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    Listening Skills

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    CIVIL
    This document discusses listening skills. It defines listening, explains the difference between listening and hearing, and describes active vs passive listening. It discusses why we listen, the different types of listening, and the process of listening. It also covers barriers to listening, including physical/external barriers and internal/psychological barriers. Finally, it provides tips for improving listening skills such as preparing to listen, focusing on key points, and correlating what you hear with what you already know.

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    Listening Skills

    Uploaded by

    CIVIL
    165 views12 pages
    This document discusses listening skills. It defines listening, explains the difference between listening and hearing, and describes active vs passive listening. It discusses why we listen, the different types of listening, and the process of listening. It also covers barriers to listening, including physical/external barriers and internal/psychological barriers. Finally, it provides tips for improving listening skills such as preparing to listen, focusing on key points, and correlating what you hear with what you already know.

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    Listening Skills

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    This document discusses listening skills. It defines listening, explains the difference between listening and hearing, and describes active vs passive listening. It discusses why we listen, the different types of listening, and the process of listening. It also covers barriers to listening, including physical/external barriers and internal/psychological barriers. Finally, it provides tips for improving listening skills such as preparing to listen, focusing on key points, and correlating what you hear with what you already know.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    165 views12 pages

    Listening Skills

    Uploaded by

    CIVIL
    This document discusses listening skills. It defines listening, explains the difference between listening and hearing, and describes active vs passive listening. It discusses why we listen, the different types of listening, and the process of listening. It also covers barriers to listening, including physical/external barriers and internal/psychological barriers. Finally, it provides tips for improving listening skills such as preparing to listen, focusing on key points, and correlating what you hear with what you already know.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 12

    Listening

    Definition

    Why do we listen

    Types of listening

    The process of Listening

    Barriers to Listening

    How to improve on our Listening Skills

    Listening Defined

    Is a deliberate effort to pay attention


    Listening attentively to yourself and others
    Hearing and understanding
    Responding purposefully and accurately
    Listening is an open commitment to engage actively in the
    world and thought of the person or people to whom you are
    listening and a corresponding commitment on the part of the
    other person or people to enter into yours. It does not presume
    agreement or disagreement; it presumes a striving for empathy

    Listening Vs Hearing

    Listening" is active. "Hearing" is passive.


    "Listening," therefore, is an act of will.
    "Hearing" can simply happen without desire or
    intention or interest or preference. Listening"
    means you tune in specifically for something.
    "Hearing" means you're listening in part to
    avoid hearing something - namely anything
    other than what constitutes a passive listening
    experience (e.g., commercials, clutter, chitchat, etc.)

    Listening Vs Hearing Cont....

    Listening" is emotional. "Hearing" is


    passionless.
    "Hearing" means never getting beyond the
    glossy exterior. Listening" means listeners
    will seek out programming. "Hearing" means
    the programming has to seek out the listener.

    Active Vs Passive Listening

    Passive listening is mechanical and


    effortless. You hear what your teacher says
    and you might be able to tell the difference
    between major and minor points of the
    lecture, but that is about it. Lack of
    enthusiasm and a "careless" attitude during
    class characterize a student who is a passive
    listener.

    Active Vs Passive Cont....

    Active listeners, on the other hand,


    concentrate on the content of the lecture and
    not on the lecturer or any random distractions
    in the room or their mind. They do more than
    focus on facts, figures, and ideas and actively
    associate the material presented with their
    own experiences. The content heard at every
    lecture is converted to something useful and
    meaningful for the student.

    Why we listen

    To receive/obtain information

    To be able to pass judgment/ make decisions

    To be entertained

    To show care/concern/empathy

    Listening Types

    Listening for Information

    Listening for enjoyment

    Critical listening

    Conversational / relationship listening

    The Process of Listening

    Hearing

    Attending

    Understanding

    Remembering

    responding

    Barriers to Listening
    Introduction
    * Average persons spend 70% of waking hours
    communicating, 45% of that listening.
    * In a ten minute presentation there is 50%
    retention, in two days only 25%.
    * To improve listening comprehension, one must
    overcome barriers arising from: content, speaker,
    distractions, mind set, language, listening speed and
    feedback.

    Barriers continued....
    There majorly two categories:

    Physical/ external barriers

    Internal/ psychological barriers

    Improving your listening skills

    Understand the complexities of listening


    Prepare to listen; it is commitment
    Adjust to listening situations
    Focus on ideas and key points
    Capitalise on speed differential; thought is faster
    than speech
    Correlate with what you have in mind; pick out what
    you should remember

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