Syllabus ISEM 565: Business Intelligence and Decision Support Systems

SYLLABUS
ISEM 565: Business Intelligence and

Decision Support Systems
Instructors: Dr. Stanley C Nwoji; Ph: 717.901.5152; [email protected];
Office: 1244A; TA: Samreen Amir; [email protected]
Course Description
Modern electronically enabled enterprises rely increasingly on knowledge that needs
to be managed and processed through a variety of intelligent tools. This course will
cover the vital issue of business intelligence and knowledge management in modern
enterprises and discuss how the decision support and expert systems tools can be used
for effective decision making in organizations. Topics will include: business intelligence
and business analytics, data mining, data warehousing, clickstream mining, knowledge
management, decision support and expert systems, artificial intelligence, neural
networks, learning systems, and intelligent agents in a business context. Examples and
case studies will be used to illustrate the key applications in the Internet-based
economy. The students will be asked to analyze, evaluate, and select available tools for
a given enterprise. Hands on experiments will be encouraged.
Course Learning Outcomes (CLOs)
By the end of this course, the student will be able to do the following:
1. Review the state of the art, state of the market and state of the practice in:
Decision support systems (DSS) and business intelligence (BI)
systems
AI/Expert Systems as related to DSS and BI
Data warehouses and other technologies needed to support business
intelligence
2. Discuss the management applications of these technologies
3. Examine, through case studies, online training modules and examples, how
these technologies have actually been used in real life situations with possible
results
4. Investigate new areas of research and development
5. Develop a methodology for planning, analysis, evaluation and selection of
appropriate technologies
Course Topics
Decision Making, Systems, Modeling, and Support
Modeling and Analysis
Data Warehousing; Business Analytics and Data Visualization
Data, Text, and Web Mining;
Neural Networks for Data Mining;
Business Performance Management and Dashboards; Querying and Reporting

BI from the Business & Architecture Perspective
Business-driven Requirements and Organizing for Success
BI Tools, Capabilities, and Predicting the Future
Course Prerequisites/Corequisites
Prerequisites: Basic calculus, basic probability and statistics, basic proficiency in
Microsoft Office with special emphasis on Excel and MS-Access. In addition, basic IT
management concepts (i.e., equivalent of ISEM 500) are required.
Corequisites: Students may take ISEM500 as a co-requisite.
Required Textbook(s) and Resources
Required Textbook
Efraim Turban, Ramesh Sharda, Dursun Delen. Decision Support and Business
Intelligence Systems. Prentice Hall, 9th edition, 2010.
References
Howson, C. Successful Business Intelligence: Secrets to Making BI a Killer
App. McGraw- Hill, 2007.
Additional material as needed (see additional references below)
Main Online Resources:
Peter Jackson. Introduction to Expert Systems. Addison-Wesley
Paul Harmon and David King. Expert Systems. John Wiley
Philip Klahr and Donald Waterman. Expert Systems: Techniques, Tools and
Applications. Addison Wesley
Patrick H. Winston. Artificial Intelligence. Addison Wesley Eugene Charniak and
Drew McDermott. Introduction to Artificial Intelligence. Addison Wesley
Paul R. Cohen and Edward A. Feigenbaum. The Handbook of Artificial Intelligence,
Volumes 1, 2, 3. William Kaufmann Publications IEEE Expert Magazine and IEEE
Intelligent Systems Magazine
http://www.teradatauniversitynetwork.com
www.computerworld.com/s/topic/9/Business+Intelligence_Analytics
In addition, specific overview articles will be provided online to supplement the text.
GRADING AND ASSIGNMENTS

Your grade is based on 100 possible points. You earn points with each assignment and
exam (see below).
A: 93 to 100; A-: 90 to 92; B+: 87 to 89; B: 83 to 86; B-: 80 to 82; C+: 77 to 79; C: 73 to
76; F: 0 to 72.
Assignments/Projects:
Biweekly Homework Assignments

Two extensive Projects that concentrate on building spreadsheet-based risk model with
capabilities for Monte Carlo simulation, forecasting, decision analysis, ad optimization.
Two Examinations (one midterm, one final)
LATE SUBMISSIONS;
No submissions after due date unless agreed upon with the instructor.
The following table shows the exact grade distribution, sequence and timings of these activities
and how do they contribute to the course objectives.
Activities
HomeworkAssignmentsandDiscussionon
keyconcepts
TwoExaminations
Exam1(20%)
Exam2(20%)
Project1:ObtaindataandusePlanners
Lab/Exceltoimplementspreadsheetmodels.
Project2:Exploreopportunitiesforusing
varioustechnologiestoimprovedecision
makingandorganizationalperformance.
Weight
Due Date
Relationship
to Course
Objectives
1, 2,3
20%
Biweekly
40%
Week 7
and Week
14
2,3,4,5
20%
End of
Week 8
End of
Week 14
2,3,4,5
20%
2,3,4,5
Minimum Student Technology Requirements

In order to have a quality learning experience in your online courses, the University
requires that your primary computer (the computer used to access course materials and
on which you will be required to install course-specific software) meets or exceeds the
following specifications:
- 500 MHz or better CPU;
- 256 MB Memory (RAM);
working CD-Rom drive;

100 GB Hard disk; and
working microphone and speakers.
Students are also required to meet the following general technology requirements:
- have administrator rights on their PC to install software;
- access to broadband internet;
- have a current web browser installed, such as Internet Explorer or Firefox;
- have Adobe Flash plug-in installed;
- have Apple QuickTime plug-in installed;
- have Adobe Reader (free download) installed; and
- have Microsoft Office Suite (Word, Excel, PowerPoint, Access) installed.
Course Content
Time management is an important part of academic success. Please refer to the
approximate (average) times noted below for readings and assignments to help plan
your time accordingly.
Please refer to individual activities for assessment guidelines.
WEEK 1-2
Course
Topics
Decision Support Systems and Business Intelligence; Decision Making, Systems, Modeling,
and Support
Resources
Approx.
Time
2 hrs.
1 hrs.
Read/Review
Textbook,
Lectures,
and Other
Resources
Chapters 1 & 2
Activities
Activity Type
Course Learning Outcomes
Due
Introductory Discussion (Forum)

CLO(s): 1
Discussion (Chat)
CLO(s): 1,2
Assignment-Discussion
CLO(s): 1,2
Asignment Due
CLO(s): 1,2
Approximate Weekly Time on Task (includes readings and activities)
Course
topic
Approx.
Time
1 hrs.
1 hrs.
1hrs.
3 hrs
9 hrs.
WEEK 3-4
Decision Support Systems Concepts, Methodologies, and Technologies: An Overview;
Modeling and Analysis
Resources
Approx.
Time
4 hrs.
Read/Review
Textbook,
Lectures,
and Other
Resources
Activity Type
Chapters
3, 4
Activities
Due
Approx.

CLO(s): 1
Discussion (Chat)
CLO(s): 1,2
CLO(s): 1,2
Asignment Due
CLO(s): 2,3,4,5
Project 1- Part A Due
CLO(s): 2,3,4,5
Chapter
topics
Time
1 hrs.
1 hrs.
1 hrs.
1 hrs
2 hrs.
10 hrs
WEEK 5-6
Data Warehousing; Business Analytics and Data Visualization
Resources
Approx.
Time
4 hrs.
Read/Review
Textbook,
Lectures,
and Other
Resources
Chapters
5, 6;
Activities

Discussion (Chat)
Assignment Due
Project 1 Part B - Due
Course
topics
CLO(s): 1,2
CLO(s): 1,2
CLO(s): 1,2
CLO(s): 2,3,4,5
CLO(S): 2, 3, 4, 5
Approx.
Time
1 hrs.
1 hrs.
2 hrs.
2 hrs
2 hrs.
12 hrs.
WEEK 7-8
Data, Text, and Web Mining; Neural Networks for Data Mining;
Resources
Approx.
Time
4 hrs.
.
Read/Review
Textbook,
Lectures,
and Other
Resources
Chapters
7-8;

Discussion (Chat)
Asignment1 Due
Project 2 Part C Due
Exam 1
CLO(s): 1,2
CLO(s): 1,2
CLO(s): 1,2
CLO(s): 2,3,4,5
CLO(s): 2,3,4,5
CLO(s): 1,2,3,4,5
Approx.
Time
1 hrs.
1 hrs.
2 hrs.
1 hrs.
2 hrs.
2 hrs.
13 hrs.
WEEK 9-10
Business Performance Management; Collaborative Computer-Supported Technologies and
Group Support
Resources
Approx.
Read/Review
Time
Textbook,
Chapters
4hrs.
Course
Topics
Lectures,
and Other
Resources
9, 10;
Activities
Activity Type
Due
Discussion (Forum)
CLO(s): 1,2
Discussion (Chat)
CLO(s): 1,2
Assignment Discussion
CLO(s): 2
Assignment Due
CLO(S): 2,4,5
Project 2 Part A - Due
CLO(S): 2,3,4,5
Course
Topics
Approx.
Time
1 hrs.
1 hrs.
1 hrs
1 hrs.
2 hrs.
10 hrs.
WEEK 11-12
Knowledge Management; Artificial Intelligence and Expert Systems
Resources
Approx.
Time
4hrs.
Read/Review
Textbook,
Lectures,
and Other
Resources
Chapters
10, 11;
Activities
Activity Type
Due
Discussion (Forum)
CLO(s): 2
Discussion (Chat)
CLO(s): 2
Assignment Discussion
CLO(s): 2,4,5
Assignment Due
CLO(S) : 2,4,5
Project 2 Part B -Due
CLO(s): 2, 3, 4, 5
Course
Topics
Approx.
Time
1 hrs.
1 hrs.
1 hrs
2 hrs.
3 hrs.
12 hrs.
WEEK 13-14
Advanced Intelligent Systems; Management Support Systems: Emerging Trends and
Impacts
Resources
Approx.
Time
4 hrs.
Read/Review
Textbook,
Lectures,
and Other
Resources
Chapters
13, 14;
Activities
Activity Type
Due
Discussion (Forum)
CLO(s): 2
Discussion (Chat)
CLO(s): 2
CLO(s): 2,4,5
Asignment Due
CLOS (s): 2,4,5
Project 2 Part C - Due
CLOS (s): 2,3,4,5
Final Exam
CLOS (s): 1, 2,3,4,5
Approx.
Time
1 hrs.
1 hrs.
1 hrs
2 hrs.
3 hrs.
2 hrs.
14 hrs.

Syllabus ISEM 565: Business Intelligence and Decision Support Systems

Uploaded by

Copyright:

Available Formats

Syllabus ISEM 565: Business Intelligence and Decision Support Systems

Uploaded by

Document Information

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Syllabus ISEM 565: Business Intelligence and Decision Support Systems

Uploaded by

Copyright:

Available Formats

SYLLABUS

ISEM 565: Business Intelligence and

Business Performance Management and Dashboards; Querying and Reporting

GRADING AND ASSIGNMENTS

Biweekly Homework Assignments

Minimum Student Technology Requirements

working CD-Rom drive;

Course Learning Outcomes

Introductory Discussion (Forum)

Introductory Discussion (Forum)

Introductory Discussion (Forum)

Introductory Discussion (Forum)

Course Learning Outcomes

Course Learning Outcomes

Course Learning Outcomes

You might also like