FNMS PDF

FlexNet Manager Suite
2018 R2
Release Notes
September 2018, Version 1.06

Contents
Contents
1. Introduction ........................................................................................................................... 4
2. New Features.......................................................................................................................... 6
Ability to remove personal information stored within FlexNet Manager Suite ........................................... 6
Import cloud service provider data for AWS EC2 ............................................................................................. 6
Proxy support added to PowerShell adapters................................................................................................... 7
SAP S/4Hana Business Suite Migration.............................................................................................................. 7
Spanish user interface released........................................................................................................................... 8
Status of inventory beacon uploads ................................................................................................................... 8
Support for Unlimited license type .................................................................................................................... 8
Support for XenApp "Limit Visibility" functionality......................................................................................... 9
Tracking management of Oracle Database options ......................................................................................... 9
3. Changes from Previous Releases........................................................................................ 11

Better control of file evidence .......................................................................................................................... 11
Core limits are now editable.............................................................................................................................. 11
Improved performance, configurability when updating content libraries on-premises............................ 12
Improved recognition of Adobe DC applications ........................................................................................... 12
Signing of Linux RPM packages........................................................................................................................ 13
Flexera Analytics upgrade to latest version of Cognos Analytics ................................................................. 14
Flexera Analytics Procurement support ........................................................................................................... 14
Improved database cleanup after file evidence imports................................................................................ 15
Inventory spreadsheet templates updated...................................................................................................... 15
VMware inventory enhanced ............................................................................................................................ 16
Improved recognition for Oracle Advanced Analytics option....................................................................... 16
Oracle instance page enriched .......................................................................................................................... 16
Oracle Database inventory improvements ...................................................................................................... 16
Migration updates compliance database schema........................................................................................... 17
Other documentation improvements............................................................................................................... 17
4. General Information ............................................................................................................ 19

License Agreement ............................................................................................................................................. 19
Resolved Issues ................................................................................................................................................... 19
Known Issues ....................................................................................................................................................... 24
2 FlexNet Manager Suite 2018 R2 Release Notes Version 1.06 | Company Confidential
Contents
Documentation ................................................................................................................................................... 24
More Information ............................................................................................................................................... 25
5. System Requirements.......................................................................................................... 26
Cloud .................................................................................................................................................................... 27
Hardware Requirements .................................................................................................................................... 27
Network Requirements ...................................................................................................................................... 29
Compatibility with Other Products................................................................................................................... 29
Prerequisite Software......................................................................................................................................... 33
6. Installation and Upgrade Advice........................................................................................ 39
7. Documentation .................................................................................................................... 40
8. More Information ................................................................................................................ 41
FlexNet Manager Suite 2018 R2 Release Notes Version 1.06 | Company Confidential 3
Introduction
1
Introduction
FlexNet Manager Suite provides software asset, hardware asset, and contract management for enterprises across
over 16,000 publishers and more than 225,000 applications. It reports detailed information for installed software,
application usage, purchases, and reconciles these to provide a license position.
It inventories virtual environments and Oracle databases, imports inventory from Microsoft System Center
Configuration Manager (SCCM) and other inventory tools through configurable adapters, and seamlessly
integrates with Enterprise Resource Planning (ERP), Human Resources (HR), Active Directory (AD), and Purchase
Order (PO) systems. With its built-in library of more than 1,380,000 Stock Keeping Unit numbers (SKUs), for
automated reconciliation of purchases with inventory, and support for the latest license models, FlexNet Manager
Suite is used by enterprises to gain control of their software estate and optimize their software spend.
This document contains information about FlexNet Manager Suite, covering:
• FlexNet Manager Suite
• FlexNet Manager for IBM
• FlexNet Manager for Microsoft
• FlexNet Manager for Oracle
• FlexNet Manager for SAP Applications
• FlexNet Manager for Symantec
• FlexNet Manager for VMware
• Service Life Data Pack.
The following products in the suite have their own separate release notes:
• FlexNet Manager for Engineering Applications
• FlexNet Manager for Cloud Infrastructure
• Workflow Manager.
Updates
The latest publication of the Release Notes, can be accessed from the following links:
Introduction
• English
• French
• German
• Japanese
• Spanish
New Features
2
New Features
Ability to remove personal information
stored within FlexNet Manager Suite
To meet your obligations under the General Data Protection Regulation (GDPR), you need to be able to remove
personal information stored within FlexNet Manager Suite. To assist, we have developed a SQL script which can
be run against your compliance database to remove all personal information associated with a given operator
within FlexNet Manager Suite. This script is useful for on-premises installations, managed service providers, or on
our hosted SaaS instances (in cooperation with Flexera Operations personnel).
The SQL script, together with instructions for removing personal information stored within FlexNet Manager
Suite, can be found in knowledge article 000026756, Remove Personal Information from Within FlexNet Manager
Suite in the Flexera Customer Community portal (login required). For additional information about GDPR
compliance, refer to knowledge article 000026388, Is Flexera GDPR Compliant?.
Import cloud service provider data for AWS

EC2
The new Discovery & Inventory > Cloud Service Provider Inventory page (located in the Virtual Devices
group), displays data for devices hosted in Amazon Web Services (AWS) EC2, with links to matching inventory
device records, if any. This data is collected using a new inventory connector that automatically identifies devices
hosted in AWS EC2, and imports the associated metadata into FlexNet Manager Suite. Detailed inventory can be
collected in other ways, such as by including the FlexNet inventory agent in the image used to instantiate virtual
machines in AWS.
Prerequisites
A FlexNet Manager Suite administrator must create a connection on an inventory beacon to import data. The
inventory beacon requires:
• PowerShell 3.0 or later
• AWS Tools for Windows PowerShell version 3.3.283.0 or later.
New Features
The account that is used for the AWS EC2 connection must have the following permissions, set by policies in the
AWS console:
• DescribeInstances
• DescribeHosts
• DescribeReservedInstances
• GetUser.
Full details are included in the online help, under Inventory Beacons > Inventory Systems Page > Connecting to
External Inventory Systems > Managing PowerShell Connections > Managing AWS EC2 Connections.
Proxy support added to PowerShell

adapters
Proxy support has been added to PowerShell adapters. If your enterprise has a locked-down environment (for
example, if your enterprise uses a proxy server to enable Internet access), you can use the new Proxy Settings
section of a PowerShell adapter dialog to configure the proxy server connection to access the Internet. Currently,
Office 365, Salesforce, and AWS connections utilize PowerShell adapters.
For more details, navigate to Inventory Beacons > Inventory Systems Page > Connecting to External Inventory
Systems > Managing PowerShell Connections in the online help and then choose your connection type.
SAP S/4Hana Business Suite Migration

Increasing numbers of SAP’s customers are migrating from SAP’s Classic Business Suite (R/3) to the newer
S/4Hana Business Suite.
To meet this need, a new S/4Hana Migration section is available on the Create New SAP System page which
enables you to define an SAP system as either Classic Business Suite or S/4Hana. Migration of Classic Business
Suite systems can then be defined as Not planned, Planned, In progress or Complete. These fields can then be
updated as your migration progresses by editing the SAP system. This allows you to assess the composition of
your landscape and review the status of the migration of your systems to S/4Hana.
There is also a new License Surplus/Deficit section (located on the License Position > Current Position page)
which provides an overview of any license surplus that can be negotiated with SAP as credits towards your
S/4Hana migration. The section contains fields that calculate a surplus (or a deficit) based on the current
consumption of the Named User and Package licenses that your organization has purchased. Essentially, a
surplus is calculated if you are over-licensed and a deficit if you are under-licensed. The surplus is shown as a
count of surplus licenses as well as a monetary value which can potentially be used as S/4Hana credits. A deficit is
displayed in red to distinguish it from a surplus and serves only as a reminder that the organization is under-
licensed.
New Features
Spanish user interface released

Translation of the user interface for FlexNet Manager Suite into Spanish has been completed and is available
from this release. To change the displayed language, select My Preferences from the drop-down under your
operator name in the title bar of the web interface.
Status of inventory beacon uploads

Known or potential issues with files uploading from each inventory beacon to the central application server are
simple to identify following the addition of a range of new fields that display in the following locations of the
FlexNet Manager Suite web interface:
• The Beacon status widget (previously titled Beacons with issues) in the System Health Dashboard page
summarizes known issues with inventory beacons and highlights problems with file uploads such as
connectivity issues, the count of blocked files, data pending upload and the longest time a file has been
unable to upload.
• The new Total to upload column in the Beacons page shows the total file size (in megabytes) of all files that
are currently on the inventory beacon awaiting upload to the central application server, and the new Oldest
pending upload column displays the longest time a file has been unable to upload.
• In the General tab of the properties for each inventory beacon, the Beacon location section now shows the
PowerShell version installed on the inventory beacon, and .Net Framework reported by the inventory
beacon which enables you to check whether minimum requirements are met. The OS version running on this
inventory beacon is also shown which may be helpful information when you are deciding which inventory
beacons to upgrade.
• The new Upload status tab of the same properties, helps to identify any issues with the upload of files from
this inventory beacon to the central application server. This tab includes the Inventory beacon upload status
grid which provides information on data that is currently uploading for each type of import including the
number of files to upload (if any), the time since the first and the most recent files were queued, and the sum
total of all files awaiting upload.
Support for Unlimited license type

For cases where vendors allow you to use unlimited quantities of their software, FlexNet Manager Suite now
provides a way to define a rule that characterizes the entitlement limits defined by the license agreement. The
rule affects how the license is flagged if consumption exceeds the entitlement limits.
A new Entitlement limits section has been added to the Compliance tab of license properties that enables you
choose a rule that appropriately characterizes the entitlement limits defined by the license agreement. The
following Entitlement limits options are provided:
• As purchased — Terms of the license set the number of entitlements purchased as the cap for entitlement
limit. The license is flagged as “At risk” when consumption exceeds purchased entitlements.
New Features
• Subject to true-up — Terms of the license allow consumption to exceed purchased entitlements as long as
additional licenses are purchased at the end of the true-up period (as defined in the relevant purchasing
agreement). The license remains “Compliant” when consumption exceeds purchased entitlements.
• Unlimited — Terms of the license allow for unlimited entitlements. Unlike “Subject to true-up” licenses, with
“Unlimited” licenses you do not need to purchase additional entitlements to rectify overages, because the
license does not have any limit on entitlements or consumption, and is “Compliant” at all times. As there is no
relationship between the purchased entitlements and the consumption, “Shortfall/Availability” is not reported
for these licenses.
For the majority of licenses and for most vendors, Entitlement limits is set to As purchased.
Note: The Subject to true-up radio button in the Entitlement limits section replaces the Subject to true-up
check box that was previously included on the Identification tab of license Properties. In addition, the Subject
to true-up column of various custom reports has been changed to Entitlement limits. Valid values that can
appear in the Entitlement limits column are also As purchased, Subject to true-up, and Unlimited.
For more information about Entitlement limits, refer to the online help.
Support for XenApp "Limit Visibility"

functionality
FlexNet Manager Suite now supports the Citrix XenApp 7.6+ "Limit Visibility" setting which enables you to limit
access to published applications to specified users or groups of users within a Delivery Group to which an
application is assigned.
Prerequisites
The latest FlexNet Manager Suite Citrix XenApp agent must be deployed.
Tracking management of Oracle Database

options
Since Oracle options may be managed either locally on the database instance where they are running, or
remotely using Oracle Enterprise Manager (OEM), it can sometimes be difficult to understand why an Oracle
option is shown as licensable on a particular database instance. New properties for database instances now make
this easier to track:
• In the General tab of the properties for each database instance, the Managing OEM property reports which
installation of Oracle Enterprise Manager most recently claims management of the database instance.
• In the Options tab of the same properties, the Used column shows which Oracle options are licensable on this
database instance, and the new Enabled by column shows whether each option was enabled locally on This
instance, or remotely by Oracle Enterprise Manager, meaning the installation identified on the General
tab.
New Features
These new insights don't require any special configuration. It works for all methods of collecting FlexNet
inventory for Oracle databases and instances, and only requires that the database instance used as a
management repository by Oracle Enterprise Manager is among the database instances from which FlexNet
inventory is collected.
Tip: If you use Oracle Database 12c or later, the OEM repository may be saved in a pluggable database
instance. In this case, to support inventory from pluggable database instances, you need version 13.0.1 of the
FlexNet inventory agent (distributed with FlexNet Manager Suite 2018 R1 hotfix 02) or later.
Logging for the FlexNet inventory agent locally installed on the Oracle server has also been enriched to include
details of options discovered on each database instance. This may assist with troubleshooting your Oracle
options.
Changes from Previous Releases
3
Better control of file evidence
The Discovery & Inventory > Settings page, called Inventory Settings, now gives significantly better control of
paths searched by the locally-installed FlexNet inventory agent for file evidence and ISO-standard software
identification (SWID) tags. By default, FlexNet inventory agent does not collect any file evidence, and collects
SWID tags only from the ISO-defined locations. However, some kinds of application recognition can be improved
with selectively-gathered file evidence.
New controls let you specify a number of search paths, separately for each of the Windows, macOS, and Linux/
UNIX platform families. These are automatically shared with the installed FlexNet inventory agents on each
platform through downloaded policy (and so they work for any installed agent communicating through a
connected inventory beacon). Your paths are searched recursively, starting from each one you specify and
continuing down through all its child folders. To better manage those search patterns, you can now similarly
declare a set of paths to exclude from the descendent folders.
Both kinds of definitions (include and exclude paths) may include the * or ? wildcards, Windows environment
variables (like %ProgramFiles(x86)%), and FlexNet preference variables (like $(ProgramFiles)), as well as plain
text.
You now use the same groups of settings to manage searches for both file evidence and SWID tags. The online
help contains full details.
Core limits are now editable

The Microsoft Server/Management Core license type has two settings that specify the minimum number of cores
that must be licensed for each processor and for each host (as defined by Microsoft in the license agreement). In
previous releases, these were hard-coded to the typical values (8 and 16, respectively). From this release, the
values are editable for special cases, but default to the same normal values. Find these settings in the Use rights
& rules tab of the license properties, exclusively for Microsoft Server/Management Core licenses.
Improved performance, configurability

when updating content libraries on-
premises
Significant improvements in performance, reliability and resilience have been achieved by modifying the process
which updates content libraries within FlexNet Manager Suite. These include the ARL, PURLs, SKU library, and
EOSL downloads.
For cloud-based customers, this series of improvements behind the scenes means fewer delays in weekend
processing around library updates.
For on-premises customers, the overall time taken to complete the full update process (which includes file
cleanup, download of the latest libraries, and import of those libraries) is reduced typically from around 3-10
hours to less than two hours.
The reliability of the process is also improved by cleaning up old files before downloading and importing the
latest libraries. This eliminates errors caused when the task attempted to cleanup file(s) that were still in use.
In addition, all content libraries are now fully downloaded before any are imported into FlexNet Manager Suite.
As well, for managed service providers, each Product Use Rights Library downloads once only. The resilience of
this process is enhanced by performing up to five retries for any download failure caused by external factors such
as transient network issues.
However, it is important to note that if any download fails (despite the retries), then the subsequent import also
does not proceed on this occasion. To help with any required troubleshooting, new log files are available.
Content downloads are processed on the batch server (or your equivalent server hosting that functionality), and
the path for staging locations for the downloads is now configurable through a registry entry on that server.
If your batch server (or equivalent) cannot access the Internet, so that you are downloading libraries manually,
you can now use the batch scheduler commands to control imports of your downloaded libraries. The batch
scheduler avoids conflicts and failures by making sure that the underlying executables run only when it is safe to
do so.
All details of the configurability, the log files, the download destinations, and the changed calls to the batch
scheduler are included in the FlexNet Manager Suite 2018 R2 Installation Guide (and repeated in the Upgrade
Guide), available through the title page of online help. Look for Populate the Downloadable Libraries for the
process when your batch server has access to the Internet, or the following Manual Updates of Library Data topic
when Internet access is not available.
Improved recognition of Adobe DC

applications
Improved recognition of Adobe DC (Document Cloud) products for customers using FlexNet inventory (for
example, collected by FlexNet inventory agent, FlexNet Inventory Scanner, or zero footprint inventory collection)
provides the ability to identify the following:
• Trial editions of Acrobat DC
• Whether Adobe DC uses a "continuous" or "classic" track.
Note: If the edition of the Adobe DC product cannot be recognized using the available evidences, the Edition
property displays as Unspecified. Likewise, if the edition or track cannot be recognized, this information
doesn't display as part of the Version. Here are some examples:
• If the available evidence recognizes all information for 2018 version of Acrobat DC Continuous Pro, then the
Name displays Acrobat DC (2018) Continuous Pro, the version displays DC (2018) Continuous, and
the edition displays Pro.
• If the available evidence recognizes 2018 version of Acrobat DC but cannot recognize the track or the edition,
then the name displays Acrobat DC (2018), the version displays DC (2018), and the edition displays
Unspecified.
Signing of Linux RPM packages

Signing of Linux RPM (Red Hat Package Manager) packages gives you an additional layer of security if you are
managing your own installation of Linux RPM packages for FlexNet inventory agent. Only RPM packages are now
signed, with DEB packages unchanged.
Tip: The signing of the Linux packages has no effect on the automated processes of adoption or self-upgrade of
FlexNet inventory agent. The additional security is beneficial only for third-party technologies, including the
native RPM installer on Linux platforms.
Both Linux RPM packages for FlexNet inventory agent (from 13.1.0) are now signed using GPG (GNU Privacy
Guard).
• The private key is stored securely by Flexera.
• The public key is available from the Product and Licensing Center as a separate download titled Inventory
agent 13-1-0+ Linux RPM installer public key.zip. Your company password for the Flexera
Customer Community is required to access this download. The fact that the key must be downloaded from a
separate, password-protected source gives you some improvement in security.
The one public key can authorize either of the RPM packages for the Linux FlexNet inventory agent — one for
Linux i386 and one for Linux x86_64. Collecting and importing the public key is a one-time only operation. To
download the public key:
1. Use your browser to log into the Flexera Customer Community. (Your company's password for the Customer
Community is required.)
2. Select the Downloads tab from the row across the top of the page, identify FlexNet Manager Platform in
the lists of products, and click the Access Above Products button that is below that product name. The
Product and License Center site is displayed.
3. In the Your Downloads section of the Home page, click the link for FlexNet Manager Platform.
4. In the Download Packages page, click the link for FlexNet Manager Platform 2018 R2 to access the
downloads.
5. Download Inventory agent 13-1-0+ Linux RPM installer public key.zip, and unzip it to your
preferred location on a target device where you want to install the Linux version of FlexNet inventory agent.
Once the public key has been downloaded, it may be installed on each target device prior to validating or
installing the signed RPM package:
rpm --import pathWhereSaved/RPM-GPG-KEY-FlexeraSoftwareLLC
Tip: If you choose to install a Linux RPM package without the public key in place, a warning is issued. You may
choose to ignore the warning, and the installation can continue.
With the public key installed, you can validate the downloaded installation package with the normal RPM
command:
rpm -K agentInstallationFile
A result of md5 gpg OK means the signature of the package has been verified, that the package is not corrupt,
and that FlexNet inventory agent is therefore safe to install and use.
With the public key securely imported into rpm, all future upgrades/installations of FlexNet inventory agent can
also be verified against that key.
Flexera Analytics upgrade to latest version

of Cognos Analytics
The capability of Flexera Analytics is upgraded on both On-Premise and Cloud (SaaS) deployments to Cognos
Analytics R11 (11.0.11). This upgrade provides the following noteworthy features:
• Drill through from a dashboard or story to a report
• Export dashboards to PDF
• Universal filters
• Support for HTTPS access via TLS 1.2.
For a complete list of new and changed features introduced from v11.0.7 to v11.0.11, please see the IBM
Knowledge Center New and changed features page for Cognos Analytics 11.0.x.
Flexera Analytics Procurement support

The Flexera data models that are provided as a part of Flexera Analytics now include support for contract and
purchase related data providing you with the ability to build dashboards and reports pertaining to your
procurement data. A new tab entitled Procurement has also been added to the existing Widget Library to
showcase some of the possible ways the updated models can be used to build procurement related widgets. For
more information, refer to the FlexNet Manager Suite System Reference PDF accessible through the home page of
the online help.
Improved database cleanup after file

evidence imports
Two improvements have been made to the reader that imports file evidence, and that should clean up afterward:
• Previously, cleanups could fail if an operator was making adjustments through the web interface for FlexNet
Manager Suite at cleanup time. The database method has been changed to avoid this, and also to
automatically clean up records from any previous failures.
• Some cleanups of the ImportedFileEvidence table may have failed, accumulating orphaned records
(meaning ones that do not have a matching record in the ImportedInstalledFileEvidence table). Cleanup
functionality has been extended to remove accumulated orphans. By reducing the set of data to manipulate,
this cleanup can improve future database performance.
Tip: These fixes were the subject of a DIY knowledge article 000026779, “Improving database cleanup after
importing file evidence”, available through the Flexera Customer Community (login required). With this release,
the changes are incorporated within FlexNet Manager Suite, and no other action on your part is needed.
Inventory spreadsheet templates updated

FlexNet Manager Suite provides standard templates for the import of inventory data through an inventory
beacon. At each product release where the internal data model used in FlexNet Manager Suite is updated, these
templates are also updated to keep them aligned with the underlying databases. Therefore it is always best
practice to use the latest templates when editing or creating a spreadsheet for inventory import. In particular,
release 2018 R2 includes a changed template for Computer imports, which means that if you have any
scheduled imports of this inventory spreadsheet, you must update these to use the latest template.
Tip: It is not necessary to populate the new columns with data, since at this release all the added columns are
for optional data. However, your spreadsheets must, as always, use exactly the columns, in the given order, and
with the column names that are supplied in the templates.
New columns (which are all related to cloud service providers) to consider in the updated Computer template
are:
• InstanceCloudID
• CloudServiceProvider
• InstanceAffinity
• ImageID
• LaunchTime
• NetworkID
• LifecycleMode
• Account
• ThreadsPerCore
• InstanceType
• Region
• AvailabilityZone
• InstanceTenancy.
VMware inventory enhanced

If you have purchased the FlexNet Manager for VMware product, the collection of VMware inventory has been
enhanced. It now automatically identifies installations of vCenter Site Recovery Manager and VMware vSAN
software, and includes these in the VMware Inventory page.
Improved recognition for Oracle Advanced

Analytics option
Effective from ARL update 2345 September 7, 2018
Oracle Database 12c restructured Oracle’s available options, rolling the previous Data Mining option into the new
Advanced Analytics option. Application Recognition Library update 2345 provided both improved inventory
gathering for the new option, and improved recognition. For earlier releases of Oracle Database, you need make
no change, as licenses for Data Mining continue correctly recognize imported inventory, and there is no change
here to consumption. You may need to validate that the Advanced Analytics 12c option is correctly linked to your
relevant licenses, as described in knowledge base article 000028205 Adjusting licenses for Oracle Advanced
Analytics option in the Flexera Customer Community portal (login required).
Oracle instance page enriched

The listing of Oracle database instances has been expanded with two new properties of the inventory device
hosting Oracle Database (your "Oracle server"):
• Device status
• Device role.
These properties of the underlying device (not of the database instance) may be helpful in sorting and filtering
long lists of Oracle instances so that you can, for example, hide all the backup systems, and concentrate on your
operational database instances.
Oracle Database inventory improvements

Earlier releases allowed for an inventory beacon to connect directly to an Oracle Database server and gather
inventory from any container database (for Oracle 12c or later) and any pluggable databases available through
your chosen discovery method (such as a TNSNames.ora file); and this functionality remains available unchanged.
However, a locally-executing copy of ndtrack (the core inventory component) running on the Oracle server
could not previously discover and collect inventory from the pluggable databases.
This functionality has now been added for ndtrack, regardless of how the tracker is delivered to the target
inventory device (the Oracle server). Thus, you can now collect inventory from pluggable databases using:
• The complete FlexNet inventory agent, whether installed automatically during ‘adoption’ of the inventory
device, or installed by third-party tools/techniques
• The lightweight FlexNet Inventory Scanner (for UNIX-like platforms, this is packaged as the ndtrack.sh shell
script)
• The zero-footprint method, where an inventory beacon installs ndtrack on the target device, executes it, and
removes it immediately afterwards (leaving zero installation footprint).
After inventory upload and import to the compliance database (which typically happens overnight), the
pluggable databases are displayed in the Oracle Instances page of the web interface for FlexNet Manager Suite:
• The container instance has ~CDB_ROOT attached to its instance name
• Each pluggable database displays the same instance name, a tilde character, and the name of the pluggable
database: containerInstance~pluggableDBName.
On UNIX-like platforms, collection of Oracle inventory may be configured to require the FlexNet inventory agent
(which must run as root) to impersonate other trusted accounts with lower privilege levels (for details see the
Common: Child Processes on UNIX-Like Platforms topic in the Gathering FlexNet Inventory PDF, available through
the title page of online help). The impersonation has been improved at this release, increasing both reliability and
security.
Migration updates compliance database

schema
The database migration that forms part of the upgrade to FlexNet Manager Suite 2018 R2 has direct impacts on
two tables in the FlexNet inventory database:
• The SoftwareFileProperty_MT table, a legacy table that normally now contains no data, is dropped, and not
replaced. (It is known to be empty for all cloud customers; on-premises, if you have prepared custom inventory
adapters, check to ensure that they do not address this table, which is highly unlikely.)
• The SoftwareFile_MT table is replacing its SoftwareField column, previously an integer, with a bigint.
Depending on the number of records you have in your SoftwareFile_MT table, database migration may need a
little extra time to regenerate all these keys. This has no direct impact on your data, but is the fastest way to
complete the migration.
Other documentation improvements

The following have been added to or changed in the online help and associated PDF files:
• The inventory beacon shares ManageSoftREA$, mgsREA$, ManageSoftRET$, and mgsRET$ have been added to
the online help under FlexNet Manager Suite Help > Inventory Beacons > Inventory Beacon Reference >
File Paths for Inventory Beacon.
• The list of standard Oracle users that do not consume license entitlements has been extended in the Oracle
chapter of the FlexNet Manager Suite System Reference PDF.
• In the same chapter, the topics under Troubleshooting Agent-Based Collection of Oracle Inventory have been
completely rewritten for more logical use, with several inaccuracies corrected. (Similar topics for
troubleshooting other forms of Oracle inventory collection are scheduled for rework for future releases.)
• Help for blacklisted serial numbers on inventory devices is revised.
• A new first chapter has been incorporated in the Gathering FlexNet Inventory PDF, drilling down into the
differences between data sources and what information may be missing from one or other source.
• Documentation for various adapters and connectors has begun a process of rationalization and expansion.
Stage 1 is collecting together all content related to inventory adapters and connectors in one volume, and
similarly collecting together content related to business adapters:
◦ The previous FlexNet Manager Suite Adapters Reference is renamed to FlexNet Manager Suite Inventory
Adapters and Connectors Reference, or Adapters and Connectors for short!
◦ Supported version for XenApp and the XenApp Agent have been updated in Adapters and Connectors.
◦ Three parts have been added by moving sections across from the System Reference to Adapters and
Connectors: Managing Microsoft Office 365 Licenses, Salesforce Subscription Management, and The Inventory
Adapter Studio. This collects content focused on using or making inventory adapters into one reference.
◦ In parallel, the previous Using FlexNet Business Importer is renamed to Using FlexNet Business Adapters. All
the previous content on the Business Importer remains, and has now been united with The Business Adapter
Studio, moved across from the System Reference.
General Information
4
General Information
License Agreement
If your company has purchased a license and signed a software license agreement with Flexera or an authorized
Flexera reseller, the terms and conditions of that agreement govern all use of this software. Otherwise, use of this
software, on either an evaluation or a fully-paid license basis, is subject to the terms and conditions of the
FlexNet Manager Suite "click-through" End User License Agreement, which can be found in the downloaded
installation package.
If you do not agree with the terms of the applicable software license agreement, you may not install FlexNet
Manager Suite onto any of your computers or, if already installed, you must remove it from all computers on
which it is installed. You must also return or destroy all copies of the software in your possession.
License Compatibility
This release does not require an updated license when upgrading from FlexNet Manager Suite 2017 R3 or later.
Performing an upgrade from any earlier release will require an updated license to install Flexera Analytics.
If, for any reason, an on-premises customer requires a new license key, please contact [email protected].
Once the license has been created, it will be emailed to the requester, and a copy stored in the Product and
License Center. The updated license must then be imported into FlexNet Manager Suite.
Resolved Issues
The following issues have been resolved in FlexNet Manager Suite 2018 R2 release since the release of FlexNet
Manager Suite 2018 R1.
Issue Number Summary
IOJ-1884784 XenApp Server Agent import step CopyingAllUserstoTemptable times out with many AD
group memberships
IOJ-1861640 Japanese characters are garbled in Oracle NDI file (direct collection via Beacon)
General Information
IOJ-1870025 Unable to access Flexera Analytics via SAML with certain identity providers
IOJ-1846909 Agent getting stuck after collecting Oracle inventory on AIX servers
IOJ-1850832 Inherited location for an inventory device from an asset is lost when any manual change is
made in the inventory device's properties
IOJ-1871365 An inventory file may fail to import when another inventory file, for the same device, is
imported with different custom property values
IOJ-1849587 Error message — System.ArgumentException: An item with the same key has already been
added (Custom Property issue)
IOJ-1869174 FlexNet Inventory Manager import will fail when Sum of Hard Disk size for a device is
greater than 9,223,372,036,854,775,807 bytes
IOJ-1869799 Error occurs when adding/editing a custom consumption exemption reason
IOJ-1881590 Arithmetic overflow due to bigint into int during FlexNet Manager Suite license check
IOJ-1879369 Large CSV exports perform poorly with high CPU usage on presentation server
IOJ-1882282 mgsDatabaseUpdate can incorrectly increment the migration step number when a step
fails
IOJ-1824740 ActiveDirectory writers fail if information from one domain is imported from multiple
sources
IOJ-1887327 FNMS presentation server CPU utilization goes to 100% as a result of SAP license
reconciliation operations
IOJ-1882494 SAP GUID is truncated by staging monitor since 2016R1
IOJ-1878688 Removing an application which is linked to a license that has upgrade/downgrade rights
can cause the license to fail to open
IOJ-1864895 Some assets cannot be linked to an inventory device
IOJ-1865851 Linked Assets and Licenses may be deleted from a Contract when saving Contract
properties
IOJ-1827746 Oracle licenseable options from OEM instance for remote instances left unmanaged in IM
IOJ-1889730 Imports from BMC ADDM may fail if multiple last logged on users are reported by ADDM
IOJ-1884928 Business adapter imports which fail may cause assets to be created which can never be
linked to inventory devices
IOJ-1723893 Environment variables cannot be entered to include file path scan
General Information
IOJ-1870916 Microsoft Office 365 adapter fails to execute on FlexNet Manager Suite 2018 R1 with an
inventory beacon that is not upgraded to 2018 R1
IOJ-1867650 Microsoft Server/Management Core license, a license consumption calculation of the

virtualization rights for Microsoft CIS 2016 Standard is incorrect
IOJ-1852886 File evidence that is no longer imported from the inventory source is not removed
IOJ-1859881 'Product use rights & rules', 'Upgrade rights', and 'Upgrade until' date functionality do not
work when the 'Upgrade until' date is supplied from the 'End of Service Life' product
IOJ-1754077 Locally-installed FlexNet inventory agent does not support inventory of Oracle 12c
pluggable databases
IOJ-1724376 SQL Tuning Set causes Real Application Testing and Oracle Tuning Pack to be marked as
installed
IOJ-1864172 ActiveDirectoryImport.exe is called by BeaconEngine.exe using plain text passwords in

command line
IOJ-1737107 AD import may fail if AD includes CNF replication conflicts
IOJ-1847984 Unused Oracle Options consume if no Database Instances are reported
IOJ-1818015 Oracle Server Worksheet does not exclude non-licenseable installations
IOJ-1870174 SCCM reader does not import domains where the domain flat name exists in another
source
IOJ-1885840 Used value for applications is set incorrectly for oracle instances managed by OEM
IOJ-1764318 IBM Information Server: Development VMs consuming 'Production' license
IOJ-1836717 Oracle EBS should be cleaned as a part of Stale Oracle Cleanup
IOJ-1885962 Oracle options enabled by OEM with different version would not consume
IOJ-1816129 Compliance and Business imports fail when FlexNet Manager Suite is waiting for a
ServiceNow export to complete
IOJ-1857917 FlexNet Manager Suite cannot differentiate between usage of the Oracle Spatial and
Locator options
IOJ-1874887 Inaccurate license consumption for Oracle Compression Advisor option after option fails
General Information
IOJ-1842842 Oracle 11g and later: Real Application Testing should not be calculating Installation/Usage
based on SQL tuning set
IOJ-1845450 On SuSE 12 SP2 and later, installation of FlexNet inventory agent fails when ndtask.service
cannot start
IOJ-1869700 Upgrading FlexNet inventory agent on CentOS / Oracle Linux 7.4 fails when earlier version
does not support custom paths
IOJ-1866549 User Assignments and Enterprise Groups one-off uploads accordions are missing for newly
created and cloned roles
IOJ-1844320 Incorrect core factor used for Itanium processor purchased before Dec 1, 2010
IOJ-1748348 Unable to Save when multi-editing Inventory devices or Assets Status are different values
IOJ-1759887 Renamed windows device does not update following inventory import
IOJ-1871171 Error when expanding the 'License - Has maintenance' section in the 'License and
Maintenance Expiry' page
IOJ-1867384 Location may get overridden on virtual machine multi-edit
IOJ-1779956 SAPReader Fails to Import With Error 'Violation of UNIQUE KEY constraint
'UQ_SAPActivityCheckWorkTime'
IOJ-1879110 'Active Data Guard' is detected as installed from Oracle Database Express Edition
IOJ-1733057 Edit icon incorrectly displays when the 'Rename an existing role' option for a Role is
restricted
IOJ-1764278 View Only Operator receives "problem 403 unauthorized" error when accessing Oracle
Instances
IOJ-1836604 Agent random inventory schedule is insufficiently random
IOJ-1712211 For non-mandatory field validation errors, the tab with the error is not highlighted
IOJ-1719453 Sites displayed in the Subnets page are not sorted
IOJ-1700807 If LastKnownActivityTime is Null, beacon status update does not update

LastKnownActivityTime
IOJ-1873202 On macOS, installation of FlexNet inventory agent fails because MGSFT_RUN_CONFIGURE

is not found
General Information
IOJ-1865807 Large native inventory files fail to upload from the Beacon in complex network
environments
IOJ-1871486 Uploads to inventory servers are not load balanced evenly
IOJ-1864471 Agent-based Oracle inventory fails when there are restricted permissions on Oracle
directories
IOJ-1854740 Least privilege credentials for O365 connector are incorrect
IOJ-1881510 Citrix server agent adapter may not report remote usage when installer evidence is not
present
IOJ-1869873 Oracle instance properties shows incorrect 'Last inventory date'
IOJ-1858647 IsUsed flag set to No despite reporting a recent LastUsedDate
IOJ-1863274 Performance issue with DeviceSummary SQL view
IOJ-1864277 One-off upload can hang if values have word wrapping
IOJ-1858518 Sort is not working properly on some columns of the All Application page
IOJ-1887292 ActiveDirectoryImport.exe tool is incorrectly importing conflict site/subnet AD objects
IOJ-1883146 Contract management portal giving a 500 error while trying to open a contract detail
IOJ-1875506 BMC Discovery (ADDM) adapter import fails when HostKey field is null
IOJ-1881737 Oracle instance should show license able options with mismatching version
IOJ-1764212 FlexNet Manager Suite does not show correct export status
IOJ-1875008 ARL update fails in the environment when SQL Server is configured with an Availability
Group
IOJ-1883935 Large Active Directory imports with many OUs will fail to import due to timeouts
IOJ-1864193 Save inventory settings fail if include directory path is longer than 256 characters
IOJ-1868151 CAL License in All License grid, consumed, raw consumption and used counts not updated
when server computer is deleted
IOJ-1869118 Release Information in Admin Module shows 2016 version when using FNMS 2017 R2 for
SAP
IOJ-1835633 ServiceNow export does not check for instance while performing delta exports
General Information
IOJ-1879689 Inventory imports from Salesforce may hang at the Get-Users step
IOJ-1871488 Database caching on inventory server does not expire/evict objects under memory
pressure
IOJ-1860143 OracleLMSAuditEvidence has incorrect value for the 'Total logical cores' column
IOJ-1867017 The SaaS Usage report may fail to run
IOJ-1873541 DirectoryBinder caches are not multi-tenant
IOJ-1806425 Oracle LMS audit evidence export should not include ignored devices
IOJ-1864955 XenApp import can fail when there is a hyphen in the database name
IOJ-1759941 Cognos does not authenticate using https
IOJ-1827137 Compliance import may take an inordinately long time at ApplicationAlerts and
EvidenceAlerts
IOJ-1860095 /LICMAN/SAPLSD_COLLECT when running Staging database monitor - Invalid access to a

string (offset and length too big)
IOJ-1885938 Sorting by an alphabetic column does not work after 3 pages.
IOJ-1871748 Custom property values are lost when AssetType is changed via a business adapter
IOJ-1851934 Status filter cannot be removed from the "Rule Execution Details" page
IOJ-1715775 In IE11, some strings in a drop-down box are longer than the width of the drop-down box
IOJ-1818825 Timeout occurring on GetAppV5UserAccess function (SMS installer evidence adapter)
IOJ-1892657 Null reference exception on Citrix 6.5 when no data is gathered.
Known Issues
A list of known issues for the FlexNet Manager Suite 2018 R2 release is available from the Flexera support site at
the time of release. Please refer to Knowledge Base article Known Issues for FlexNet Manager Suite 2018 R2 for
details.
Documentation
Documentation for FlexNet Manager Suite 2018 R2 is provided as online help. From the web user interface, click
the question mark icon to launch the help. Additional documents are available from the title page of the online
help. Note that both the online help and additional documents are customized for their different contexts, so
General Information
that appropriate differences exist between the On-Premises and cloud versions of all documentation. On-
Premises customers can also access the additional documentation files from the Documentation Center.
Documentation Component Language
Online help English

German
French — for FlexNet Manager for SAP Applications functionality.
Additional PDF documents English

German — for FlexNet Manager for SAP Applications user and
installation guides.
For installation and upgrade documentation, please refer to the section in this document called Installation and
Upgrade Advice.
More Information
Item Description
Flexera website Information about Flexera

http://www.flexera.com
Flexera System Status Dashboard Displays the current availability information for Flexera's cloud products
https://status.flexera.com
Support Support website, including the Knowledge Base

https://flexeracommunity.force.com/customer
Product downloads Flexera Product and License Center

https://flexera.flexnetoperations.com/flexnet/operationsportal/
startPage.do
Email sign-up for product For notification of FlexNet Manager Suite software updates, including
announcements hot fixes
http://learn.flexerasoftware.com/SLO-FMS-Software-Content-Library-
Updates
System Requirements
5
System Requirements
The system requirements are based on typical implementations in the range of 10,000 to 200,000 devices. For
larger implementations, it is recommended you engage the Flexera Global Consulting Services team or a Flexera
partner experienced in large scale FlexNet Manager Suite deployments.
The following diagram shows the structure of a typical implementation:
Figure 1: Structure of a typical implementation
See the Installing FlexNet Manager Suite 2018 R2 On-Premises guide for recommendations on how many servers
are appropriate for your implementation.
Please consult the FNM-SAP Sizing Guidelines 2018 R2 guide, available from the Installation Documentation for
FlexNet Manager Suite 2018 R2 download file, for recommendations on sizing an implementation that uses only
FlexNet Manager for SAP Applications functionality.
System Requirements
Cloud
These connection details are relevant only if you are using the Software as a Service (SaaS, or cloud) edition of
FlexNet Manager Suite.
Category Requirement
DNS hostname cloud production www.flexnetmanager.com

www.flexnetmanager.eu
DNS hostname cloud User uat.flexnetmanager.com

Acceptance Testing (UAT) uat.flexnetmanager.eu
Required IP ranges for Cloud US Domain: It is recommended to use DNS

customers who are not using DNS Production — 64.14.29.0/24 hostnames for network
hostname configuration of firewalls between
DR — 64.27.162.0/24
inventory beacons and FlexNet
EU Domain: Manager Suite Cloud. IP addresses
Production — 62.209.49.0/24 can change without or with limited
DR — 162.244.221.0/24 notice.
Hardware Requirements
Application Server
Processors 4 cores, with up to 8 cores if more than 100 operators
Memory 8 GB
System drive 60 GB
This includes an allowance of 8GB for the DataImport folder used for
ARL, PURLs, SKU library, and EOSL library updates.
Database Server
Processors 4 cores per 100 operators
Memory available for SQL Server 16 GB per 50,000 devices
System drive 40 GB
System Requirements
Data drives Compliance database data Per 10,000 devices: 25 GB in first

(Typical figures based on “simple” year + 15 GB growth per year
database recovery model)
Compliance database logs 20 GB per 10,000 devices
Inventory database data 20 GB per 10,000 devices with

FlexNet Inventory
Inventory database logs 10 GB per 10,000 devices with

FlexNet Inventory
Report snapshot database data 10 GB
Report snapshot database logs 10 GB
Data warehouse database data 20 GB (based on 1,000 licenses)
Data warehouse database logs 20 GB
tempdb data 5 GB per 10,000 devices
tempdb logs 1 GB per 10,000 devices
Cognos content store data + logs 1 GB
Total 60 GB + 80 GB per 10,000 devices
Annual Growth Rate 15 GB per 10,000 devices
Flexera Analytics (Cognos) Server
Processors 4 cores
Memory 16 GB + recommended
System drive 100 GB
FlexNet Beacon
Processors 2 cores
Memory 4 GB minimum, 8 GB or higher recommended
Minimum free disk space 1 GB per 10,000 devices
System Requirements
FlexNet inventory agent
Processors 1 core
Memory 512 MB minimum, 2 GB or higher recommended
Minimum free disk space 25 MB installation + 100 MB workspace
Network Requirements
Internet Protocol version IPv4, IPv6 and dual-stack Remote execution (such as remote discovery and
inventory collection) requires IPv4.
Communication between FlexNet Manager Suite
Cloud and the top-level inventory beacon server(s)
requires IPv4.
Microsoft CAL device license calculations require IPv4
for CAL evidence collection and computer inventory.
Ports Minimally, 80 (for HTTP) Note: Other optional inventory sources may
or 443 (for HTTPS) to require additional ports. For further details, refer to
access the central the topic Ports and URLs for inventory beacons in
application server(s). the online help.
Compatibility with Other Products

This section describes the compatibility of FlexNet Manager Suite 2018 R2 with other Flexera products at the time
of release.
Installation on the Same Server

The following table lists the supported versions of components that can be installed on the same server as a
FlexNet Manager Suite 2018 R2 application server.
Component Version that can be installed on the same server as FlexNet Manager
Suite 2018 R2
FlexNet inventory agent 2018 R2
FlexNet Beacon 2018 R2
Flexera Analytics 2018 R2
System Requirements
Integration with Other Products

FlexNet Manager Suite integrates with the following products and components. Support for third party products
is based on the original software vendors publicly stated support dates. If an environment is no longer supported
by the original software producer, Flexera will provide "as is" support; meaning troubleshooting issues, without
committing to any defect fixes or enhancements. This table details the currently supported versions:
Product/Component Version that can be imported from
App Portal 2013 R2-2017 R2
BladeLogic Client Automation 8.2

(Marimba)
BDNA Normalize (Data Platform) 5
BMC Atrium CMDB 8.1-9.1 together with Atrium Integrator version 8.1-9.1
Note: Only available for FlexNet Manager Suite On-Premises
BMC Discovery (ADDM) 9.0, 10.0-10.2, 11.0-11.3
BMC Remedy ITSM Applications 7.6.04 SP4 through 9.1
Note: Only available for FlexNet Manager Suite On-Premises
Citrix XenApp EdgeSight 55.4, 7.6, 7.14.-7.16 (requires a Platinum license), 7.17, 7.18
Citrix XenApp Server 6.0, 6.5, 7.5-7.9, 7.11-7.18
Citrix XenDesktop 5.6, 6.0, 6.5, 7.5, 7.6, 7.8, 7.9, 7.11-7.18
FlexNet Manager for Engineering 15.5, 2016 R1, 2016 R2, 2016 R2 SP1
Applications
HP Discovery and Dependency 9.30

Mapping Inventory (DDMI)
HPE Universal Discovery (HP-UD) 10.10, 10.11, 10.33
System Requirements
Hyper-V Running on:
• Windows Server 2016
• Windows Server 2012 R2
• Windows Server 2012
• Windows Server 2008 R2 x64 Server Core
• Windows Server 2008 R2 x64
• Windows Server 2008 x64 Server Core
• Windows Server 2008 x64.
IBM BigFix Platform (previously 8.2, 9.5

Tivoli Endpoint Manager) on
Microsoft SQL Server
Tip: Do not confuse the individual IBM BigFix products. IBM BigFix
Platform (often referred to as simply "BixFix") and IBM BigFix
Inventory are quite distinct. You may import inventory from IBM BigFix
Platform if this is your only IBM BigFix product. However, if you also
have IBM BigFix Inventory, you normally need import inventory only
from IBM BigFix Inventory (see below).
IBM License Metric Tool (ILMT) or • IBM BigFix Inventory was previously known as IBM Software Usage
IBM BigFix Inventory on IBM DB2 Analysis (SUA), and SUA is supported (on IBM DB2) for versions 9.0,
9.1.
• Rebranded from version 9.2.1, IBM BigFix Inventory on IBM DB2 is

supported for versions 9.2.3-9.2.11
• ILMT on IBM DB2 is supported for versions 9.0, 9.1, 9.2.3-9.2.11.
IBM License Metric Tool (ILMT) or • IBM BigFix Inventory on Microsoft SQL Server: 9.2.3-9.2.8.
IBM BigFix Inventory on Microsoft
• ILMT on Microsoft SQL Server: 9.0, 9.1, 9.2.3-9.2.8.
SQL Server
IBM Passport Advantage as of November 2014
Microsoft App-V Integration 4.6, 5.0, 5.1

Server
Microsoft Exchange ActiveSync 2010
Microsoft SMS/SCCM 2007, 2012, 2012 R2, 1511, 1602, 1606, 1610, 1702, 1706, 1710, 1802
System Requirements
Oracle Database 8i, 9i, 10g, 11g, 11g Release 2, 12c

Notes:
• 8i — requires a direct inventory beacon connection
• 9i — requires a named account on Windows or a direct inventory

beacon connection
• 12c — the Oracle Multitenant option is not supported using a local

agent.
Oracle Enterprise Manager 12.1-13.2
Oracle VM Server for x86 3.2-3.4.3
ServiceNow • Helsinki
• Istanbul
• Jakarta
• Kingston.
Symantec IT Management Suite 6.5, 7.1, 7.5

(Altiris)
VMware vSphere/vCenter/ESXi 5.0-6.7
Note: Remote inventory is not possible on the free license versions of

ESXi.
Workflow Manager 2014-2016
Inventory Components
The following table lists the versions of the FlexNet Beacon and FlexNet inventory agent that can be managed by
FlexNet Manager Suite 2018 R2.
System Requirements
Component Compatible versions
FlexNet inventory agent 8.5-9.2, 2014-2018 R2

(Windows)
FlexNet inventory agent (Linux) Note: Earlier versions are compatible in that they receive default
FlexNet inventory agent (Solaris) policy and collect inventory on schedule. They cannot support more
FlexNet inventory agent (Mac OS recent agent functionality, such as:
X) • Internet Protocol version 6 (IPv6)
FlexNet inventory agent (AIX)
• Control of usage tracking through UI settings (rather than .ini files
FlexNet inventory agent (HP-UX)
and registry controls), from 2014 (R1)
• Settings targeted by IP addresses, from 2014 (R1)
• CAL inventory, from 2016 R1.
Citrix XenApp server agent 2014 R3-2018 R2
FlexNet Beacon 2014-2018 R2

Citrix XenApp inventory requires FlexNet Beacon 2014 R2 or later.
Prerequisite Software
The table below describes the supported operating systems and software prerequisites of FlexNet Manager Suite
2018 R2 at the time of release. Unless otherwise noted, support for a release includes support for all official
service packs issued against the same release.
System Requirements
Component Operating System Prerequisite Software
Application Server • Windows Server 2016 The following three prerequisites apply to
each server in a multi-server
implementation:
• Windows Server 2012 • Microsoft .NET Framework 4.5-4.7.2
(registration of ASP.NET is documented
• Windows Server 2008 R2 x64 SP1-SP2.
in Configure .NET and IIS, in either the
Installation or Upgrading PDF files)
• Microsoft Internet Information Services

7.0-10.0
• Microsoft Message Queuing (MSMQ).
The following additional prerequisites

apply only when the batch server
components are installed.
Important: There must be one and

only one batch server in your
environment. The batch server may be
installed on its own server; or it may be
co-located on either your web
application server or your inventory
server; or all components may be
installed on a single application server.
Wherever the batch server is installed,
the following additional prerequisites
apply.
• Microsoft Access Database Engine

(32-bit)
• SQL Server features: Client Tools

Connectivity, Management Tools.
System Requirements
Database Server • Windows Server 2016 • SQL Server 2016 SP1 *

(including Cognos
• Windows Server 2012 R2 • SQL Server 2014
Database Server)
• Windows Server 2012 • SQL Server 2012
• Windows Server 2008 R2 x64 SP1. • SQL Server 2008 R2
• SQL Server Client Tools, of the same

version.
Note:
• Microsoft SQL CLR integration must

be enabled.
• * All FlexNet Manager Suite

databases, including the Cognos
content store database, should be run
with compatibility level set to SQL
Server 2012 (110) or SQL Server 2014
(120) when running on SQL Server
2016 SP1 or later. Also ensure that at
least SP1 has been applied, as this
update repaired a fatal error in SQL
Server 2016.
• Multi-tenant installations require the

Enterprise Edition of SQL Server.
Single-tenant installations can use
any edition of SQL Server.
• Customers using the legacy Contracts

Portal may want to enable full-text
indexing to permit searching within
documents.
• Flexera Analytics requires that

Microsoft SQL Server be configured to
have the TCP/IP protocol enabled,
and has network permissions to
communicate with the database
server (this may be prevented by
firewall restrictions).
System Requirements
Flexera Analytics / • Windows Server 2016 • .NET Framework 4.5-4.7.2 (registration of

Cognos Server ASP.NET is documented in Configure
.NET and IIS, in either the Installation or
Note: Flexera • Windows Server 2012. Upgrading PDF files)
Analytics Server
is not supported Important: When Flexera Analytics is
in multi-tenant installed on a server other than the
installations. database server running the content
store database, Microsoft SQL Server
Native Client 2012 must be installed on
the server hosting Flexera Analytics (this
2012 version of the Native Client
interoperates successfully when the
remote database is SQL Server 2016
SP1 with the correct compatibility mode
set, as noted above).
Admin Module • SAP Basis release between 7.0 and 7.5. • The SAP GUI matching the SAP release
Transport for must be installed.
FlexNet Manager for
SAP Applications
Satellite Transport • SAP Basis release between 4.6C and 7.5. No prerequisites.
for FlexNet Manager
for SAP Applications
Web Browser • Microsoft Internet Explorer 10-11 Flexera Analytics is not compatible with
Microsoft Edge.
• Microsoft Edge for Windows
A minimum screen resolution of 1024
• Google Chrome 64-68 horizontal pixels is required.
• Mozilla Firefox 57-61
• Apple Safari 9-11.
Some Flexera Analytics menu options are

not available in the Chrome browser. For
further information refer to this IBM
Knowledge Center article.
Support for future web browser releases
cannot be verified, however there are no
anticipated issues for future releases.
System Requirements
FlexNet inventory • Windows Server 2008 R2 x64, 2012, No prerequisites.

agent 2012 R2, 2012 R2 SP1, 2016
• Windows Server Core 2008, 2008 R2 x64,

2012, 2012 R2, 2016
• Windows Vista x64, 7 x64, 8 x64, 10 x64
• Windows Vista, 7, 8 10.
• AIX 7.1 LPARs, 7.2
• Amazon Linux 2
• CentOS 6–7.5 (x86, 32-bit and 64-bit)
• Debian 7–8.6 (x86, 32-bit and 64-bit);

9.2.1 (x86 64-bit only)
• Fedora 25, 26 (x86, 32-bit and 64-bit); 28

(x86 64-bit only)
• HP-UX 11i v3, vPars/nPars
• Mac OS X 10.6–10.10; 10.11–10.13

(Gatekeeper needs to be disabled)
• OpenSuSE Leap 42.2, 42.3 (x86, 32-bit

and 64-bit); 15 (x86 64-bit only)
• Oracle Linux 4.5–7.0 (x86, 32-bit and

64-bit); 7.4, 7.5 (x86 64-bit only)
• Red Hat Enterprise Linux 5–7 (x86, 32-bit

and 64-bit); 7.4, 7.5 (x86 64-bit only)
• Red Hat Linux 8–9 (x86 only)
• Solaris 8–11 (SPARC), Zones for versions

10–11
• Solaris 9–11 (x86), Zones for versions

10–11
• SuSE Enterprise Server 12.3 (x86 64-bit

only); 11 and 12 (x86, 32-bit and 64-bit)
• Ubuntu 12–17.04 (x86, 32-bit and

64-bit); 18.04 (x86 64-bit only).
System Requirements
FlexNet Beacon • Windows Server 2016, 2012 R2, 2012, • .NET Framework versions 4.5.x–4.7.2.
2008 R2 x64
• Any supported web browser.
• Windows 10 x64, 8 x64, 7 x64
• Oracle OLE DB Provider (32-bit), version
• Window 10, 8, 7. 10.2.0.3 or later (for Oracle Database
inventory).
• IBM OLE DB Provider (32-bit or 64-bit)

(for connections to import data from
DB2 databases). Whether the driver is
32-bit or 64-bit is determined by the
operating system, for 64-bit operating
systems the 64-bit drivers are required.
• PowerShell 3.0+.
• For connection to AWS, you also require

AWS Tools for PowerShell version
3.3.283.0 or later.
• The following are required for Office

365:
◦ 64-bit server operating system
◦ .NET Framework 4.5.2
◦ Microsoft Online Services Sign-in

Assistant (64-bit version)
◦ Windows Azure Active Directory

PowerShell Module
◦ Skype for Business Online PowerShell

Module.
Installation and Upgrade Advice
6
Installation and Upgrade Advice
If you are upgrading your on-premises implementation from FlexNet Manager Suite release 2017 R1 or later, you
may follow normal upgrade procedures (using the Upgrading document from the list below).
If you are upgrading from any earlier release (2014–2016 R2), you should be sure to upgrade all components:
• Your application server(s) (naturally only for on-premises implementations, using the normal upgrade
processes)
• All forms of FlexNet inventory tools, including the full FlexNet inventory agent, the lightweight FlexNet
Inventory Scanner, and FlexNet core inventory components, wherever you may have installed them
• FlexNet Beacon installed on all your inventory beacons.
This strong recommendation follows from the ongoing security improvements touching all these components that
were released from version 2017 R1 and later versions.
Tip: Customers using the cloud (SaaS) implementation are also strongly advised to ensure that all FlexNet
inventory tools and installed inventory beacons are updated to the latest versions, for the same reasons.
There are four documents for On-Premises customers that provide instructions for installing and upgrading to the
current release, FlexNet Manager Suite 2018 R2.
• Installing FlexNet Manager Suite 2018 R2 On-Premises. This includes the option of installing Flexera Analytics
2018 R2.
• Installing FlexNet Manager Suite 2018 R2 for a Managed Service.
• Upgrading FlexNet Manager Suite from 2014 Rx to 2018 R2 On-Premises. This is designed for upgrades from
FlexNet Manager Suite, version 2014 or later.
• Migrating to FlexNet Manager Suite 2018 R2 On-Premises. This covers migration from FlexNet Manager Platform
9.2 to FlexNet Manager Suite 2018 R2 On-Premises. Earlier versions of FlexNet Manager Platform will need to
be upgraded to 9.2 before starting this migration.
These are contained in the Installation Documentation for FlexNet Manager Suite 2018 R2 archive that is
available from the Product and License Center and the Customer Community Documentation site. They are also
available through the title page of online help for on-premises implementations.
Documentation
7
Documentation
Documentation for FlexNet Manager Suite 2018 R2 is provided as online help. From the web user interface, click
the question mark icon to launch the help. Additional documents are available from the title page of the online
help. Note that both the online help and additional documents are customized for their different contexts, so that
appropriate differences exist between the On-Premises and cloud versions of all documentation. On-Premises
customers can also access the additional documentation files from the Documentation Center.
Documentation Component Language
Online help English

German
French — for FlexNet Manager for SAP Applications functionality.
Additional PDF documents English

German — for FlexNet Manager for SAP Applications user and installation
guides.
For installation and upgrade documentation, please refer to the section in this document called Installation and
Upgrade Advice.
More Information
8
More Information
Item Description
Flexera website Information about Flexera

http://www.flexera.com
Flexera System Status Dashboard Displays the current availability information for Flexera's cloud products
https://status.flexera.com
Support Support website, including the Knowledge Base

https://flexeracommunity.force.com/customer
Product downloads Flexera Product and License Center

https://flexera.flexnetoperations.com/flexnet/operationsportal/
startPage.do
Email sign-up for product For notification of FlexNet Manager Suite software updates, including hot
announcements fixes
http://learn.flexerasoftware.com/SLO-FMS-Software-Content-Library-
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FlexNet Manager Suite

September 2018, Version 1.06

Import cloud service provider data for AWS EC2 ............................................................................................. 6

Proxy support added to PowerShell adapters................................................................................................... 7

SAP S/4Hana Business Suite Migration.............................................................................................................. 7

Spanish user interface released........................................................................................................................... 8

Status of inventory beacon uploads ................................................................................................................... 8

Support for Unlimited license type .................................................................................................................... 8

Support for XenApp "Limit Visibility" functionality......................................................................................... 9

Tracking management of Oracle Database options ......................................................................................... 9

3. Changes from Previous Releases........................................................................................ 11

Core limits are now editable.............................................................................................................................. 11

Improved performance, configurability when updating content libraries on-premises............................ 12

Improved recognition of Adobe DC applications ........................................................................................... 12

Signing of Linux RPM packages........................................................................................................................ 13

Flexera Analytics upgrade to latest version of Cognos Analytics ................................................................. 14

Flexera Analytics Procurement support ........................................................................................................... 14

Improved database cleanup after file evidence imports................................................................................ 15

Inventory spreadsheet templates updated...................................................................................................... 15

VMware inventory enhanced ............................................................................................................................ 16

Improved recognition for Oracle Advanced Analytics option....................................................................... 16

Oracle instance page enriched .......................................................................................................................... 16

Oracle Database inventory improvements ...................................................................................................... 16

Migration updates compliance database schema........................................................................................... 17

Other documentation improvements............................................................................................................... 17

4. General Information ............................................................................................................ 19

Resolved Issues ................................................................................................................................................... 19

Known Issues ....................................................................................................................................................... 24

More Information ............................................................................................................................................... 25

Hardware Requirements .................................................................................................................................... 27

Network Requirements ...................................................................................................................................... 29

Compatibility with Other Products................................................................................................................... 29

6. Installation and Upgrade Advice........................................................................................ 39

8. More Information ................................................................................................................ 41

This document contains information about FlexNet Manager Suite, covering:

• FlexNet Manager Suite

• FlexNet Manager for IBM

• FlexNet Manager for Microsoft

• FlexNet Manager for Oracle

• FlexNet Manager for SAP Applications

• FlexNet Manager for Symantec

• FlexNet Manager for VMware

• Service Life Data Pack.

• FlexNet Manager for Engineering Applications

• FlexNet Manager for Cloud Infrastructure

Import cloud service provider data for AWS

• PowerShell 3.0 or later

• AWS Tools for Windows PowerShell version 3.3.283.0 or later.

Proxy support added to PowerShell

SAP S/4Hana Business Suite Migration

Spanish user interface released

Status of inventory beacon uploads

Support for Unlimited license type

Support for XenApp "Limit Visibility"

Tracking management of Oracle Database

Core limits are now editable

Improved performance, configurability

Improved recognition of Adobe DC

• Trial editions of Acrobat DC