Mubarak Olayiwola Ahmed.

Phone: + (234) 7031347398, + (234) 8029009840

CCIE #23822 (R&S/SP)

A proactive technical consultant/program coordinator with proven ability to manage and complete projects, with meticulous
attention to details, quality, potential risks, cusstomer satisfaction and within agreed deadlines & budget.

Expert-level (CCIE R&S/SP) knowledge and experience in IP networks with over 10 years spent on busy & large
Enterprise/OEM/SP networks such as Vodacom, UBA & Cisco Systems, having achieved a great balance between high technical
know-how and management.

CORE COMPETENCIES
▪ Strategic Planning ▪ Network Operations Support ▪ Network Designing and Designing Standards ▪ Network Engineering ▪
System Migration/Integration ▪ Requirements Analysis ▪ Installations and Troubleshooting ▪ Network Management ▪ Project
Scheduling ▪ Testing/QA/Rollout/Support ▪ Enterprise Wide Implementation ▪ Cross-Functional Supervision ▪ Client Relations
and Presentations ▪ Disaster Recovery Planning ▪ Infrastructure Stability ▪ Multi-Platform Networking ▪ Deployment Risk
Management ▪ Capacity Planning ▪

FUNCTIONAL SKILLS

▪ Cisco Routers – CRS1, ASR9k, ASR1k,7600, 7200, 3800, 3600, 2800, 1900, 1800 ▪ Cisco Switches – Nexus 7k/5k/2k, Cat6k/4k,
3xxx ▪ Cisco Firewalls – PIX, ASA ▪ Cisco Prime Infrastructure 1.2-2.0-2.2, Cisco Prime NCS 1.1, Cisco Prime LMS 4.2, Cisco Prime
Data Center 6.1, Huawei USN,UGW, CG, PCRF,U2000

KEY SKILLS

 Network Management – Expert in planning, designing, building, configuring and commissioning devices, networks and
systems used in providing IP connectivity for telecommunication devices such as switching systems (BSC/RNC, MSC, MGWs
and HLR); mobile intelligent systems (SDP and SCP); VAS systems (SMSC and Voucher Servers); IP devices (routers, switches,
firewalls) and data centre technologies while ensuring systems interconnect with equipment from different manufacturers,
service providers and users based on internal requirements. Performing a variety of complex configuration tasks for Cisco
and Huawei such as routers, switches and firewalls including design, documentation and implementation of network
infrastructure.

 Diagnosis and Troubleshooting – Skilled in identifying and analysing problems and needs of existing systems such as critical
communication infrastructure, IP network problems, capacity issues, core IP nodes and network elements at each POP to
reduce, eliminate and avoid current and future problems and improve communications. Managing and administering IP
network elements, integrating new customer edge devices (CE) to existing MPLS network and analysing complex network
and associated systems.

 Risk Planning and Security Measures – Adept in mitigating risk by developing and maintaining network disaster recovery
procedures, coordinating emergency maintenance on IP network and performing detailed documentation of topology
diagram, names, roles and IP addresses, change log for each server. Expert in maintaining checklists to perform regular
device configuration as well as hardware and software upgrades to meet changing network requirements. Maintaining
security and documenting all services and change of configuration to ensure effective business continuity planning.

 Project Management – Experienced in implementing plans/strategies to facilitate smooth execution of projects for Cisco
data centre switching technologies, Nexus 5K and Nexus 2k Data centre design and deployment while providing data centre
migration and primary support. In-depth knowledge of monitoring projects regarding cost, resource deployment, budgeting,
time overruns, quality compliance and manpower planning to successfully manage and control multimillion dollar budget

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 projects.

 Collaborative Working – Showcases exceptional skills when spearheading a team of Level 1 and 2 network support
technicians by realigning work groups to develop teamwork for increasing productivity. Proactively participating team
player, voluntarily sharing information/knowledge and maintaining collaborative working relations while endeavouring to
inspire, motivate and guide others towards meeting and exceeding set KPIs and KRAs.

CAREER HISTORY

Network Consulting Engineer, Cisco Systems. Sept 2015 – Present

 Responsible for providing a proactive review of the network’s device configuration, a collection of performance related data
and to help quickly identify when the network is not functioning at high performance levels.
 Analysis and diagnosis of complex networking problems and designs, Facilitating and providing Knowledge transfer and
mentoring, facilitating formal training for customers.
 Planning and executing complex network upgrade and network migration activities.
 Generation of Standard project documentation including a detailed test plan for applicable networks as well as generation
of network configuration from low-level design for most complex networks
 Coach others and used advanced knowledge of issues, trends and patterns, and the customer experience to participate in
proactive engagements with customers.

Solutions Architect, MEED Networks. Dec 2014 – August 2015

 Technical Lead for MTN Nigeria 10GIG MPLS upgrade project covering all the MPLS POPs to accommodate several service
offerings.
 Built technical documentation such as High Level Design (HLD) Documents, Low Level Design (LLD) Documents, Network
Staging Plan (NSP) Documents, and Network Implementation Plan (NIP) documents.
 Managed (Technical Lead) Kwara State University’s network infrastructure project, a ground up campus network
infrastructure for the university which involved fiber optics cabling, wired network, wireless, voice, Data Center, e-learning
etc.
 Network Management - installed, configured and supported Cisco PRIME LMS 4.2 for customers.
 NEXIM bank’s digital archiving/video-conference implementation.
 BIDA Polytechnic’s LAN and Wireless network infrastructure for over 25000 staffs and students (ongoing).
 Client Engagement and Management.

High Tough Engineer, Cisco Systems. Dec 2011 – Nov 2014

 Fully identified and resolved issues identified within a service request, and thought beyond the fix to prevent future
problems.
 Network Management - installed, configured and supported (Cisco Prime Infrastructure 1.2, Cisco Prime NCS 1.1, Cisco LMS
4.2) for customers.
 Coached others and used advanced knowledge of issues, trends and patterns, and the customer experience to participate in
proactive engagements with customers.
 Provided design consultation, escalation support, and lab setup expertise. Built shared and reusable lab setups.
 Possess detailed knowledge of customer’s network.
 Software referrals, network diagnostics and detailed root cause analysis.
 Built customer network profile and share the network knowledge to TAC.
 Escalated chronic issues to the escalation and the software development teams within Cisco.

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 Coordinated with the NOS team to advice customers on software referrals.
 Customers include Vodacom CDN, Vodacom BG, MTN, NEOTEL, SAFARICOM, TELKOM SA, ETISALAT EGYPT e.t.c.
 Managed network configurations through Change Management process.
 Managed and Control network performance, recommend and implement corrective measures to recover performance.

EARLIER CAREER
Senior Network Engineer, King Abdallah University of Science and Technology, Jeddah. KSA Jan 2010 – Nov 2011

Senior IP Design Engineer, Vodacom Business Group, Lagos. Mar 2008 – Dec 2009

EDUCATIONAL AND PROFESSIONAL QUALIFICATIONS

 CCIE DC (Written Exam), Mar 2015

PERSONAL DETAILS
Date of Birth: 31st Mar, 1982 Nationality: Nigerian
Marital Status: Single

References available on request