFILE 6
REVIEW OF LITERATURE 7
RESEARCH METHODOLOGY 9
CONCLUSION 11
SUGGESTIONS 12
BILLIOGRAPHY 13
INTRODUCTION
FOURMULATING POLICIES :
There are five principle sources for determining the content and meaning of
policies:
1. Past practice in the organization.
2. Prevailing practice in rival companies.
3. Attitudes and philosophy of founders of the company as also its directors
and the top management.
4. Attitudes and philosophy of middle and lower management.
5. The knowledge and experience gained from handling countless personnel
problems on day to day basis.
BENEFITS OF HR POLICIES :
Organizations should have personnel policies as they ensure the following
benefits :
1. The work involved in formulating policies requires that the management give deep
thought to the basic needs of both the organization and the employees. The
management must examine its basic convictions as well as give full consideration to
the prevailing practices in other organizations.
2. Established policies ensure consistent treatment of all personnel throughout the
organization. Favouritism and discrimination are, thereby, minimized.
3. Continuity of action is assured even top management personnel change. The CEO of a
company may possess a very sound personnel management philosophy . He/she may
carry the policies of the organizations in his/her head, and he/she may apply them in a
entirely fair manner. But what happens when he/she retires ? The tenure of nay
manager is finite . But the organization continues . Policies promote stability.
4. Policies serves as a standard of performance . Actual results can be compared with the
policy to determine how will the members of the organization are living up to the
professional invention.
5. Sound policies help build employee motivation and loyalty . This is play and justice
and where they help people grow within the organization.
6. Sound policies helps resolve intrapersonal, interpersonal and intergroup conflicts.
PRINCIPLES OF HR POLICY :
1. Principle of individual development to offer full and equal opportunities to every
employee to realize his/her full potential.
2. Principle of scientific selection to select the right person for the right job.
3. Principle of free flow of communication to keep all channels of communication open
and encourage upward, downward, horizontal, formal and informal communication.
4. Principle of participation to associate employee representatives at every level of
decision making.
5. Principle of fair remuneration to pay fair and equitable wages and salaries
commiserating with jobs.
6. Principle of incentive to recognize and reward good performance.
7. Principle of dignity of labour to treat every job and every job holder with dignity
and respect.
8. Principle of labour management co-operation to promote cordial industrial
relations.
9. Principle of team spirit to promote co-operation and team sprit among
employees.
10. Principle of contribution to national prosperity to provide a higher purpose of
work to all employees and to contribute to national prosperity.
PURPOSE OF STUDY :
1. To study the HR policies of the company.
2. To study the amendments made in the HR policies of Deepak nitrite Ltd.
Since the time of incorporation.
3. To incorporate the amendments in the base policy and prepare a final
policy.
4. To design a HR policy manual for the company with special emphasis on
the “managerial service conditions”.
SCOPE OF STUDY :
In any organization human resource is the most important asset. In today’s current
scenario, Deepak Nitrite Ltd. Is a very large manufacturer and marketer of chemical.
The core of the project lies in analysing and assessing the organization and to design an
HR POLICY manual for the organization.
COMPANY PROFILE
With a strong focus on customer satisfaction, the company has set up custom
manufacturing services to meet specific needs of end users. Their capabilities extend to
the manufacture of high-value ,specialty products either based on their own end products
or developed especially for their users.
DNL has been ranked amongst the top 500 body corporates by Dun and Bradstreet for
the last three years.
Core Purpose :
“improve life through innovative science”
Vision :
o We are a role model enterprise, respected globally for excellence in quality and
innovation.
o We enhance stakeholder value while adhering to the code of responsible care and ethical
values.
o We are an employer of choice and preferred business partner worldwide.
Corporate Values :
DNL believes in honouring its commitment, integrity and transparency are an integral
part of our relationship with customers, employees, society.
Respect for life : the company believes that life in all its forms must be respected. We
respect and value our people. Our employees are our value creators whose efforts ,
creativity and bond we cherish. Our customers, who reward us for our value creation and
our stake holders, who are committed to us in our endeavour to improve life. We also
recognize and respect our environment and take every effort to preserve it.
RESEARCH AND DEVELOPMENT :
At Deepak Nitrite ,R&D is the key to survival and growth, given that a fast paced global
environment results in ever changing customer needs and new products and processes
drain away competitiveness.
From mere quality issues, Deepak Nitrite has now moved into the field of customized
chemicals, newer technologies , expanding applications that satisfy customers.
To that end we have a central R&D facility, the Deepak Research & Development Centre
(DRDC) at Pune that has been approved by the Government of India, Dept. of Science &
Technology. DRDC has a sophisticated analytical laboratory and facilities for testing new
technologies and new products.
A team of over 30 persons, including PhDs AND Chemical Engineers are supported by a
technical services group of chemists/ Chemical Engineers at the manufacturing divisions.
The centre works closely with reputed universities and research institutes of India like the
University Institute of Chemical Technology- Mumbai, National Chemical laboratory-
Pune and the Indian Institute of Chemical Technology – Hyderabad.
Approved by the government of India, dept. of science & technology , the centre is
primarily engaged in research and process development for new products as well as
optimization of the manufacturing processes for existing products. The pilot plant of the
company ensures solutions for extremely demanding customers.
VALUE STATEMENT
Integrity We are open, ethical, transparent & uncompressing in our work.
Decisiveness Set a goal, analyse the facts and work on alternatives and
conclude
them in fixed time frame.
Team Spirit We encourage group interaction and working together. United
and
collective drive achieves the desired goal.
Commitment We keep all promises made within and outside the company.
Caring We are concerned for our environment, society and employees
and
work for their betterment.
Excellence We are a role model and benchmark company for our products,
services and business processes.
Innovation We nurture creativity and encourage application of knowledge
and ideas in all facets of our business.
Customer Orientation Customer is uppermost in our mind. We work to exceed his
Expectations.
QUALITY AND ENVIORNMENT :
At DNL quality is the keyword in every activity and a constant endeavour to achieve
standards of the highest levels has been an ongoing commitment from the time of its
inception as well as recognition and acknowledgement of this devotion. This
achievement has been set as a benchmark to go forward in excellence.
For DNL it is an ongoing process to continuously explore new product applications,
competitive technologies and potential markets. DNL has scaled this success with its
trademark of commitment and quality.
The commitment towards this is apparent from the fact that DNL has a total manpower of
85 persons supporting the Quality and Technical functions at its various manufacturing
facilities.
All its products are manufactured in accordance with the current acceptable world
standards. All its manufacturing facilities have been upgraded conforming to the current
ISO: 9001:2000 standard, from the earlier ISO: 9002:1994 standard, and are now
certified by KPMG for ISO: 9001:2000 standard..
The major environmental issues addressed are:
o Ongoing manufacturing processes are studied in detail with a view to minimize
generation of liquid/gaseous waste streams as a part of continuous improvement.
o A specially constituted Pollution control Cell at our R&D centre is actively engaged in
developing technologies for environment protection at our manufacturing plants. Our
Pollution Cell in fact also helps out smaller industrial units that do not have capabilities
and infrastructure for such jobs. The efforts of our team are not aimed at just pollution
minimization but also to conserve energy, improve process yields and product quality.
The above practices help in achieving strict compliance with statutory standards laid
down by the regional Pollution Control Authorities for plant effluent and emission
quality.
FACILITIES:
Deepak Nitrite Limited has five manufacturing facilities at different locations in the
Western part of India that have a logistic advantage being within six hours from a major
port.
The company manufactures Inorganic, Organic and Fine & Speciality chemicals. There
are two units in the state of Gujarat and three units in the state of Maharashtra. The
Inorganic Chemicals are produced at one of the facilities in Gujarat while the Organic
and Fine & Speciality chemicals are produced at the other facilities. One of the facilities
is devoted to the processes Hydrogenation and Reductive Alkylation.
Each of the facilities has DCS controlled operations. The company's main strengths are
Nitration, Chlorination and Hydrogenation.
The company also has the technical capabilities to carry out the following reactions at its
plants.
1. Alkali Fusion - High Temperature Fusion Reactions
2. Alkylation – Hydrogenation
3. Amination – Nitration
4. Chlorination - 0xidative Bromination
5. Diazotisation - Reductive alkylation
6. Esterification – Sulphonation
7. Acylation - High Pressure/ Temperature Oxidations
The manufacturing facilities produce a range of chemicals that cater to a spectrum of
industries like Pharmaceuticals, Colourants, Agrochemicals, Cosmetics, Water Treatment
& Corrosion Prevention, Rubber and Refineries. The facilities are equipped to handle
bulk hazardous raw materials like Benzene, Toluene, Xylene, Ammonia, Concentrated
Nitric Acid, Concentrated Sulphuric Acid, Chlorine and Sulphur Trioxide.
Each manufacturing facility has a proper ETP to ensure that the COD and BOD levels of
the discharge are maintained as per the prescribed standards set by the Pollution Control
Boards.
BOARD OF DIRECTORS :
Shri C. K. Mehta, Chairman
He is the founder of the Company and is associated with it since 2nd May 1970, right
from the date of inception of the Company. He is a well known industrialist, having 46
years of versatile experience in the Chemical Trade and Industry and is also founder of
Deepak Fertilisers and Petrochemicals Corporation Limited. He is the Chairman of both
the Companies.
ACHIEVEMENTS:
DNL has many a firsts to its credit and these have been earned through its constant
endeavour for identification of products that are required by the end user industries.
DNL's R&D centre in Pune aims to provide specialized products that add value and
enhance every aspect of life.
Mentioned here are some of the company's achievements:
o Sir P. C. RAY Award for the Best Chemical Manufacturing Unit in India.
o Awarded the "EXPORT HOUSE" status by the Govt. of India in 1998 and is in force till
date.
o The Federation of Indian Chambers of Commerce and Industry (FICCI) award was
presented, by the then Prime Minister of India, Mr. I. K. Gujral, to the then Vice-
Chairman of DNL Mr. C. K. Mehta 1997-98.
o The company won the Certificate of Merit, at the "ENVIROTECH '93", for sustainable
development for adopting environment friendly practices 'in house' for the treatment and
disposal of the effluent generated at its various manufacturing facilities, from the
CHEMTECH Foundation, India. The company is one of the first to display the figures of
the pollution emitted at the gate of each of its manufacturing facilities on a daily basis.
MILESTONES:
In a short span of 30 years DNL has steadily climbed the steps of excellence and is
continuing in its efforts to reach the top and be the best. Mentioned here are some of its
milestones:
Beyond 2000 Diversification and Consolidation in related product areas
Acquired Aryan Pesticides Ltd, DASDA business of Vasant Chemicals
Ltd.
1996 Catalytic Hydrogenation plant commissioned
1993 Merit Certificate from CHEMTECH Foundation
1991 Nitro Aromatics plant commissioned
1984 DNL acquires Dyestuff and Intermediates Unit
1982 DNL Promotes Deepak Fertilizers & Petrochem. Ltd.
1974 P.C. Ray award
1972 Sodium Nitrite Plant commissioned
1971 DNL went Public
1970 DNL Promoted
Products manufactured are tailor made as per the needs and specific requirements
of the customer.
Inorganic & Performance Chemicals
PRODUCT SYNONYM CAS Reg. No.
Sodium Nitrite Filmerine, Erinitrit [7632-00-0]
Sodium Nitrate Nitric Acid sodium salt, Soda niter,
Nitrate of soda [7631-99-4]
o-Nitrocumene 2-Nitrocumene [6526-72-3]
DNPT (Blovel) Dinitrosopentamethylenetetramine (Blovel) [101-25-7]
Organic Chemicals
PRODUCT SYNONYM CAS Reg. No.
2 EHN 2 Ethyl Hexyl Nitrate ( 2 EHN ) [27247-96-7]
2,3-Xylidine 2,3-Dimethylaniline [87-59-2]
2,4-Xylidine 2,4-Dimethylaniline [95-68-1]
2,5-Xylidine 2,5-Dimethylaniline [95-78-3]
2,6-Xylidine 2,6-Dimethylaniline [87-62-7]
3,4-Xylidine 3,4-Dimethylaniline [95-64-7]
3-Nitro-o-xylene 3-NOX,2,3-Dimethylnitrobenzene [83-41-0]
4-Nitro-o-xylene 4-NOX, 3,4-Dimethylnitrobenzene [99-51-4]
PC p-Cumidine, 4-Isopropylaniline [99-88-7]
p-Nitrocumene 1-(1-methylethyl)-4-nitro-benzene [1817-47-6]
MCB Monochlorobenzene [108-90-7]
ONCB o-Nitrochlorobenzene,2-Nitrochlorobenzene [88-73-3]
PNCB p-Nitrochlorobenzene,4-Nitrochlorobenzene [100-00-5]
MNCB m-Nitrochlorobenzene,3-Nitrochlorobenzene [121-73-3]
ODCB o-Dichlorobenzene [95-50-01]
PDCB p-Dichlorobenzene [106-46-7]
2,5 DCNB 2,5-Dichloronitrobenzene [89-61-2]
2,4 DNCB 2,4-Dinitrochlorobenzene [ 97-00-7 ]
ONT o-Nitrotoluene,2-Nitrotoluene [88-72-2]
PNT P-Nitrotoluene,4-Nitrotoluene [99-99-0]
MNT m-Nitrotoluene, 3-Methylnitrobenzene [99-08-1]
OT o-Toluidine, 2-Toluidine [95-53-4]
PT P-Toluidine, 4-Toluidine [106-49-0]
MT m-Toluidine, 3-Aminotoluene [108-44-1]
OT Base 3,3-Dimethyl Benzidine [119-93-7]
PNA p-Nitroaniline, 4,-Nitroaniline [100-01-6]
2,4,5 TCA 2,4,5 Trichloro Aniline [636-30-6]
REVIEW OF LITERATURE
Goyal (2004) concluded in his study that human resource plays an important role in development and
growth of any organization and for that matter of any economy. Among all the factors of production
only human resource are living being and have unlimited capacity and potentials. Such capacity and
potentials of human being can be developed for the benefit of organization by applying proper
strategies. Human beings are not only active factor of production in itself but it also activates other in
active and inert factor of production like money, materials, machines and methods. In this present age of
globalization survival and growth of any organization depends on the proper development of its human
resources.
Hemant Rao (2007) emphasized the changing role of HR. There was dramatic change in HR during
past five years. This study shows the significant role of human resource managers in various areas like
Empowerment of workers, Business process Reenergizing, Total Quality management, Humanization of
work, and Quality of work life. It was the challenge of HRM to balance the impact of liberalization and
globalization on productivity. Earlier the role of personnel department was to give advice or support
when asked but the changing professional employment scenario emphasized the role of HR professional
while dealing with employees of different regions, caste, language and social backgrounds.
Maitin, T.P. (2003) in his article “Dynamic Human Recourses” stated that, out of wide variety of
resources which participated in the process of organizational growth, human resources are the most
dynamic element of efficiency and productivity. In the context of modern information age, manpower
owns the responsibility of information mobilization and their profitable utilization, which increases
performance of organization. The role of human resource as great intellectual assets in management is
too valuable to accelerate the rate of economic progress.
OBJECTIVES :
MANAGEMENT REVIEW:
Management review meeting is held every six months at the Group Review. Meet is
conducted from time to time to ensure the suitability, adequacy and effectiveness of
the HR Policies.
The various procedures that form the HR Policy of the Organization are:
1. Recruitment and selection of manpower
2. Induction and Placement
3. Job Rotation
4. Performance appraisal
5. Counselling
6. Career Planning
7. Succession planning
8. Employee training and Development
9. Human Resource Information Management System
10. Retirement Planning
11. Job Enrichment
12. Exit Interviews
RECRUITMENT POLICY
In Deepak Group, recruitment and selection of personnel is explicitly based on the
criteria of their knowledge, skills and attitudes, so as to secure super achievers and
nurture them to excel in their performance.
All fresh candidates are absorbed only after satisfactory completion of appropriate
training.
All direct recruitment is through the HR department.
Detailed selection procedures as decided from time to time are adhered to without any
compromise. Above procedures shall undergo continuous refinement through
evaluation and feedback.
5. COUNSELING
Counselling sessions, which are conducted by HR Department OR Professional
Counselor OR Performance Appraiser, are available to all the employees in order to
fulfil the following objectives:
The HR Policy Manual (or Managerial Service condition Manual) was designed in order
to facilitate the mangers in gathering the information regarding the various service
conditions that are offered by the organization. This manual includes the service
conditions which are most frequently asked for. The various services conditions included
are:
1. Provident Fund
2. Gratuity
3. Privilege Leave
4. Superannuation Scheme
5. Medical Reimbursement & Hospitalization
6. Dental Policy
7. Group Accident Insurance Scheme
8. Housing Loan Scheme
9. Vehicle Loan Scheme
10. Phone Policy
11. Leave Travel Assistance (LTA)
12. Local Conveyance Rules
13. Transfer Policy
14. HRR Policy for Area Office Managers
15. Canteen Service
16. Cash Payments & Advance Settlements
17. Performance Excellence Scheme
18. Performance excellence Form
19. Parivar Suraksha Yojna
20. Policy for Get Together of Employees
21. Notice Period for Managerial Employees
22. Conveyance Reimbursement for Interview Candidates
23. Car Policy
24. Post Retrial Benefits
25. Inland Travel Rules
26. Foreign Travel Rules
27. Application for Housing Loan
28. Application for Car Loan
29. Application for 2-wheeler Loan
30. Application for 2-wheeler (wards) Loan
RESEARCH METHODOLOGY
INTRODUCTION
Primary data is the data that is observed or collected by the researcher from first-hand
experience. The primary data is collected directly from the source of study. The data is
collected through the structured questionnaires provided to the employees of the
organization. The questionnaire was distributed to respondents of various departments.
Primary data was also collected by Personal Interaction and Questionnaire survey.
Secondary data which the researcher obtained from published data or data collected in
the past. The secondary data is collected from different journals, magazines, texts
books, articles, websites and company records.
RESEARCH QUESTIONS
B. INDUCTION
The induction of your organization covers organizational structure and policies?
(a) Agree
(b) Disagree
D. PERFORMANCE APPRAISAL
Are you satisfied with the Balanced Scoreboard method?
(a) Agree
(b) Disagree
E. LEAVE POLICY
Are you satisfied with the privilege leave provided to you?
(a) Agree
(b) Disagree
ANALYSIS AND FINDINGS
RECRUITMENT AND SELECTION:
1. Are you satisfied with the external recruitment sources performed in your
organization?
Sales
18%
agree
disagree
82%
INTERPRETATION:
Regarding external recruitment sources 82% employees are satisfied or agree whereas 18%
are not satisfied which is performed in the organization. Therefore, the employees are
satisfied by recruitment process.
INDUCTION:
2. The induction of your organization covers organizational structure and policies?
Sales
10%
agree
disagree
90%
INTERPRETATION:
Regarding the induction of organization, 90% of the employees are satisfied and 10% of the
employees are not satisfied. It means the most of the employees are benefited.
TRAINING AND DEVELOPMENT:
3. For employee performance is the training need analysed in your organization?
Sales
24%
agree
disagree
76%
INTERPRETATION:
Regarding employee performance, 76% of employees are satisfied whereas 24% of
employees are not satisfied. It means that most of the employees get affected from this
evaluation.
PERFORMANCE APPRAISAL:
4. Are you satisfied with the Balanced Scoreboard method?
Sales
8%
agree
disagree
92%
INTERPRETATION:
Regarding balance scorecard method, 92% of the employees are satisfied whereas only 8%
of the employees are not satisfied. It means that most of the employees are benefited from
this evaluation method.
LEAVE POLICY:
5. Are you satisfied with the privilege leave provided to you?
Sales
17%
agree
disagree
83%
INTERPRETATION:
Regarding privilege leave provided to employees, 83% of the employees are satisfied
whereas 17% of the employees are not satisfied.
CONCLUSION
1. The policy of the company provides facilities for all round growth of
individuals by training in-house and outside the organization,
reorientation, lateral mobility and self-development through self-
motivation.
2. The policy grooms every individual to realize his potential in all facets
while contributing to attain higher organizational and personal goals.
3. The policy builds teams and foster team-work as the primary instrument
in all activities.
4. The policy implements equitable, scientific and objective system of
reward, incentives and control.
5. The policy recognizes worth contributions in time and appropriately , so
as to maintain a high level of employee motivation and morale.
6. The employees agree on the part of their performance that they know
what is expected from them.
7. The employees understand how their work goals relates to company
goals.
8. Company inspires the employees to do their best work every day.
9. The employees are not satisfied with the communication and decision
making process as it leaks the information related to organization.
10.The employees do not receive the appropriate recognition and rewards for
their contributions and accomplishments.
11.The employees feel that they are not paid fairly for the contributions the
make to company’s success.
SUGGESTIONS & RECOMMENDATIONS
Books :
“Human Resource Management” by Ashwathapa.
“Human Resource Management” by Michael Armstrong.
“Human Resource Policy Analysis : Organizational Applications” by Richard J.
Nichaus.
Journals & Aticles :
1. Articles by T.V.Rao Learning Systems.
2. Policies of Deepak Nitrite Ltd.
3. Documents of Deepak Nitrite Ltd.
Websites :
www.deepaknitrite.com
www.ask.com
www.wikipedia.com
www.scribd.com