FORM 1.

1 SELF-ASSESSMENT CHECK

INSTRUCTIONS: This Self-Check Instrument will give the trainer necessary

data or information which is essential in planning training
sessions. Please check the appropriate box of your answer to
the questions below.

CORE COMPETENCIES
CAN I…? YES NO
1. INSTALL AND CONFIGURE COMPUTER SYSTEMS . . .
1.1 Assemble Computer Hardware
1.1.1 Plan and prepare to ensure OH&S policies
and procedures are followed in accordance
with systems requirements
1.1.2 Identify and obtain materials necessary to
complete the work in accordance with
established procedures and checked against
systems requirements
1.1.3 Obtain Tools, equipment and testing devices
needed to carry out the installation work in
accordance with established procedures and
checked for correct operation and safety
1.1.4 Assemble Computer hardware in accordance
with established procedures and systems
requirements
1.1.5 Basic-input-output-system (BIOS)
configuration in accordance with hardware
requirements.
1.2 Prepare installer
1.2.1 Create portable bootable devices in accordance
with software manufacturer instruction
1.2.2 Prepare customized installers in accordance
with software utilization guide and end user
agreement.
1.2.3 Carry out installation of portable applications
in accordance with software user guide and
Date Develop: Documentation No.
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SYSTEMS
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JANICE C. PELAEZ
CORE COMPETENCIES
CAN I…? YES NO
software license
1.3 Install operating system and drivers for peripherals/
devices
1.3.1 Install Operating system (OS) in accordance
with established installation procedures
and to comply with end-user requirements
1.3.2 Install and configure Peripherals/devices
drivers in accordance with manufacturer’s
instructions and/or OS installation procedures
1.3.3 Access and install OS and drivers updates/
patches in accordance with manufacturer’s
recommendations and requirements
1.3.4 Undertake on-going checks of the quality of the
work in accordance with established
procedures
1.4 Install application software
1.4.1 Install application software based on
software installation guides, end-user
requirements and software license agreement
1.4.2 Carry out variation to application software
installation in accordance to customer/client
requirements
1.4.3 Access and install Software updates are in
accordance with manufacturer’s
recommendations and requirements
1.5 Conduct testing and documentation
1.5.1 Test Devices / systems and/or installation to
determine whether it conforms to requirements
1.5.2 Conduct Stress test to ensure reliability of
equipment in accordance with manufacturer’s
instructions and system requirements
1.5.3 Follow 5S and 3Rs according to environmental
policies

Date Develop: Documentation No.

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SYSTEMS
SERVICING NC II Develop by: Revision #:
JANICE C. PELAEZ
CORE COMPETENCIES
CAN I…? YES NO
1.5.4 Documentation in relation to the test is
forwarded to appropriate personnel and/or
authority in accordance with requirements
2. SET-UP COMPUTER NETWORKS . . .
2.1 Install network cables
2.1.1 Determine and plan cable routes in
accordance with network design and actual
installation site.
2.1.2 Identify an obtain Network materials
necessary to complete the work in accordance
with established procedures and checked
against systems requirements
2.1.3 Carry out tools, equipment and testing
devices needed for the installation work are
obtained in accordance with established
procedures and checked for correct operation
and safety
2.1.4 Use Appropriate personal protective
equipment is and follow OHS policies and
procedures.
2.1.5 Perform Copper cable splicing based on
Electronic Industries
Alliance/Telecommunications Industry
Association (EIA/TIA) standards
2.1.6 Install Network cables and cable raceway in
accordance with established procedures and
installation requirements
2.1.7 Perform and check installation work to ensure
no unnecessary damage has occurred and
complies with requirements
2.1.8 Follow OHS standards and 5S principles
according to enterprise requirements
2.1.9 Dispose excess components and materials
based on WEEE directives and 3Rs waste

Date Develop: Documentation No.

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SYSTEMS
SERVICING NC II Develop by: Revision #:
JANICE C. PELAEZ
CORE COMPETENCIES
CAN I…? YES NO
management program.
2.2 Set network configuration
2.2.1 Check network connectivity of each terminal
in accordance with network design.
2.2.2 Diagnose and remedy any fault or problem in
the network system in line with the standard
operating procedures.
2.2.3 Configure network interface card (NIC) settings
in accordance with network design.
2.2.4 Carry out communication checking between
terminals in accordance with OS network
configuration guides
2.2.5 Respond to unplanned events or conditions
responded to in accordance with established
procedures
2.3 Set router/Wi-Fi/ wireless access point/repeater
configuration
2.3.1 Configure Client Device systems settings in
accordance with manufacturers’ instructions
and end- user preferences
2.3.2 Configure Local area network (LAN) port in
accordance with manufacturers’ instructions
and network design
2.3.3 Configure Wide area network (WAN) port in
accordance with manufacturers’ instructions
and network design
2.3.4 Configure Wireless settings in accordance
manufacturers’ instructions, network design
and end-user preferences
2.3.5 Configure Security/Firewall/Advance settings
in accordance with manufacturers’
instructions and end- user preferences

Date Develop: Documentation No.

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SYSTEMS
SERVICING NC II Develop by: Revision #:
JANICE C. PELAEZ
CORE COMPETENCIES
CAN I…? YES NO
2.4 Inspect and test the configured computer networks
2.4.1 Undertake final inspections to ensure that the
configuration done on the computer networks
conforms with the manufacturer’s
instruction/manual
2.4.2 Check computer networks to ensure safe
operation.
2.4.3 Prepare/ complete Reports according to
company requirements.
3. SET-UP COMPUTER SERVERS . . .
3.1 Set-up user access
3.1.1 Create user folder in accordance with network
operating system (NOS) features
3.1.2 Configure User access level based on NOS
features and established network access
policies/end-user requirements.
3.1.3 Perform Security check in accordance with
established network access policies/end-user
requirements.
3.2 Configure network services
3.2.1 Check Normal functions of server in
accordance with manufacturer’s instructions
3.2.2 Install/update required modules /add-ons
are based on NOS installation procedures
3.2.3 Configure Network services based on
user/system requirements
3.2.4 Check Operation of network services based on
user/system requirements
3.2.5 Respond Unplanned events or conditions to in
accordance with established procedures

Date Develop: Documentation No.

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SYSTEMS
SERVICING NC II Develop by: Revision #:
JANICE C. PELAEZ
CORE COMPETENCIES
CAN I…? YES NO
3.3 Perform testing, documentation and pre- deployment
procedures
3.3.1 Undertake Pre-deployment procedures is
based on enterprise policies and procedures
3.3.2 Undertake Operation and security check
based on end-user requirements
3.3.3 Prepare/Complete Reports according to
enterprise policies and procedures.
4. MAINTAIN AND REPAIR COMPUTER SYSTEMS AND
NETWORKS . . .
4.1 Plan and prepare for maintenance and repair
4.1.1 Plan and prepare maintenance and/or
Diagnosis of faults in line with job
requirements.
4.1.2 Obtain and check Tools, equipment and
testing devices needed for the maintenance
for correct operation and safety.
4.1.3 Obtain Materials necessary to complete the
work in accordance with established
procedures and checked against job
requirements.
4.1.4 Follow OHS policies and procedures in line
with job requirements.
4.1.5 Check Computer systems and networks for
maintenance against job/service order or
instructions and specifications.
4.2 Maintain computer systems and networks
4.2.1 Use Appropriate personal protective
equipment in line with standard procedures.
4.2.2 Check Normal function of computer systems
and networks in accordance with
manufacturer’s instructions.
4.2.3 Perform Scheduled/periodic maintenance is
in accordance with manufacturer’s
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SYSTEMS
SERVICING NC II Develop by: Revision #:
JANICE C. PELAEZ
CORE COMPETENCIES
CAN I…? YES NO
requirements.
4.2.4 Made necessary, needed
repairs/replacements in accordance with
established procedures.
4.2.5 Respond unplanned events or conditions to in
accordance with established procedures
4.3 Diagnose faults of computer systems and networks
4.3.1 Use Appropriate personal protective
equipment in line with standard procedures.
4.3.2 Diagnose Faults or problems in the computer
systems and networks according to
requirements and in line with the standard
procedures.
4.3.3 Manage and implement Contingency measures
in accordance with established procedures
4.3.4 Respond unplanned events or conditions in
accordance with established procedures

4.4 Rectify/correct defects in computer systems and

networks
4.4.1. Use appropriate personal protective
equipment in line with standard procedures.
4.4.2. Replace or correct defective components or
parts are without damage to the surrounding
environment or services
4.4.3. Made adjustments, if necessary in accordance
with established procedures
4.4.4. Respond to unplanned events or conditions to
in accordance with established procedures.
4.5 Inspect and test the computer systems and networks
4.5.1 Undertake final inspections to ensure that the
testing conducted on the device conforms with
Date Develop: Documentation No.
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SYSTEMS
SERVICING NC II Develop by: Revision #:
JANICE C. PELAEZ
CORE COMPETENCIES
CAN I…? YES NO
the manufacturer’s instruction/manual
4.5.2 Check/test Computer systems and networks
to ensure safe operation.
4.5.3 Follow OHS standards and 5S principles
according to enterprise policies.
4.5.4 Clean and cleared work site is of all debris and
left in safe condition in accordance with
company procedures.
4.5.5 Dispose excess components and materials
based on WEEE directives and 3Rs waste
management program.
4.5.6 Prepare and complete report is according to
company requirements.

Date Develop: Documentation No.

COMPUTER AUGUST 2019 Issued by: Page 8 of 8
SYSTEMS
SERVICING NC II Develop by: Revision #:
JANICE C. PELAEZ