Mukul Jain

A 4, Alpine Eco Apartments, Mobile: +91-8884288808

Outer ring road, Marathahalli, Bangalore E-mail: [email protected]

Objective
To work on challenging assignments in a globally competitive environment through constant learning
from time to time and team work towards the achievement of the organizational as well as individual
goals.

Summary

• Having 5.3 years of experience in Payments Testing (End to End), Non-Functional and
Functional Testing and Database Testing (Retail and Energy Domain).

• Working in Payments, Integration and Product testing of vendors like Diebold Nixdorf,
Redprairie, Tokheim). Retail POS and Back Office Testing.

• Experience in Electronic payment and loyalty end to end testing with all types of cards
(VISA, Maestro & Master) transactions. Experience in Contactless transaction and Mobile
payment transaction using NFC.

 Experience in Payments, Functional, Database Testing, Non Functional testing (Operational

architecture testing and Performance monitoring), Integration testing, Deployment
Testing using SCCM, Retail Site Performance monitoring using PAL tool,
SalesForce.Com Web Testing and Web Application Testing.

 Have knowledge and understanding of SDLC & STLC with their various aspects like
Requirement Gathering, Analysis, Design, Development, Implementing, Testing, Maintenance
and Support. Currently working in AGILE SCRUM model on Salesforce platform.

 Involved in preparation and execution of Test Plan, Test Scenarios, Test Conditions
and test Cases from Business Requirements/Data Flow Diagrams and Use cases.

 Have experience leading multiple modules in various test phases (Integration test, System
test, UAT) as a module lead and have been acting as a backup for the test lead.

 Thorough knowledge of Defect life cycle and tools like HP Quality Center, ALM and Microsoft
TFS. Tracking complete Defect lifecycle.

 Have been identified as a Subject Matter Expert for functional areas (Site Operations and Non
Functional areas (Operations Architecture) and have been involved in defining the
scope/testability of the requirements.

 Experience conducting testing workshops for the client stake holders and have
represented client in UAT’s.

Experience

Working as “Senior Tester – Payments/Loyalty/Integration” in Shell India.

Worked as “Senior Software Engineer” in Accenture Services Pvt. Ltd from August 2011 till August
2016.

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Achievements
Achieved “ACE award” in Accenture for excellence in Team performance.
Received Peer Award multiple times for stretched contributions and people development.
Received “Defect champion” award multiple times for raising maximum genuine and quality defects.
Organized “UAT sessions” and workshops for client and stakeholders.

Technical Skills

Operating Systems Windows 9X/2000/XP/Vista, Windows Server

2000,Windows Server 2003, POS Ready OS.
Database/ Database Oracle, SQL, Teradata, Toad
Tools
Special Software/ Informatica power center, Quality Center (QC, ALM), Edit
Tools Plus, SFDC, Macro Scheduler, SCCM,

Shell India Market Pvt. Ltd, Bangalore

Project Title : Retail Site Systems Central Application & Services (August 2016 – )
Platform : Windows
Tools Used : HP QC, LCASS, Postillion, Middleware, SCCM for remote deployment, PAL for
performance monitoring.

Role(s) Played:-
 Senior Tester for Payments, Loyalty and Integration for a retail Shell Sites.

Project Description:

- The Project is for one of the world top leading Energy client.
- The Project deals with the complete site operations on a retail site of Shell including Payment
transactions of all types of cards, Contactless card transactions.
- The Project provides the complete end to end testing for various modules like retail site
operations, Payments & loyalty transactions, Integration via middleware, Volume and
Performance technical tests, site security tests, remote patch deployment using SCCM.

Role and Responsibility:-

 Creation, maintenance & execution of test plan and scripts.

 Performing GAP Analysis for the regression test packs.
 Testing the card payment transactions for all types of cards. Validating the logs in LCASS and
Postillion servers.
 Validating the loyalty points awarding system for the card transactions.
 Testing the products of multiple vendors like Diebold Nixdorf (previously knowns as Wincor
Nixdorf), JDA, Tokheim.
 Performing remote deployment of software patches using Microsoft SCCM.
 Validating online and offline transactions on a retail site.
 Requirement Analysis- Studying and understanding the functional requirements.
 Planning and Preparation-Preparing the test plans and test cases from Business Requirement
Document/DFD for sanity, smoke, regression and integration testing.
 Peer Review:-Reviewing the entire test Scripts written by the team members of the Project and
provide feedbacks.
 Involved in different types of testing like GUI Testing, Sanity Testing, Functional Testing,
Performance, Technical testing, Web Application Testing.
 Defect Lifecycle- Tracking the defects to closure in Quality Center and Keep track of Defects
according to RTM.

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Project 1 – Accenture Bangalore

Project Title : Global Site Systems Program ( April 2011 – Sep 2015)
Platform : Windows
Tools Used : SCCM, SCOM, Macro-Scheduler, Quality Center v9.2, ALM v11.0 and v12.0
Informatica power center, Edit Plus.
Database : Oracle 10g

Role(s) Played:-
 Test engineer, Module Lead, Market Lead.

Project Description:

Global Site System Program (GSSP) is a critical activity that is being undertaken to replace or upgrade
site system components in 24 countries. 14 replacement markets have been identified. Site systems
are the interconnected components and applications that allow operations to take place at Retail sites.

Role and Responsibility:-

 Creating and executing functional test scripts for Payments(Cards), site operations and
Operations architecture including deployment testing through SCCM.
 Organized Pre-UAT and UAT sessions and workshops for the client.
 Have been performing ETL & Database testing.
 Working in Informatica Power centre Tool.
 Using designer, Workflows, Transformation, Debugging etc.
 Worked on SQL queries.
 Requirement Analysis- Studying and understanding the functional requirements.
 Planning and Preparation-Preparing the test plans and test cases from Business Requirement
Document/DFD.
 Peer Review-Reviewing the entire test Scripts written by the team members of the Project and
provide feedbacks.
 Involved in different types of testing like GUI Testing, Sanity Testing, Functional Testing,
Performance, Technical testing, Web Application Testing.
 Defect Lifecycle- Reporting the Defects in Quality Center and Keep track of Defects according
to RTM.
 Preparing daily status reports, weekly status reports and End of Cycle closure reports for the
stakeholders.

Project 2 – Accenture Gurgaon

Project Title : Manage MySales
Platform : Salesforce.Com
Tools Used : Microsoft Team Foundation Server, Unified Functional Test

Role(s) Played:-
 Software Engineer Senior Analyst.

Project Description:

Manage MySales (MMS) is CRM project based on Salesforce.Com platform. This project helps Accenture
to migrate from SAP based application to Salesforce. MMS provides an efficient application to track
client opportunities and finalizing the project deals with the clients all over the world.

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Role and Responsibility:-

 Currently working solely on a new functionality(Campaigns) in MMS.

 Requirement Analysis - Studying and understanding the user story documents.
 Planning and Preparation- Preparing the test plans and test cases from BRD/US/FS.
 Involved in different types of testing like GUI Testing, Sanity Testing, Functional Testing,
Technical testing, Web Application Testing.
 Defect Lifecycle- Reporting the bugs in TFS tool and Keep track of bugs.
 Creation of full opportunity, Security settings, SFDC page layout, Account plans.

Strengths

 Interactive and Dynamic Person with Good Communication Skills.

 Expertise in following R&D approach.
 Adequate Problem Solving Ability.
 Leading the team to follow efficient approach to get best out of them.
 Ability to grasp and learn new things at a much better pace and hence quick turnaround time.
 Taking ownership to challenging work and responsibility in efficient manner.
 Willingness to learn new things and updating myself with the latest.

Educational Qualification
Examination Year of Passing University/College Percentage

B.SC(Honors) 2008 PGDAV college, Delhi University 55%

Computer Science
2011 Amity University 7.3 CGPA
Masters in Computer
Applications

Personal Details
Father’s Name Mukesh Jain
Mother’s Name Anita Jain
Gender Male
Marital Status Married
Date of Birth 29th June 1986
Nationality Indian
Permanent Address B-501, Garden Apartments, Sec 4, Vaishali, Ghaziabad,
Uttar Pradesh.
Passport No. J5876702

DECLARATION

I hereby declare that the information furnished above is true to the best of my knowledge and
understanding.

Mukul Jain