Healthymagination at Ge Healthcare Systems

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The document discusses various new product concepts being considered by GE Healthcare and evaluates them based on factors like product economics, quality, accessibility etc.

HEP-ECHO and Omega should be given green light for commercialization. TEE-MAX should be halted and further innovation is required for Ultra Lipo before decision.

HEP ECHO has least technological and economic uncertainties. TEE-MAX requires further innovation. Ultra Lipo and Omega are for new customer segments with market uncertainties.

INDIAN SCHOOL OF BUSINESS CO17

TERM 2 : CSTR

HEALTHYMAGINATION AT GE HEALTHCARE SYSTEMS


HARVARD CASE ANALYSIS

Submitted By: Group L13


ANAMIKA BANERJEE: 61710432
DIVYA MARIA: 61710945
PRASHANT PRATAP SINGH:61710779
SOUMIK DE: 61710160

INDIAN SCHOOL OF BUSINESS CO17

TERM 2 : CSTR

Q1. WHAT SHOULD TOM GENTILE DO? SHOULD HE GIVE THE GREEN LIGHT OR HALT FURTHER
COMMERCIALIZATION OF HEP-ECHO? TEE-MAX, ULTRA-LIPO? OMEGA?

PRODUCT ECONOMICS ANALYSIS

Product

Cost/EconomicsEvaluation
7xmarginavailable.Thus,15%
costbenefitavailable.

Hep Echo
LowBreakevenpointof~350
units.

TEEMax

AccessEvaluation

Strategy

1.Bychargingalowprice(ashuge
1.Bestinclassimaging
marginavailable)theproductcan SustainingStrategy
performancesolution.2.Great
bemadeavailabletomidtier
Bringingbetter
improvementintermsof
hospitals.2.GEalreadyhasa
valuetoexisting
effectivity.3.Cannotquantifybut
NationalAccountsSalesTeamin
customers
>15%improvementexpected.
place.

Cannotchargeahighpriceas
Philipsisalreadyinthemarket
Cannotmeetclinicallyevident15%
withsimilarproduct.
qualityimprovementwithout
furtherinnovation.
Breakevenquantityis~1500
units.
Duetohighmargin15%cost
reductionpossible.

Noinformationavailable.

SustainingStrategy
Bringingbetter
valuetoexisting
customers

Go/NoGo
verdict

GO

NOTGO

Othercompetitorsinthemarket Lowenddisruption
providingthesimilarproductina
strategy offer
Lackofclinicallyrelevantbenefit. spalikeenvironment.Thus,no customersagood
improvementpossiblein
enoughproductat
accessiblity.
lowerprices

GO

NewMarket
BreakEvenpoint~4000units.
disruptionStrategy
Lowmarginhighvolumeproduct.
Nocompetitioninthemarket.A
Increasedthecapablity ofmidwifes
Offernon
Provideabetteralternative(Mid
totallynewuntappedmarket.
tounderstandrisksofpregnancy.
consumersa
wife~$45)toendcustomers
Thus,itimprovesaccessiblity.
simple,convenient
reducingprice90%
product.

GO

UltraLipo
Lowbreakevenpointof~100
units.3.$1Billionindustry.

Omega

QualityEvaluation

INDIAN SCHOOL OF BUSINESS CO17

TERM 2 : CSTR

Q2. WHAT ARE THE PRIMARY AREAS OF CONCERN FOR EACH OF THE PRODUCT CONCEPTS USING RYG
NPI EVALUATION CHART? WHAT ARE THE KEY VALUES OF USING THIS PROCESS?
HEP
ECHO

REASON

TEE
MAX

REASON

ULTRA
LIPO

REASON

OMEGA

REASON

Based on LOGIQ E9 Arcitecture.


Thus Easy to develop

Further innovation required for


making product better than existing
competition.

Similar technology available in the


market. Not difficult to develop.

Not difficult to produce as low


amount of RnD is required.

PRODUCT
ECONOMIES

Based on the LOGIQ E9 architecture,


the development cost low. And Huge
margin thus can be priced
competitively.

As the product technology is cutting


edge, uncertainity in meeting cost
targets.

Due to high margin 15% cost


reduction possible.

1. Break Even point ~ 4000 units.


2. Low margin high volume
product.

EVIDENCE
GENERATION

No clinical evidence available.

No clinical evicence without further


innovation.

Lack of clinically relevant benefit.

No clinical evidence available.

Product is differentiated on its


technical capablities and reduces
repeat procedures thus saving test
cost for end customers.

Doesnot have high margin which can


be transferred to end customers.

Not difficult. As alternatives available


charges higher price. Thus
quantifiable.

Provide a better alternative (Mid


wife ~ $45) to end customers
reducing price 90 %

SUPPLY CHAIN

Because it is based on LOGIQ E9


architecture thus raw material would
be available.

New innovation would need new


raw materials thus no certainity.

Similar technology available in the


market. Not difficult to develop.

Simple product. Easy to produce.

MARKET ACCESS

No discussion in case.

Many competitors in the market and


difficult to obtain FDA approval.

New Market. No Barriers to


entry.

SALES AND
DISTRIBUTION

Not available as target customers are


SPA owners.

Not available as such. Needs


development as education level of
Midwife might create hinderence.

SERVICE AND
INSTALLATION

Not available as target customers are


SPA owners.

Not available as such

VALUE CREATION
TECHNOLOGY

ECONOMIC VALUE
QUANTIFICATION

VALUE DELIVERY

Similar to B2B selling to hospitals for


which GE has Experienced sales force
in place.
Similar to B2B selling to hospitals for
which GE has Experienced sales force
in place.

Phillips in the market. Thus would


not be easy to enter the market
with sub par product.
Similar to B2B selling to hospitals for
which GE has Experienced sales
force in place.
Similar to B2B selling to hospitals for
which GE has Experienced sales
force in place.

INDIAN SCHOOL OF BUSINESS CO17

TERM 2 : CSTR

Q3. USING THE PIM TOOL HOW WOULD YOU EVALUATE ULTRASOUND PORTFOLIO PRODUCT? WHERE
WOULD EACH OF THE NEW PRODUCT CONCEPT BE PLACED ON THIS MAP? HOW IS
HEALTHYMAGINATION IS LIKELY TO ALTER THE DISTRIBUTION OF THE MAP?

TechnologicalUncertainity
Rating
Range

Reasons

Rating
Range

Reasons

HepEcho $36Million

0 2

BasedonLOGIQE9
Arcitecture

0 2

B2BMarketspace

TEEMax $20Million

2 4

SomeRnD requiredto
makeproductcompetitive

0 2

B2BMarketspace

UltraLipo $10Million

4 6

Newproduct

4 6

0 2

Fairlysimplerproduct

4 6

Investment

MarketUncertainity

Omega

$6Million

NewSegment/Newtype
ofcustomers(Spa
Owners)
NewSegment/Newtype
ofcustomers(MidWives)

INDIAN SCHOOL OF BUSINESS CO17

TERM 2 : CSTR

Q4. WHY IS GE PURSUING HEALTHYMAGINATION? IS IT A BRANDING EXERCISE OR AN INNOVATION


STRATEGY? WHY NOW? ARE THERE RISK FROM BASING THE ENTIRE NEW PRODUCT INTRODUCTION
PROCESS UPON THREE PILLARS OF HEALTHYMAGINATION (COST, QUALITY AND ACCESS) ?
Why Pursue
Healthymagination?

Is it a Branding or innovation
Strategy?

Brand GE as a more caring


conglomerate.
Foster into new emerging
economies where demand
for healthcare is going to
increase and would demand
lower price.
Create brand loyalties
through first mover
advantage for unserved
consumers.
Focus on customer delight
by giving them 15% extra.
Disruptive innovation
strategy.

Both
Branding : It is similar to
CSR activity where in
corporate is trying to
create a caring image in the
minds of its customer.
Innovation: New product
development for customer
delight.

Why now?

Risks?

To boost stagnant profit


values with expected
growth in healthcare sector.
Increasing average age of
population and thus
healthcare spending. To
capture the opportunity.

Same 15% rule might not be


apply in all markets. Thus,
along with it market specific
decision to be taken.
Giving out extra and
charging less for it might
not help in improving
profits on balance sheet.

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