Block 1 MCO 3 Unit 2
Block 1 MCO 3 Unit 2
Block 1 MCO 3 Unit 2
2.0 OBJECTIVES
After studying this unit, you should be able to:
2.1 INTRODUCTION
In unit 1, we have discussed the meaning and significance of business research,
types of research, methods of conducting research, and the business research
process. There we have shown that the research process begins with the
raising of a problem, leading to the gathering of data, their analysis and
interpretation and finally ends with the writing of the report. In this unit, we
propose to give a complete coverage on selection and specification of the
research problem, formulation of research objectives / hypotheses and designing
2 6 the action plan of research. Now we will dwell in detail on these aspects along
with the associated features which are interwoven with the research problem Research Plan
and hypothesis formulation and testing.
Let us, now, discuss some considerations for selection of a research problems.
2) Day to Day Problems: A research problem can be from the day to day
experience of the researcher. Every day problems constantly present some thing
new and worthy of investigation and it depends on the keenness of observation
and sharpness of the intellect of the researcher to knit his daily experience into
a research problem. For example, a person who travels in city buses every day
finds it a problem to get in or get out of the bus. But a Q system (that is the
answer to the problem) facilitates boarding and alighting comfortably.
The topic or problem which the researcher selects among the many possibilities
should meet certain requirements. Every problem selected for research must
satisfy the following criteria.
1) The topic selected should be original or at least less explored. The purpose
of research is to fill the gaps in existing knowledge or to discover new facts
and not to repeat already known facts. Therefore, a preliminary survey of the
existing literature in the proposed area of research should be carried out to find
out the possibility of making an original contribution. Knowledge about previous
research will serve at least three purposes.
a) It will enable the researcher to identify his specific problem for research.
b) It will eliminate the possibility of unnecessary duplication of effort, and
c) It will give him valuable information on the merits and limitations of various
research techniques which have been used in the past.
2) It should be of significance and socially relevant and useful.
3) It should be interesting to the researcher and should fit into his aptitude.
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Research and Data 4) It should be from an area of the researcher’s specialization.
Collection
5) It should correspond to the researcher’s abilities - both acquired and acquirable.
6) It should be big enough to be researchable and small enough to be handled - the
topic should be amenable for research with existing and acquirable skills.
7) It should have a clear focus or objective.
8) The feasibility of carrying out research on the selected problem should be
checked against the following considerations.
a) Whether adequate and suitable data are available?
b) Whether there is access to the organization and respondents?
c) Whether cooperation will be forth coming from the organization and
respondents?
d) What are the resources required and how are they available?
e) Whether the topic is within the resources (money and man power) position
of the researcher?
9) It should be completed with in the time limits permissible.
The research problem should define the goal of the researcher in clear terms.
It means that along with the problem, the objective of the proposal should
adequately be spelled out. Without a clear cut idea of the goal to be reached,
research activities would be meaningless.
It should be remembered that there must be at least two means available to the
research consumer. If he/she has no choice of means, he/she cannot have a
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4) Doubt in Regard to Selection of Alternatives: The existence of Research Plan
alternative courses of action is not enough. To experience a problem, the
research consumer must have some doubt as to which alternative to select.
Without such a doubt there can be no problem. All problems then get reduced
ultimately to the evaluation of efficiency of the alternative means for a given
set of objectives.
The selection of a topic for research is only half-a-step forward. This general
topic does not help a researcher to see what data are relevant to his/her
purpose. What are the methods would he/she employ in securing them? And
how to organize these? Before he/she can consider all these aspects, he/she
has to formulate a specific problem by making the various components of it (as
explained above) explicit.
1) What do you want to know? (What is the problem / what are the questions to
be answered).
3) How do you want to answer or solve it? (What is the methodology we want to
adopt to solve it)
2.4 HYPOTHESIS
We know that research begins with a problem or a felt need or difficulty. The
purpose of research is to find a solution to the difficulty. It is desirable that the
researcher should propose a set of suggested solutions or explanations of the
difficulty which the research proposes to solve. Such tentative solutions
formulated as a proposition are called hypotheses. The suggested solutions
formulated as hypotheses may or may not be the real solutions to the problem.
Whether they are or not is the task of research to test and establish.
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2.4.1 Meaning of Hypothesis Research Plan
“It is a proposition which can be put to test to determine validity”. (Goode and
Hatt).
A hypothesis controls and directs the research study. When a problem is felt,
we require the hypothesis to explain it. Generally, there is more than one
hypothesis which aims at explaining the same fact. But all of them cannot be
equally good. Therefore, how can we judge a hypothesis to be true or false,
good or bad? Agreement with facts is the sole and sufficient test of a true
hypothesis. Therefore, certain conditions can be laid down for distinguishing a
good hypothesis from bad ones. The formal conditions laid down by thinkers
provide the criteria for judging a hypothesis as good or valid. These conditions
are as follows:
There are four stages. The first stage is feeling of a problem. The observation
and analysis of the researcher reveals certain facts. These facts pose a
problem. The second stage is formulation of a hypothesis or hypotheses. A
tentative supposition/ guess is made to explain the facts which call for an
explanation. At this stage some past experience is necessary to pick up the
significant aspects of the observed facts. Without previous knowledge, the
investigation becomes difficult, if not impossible. The third stage is deductive
development of hypothesis using deductive reasoning. The researcher uses the
hypothesis as a premise and draws a conclusion from it. And the last stage is
the verification or testing of hypothesis. This consists in finding whether the
conclusion drawn at the third stage is really true. Verification consists in finding
whether the hypothesis agrees with the facts. If the hypothesis stands the test
of verification, it is accepted as an explanation of the problem. But if the
hypothesis does not stand the test of verification, the researcher has to search
for further solutions.
To explain the above stages let us consider a simple example. Suppose, you
have started from your home for college on your scooter. A little while later
the engine of your scooter suddenly stops. What can be the reason? Why has
it stopped? From your past experience, you start guessing that such problems
generally arise due to either petrol or spark plug. Then start deducing that the
cause could be: (i) that the petrol knob is not on. (ii) that there is no petrol in
the tank. (iii) that the spark plug has to be cleaned. Then start verifying them
one after another to solve the problem. First see whether the petrol knob is on.
If it is not, switch it on and start the scooter. If it is already on, then see
whether there is petrol or not by opening the lid of the petrol tank. If the tank
is empty, go to the near by petrol bunk to fill the tank with petrol. If there is
petrol in the tank, this is not the reason, then you verify the spark plug. You
clean the plug and fit it. The scooter starts. That means the problem is with the
spark plug. You have identified it. So you got the answer. That means your
problem is solved.
When the hypothesis has been framed in the research study, it must be verified
as true or false. Verifiability is one of the important conditions of a good
hypothesis. Verification of hypothesis means testing of the truth of the
hypothesis in the light of facts. If the hypothesis agrees with the facts, it is said
to be true and may be accepted as the explanation of the facts. But if it does
not agree it is said to be false. Such a false hypothesis is either totally rejected
or modified. Verification is of two types viz., Direct verification and Indirect
verification.
If a clear scientific hypothesis has been formulated, half of the research work
is already done. The advantages/utility of having a hypothesis are summarized
here underneath:
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The research has to be geared to the available time, energy, money and to the
availability of data. There is no such thing as a single or correct design.
Research design represents a compromise dictated by many practical
considerations that go into research.
i) It provides the researcher with a blue print for studying research questions.
ii) It dictates boundaries of research activity and enables the investigator to
channel his energies in a specific direction.
iii) It enables the investigator to anticipate potential problems in the implementation
of the study.
iv) The common function of designs is to assist the investigator in providing
answers to various kinds of research questions.
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Research and Data A study design includes a number of component parts which are interdependent
Collection and which demand a series of decisions regarding the definitions, methods,
techniques, procedures, time, cost and administration aspects.
1) Need for the Study: Explain the need for and importance of this study and its
relevance.
2) Review of Previous Studies: Review the previous works done on this topic,
understand what they did, identify gaps and make a case for this study and justify it.
3) Statement of Problem: State the research problem in clear terms and give
a title to the study.
4) Objectives of Study: What is the purpose of this study? What are the
objectives you want to achieve by this study? The statement of objectives should
not be vague. They must be specific and focussed.
5) Formulation of Hypothesis: Conceive possible outcome or answers to the
research questions and formulate into hypothesis tests so that they can be
tested.
6) Operational Definitions: If the study is using uncommon concepts or
unfamiliar tools or using even the familiar tools and concepts in a specific sense,
they must be specified and defined.
7) Scope of the Study: It is important to define the scope of the study,
because the scope decides what is within its purview and what is outside.
Research designs provide guidelines for investigative activity and not necessarily
hard and fast rules that must remain unbroken. As the study progresses, new
aspects, new conditions and new connecting links come to light and it is
necessary to change the plan / design as circumstances demand. A universal
characteristic of any research plan is its flexibility.
Depending upon the method of research, the designs are also known as survey
design, case study design, observation design and experimental design.
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Research and Data
Collection 2.6 PILOT STUDY AND PRE-TESTING
A Pilot study is a small scale replica of the main study. When a problem is
selected for research, a plan of action is to be designed to proceed further. But
if we do not have adequate knowledge about the subject matter, the nature of
the population (The word ‘population’ as used in statistics denotes the aggregate
from which the sample is to be taken), the various issues involved, the tools
and techniques to be used for operationalizing the research problem, we have to
familiarize ourselves first with it and acquire a good deal of knowledge about
the subject matter of the study and its dimensions. For this purpose, a small
study is conducted before the main study, which is called a Pilot Study. A pilot
study provides a better knowledge of the problem and its dimensions. It
facilitates us to understand the nature of the population to be surveyed and the
field problems to be encountered. It also helps in developing better approaches
and better instruments. It covers the entire process of research, but on a small
scale. This is also useful for preparing the research design clearly and
specifically.
The difference between pilot study and pre-test is that, the former is a full
fledged miniature study of a research problem, where as the latter is a trial test
of a specific aspect of the study, such as a questionnaire.
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Having specified the problem, the next step is to formulate the objectives of
research so as to give direction to the study. The researcher should also
propose a set of suggested solutions to the problem under study. Such tentative
solutions formulated are called hypotheses. The hypotheses are of various types
such as explanatory hypothesis, descriptive hypothesis, analogical hypothesis,
working hypothesis, null hypothesis and statistical hypothesis. A good hypothesis
must be empirically verifiable, should be relevant, must have explanatory power,
must be as far as possible within the established knowledge, must be simple,
clear and definite. There are four stages in a hypothesis (a) feeling a problem
(b) formulating hypothesis (c) deductive development of hypothesis and (d)
verification / testing of hypothesis verification can be done either directly or
indirectly or through logical methods. Testing is done by using statistical
methods.
Having selected the problem, formulated the objectives and hypothesis, the
researcher has to prepare a blue print or plan of action, usually called as
research design. The design/study plan includes a number of components which
are interdependent and which demand a series of decisions regarding definitions,
scope, methods, techniques, procedures, instruments, time, place, expenditure and
administration aspects.
If the problem selected for research is not a familiar one, a pilot study may be
conducted to acquire knowledge about the subject matter, and the various issues
involved. Then for collection of data instruments and/or scales have to
constructed, which have to be pre-tested before finally accepting them for use. 4 1
Research and Data
Collection 2.8 KEY WORDS
Hypothesis : A hypothesis is a tentative answer / solution to the research
problem, whose validity remains to be tested.
Pilot Study : A study conducted to familiarize oneself first with the research
problem so that it can be operationalised with a good deal of knowledge about
the problem.
Pre-Test : A trial administration of an instrument such as a questionnaire or
scale to identify its weaknesses is called a pre-test.
Research Design : It is a systematic plan (planning) to direct a piece of
research work.
Research Problem : A research problem is a felt need, which needs an
answer/solution.
Testing of Hypothesis : It means verification of a hypothesis as true or false
in the light of facts.
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5) What is meant by hypothesis? Explain the criteria for a workable Research Plan
hypothesis.
6) What are the different stages in a hypothesis? How do you verify /
test a hypothesis?
7) What is a research design? Explain the functions of a research design.
8) Define a research design and explain its contents.
9) What are the various components of a research design?
10) Distinguish between pilot study and pre-test. Also explain the need for
Pilot study and pre-testing.
Note: These questions/exercises will help you to understand the unit better.
Try to write answers for them. But do not submit your answers to the
university for assessment. These are for your practice only.
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