The Development Scale Leading The Right Shift To Self and Organizational Development

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The Development Scale: Leading the Right Shift to Self and Organizational Development

Guide Contents

1.

Guide Contents

2.

About Performance I Create/Contributors

3.

Guide Expectations

4.

Chris Fields Organizational Development

5.

Janine Truitt Adopting an Entrepreneurial Mindset to Ignite Your


Development Opportunities

6.

Melissa Fairman My Manager Says I Need to Create a Development


Plan. . . Help!

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7.

Justin Harris Its a Process, Not a Presentation

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8.

Sarah Williams Development is the Win-Win Relationship

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9.

Ben Eubanks Encouraging Development

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10. Chris Ponder II Creating the Framework

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11. Making the Shift

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The Development Scale: Leading the Right Shift to Self and Organizational Development

About Performance I Create


In todays workplace, too many organizations focus on addressing performance deficiencies with
meaningless training that has zero return for the employee or organization. Therefore to get
improvement and impact on performance and productivity, professionals must focus on
interventions that seek to do more than just tell employees.
To understand how professionals and organizations are moving performance and positively
impacting the bottom line beyond telling employees, Performance I Create was established.
Performance I Create is a contributor designed blog for professionals to share their knowledge and
experience about improving performance and productivity through human performance
improvement, training/learning and development, process improvement, instructional design,
human resources, communication, social media, leadership, or productivity.

Contributors
A huge thank you to all of the authors who contributed to this guide! You all are ROCK STARS in
your own right and have created a guide which provides valuable insights!

The Development Scale: Leading the Right Shift to Self and Organizational Development

Guide Expectations
Development in the organizational setting has continued to evolve over the years yielding its
impact through named department functions such as Training, Training and Development, or
Learning and Development.
However, no matter what departments call themselves to define employee development, the
question continuously posed to organizational leaders is who takes the ownership of employee
development. Is it the responsibility of the employee, organization, or both?
As candidates and employees seek out career path potential and development, the need for a shift
of employee development balance is crucial. Meaning, both employees and organizations have to
take ownership versus passing it to one side or the other.
This guide will assist in providing you discussion, thought, and action to shift your development
scale to the right balance whether for yourself, your organization, or a balance of both.
Now, lets kick it into gear and begin making the shift forward.

The Development Scale: Leading the Right Shift to Self and Organizational Development

Chris Fields: Organizational Development


Some say development is not the responsibility of human resources or the company but its the
responsibility of the manager. In order for it to work best, I believe its a collaboration between 4
partners: the organizational leaders, human resources, the manager and the employee.
In my career, I have appreciated when a manager would meet with me to discuss my future in or
outside of the company. Yes, even outside of the company. Lets be realistic here, no company will
ever achieve 100% retention. In fact some movement is healthy
within your organization increases morale.

Companies should create plans


and paths to assist their
employees ascend to that next
step in their careers

Companies should create plans and paths to assist their employees


ascend to that next step in their careers. When companies create
succession plans its much easier to forecast and absorb attrition.
Development is not only the job of the big three listed above
its the on the employee to have a development plan as well.

There are many employees who have outworked their job description. What does that mean? It
means they have successfully performed all the duties on their job descriptions for a consistent
period of time. When this happens, its time for a new job, new challenges or new employer.
Workers can blame their manager for not talking to them or conducting performance reviews,
however, there is equal blame because the employee needs to request meetings periodically with
their manager. During these meetings, the employee should constructively and professionally
present and explain their position regarding their career needs.
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The Development Scale: Leading the Right Shift to Self and Organizational Development

Chris Fields: Organizational Development

Organizations should encourage managers to meet with and discuss career options with their
employees and take the information to the human resources department. HR should use the
information to help identify opportunities within the organization which could best fit both the
employees skills and companys needs.
Lack of organizational development leads to feelings of insecurity and suspicion, which leads to
active job seeking. In most companies there is a glass ceiling, a limit to which one can ascend, and
with that being the case, it only makes sense to understand the options available for both parties
internal or external movement.
If the company has no avenues for career advancement then its perfectly alright to inform your
top performers and even manage them out. Help them move on to other positions where they can
excel. If the company is reluctant to promote and wants to retain its best employee without
development, there will be some resentment on behalf of the employee. Truth be told, they will
eventually leave.
Todays employee has learned a valuable lesson from the generation before them, namely their
parents. They witnessed the effects of the recession of 2005 2010. Employees lost their savings,
homes, retirement and security. Determined not to lose everything as victims of outsourcing and
corporate greed, todays employees are more aggressive and in tune with individual development.
They understand the importance of being uber competitive.

The Development Scale: Leading the Right Shift to Self and Organizational Development

Chris Fields: Organizational Development

The workforce is cyclical and even the most aggressive and competitive employee wants to be
appropriately compensated, have job security and be assured that they have opportunities to
advance. If companies invest in engagement, recognition and professional development they can
win the battle for retention. They will also create a culture of development which helps them
attract and recruit the best candidates.
Who Is Chris Fields?
Chris Fields, MLHR began his HR career in 1999. He earned a Master's in HR in 2005 from Ohio
State University. He owns and operates 2 websites: CostofWork.com and ResumeCrusade.com. He
writes HR content for several companies and has been featured on Mashable.com, Monster
Thinking, and Oprah.com. He has been listed by the Huffington Post as one for the Top 100 Most
Social Media HR Experts on Twitter.

The Development Scale: Leading the Right Shift to Self and Organizational Development

Janine Truitt: Adopting an Entrepreneurial


Mindset to Ignite Your Development
Opportunities
Rob Asghar, a contributor for Forbes penned an October 2013 article called The 7 Major Trends
Shaping Your Business or Career. Trend number 5 was: our careers are now non-linear. This
statement was made to suggest a significant shift in how we view the progression of our careers.
By saying your career is non-linear, seems to propose that the traditional trajectory of
progressing within an organization via a defined career track is obsolete. The article goes on to say
that we will have to retrain and reeducate ourselves several times over the course of our careers
to keep up with the fluid changes happening in business. It also means that career development
may be more about the evolution of roles than achieving rank -as the depth and breadth of duties
and responsibilities continue to expand with the needs of the business.
Trends in Internal Career Development
Years ago, employees entered organizations in accordance with their educational and career
pursuits starting at the bottom with an entry-level position and rising through the ranks to
progressively senior roles with luck, hard work, and their managements blessing. With the
flattening of organizations there are less and less opportunities to move up in some organizations.
Instead, the spread of leadership may exist at various levels with key people owning distinct
processes, programs and even operational areas without the formality of executive
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The Development Scale: Leading the Right Shift to Self and Organizational Development

Janine Truitt: Adopting an Entrepreneurial Mindset

or management ranking and titles. You may also see more people moving laterally in organizations
due to the lack of immediate upward mobility- to keep their skills sharp or gain new skills and
knowledge in other functional areas. Employees may move laterally into permanent positions and
in other instances they may take on a rotational assignment.
Rotational assignments are to employees what changing jobs every two to five years is
As
to todays jobseeker. These rotational assignments act almost like an internship in
employees
that it has a defined time limit and it is an opportunity for the employee to
build a solid
gain on-the-job experience in a functional area they havent been exposed
to.
portfolio, this also

becomes fodder for internal


discussions regarding future
roles and
responsibilities
Its all about adopting an entrepreneurial mindset.
available
to you
The entrepreneurial mindset requires that you have the ability to create, monitor,
With all of these seemingly new opportunities to remain both
viable and relevant professionally, the question remains- how
does one drive their own development successfully?

and drive your own agenda while solving key problems for your organization. Employees
should be using each of these unique opportunities as building blocks for their internal
portfolio. This is the same portfolio that employees will document complete with the problem
solved, achievements and the nature of their role on the project. As employees build a solid
portfolio, this also becomes fodder for internal discussions regarding future roles and
responsibilities available to you.

The Development Scale: Leading the Right Shift to Self and Organizational Development

Janine Truitt: Adopting an Entrepreneurial Mindset

Although not always successful, entrepreneurs are usually driven by singular or multiple causes.
Once they have identified causes they hopefully outline the strategy for impacting that cause in
the present and in the future. Todays employees must have the same vision as an entrepreneurconscientiously seeking out the opportunities in their organization that will allow them to
showcase their abilities and stretch them beyond their comfort zone.
The point to this strategy is both impact and visibility. One without the other will sink your
development efforts. Every day you show up to work your employer is reassessing the ROI on you
being employed by them. Moreover, your development is no longer top priority amidst competing
organizational concerns. Approaching your development as an entrepreneur would their businessputs you in control of your career not your employer.

Who Is Janine Truitt?


Janine N. Truitt is the Chief Innovations Officer of Talent Think Innovations, LLC , a Talent
Management and HR Technology Consulting Firm. She is also the Founder and Chief Blogger of the
globally-recognized The Aristocracy of HR blog.

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The Development Scale: Leading the Right Shift to Self and Organizational Development

Melissa Fairman: My Manager Says I


Need to Create a Development Plan. . .
Help!
If you work in HR, at some point you will hear this or a variation:

We really need Carl to develop more leadership skills; can you help him out with that?
Sally is really struggling to move into her new managerial role. Can you work with her?
Although no one has said the word development plan all the elements are there:
An individual who needs help
An identified skill(s) that are lacking
Problems the lack of identified skills are causing at work
You have a number of options you can take:
1. Hire an executive or career coach
2. Find some training (online or in person) to send the individual to
3. Put together a formal development plan that includes a number of different activities.
All of the above are great options and each has their own positives and negatives.
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The Development Scale: Leading the Right Shift to Self and Organizational Development

Melissa Fairman: Manager Says I Need a Development Plan

1. Executive or Career Coach


(-) depending on the individuals growth potential and identified skill development, a
career/executive coach can be overkill
(+) one-on-one meetings over time can be key to working on tricky skill sets such as leadership
presence and communication
2. Training Classes
(-) Retention: Many people attend a 1 or 2 day training
seminar, come back to work, become overwhelmed with the
day-to-day and quickly forget what they learned in a training
seminar
(+) The best training classes are those that occur over time.
Learning new skills through multiple lessons leads to better
knowledge retention, although this type of training tends to
cost more money than a 1 or 2 day seminar

The best training classes are


those that occur over time.
Learning new skills through
multiple lessons leads to better
knowledge retention

(-) Employees may struggle to find the time to take an entire day off or to attend multiple training
sessions.

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The Development Scale: Leading the Right Shift to Self and Organizational Development

Melissa Fairman: Manager Says I Need a Development Plan

3. A Formal Development Plan


A development plan can include all of the above or none of the above. It is fully customized to the
individual
(+) Incorporate a number of different activities. A development plan can include training classes,
coaching, on the job training, stretch assignments and books just to name a few

(-) Unlike outside training courses, you and the trainee are largely responsible for driving this plan.
To be successful, follow up that assesses learning and development is critical
So what is the best option? In true HR fashion I have to say it depends.
1.

How much time do you have to work with the individual? How much time does the individual
have? What is the timeline to improve the identified skill(s)? A month? Two? Three?

2.

How much money do you have available? What kind of resources do you have available?

3.

Do you know what success looks like? If you dont how do you determine that?

4.

What kind of internal resources do you have?


If you run a small HR group, your efforts may be better spent finding the right kind of
training rather than trying to recreate the wheel
In a large HR group, you may already have coaching/development professionals on hand
and it makes sense to keep this kind of work in-house

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The Development Scale: Leading the Right Shift to Self and Organizational Development

Melissa Fairman: Manager Says I Need a Development Plan

I cant tell you what works at your company because there many factors to consider. Above, I listed
a few to considerations and I hope that helps you determine the best answer for your company.
Who Is Melissa Fairman?
Melissa Fairman is an HR practitioner who has worked in multiple industries and HR specialties.
Her experience encompasses performance management, global HR systems, and other generalist
work. Her passion is empowering people to help themselves in their careers.
When not breathing all things HR she can be found listening to music, playing violin or trying to
read through a never ending pile of books.
You can connect with her via her blog: HrRemix or Twitter at @HrRemix

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The Development Scale: Leading the Right Shift to Self and Organizational Development

Justin Harris: Its a Process, Not a


Presentation
Training and development are so often used synonymously but they couldn't be more different.
Trainings are events that one attends while development is an investment of time and resources
into someone's success over time. Both are necessary, but for different reasons...and
understanding the difference could be the difference between engaged and unengaged
employees, skill gaps and confidence, declining results and success.
It's important to gather coworkers together in one place to ensure that they are receiving the
same information. In organizations where multiple teams or divisions exist, continuity is critical
and Human Resources must be sure that every manager has the same baseline knowledge and
concept of what is expected.
But as leaders and those responsible for the message, we must keep training in perspective and
recognize it for what it is. Facilitators cannot rely on a PowerPoint to change the minds of their
audiences. They cannot rely on graphics to change the way managers communicate with their
teams. They cannot rely solely on bullet points to influence behaviors and to help identify strength
and weaknesses in employees.
Trainer's jobs aren't to develop. They are charged with disseminating information. But employees
are expected to leave training sessions new people, ready to conquer the world with their newly
acquired info and state-of-art management techniques.
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The Development Scale: Leading the Right Shift to Self and Organizational Development

Justin Harris: Its a Process, Not a Presentation

But notice that the same people are coming back for all of the trainings all of the time. If training
alone were working, wouldn't it be a one-and-done deal? If the messages were sinking in, they
should only be coming back to training sessions to offer testimonials and success stories.
Development begins where the classroom ends. I challenge you the next time you're sitting in a
training session to look around the room. What you may see are several committed people that
were excited to be poured into and eager to change the world, but you'll also notice people in the
group that are overwhelmed and have a "deer in the headlights" look.
Why? Because they want to be taught HOW to use the stuff they're being told about. How to take
that idea and/or technique off of the screen and use it with an employee that is on the verge of
checking out. How to create success when employees aren't performing.
Trainers, Human Resources and Managers must develop systems and plans that make the
organization's vision plain, give actionable steps to accomplish them, and a real resource that is
available to managers when they're in the field trying to inspire change.
What Managers DO Need:
Someone that shares responsibility for their success
Regular follow up to see what is/isn't working for them
The ability to ask questions and to confide in someone without judgment
Someone who has had success, that can give candid feedback and constructive suggestions
regarding their performance and application of the taught material
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Consistency in all of the above

The Development Scale: Leading the Right Shift to Self and Organizational Development

Justin Harris: Its a Process, Not a Presentation

Just because people are in management positions does not mean they are ready-made to manage.
Providing classes for them is merely a start. Just as employees need practice and review, those
chosen to lead them do as well. Managers cannot be left on an island with PowerPoint slides and
sound bites and expected to run with them and be successful. Those that direct them must be
intentional and diligent in not just making sure that they're trained, but in developing and helping
them to create long-term success.

Just because people are in


management positions does not
mean they are ready-made to
manage

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Who Is Justin Harris?


Justin Harris is an HR professional and Cigar Aficionado
specializing in Employee Relations, Management
Development and Organizational Behavior. He has spent the
last 10 years helping managers in higher education, banking
and the retail industry get the most out of themselves and
their employees. Justin prides himself on being an
UnlikelyHRGuy and uses practical, everyday examples to
teach lessons on employee engagement, communication
and self development. When his kids arent playing on his
iPad, hes blogging at ruHRelevant. You can also follow him
on Twitter at @UnlikelyHRGuy.

The Development Scale: Leading the Right Shift to Self and Organizational Development

Sarah Wil iams: Development is the WinWin Relationship


Development Defined
Once an individual has demonstrated proficiency at performing a task without assistance and/or
significant supervision, the training process has stopped and the development process has begun.
Development is applying what has been learned with a proficiency that enhances both the
individuals reputation and the reputation of the organization that the individual works for.
Development is most assuredly an area where both the individual and the organization can reap
mutually beneficial reward. Individuals who are given development opportunity through job
enrichment duties and progressive promotion are an absolute asset to any organization that is
wise enough to make this investment.
Development Why

Organizations who commit to internal development of employees see higher satisfaction among
the individuals who work there. These organizations also have longer tenure and lower turnover
than those who do not offer development opportunities. Individuals do not like change; the job
search is not easy or fun. Individuals would much rather remain at an organization and advance
within it than go elsewhere. Development allows organizations to utilize this to the advantage of
both parties. Development is the win-win of the relationship between the organization and the
individual.
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The Development Scale: Leading the Right Shift to Self and Organizational Development

Sarah Williams: Development Win-Win Relationship

Development What
What to develop in the individual depends on that individual and the organization. Development is
about creating mastery and expertise in one or more areas. Organizations that assist individuals in
development should ensure this happens in an area which will benefit the organization in the
short-term and the long-term. More importantly, the areas where development
opportunities are created should always be tailored to the individual. The
individual should both demonstrate ability and interest in the development
Organizations that
areas. If the individual lacks enthusiasm about development in a
assist individuals in
particular area, mastery and expertise will never happen no matter
how hard the organization may want it or how many resources are
development should
invested. Attempting to develop an individual in an area where there
ensure this happens
is no genuine interest is a waste of everyones time and talent.
Development How
Development is the responsibility of those in supervisory or
management roles. Individuals in supervisory roles must be taught,
encouraged and held accountable to identify and increase upon the
potential of others if your organization is committed to development.
Supervisors who do not teach others for fear their spot will be at risk if
they share what they know or supervisors who insist on finding talent
outside the organization for fear of having to take on extra work or stress
cannot be allowed to have long-term influence in an organization that is
committed to development.

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in an area which will


benefit the
organization in the
short-term and the
long-term

The Development Scale: Leading the Right Shift to Self and Organizational Development

Sarah Williams: Development Win-Win Relationship

Supervisors must talk to the individuals under their supervision to learn their background and
interests. They must observe the individuals at work and have discussion about the thought
process of their decision-making. Supervisors must give regular performance feedback and drill
heavily in the areas for improvement. This is how individual the areas of potential become
evident.
Once the supervisor knows the individual has interest in developing in a particular area, the
supervisor must notify and partner with senior management and/or human resources to begin a
development plan for the individual. The individual must also be included and have input in their
development plan. It should not be a secret or a test for any individual. Development should be
intentional and with clear goals in mind by all parties involved.
Who Is Sarah Williams?
Sarah Williams is a practicing HR Professional with over a decade of experience in the production,
manufacturing and retail industries. She is also a blogger and part-time HR consultant. Read more
of her writings at her blog www.thebuzzonhr.com. Additionally, you can follow Sarah on Twitter at
@thebuzzonhr.

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The Development Scale: Leading the Right Shift to Self and Organizational Development

Ben Eubanks: Encouraging Development


Congratulations! You've picked a development goal for yourself. It's big, but that's okay, because
the important thing is that you're focusing on your development and setting goals for yourself.
Now let's sit back, relax, and enjoy the happy feelings associated with setting a personal goal.

Or not. See, the problem that I consistently see with employees making development goals is that
they don't give enough thought to the actual completion of the goal. It feels good to set a goal and
declare our intentions, but when you're mired in the
"everyday" tasks, the goal is the furthest thing from your
mind. The important thing here is that we all need some
we all need some encouragement
encouragement to pursue those stretch developmental
to pursue those stretch
goals--they don't just happen accidentally. And research
developmental goals--they don't
shows that employee development may have a larger
impact on their overall work and results than previously
just happen accidentally
believed.
Ever hear of Gallup? They're a research organization that has
developed a great set of questions around employee
engagement called the "Q12." One of the questions is very
pertinent to this discussion. Respondents are asked to respond to this statement: "There is
someone at work who encourages my development."
Think about that. Are you encouraging the development of someone in your workplace? If not,
you're missing a chance to help them be more engaged as well as the specific developmental
opportunities that apply specifically to that person.
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The Development Scale: Leading the Right Shift to Self and Organizational Development

Ben Eubanks: Encouraging Development

Look at ways you can encourage others, whether they work for you or not, to pursue further
professional development. Even when the improvement seems to only be valuable in relation to
the person's career growth, they attribute some value to the organization and the person(s) who
helped them to achieve the goal.
A Few Suggestions

Milestones
Setting milestones is one of the best ways to accomplish goals, especially ones that are bigger or
longer term in nature. If you have to take 4 courses this year to improve your skills, create
miniature milestones to hit each one individually. Each accomplishment feeds your momentum
and helps to push you toward the next goal in line.
Be Smart
We've all heard the SMART acronym for goal setting, but development goals seem to ignore that
guidance sometimes. We'd like to think that we are more capable, have more free time, or are
somehow exempt from the requirements of setting measurable and achievable goals when talking
about development, because it can be an abstract concept. Be sure to focus on the details when
making development plans to ensure they are realistic and help the people in your organization do
the same.
Development is a powerful tool if you can harness it. How are you going to make it a priority for
yourself, your team, and your organization?
Who is Ben Eubanks?
Ben Eubanks is an in-the-trenches HR pro, speaker, and writer. He blogs at upstartHR and is the
cofounder of the HRevolution unconference.
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The Development Scale: Leading the Right Shift to Self and Organizational Development

Chris Ponder II: Creating the Framework


Reflecting on the focal point of development within organizations, a myriad of words come to my
mind: career paths, competencies, succession planning, skill sets, knowledge growth, timeframes,
individual development plans, ownership, accountability, and on and on.

To me, they all lay the foundation of driving effective development both within the organization
and individually. They are a means to transition from a basic road to an integrated highway system
essentially the framework to identify and grow talent.
With more and more research identifying career progression as a top of mind for millennials in the
workplace, organizations have to begin to establish a framework to assist all employees, not just
millennials, with overall development.
Competency Model
Before career paths are created and communicated, one should create and utilize a competency
model. Establishing a competency model gives perspective as to what competencies are required
for all positions collectively (the absolute basics), but it also allows the organization to
differentiate the required/needed competencies for specific positions and/or levels (i.e., individual
contributor, manager, director, etc.)
Furthermore, creating an competency profile for positions and/or levels within the organization
can also give clarity as to the behaviors expected with the identified competencies.

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The Development Scale: Leading the Right Shift to Self and Organizational Development

Chris Ponder II: Creating the Framework

Career Path
Once the competency model has been established, career paths can begin to formulate. Just
remember when creating career paths, they cannot suck. Meaning, it is imperative to give
consideration to both vertical and horizontal movement. Not everyone necessarily wants to
move up.

Not

Additional consideration has to be given that if a career path is being defined,


knowing the level
openings have to occur. If positions do not open for 15+ years or employees
never get the opportunity to progress up, I wouldnt suggest
of talent within the
communicating career paths as a perk to potential candidates.
organization can make it
Succession Planning
Knowing the talent that resides within the organization is crucial. Not
knowing the level of talent within the organization can make it difficult to target
development appropriately.

difficult to target
development
appropriately

Therefore, every organization should have a means to identify talent both at a performance
and potential level. What method the organization chooses to identify and evaluate talent on a
macro and micro level depends on the goals, culture, ability to change, etc. As such, some
organizations utilize a 9-box methodology, whereas others simply use a promotability level tool.
Individual Development Plans
When I think about individual development plans, this is where skill sets, knowledge growth,
timeframes, ownership, and accountability come in to play.
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The Development Scale: Leading the Right Shift to Self and Organizational Development

Chris Ponder II: Creating the Framework

Individual develop plans (IDP) are only as effective as the organization and employee make them.
If they end up being something just put together to say we did them, then one cannot expect
any result from doing this activity.
IDPs are the foundation for driving development within your organization. They allow employees
and managers to identify gaps and select appropriate interventions to close the gaps. Ownership
and accountability has to be taken both with the manager and employee.
When developing goals for the IDP, my counterparts in this eBook provide some great information
on goal setting.
Culture Support
Development isnt something you can force people to do. The culture within the organization has
to support and enforce the focus of continual skill, knowledge, experience development. And this
means at all levels, not just the line-level.
Implementing any of the items discussed above is less likely to be successful if the culture does not
support it. In turn, you would be wasting your time. As you begin the process of evaluating if you
want to implement development programs, first analyze what the organization could gain. Capture
both quantitative and qualitative data to understand the gains (i.e., increased dollars due to
increased knowledge; increased morale due to employee development).
Next, begin conversations with operators within the organization to garner buy-in. Understand
their needs and wants of such programs. Finally, collect all of the data and put together a proposal
to present to executive leadership; while formulating the proposal, anticipate questions that may
arise or objections which could be posed.
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The Development Scale: Leading the Right Shift to Self and Organizational Development

Chris Ponder II: Creating the Framework

Development is so much more than just getting an organization to pay for a course which doesnt
yield an increase in knowledge, skill, or experience. It is the foundation and power to harness a
powerful relationship to grow together.
So what can you do to lead your development both individually and within your organization?
Who is Chris Ponder II?
Chris Ponder II is a trench-HR professional who is passionate about Human Performance
Improvement and driving impact in the organization setting. Chris currently blogs at Performance I
Create. You can connect with Chris on Twitter: @ChrisPonder or LinkedIn

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The Development Scale: Leading the Right Shift to Self and Organizational Development

Making the Shift


We hope over the course of this guide you have garnered some ideas on how to make the shift to
leading development for yourself, your organization, or both.
As you reflect back over the content and the notes you took, what stood out for you? What are
your immediate takeaways to begin working on?
We would love to hear your feedback on this guide, ideas you were able to formulate, and
ultimately action you put into place. Additionally, if you have ideas for future books, let us know!
Feel free to contact us at: [email protected]
If you think others would find value in the content of this book, please feel free to share it with
them.
Be sure to check out the Performance I Create site for more great content from our awesome site
contributors!
Now, begin your shift!

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The Development Scale: Leading the Right Shift to Self and Organizational Development

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