Resume Marciogandra 2019

Márcio Alexandre Ramalho Gandra
Brazilian, single, 47 years-old www.linkedin.com/in/marciogandra

Worldwide Available (relocations and travel) [email protected] | +55 (31) 99461-1972
Telecom And IT Specialist

Engineer | Consultant | Manager
Results-driven professional with 10+ years of experience in Information Technology and

Telecom, demonstrated successful hands-on time in IT / Telecom Management and IT / Telecom
Consultant, with leadership initiatives, team work and quality affection, including capability for
presentations performance and high level proposals, acting in dynamic environments and with
great daily pressure; Knowledge in algorithm structured, Object Oriented and algorithm for
Artificial Intelligence such Fuzzy Logic and Neural Networks; International experience as software
designer, maintenance and tester in different countries with different cultures, such as Brazil,
Italy, England, France, Ireland, Sweden, etc; Knowledge in 3G network structure; Experience
acting as mobile terminal tester, designer and tester to Ericsson software’s and Project Manager
focal point; worked with sustain, evolution and support on development platforms at telecom
industry, according to SLA (Service Level Agreement). Brazilian with native Portuguese speaking,
advanced English, Italian speaking and Spanish reading, available for long term travel and
world-wide relocation.
TECHNOLOGIES
 Network Management System (NMS)

 EMM - Ericsson Multi Mediation
 NGN and Fixed Networks
 Mobile Core Network Systems, Elements & Databases (GSM, WCDMA, HLR, VLR, etc)
 Intelligent Networks Systems and Protocols
 Data Networking (IP, ATM, etc)
 Signaling protocols – Core, Access, NGN and PSTN – (SIP, SDP, SIP-T, BICC, MGCP,
MEGACO, H.248, MAP, SS7-ISUP, SIGTRAN, INAP, CAP, CS1+)
 Equipment – STP, M-MGW, SoftSwitch, Signaling Gateway, MGC, MSC/VLR , MSC, HLR
 Domain of MS-Office (Word, Excel, PowerPoint, Outlook, Project)
 OS – Linux, UNIX, Solaris and Windows
 Programming Languages: Pascal, Matlab, C, HP Calculators, “Plex, ASA (Assembly) -
Ericsson owner”.
 Structured programming, broad algorithms knowledge including Artificial Intelligence
Algorithms
EDUCATION
 Incomplete Electrical Engineering Masters Degree course at Pontifícia Universidade

Católica de Minas Gerais (PUC –MG) - Belo Horizonte – MG – Brazil.
 Bachelor’s Degree in Electrical Engineering at Universidade Federal de São João del-Rei
(UFSJ) - São João del-Rei – MG – Brazil
 Electrotechnical Technicians Degree at Escola Técnica Municipal “Os Padres do Trabalho” -
Conselheiro Lafaiete– MG – Brazil
LANGUAGE SKILLS
 English – Advanced
 Italian – Intermediate
 Spanish – Basic
 Portuguese – Native
PROFESSIONAL EXPERIENCE
- 10/2010 – 10/2013 IBM Rio de Janeiro/RJ – Brazil

IT Specialist
Activities: Mediation specialist, with solid knowledge on EMM (Ericsson Multi Mediation). Design,
specification, developing, deployment, support (troubleshooting, tuning), SUSTAIN and
installation/configuration activities. DUP, shell scripts, database (Oracle). Working on several
projects for Oi/BRT customer.
- 04/2009 – 02/2010 TIM – Nokia Siemens Networks Rio de Janeiro/RJ – Brazil

International Roaming Expert Group (IREG) Consultant
Activities: Schedule and test execution of International Roaming using the standards documents
(IR24, IR32, IR35, IR50, etc) for 3G, GPRS and CAMEL in cooperation with international
operators. Databases and Network Equipments configuration and insertion of the information
from other carriers based on provided documents (IR21). Inbound and outbound IREG
implementation and monitoring. TADIG support validation. Technical support area of
International Roaming Service. Troubleshooting through technical diagnosis of problems
encountered by customers.
- 2008 Daitan Labs Soluções Tecnológicas Campinas/SP – Brazil

Intermediate Telecommunication Systems Analyst
Activities: Installation, configuration and testing of Intelligent Network platforms (IN) of
Telcordia.
- 08/2006 – 01/2008 Ericsson Telecommunications São Paulo -Indaiatuba/SP &

Inatel Competence Center (ICC) Santa Rita do Sapucaí /MG – Brazil
Senior Telecommunication Systems Analyst
Activities: Installation and testing of TIM services at platform TSP including Boundary Area and
TIM mobile convergence for pre-and post-paid. Integration & Verification / Upgrade Area –
Upgrade of new releases for Wireline, Initial Function Change (IFC) and Test System activities.
Test process – Documentation (Test Description) for CHS and TCS. Tests at SEA and real target
(STP) for TCS and CHS. Development of research projects and software for exchanges Ericsson
(AXE). Maintenance and software tests for telecommunication systems involving IN (Intelligent
Networks), PSTN, Wireless and MediaGateways.
- 08/2003 – 08/2006 Oi/Telemar Norte Leste SA Rio de Janeiro/RJ – Brazil

Senior Telecommunication Systems Analyst
Activities: Management projects such focal point of PMO. Projects management for PSTN,
Wireless telephony (GSM-Oi) and NGN (MediaGateways / IP). Coordination of Workflow software
development in order to attend internal process control. Acting on management and quality on
configuration of Exchanges on several technologies including AXE (Ericsson), EWSD (Siemens),
5ESS (Lucent), Trópico (Promon) and Neax 61BR/Sigma (NEC). Work together with Brazilian
operators in order to activate interconnection services under ANATEL’s standards. Team Leader
of management and quality of configuration on exchange’s database.
- 10/2001 – 03/2003 Ericsson Telecommunications Indaiatuba/SP – Brazil

Intermediate Telecommunication Systems Analyst
Activities: Involved on software design using the proprietary languages from Ericsson (PLEX and
ASA). Development on research projects and designed software for exchanges Ericsson (AXE).
Work with maintenance of software for ISDN, PSTN and Wireless (GSM).
- 08/2000 – 10/2001 Ericsson Telecommunications Lab Italy SPA Pagani – Italy
Junior Telecommunication Systems Analyst
Activities: Participation in a competence transfer project for ISDN products from R&D Center in
Pagani (SA / Italy) to R&D Center in Indaiatuba (SP/Brasil) acting in software development and
maintenance for telecommunication equipment for Ericsson (AXE) exchanges.
EXTRACURRICULAR COURSES
 Network Management System (NMS)

 Project Management – INDG.
 Basic of TCP/IP and VoIP – Telemar Institute.
 Network convergence – Mustiservice Networks (TCP/IP, MPLS) - Telemar Institute.
 Introduction to GSM System - 2G Systra – System Training – Nokia Training Center.
 System 108 Overview and Development Methods - Ericsson Telecommunication.
 Programming Languages C, C++ and Java - Ericsson Telecommunication.
 Soft Skills – Effectiveness on communication techniques (Presentation and negotiation
skills) – Ericsson Telecommunications.
 Clear Case – Ericsson Telecommunication.
 Power Electrical Systems and FACTS technology – FUNREI.
 First Aid and Fire Control – C.S.N.
 Learn to undertake - SEBRAE.

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Márcio Alexandre Ramalho Gandra

Brazilian, single, 47 years-old www.linkedin.com/in/marciogandra

Telecom And IT Specialist

Results-driven professional with 10+ years of experience in Information Technology and

 Network Management System (NMS)

 Incomplete Electrical Engineering Masters Degree course at Pontifícia Universidade

- 10/2010 – 10/2013 IBM Rio de Janeiro/RJ – Brazil

- 04/2009 – 02/2010 TIM – Nokia Siemens Networks Rio de Janeiro/RJ – Brazil

- 2008 Daitan Labs Soluções Tecnológicas Campinas/SP – Brazil

- 08/2006 – 01/2008 Ericsson Telecommunications São Paulo -Indaiatuba/SP &

- 08/2003 – 08/2006 Oi/Telemar Norte Leste SA Rio de Janeiro/RJ – Brazil

- 10/2001 – 03/2003 Ericsson Telecommunications Indaiatuba/SP – Brazil

 Network Management System (NMS)

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