Quadra 700 Macintosh #C58A5

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K Service Source

Macintosh IIcx/IIci/
Quadra 700
Macintosh IIcx
Macintosh IIci
Macintosh Quadra 700
K Service Source

Basics
Macintosh IIcx/IIci/Quadra 700
Basics Overview - 2

Overview
This manual includes
complete repair procedures
for the Macintosh IIcx,
Macintosh IIci, and Quadra
700, shown at left.

Figure: Macintosh IIcx, IIci, and Quadra 700


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SpeciÞcations
Macintosh IIcx/IIci/Quadra 700
Specifications Processor - 1

Processor

CPU

Macintosh IIcx Motorola 68030 microprocessor


15.6672 MHz

Macintosh IIci Motorola 68030 microprocessor


25 MHz

Quadra 700 Motorola 68040 microprocessor


25 MHz

Addressing 32-bit registers


32-bit address/data bus
Specifications Processor - 2

Coprocessor Built-in floating-point unit (FPU)


Specifications Memory - 3

Memory

RAM

Macintosh IIcx 1 MB, expandable to 128 MB (120 ns or faster SIMMs)

Macintosh IIci 1 MB, expandable to 128 MB (80 ns or faster SIMMs)

Quadra 700 4 MB, expandable to 8 MB (80 ns, I MB SIMMs) or 20 MB


(third-party 4 MB SIMMs)

ROM

Macintosh IIcx 256K

Macintosh IIci 512K


Specifications Memory - 4

Quadra 700 1 MB soldered on logic board; ROM SIMM socket available


Specifications Disk Storage - 5

Disk Storage

Floppy Drive Internal 1.4 MB floppy drive

Hard Drive

Macintosh IIcx/IIci Optional internal 40, 80, or 160 MB hard drive

Quadra 700 Internal 80, 160, or 400 MB hard drive


Specifications I/O Interfaces - 6

I/O Interfaces

Floppy Drive One DB-19 serial port for connecting external floppy drives

SCSI One DB-25 external connector

Apple Desktop Bus Two Apple Desktop Bus (ADB) ports

Serial Two RS-232/RS-422 serial ports; mini DIN-8 connectors

Expansion

Macintosh IIcx/IIci Three NuBus slots

Quadra 700 Two NuBus slots and one processor-direct slot


Specifications I/O Interfaces - 7

Sound Stereo sound jack

Video

Macintosh IIci/ One DB-15 video port for built-in video


Quadra 700

Ethernet

Quadra 700 Built-in Ethernet port; AUI-15 connector


Specifications I/O Devices - 8

I/O Devices

Keyboard Apple Keyboard

Mouse ADB mouse; DIN-4 connector


Specifications Sound and Video - 9

Sound and Video

Sound Generator Apple sound chip provides 8-bit stereo sampling at 44.1 kHz
Four-voice, wavetable synthesis; capable of driving stereo
headphones or other stereo equipment through the sound jack

Video Display

Macintosh IIci/ Supports 640 by 480 pixel screens at up to 256 colors or shades
Quadra 700 of gray (up to 8 bits per pixel)
Supports 640 by 870 pixel screens at up to 16 shades of gray
Specifications Electrical - 10

Electrical

Line Voltage 100Ð240 VAC, automatically configured

Frequency 50Ð60 Hz, single phase

Maximum Power

Macintosh IIcx/IIci 90 W (not including monitor power)

Quadra 700 130 W (not including monitor power)


90 W continuous
Specifications Physical - 11

Physical

Dimensions Height: 5.5 in. (14.0 cm)


Width: 11.9 in. (30.2 cm)
Depth: 14.4 in. (36.5 cm)

Weight 14 lb. (6.4 kg) with internal hard drive


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Troubleshooting
Macintosh IIcx/IIci/Quadra 700
Troubleshooting General - 1

General
The Symptom Charts included in this chapter will help you
diagnose specific symptoms related to your product. Because cures
are listed on the charts in the order of most likely solution, try
the first cure first. Verify whether or not the product continues to
exhibit the symptom. If the symptom persists, try the next cure.
(Note: If you have replaced a module, reinstall the original module
before you proceed to the next cure.)

If you are not sure what the problem is, or if the Symptom Charts
do not resolve the problem, refer to the Flowchart for the product
family.

For additional assistance, contact Apple Technical Support.


Troubleshooting Symptom Charts/System - 2

Symptom Charts
System
Does not power on— 1 Check cables.
screen is black, fan is 2 Plug monitor directly into wall socket, and verify that
not running, and LED monitor has power.
is not lit 3 Replace power cord.
4 Replace power supply.
5 Replace logic board. Retain customer’s SIMMs.

Clicking, chirping, 1 Replace power supply.


or thumping 2 Replace logic board. Retain customer’s SIMMs.
Troubleshooting Symptom Charts/System (Continued) - 3

System (Continued)
System shuts down 1 Make sure air vents on sides and top of case are
intermittently unobstructed. Thermal protection circuitry may shut down
system. After 30–40 minutes, system should be OK.
2 Replace power cord.
3 Check batteries. Refer to “Battery Verification” in
Additional Procedures.
4 Replace power supply.
5 Replace logic board. Retain customer’s SIMMs.

System 1 Make sure system software is correct version.


intermittently 2 Make sure application software is known-good.
crashes or locks 3 Replace SIMMs.
4 Replace logic board. Retain customer’s SIMMs.
5 Replace power supply.
Troubleshooting Symptom Charts/Video - 4

Video
Screen is dark, audio 1 Adjust brightness on monitor.
and drive operate, fan 2 Replace monitor. Refer to appropriate monitor manual to
is running, and LED is troubleshoot defective monitor.
lit 3 Replace video cable.
4 Move video card to different slot.
5 Replace video card.
6 Quadra 700: Replace VRAM SIMMs.
7 Macintosh IIcx/IIci: Make sure ROM jumper is on.
8 Replace SIMMs.
9 Replace logic board. Retain customer’s SIMMs.
10 Replace power supply.
Troubleshooting Symptom Charts/Video (Continued) - 5

Video (Continued)
Screen is dark, audio 1 Replace video cable.
and drive do not 2 Replace monitor. Refer to appropriate monitor manual to
operate, but fan is troubleshoot defective monitor.
running and LED is lit 3 Quadra 700: Replace VRAM SIMMs.
4 Macintosh IIcx/IIci: Make sure ROM jumper is on.
5 Remove NuBus cards.
6 Remove peripherals.
7 Replace SIMMs.
8 Replace logic board. Retain customer’s SIMMs.
9 Replace power supply.
Troubleshooting Symptom Charts/Video (Continued) - 6

Video (Continued)
Partial or whole 1 Replace monitor. Refer to appropriate monitor manual to
screen is bright and troubleshoot defective monitor.
audio is present, but 2 Replace video cable.
no video information 3 Move video card to different slot.
is visible 4 Replace video card.
5 Replace logic board. Retain customer’s SIMMs.

Screen is completely 1 Plug the monitor directly into a wall socket and verify that
dark, fan is not the monitor has power.
running, and LED is 2 Check battery. Refer to “Battery Verification” in Additional
not lit Procedures.
3 Replace power supply.
4 Replace logic board. Retain customer’s SIMMs.
Troubleshooting Symptom Charts/Floppy Drive - 7

Floppy Drive
Audio and video 1 Replace disk with known-good system disk.
present, but internal 2 Verify that all external SCSI devices are disconnected.
drive does not operate 3 Replace internal floppy drive cable.
4 Replace internal floppy drive.
5 Replace logic board. Retain customer’s SIMMs.
6 Replace power supply.

Disk ejects; display 1 Replace disk with known-good system disk.


shows icon with 2 Replace internal floppy drive cable.
blinking “X” 3 Replace internal floppy drive.
4 Replace logic board. Retain customer’s SIMMs.
Troubleshooting Symptom Charts/Floppy Drive (Continued) - 8

Floppy Drive (Continued)


Will not eject disk 1 Switch off computer. Hold mouse button down while you
switch computer on.
2 Eject disk manually.
3 Replace floppy drive.

Attempts to eject 1 Push disk completely in.


disk, but doesn’t 2 Eject disk manually.
3 Replace floppy drive.
Troubleshooting Symptom Charts/Hard Drive - 9

Hard Drive
Internal hard drive 1 Replace hard drive data cable.
runs continuously 2 Replace internal hard drive.
3 Replace logic board. Retain customer’s SIMMs.

Internal hard drive 1 Replace hard drive data cable.


does not operate 2 Replace hard drive power cable.
3 Replace hard drive.
4 Replace logic board. Retain customer’s SIMMs.

Works with internal 1 Verify that SCSI select switch setting on external device is
hard drive or not 7 or same number as internal hard drive.
external SCSI device 2 Replace terminator on external device.
but not with both 3 Verify that internal hard drive has a terminator.
Troubleshooting Symptom Charts/Peripherals - 10

Peripherals
Cursor does not move 1 Reboot system.
2 Check mouse connection.
3 If mouse was connected to keyboard, connect mouse to a
computer ADB port instead and disconnect the keyboard. If
mouse works, replace the keyboard.
4 If mouse does not work in any ADB port on computer, replace
mouse.
5 Replace logic board. Retain customer’s SIMMs.

Cursor moves, but 1 Replace mouse.


clicking the mouse 2 Replace logic board. Retain customer’s SIMMs.
button has no effect
Troubleshooting Symptom Charts/Peripherals (Continued) - 11

Peripherals (Continued)
Double-click doesn’t 1 Remove duplicate system files on the hard drive.
open an application, 2 Clear parameter RAM. System 7: Hold down <Command>
disk, or server <Option> <P> <R> during startup but before “Welcome to
Macintosh” appears. System 6 and earlier: Hold down <Shift>
<Option> <Command> keys and select Control Panel from
Apple menu.
3 If mouse was connected to keyboard, connect the mouse to a
computer ADB port, and disconnect the keyboard. If mouse
works, replace the keyboard.
4 If mouse does not work in any ADB port on computer, replace
mouse.
5 Replace logic board. Retain customer’s SIMMs.
Troubleshooting Symptom Charts/Peripherals (Continued) - 12

Peripherals (Continued)
No response to any 1 Check keyboard connection to ADB port.
key on the keyboard 2 Replace keyboard cable.
3 Replace keyboard.
4 Replace logic board. Retain customer’s SIMMs.

Known-good 1 Make sure System is 6.0.4 and Finder is 6.1 (or later).
ImageWriter or 2 Make sure the Chooser and Control Panel settings are correct.
Imagewriter II does 3 Replace printer interface cable.
not print 4 Replace logic board. Retain customer’s SIMMs.

Known-good 1 Make sure System is 6.0.4 and Finder is 6.1 (or later).
LaserWriter does not 2 Make sure the Chooser and Control Panel settings are correct.
print
Troubleshooting Symptom Charts/Miscellaneous - 13

Miscellaneous
No sound from 1 Verify that volume setting in the Control Panel is 1 or above.
speaker 2 Replace speaker.
3 Replace logic board. Retain customer’s SIMMs.

Clock not running 1 Replace battery. See “Battery Verification” in Additional


Procedures.
2 Replace logic board. Retain customer’s SIMMs.
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Take Apart
Macintosh IIcx/IIci/Quadra 700
Take Apart Cover - 1

Cover
No preliminary steps are
required before you begin
this procedure.

1 Remove the Phillips


screw.

2 Pull up on the tabs and


lift the cover until it
comes off the front end.
Take Apart Speaker Bracket and Speaker - 2

Speaker Bracket
Speaker Bracket and Speaker
and Speaker
Before you begin, remove
the cover.

Caution: Review the ESD


precautions in Bulletins/
Safety.

Note: The speaker and


speaker bracket are two
separate, replaceable units.
To remove the speaker, you
must first remove the
speaker bracket.
Take Apart Speaker Bracket and Speaker - 3

1 Disconnect the speaker


connector from the logic
board.

2 Gently lift the release


latch and pull back on
the bracket until it
comes free from the
Speaker
case.
Connector
Take Apart Speaker Bracket and Speaker - 4

3 Caution: Do not push on


the heavy paper part of
the speaker.

Gently push the speaker


from the bracket.
Speaker Bracket

Speaker
Take Apart Power Supply - 5

Power Supply
Before you begin, remove
Power Supply the cover.

Caution: Review the ESD


precautions in Bulletins/
Safety.
Take Apart Power Supply - 6

Note: Use some force in


lifting the power supply. If
Power the power supply does not
Supply Power move, verify that the latch
Lip Supply
is released.
Lip
Release the latch and lift the
power supply from the
computer.
SlotSupply
Power
in Case Replacement Note: Make
sure the lips of the power
Slot supply align with the slots
in Case in the case. Slide the power
supply down until you hear a
click.

Latch
Take Apart Fan Bracket and Fan - 7

Fan Bracket and


Fan
Before you begin, remove
the following:
• Cover
• Power supply

Caution: Review the ESD


precautions in Bulletins/
Safety.

Note: The fan and fan


bracket are two separate,
replaceable units. To remove
the fan, you must first
remove the fan bracket.
Fan Bracket
and Fan
Take Apart Fan Bracket and Fan - 8

1 Gently squeeze together


the two bracket latches
and release them from
the metal tabs.

2 Push up on the latches


until you can access the
fan power cable
connector.

3 Disconnect the cable


Bracket from the power supply
Latches and pull the fan bracket
Fan Power from the case.
Cable
Connector

Metal
Tabs
Take Apart Fan Bracket and Fan - 9

4 Release the two latches


Bracket and push the fan from
the bracket.

Replacement Note: Push the


fan wire into the power
supply case far enough to
prevent the fan blades from
striking the wire.

Latch

Fan

Latch
Take Apart Hard Drive - 10

Hard Drive
Hard Drive
Before you begin, remove
the following:
• Cover
• Power supply

Caution: Review the ESD


precautions in Bulletins/
Safety.
Take Apart Hard Drive - 11

Note: The hard drive is


located on the top of the
drive mount. You can remove
the hard drive with or
without removing the mount.
The following procedure
describes how to remove the
hard drive without removing
the mount. (The procedure
for removing the mount is in
“Floppy Drive and Mount.”)
Take Apart Hard Drive - 12

1 Disconnect the hard


drive data cable and
hard drive power cable
from the hard drive.
Hard Drive
Data Cable

Hard Drive
Power Cable
Take Apart Hard Drive - 13

2 Lift the LED holder on


LED the front of the case and
pull out the LED.

LED Holder
Take Apart Hard Drive - 14

Hard Drive 3 Squeeze the two tabs and


gently pull up.
Tab
4 Remove the hard drive
along with its carrier.

Replacement Note: For


information on removing the
Tab
hard drive from the carrier
and returning drives,
cables, and carriers to
Apple, refer to Additional
Procedures in the Hard
Drives manual.
Take Apart Floppy Drive and Mount - 15

Floppy Drive and


Mount
Before you begin, remove
the following:
• Cover
• P ower supply

Caution: Review the ESD


precautions in Bulletins/
Safety.

Note: To remove the floppy


drive, you must remove the
drive mount.

Floppy Drive
and Mount
Take Apart Floppy Drive and Mount - 16

1 Lift the LED holder on


LED the front of the case and
pull out the LED.

LED Holder
Take Apart Floppy Drive and Mount - 17

2 Remove the screw from


the drive mount.

3 Pull up on the paper tab


and disconnect the hard
drive data cable from the
logic board.

Hard Drive Paper


Data Cable Tab
Take Apart Floppy Drive and Mount - 18

4 Disconnect the floppy


drive cable and hard
drive power cable from
the logic board.

Floppy
Hard
Drive
Drive
Cable
Power
Cable
Take Apart Floppy Drive and Mount - 19

5 Release the latch and


pull the mount toward
the rear of the case about
1/2 inch.

6 Lift the mount from the


case.
Latch
Take Apart Floppy Drive and Mount - 20

7 Turn over the mount and


Floppy Drive gently push down the
drive latch.

8 Slide the floppy drive


toward the front of the
mount about 1 inch and
pull the drive out of the
mount.

Drive Latch
Take Apart Floppy Drive and Mount - 21

Replacement Note: Apple


recommends using dust
shields on 1.4 MB
SuperDrives. All 1.4 MB
replacement drives ship
with the dust shield already
installed. If you plan to
install a dust shield on the
current drive, you must
first clean the drive.
Take Apart Logic Board - 22

Logic Board
Before you begin, remove
the following:
• Cover
• Expansion cards
• Power supply
• Drive mount
• Reset/interrupt switch
• Speaker bracket

Caution: Review the ESD


precautions in Bulletins/
Safety.
Logic Board
Take Apart Logic Board - 23

Logic Board 1 Slide the logic board


toward the front of the
case until the board
stops.

2 Gently lift the front end


of the logic board and
remove the board from
the case.

Replacement Note: Before


you replace the logic board,
make sure the metal
grounding tabs that
surround the port holes on
the rear of the case are not
folded in front of the holes.
Take Apart Logic Board - 24

Replacement Note: Remove


the SIMMs from the
defective logic board and
install them on the
replacement logic board.
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Upgrades
Macintosh IIcx/IIci/Quadra 700
Upgrades Macintosh IIci Upgrade - 1

Power Cable Macintosh IIci


Upgrade
Macintosh IIci SIMMs Before you begin,remove the
Logic Board following:
• Cover
• Expansion cards
• Power supply
• Drive mount
• Reset/interrupt switch
• Speaker bracket
• Logic board

Note: The Macintosh IIci


Upgrade Kit for the
Macintosh IIcx includes a
IIci logic board, 1 MB of
Bottom Case
Upgrades Macintosh IIci Upgrade - 2

80 ns fast page mode DRAM


SIMMs, a new bottom case,
and a new hard drive power
cable.

Caution: Review the ESD


precautions in Bulletins/
Safety.
Upgrades Macintosh IIci Upgrade - 3

1 Using the SIMM removal


tool, remove the DRAM
SIMMs from the old logic
SIMM Removal Tool
board and, if they are
120 ns SIMMS, give
them to the customer.

2 Discard the bottom case.


(You need not return it
to Apple.)

SIMM
Upgrades Macintosh IIci Upgrade - 4

3 Insert the new Macintosh


IIci logic board into the
new bottom case.

Replacement Caution: Be
sure to insert the replace-
ment DRAM SIMMs (or
other 80 ns SIMMs) into the
Macintosh IIci logic board.
If you use the 120 ns SIMMs
from the Macintosh IIcx,
the new Macintosh IIci will
not function correctly.

Replacement Note: To
finish the Macintosh IIci
upgrade, install the speaker,
drives, drive mount (using
Upgrades Macintosh IIci Upgrade - 5

the new hard drive power


cable), power supply, and
reset/interrupt switch.
(Refer to Take Apart for
detailed procedures.) If the
unit contains a hard drive,
install the hard drive light
pipe from the old case in the
new Macintosh IIci bottom
case.
Upgrades Quadra 700 Upgrade - 6

Power Cable Quadra 700


Upgrade
Before you begin, remove
Quadra 700
the following:
Logic Board
• Cover
• Expansion cards
• Power supply
• Drive mount
• Reset/interrupt switch
• Speaker bracket
• Logic board

Note: The Macintosh Quadra


700 Upgrade Kit includes a
Quadra 700 logic board, a
new bottom case, and a new
Bottom Case
hard drive power cable.
Upgrades Quadra 700 Upgrade - 7

Caution: Review the ESD


precautions in Bulletins/
Safety.
Upgrades Quadra 700 Upgrade - 8

1 Using the SIMM removal


tool, remove the DRAM
SIMMs from the old logic
SIMM Removal Tool
board and, if they are
120 ns SIMMS, give
them to the customer.

2 Discard the bottom case.


(You need not return it
to Apple.)

SIMM
Upgrades Quadra 700 Upgrade - 9

3 Insert the new Quadra


700 logic board into the
new bottom case.

Replacement Caution: Be
sure to insert the replace-
ment DRAM SIMMs (or
other 80 ns SIMMs) into the
Quadra 700 logic board. If
you use 120 ns SIMMs, the
new Quadra 700 will not
function correctly.

Replacement Note: To
finish the Quadra 700
upgrade, install the DRAM
SIMMs, speaker, drives,
drive mount (using the new
Upgrades Quadra 700 Upgrade - 10

hard drive power cable),


power supply, and reset/
interrupt switch. (Refer to
Take Apart for detailed
procedures.)
Upgrades Expansion Cards - 11

Expansion Cards
Before you begin,remove the
cover.

Caution: Review the ESD


precautions in Bulletins/
Safety.

Caution: Pull up evenly on


both sides of the card to
avoid bending the connector
pins.

Carefully grasp each end of


the card and pull straight up
Expansion Card
Expansion Card to remove it.
Upgrades Expansion Cards - 12

Replacement Caution:
When replacing the card, do
not force it into the
expansion slot. If the card
does not seat properly,
remove it and try again.
Upgrades Power Macintosh Upgrade Card - 13

Power Macintosh
Upgrade Card
By installing this card in the
Macintosh Quadra 700
Processor-Direct Slot
(PDS), you can upgrade the
Quadra 700 to a PowerPC
microprocessor.

For more information,


including installation
instructions, refer to Basics
in the Power Macintosh
Upgrade Card manual.
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Additional Procedures
Macintosh IIcx/IIci/Quadra 700
Additional Procedures Battery Verification - 1

Battery
Lithium Battery Verification
Before you begin, remove
the following:
• Cover
• P ower supply
• Drive mount

± Warning: Review battery


handling and disposal
instructions in Bulletins/
Safety.

Caution: Review ESD


precautions in Bulletins/
Safety.
Additional Procedures Battery Verification - 2

1 Set the voltmeter to the


10 volts DC scale.

2 Hold the positive probe


Negative of the voltmeter to the
Probe positive end of the
battery (marked “+”
Positive on the logic board) and
Probe the negative probe to the
negative end of the
battery.

3 If the battery voltage is


below 2.8 volts, replace
the battery. Refer to
“Battery Replacement”
in this chapter.
Additional Procedures Battery Replacement - 3

Battery
Lithium Battery Replacement
Before you begin, remove
the following:
• Cover
• P ower supply
• Drive mount

± Warning: Review battery


handling and disposal
instructions in Bulletins/
Safety.

Caution: Review ESD


precautions in Bulletins/
Safety.
Additional Procedures Battery Replacement - 4

1 Using a small flat-blade


screwdriver, pry open
the latch at the end of the
holder and lift off the
cover.
Additional Procedures Battery Replacement - 5

2 Grasp the battery and


remove it from the
holder.

3 Return the battery to


Apple for proper
disposal. For battery
packaging and labeling
instructions, refer to
the safety information in
Bulletins/Safety.
Additional Procedures Reset/Interrupt Switch - 6

Reset/Interrupt
Reset/Interrupt Switch
Switch
Before you begin, remove
the cover.

Caution: Review ESD


precautions in Bulletins/
Safety.
Additional Procedures Reset/Interrupt Switch - 7

1 With one finger, lift the


center tab of the switch.
Reset/Interrupt Switch
2 Gently lift the rear of
the switch up and away
from the front of the
case.
Additional Procedures SCSI Termination - 8

SCSI Termination Block


SCSI Termination
No preliminary steps are
required before you begin
this procedure.

The SCSI termination block


provides proper termin-
ation for systems without
an internal hard drive. All
Macintosh Quadra 700
computers that shipped
SCSI Connector
without internal hard drives
have the termination block
Logic Board attached to the logic board
SCSI connector. After you
install an internal hard
drive, remove the block.
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Exploded View
Macintosh IIcx/IIci/Quadra 700
Exploded View 1

Exploded View
Macintosh IIcx/IIci and Quadra 700

416-1414

Top
Cover

Hard Drive
Hard Drive Power Cable

LED
Cable Fan
Bracket
HDA
Light Pipe
416-1412
Fan
Drive 444-6104
Carrier

Internal
Shield

Power
Supply
844-0081

Floppy
Drive
On/Off
Speaker Button
Bracket

Speaker

Reset/ Logic
Interrupt Board
Switch

Bottom
Case

Power-On
Light Pipe

Feet AC Power Cable

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