ISO27k Nonconformity Corrective Preventive Action Form

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NCPAR

NC-yy-nnn

Non-conformity/Corrective & Preventive Action


Report (NCPAR)

Date NC Found:

Department or Section where NC is found:


1. DETAILS: Nonconformity raised as a result of:
Internal audit

Customer complaint

Process non-conformity

Suggestion (improvement)

Product non-conformity

Others

IS Incident, indicate IS number

2. REFERENCES: Documents used or referred-to (e.g. manuals, procedures, flowcharts, standards,


records )

3. NON-CONFORMITY: Description of nonconformity, suggestion, complaint or incident.

Detected or Observed by:

Department:

4. DISPOSITION: Immediate remedial action

Proposed by:

Date:

Implementation date:

5. INVESTIGATION: Cause of nonconformity: (investigation shall be conducted by the department or


section where the nonconformity was found)

Investigated by:

Date investigation started:


Date investigation finished:

This work is copyright 2009, Richard O. Regalado and ISO27k Forum, some rights reserved. It is licensed under the
Creative Commons Attribution-Noncommercial-Share Alike 3.0 License. You are welcome to reproduce, circulate, use and
create derivative works from this provided that (a) it is not sold or incorporated into a commercial product, (b) it is properly
attributed to Richard O Regalado and the ISO27k Forum , and (c) if shared, derivative works are shared under the same terms
as this.

6. CORRECTIVE/PREVENTIVE ACTION: (Preventive action is only required for potential nonconformities). Fill ONLY EITHER Corrective Action OR Preventive Action
Corrective Action:

Preventive Action:

Proposed by:

Date:
Proposed implementation date:

7. VERIFICATION OF VALIDITY OF CORRECTIVE or PREVENTIVE ACTION:


Addresses the root cause?
Prevents recurrence?

Addresses the root cause?


Prevents occurrence?

Valid
Invalid. Issue new NCPAR

Valid
Invalid. Issue new NCPAR

Remarks:

Signature:

Remarks:

Date:

(Lead Auditor)

Signature:

Date:

(Lead Auditor)

8. FOLLOW-UP OF IMLEMENTATION CORRECTIVE/PREVENTIVE ACTION TAKEN:


Implementation of corrective action is:
Implemented
Not implemented. Issue new NCPAR

Implementation of preventive action is:


Implemented
Not implemented. Issue new NCPAR

Remarks:

Remarks:

Signature:
(Lead Auditor)

Date:

Signature:

Date:

(Lead Auditor)

This work is copyright 2009, Richard O. Regalado and ISO27k Forum, some rights reserved. It is licensed under the
Creative Commons Attribution-Noncommercial-Share Alike 3.0 License. You are welcome to reproduce, circulate, use and
create derivative works from this provided that (a) it is not sold or incorporated into a commercial product, (b) it is properly
attributed to Richard O Regalado and the ISO27k Forum , and (c) if shared, derivative works are shared under the same terms
as this.

9. VERIFICATION OF EFFECTIVENESS OF IMPLEMENTED CORRECTIVE/PREVENTIVE ACTION:


Corrective action is:
Effective
Not effective. Issue new NCPAR

Preventive Action:
Effective
Not effective. Issue new NCPAR

Remarks:

Remarks:

Signature:

Date:

(Lead Auditor)
Instructions:
1.
2.

3.

Signature:

Date:

(Lead Auditor)

Auditor or person observing non-conformity shall fill-in sections 1, 2, 3.


Auditee or affected person shall fill-in sections 4, 5, 6.
Lead Auditor or Management representative shall fill-in sections 7, 8 and 9

This work is copyright 2009, Richard O. Regalado and ISO27k Forum, some rights reserved. It is licensed under the
Creative Commons Attribution-Noncommercial-Share Alike 3.0 License. You are welcome to reproduce, circulate, use and
create derivative works from this provided that (a) it is not sold or incorporated into a commercial product, (b) it is properly
attributed to Richard O Regalado and the ISO27k Forum , and (c) if shared, derivative works are shared under the same terms
as this.

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