Business Modelling: A Practical Guide

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Master of Science

Business Information Systems

Business Modeling
Prof. Dr. Knut Hinkelmann

Literature
This chapter is short summary of the following literature:
Bridgeland David M.; Zahavi, Ron (2009): Business Modeling
- A Practical Guide to Realizing Business Value. Morgan
Kaufman Publishers. Chapters 1 and 2

Prof. Dr. Knut Hinkelmann


MSc BIS

Why Business Modeling


Business and IT Alignment
Business Transformation
Managing Change
Managing Complexity

(Bridgeland and Zahavi 2009, pp. 4ff)


Prof. Dr. Knut Hinkelmann
MSc BIS

Business Value of Business Models


Communication between people
Training and Learning
Persuasion and selling
Analysis of a business situation
Compliance Management
Development of Software requirements
Direct execution in software engines
Knowledge Management

(Bridgeland and Zahavi 2009, pp. 10ff)


Prof. Dr. Knut Hinkelmann
MSc BIS

Modeling Fundamentals
All models are wrong. Some models are useful
(George E. P. Box)
To kinds of Model Fidelity
The fidelity of models is a measure how closely the model
approximates the real world
The higher the fidelity the less wrong is a model

Model Validity
A model is valid if it meets all the constraints (semantical
correctness)
Validity is a property of the model itself
(Bridgeland and Zahavi 2009, pp. 19ff)
Prof. Dr. Knut Hinkelmann
MSc BIS

Complexity Size of Models


If a model is too big (has too many model elements and
associations) it is hardly to be comprehended
Reduction of complexity:
Viewpoints/views reduce complexity of a model (cp. ArchiMate)
Separation of concerns separate complexity by
modeling specific aspects/perspectives in separate models
relations between elements of different models

(cp. Zachman, Best Practice, ARIS, plugIT etc.)

(Bridgeland and Zahavi 2009, pp. 26f)


Prof. Dr. Knut Hinkelmann
MSc BIS

Attractiveness of models
Arrange the modeling elements in a way that is visually
appealing
aligning elements in position, size
follow a prefered modelling direction
(e.g. model process flow either left-to-right oder top-to-bottom)
use clear color scheme

Consistence in labeling: Naming conventions


Use consistent names for the some objects in different models
Use naming conventions (e.g. name activities with a verb and an
object/resource like check reservation).
(Bridgeland and Zahavi 2009, pp. 27ff)
Prof. Dr. Knut Hinkelmann
MSc BIS

Attractiveness of Models
Non-attractive business process model

Attractive business process model

(Bridgeland and Zahavi 2009, pp. 27ff)


Prof. Dr. Knut Hinkelmann
MSc BIS

Modeling Diagrams
Any model element should have
a name
a description
(specific) attributes

Descriptions allow names to be short, so model elements can


be easily referenced
Graphical representation should have specific appearance
specific form, color, marker, etc.
not only standard forms (like rectangle, circle)

Prof. Dr. Knut Hinkelmann


MSc BIS

Business Model Disciplines


We will have a more detailed look on different business
modeling disciplines
Business Motivation Modeling
Business Process Modeling
Relations to IT, data, organisation, products

Business Rules Modeling

These business models cover important aspects of an


enterprise architecture

Prof. Dr. Knut Hinkelmann


MSc BIS

10

Example Enterprises

The modeling of Business Motivation Model,


Business Rules and Business Process are
explained with examples from two enterprises.

Mykonos Dining Corp. and Cora Group


Mykonos Dining Corp. is a company which
acquired Cora Group, a company which
owns several restaurants in Washington DC.
Cora's flagship restaurants is Portia which
has the mission of cooking meals fresh.
Nola is another restaurant of Cora Group
that just opened.
A third restaurant in the Cora Group is
Adalina, a fairly new restaurant with only
eight tables.

EU-Rent
EU-Rent is a world-wide operating car rental
company. Customers are individuals or
companies. Different models of car are
offered, organized into groups.

Mykonos Dining Corp

Cora Group

Portia

Nola

Prof. Dr. Knut Hinkelmann


MSc BIS

Adalina

Restaurants

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