Manual - Video-Porteiro

Grandstream Networks, Inc.
GDS3710
Hemispheric HD IP Video Door System
User Manual
COPYRIGHT
©2019 Grandstream Networks, Inc. http://www.grandstream.com

All rights reserved. Information in this document is subject to change without notice. Reproduction or
transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without
the express written permission of Grandstream Networks, Inc. is not permitted.
The latest electronic version of this user manual is available for download here:
http://www.grandstream.com/support
Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc.
in the United States, Europe and other countries.
CAUTION
Changes or modifications to this product not expressly approved by Grandstream, or operation of this
product in any way other than as detailed by this User Manual, could void your manufacturer warranty.
WARNING
Please do not use a different power adaptor with your devices as it may cause damage to the products and
void the manufacturer warranty.
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GDS3710 User Manual
Version 1.0.5.6
FCC Compliance Statement
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) The device may not cause harmful interference, and (2) This device must accept any interference
received, including interference that may cause undesired operation.
Important: Any changes or modification not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more
of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
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GDS3710 User Manual
Version 1.0.5.6
CE Declaration of Conformity
This transmitter complies with the essential requirements and provisions of directives 2014/53/EU,
2014/30/EU, 2015/35/EU and subsequent amendments, according to standards
ETSI EN 300 330 V2.1.1 (2017-02);

ETSI EN 301 489-1 V2.1.1 (2017-02); ETSI EN 301 489-3 V2.1.1 (2017-03);
EN 60950-1: 2006+A11:2009+A1:2010+A12:2011+A2:2013: EN 62311: 2008
Manufacturer:
Grandstream Networks, Inc.
126 Brookline Ave, 3rd Floor Boston, MA 02215, USA
Channel Frequency: 125 KHz

Channel Number: 1
Antenna Type / Gain: Internal
Type of Modulation: ASK
Operation temperature: -30 °C ~ +60 °C
Storage temperature: -35 °C ~ +60 °C
Humidity: 10 ~ 90% non-condensing
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GDS3710 User Manual
Version 1.0.5.6
GNU GPL INFORMATION
GDS3710 firmware contains third-party software licensed under the GNU General Public License (GPL).
Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public
License (GPL) for the exact terms and conditions of the license.
Grandstream GNU GPL related source code can be downloaded from Grandstream web site from:
http://www.grandstream.com/support/faq/gnu-general-public-license/gnu-gpl-information-download
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GDS3710 User Manual
Version 1.0.5.6
Table of Contents
DOCUMENT PURPOSE ............................................................................................... 15
CHANGE LOG .............................................................................................................. 16
Firmware Version 1.0.5.6 ................................................................................................................ 16
Firmware Version 1.0.3.35 .............................................................................................................. 17
WELCOME ................................................................................................................... 21
PRODUCT OVERVIEW ................................................................................................ 22
Feature Highlights .......................................................................................................................... 22
Technical Specifications .................................................................................................................. 22
GETTING STARTED..................................................................................................... 25
Equipment Packaging ..................................................................................................................... 25
Description of the GDS3710 ........................................................................................................... 26
Connecting and Setting up the GDS3710 ........................................................................................ 26
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GDS3710 User Manual
Version 1.0.5.6
GDS3710 Wiring Connection .......................................................................................................... 27
GDS3710 Back Cover Connections ................................................................................................ 28
Connection Example....................................................................................................................... 28
Power the unit using PoE......................................................................................................... 29
Power the unit using PSU ........................................................................................................ 29
GETTING TO KNOW GDS3710 ................................................................................... 31
Connecting GDS3710 to Network with DHCP Server ...................................................................... 31
Windows Platform.................................................................................................................... 31
UPnP.............................................................................................................................................. 31
GS Search ...................................................................................................................................... 32
GDS Manager Utility Tool ................................................................................................................ 33
Apple Platform ......................................................................................................................... 34
Connect to the GDS3710 using Static IP ......................................................................................... 36
GDS3710 APPLICATION SCENARIOS ....................................................................... 38
Peering Mode without SIP Server ................................................................................................... 38
Peering using SIP Server (UCM6XXX) ............................................................................................ 38
Using a Network Video Recorder (NVR).......................................................................................... 39
GDS3710 PERIPHERAL CONNECTIONS ................................................................... 41
Alarm IN/OUT ................................................................................................................................. 42
Protection Diode ............................................................................................................................. 42
Connection Examples ..................................................................................................................... 43
Wiring Sample using 3rd Party Power Supply ........................................................................... 44
Wiring Sample using Power Supply for both GDS3710 and Electric Strike................................ 44
Wiring Sample using PoE to power GDS3710 and 3rd Party Power Supply for Electric Strike.... 45
Good Wiring Sample for Electric Strike and High-Power Device ............................................... 46
Wiegand Module Wiring Examples.................................................................................................. 46
Input example with 3rd party power supply for Wiegand device ................................................. 46
Input example with power supply for both GDS3710 and Wiegand device ................................ 47
Output example with 3rd party power supply for Wiegand device .............................................. 47
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GDS3710 User Manual
Version 1.0.5.6
Wiegand RFID Card Reader Example...................................................................................... 48
GDS3710 HOME WEB PAGE....................................................................................... 49
GDS3710 Configuration & Language Page ..................................................................................... 50
GDS3710 SETTINGS.................................................................................................... 52
Live View Page ............................................................................................................................... 52
Live Snapshot .......................................................................................................................... 52
MJPEG Stream........................................................................................................................ 55
Door System Settings ..................................................................................................................... 58
Basic Settings.......................................................................................................................... 58
Using Alarm Out (COM 1) to Control a Second Door ........................................................................ 65
Keep Door Open...................................................................................................................... 70
Emergency PIN............................................................................................................................... 72
Card Management ................................................................................................................... 73
Add Users Manually ........................................................................................................................ 73
Add Users Automatically ................................................................................................................. 75
Users Operation.............................................................................................................................. 75
Group ...................................................................................................................................... 75
Schedule ................................................................................................................................. 76
Holiday .................................................................................................................................... 77
System Settings.............................................................................................................................. 78
Date & Time Settings ............................................................................................................... 78
Network Settings ..................................................................................................................... 78
Access Settings ....................................................................................................................... 80
User Management ................................................................................................................... 82
Account .......................................................................................................................................... 83
Account 1 - 4 ........................................................................................................................... 83
Phone Settings ............................................................................................................................... 86
Phone Settings ........................................................................................................................ 86
Account [1-4] White List ........................................................................................................... 88
Click-To-Dial ............................................................................................................................ 89
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GDS3710 User Manual
Version 1.0.5.6
Video & Audio Settings ................................................................................................................... 89
Video Settings ......................................................................................................................... 90
OSD Settings........................................................................................................................... 92
CMOS Settings........................................................................................................................ 93
Audio Settings ......................................................................................................................... 93
Privacy Masks ......................................................................................................................... 94
Alarm Settings ................................................................................................................................ 95
Alarm Events Config ................................................................................................................ 95
Motion Detection ............................................................................................................................. 96
Digital Input .................................................................................................................................... 98
Enable Silent Alarm Mode ............................................................................................................... 99
Hostage Code................................................................................................................................. 99
Tamper Alarm ............................................................................................................................... 100
Keypad Input Error Alarm .............................................................................................................. 100
Non-Scheduled Access Alarm ....................................................................................................... 100
Alarm Schedule Settings........................................................................................................ 100
Alarm Action Settings............................................................................................................. 102
Alarm Phone List ................................................................................................................... 103
Email & FTP Settings .................................................................................................................... 104
Email Settings ....................................................................................................................... 104
FTP & Center Storage ........................................................................................................... 105
Maintenance Settings ................................................................................................................... 107
Upgrade ................................................................................................................................ 107
Reboot & Reset ..................................................................................................................... 109
Debug Log ............................................................................................................................. 110
Data Maintenance .................................................................................................................. 111
System Health Alert ............................................................................................................... 112
Event Notification................................................................................................................... 113
Event Log .............................................................................................................................. 115
Certificates ............................................................................................................................ 116
Status ........................................................................................................................................... 117
Account Status ...................................................................................................................... 117
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GDS3710 User Manual
Version 1.0.5.6
System Info ........................................................................................................................... 118
Network Info .......................................................................................................................... 119
CONNECTING GDS3710 WITH GXV32XX ................................................................ 121
CONNECTING GS WAVE WITH GDS3710 DOOR SYSTEM..................................... 122
GDS3710 HTTP API ................................................................................................... 123
FACTORY RESET ...................................................................................................... 124
Restore to Factory Default via Web GUI........................................................................................ 124
Hard Factory Reset....................................................................................................................... 124
Restore to Factory Default Via SIP NOTIFY .................................................................................. 126
EXPERIENCING THE GDS3710 ................................................................................ 127
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GDS3710 User Manual
Version 1.0.5.6
Table of Tables
Table 1: GDS3710 Features in a Glance ................................................................................................ 22

Table 2: GDS3710 Technical Specifications ........................................................................................... 22
Table 3: Equipment Packaging............................................................................................................... 25
Table 4: GDS3710 Wiring Connection .................................................................................................... 27
Table 5: Home Page Description ............................................................................................................ 49
Table 6: Door System Settings ............................................................................................................... 60
Table 7: Immediate Open-Door Table ..................................................................................................... 70
Table 8: Schedule Keep Door Open ....................................................................................................... 71
Table 9: Card Info .................................................................................................................................. 74
Table 10: Add Group .............................................................................................................................. 76
Table 11: Date & Time............................................................................................................................ 78
Table 12: Basic Settings ........................................................................................................................ 79
Table 13: Access Settings ...................................................................................................................... 80
Table 14: User Management .................................................................................................................. 82
Table 15: SIP Account Basic & Advanced Settings ................................................................................. 84
Table 16: Phone Settings ....................................................................................................................... 86
Table 17: White List ............................................................................................................................... 88
Table 18: Video Settings ........................................................................................................................ 90
Table 19: OSD Settings ......................................................................................................................... 92
Table 20: CMOS Settings....................................................................................................................... 93
Table 21: Audio Settings ........................................................................................................................ 94
Table 22: Motion Detection .................................................................................................................... 97
Table 23: Digital Input ............................................................................................................................ 98
Table 24: Silently Alarm Mode ................................................................................................................ 99
Table 25: Hostage Code Alarm .............................................................................................................. 99
Table 26: Tamper Alarm ....................................................................................................................... 100
Table 27: Keypad Input Error Alarm...................................................................................................... 100
Table 28 : Non-Scheduled Access Alarm .............................................................................................. 100
Table 29: Alarm Actions ....................................................................................................................... 103
Table 30: Alarm Phone List .................................................................................................................. 103
Table 31: Email Settings - SMTP.......................................................................................................... 104
Table 32: Picture Storage Settings ....................................................................................................... 105
Table 33: FTP Filenames ..................................................................................................................... 106
Table 34: Upgrade ............................................................................................................................... 108
Table 35: Reset & Reboot .................................................................................................................... 110
Table 36 : Log Manager Settings.......................................................................................................... 114
Table 37: System Info .......................................................................................................................... 119
Table 38: Network Info ......................................................................................................................... 120
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GDS3710 User Manual
Version 1.0.5.6
Table of Figures
Figure 1: GDS3710 Package ................................................................................................................. 25

Figure 2: GDS3710 Front View .............................................................................................................. 26
Figure 3: GDS3710 Back View............................................................................................................... 26
Figure 4: GDS3710 Back Cover Connections ........................................................................................ 28
Figure 5: GDS3710 Back Cover ............................................................................................................. 29
Figure 6: Connection Example ............................................................................................................... 29
Figure 7: Powering the GDS3710 .......................................................................................................... 30
Figure 8: Detecting GDS3710 via UPnP................................................................................................. 31
Figure 9: GDS3710 Login Page ............................................................................................................. 32
Figure 10: GS Search Discovery ............................................................................................................ 33
Figure 11: GDS3710 Detection .............................................................................................................. 34
Figure 12: Apple Safari Settings Page.................................................................................................... 35
Figure 13: Bonjour Setting Page ............................................................................................................ 35
Figure 14: Static IP on Windows ............................................................................................................ 37
Figure 15: Peering GDS3710 with UCM6XXX ........................................................................................ 39
Figure 16: Peering GDS3710 with GVR3550 ......................................................................................... 40
Figure 17: Peripheral Connections for GDS3710.................................................................................... 41
Figure 18: Alarm_In/Out Circuit for GDS3710 ......................................................................................... 42
Figure 19: Protection Diode - Example 1 ................................................................................................ 43
Figure 20: Protection Diode - Example 2 ................................................................................................ 43
Figure 21: 3rd party Power Supply Wiring Sample .................................................................................. 44
Figure 22: Power Supply used for both GDS3710 and Electric Strike ..................................................... 44
Figure 23: Wiring Sample using PoE to power GDS3710 and 3rd party Power Supply for Electric Strike . 45
Figure 24: Example to Avoid when Powering the Electric Strike ............................................................. 45
Figure 25: Electric Strike and High-Power Device Example .................................................................... 46
Figure 26: Wiegand Input Example with 3rd party Power Supply ............................................................. 46
Figure 27: Wiegand Input Example with Power Supply for GDS3710 and Wiegand Device .................... 47
Figure 28: Wiegand Output Wiring Example........................................................................................... 47
Figure 29: Wiegand RFID Card Reader Example ................................................................................... 48
Figure 30: Home Page: Internet Explorer 11 .......................................................................................... 49
Figure 31: Switch Language Page ......................................................................................................... 51
Figure 32: Live View Page: Google Chrome........................................................................................... 52
Figure 33: MJPEG Authentication Mode................................................................................................. 53
Figure 34 : Snapshot admin credential ................................................................................................... 53
Figure 35 : Snapshot view using secured MJPEG authentication Mode .................................................. 54
Figure 36: Snapshot view using Basic Authentication Mode ................................................................... 55
Figure 37: MJPEG Authentication Mode................................................................................................. 55
Figure 38 : MJPEG view admin credential .............................................................................................. 56
Figure 39 : MJPEG live view using secured MJPEG Authentication Mode .............................................. 57
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GDS3710 User Manual
Version 1.0.5.6
Figure 40: MJPEG view using Basic MJPEG Authentication Mode ......................................................... 58
Figure 41: Door System Settings Page .................................................................................................. 59
Figure 42: Alarm_Out1 Feature.............................................................................................................. 66
Figure 43: Universal Local PIN .............................................................................................................. 67
Figure 44: Remote PIN to Open Door .................................................................................................... 68
Figure 45: Right of Card and Private PIN ............................................................................................... 69
Figure 46: Immediate Open Door ........................................................................................................... 70
Figure 47: Schedule Open Door............................................................................................................. 71
Figure 48: Edit Schedule........................................................................................................................ 72
Figure 49: Keep Door Open – Emergency PIN....................................................................................... 72
Figure 50: Card Management ................................................................................................................ 73
Figure 51: Card Info............................................................................................................................... 74
Figure 52: Add Group ............................................................................................................................ 76
Figure 53: Groups List ........................................................................................................................... 76
Figure 54: Edit Schedule Time ............................................................................................................... 77
Figure 55: Edit Holiday Time .................................................................................................................. 77
Figure 56: Date & Time Page ................................................................................................................. 78
Figure 57: Basic Settings Page .............................................................................................................. 79
Figure 58: Access Settings Page ........................................................................................................... 80
Figure 59: User Management Page ....................................................................................................... 82
Figure 60: Password Recovery Email .................................................................................................... 82
Figure 61: SIP Account Settings Page.................................................................................................... 83
Figure 62: Phone Settings Page ............................................................................................................ 86
Figure 63: White List Page..................................................................................................................... 88
Figure 64 : Click-To-Dial......................................................................................................................... 89
Figure 65: Video Settings Page.............................................................................................................. 90
Figure 66: OSD Settings Page ............................................................................................................... 92
Figure 67: CMOS Settings Page ............................................................................................................ 93
Figure 68: Audio Settings Page .............................................................................................................. 94
Figure 69: Privacy Masks Configuration Page ........................................................................................ 95
Figure 70: Events Page ......................................................................................................................... 96
Figure 71: Region Config ....................................................................................................................... 97
Figure 72: Digital Input........................................................................................................................... 98
Figure 73: Alarm Schedule................................................................................................................... 101
Figure 74: Edit Schedule...................................................................................................................... 101
Figure 75: Alarm Action........................................................................................................................ 102
Figure 76: Edit Alarm Action................................................................................................................. 102
Figure 77: Alarm Phone List ................................................................................................................. 103
Figure 78: Email Settings - SMTP Page ............................................................................................... 104
Figure 79: Picture Storage Settings...................................................................................................... 106
Figure 80 : FTP filenames.................................................................................................................... 107
Figure 81: Upgrade Page..................................................................................................................... 108
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GDS3710 User Manual
Version 1.0.5.6
Figure 82: Reset & Reboot Page ......................................................................................................... 110
Figure 83: Debug Log Page .................................................................................................................. 111
Figure 84: Data Maintenance Page...................................................................................................... 112
Figure 85: System Health Alert Page ................................................................................................... 112
Figure 86: Log Manager Page ............................................................................................................. 114
Figure 87: Event Logs.......................................................................................................................... 116
Figure 88: Upload Certificate files ........................................................................................................ 116
Figure 89: System Info Page................................................................................................................ 118
Figure 90: System Info Page................................................................................................................ 118
Figure 91: Network Info Page .............................................................................................................. 120
Figure 92: Reset via Web GUI ............................................................................................................. 124
Figure 93: Wiegand Interface Cable..................................................................................................... 125
Figure 94: Wiegand Cable Connection................................................................................................. 125
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GDS3710 User Manual
Version 1.0.5.6
DOCUMENT PURPOSE
This document describes the basic concept and tasks necessary to use and configure your GDS3710. And
it covers the topic of connecting and configuring the GDS3710, making basic operations and the call
features. Please visit http://www.grandstream.com/support to download the latest “GDS3710 User Manual”.
This guide covers following topics:
 Product Overview
 Getting Started
 Getting to Know GDS3710
 GDS3710 Application Scenarios
 GDS3710 Peripheral Connections
 GDS3710 Home Web Page
 GDS3710 Settings
 Connecting GDS3710 with GXV32XX
 Connecting GS Wave with GDS3710 Door System
 GDS3710 HTTP API
 Factory Reset
 Experiencing the GDS3710
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GDS3710 User Manual
Version 1.0.5.6
CHANGE LOG
This section documents significant changes from previous versions of user manual for GDS3710. Only
major new features or major document updates are listed here. Minor updates for corrections or editing are
not documented here.
Firmware Version 1.0.5.6
 Added support for 4 SIP accounts. [Account]

 Added option to configure DTMF Payload value. [DTMF Payload Type]
 Added option to disable outbound proxy route header. [Outbound Proxy Mode]
 Added support for Packetization Mode 0. [SIP Packetization Compatibility Mode]
 Added support for “Normal Open” or “Normal Close” setting when Alarm Out1 is set to Open Door.
[ALMOUT1 Status]
 Added support for System Health Alerts via Email. [System Health Alert]
 Added option to upload custom doorbell ringtone. [Enable Custom Doorbell Ringtone]
 Added option to set Schedule for “Local PIN to Open Door”. [Local PIN to Open Door Schedule]
 Added support for CSV format when Importing/Exporting Card user data. [Card Management]
 Added support for Anonymous Snapshot. [Enable Anonymous LiveView]
 Enhanced security by only allowing numbers existing under “White List” to open the door remotely
when call is initiated from GDS3710. [Remote PIN to Open the Door]
 Added Boot version information into System status. [Boot Version]
 Added Alarm_Out port (COM1 interface) be used as Open Door 2. [Using Alarm Out (COM 1) to
Control a Second Door]
 Added option to Enable/Disable WebUI access. [Disable Web Access]
 Added option to define number of snapshots to be uploaded when opening door. [Number of
Snapshots when Door Opened]
 Added option to specify digital input to be normal Open or normal Close. [Input Digit 1 Status]
 Added ability to set schedule for Alarm In door opening. [Select Alarm Schedule]
 Added support for using Digit Only as Private PIN. [Local PIN Type]
 Added option to configure “No Key Entry Timeout”. [No Key Input Timeout]
 Added ability to email snapshot when door opened. [Snapshot when Door Opened]
 Added option to allow anonymous viewing. [Enable Anonymous LiveView]
 Added option to configure payload type for H.264. [H.264 Payload Type]
 Extended VLAN tag range from 0 to 4094. [Layer 2 QoS 802.1Q/VLAN Tag]
 Added option to use Emergency PIN to overwrite “Keep Door Open” schedule and lockdown.
[Emergency PIN]
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GDS3710 User Manual
Version 1.0.5.6
 Added ability to configure device with custom certificate signed by custom CA certificate.
[Certificates]
 Added support for special character “@” in the SIP User ID. [SIP User ID]
 Added SIP NOTIFY to factory reset the GDS3710. [Allow Reset Via SIP NOTIFY] [Restore to
Factory Default Via SIP NOTIFY]
 Added event log showing the users (Username) opening door via private PIN. [Event Log]
 Added support for Parallel Hunting when doorbell pressed [Door Bell Call Mode]
 Enhanced HTTP Event Notification details: Added “CARDID” and “SIPNUM” [URL Template]
 Add support for TLSv1.2
 Added option to assign a schedule to the doorbell. [Press Doorbell Schedule]

 Added option to set the maximum number of digits dialed. [Maximum Number of Dialed Digits]
 Added support for video live view on Chrome/Firefox with no Plugin required. [Live View Page]
 Added option to send Snapshot via Email when doorbell pressed. [Snapshot when Doorbell
Pressed]
 Added RTCP/RTCP-XR for SIP Call to meet Cloud Solution Service Provider. [Enable RTCP]
 Added alarm notification of non-scheduled access users. [Non-Scheduled Access Alarm]
 Added Keep Door Open section. [Keep Door Open]
 Added MJPEG Authentication Mode. [MJPEG Authentication Mode] [Live View Page]
 Added LED lighting indication pattern for firmware upgrade process. [Upgrade]
 Increased the maximum allowed whitelist numbers to 30 records with 20-digit length for each
number [Account [1-4] White List]
 Added Support for HTTP command to Open Door. [Enable HTTP API Remote Open Door]
 Added display device logs at GDS web UI. [Event Log]
 Added valid start/end dates for Card Management. [Card Management]
 Added “Test” button for Alarm Action. [Alarm Action]
 Added “Alarm IN/OUT Status” display at GDS “Status” page UI.
 [Added Self-defined Even Notification Message. [Event Notification]
 Added ability to upload Trusted CA certificate files. [Certificates]

 Added support for multi-channel call mode. [Enable Multi-channel Call Mode]
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GDS3710 User Manual
Version 1.0.5.6
 Added option to enable/disable certificate validation. [Certificates]
 Added Standard Mode and Broadsoft Mode in SIP Settings, Broadsoft Supported. [Special Feature]
 Added card ID number and phone number reported in event log message. [Event Notification]
 Added “Click-to-Dial” feature support. [Click-To-Dial]
 Added option to disable alarm sound at phone side when event trigger SIP call to the phone.
[Enable two-way SIP Calling]
 Increased maximum characters to 256 in “Number called when doorbell pressed” to allow serial
hunting of SIP extensions or IP address with port or mixing of both, with each ring several seconds
before going next. [Number Called When Door Bell Pressed]
 Added feature to capture snapshot when doorbell pressed. [Snapshot when Doorbell Pressed]
 Added feature to disable keypad input (lock keypad) and ONLY doorbell button can be pressed.
[Disable Keypad (except the Doorbell Button)]
 Added option to disconnect call automatically after door open event. [Enable On Hook After Remote
Door Opened]
 Issuing Mode automatically. [Card issuing State Expire Time(m)]
 Added ability for whitelist entries to open door using remote PIN. [Account [1-4] White List]
 Added if schedule disabled, GDS3710 will bypass the option to open door. [Group overrides
Schedule]
 Implemented the HTTP Upload (RFID card) Log Event support for 3rd party Software Integration.
[Event Notification]
 No major changes.
 Allow config and call IP address format on SIP field when dialing the Virtual Number. [SIP Number]
 Added “Silent Alarm” Mode. [Enable Silent Alarm Mode]
 Added option Backup/Restore including all passwords like SIP/FTP/Remote Access, etc. [Data
Maintenance]
 Added schedule support for Card and PIN. [Schedule]
 Added LLDP support. [Enable LLDP]
 Added database automatic backup and synchronization.
 Modified WebGUI style.
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GDS3710 User Manual
Version 1.0.5.6
 Added card information batch delete option in the WebGUI. [Users Operation]
 Added option to enable “Motion Detection”, “Tamper Alarm” and backlight partially light. [Tamper
Alarm] [Motion Detection] [Enable Background Light]
 Added card user limitation up to 2000 and group limit to 50. [Card Management] [Group]
 Added Card and PIN schedule configuration Central Mode. [Central Mode]
 Added LDC Ratio Control and Adjustment. [LDC Ratio]
 Expended the range of Ring timeout. [Ring Timeout]
 Added option to disable Auto Answer. [Auto Answer]
 Updated the “DingDong” tone when doorbell pressed.
 Added function to check the default value.
 Added Factory Reset via special procedures. [Hard Factory Reset]
 Added file upload and download (card information, configuration etc.) can be executed after
authentication. [Card Management]
 Added enforcement that when admin password is changed via WebGUI, user has to fill in a Valid
Email Account to retrieve the email before the new admin password taking effect. [User
Management]
 Added support of ONVIF Profile S.

 Added “Privacy Mask” support in Motion Detection Setting. [Privacy Masks]
 Updated OCX plugin engine to Version 3.1.0.74
 Added DTMF Open Door control option in WebGUI [Enable DTMF Open Door]
 Added HTTP API support [GDS3710 HTTP API].
 Optimized HTTP API for Card Management.
 Added “Enable Blue Doorbell Light” option in the webGUI. [Enable Doorbell Blue Light]
 Added switch on the doorbell blue light by configured time period of the day. [Enable Doorbell Blue
Light]
 Implemented “Silent Alarm” mode. [Enable Silent Alarm Mode]
 Added back DTMF Open Door as optional choice, with user acknowledging the security risk.
[Enable DTMF Open Door]
 Revised “Alarm Output Duration(s)” choice option as 5/10/15/20/25/30 seconds.
 Added folder creation and file arrangement if multiple GDS3710s are uploading snapshots to FTP
server.
 Added DTMF audio playing when key be pressed. [Key Tone Type]
 Separated volume control under Web GUI -> Audio Settings. [System Volume][Doorbell Volume]
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GDS3710 User Manual
Version 1.0.5.6
 Added “Audio, Snapshot, Recording and File Path Saved” operation with icons at Live View
webpage. [Live View Page]
 Added “show password” feature when the eye icon be clicked in the webGUI.
 Added prompt popup message when capture button clicked.
 Use different email title to separate the Motion Detection and Temperature Out of the Range alarm.
 Set initial value of “0” for Virtual Number and SIP number if user leaving the field empty. [Virtual
Number][SIP Number]
 Added support open door remotely via GDS Manager utility (after GDS Manager version 1.0.0.78)
 Supported GXP color phone JPEG_Over_HTTP with encryption and authentication. This feature is
pending on GXP/UCM6xxx firmware availability. Currently this feature does not support 3rd party
PBX if SIP extension is used in Open Door configuration.
 Added SSH support with default TCP port 22. [Enable SSH][SSH Port]
 Added GS_Wave (Android/iOS) Application support for Open Door. [CONNECTING GS WAVE
WITH GDS3710 DOOR SYSTEM].
 Enhanced webGUI login process and added random default password.
 Enhance security by disable the DTMF to open door
 Added support of sending DTMF tone in SIP calling (RFC2833, SIP INFO). [Enable DTMF]
 This is the initial version for GDS3710.
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WELCOME
Thank you for purchasing Grandstream GDS3710 Hemispheric HD IP Video Door System, an innovative
IP based powerful video door system.
GDS3710 HD IP Video Door System is a hemispheric IP video door phone with an integrated high-definition
IP surveillance camera. GDS3710 is ideal for monitoring from wall to wall without blind spots. Powered by
an advanced Image Sensor Processor (ISP) and state of the art image algorithms, it delivers exceptional
performance in all lighting conditions. The GDS3710 IP video door system features industry-leading
SIP/VoIP for 2-way audio and video streaming to smart phones and SIP phones. It contains integrated PoE,
LEDs, HD loudspeaker, RFID card reader, motion detector, lighting control switch and more.
GDS3710 HD IP Video Door System can be managed by Grandstream’s free windows-based management
software: GDS Manager is a client/server based software which provided RFID card management and
basic reports for the door entrance.
Along with Grandstream videophone, mobile Apps, and Network Video Recorder (NVR), the GDS3710
provides a powerful recording and monitoring solution. It can be managed with GSURF Pro or any ONVIF-
compliant video management system. It also offers a flexible HTTP API for easy integration with 3rd party
applications and other surveillance systems.
GDS3710 is ideal for entry places requiring a wide-angle monitoring, such as banks, hotels, schools, office
buildings, retail stores and small warehouses, and for most small to medium sized enclosed environments.
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PRODUCT OVERVIEW
Feature Highlights
The following table contains the major features of the GDS3710.
Table 1: GDS3710 Features in a Glance
 High-performance streaming server allowing multiple simultaneous

streaming session accesses.
 2 Megapixel Progressive Scan CMOS, 1920H x 1080V.
 Broad interoperability with most 3rd party SIP/VoIP devices and leading
SIP/NGN/IMS platforms.
 2 Channels Input/Output alarm.
 RS485, Wiegand (26 bits) Input and Output.
 RFID card reader.
 Weather proof, vandal resistant.
Technical Specifications
The following table resumes all the technical specifications including the protocols / standards supported,
voice codecs, telephony features and upgrade/provisioning settings for GDS3710.
Table 2: GDS3710 Technical Specifications
Video Compression H.264 High Profile / Main Profile / Base Profile, Motion JPEG.
Image Sensor
1/2.7”, 2 Megapixel, 1920H x 1080V.
Resolution
Lens Type 1/2”, F2.5, FOV: 180°(W) x 150°(H).
Day & Night Mode White LEDs with smart brightness control.
Max Video Resolution 1920x1080.
Max Frame Rate 30 frames per second.
Minimum Illumination 0.5Lux.
Wide Dynamic Range Yes, up to 120dB.
Embedded Analytics Motion detection.
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Snapshots Triggered upon events, sent via email and/or FTP.
High-performance streaming server allowing multiple simultaneous accesses:

Multi-stream  Primary video stream: 1920 x 1080 resolution for continuous full HD recording.
Resolution  Secondary video stream: 640 x 480 resolution for SIP/VoIP video calls.
 Third video stream: 320 x 240 resolution for smartphone Apps.
TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS local upload and mass provisioning using

Network Protocols TR-069 (pending), ARP/RARP, ICMP, DNS, DHCP, SSH, SMTP, TFTP, NTP,
STUN, TLS, SRTP.
Broad interoperability with most 3rd party SIP/VoIP devices and leading
SIP/VoIP Support
SIP/NGN/IMS platforms.
G.711µ/a-law, G.722, in-band and out-of-band DTMF (in audio, RFC2833, SIP
Voice Codecs
INFO), AEC.
QoS Layer 2 QoS (802.1Q, 802.1P) and Layer 3 QoS (ToS, DiffServ, MPLS).
User and administrator level access control (pending), MD5 and MD5-sess based
Security authentication, 256-bit AES encrypted configuration file, TLS, SRTP, HTTPS,
802.1Q.
Upgrade / Firmware upgrade via TFTP/HTTP/HTTPS, mass provisioning using TR-069
Provisioning (Pending) or AES encrypted XML configuration file.
Audio Input Built-in Digital Microphone, up to 1.5m with AEC.
Audio Output Built-in HD Loudspeaker (2 Watt), sound quality suitable for up to 3 m.
12-key touchpad plus a capacitive doorbell button, each with individual LED
Keypad / Buttons
illumination.
RFID 125KHz: EM4100 (1 RFID card and 1 RFID key fob included).
Alarm Input Yes, 2 channels, Vin < 15V, for door sensor or other devices.
Yes, 2 channels, 125VAC/0.5A, 30VDC/2A, Normal Open or Normal Close, for
Alarm Output
electric lock, light switch or other devices.
Network Interface 10M/100M auto-sensing.
Expansion Interface RS485, Wiegand (26 bits) input and output.
Dimensions and 173mm(H) x 80mm(W) x 36mm(D).
Weight 0.6 Kg.
PoE (Power over Ethernet) IEEE 802.3af Class 3, or 12VDC/1A connection (AC
Power Supply
power adapter not included).
Interoperability ONVIF (Profile S).
Ingress Protection Weather proof, vandal resistant, with support for extra back reinforcing metal plate
Temperature and Operation: -30°C to 60°C (-22°F to 140°F)
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Humidity Storage: -35°C to 60°C (-31°F to 140°F)
Humidity: 10% to 90% Non-condensing
Protection Class IP66 (EN60529), IK09 (IEC62262).
FCC: Part 15 subpart B Class B; Part 15 C; MPE
CE: EN 55032 Class B; EN 61000-3-2; EN 61000-3-3; EN 50130; EN 60950-1; EN
Compliance 300330; EN 301489; EN 62311
RCM: AS/NZS CISPR 22; AS/NZS 4268; AS/NZS 60950.1
IC: ICES-003; RSS310
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GETTING STARTED
This chapter provides basic installation instructions including the list of the packaging contents and
information for obtaining the best performance using the GDS3710 Video Door System.
Equipment Packaging
Table 3: Equipment Packaging
 1 x GDS3710  1 x Wiegand Cable

 1 x Installation Bracket  1 x Lens Cleaning Cloth
 1 x Drilling Template  1 x RFID Card (more can be purchased
 1 x Protecting Cap from Partner/reseller)
 3 x Rubber Gaskets (for sealing the  1 x Key Fob (more can be purchased from
back cable) Partner/reseller)
 6 x Back Panel Screws  1 x Frame Back Cover
 6 x Bracket Screws and Anchors  1 x Quick Installation Guide
 4 x Anti-tamper screws  1 x GPL License
 1 x Anti-Tamper Hex Key
Figure 1: GDS3710 Package
Note: Check the package before installation. If you find anything missing, contact your system administrator
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Description of the GDS3710
Below figures show the component of the back and front view of GDS3710 IP Video Door System:
Figure 2: GDS3710 Front View
Figure 3: GDS3710 Back View
Connecting and Setting up the GDS3710
The GDS3710 can be powered using PoE or PSU:
Using PoE as power supply (Suggested)

 Connect the other end of the RJ45 cable to the PoE switch.
 PoE injector can be used if PoE switch is not available.
Using the power adapter as power supply (PSU not provided)

 Connect the other end of the RJ45 cable to network switch or router.
 Connect DC 12V power source via related cable to the corrected PIN of the GDS3710.
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GDS3710 Wiring Connection
Table 4: GDS3710 Wiring Connection
Jack Signal Function Note
TX+ Orange / White

TX- Orange
Data
RX+ Green / White
Ethernet
RX- PoE 802.3af Green
Class 3, 12.95W Blue +
J2 (Basic) PoE_SP2
Blue/White Please twist these two wires together and connect to
3.81mm
Brown + SP1, SP2 respectively even the PoE NOT used.
PoE_SP1
Brown/White
RS485_B
RS485
RS485_A
GND Power Supply
DC 12V, 1A Minimum
12V
GND Alarm GND
ALARM1_IN+
ALARM1_IN-
Alarm In Vin<15V
ALARM2_IN+
J3
ALARM2_IN-
(Advanced)
3.81mm NO1
Alarm Out Relay: 30VDC/2A; 125VAC/0.5A
COM1
NO2 For "Fail Secure" (Locked when Power Lost) Strike, connect COM2 &
NO2.
COM2
Electric Lock For "Fail Safe" (Open when No Power) Magnetic Lock, connect COM2 &
NC2.
NC2
Relay: 30VDC/2A; 125VAC/0.5A
J4 (Special) Wiegand Power
GND Black Both Input and Output MUST be connected
2.0mm GND
WG_D1_OUT Wiegand Output Orange GDS3710 function as Output of Card Reader, Connect
WG_D0_OUT Signal Brown Pin 1, 2, 3
Wiegand Output For External Card Reader; Or GDS3710 as Receiver

LED Blue
LED Signal Only
WG_D1_IN Wiegand Input White For External Card Reader
WG_D0_IN Signal Green Connect Pin 1,4,5,6,7,8
Wiegand Output
BEEP Yellow For External Reader Only
BEEP Signal
For External Card Reader Only.

Wiegand Power
5V Red 12VDC powered External Card Reader must use own
Output
power source, can NOT use this Pin.
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GDS3710 Back Cover Connections
Figure 4: GDS3710 Back Cover Connections
Connection Example
To connect the GDS either by using PoE or PSU follow steps below:
 Open the Back-Cover Board of the GDS3710 which should look like following figure.
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Figure 5: GDS3710 Back Cover
Power the unit using PoE
 Cut into the plastic sheath of your Ethernet cable, then Unwind and pair as shown below.
Use the TIA/EIA 568-B standard, which define pin-outs for using Unshielded Twisted Pair cable and
RJ-45 connectors for Ethernet connectivity.
Figure 6: Connection Example
 Connect each wire of the cable to its associate on the Back Cover of the GDS3710 to power the
unit using PoE.
Power the unit using PSU
 To power the unit using PSU, use a multimeter to detect the polarity of your Power Supply, then
connect GND to negative pole and 12V to positive pole of the PSU.
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Note: If the user doesn’t have PoE switch, there is no need to connect the Blue and Brown wires to the
GDS3710 since these wires are used to power the unit via Ethernet.
Figure 7: Powering the GDS3710
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GETTING TO KNOW GDS3710
The GDS3710 has an embedded Web server to respond to HTTP/HTTPS GET/POST requests. Embedded
HTML pages allow users to configure the GDS3710 through Microsoft Internet Explorer or Mozilla Firefox.
Download WebControl Plug-in from the GDS3710 WebGUI. For Apple platform OS-X, only MJPEG video
codec supported currently.
Notes:
 Please disable temporarily the Antivirus or Internet Security Software when download and install the
Grandstream WebControl Plug-in for Firefox/Chrome or “GSViewerX.cab” for Microsoft Internet
Explorer. Please close Browser to install the downloaded Plug-in or Active-X.
 Please trust and install the file downloaded if prompted by the Antivirus or Security software.
Connecting GDS3710 to Network with DHCP Server
The GDS3710 by default has a DHCP client enabled, it will automatically get IP address from DHCP server.
Windows Platform
Two ways exist for Windows user to get access to the GDS3710:
UPnP
By default, the GDS3710 has the UPnP feature turned ON. For customers using Windows network with
UPnP turned on (most SOHO routers support UPnP), it is very easy to access the GDS3710:
1. Find the “Network” icon on the windows Desktop.
2. Click the icon to get into the “Network”, the GDS3710s will list as “Other Devices” shown like below.
Refresh the pages if nothing displayed. Otherwise, the UPnP may not be active in the network.
Figure 8: Detecting GDS3710 via UPnP
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3. Click on the displayed icon of related GDS3710, the default browser (e.g.: Internet Explorer, Firefox
or Chrome) will open and connect directly to the login webpage.
Figure 9: GDS3710 Login Page
4. Once logged in, the prompt message will display asking for plug-in installation.
5. Disable security or antivirus software, download and install the plug-in, close and open the browser
again, the embedded video will be displayed if clicking the “LiveView” and pressing the stream number.
GS Search
GS search is a program that is used to detect and capture the IP address of Grandstream devices, below
are instructions for using the “GS Search” utility tool:
1. Download the GS Search utility tool from Grandstream website using the following link:
http://www.grandstream.com/sites/default/files/Resources/GS_Search.zip
2. Double click on the downloaded file and the search window will appear.
3. Click on button to start the discovery for Grandstream devices.

4. The detected devices will appear in the output field like below.
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Figure 10: GS Search Discovery
5. Double click on a device to access its webGUI.
GDS Manager Utility Tool
User can know the IP address assigned to the GDS3710 from DHCP server log or using the Grandstream
GDS Manager after installing this free utility tool provided by Grandstream. User can find instructions below,
for using “GDS Manager” utility tool:
1. Download the GDS Manager utility tool from Grandstream website using the following link:
http://www.grandstream.com/sites/default/files/Resources/gdsmanager.zip
2. Install and run the Grandstream GDS Manager, a client/server architecture application, the server
should be running first, then GDSManager (client) later:
3. On the GDS Manager access to Device  Search and Click on the button to start device
detection
4. The detected devices will appear in the output field like below:
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Figure 11: GDS3710 Detection
5. Double click the column of the detected GDS3710, the browser will automatically open and show the
device’s web configuration page.
6. The browser will ask for plug-in if not installed, please authorize the installation of the plug-in.
7. Enter the administrator user name and password to access the Web Configuration Interface, the default
admin username is “admin” and the default random password can be found at the sticker on the
GDS3710.
8. The plug-in can be downloaded from the GDS3710 Web GUI.
Apple Platform
For Apple users, please turn on Bonjour of Safari to find and access the GDS3710.
1. Open Safari, select “Advanced” to open the Advanced Setting.
2. Click “Include Bonjour in the Bookmarks menu” and “Include Bonjour in the Favorites bar” then close
the setting page and back to Safari.
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Figure 12: Apple Safari Settings Page
3. Bonjour will now display embedded at Safari. Select “Bonjour” pull-down menu and select “Webpages”,
the related device like GDS3710 will be there.
Figure 13: Bonjour Setting Page
4. Click on the displayed GDS3710 to access to the configuration page of the GDS3710.
5. To see the MJPEG video stream, users should type in the browser the following URL while specifying
the correct protocol (either HTTP or HTTPs and the correct port number) :
http(s)://IP_address_GDS:Port/jpeg/mjpeg.html
Notes:
 The instructions provided above are based on Safari/OS-X, other Apple platform like iOS
(iPhone/iPad) can use similar method.
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 iPhone/iPad (iOS) users are recommended to use Applications in Apple Store.
 Free or Paid applications from Apple Store like “IP Cam Viewer” is suggested and verified working
with Grandstream GDS3710.
 Apple Store applications like “IP Cam Viewer” will support H.264 video codec.
Connect to the GDS3710 using Static IP
If there is no DHCP server in the network, or the GDS3710 does not get IP from DHCP server, user can
connect the GDS3710 to a computer directly, using static IP to configure the GDS3710.
1. The default IP, if no DHCP server, or DHCP request times out (after 3 minutes), is 192.168.1.168
2. Connect the Ethernet cable from GDS3710 to the computer network port directly.
3. Configure the computer using Static IP: 192.168.1.XXX (1<XXX<255, except for 168) and configure
the “Subnet mask” to “255.255.255.0”. Leave the “Default Gateway” to “Blank” like below:
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Figure 14: Static IP on Windows
4. Power on the GDS3710, using PoE injector or external DC power.
5. Enter 192.168.1.168 in the address bar of the browser, log in to the device with admin credentials. the
default admin username is “admin” and the default random password can be found at the sticker on
the GDS3710.
6. The browser will ask for plug-in or ActiveX if not installed, otherwise it will get to Home page and show
web interface of GDS3710.
7. Access the Web Configuration Interface. Internet Explorer will indicate that “This website wants to
install the following add-on: GSViewerX.cab from Grandstream Networks Inc.”, allow the installation.
Note: Please disable temporarily Antivirus or Internet Security Software and close all browsers when
download and install the Grandstream Plug-in Software.
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GDS3710 APPLICATION SCENARIOS
The GDS3710 Door System can be used in different scenarios.
Peering Mode without SIP Server
For environment like remote warehouse/storage, grocery store, small (take-out) restaurants, just using
static IP with PoE switch to form a LAN, using Grandstream’s video phone GXV3240 or GXV3275, the
GDS3710 will meet your very basic intercom, open door and surveillance requirement.
This is the solution to upgrade the traditional analogue Intercom and CCTV security system. All you need
is a Power source, Switch or PoE Switch and Grandstream GXV3240 or GXV3275 video phones.
The equipment list can be found below:
 GDS3710
 GXV3240 or GXV3275
 PoE Switch with related Cat5e/Cat6 wiring
Peering using SIP Server (UCM6XXX)
For large deployment, multiple GDS3710 might be required, peered connection will not work in such case
due to multiple connections. Such scenarios require an IPPBX or a SIP Proxy to accomplish the tasks.
If remote access is required, a router with internet access should be added to below needed equipment list:
 Several GDS3710
 UCM6XXX or another SIP Server
 GXV3240 or GXV3275 Video Phones
 PoE Switch with related Cat5e/Cat6 wiring
 Electronic Lock
If remote access to the GDS3710 is required for viewing live video stream, Internet access is required and
more equipment such as:
 Router.
 Internet Access (Optical fiber, 3G, 4G, Cable or DSL).
 iPhone or Android phone with 3rd party applications (IP Cam Viewer for instance).
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Figure 15: Peering GDS3710 with UCM6XXX
Using a Network Video Recorder (NVR)
For implementation with more than two GDS3710s, if local video recording is required to store the record,
then a NVR will be added to save all the video stream when people enter the door.
Equipment List:
 Several GDS3710
 NVR supporting Onvif Profile S.
 PoE switches with Cat5e/Cat6 wiring
 Router
 Internet Access (Optical fiber, 3G, 4G, Cable or DSL).
 iPhone or Android phone with 3rd party APP
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Figure 16: Peering GDS3710 with GVR3550
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GDS3710 PERIPHERAL CONNECTIONS
Below is the illustration of GDS3710 peripheral connections for related applications.
Figure 17: Peripheral Connections for GDS3710
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Alarm IN/OUT
Alarm_In could use any 3rd party Sensors (like IR Motion Sensor).
Alarm_Out device could use 3rd party Siren and Strobe Light, or Electric Door Striker, etc.
The figure below shows illustration of the Circuit for Alarm_In and Alarm_Out.
Figure 18: Alarm_In/Out Circuit for GDS3710
Notes:
 The Alarm_In and Alarm_Out circuit for the GDS3710 should meet the following requirement:
Alarm Input 3V<Vin<15V, PINs (1.02KΩ)

Alarm Output 125VAC/0.5A, 30VDC/2A, Normal Open, PINs
 The Alarm_In circuit, if there is any voltage change between 3V and 15V, as specified in the table
above, the GDS3710 Alarm_In port will detect it and trigger the action and event.
 Higher voltage and wrong polarity connection are prohibited because this will damage the devices.
Protection Diode
When connecting the GDS3710 to a door strike it is recommended to set an EMF protection diode in reverse
polarity for a secure use, below examples of deployment for the protection diode.
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Figure 19: Protection Diode - Example 1
The reverse EMF protection diode must always be installed in reverse polarity across the door strike.
Figure 20: Protection Diode - Example 2
Note: power polarity connection: Diode: SS24 or If>=2A, Vr>=40V.
Connection Examples
Below examples, show how to use wiring on the back cover of the GDS3710 to connect with external
devices. The “NO” (Normal Open) model strike is used as example, “NC” (Normal Closed) should be similar
and users need to decide which model (NO or NC) to be used on the door.
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Wiring Sample using 3rd Party Power Supply
Figure 21: 3rd party Power Supply Wiring Sample
Wiring Sample using Power Supply for both GDS3710 and Electric Strike
Figure 22: Power Supply used for both GDS3710 and Electric Strike
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Wiring Sample using PoE to power GDS3710 and 3rd Party Power Supply for Electric Strike
Figure 23: Wiring Sample using PoE to power GDS3710 and 3rd party Power Supply for Electric Strike
Warning: The following example should be avoided when powering the electric strike.
Figure 24: Example to Avoid when Powering the Electric Strike
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Good Wiring Sample for Electric Strike and High-Power Device
Figure 25: Electric Strike and High-Power Device Example
Wiegand Module Wiring Examples
GDS3710 package is shipped with one Wiegand cable for Input/Output Wiegand connections. The following
examples shows how to connect the Wiegand Input/Output devices to the GDS3710.
Input example with 3rd party power supply for Wiegand device
Figure 26: Wiegand Input Example with 3rd party Power Supply
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Make sure to connect the GND of the Wiegand device and the GDS3710 Wiegand port.
For Wiegand input mode, LED and Beep pins require that the Wiegand device support those interfaces.
These two pins will not affect the Wiegand bus when not connected.
Input example with power supply for both GDS3710 and Wiegand device
Figure 27: Wiegand Input Example with Power Supply for GDS3710 and Wiegand Device
If power source is 12VDC, Wiegand device can share same power source of GDS3710. However, users
need to check the max power consumption and the max capability of the power source.
If Wiegand device is using 5VDC, GDS3710 Wiegand port can provide 5VDC with max 500mA to power up
Wiegand device.
Output example with 3rd party power supply for Wiegand device
Figure 28: Wiegand Output Wiring Example
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When the Wiegand output of the GDS3710 is connected, it acts as the signal receiver of the 3rd party
Wiegand device, connecting to door controller. The major wiring is GND, D0, and D1. Because usually the
door controller will consume big current and power, the power supply should be separated.
Wiegand RFID Card Reader Example
Figure 29: Wiegand RFID Card Reader Example
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GDS3710 HOME WEB PAGE
Once logged in successfully to the GDS3710, user will see the following page.
Note: the options displayed might differ from browser to another.
21 20
Figure 30: Home Page: Internet Explorer 11
Table 5: Home Page Description
Number Fields Description
1 LiveView Access to live view stream page.
Door System
2 Access to “Door System Settings” page.
Settings
3 System Settings Access to “System Settings” page.
4 Account Access to “Account” configuration page.
5 Phone Settings Access to “Phone Settings” configuration page.
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Video & Audio
6 Access to “Video & Audio settings” page.
Settings
7 Alarm Settings Access to “Alarm settings” page.
8 Email & FTP Settings Access to “Email & FTP Settings” page.
9 Maintenance Access to “Maintenance” page.
10 Status Click to enter “Status” page.
Start/Stop the video stream in the web page.

11 Play/Stop
(Internet Explorer 11)
12 Stream 1 Play the primary stream.
13 Stream 2 Play the secondary stream.
14 Stream 3 Play the third stream.
15 Window size Resize the window. (Internet Explorer 11)
Click to mute / unmute the audio. (Internet

16 Audio
Explorer 11)
17 Snapshot Click to take a snapshot. (Internet Explorer 11)
18 Recording Click to start recording. (Internet Explorer 11)
Click to access Record and Capture paths.

19 File Path Saved
(Internet Explorer 11)
20 Logout Logout from the web page.
21 Language Select the webpage language.
GDS3710 Configuration & Language Page
 Once the IP address of the GDS3710 is entered on the user browser, the login web page will pop
up allowing user to configure the GDS3710 parameters.
 When clicking on the “Language” drop down, supported languages will be displayed as shown in
Figure below. Click to select the related webpage display language.
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Figure 31: Switch Language Page
Note: Current firmware supports only English (default) and simplified Chinese.
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GDS3710 SETTINGS
Live View Page
This page allows users to view the live video of the GDS3710 using popular browsers like Chrome or Firefox
immediately without downloading and installing any plugins.
Figure 32: Live View Page: Google Chrome
Three streams are available:
 Primary video stream: 1920*1080 resolution, recommended for continuous full HD recording (If used
with GXV355X NVR).
 Secondary video stream: 640*480 resolution, recommended for SIP/VoIP video calls (if used with
GXV3240/GXV3275).
 Third video stream: 320*240 resolution, recommended for smartphone or Tablet Apps (IP Cam Viewer
for instance).
Live Snapshot
Users can take view snapshots from GDS3710 live view via HTTP API, this can be used without installing
the any browser plugin. Starting from firmware 1.0.3.34, users can deploy two methods to view snapshots
depending on MJPEG Authentication Mode, which can be set under following path:
Web UI  System Settings  Access Settings
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Figure 33: MJPEG Authentication Mode
1) Challenge+Response MJPEG Authentication Mode:
Please follow below steps in order to take a snapshot via HTTP commands on this mode:
1. In browser type in: http(s)://IP_Address_GDS:Port/jpeg/view.html
2. The browser will pop up the window above asking for credentials, user needs to enter admin
credential.
Figure 34 : Snapshot admin credential
3. The browser will show one frame of the video (720p) as a snapshot.
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Figure 35 : Snapshot view using secured MJPEG authentication Mode
Note: This is supported on all browsers without installing any plugin and requires admin user authentication
for more security.
2) Basic MJPEG Authentication Mode:
Please follow below steps in order to take a snapshot via HTTP commands:
1. In browser type in: http(s)://admin:password@IP_Address_GDS:Port/jpeg/view.html
2. The browser will show one frame of the video (720p) as a snapshot.
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Figure 36: Snapshot view using Basic Authentication Mode
MJPEG Stream
The GDS3710 supports MJPEG Stream live viewing via HTTP API commands, this can be used without
installing the Live view browser plugin. Starting from firmware 1.0.3.34, users can deploy two methods to
retrieve MJPEG stream depending on MJPEG Authentication Mode, which can be set under following path:
Web UI  System Settings  Access Settings
Figure 37: MJPEG Authentication Mode
1) Challenge+Response MJPEG Authentication Mode:
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In order to get live view stream using MJPEG stream over HTTP command on this mode, please fellow
below steps:
1. In browser type in: http(s)://IP_Address_GDS:Port/jpeg/mjpeg.html
2. The browser will pop up the window above asking for credentials, user needs to enter admin
credential.
Figure 38 : MJPEG view admin credential
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3. The browser will show MJPEG stream (720p).
Figure 39 : MJPEG live view using secured MJPEG Authentication Mode
Note: This is supported on all browsers without installing any plugin and requires admin user authentication
for more security.
2) Basic MJPEG Authentication Mode:
Please follow below steps in order to take a snapshot via HTTP commands:
1. In browser type in: http(s)://admin:password@IP_Address_GDS:Port/jpeg/mjpeg.html
2. The browser will show MJPEG stream (720p).
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Figure 40: MJPEG view using Basic MJPEG Authentication Mode
Note: Similar command can be applied to open source application like VLC MediaPlayer to retrieve H.264
video stream with better quality: rtsp://admin:password@IP_GDS3710:Port/X
Where X=0,4,8 corresponded to 1st, 2nd and 3rd video stream (2nd recommended).
Door System Settings
Users can configure system operations parameters, like input PIN for the door and manage users’ settings.
Basic Settings
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Figure 41: Door System Settings Page
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Table 6: Door System Settings
This option allows to choose to use Alarm_Out (COM1) interface for either
as alarm out with 3rd party device, or to control a second door “Door 2”
ALMOUT1 Feature (the two functions are mutual exclusive).
When option “Open Door” is selected, will enable GDS3710 to control the
operation of two doors via RFID, local and remote PINs.
ALMOUT1 Status Select Normal Open or Normal Close depending on the lock used.
Device will open door after specified delay (in seconds) when user issuing
Delay before Unlock (s)
the authorization.
Configures the lock holding time, in seconds (default value is 5 seconds).

Unlock Holding Time (s) Device will hold the door unlocked for this specified duration.
Range: 1-20 seconds.
Minimum Interval of Defines the interval in ms to swipe consecutive RFID cards. The range
Swiping Card (ms) should be between 0ms and 2000ms.
Number of Snapshots Define number of snapshot to be sent by the GDS ( vie FTP or Email)
when Door Opened Maximum up to 4 screenshots.
Snapshot when Door User can choose to email the snapshot when door is opened without
Opened sending the snapshots via FTP to the FTP server.
Snapshot when Doorbell User can choose to email the snapshot when doorbell pressed without
Pressed sending the snapshots via FTP to the FTP server.
Chooses whether to make call to the SIP number or Virtual Number when
Call Mode
dialing from the GDS3710 keypad.
This option sets the account to be used to make call upon the
Doorbell Call Out Account
doorbell trigger. If set to Auto, the GDS will use the first available account.
Configures the action to be taken when the doorbell is pressed, three
options are available:
 Call Doorbell Number: when Doorbell is pressed, a call will be
made to the “Number Called When Door Bell Pressed”
Doorbell Mode
 Control Doorbell Output (Digital Output 1): when Door Bell is
pressed electronic lock for Output 1 is opened.
 Both of Above: When selected, both Call Doorbell Number and

Control Doorbell Output options are enabled.
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Select the ring strategy for the Numbers Called when pressing the Door
Bell button to be either Serial or Parallel:
 Serial Hunting: the configured extensions and/or IP addresses
Door Bell Call Mode will ring one after one by order.
 Parallel Hunting: The configured extensions and/or IP
addresses will ring simultaneously (up to 4 simultaneous SIP
calls).
Configures SIP extension number (SIP Server mode), or IP address with

port number (peering mode), to be called when the Door Bell is pressed:
 SIP Server mode:
- The field can be configured to store multiple one or multiple SIP

extensions, if configured with multiple extensions (ex: 1001, 1002, 1003),
separated with “,” the GDS3710 will ring one extension after the other in
a Serial Hunting Mode (GDS will ring each extension by default 15
seconds, this can be changed on the Ring Timeout) or ring them
simultaneously in Parallel Hunting Mode.
- When using UCM, users can also configure there a Ring Group
extension (6400 for example) that will ring multiple extensions
simultaneously, or one by one depending on the Ring Group ring strategy.
- If all phones are GXP21XX, the phone will stream the video frame by
Number Called When Door
frame and users can open door either by pressing Remote_PIN# or by
Bell Pressed
pressing Open Door button if already configured.
- If early medial is enabled on phone side, user can send the PIN code
using the Open-Door button before answering the call (Of course users
can open the door also after answering the call).
 Peering mode:
- User should configure multiple IP addresses of phones instead of SIP
extensions, when Door Bell pressed the GDS3710 will ring the configured
IP Addresses in Serial or Parallel Mode according to Doorbell Call Mode
strategy.
- If early media is enabled, the GXV32XX will receive the video stream
while it is ringing, and user can open door by pressing the Open-Door
button if already configured (Of course users can open the door also after
answering the call).
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- GXP21XX phones receive the GDS3710 video using JPEG streaming
this means that it will receive video if early media is enabled or disabled.
Note: This field supports a Maximum of 256 characters.
Configure the maximum digits allowed to dial in the keypad. Once the
Maximum Number of
configured condition satisfied, the device will send out the digit to call
Dialed Digits
automatically without pressing #. Disabled if set to 0.
Defines the timeout (in seconds) for no key entry. If no key is pressed after
No Key Input Timeout(s) the timeout, the digits will be sent out without pressing #. The default value
is 4 seconds. The valid range is from 1 to 15.
Configure a schedule for the Doorbell button, once configured, the

Press Doorbell Schedule doorbell with turn ON/OFF based on configured schedule.
Default setting is “All Day”.
Configures PIN code stored in the GDS3710, remote SIP phone needs to
input and match this PIN (the PIN is sent via DTMF while in call) so that
Remote PIN to Open the the GDS3710 can open the door.
Door Note: For enhanced security, when the call is initiated from GDS then only
the numbers existing in “White List” will be able to use DTMF PIN to open
door remotely.
Three options are available: Private Card PIN, Unified PIN or Card and
Private PIN.
 Private PIN: Means every member has a private PIN, the GDS will
record who unlocked the door every time. Users need to enter the
following sequence from the GDS3710 to open the door [*Virtual
Number*Private PIN#].
Notes:
Local PIN Type
1. When Local PIN type is set to private PIN, users can also open
the door by swiping their cards.
2. If “Disable Keypad SIP Number Dialing” is checked, users will be

able to open door using private PIN with following sequence
[Private PIN#].
Note: Door can still be opened by Card and with the sequence
[*Virtual Number*Private PIN#].
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For more details and conditions, refer to [Disable Keypad SIP
Number Dialing].
 Unified PIN: Means all members share a same PIN to unlock the
door. Users need to enter the following sequence from the GDS3710
keypad to open the door [*Local PIN to Open the Door#].
 Card & Private PIN: Means every member needs to swipe his card
and enter his private PIN to open the door using the following
sequence [Swipe the card + * Private PIN#]
Configures PIN stored in GDS3710, input locally this PIN on the GDS3710
keypad will unlock the door.
This feature needs Private PIN, means every member has a private PIN,
Local PIN to Open the the GDS will record who unlocked the door every time.
Door Users need to enter the following sequence from the GDS3710 to open
the door [*Virtual Number*Private PIN#].
Note: When local PIN type is set to private card PIN, users can also open
the door by swiping their cards.
Configure a schedule for the Local PIN to open the door. Once configured,
Local PIN to Open Door
the door opening ability using local PIN with turn ON/OFF based on
Schedule
configured schedule. Default setting is “All Day”.
When enabled, remote SIP phones can open the door while in call by
Enable DTMF Open Door entering the remote PIN code configured (the PIN code is sent via DTMF).
Default settings is disabled.
Enable Guest PIN Enables password entry for guests.
Guest PIN Configures the password that will be used by guests.
Guest PIN Start Time Selects the start time when the Guest PIN start to take effect.
Guest PIN End Time Selects the end time when the Guest PIN will stop working.
If checked, GDS3710 will not answer incoming calls automatically, users
Disable Auto Answer
can press any key to answer the call. Default setting in unchecked.
Enable Doorbell Button to If checked, Users can hang up an active call when pressing the doorbell
Hang up Call button. Enabled by default.
Disable Keypad (except When checked the Keypad will be disabled, only Door Bell button can be
the Doorbell Button) pressed.
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Enable On Hook After When checked calls will be disconnected automatically 5 seconds after
Remote Door Opened the remote open door event.
Enabling this option allows to use HTTP API command to open the door
remotely.
Enable HTTP API Remote Important note: We will not be responsible for any security problems
Open Door resulting from opening the HTTP API remote function, this option is
disabled by default and the user should enable it while knowing how to
mitigate the risk.
When Keypad SIP number Dialing disabled, device will interpret each digit
entry as private-password open door request after pressing #.
Notes:
 “Local PIN Type” should choose “Private PIN”.
Disable Keypad SIP  Dial keypad to make SIP call will NOT work (except for doorbell button
Number Dialing call).
 Private PIN must be UNIQUE among users, otherwise the door will
still open but log will NOT tell who opened the door due to duplicated
PIN and whoever user last matched in the database with the Private
PIN will be shown in the log.
Enables RFID card issuing/program into the GDS3710. When selected
Enable Card Issuing Mode sweeping an RFID card into the GDS3710 will add card information into.
[Card Management]
Card issuing State Expire Card issuing mode will be automatically disabled when timer reached (The
Time(m) range of value is 1 – 1440, in minutes).
When checked, the blue light will be activated when pressing the
Enable Key Blue Light
GDS3710 Keys.
When checked, the background light will turn on once clicking the
Enable Background Light
GDS3710 Keys.
When enabled, Keypad LED will light based on the configured Start/End
Enable Doorbell Blue Light Time. For instance, this option can be used when GDS is deployed on
dark environment, the GDS will be located easily using Keypad LED.
If enabled, Group/Schedule/Holiday can only be synchronized from the
Central Mode Central (GDS Manager), local configuration will not be allowed.
If disabled, only local configuration from GDS3710 is allowed.
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Configures the key tones for the GDS3710.
 Default: Beeps will be played when pressing the GDS3710 keys.
Key Tone Type
 DTMF: Tones will be played when pressing the GDS3710 keys.
 Mute: No sound will be played when pressing keys.
This option needs to be enabled when GDS is connected to the wiegand.
Enable Wiegand Input
output device (RFID card reader for example)
This option is to be enabled when the GDS is the wiegand output device.
Wiegand Output
(example: input device is a door controller)
Notes: Remote SIP phone needs password (digits 0-9 only, ended with # key) matching the configuration
on the web page to open the door (via DTMF).
GDS3710 support RFID for multiple users to open door, therefore every user has its own PIN. For
environment with 100 users and more, it’s difficult for the GDS3710 to manage all these users and a
separate PC or Server should be involved for such kind of management and monitoring.
In environments with more than 100 users the GDS3710, another possibility would be to set one unified
Local PIN for opening the door for all the users.
Using Alarm Out (COM 1) to Control a Second Door
Starting from firmware 1.0.5.2, user can now set Alarm_Out (COM1) interface to control a second Door, in
additional to the existing Locker/COM2 interface (controlling Door1).
This feature allows GDS3710 to control the operation of two doors via RFID, local and remote PINs.
For example, a 3rd party Wiegand Input device or GDS3710 can be installed at Door2 with related cable
wired into the control GDS3710 installed at Door1. The Door1 and Door2 can be configured to be open by
programmed RFID cards, PINs either separately or both.
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Figure 42: Alarm_Out1 Feature
 Interface for Door Control (which Door can be OPEN):
If Alarm_Out (COM1) interface is set to control Door 2 opening, “ALMOUT1 Status” can be configured by
choosing “Normal Open” or “Normal Close” based on the strike used.
Unlike default COM2 which is designed for strike control and having three connecting sockets, the COM1
only has two connecting sockets. Therefore correct lock mode has to be configured to make the strike
working as expected.
For above example, the GDS3710 is configured to control Door1 (wiring to COM2 interface); the 3rd party
Wiegand Input is set to control Door2 (wiring to COM1 interface).
In case of a power loss then the DOOR STATUS when power is off will be depending on the following
situations:
 COM2 has three wiring PINs, corresponding to NO or NC accordingly. Therefor when connecting
NC2 and COM2 (Fail Safe) then strike will open when power is lost and when using a NO2 strike
(connecting COM2 and NO2) then door is “locked” when power is lost (Fail Secure).
 COM1 (ALMOUT1) has only two PIN, and NO ONLY. If the connected strike/lock is a NO strike,
this means ALMOUT1 Status should be set to “Normal Open” then door will be closed when
power is lost, while if the strike connected is NC strike, and ALMOUT1 Status is set to “Normal
Close” then door will be open when power is lost.
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 Universal PIN for Operation of Doors:
Figure 43: Universal Local PIN
If Unified PIN (Universal PIN) is configured to open door, then which door can be controlled by the PIN is
configured in the UI once “Unified PIN” selected.
For example, like above screenshot, if this universal PIN is set to open both Door1 and Door2, but due to
previous “Control Option” set to open Door1, and “Wiegand Control” set to open Door2, therefore the final
result will be the INTERSECT result of both sets with condition qualified.
 Remote PIN to Operation of Doors:
For remote PIN to open door, the PIN can be configured in example down below.
The PIN can be different for Door1 and Door2 and has to be configured correctly in related IP Phone which
will be used to operate “One Key Open Door”.
If BOTH doors need to be opened at the same time, then both Door1 and Doo2 has to be configured with
exactly SAME password or PIN as DTMF open door.
Note: For enhanced security, When call is initiated from GDS then only the numbers existing in “Number
Called When Door Bell Pressed”, “Account White Lists” or “Card Management” will be able to use DTMF
PIN to open door remotely.
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Figure 44: Remote PIN to Open Door
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 Private PIN or Card & Private PIN:
Figure 45: Right of Card and Private PIN
If using RFID card or Private PIN to open door, then which door can be opened by the RFID card or Private
PIN is configured via “Card Management”, see above screenshot.
Notes:
For all the settings, the final result of which door can be opened is the LOGIC INTERSECT OPERATON of
ALL the sets of condition qualified.
Please refer to our Open Door Flow chart for better understanding on how to configure and control 2 Doors
operation: http://firmware.grandstream.com/GDS3710_opendoors_logic.pdf
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Keep Door Open
This feature allows users to set either an immediate or scheduled open door, this will allow usage scene
like schools or similar private or public places where the door needs to keep open at specific time window
and closed otherwise. Also handy for buildings or properties where a seminar needs to be hosted for some
period or lunch breaks in a factory or company where the door keeps open and no access log required then
back to locked with authorized entry after that, by default it’s disabled.
There are two modes under this section:
1- Immediate Open Door (One Time Only Action)
Figure 46: Immediate Open Door
Table 7: Immediate Open-Door Table
Keep Door Open Select the Keep Door Open mode.
Interval of Keep Door Set the amount of time in minutes where the door will keep opened. Click
Open (min) to open door immediately.
Note: When Alarm OUT 1 is set to Open Door then this option would be available separately for each
door.
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2- Schedule Open Door (Repeated Action)
Figure 47: Schedule Open Door
Table 8: Schedule Keep Door Open

Keep Door Open Select the Keep Door Open mode (Schedule Open Door on this case).
Valid Schedule Start
Selects the start time when the door will be opened.
Time
Valid Schedule End
Selects the end time when the door will be locked.
Time
Click on Edit schedule to select which periods for each day the door will remain open, as shown on below
screenshot.
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Figure 48: Edit Schedule
Emergency PIN
Figure 49: Keep Door Open – Emergency PIN
When Keep Door Open option is set to “Disabled”, user is offered the possibility to force closing the door
from the device keypad by dialing the Emergency PIN set to be used.
Example:
1. Fill in the password in Emergency PIN to Disable Keep Door Open, in our example: 2018
2. Open the door using either Immediate/Scheduled Keep Door open
3. enter the following Emergency Password sequence: *2018#
4. After entering the sequence *Emergency PIN#, the GDS will close the door, and when entering
the web GUI, the Keep Door Open section is switched automatically to "Disabled" Option.
Note: When ALMOUT1 Feature is set to Open Door then separated Keep Door Open features would be
available on this page for each door.
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Card Management
This page allows users to add information about RFID cards, two options are possible either add RFID
cards manually or automatically.
Figure 50: Card Management
Notes:
- The GDS3710 can add up to 2000 user cards.
- Press or to import / export users’ configuration file, information

and data stored on the GDS3710.
- Users can export and upload .CSV and .GS files:
- “.gs” format is encrypted database file, it can NOT be edited and the password or PIN inside also can
NOT be viewed.
- “.csv” format is NOT encrypted therefore all the content are viewable and editable.
- System Administrator should be VERY careful when export database in such file format, as
convenience is provided in the cost of security. It is STRONLY suggested system administrator to set
PASSWORD to Safe Guard the exported CSV format database file when edit or revise the file using
Excel.
Add Users Manually
To add users, click on , the following page will pop up.
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Figure 51: Card Info
Table 9: Card Info

Username Configures the username to identify the user.
Private PIN Specifies a specific password to unlock the door.
Gender Selects a gender, either Male or Female.
Enters an ID number (This number is set by the admin to identify each user
ID Number
uniquely).
Enters the RFID Card number (this is the number written on the RFID card.
Card Number
When “card issuing mode” is enabled, this filed will be added automatically.
Valid Start Date Configures the start date of validity of the RFID card.
Valid End Date Configures the End date of validity of the RFID card.
When dialing directly from the keypad, the GDS accept only Virtual number
Virtual Number to identify a user, once the Virtual number is typed followed by # key, the
SIP Number will be dialed.
Configures the SIP Number which is mapped with virtual number. Once the
virtual number is dialed the GDS3710 will send an INVITE to the SIP
SIP Number Number.
Note: The SIP Number can be configured with an extension/phone number
or IP address. Example: 192.168.5.124
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Select the Account from which the GDS3710 will call the User SIP Number
Call Out Account
when dialing from the keypad. Default is Auto.
Cellphone Configures cellphone of the user.
Group Specifies to which group the user will be added.
Schedule Specifies the schedule that will be assigned to the user.
Right of Card
Select the doors that can be accessed by user.
and Private PIN
Enable Enable/Disable the RFID card.
Note: - Group overrides Schedule.
- If Schedule is set as “Disabled” the RFID Card will be accepted when swiped All Day.
Add Users Automatically
If [Enable Card Issuing Mode] is checked, the GDS3710 keypad will start blinking and once an RFID card
is swiped, data stored on the card will be added into the GDS3710 card management page, user can still
edit the entry added automatically by modifying some fields.
Users Operation
- Click on to edit the entry or show details of the entry.
- Select the entries and click on to delete the selected users.
- Click to refresh the data entered to the GDS3710.
- Users can use to navigate through User Management

pages.
Group
The Group page permits to manage the groups which will contains multiple users, click on
to create new groups or to edit existing groups or to delete the group.
Note: Users can create up to 50 groups.
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Figure 52: Add Group
Table 10: Add Group
Group Name Configures the name to identify the group.
Schedule Specifies the schedule that will be used by the group.
The following screenshots display the list of the created groups.
Figure 53: Groups List
Schedule
The Schedule page allows to manage schedule time frames which will be assigned to the users for door
system usage. Out of the configured time intervals, GDS3710 will not allow users to access.
Click on to edit a schedule or for schedule details.
Note: The GDS3710 supports up to 10 schedules.
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Figure 54: Edit Schedule Time
Holiday
The Holiday page allows to manage holidays which will be assigned to the users for door system usage.
Click on to edit the holidays or for holiday details.
Figure 55: Edit Holiday Time
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System Settings
This page allows users to configure date and time, network settings as well as access method to the
GDS3710 and password for accessing the Web GUI.
Date & Time Settings
This page allows users to adjust system date and time of the GDS3710.
Figure 56: Date & Time Page
Table 11: Date & Time
System Time Displays the current system time.
Sync PC Clicks to synchronize current time with the computer.
Time Zone Selects from drop down menu the preferred time zone.
Enable Daylight Saving

Enables Daylight Saving Time.
Time
Start time Selects the Start time of DST.
End Time Selects DST end time.
Enable NTP Enables NTP to synchronize device time.
NTP Server Configures the domain name of NTP server.
Update Interval Configures the Interval (in minutes) to retrieve updates from the NTP server.
Network Settings
This page allows users to set either a static or DHCP IP address to access the GDS3710.
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Figure 57: Basic Settings Page
Table 12: Basic Settings

IP Address Mode Selects DHCP or Static IP. Default DHCP. (Static recommended)
IP Address Configures the Static IP of the GDS3710.
Subnet Mask Configures the Associated Subnet Mask.
Gateway Configures the Gateway IP address.
DNS Address Type Specifies the DNS type used: Dynamic DNS or Static DNS.
DNS Server 1 Configures DNS Server 1 IP address.
DNS Server 2 Configures DNS Server 2 IP address.
Enable LLDP Controls the LLDP (Link Layer Discovery Protocol) service. The default
setting is “Enabled”.
Layer 2 QoS Assigns the VLAN Tag of the Layer 2 QoS packets.
802.1Q/VLAN Tag Default value is 0.
Layer 2 QoS 802.1p Assigns the priority value of the Layer2 QoS packets.
Priority Value Default value is 0.
Notes:
 If the GDS3710 is behind SOHO (Small Office Home Office) router with port forwarding configured
for remote access, static IP should be used to avoid IP address changes after router reboot.
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 TCP port above 5000 is suggested to Port forward HTTP for remote access, due to some ISP would
block port 80 for inbound traffic. For example, change the default HTTP port from 80 to 8088, to
make sure the TCP port will not be blocked.
 In addition to HTTP port, RTSP port is also required to configure via port forwarding, so that the
remote party can view the video stream.
 If the default TCP port 80 is changed to port “A”, then RTSP port should be “2000+A” (changed
from default TCP 554). Both TCP port “A” and “2000+A” should be configured for port forwarding
in the router. For example, of the HTTP port is changed to 8088, the RTSP port should be 10088,
both TCP ports 8088 and 10088 should be configured for port forwarding to have remote GDS3710
access: 8088 for web portal, and 10088 for video streaming.
Access Settings
This page configures the GDS3710 access control parameters.
Figure 58: Access Settings Page
Table 13: Access Settings
Web Access Mode Selects the access mode to the webGUI either HTTP or HTTPS.
Web Access Port Specifies the TCP port for Web Access, default 443.
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Allows 3rd party system integrator or developers to implement related
application for users. By default, this feature is disabled and use more
secured “Challenge+Response” mode.
If enabled, user can send HTTP API with correct credentials to retrieve
MJPEG video stream or JPEG snapshot from GDS3710.
Notes:
MJPEG Authentication 1- The MJPEG stream can be retrieved via the following URL
Mode HTML based 
http(s)://admin:password@IP_GDS3710:Port/jpeg/mjpeg.html
Stream  http(s)://admin:password@ip:port/jpeg/stream
2- The MJPEG stream retrieved via the methods above is running on
the background and cannot be tuned. If users want more flexibility,
they can use the three configurable video streams as shown on
[Retrieving Video Streams]
RTSP Port Specifies RTSP port for media stream, default TCP port 554.
If no action is made within this time the GDS3710 will logout from the Web
User Login Timeout(min)
GUI, range is between 3 and 60.
Specifies the allowed login times error limit, if the unsuccessful login
Maximum Number of
attempts exceed this value, the GDS3710 webGUI will be locked for the
Login Attempts
time specified in Login Error Lock Time.
Locking Time of Login Specifies how long the GDS3710 is locked before a new login attempt is
Error (m) allowed.
Allow or deny the web access to the GDS3710. (HTTP API do not take
effect when this option is enabled).
Note: If both WebUI and SSH are disabled, GDS3710 will get blocked
and not be able to be accessed. Only two ways to get it back:
Disable Web Access
1. Re-provisioned by ITSP or Service Provider (by adjusting the related
parameters)
2. Hard Reset (GDS3710 has to be offline and uninstalled to perform
this hard reset).
Enable UPnP Discovery UPnP (or mDNS) function for local discovery. Default setting is enabled.
1. When enabled, user can display the camera stream from GDS without
admin credentials using the following URL scheme:
Enable Anonymous http(s)://GDS3710_IP:port/videoview.html
LiveView 2. User can also retrieve a real-time snapshot without admin credentials
using the following URL:
http(s)://IP:port/anonymous/snapshot/view
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Allows SSH access for remote secured configuration purposes (restart,
Enable SSH
upgrade, provision...)
SSH Port Specifies the SSH port. Default setting is 22.
User Management
This page allows users to configure the password for administrator. Since this is a door system which must
be a secure product, the use is only limited to administrator.
Figure 59: User Management Page
Table 14: User Management
Old Password Old password must be entered to change new password.

New Password Fill in the revised new password in this field.
Confirm User Password Re-enter the new password for verification, must match.
Password Recovery This option is highly recommended, as if the password is lost, you can
Email Address recover it on the configured Email address.
Note: Make sure to configure SMTP Email Settings under “Email Settings”
Note:
When trying to change the password, users need to set the “Password Recovery Email” which should be a
valid Email account configurable under “Email & FTP Settings Email Settings” to retrieve the email
before the new admin password take effect as displayed on the following screenshot.
Figure 60: Password Recovery Email
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Account
Starting from version 1.0.5.6, the GDS3710 supports for 4 SIP accounts and 4 lines, this section covers the
configuration of basic and advanced sip settings for each account.
Account 1 - 4
This page allows the administrator to configure the SIP account basic and advanced settings for each SIP
account:
Figure 61: SIP Account Settings Page
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Table 15: SIP Account Basic & Advanced Settings
SIP Basic Settings

Account Active This field indicates whether the account is active. Default setting is “Yes”.
Account Name Configures the SIP account name used for identification.
Configures the FQDN or IP of the SIP server from VoIP service provider or
SIP Server
local IPPBX.
Configures the IP address or the domain name of the outbound proxy,
media gateway, or session border controller. It's used by the GDS for
Outbound Proxy firewall or NAT penetration in different network environments.
If a symmetric NAT is detected, STUN will not work and only an outbound
proxy can provide a solution.
Configures the backup outbound proxy to be used when the “Outbound
Backup Outbound Proxy
Proxy” registration fails. By default, this field is left empty.
Configure which DNS mode will be used to translate the SIP Server FQDN
(Default value is A Record):
DNS Mode  A Record.
 SRV.
 NAPTR/SRV.
Configures the SIP username or telephone number from ITSP.
SIP User ID
Note: Letters, digits and special characters including @ are supported.
Authenticate ID Configures the Authenticate ID used by SIP proxy.
Sets the Authenticate password used by SIP proxy.
Password
Note: For security reasons, the SIP password is invisible on the web UI.
Select “User=Phone” or “Enabled” from the dropdown list.
If the SIP account has an assigned PSTN telephone number, this field
should be set to "User=Phone". Then a "User=Phone" parameter will be
TEL URI
attached to the Request-Line and "TO" header in the SIP request to
indicate the E.164 number. If set to "Enable", "Tel:" will be used instead of
"SIP:" in the SIP request. The default setting is "Disable".
SIP Advanced Settings
Registration Expiration(m) Sets the registration expiration time. Default setting is 60 minutes.
Sets the local SIP port. Default setting is 5060 for Account 1, 5062 for
Local SIP Port
Account 2, 5064 for Account 3, 5066 for Account 4.
SIP Transport Chooses the SIP transport protocol. Default settings is UDP.
Select the Video stream to be used by the GDS3710 when call is made
Stream
from this SIP Account. Default is Stream 2.
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Specifies the mechanism to transmit DTMF digits. There are 2 supported
modes:
 RFC2833 sends DTMF with RTP packet. Users can check the RTP
Enable DTMF
packet to see the DTMFs sent as well as the number pressed.
 SIP INFO uses SIP INFO to carry DTMF. Default setting is
"RFC2833"
Configures the payload type for DTMF using RFC2833.
DTMF Payload Type Default value is 101.
Range: 96~127.
Allows the SIP user's registration information to be cleared when the GDS
Unregister On Reboot reboots. The SIP REGISTER message will contain “Expires: 0” to unbind
the connection.
This parameter configures whether the NAT traversal mechanism is
activated. Users could select the mechanism from No, STUN, Keep-alive,
UPnP, Auto.
The default setting is “No”.
If set to “STUN” and STUN server is configured, the GDS will route
according to the STUN server. If NAT type is Full Cone, Restricted Cone or
Port-Restricted Cone, the unit will try to use public IP addresses and port
NAT Traversal
number in all the SIP&SDP messages.
The GDS will send empty SDP packet to the SIP server periodically to keep
the NAT port open if it is configured to be “Keep-alive”. Configure this to be
“No” if an outbound proxy is used. “STUN” cannot be used if the detected
NAT is symmetric NAT. If the firewall and the SIP device behind the firewall
are both able to use UPNP, it can be set to “UPNP”. Both parties will
negotiate to use which port to allow SIP through.
Enable SRTP mode based on your selection from the drop-down menu.
Enable SRTP The default setting is “Disabled”, the two other modes are “Enabled but Not
Forced” and “Enabled and Forced”.
Configures GDS settings to meet different vendors’ server requirements.
Special Feature Users can choose from Standard and Broadsoft.
The default setting is “Standard”.
In route: outbound proxy FQDN is placed in route header. This is used for
the SIP Extension to notify the SIP server that the device is behind a
Outbound Proxy Mode NAT/Firewall.
Always sent to: SIP messages will always be sent to Outbound proxy.
Not in route: remove the Route header from SIP requests.
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This option allows 3rd party Service Provider or Cloud Solution to monitor
Enable RTCP the operation status of the GDS3710 by using related SIP Calls.
By default, it’s disabled. Users can choose either RTCP or RTCP-XR.
The H.264 payload type can now be configured to be compatible with 3rd
H.264 Payload Type party video phones, as well as other advanced SIP settings, to easy system
integration process. Default is 99.
Phone Settings
The phone settings allow users to configure the GDS3710 phone settings and the White list for all the SIP
accounts.
Phone Settings
This page allows users to configure the GDS3710 phone settings.
Figure 62: Phone Settings Page

Table 16: Phone Settings
Configures the STUN server FQDN or IP. If the device is behind a non-
STUN Server symmetric router, STUN server can help to penetrate & resolve NAT
issues.
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Sets the local RTP port for media. Default setting is 5004. Range between
Local RTP Port
1024~65400.
Forces the GDS to use random ports for both SIP and RTP messages.
This is usually necessary when multiple units are behind the same full cone
Use Random Port NAT. The default setting is “Disabled”
Note: This parameter must be set to “Disabled” for Direct IP Calling to
work.
Configures the auto on-hook timer (in seconds) for automatic
Auto On-Hook Timer disconnecting the SIP call. Default setting is 300. Range between
0~65535.
Specifies the Ring timeout, when no reply is returned from the called party
Ring Timeout(s) after exceeding this field, the GDS will hang up the call. The value is in the
range of 0s – 90s. By default; it is “30” seconds.
SIP TLS Certificate Copy/Paste the TLS certificate here for encryption.
SIP TLS Private Key Input private key here for TLS security protection.
SIP TLS Private Key Specifies the password for SIP TLS private Key.
Password
Accepts peer-to-peer IP call (over UDP only) without SIP server.
Enable Direct IP Call
Default is “Enabled”.
Enable two-way SIP Allows the user to enable/disable the alarm sound during a SIP call
Calling triggered by doorbell pressing.
Enable two-way SIP Allows the user to enable/disable the alarm sound during a SIP call
Calling triggered by doorbell pressing.
SIP Proxy Compatibility Enables more proxy compatibility with cost of bandwidth, the SIP call will
Mode send audio no matter what.
When enabled, the GDS will have in SDP “packetization-mode = 0”. This
SIP Packetization is required when GDS is interacting with legacy video phones that only
Compatibility Mode
accepts this value to decode the RTP.
This feature allows the device to receive multiple calls at the same time,
with one active and others on hold (up to 4 calls maximum). The first call
Enable Multi-channel the blue LED light will light up keypad digit “1”, 2nd call will light up keypad
Call Mode digit “2”, and so on. On hold call will have related digit blinking while active
call will have the digit blue LED solid light up. Call can be switched by
pressing the blinking digits.
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Allows to factory reset the devices directly through SIP Notify.
If “Allow Reset Via SIP NOTIFY” is “check”, then once the GDS3710
receives the SIP NOTIFY from the SIP server with Event: reset, the
GDS3710 will perform a factory reset after authentication.
Allow Reset Via SIP This authentication can be either with:
NOTIFY
 The admin password if no SIP account is configured on the GDS3710.
 The SIP User ID and Password credentials of the SIP account if
configured on the GDS3710.
Default is unchecked (disabled).
Account [1-4] White List
This page allows users to configure the white list per account, which is a phone number or extension list
that can call the GDS3710. (the call will be automatically answered when calling from a phone set on the
white list), the user can configure up to 30 white phone numbers per SIP account.
Figure 63: White List Page
The table below gives a brief overview of the options:
Table 17: White List
Enable White Number List Enables the White List feature.
Phone Number 1 -30 Adds a new phone number to the white list.
Note: All whitelisted numbers can open door remotely using PIN Code when calling GDS.
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Click-To-Dial
The GDS3710 allows users to manage their calls using the Click to Dial feature which permits to initiate
calls using the Web GUI by pressing the Click to dial button to access the call menu as displayed on the
following screenshot.
Figure 64 : Click-To-Dial
Note: Only the whitelisted numbers can open door remotely using PIN Code when calling GDS.
Video & Audio Settings
The audio and videos settings allow users to configure the video / audio codecs, videos resolution, CMOS
settings and audio related settings.
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Video Settings
Figure 65: Video Settings Page
Table 18: Video Settings
Preferred Video Codec Selects the videos codecs, the codecs supported are H.264 and MJPEG
(Stream1) supported. Default setting is H.264.
Selects the H.264 profile. Three profiles are available: Baseline, Main Profile
Profile
and High Profile. Default setting is “Main Profile”.
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Resolution Specifies the resolution in pixels used at video image, 1080p or 720p.
Bit Rate(kbps) Selects the video bit rate or bandwidth used.
Frame Rate(fps) Selects the maximum frame rate used (more data if big frame used).
Bit Rate Control Selects the constantly bit rate, or variable bit rate.
Image Quality Selects the image quality used when Variable Bit Rate used.
I-frame Interval Configures the I-frame interval (suggested 2~3 times of frame rate).
Preferred Video Selects the videos codecs, the codecs supported are H.264 and MJPEG
Codec(Stream2) supported. Default setting is H.264.
Profile
Preferred Video Selects the videos codecs, the codecs supported are H.264 and MJPEG
Codec(Stream3) supported. Default setting is H.264.
Profile
Notes:
 H.264 suggested if the GDS3710 needs to be viewed via Internet.
 For definition of Baseline, Main Profile and High profile of H.264 please refer to: H.264 Profiles
 If MJPEG is selected, reduce the frame rate to the minimal value to save bandwidth and get better
image.
 Grandstream GDS3710 provides three video streams, users can use them with flexibility. For
example, the high-resolution stream for local recording, another low or high resolution for SIP video
phone call or remote smartphone monitoring application, or vice versa depending application
scenarios.
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 Use below link to calculate bandwidth and storage before installation
http://www.grandstream.com/support/tools/bandwidth-storage-calc
Retrieving Video Streams
 To retrieve video stream via RTSP, users can use the following format :
rtsp://admin:password@IP_GDS3710:Port/X where X=0,4,8 for 1st, 2nd, 3rd streams respectively
 To retrieve MJPEG video stream via http, users can use the following format:
http(s)://admin:password@IP:port/jpeg/stream=X (X=Stream channel 0,1,2)
Important note: MJPEG is uncompressed video and it can consume a lot of bandwidth and hardware
resources, it is recommended to use it while taking this into consideration that it might slow down network
and device.
OSD Settings
OSD Settings (On Screen Display) allow the users to Display time stamp and text on the video screen.
Figure 66: OSD Settings Page
Table 19: OSD Settings
Display Time When checked, time will be displayed inside the video image.
When checked, inputted text on “OSD Test” will be displayed on the video
Display Text
image.
OSD Date Format OSD Date format, choose based on user preference.
OSD Time Format OSD Time format, choose based on user preference.
OSD Text Input a text (to identify the GDS3710) it will be shown on the screen.
OSD Date/Time Position Show the Date/Time position on the screen.
OSD Text Position Show the text position on the screen.
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CMOS Settings
This page configures the CMOS parameters for different scenarios.
Figure 67: CMOS Settings Page
Table 20: CMOS Settings
Mode Pull down to choose “Normal, Low Light, WDR” for different light condition.
Default “Normal”.
LDC Default “OFF”. When “ON” the display will take a normal shape, but will lose
some details located at corner of the original view.
LDC Ratio Select LDC Ratio. Available options: 0.7 ; 0.8 ; 0.9 ; 1.0 ; 1.1 ; 1.2 ; 1.3
Default value is 1.0
Power Frequency Select the frequency power. 50Hz or 60Hz.
Shutter Speed Defines how much time the shutter of the camera or exposed to the light,
when taking a screenshot.
Audio Settings
This page allows users to configure the audio settings.
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Figure 68: Audio Settings Page
Table 21: Audio Settings
Preferred Audio Configures the audio codec. Three codecs are available:
Codec PCMU, PCMA and G.722 are supported.
System Volume Adjusts the speaker volume connected.
Doorbell Volume Adjusts the doorbell volume.
Enable Custom User can check this option in order to use the custom Doorbell Ringtone.
Doorbell Ringtone Default Ringtone is used when this option is disabled.
- Click on to upload the ringtone file, then press
- Click on to delete the existent custom ringtone.
- Support upload WAV, PCM audio file(size <= 600K). Format limit to:
WAV:
1. Sample Rate: 8k or 16k.
2. Channel: Mono-channel or Dual-channel.
PCM:
1. Sample Rate: 8K.
2. Channel: Dual-channel.
Note: Empty audio file is not accepted.
Privacy Masks
This page allows users to configure privacy masks up to 4 different regions by selecting different regions
requiring privacy mask as displayed on the following figure.
When privacy mask enabled, the video at related region will be masked by black color and no video
displayed inside that mask.
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Figure 69: Privacy Masks Configuration Page
Alarm Settings
This page allows users to configure alarm schedule and alarm actions.
Alarm Events Config
This page allows users to configure GDS3710 events to trigger programmed actions within predefined
schedule.
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Figure 70: Events Page
Alarm can be triggered either by motion detection or by GDS3710 input.
Motion Detection
Users can select a specific region to trigger the alarm using motion detection.
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Figure 71: Region Config
Table 22: Motion Detection

Enable Motion Detection Enables the motion detection feature.
Region Config Configures the motion detection region.
Quit Config Exits the motion detection region config menu.
Clear Selected Region Selects a zone on the screen then click on “Clear” to delete the region.
Sensitivity Specifies the region sensitivity (value between 0-100%).
Select Alarm Schedule Selects the alarm schedule.
Select Alarm Action Profile Selects the programmed Alarm Action profile.
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Digital Input
Figure 72: Digital Input
Table 23: Digital Input

Digital Input 1 Selects the Input method (alarm Input or Door Open).
Default disabled.
Digital Input Port operates in 2 Modes:
1. Alarm Input: Connect various of sensor to trigger alarm.
2. Open door: Connect a switch to open door from inside.
If Digital Input port is connected to a switch, it will not work during the
time of power outage, device booting or firmware upgrading.
Digit Input 1 Open Door  When Digital Input is set to Open door then user can select the
Option doors to be affected when Alarm IN 1 is triggered.
Input Digit 1 Status  If set to Normal Open: Configured alarm will be triggered when
Digital Input Status switch from Close to Open.
 If set to Normal Close: Configured alarm will be triggered when
Digital Input Status switch from Open to Close.
By default, Input Digit 1 Status is “Disabled”.
Select Alarm Schedule 1 Selects the predefined Alarm Schedule.
Select Alarm Action Profile 1 Selects the predefined Alarm Action for Profile 1.
Digital Input 2 Selects the Input method (alarm Input or Door Open).
Default disabled.
Digital Input Port operates in 2 Modes:
1. Alarm Input: Connect various of sensor to trigger alarm.
2. Open door: Connect a switch to open door from inside.
If Digital Input port is connected to a switch, it will not work during the
time of power outage, device booting or firmware upgrading.
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Digit Input 2 Open Door When Digital Input is set to Open door then user can select the doors
Option to be affected when Alarm IN 2 is triggered.
Input Digit 2 Status  If set to Normal Open: Configured alarm will be triggered when
Digital Input Status switch from Close to Open.
 If set to Normal Close: Configured alarm will be triggered when
Digital Input Status switch from Open to Close.
By default, Input Digit 2 Status is “Disabled”.
Select Alarm Schedule 2 Selects the predefined Alarm Schedule.
Select Alarm Action Profile 2 Selects the predefined Alarm Action for Profile 2.
Alarm Output Duration(s) Select the duration of the alarm output: 5/10/15/20/25/30 seconds.
This option is hidden when ALMOUT1 Feature is set to Open Door.
Enable Silent Alarm Mode
If Silently Alarm Mode is enabled, GDS3710 will disable alarm sound and background light for specified
alarms types (Digital Input, Motion Detection…) when they are triggered.
Note: This option affects only alarm sound/light, other actions will still be applied.
Table 24: Silently Alarm Mode

Enable Silent Alarm Mode Enable/Disable silent alarm mode.
Silently Alarm Options When the silently alarm mode is enabled, users can specify to which
alarm options the silently mode will be applied to.
The available options are: Digital Input, Motion Detection, Tamper
Alarm, and Password Error.
Hostage Code
Hostage password can be used in a critical situation for instance a kidnaping or an emergency, users need
to enter the following sequence to trigger the actions set for the Hostage Mode: “* HostagePassword #”.
Table 25: Hostage Code Alarm
Enable Hostage Code Enable/Disable the Hostage password mode.

Hostage Code Configures the password for the hostage mode.
Select Alarm Action Profile Select the Alarm action to be taken when the hostage password is
typed on the GDS3710 keypad.
Note: No sound alarm will be triggered in this mode.
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Tamper Alarm
Tamper alarm is anti-hack from Hardware level. When this option is checked, if the GDS3710 is removed
from the installation board, it will trigger configured alarm actions. There is an embedded mechanism on
the GDS3710 that allows it to detect when it is removed.
Table 26: Tamper Alarm

Enable Tamper Alarm When activating this mode, GDS3710 will keep alarming until the alarm
is dismissed.
Select Alarm Action Profile Select the type of alarms actions to be triggered for the tamper alarm
mode.
Keypad Input Error Alarm
Table 27: Keypad Input Error Alarm
Enable Keypad Input Error Enable/Disable the Input Error Alarm, GDS3710 will trigger alarm
Alarm actions at every 5 incorrect attempts.
Select Alarm Action Profile Select the type of alarms actions to be triggered after 5 incorrect
attempts.
Non-Scheduled Access Alarm
Table 28 : Non-Scheduled Access Alarm

Enable Non-Scheduled When enabling this feature, GDS3710 will trigger alarm to related
Access Alarm administrator to be aware when legitimated users access the door out
of the allowed configured schedule
Select Alarm Action Profile Select the type of alarms actions to be triggered.
Alarm Schedule Settings
This page specifies the configuration of Alarm Schedule.
Note: Schedule must be configured first to allow the alarm to take the related action.
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Figure 73: Alarm Schedule
GDS3710 supports up to 10 alarm schedules to be configured, with time span specified by users. User can
edit the alarm schedule by clicking button. Usually the 24 hours’ span is 00:00 ~ 23:59, which is 24
hours’ format.
Users can copy the configuration to different date during the schedule programming.
Figure 74: Edit Schedule
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Alarm Action Settings
This page specifies the configuration of Profile used by the Alarm Actions. A Profile is required before the
Alarm Action can take effect.
Figure 75: Alarm Action
User can edit the alarm action by clicking button, the following window will popup.
Figure 76: Edit Alarm Action
To test an alarm action profile, users can click on button and the GDS will initiate all actions specified
on the select alarm profile.
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Table 29: Alarm Actions
Upload to Alarm Center If selected, the GDSManager will popup alarm window and sound alarm in
the computer speaker.
Audio Alarm to SIP If selected, GDS3710 will call pre-configured (video or audio) phone and
Phone will play sound alarm.
Send Email If selected, an email with snapshot will be sent to the pre-configured email
destination.
Audio Alarm If selected, GDS3710 will play alarm audio using built-in speaker.
Alarm Output If selected, the alarm will be sent to the equipment (for example: Siren)
connected to Alarm Output interface.
Upload Snapshot If selected, snapshots at the moment where the event is triggered will be
sent to preconfigured destination (e.g.: FTP or email).
Alarm Phone List
This page allows users to configure the Alarm Phone List, which are phone numbers or extensions list that
the GDS3710 will call out when event is trigged (e.g.: doorbell pressed).
Figure 77: Alarm Phone List
Table 30: Alarm Phone List
Alarm Call Out Account Select the SIP Account to be used by the GDS when alarm out is triggered.
Alarm Phone List 1-10 Add or delete number from the phone alarm list. (When IP address is used
then the port needs to be appended, example: 192.168.1.12:5060).
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Once the event is triggered (Motion Detection, Door Bell Pressed…), the GDS3710 will call the first number,
once time out is reached and no answer is returned from the first number, the GDS3710 will try the next
number on the list and so on. Once the remote phone answers the call, an alarm will be played to notify
users that an event is triggered.
Email & FTP Settings
This page contains Email and FTP Settings.
Email Settings
This page allows users to configure email client to send out an email when the alarm is trigged.
Figure 78: Email Settings - SMTP Page
Table 31: Email Settings - SMTP
SMTP Server Configures the SMTP Email Server IP or Domain Name.
SMTP Server Port Specifies the Port number used by server to send email.
From E-mail address Specifies email address of alarm email sending from, usually client email ID.
Sender Email ID Specifies sender’s User ID or account ID in the email system used.
Sender Email Specifies sender’s password of the email account.

Password
Alarm-To Email Specifies the 1st email address to receive the alarm email.
Address 1
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Alarm-To Email Specifies the 2nd email address to receive the alarm email.
Address 2
SSL Check if the SMTP email server requires SSL.
Notes:
 Click “Save” to save the email configuration information.

 Click “Email Test” after configuration, if settings are correct, a test email will send out and “E-mail test
successfully” message on the top page will appear .
FTP & Center Storage
This page allows users to configure the FTP Settings in order to upload capture images.
Table 32: Picture Storage Settings
Storage Server Type Selects whether to upload pictures to the GDS Manager or upload
them to the FTP server.
FTP Server Configures the IP address of the FTP server when selected to
upload images to.
FTP Server Port Specifies the FTP address port.
FTP User Name Specifies the FTP server account name.
FTP Password Specifies the FTP server password.
FTP Path Specifies the storage path.
FTP Test Click to test the connection with FTP server.
Note: Blank fields when using Storage Server Type as Central Storage might imply no configuration in
GDSManager.
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Figure 79: Picture Storage Settings
Notes:
 If the connection to the FTP server is successful, a “.txt” file containing a success message will be
uploaded to the FTP server. And the following message will pop up on the webGUI
 Central Storage will use GDS Manager built-in FTP server to store screenshots.
FTP Filenames
When setting up FTP server to store snapshots (when doorbell pressed, or door Unlocked), the GDS will
create folder with device MAC address (if multiple GDS3710s are sending snapshots to same FTP server).
In EACH folder based on MAC address or device, the file folder will be created by DATE, to organize and
classify the snapshots received during different DATE for easy analysis.
In EACH folder classified with DATE, the snapshot file name is based on following naming schema:
Table 33: FTP Filenames
FTP Filename with Description
CARD Meaning that open door operation is using RFID card.
LPIN (Local PIN) Meaning that open door operation is via Local PIN (Private PIN, or Unified PIN,
or Guest PIN).
RPIN (Remote PIN) Meaning that open door operation is via remote PIN or DTMF PIN. (by local or
remote SIP extensions, or GS_Wave/Cellphone, or GDSManager if installed in
operation).
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RING Meaning the snapshot taken when somebody pressed the Door Bell button.
The following figure illustrates the FTP filenames sent to the FTP server when the above operations have
been taken:
Figure 80 : FTP filenames
Maintenance Settings
This page shows the GDS3710 Maintenance parameters.
Upgrade
This page contains the upgrade and provisioning parameters of the GDS3710.
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Figure 81: Upgrade Page
Table 34: Upgrade
Upgrade Via Selects the upgrade method (TFTP, HTTP, and HTTPS).
Firmware Server Path Configures the IP address or the FQDN of the upgrade server.
HTTP/HTTPS User Name The user name for the HTTP/HTTPS server.
HTTP/HTTPS Password The password for the HTTP/HTTPS server.
Firmware File Prefix Enables your ITSP to lock configuration updates. If configured, only the
firmware file with the matching encrypted prefix will be downloaded and
flashed into the phone.
Firmware File Postfix Enables your ITSP to lock firmware updates. If configured, only the
firmware with the matching encrypted postfix will be downloaded and
flashed into the phone.
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Upgrade via Selects the upgrade method (TFTP, HTTP, and HTTPS).
Config Server Path Configures the IP address or the FQDN of the configuration server.
HTTP/HTTPS User Name The user name for the HTTP/HTTPS server.
HTTP/HTTPS Password The password for the HTTP/HTTPS server.
Config File Prefix Enables your ITSP to lock configuration updates. If configured, only the
configuration file with the matching encrypted prefix will be downloaded
and flashed into the phone.
Config File Postfix Enables your ITSP to lock configuration updates. If configured, only the
configuration file with the matching encrypted postfix will be downloaded
and flashed into the phone.
XML Config File Password Specifies the password for the configuration file.
Validate Server Certificate Enable this option in order to validate certificate with trusted ones during
TLS connection.
Automatic Upgrade Interval Specifies the upgrade interval in minutes.
Enable DHCP Option 66 Activates DHCP option 66 to override upgrade/config servers.
Override Server
Zero Config Enables Zero Config feature for auto provisioning.
Automatic Upgrade Enables automatic upgrade and provisioning.
LED Pattern:
During the upgrade process and starting from firmware 1.0.3.32, the GDS will give indication about the
progress of the process using LED lighting as follow:
1) Doorbell button blue LED will flash when firmware files are downloading.
2) Digit 1,2,3 blue LED will flash during upgrading from 0 to 25%, then stays on.
5) Digit *,0,# blue LED will flash during upgrading from 75 to 100%, then stays on.
6) After all key’s blue LEDs light on then flash twice then reboot itself to finish the upgrade process.
Reboot & Reset
This page allows user to reboot and reset the GDS3710.
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Figure 82: Reset & Reboot Page
Table 35: Reset & Reboot

Reboot When clicked, the GDS3710 will restart (soft reboot).
Reset There are two options for the reset function.
Clear All Data All data will be reset, GDS3710 will be set to factory default.
Retain Network Data Only All data will be erased except for Network data like IP address…
Retain Only Card Information All data will be erased except for cards information.
Retain Network Data and Card All data will be erased except for Network Data and Card Information.
Information
Debug Log
This page allows user to configure SYSLOG to collect information to help troubleshooting issues with
GDS3710.
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Figure 83: Debug Log Page
 Five levels of Debugging are available, None, Debug, Info, Warning, Error.
 Once the Syslog Server and the level entered, press “Save” and then Reboot the GDS3710 to
apply the settings.
Data Maintenance
This page allows users to manage the GDS3710 configuration file by importing/exporting configuration files.
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Figure 84: Data Maintenance Page
Click on to save the GDS3710 configuration in a predefined directory.

Note: Users can either select to include all the passwords (SIP, FTP, Remotes access…) on the
configuration files exported or not including the passwords as displayed on the previous figure.
System Health Alert
This option allows users to receive alert emails regarding SIP Registration Status of accounts, System
Running Status or System Temperature in real time or in a periodic manner.
Figure 85: System Health Alert Page
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Enable System Health Alert When this option is checked, then the GDS will send alert emails
regarding the events selected under Event Name section using the
already configured [Email Settings].
Delivery Method When set to Realtime, the GDS will be sending successively alert
emails every second.
When set to Periodic, user can define the time interval between alert
emails.
Email Title Customize the Email title. Maximum length is 256 character.
SIP Registration Status When checked, Email will contain Offline/Online indication for all 4
accounts.
System Running Status When checked, Email will contain the system uptime.
System Temperature When checked, Email will contain Temperature value of the system
in °C and °F, as well as whether the temperature is normal on not.
Event Notification
This page allows users to configure the event notification details that will be used by GDS3710 to
communicate to an HTTP server to log the events. When the feature is enabled and configured, all the
event logs will be uploaded to server: RFID open door, PIN open door, SIP Call, Alarm, etc.
Examples:
 After an RFID Card swiping, GDS3710 will send to the configured HTTP server the following HTTP
POST containing “Use card open door” event:
POST / HTTP/1.1
Host: 192.168.6.107
Authorization: Basic Og==
Connection: keep-alive
Content-Length: 90
Date: 2017-11-09; Time: 14:07:27; Event describe: Use card open door. Card ID:
378690700.
 After making a Call, when doorbell pressed, GDS3710 will send to the configured HTTP server the
following HTTP POST containing “Phone call” event:
POST/HTTP/1.1
Host:192.168.6.107
Authorization:BasicOg==
Connection:keep-alive
Content-Length:62
Date: 2017-11-09; Time: 14:13:12; Event describe: Phone call.
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These HTTP POST messages can be used by a 3rd party software to integrate the GDS3710.
Figure 86: Log Manager Page
Table 36 : Log Manager Settings
Enable Event Notification Enables Event Notification feature
Choose which protocol will be used to connect to the logs server

Via Type
(HTTP or HTTPs).
HTTP/HTTPs Server Enter the IP address of domain name for the logs server.
HTTP Server Username Configure the username of your HTTP(s) server
HTTP Server Password Configure the password of your HTTP(s) server
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Specify the template for the event log messages that will be sent to
the server, users can use the following variables to customize the
message:
 ${MAC} : MAC Address

URL Template
 ${TYPE} : Event Type
 ${WARNING_MSG} : Event Message
 ${DATE} : Date & Time
 ${CARDID} : Card Number
 ${SIPNUM} : SIP Number
Event Log
Users could check all device logs directly from the GDS web UI under the menu “Maintenance  Event
log”.
In order to get logs for a specific date interval, select the Start Time and End Time, then select which Event
type you want to check using the drop-down list, and click on to display the records.
The following Event Types are included for filtering:
 Open Door via Card

 Visiting Log
 Open Door via PIN
 Open Door via DI
 Open door by SI
 Call Log
 Open Door via Card and PIN
 Open Door via Remote PIN
 Motion Detection
 DI Alarm
 Door & Lock Abnormal Alarm
 Dismantle by Force
 System Up
 Reboot
 Reset
 Config Update
 Firmware Update
 Non-scheduled Access
 Hostage Alarm
 Invalid Password
 Temperature Alarm
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Figure 87: Event Logs
For more information about event logs, please visit this guide.
Certificates
This page allows users to upload up to 6 Trusted CA certificate files which will be trusted by the GDS during
SSL exchange.
Also users are allowed to configure the device with custom certificate signed by custom CA certificate under
the Custom Certificate section.
Figure 88: Upload Certificate files
In order to upload your Trusted CA certificate:
Click on button to upload a file and some related information to the uploaded file will be
displayed, such as “Issued by” and “Expiration date”.
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User could press to delete one of the files.
In order to upload your Custom certificate:
Click on button to upload a file and some related information to the uploaded file will be
displayed, such as “Issued by” and “Expiration date”.
User could press to delete one of the files.
Status
This page displays GDS3710 system and network information.
Account Status
This page displays of configured accounts’ SIP user ID, SIP server as well as the SIP Registration status,
from Account 1 to Account 4.
Notes:
 When the SIP account is registered, the SIP Registration status display will be Online
 When SIP account is unregistered, the SIP Registration status display will be Offline
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Figure 89: System Info Page
System Info
This page displays information such as the product model, the hardware version, firmware…
Figure 90: System Info Page
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Table 37: System Info
Product Model Displays the Product Model.
Hardware Version Displays the Hardware Version.
Part Number Displays the Part Number.
Boot Version Displays the Boot Version.
Core Version Displays the Core Version.
Base Version Displays the Base Version.
Prog Version Displays the Prog Version.
System Up Time Displays the time since the first boot of the GDS3710.
SIP Registration Status Sows whether the SIP account is registered or not.
Click the button to check whether the firmware in the

Firmware Status
firmware server has an updated version, if so, update immediately.
System Temperature Shows the current system temperature (in °C and °F).
Tamper Sensor Shows if the Temper Sensor is triggered or not.
Shows if the Alarm Out is triggered or not.

Digit Output If ALMOUT1 Feature is set to Open Door, then two fields will show up
indicating the state of both door 1 and door 2.
Input Digit 1 Shows if alarm IN 1 is triggered.
Input Digit 2 Shows if alarm IN 2 is triggered.
Network Info
This page displays the network system information of GDS3710.
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Figure 91: Network Info Page
Table 38: Network Info
MAC Address Displays the GDS3710 MAC Address.

IP Address Mode Displays the IP address mode used.
IP Address Displays the IP address of the GDS3710.
Subnet Mask Displays the Subnet Mask used.
Gateway Displays the GDS3710 Gateway.
DNS Server 1 Displays the Preferred DNS Server.
DNS Server 2 Displays the secondary DNS Server.
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CONNECTING GDS3710 WITH GXV32XX
The GDS3710 Door System offers a powerful integration with GXV32xx and allows users to open the door,
initiates call to the GDS3710 and gets real time audio/video stream.
The GXV3275 can be connected with the GDS3710 in two different ways, either using peering mode
(without a SIP server) or through a SIP server. For more details, please refer to following guide:
http://www.grandstream.com/sites/default/files/Resources/Connecting_the_GDS3710_with_GXV32XX_C
onfiguration_Guide.pdf
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CONNECTING GS WAVE WITH GDS3710 DOOR SYSTEM
The GDS3710 Door System can interact with the GS Wave softphone application to allow users to open
door, initiate call to the GDS3710, offering more mobility during security monitoring and increasing
connectivity to essential communications and real-time audio/video stream.
- GS Wave Android: For more details about needed steps for configuring the GDS3710 to connect
with Grandstream Wave Android™ version, please refer to following guide:
http://www.grandstream.com/sites/default/files/Resources/Connecting_GDS3710_with_GS_Wave_Androi
d_Guide.pdf
- GS Wave IOS: For more details about needed steps for configuring the GDS3710 to connect with
Grandstream Wave iOS™ version, please refer to following guide:
http://www.grandstream.com/sites/default/files/Resources/Connecting_GDS3710_with_GS_Wave_iOS_G
uide.pdf
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GDS3710 HTTP API
Grandstream Door System supports HTTP API (Application Programming Interface).
For more details, please refer to following guide:

http://www.grandstream.com/sites/default/files/Resources/gds37xx_http_api.pdf
The document explains in detail the external HTTP-based application programming interface and
parameters of functions via the supported method. The HTTP API is firmware dependent. Please refer to
the related firmware Release Note for the supported functions.
Administrator Privilege is required, and administrator authentication verification has to be executed

before any operation to the related parameter configuration.
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FACTORY RESET
Restore to Factory Default via Web GUI
To perform factory reset to the GDS3710 via the Web GUI, please refer to following steps:
1. Access to GDS3710 Web GUI using the using the shipped default password.
2. Navigate to Maintenance Reboot & Reset.
3. Select the reset type from Rest drop down menu and press reset button as displayed on the
following screenshot.
Figure 92: Reset via Web GUI
Hard Factory Reset
Some users did not keep the revised password safely and forgot the changed password. Due to GDS3710
did NOT have built-in reset button (Grandstream purposely designed this way to enhance security), this will
make the GDS3710 inaccessible even for the true owner who lost the changed password.
Starting from firmware 1.0.2.21, Grandstream introduced a special way to do hard factory reset using the
Wiegand Interface Cable shipped with GDS3710. Below is a photo of the normal connection of the provided
Wiegand cable.
Important note: Power must NOT be lost while performing hard factory reset.
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Figure 93: Wiegand Interface Cable
To perform hard factory reset to the GDS3710, please refer to following steps:
1. Power OFF the GDS3710.

2. Take the provided Wiegand cable, connect (or shorting) the related color wires as illustrated on the
following picture. Please make sure the connection is correct and solid:
 Connect WHITE and BROWN cable together.
 Connect GREEN and ORANGE cable together.
Figure 94: Wiegand Cable Connection
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3. Power ON the GDS3710. In about 10 seconds, the key pad LED lighting will change from solid
lighting to blinking, the blinking time window is about 30 seconds. The user needs to enter the
following key combination *0# while the LED is blinking.
Notes:
 If the correct key combination inputted, the last key input will play with a long tone, illustrating
the correct key combination entered, then the GDS3710 will get into factory reset mode.
 During the blinking time window, if the user does not finish the key combination operation, or
pressed the wrong key combination, the GDS3710 will play short beep quickly three times
illustrating error. Nothing will happen and the GDS3710 will get into normal booting process.
User who wants to do hard factory reset has to perform the operation from the beginning
again.
4. After 3 ~ 5 minutes the GDS3710 will finish performing the reset process, then the user can log into
the GDS3710 web GUI using the shipped default password.
5. User has to power OFF the GDS3710, unplug the Wiegand cable, power ON the GDS3710 again
and make sure the GDS3710 is running correctly.
Restore to Factory Default Via SIP NOTIFY
1. Access your GDS3710 UI by entering its IP address in your favorite browser.
2. Go to Phone Settings # page.
3. Enable “Allow Reset Via SIP NOTIFY” by checking this option. (Default is disabled)
4. Once a SIP NOTIFY with “event: reset” is received, the GDS3710 will perform factory reset after
authentication phase.
Notes:
 Received SIP NOTIFY will be first challenged for authentication purpose before taking factory reset
action.
 The authentication can be done either using admin password (if no SIP account is configured) or
via SIP account credentials (SIP User ID and Password).
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EXPERIENCING THE GDS3710
Please visit our website: http://www.grandstream.com to receive the most up-to-date updates on firmware
releases, additional features, FAQs, documentation and news on new products.
We encourage you to browse our product related documentation, FAQs and User and Developer Forum for
answers to your general questions. If you have purchased our products through a Grandstream Certified
Partner or Reseller, please contact them directly for immediate support.
Our technical support staff is trained and ready to answer all your questions. Contact a technical support
member or submit a trouble ticket online to receive in-depth support.
Thank you again for purchasing Grandstream Door Phone System, it will be sure to bring convenience and
color to both your business and personal life.
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©2019 Grandstream Networks, Inc. http://www.grandstream.com

ETSI EN 300 330 V2.1.1 (2017-02);

Channel Frequency: 125 KHz

DOCUMENT PURPOSE ............................................................................................... 15

CHANGE LOG .............................................................................................................. 16

Firmware Version 1.0.5.6 ................................................................................................................ 16

Firmware Version 1.0.5.2 ................................................................................................................ 16

Firmware Version 1.0.4.9 ................................................................................................................ 17

Firmware Version 1.0.3.35 .............................................................................................................. 17

Firmware Version 1.0.3.34 .............................................................................................................. 17

Firmware Version 1.0.3.32 .............................................................................................................. 17

Firmware Version 1.0.3.31 .............................................................................................................. 17

Firmware Version 1.0.3.23 .............................................................................................................. 18

Firmware Version 1.0.3.13 .............................................................................................................. 18

Firmware Version 1.0.2.25 .............................................................................................................. 18

Firmware Version 1.0.2.22 .............................................................................................................. 18

Firmware Version 1.0.2.21 .............................................................................................................. 18

Firmware Version 1.0.2.13 .............................................................................................................. 19

Firmware Version 1.0.2.9 ................................................................................................................ 19

Firmware Version 1.0.2.5 ................................................................................................................ 19

Firmware Version 1.0.1.19 .............................................................................................................. 20

PRODUCT OVERVIEW ................................................................................................ 22

Feature Highlights .......................................................................................................................... 22

Technical Specifications .................................................................................................................. 22

Equipment Packaging ..................................................................................................................... 25

Description of the GDS3710 ........................................................................................................... 26

Connecting and Setting up the GDS3710 ........................................................................................ 26

GDS3710 Back Cover Connections ................................................................................................ 28

Power the unit using PoE......................................................................................................... 29

Power the unit using PSU ........................................................................................................ 29

GETTING TO KNOW GDS3710 ................................................................................... 31

Connecting GDS3710 to Network with DHCP Server ...................................................................... 31

GDS Manager Utility Tool ................................................................................................................ 33

Apple Platform ......................................................................................................................... 34

Connect to the GDS3710 using Static IP ......................................................................................... 36

GDS3710 APPLICATION SCENARIOS ....................................................................... 38

Peering Mode without SIP Server ................................................................................................... 38

Peering using SIP Server (UCM6XXX) ............................................................................................ 38

Using a Network Video Recorder (NVR).......................................................................................... 39

GDS3710 PERIPHERAL CONNECTIONS ................................................................... 41

Alarm IN/OUT ................................................................................................................................. 42

Protection Diode ............................................................................................................................. 42

Connection Examples ..................................................................................................................... 43

Wiring Sample using 3rd Party Power Supply ........................................................................... 44

Wiegand Module Wiring Examples.................................................................................................. 46

GDS3710 HOME WEB PAGE....................................................................................... 49

GDS3710 Configuration & Language Page ..................................................................................... 50

Live View Page ............................................................................................................................... 52

Live Snapshot .......................................................................................................................... 52

Door System Settings ..................................................................................................................... 58

Using Alarm Out (COM 1) to Control a Second Door ........................................................................ 65

Keep Door Open...................................................................................................................... 70

Card Management ................................................................................................................... 73

Add Users Manually ........................................................................................................................ 73

Add Users Automatically ................................................................................................................. 75

Date & Time Settings ............................................................................................................... 78

Network Settings ..................................................................................................................... 78

Access Settings ....................................................................................................................... 80

User Management ................................................................................................................... 82