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Volvo Information Technology Belgium

 Volvo Trucks Volvo Bus
Volvo Trucks Volvo Buses

Mack Trucks Volvo Construction

Mack Trucks Equipment

Volvo Group end 2004:

81 000 Employees
Volvo Penta
Renault Trucks
Net sales: 22 Billion EUR

Volvo Europa Truck NV 2004:

Volvo Aero
2 500 Employees
Turnover : 1,75 Billion EUR

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Volvo Information Technology Belgium
 The Volvo Culture

• The Volvo Way

• Respect – Passion – Energy
• Diversity program
• Scandinavian company culture
• Horizontal growth
• Informal atmosphere, few levels
• Work / Life balance
• Involvement & responsibility on each level

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Volvo Information Technology Belgium
VOLVO INFORMATION
TECHNOLOGY
BELGIUM
 The Volvo Group Organisation
AB Volvo

Mack/ Volvo
Business North Renault Volvo Volvo Volvo Volvo Financial
Areas America Trucks Trucks Buses CE Penta Aero Services

Trucks

Business 3P
Units
Powertrain

Parts

Logistics

Information Technology

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Volvo Information Technology Belgium
 In Brief
• 1966 Established as Volvo Data
• 1998 Formation of Volvo IT
• 2001 Renault V.I./Mack
integration

Turnover 2004: 700 M Euro;

50% Infrastructure & Operations
50% System Development
120 000 users in 300 sites

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Volvo Information Technology Belgium
 Volvo IT - A global player

Sweden - 3380

United Kingdom- Poland - 140

110 Belgium - 240
USA - 590 France/Spain - 720
China - 9

India Malaysia - 15

South America - 60 Australia - 30

Employees approx. 6,200 (incl. contractors)

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Volvo Information Technology Belgium
 Volvo IT in Europe

Umeå

Köping
Trollhättan Eskilstuna
Skövde
Göteborg
Olofström

Warwick Daventry
Dunstable Wroclaw
Gent
Blainville (Caen)

Limoges Bourg-en-Bresse
Vénissieux – St-Priest (Lyon)

Villaverde (Madrid)

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Volvo Information Technology Belgium
About Volvo IT Belgium
 Volvo IT Belgium

In Brief
¾Established as Volvo Data Gent
1983

¾Subsidiary of Volvo IT AB since

1998, Primarily Customer &
Operations Centre

¾ Merged with VET IT 2001

¾ Yearly Turnover : 35 M Euro

¾About 280 Employees

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Volvo Information Technology Belgium
 Volvo IT Belgium

Key Figures

SALES PERSONNEL

40.000 250
200
30.000
150
20.000
100
50
10.000 0
94 '95 '96 '97 '98 '99 '00 '01 '02 '03 '04*
0
94 '95 '96 '97 '98 '99 '00 '01 '02 '03 '04* Permanent+Temporary Consultants

(in KEURO)

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Volvo Information Technology Belgium
 OUR
CUSTOMERS
 Volvo IT Belgium

Our Customers
Ford Motor Company New Customers
Volvo Buses

Volvo Trucks
PAG

Volvo
Construction
Equipment

Volvo Penta

Dealers
Renault
Volvo Car Trucks The Netherlands Belgium France

Corporation
Volvo
Financial
services

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Volvo Information Technology Belgium
 BELGIUM SWITZERLAND Volvo IT Belgium
GENT THE NETHERLANDS GENEVA
- VAS (Volvo Action Service) - VFSCH (Volvo Finance Suisse)
- VET (Volvo Europa Truck)
- VCG (Vovlo Cars Gent) BEESD LYSS
- VPG (Volvo Parts Gent) - VCNL (Volvo Nederland Personenauto) - VPCH (Volvo Penta Central Europe)
- VLE (Volvo Logistics Europe) - VPNL (Volvo Penta Nederland)
- PLASTAL NV - VFSNL(Volvo Finance Services
ZURICH
Nederland)
- VCCH (Volvo Automobile Schweiz)
BRUSSELS - VTBN (Volvo Truck & Bus Nederland)
- VTSAG (Volvo Trucks Schweiz)
GERMANY
- VCB (Volvo Cars Belgium)
- VCC MS&S (Volvo Car Corporation MS&S) BORN BREDA DIETZENBACH
- VCE (Volvo Construction Equipment) - NEDCAR (Netherlands Car) - VTD (Volvo Trucks Deutschland)
- Bluekens
- VEM (Volvo Event Management) - VCON (Volvo Car Operations - VFSDE (Volvo Financial Services)
- VFSBE (Volvo Finance Services Belgium) Netherlands)
- VGEUR (Volvo Group EU Representation) HEILBRONN
- VOB (Volvo Offices Brussels) - VBDE (Volvo Busse Deutschland)
- VPBE (Volvo Penta Europe Office Brussel)
- VTB (Volvo Trucks Belgium) KIEL
- VTECC (Volvo Treasury Europe CC) - VPDE (Volvo Penta Deutschland)
- VTEUD (Volvo Truck Europe Division)
KÖLN
VILVOORDE - VCDE (Volvo Cars Deutschland)
- VCM (Volvo Construction Machines)
KONZ
- VCEDE (Volvo Compact Equimpent)

FRANCE
CZECH REPUBLIC AUSTRIA
PARIS
- VCFR (Volvo Automobiles France)
PRAGUE VIENNA
- VFSFR (VFS Location France)
- VCCZ (Volvo Auto Czech Rep.) - VBAU (Volvo Busse Austria)
- VPF (Volvo Penta France)
- VTF (Volvo Trucks France) - VTCZ (Volvo Truck Czech Rep.) - VCAU (Volvo Cars Austria)
- VMEF (Volvo Material TP France) - VPAU (Volvo Penta Austria)
- VTAU (Volvo Trucks Austria)
BELLEY - SWHS8 (Support Warehouse Volvo Trucks)
- VCEFRB (Volvo Constr Equipm FR)

LYON
ITALY
- SWHS2 (Support Warehouse Volvo Trucks)
ANZOLA
- SWHS6 (Support Warehouse Volvo Trucks)

BOLOGNA
- VCIT (Volvo Auto Italia)
SPAIN
MILANO
MADRID - VPI (Volvo Penta Italia)

- VCES (Volvo Cars Espana) HUNGARY

- VPE (Volvo Penta Espana) MIRANDOLA
- VTE (Volvo Trucks Espana) BUDAPEST - ITBUS
- VCEES (Volvo Maquinara de Constr Espana) (Volvo Holding Italia-Finbus)
- VCHU (Volvo Cars
Hungary)
GUADALAJARA ZINGONIA-BERGAMO
- VTHU (Volvo Trucks
- SWHS5 (Support Warehouse Volvo Trucks) Hungary) - ITTRUCK
(Volvo Holding Italia-Veicoli)

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Volvo Information Technology Belgium
 Why New Customers ?

Customer
benefit
Increase the
critical mass
– economy of scale
– attractive workplace
– best of breed
Be an IT supplier
in the front
Develop together
with our customers
– same type of
Increase business challenge
competence – similar structure

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Volvo Information Technology Belgium
 OUR
COMPETENCE
 Volvo IT Belgium
Our SERVICES
I/O Application Services
Infrastructure/Operations
Business Intelligence
Global Solution Center
ASP
Hosting E-business Solutions
Monitoring ERP solutions
Operations Manufacturing Solutions
Tuning
Platforms Main Skils
• COBOL
OS 390 NT Client/Server
Databases • SAP • COOLGEN
• JAVA Websphere • Business Objects
OS400 Unix NOVELL
• Windows DNA/.NET
DB2 • Informatica
Telecom MS
Oracle
SQL Server

Feedback

•
•
Normal office hours
Normal
Ö office ENGLISH,
DUTCH, hours FRENCH, SPANISH, GERMAN, Helpdesk
•
Ö DUTCH, ENGLISH, FRENCH, SPANISH, GERMAN,
ITALIAN
ITALIAN
Monday 05:00 hrs to Saturday 16:00 hrs
Support
• Monday 05:00ENGLISH,
hrs to Saturday
FRENCH 16:00 hrs IT
•
Ö
Ö
DUTCH,
DUTCH, ENGLISH, FRENCH
Standby during weekend Consultancy Problem
Service Desk
SPoC
• Standby
Ö during
DUTCH, weekend
ENGLISH, FRENCH
Ö DUTCH, ENGLISH, FRENCH Customer

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Volvo Information Technology Belgium
Our offer manages the entire industrial process

• IT Consulting • Support
• Development • Maintenance
• Implementation • Training
• Operations

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Volvo Information Technology Belgium
 Our partners are yours

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Volvo Information Technology Belgium
 Volvo IT Belgium

I/O PLATFORMS
OS/390
Unix
10 Servers
750 Users
OS/400

Telecommunications

Managed client
250 Servers environment
3000 Users “MyPlace”

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Volvo Information Technology Belgium
OUR STRENGTHS
9 Industrial heritage

9 Operations – Reliable & Efficient

9 Global Provider
- Infrastructure &Applications -

9 Respectful & Trustful

9 Support : a large part of our business

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Volvo Information Technology Belgium
 Our Target : To Continously Improve
• Quality
(availability, reduced maintenance window)

• Delivery precision

• Cost per produced unit

• Scaleable and customized solutions

• Business continuity solutions

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Volvo Information Technology Belgium
 Compass Award 2001
In 2001 Volvo IT received the Compass
Award for the fourth time.

Motivation:

”Through determined effort and with

motivated and dedicated staff, Volvo IT
has performed continuous detailed
analysis and improvements that have
led to world-beating cost efficiency and
quality.
The continuing trend is positive.”

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Volvo Information Technology Belgium
 BENCH MARKING RESULTS
Cost/Units
CLIENT
500
450 Volvo IT
1.4 400
1.2 350
1.0
Unix 300
250
0.8
200
0.6 Volvo IT 150
0.4 100
0.2 50
0.0 0

3.0
20
AS/400 2.5 OS 390
16 2.0 Volvo IT
12 Volvo IT 1.5
8 1.0
4 0.5
0 0.0

Source: Compass surveys

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Volvo Information Technology Belgium
Volvo IT Belgium

ISO 9001-2000

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Volvo Information Technology Belgium