Thiruvenketam.k Buildengineer Resume
Thiruvenketam.k Buildengineer Resume
Thiruvenketam.k Buildengineer Resume
K
[email protected]
Mobile: +91 9488813730
Over 7 Years of software development experience in Windows & Web based Application
development using ASP.NET, C#, VB.NET, ADO.NET, Web Services, WCF Services, WiX
Toolsets, JavaScript, HTML, XML, AJAX & SQL Server, Crystal reports and SSRS.
A highly motivated individual who is always learning, able to work to tight deadlines, and
who can communicate effectively with technical peers as well as business users. Someone
who encourages learning and the sharing of ideas and is always open to new ways of
working.
KEY SKILLS
Core Programming Languages:
C#, VB.Net, SQL, JavaScript, HTML, CSS, XML, VB.NET, JSON,UML, MSBuild, Auto
IT,WIX
Databases:
MS SQL Server (2005,2008,2012), My SQL, MS Access
Technologies and Frameworks:
.NET Framework (2.0-4.5.1),ASP.NET, MVC, WCF,ADO.NET, AJAX,Crystal Reports, SSRS,
IIS 6-8.5, Web services, WCF Services, WebAPI
Development Methodologies:
Agile development, Test Driven Development, Waterfall
Source Control:
TFS, Tortoise SVN
Ticketing Tools:
Remedy, Issue Tracker
WORK EXPERIENCE
PROJECT DETAILS
Project #1
Products : AiQ Contact Center Products - AiQ 4.2, AiQ 5.0, AiQ 5.1,
Unify
4.2, Unify 5.0, LCM 3.3
Technologies Used : .NET 4.5, .NET MVC, ADO .NET, C#, Web Services, WCF
Services,
Silverlight, ASP.NET, C#, XML, MS SQL Server 2012, IIS, TFS,
WIX,
MSBuild, r2p build tools
Team size : 15
Organization : SERVION GLOBAL SOLUTIONS
My Role : Software Engineer
Product Description:
AiQ contact center products interfaces with corporate systems to bring customer information
to agent fingertips so that each interaction can be intelligent, efficient, and concluded
successfully with no unnecessary follow-up. Context awareness is also understanding what
media the customer chooses to use voice, email, or SMS and providing them support via
that media.
AiQ intelligently routes customers to the right agent the first time to provide them service.
Sometimes this means knowing why the customer is calling even before the agent says
hello.
By allowing agents to contact their customers before their customers contact them,
ProActive Reach not only prevents heavy influxes of inbound calls, but instills a customer-
centric point of view in every interaction.
Responsibilities:
Involved in developing Web Services & WCF Services for the AiQ products Admin
Console , Unified Agent Client and Supervisor Dashboard.
Involved in developing Reporting Service (Windows based service) for the AiQ
products.
Involved in creating installers, software packages, setups and service pack (msp)
using WIX for AIQ products
Experienced in creating build definitions and release workflows in TFS.
Involved in creating automated build system using MSBuild and TFS.
Involved in creating automated build system using r2p build tools from SVN
Involved in Unit Testing and Integration Testing
Project #2
Title : CMDB
Technologies Used : ASP.Net 2.0 implementing in C#, MS SQL Server 2008, SSRS
Team size : 4
Organization : MAERSK GLOBAL SERVICES
My Role : Developer & Configuration Manager
Responsibilities:
Gathering requirements and enhancements.
Involved in design of the database and uploading data
Involved in design and development of interactive user interface web pages.
Project #3
Title : GLEO Automation
Technologies Used : AutoItv3 (au3 Script)
Team size : 2
Organization : MAERSK GLOBAL SERVICES
My Role : Developer
Description: This project automated the GLEO rolling process. GLEO is a web based
application to which the data are uploaded from XL in a cyclic process.
Project #4
Title : ADITHYA
Client : Harmoney Wealth Advisory Pvt.Ltd
My Role : Team Member
Team Size : 4
Technologies Used : ASP.Net 2.0 implemented in VB.NET and
MS SQL Server 2005
Responsibilities:
Involved in writing SP, Cursors, joins, sub query, views.
Involved in coding of user interface screens.
PERSONAL DETAILS
I declare that the information provided by me in this resume is true to the best of my knowledge.
Yours truly,
THIRUVENKETAM.K